Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 19fdbe2..669a8b2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xf61c=['ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','info','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','destcalleridnum','trigger:browser:url','unmanaged','lastevent','toUpperCase','request-promise','util'];(function(_0x331c23,_0x4cb3ff){var _0x824184=function(_0x29b329){while(--_0x29b329){_0x331c23['push'](_0x331c23['shift']());}};_0x824184(++_0x4cb3ff);}(_0xf61c,0x192));var _0xcf61=function(_0x553304,_0x4dfc7c){_0x553304=_0x553304-0x0;var _0x2ea3b1=_0xf61c[_0x553304];return _0x2ea3b1;};'use strict';var _=require('lodash');var rp=require(_0xcf61('0x0'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xcf61('0x1'));var Redis=require(_0xcf61('0x2'));var intUtil=require(_0xcf61('0x3'));var config=require(_0xcf61('0x4'));var logger=require(_0xcf61('0x5'))(_0xcf61('0x6'));config[_0xcf61('0x7')]=_['defaults'](config[_0xcf61('0x7')],{'host':_0xcf61('0x8'),'port':0x18eb});var io=require(_0xcf61('0x9'))(new Redis(config[_0xcf61('0x7')]));function emit(_0x1f414f,_0x47ea7f,_0x506ae8){io['to'](_0x1f414f)[_0xcf61('0xa')](_0x47ea7f,_0x506ae8);}function getCustomFields(_0x6470e3,_0x420804){var _0x33c577={};if(_0x6470e3[_0xcf61('0xb')]>0x0){_[_0xcf61('0xc')](_0x6470e3,function(_0x4844fe){if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0xe')&&_0x4844fe[_0xcf61('0xf')]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x4844fe['content']['toString']();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x10')&&_0x4844fe[_0xcf61('0x11')]&&_0x4844fe[_0xcf61('0xf')]&&_0x420804[_0x4844fe[_0xcf61('0x11')]]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe[_0xcf61('0x11')]][_0xcf61('0x12')]();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x13')&&_0x4844fe[_0xcf61('0x14')]&&_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')]&&_0x4844fe['idField']&&_0x420804[_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')][_0xcf61('0x16')]()]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe['Variable'][_0xcf61('0x15')][_0xcf61('0x16')]()]['toString']();}});}return _0x33c577;}function createTicket(_0x50c990,_0x429e03,_0x32d81c,_0x4d7975,_0x261b36,_0x19c0e4,_0x2eff1d){logger['info'](_0xcf61('0x17'));var _0x15098f=_[_0xcf61('0x18')]({'parent_id':'','assigned_user_id':_0x429e03['id'],'ticketpriorities':_0xcf61('0x19'),'ticketstatus':_0xcf61('0x1a'),'ticket_title':intUtil[_0xcf61('0x1b')](_0x4d7975['Subjects'],_0x261b36,'\x20'),'description':intUtil[_0xcf61('0x1b')](_0x4d7975[_0xcf61('0x1c')],_0x261b36,'\x0a'),'contact_id':_0x32d81c['id']},getCustomFields(_0x19c0e4,_0x261b36));var _0x4c800c={'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x50c990[_0xcf61('0x20')]),'form':{'operation':_0xcf61('0x21'),'username':_0x50c990['username'],'sessionName':_0x2eff1d['sessionName'],'elementType':_0xcf61('0x22'),'element':JSON[_0xcf61('0x23')](_0x15098f)},'json':!![]};return request(_0x4c800c)[_0xcf61('0x24')](function(_0x514a0b){if(_0x514a0b[_0xcf61('0x25')]){return BPromise[_0xcf61('0x26')]({'id':_0x514a0b[_0xcf61('0x27')]['id']});}else{throw new