// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc891=['phone','catch','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','unmanaged','lastevent','toUpperCase','lodash','md5','ioredis','./util','../../../../config/environment','vTiger','redis','defaults','socket.io-emitter','string','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','POST','format','remoteUri','create','username','HelpDesk','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','statusCode','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','lastname','Contacts','Enduser\x20created.'];(function(_0x423097,_0x8a09f4){var _0x3a73f1=function(_0x9314f0){while(--_0x9314f0){_0x423097['push'](_0x423097['shift']());}};_0x3a73f1(++_0x8a09f4);}(_0xc891,0x152));var _0x1c89=function(_0x3de8a4,_0x289a5c){_0x3de8a4=_0x3de8a4-0x0;var _0x4635cf=_0xc891[_0x3de8a4];return _0x4635cf;};'use strict';var _=require(_0x1c89('0x0'));var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x1c89('0x1'));var util=require('util');var Redis=require(_0x1c89('0x2'));var intUtil=require(_0x1c89('0x3'));var config=require(_0x1c89('0x4'));var logger=require('../../../../config/logger')(_0x1c89('0x5'));config[_0x1c89('0x6')]=_[_0x1c89('0x7')](config[_0x1c89('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x1c89('0x8'))(new Redis(config[_0x1c89('0x6')]));function emit(_0x4cbacb,_0x44b3cf,_0x300289){io['to'](_0x4cbacb)['emit'](_0x44b3cf,_0x300289);}function getCustomFields(_0x1a3e57,_0x4e9b16){var _0x21f69d={};if(_0x1a3e57['length']>0x0){_['forEach'](_0x1a3e57,function(_0x4c69e3){if(_['includes']([_0x1c89('0x9'),'picklist'],_0x4c69e3[_0x1c89('0xa')])&&_0x4c69e3[_0x1c89('0xb')]){_0x21f69d[_0x4c69e3[_0x1c89('0xb')]]=_0x4c69e3[_0x1c89('0xc')][_0x1c89('0xd')]();}else if(_0x4c69e3[_0x1c89('0xa')]===_0x1c89('0xe')&&_0x4c69e3[_0x1c89('0xf')]&&_0x4c69e3['idField']&&_0x4e9b16[_0x4c69e3[_0x1c89('0xf')]]){_0x21f69d[_0x4c69e3['idField']]=_0x4e9b16[_0x4c69e3[_0x1c89('0xf')]][_0x1c89('0xd')]();}else if(_0x4c69e3[_0x1c89('0xa')]==='customVariable'&&_0x4c69e3[_0x1c89('0x10')]&&_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')]&&_0x4c69e3['idField']&&_0x4e9b16[_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')][_0x1c89('0x12')]()]){_0x21f69d[_0x4c69e3[_0x1c89('0xb')]]=_0x4e9b16[_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')][_0x1c89('0x12')]()][_0x1c89('0xd')]();}});}return _0x21f69d;}function createTicket(_0x166444,_0x35bd99,_0x2d2e23,_0x52ec5c,_0x18ce93,_0x3003c1,_0x4c9069){logger[_0x1c89('0x13')](_0x1c89('0x14'));var _0x14121c=_[_0x1c89('0x15')]({'parent_id':'','assigned_user_id':_0x35bd99['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x1c89('0x16')](_0x52ec5c[_0x1c89('0x17')],_0x18ce93,'\x20'),'description':intUtil[_0x1c89('0x16')](_0x52ec5c[_0x1c89('0x18')],_0x18ce93,'\x0a'),'contact_id':_0x2d2e23['id']},getCustomFields(_0x3003c1,_0x18ce93));var _0x5b4fbc={'method':_0x1c89('0x19'),'uri':util[_0x1c89('0x1a')]('%s/webservice.php',_0x166444[_0x1c89('0x1b')]),'form':{'operation':_0x1c89('0x1c'),'username':_0x166444[_0x1c89('0x1d')],'sessionName':_0x4c9069['sessionName'],'elementType':_0x1c89('0x1e'),'element':JSON[_0x1c89('0x1f')](_0x14121c)},'json':!![]};return