Error(util[_0xcf61('0x1e')](_0xcf61('0x28'),JSON[_0xcf61('0x23')](_0x514a0b[_0xcf61('0x29')])));}})[_0xcf61('0x2a')](function(_0x39dc94){var _0x579200=_0x39dc94[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x2d'),_0x579200,JSON['stringify'](_0x39dc94));});}function getUser(_0x5db09f,_0x29639e,_0x143401){if(intUtil[_0xcf61('0x2e')](_0x29639e)){logger['info']('Getting\x20agent\x20with\x20email',_0x29639e);return request({'method':_0xcf61('0x2f'),'uri':util['format'](_0xcf61('0x1f'),_0x5db09f[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x5db09f[_0xcf61('0x31')],'sessionName':_0x143401['sessionName'],'query':util['format'](_0xcf61('0x32'),_0x29639e)},'json':!![]})[_0xcf61('0x24')](function(_0xe591bd){if(_0xe591bd[_0xcf61('0x25')]&&_0xe591bd['result']['length']){logger[_0xcf61('0x33')](_0xcf61('0x34'));return BPromise['resolve']({'id':_0xe591bd[_0xcf61('0x27')][0x0]['id'],'email':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x35')],'name':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x36')]+'\x20'+_0xe591bd[_0xcf61('0x27')]['last_name']});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')});}})['catch'](function(_0x320027){var _0x4e1d87=_0x320027[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x4e1d87,JSON[_0xcf61('0x23')](_0x320027));});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')})[_0xcf61('0x2a')](function(_0x53bdff){var _0x38c7bc=_0x53bdff['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x38c7bc,JSON['stringify'](_0x53bdff));});}}function getEndUser(_0x2497a5,_0x144ce1,_0x1799e4,_0x425e75){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x1799e4);return request({'method':_0xcf61('0x2f'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x2497a5[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x2497a5[_0xcf61('0x31')],'sessionName':_0x425e75[_0xcf61('0x3a')],'query':util['format'](_0xcf61('0x3b'),_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4)},'json':!![]})[_0xcf61('0x24')](function(_0x309710){if(_0x309710[_0xcf61('0x25')]&&_0x309710[_0xcf61('0x27')][_0xcf61('0xb')]){logger[_0xcf61('0x33')](_0xcf61('0x3c'));return BPromise[_0xcf61('0x26')]({'id':_0x309710[_0xcf61('0x27')][0x0]['id'],'name':_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3d')]+'\x20'+_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3e')],'phone':_0x1799e4});}else{logger[_0xcf61('0x33')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')]('%s/webservice.php',_0x2497a5['remoteUri']),'form':{'operation':_0xcf61('0x21'),'sessionName':_0x425e75[_0xcf61('0x3a')],'elementType':_0xcf61('0x3f'),'element':JSON['stringify']({'lastname':_0x144ce1,'phone':_0x1799e4,'assigned_user_id':'\x20'})},'json':!![]})[_0xcf61('0x24')](function(_0x5121eb){logger[_0xcf61('0x33')](_0xcf61('0x40'));return BPromise[_0xcf61('0x26')]({'id':_0x5121eb[_0xcf61('0x27')]['id'],'name':_0x5121eb['result'][_0xcf61('0x3e')],'phone':_0x5121eb[_0xcf61('0x27')][_0xcf61('0x41')]});})[_0xcf61('0x2a')](function(_0x5767c5){var _0x28567d=_0x5767c5['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x42'),_0x28567d,JSON['stringify'](_0x5767c5));});}});}function getConnection(_0x4bf744){var _0x3140e8=_0x4bf744['username'];var _0x35e1cc=_0x4bf744[_0xcf61('0x43')];return request({'method':'GET','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'qs':{'operation':_0xcf61('0x44'),'username':_0x3140e8},'json':!![]})[_0xcf61('0x24')](function(_0x2aa5fa){if(_0x2aa5fa[_0xcf61('0x25')]){return request({'method':'POST','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'form':{'operation':_0xcf61('0x45'),'username':_0x3140e8,'accessKey':md5(_0x2aa5fa[_0xcf61('0x27')]['token']+_0x35e1cc)},'json':!![]});}})['then'](function(_0x584098){if(_0x584098['success']){return BPromise[_0xcf61('0x26')](_0x584098[_0xcf61('0x27')]);}else{throw new Error(util[_0xcf61('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x4bf744['id']));}})[_0xcf61('0x2a')](function(_0x9149de){var _0x267d9f=_0x9149de[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x46'),_0x267d9f,JSON[_0xcf61('0x23')](_0x9149de));});}function request(_0x172f88){logger['info'](_0xcf61('0x47'),JSON[_0xcf61('0x23')](_0x172f88));return rp(_0x172f88);}exports[_0xcf61('0x48')]=function(_0x4b0d08,_0x4d268a,_0x409bdf,_0x104482,_0x3843df,_0x14b7f3){var _0x4654d3,_0x83cb80,_0x3f640c,_0xeddb12;_0x14b7f3[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x14b7f3['remoteUri']);if(_0x3843df&&_0x3843df[_0xcf61('0x4a')]){logger[_0xcf61('0x33')](_0xcf61('0x4b'),_0xcf61('0x4c'));_0x4d268a[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x14b7f3['serverUrl'],_0x4d268a[_0xcf61('0x4f')],md5(_0x4d268a[_0xcf61('0x4f')]));}else{_0x4d268a[_0xcf61('0x4d')]='';}return getConnection(_0x14b7f3)[_0xcf61('0x24')](function(_0xe18ff){_0xeddb12=_0xe18ff;return getUser(_0x14b7f3,_0x104482[_0xcf61('0x50')],_0xeddb12);})['then'](function(_0x225dfd){_0x4654d3=_0x225dfd;logger['info'](_0xcf61('0x51'),_0x4654d3['id']);return getEndUser(_0x14b7f3,_0x4d268a[_0xcf61('0x52')],_0x4d268a[_0xcf61('0x53')],_0xeddb12);})[_0xcf61('0x24')](function(_0x27c124){_0x83cb80=_0x27c124;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x83cb80['id']);return createTicket(_0x14b7f3,_0x4654d3,_0x83cb80,_0x409bdf,_0x4d268a,_0x409bdf[_0xcf61('0x55')],_0xeddb12);})[_0xcf61('0x24')](function(_0x330371){_0x3f640c=_0x330371;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger[_0xcf61('0x33')](_0xcf61('0x57'),_0x3f640c['id']);var _0x47acf3=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x14b7f3[_0xcf61('0x20')],_['split'](_0x3f640c['id'],'x')[0x1]);logger['info'](_0xcf61('0x4b'),_0xcf61('0x59'));emit(util[_0xcf61('0x1e')](_0xcf61('0x5a'),_0x104482['name']),'trigger:browser:url',{'uri':_0x47acf3});})['catch'](function(_0x499d45){logger[_0xcf61('0x29')](_0xcf61('0x4b'),JSON['stringify'](_0x499d45));});};exports[_0xcf61('0x5b')]=function(_0x581df6,_0x3e243e,_0x6348db,_0x56d73a,_0x1fc96d,_0x4945b4,_0x5ce705){var _0x4e58a0,_0x40069d,_0x4cad84,_0x444a11;_0x4945b4[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x20')]);_0x4945b4[_0xcf61('0x5c')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x5c')]);if(_0x5ce705&&_0x5ce705[_0xcf61('0x5d')]&&_0x5ce705[_0xcf61('0x5d')]!==_0xcf61('0x5e')){logger['info'](_0xcf61('0x5f'),_0xcf61('0x4c'));_0x3e243e[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x4945b4[_0xcf61('0x5c')],_0x3e243e[_0xcf61('0x4f')],md5(_0x3e243e[_0xcf61('0x4f')]));}return getConnection(_0x4945b4)['then'](function(_0x121090){_0x444a11=_0x121090;return getUser(_0x4945b4,_0x56d73a[_0xcf61('0x50')],_0x444a11);})[_0xcf61('0x24')](function(_0x3d3e0b){_0x4e58a0=_0x3d3e0b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x4e58a0['id']);return getEndUser(_0x4945b4,_0x3e243e['destcalleridname'],_0x3e243e[_0xcf61('0x60')],_0x444a11);})[_0xcf61('0x24')](function(_0x5d938d){_0x40069d=_0x5d938d;logger['info'](_0xcf61('0x54'),_0x40069d['id']);return createTicket(_0x4945b4,_0x4e58a0,_0x40069d,_0x6348db,_0x3e243e,_0x6348db[_0xcf61('0x55')],_0x444a11);})[_0xcf61('0x24')](function(_0x4c0c9f){_0x4cad84=_0x4c0c9f;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger['info'](_0xcf61('0x57'),_0x4cad84['id']);var _0x55d8e5=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x4945b4[_0xcf61('0x20')],_['split'](_0x4cad84['id'],'x')[0x1]);logger[_0xcf61('0x33')]('[OUTBOUND]',_0xcf61('0x59'));emit(util[_0xcf61('0x1e')]('user:%s',_0x56d73a[_0xcf61('0x15')]),_0xcf61('0x61'),{'uri':_0x55d8e5});})['catch'](function(_0x428cea){logger[_0xcf61('0x29')](_0xcf61('0x5f'),JSON['stringify'](_0x428cea));});};exports[_0xcf61('0x62')]=function(_0x5d23b2,_0xc0d282,_0x4378ce,_0x29dce0,_0x57f033,_0x13efe0){var _0x2af18a,_0x123a75,_0x549c69,_0x5f2bc3;_0x13efe0['remoteUri']=intUtil['stripTrailingSlash'](_0x13efe0['remoteUri']);_0x13efe0['serverUrl']=intUtil[_0xcf61('0x49')](_0x13efe0[_0xcf61('0x5c')]);if(_0x57f033&&_0x57f033[_0xcf61('0x4a')]){logger['info']('['+_0xc0d282[_0xcf61('0x63')][_0xcf61('0x64')]()+']','Recording\x20is\x20enabled!');_0xc0d282['recordingURL']=util[_0xcf61('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13efe0[_0xcf61('0x5c')],_0xc0d282['uniqueid'],md5(_0xc0d282['uniqueid']));}else{_0xc0d282['recordingURL']='';}return getConnection(_0x13efe0)[_0xcf61('0x24')](function(_0x120e0f){_0x5f2bc3=_0x120e0f;return getUser(_0x13efe0,'',_0x5f2bc3);})[_0xcf61('0x24')](function(_0x596f6b){_0x2af18a=_0x596f6b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x2af18a['id']);return getEndUser(_0x13efe0,_0xc0d282['calleridname'],_0xc0d282[_0xcf61('0x53')],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x49dd43){_0x123a75=_0x49dd43;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x123a75['id']);return createTicket(_0x13efe0,_0x2af18a,_0x123a75,_0x4378ce,_0xc0d282,_0x4378ce['Fields'],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x9dc6e2){_0x549c69=_0x9dc6e2;logger[_0xcf61('0x33')]('Ticket\x20created!');logger['info'](_0xcf61('0x57'),_0x549c69['id']);})[_0xcf61('0x2a')](function(_0x565b6f){logger[_0xcf61('0x29')]('['+_0xc0d282['lastevent']['toUpperCase']()+']',JSON[_0xcf61('0x23')](_0x565b6f));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x3b380d,_0x4bf247){var _0x54502b=function(_0x35d207){while(--_0x35d207){_0x3b380d['push'](_0x3b380d['shift']());}};_0x54502b(++_0x4bf247);}(_0xa9e0,0x123));var _0x0a9e=function(_0x55f8b4,_0x43f30d){_0x55f8b4=_0x55f8b4-0x0;var _0x2475f9=_0xa9e0[_0x55f8b4];return _0x2475f9;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file