request(_0x5b4fbc)[_0x1c89('0x20')](function(_0x59a87e){if(_0x59a87e[_0x1c89('0x21')]){return BPromise['resolve']({'id':_0x59a87e['result']['id']});}else{throw new Error(util[_0x1c89('0x1a')](_0x1c89('0x22'),JSON['stringify'](_0x59a87e['error'])));}})['catch'](function(_0x1d40e1){var _0x5ce91f=_0x1d40e1['statusCode']||0x1f4;logger[_0x1c89('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x1c89('0x24'),_0x5ce91f,JSON['stringify'](_0x1d40e1));});}function getUser(_0x4dac46,_0x25500d,_0x10dc12){if(intUtil[_0x1c89('0x25')](_0x25500d)){logger['info'](_0x1c89('0x26'),_0x25500d);return request({'method':_0x1c89('0x27'),'uri':util['format'](_0x1c89('0x28'),_0x4dac46['remoteUri']),'qs':{'operation':_0x1c89('0x29'),'username':_0x4dac46[_0x1c89('0x1d')],'sessionName':_0x10dc12[_0x1c89('0x2a')],'query':util[_0x1c89('0x1a')](_0x1c89('0x2b'),_0x25500d)},'json':!![]})[_0x1c89('0x20')](function(_0x3a0190){if(_0x3a0190[_0x1c89('0x21')]&&_0x3a0190[_0x1c89('0x2c')][_0x1c89('0x2d')]){logger['info'](_0x1c89('0x2e'));return BPromise['resolve']({'id':_0x3a0190['result'][0x0]['id'],'email':_0x3a0190[_0x1c89('0x2c')][0x0][_0x1c89('0x2f')],'name':_0x3a0190[_0x1c89('0x2c')][0x0][_0x1c89('0x30')]+'\x20'+_0x3a0190[_0x1c89('0x2c')][_0x1c89('0x31')]});}else{logger[_0x1c89('0x13')](_0x1c89('0x32'));return BPromise[_0x1c89('0x33')]({'id':_0x10dc12[_0x1c89('0x34')],'email':_0x4dac46[_0x1c89('0x1d')],'name':'admin'});}})['catch'](function(_0x5bf65f){var _0x495a4a=_0x5bf65f['statusCode']||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x36'),_0x495a4a,JSON[_0x1c89('0x1f')](_0x5bf65f));});}else{logger[_0x1c89('0x13')](_0x1c89('0x32'));return BPromise[_0x1c89('0x33')]({'id':_0x10dc12['userId'],'email':_0x4dac46[_0x1c89('0x1d')],'name':_0x1c89('0x37')})['catch'](function(_0xb0ff02){var _0x3f6ce0=_0xb0ff02[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),'getUser',_0x3f6ce0,JSON[_0x1c89('0x1f')](_0xb0ff02));});}}function getEndUser(_0x2e6ebd,_0x31375a,_0x5324e8,_0xed5122){logger['info'](_0x1c89('0x39'),_0x5324e8);return request({'method':'GET','uri':util[_0x1c89('0x1a')](_0x1c89('0x28'),_0x2e6ebd[_0x1c89('0x1b')]),'qs':{'operation':_0x1c89('0x29'),'username':_0x2e6ebd[_0x1c89('0x1d')],'sessionName':_0xed5122[_0x1c89('0x2a')],'query':util[_0x1c89('0x1a')](_0x1c89('0x3a'),_0x5324e8,_0x5324e8,_0x5324e8,_0x5324e8,_0x5324e8)},'json':!![]})[_0x1c89('0x20')](function(_0x4a2d18){if(_0x4a2d18[_0x1c89('0x21')]&&_0x4a2d18[_0x1c89('0x2c')][_0x1c89('0x2d')]){logger[_0x1c89('0x13')]('Enduser\x20found!');return BPromise[_0x1c89('0x33')]({'id':_0x4a2d18[_0x1c89('0x2c')][0x0]['id'],'name':_0x4a2d18[_0x1c89('0x2c')][0x0]['firstname']+'\x20'+_0x4a2d18['result'][0x0][_0x1c89('0x3b')],'phone':_0x5324e8});}else{logger[_0x1c89('0x13')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x1c89('0x19'),'uri':util[_0x1c89('0x1a')](_0x1c89('0x28'),_0x2e6ebd[_0x1c89('0x1b')]),'form':{'operation':_0x1c89('0x1c'),'sessionName':_0xed5122[_0x1c89('0x2a')],'elementType':_0x1c89('0x3c'),'element':JSON['stringify']({'lastname':_0x31375a,'phone':_0x5324e8,'assigned_user_id':'\x20'})},'json':!![]})[_0x1c89('0x20')](function(_0x517da1){logger['info'](_0x1c89('0x3d'));return BPromise[_0x1c89('0x33')]({'id':_0x517da1[_0x1c89('0x2c')]['id'],'name':_0x517da1[_0x1c89('0x2c')][_0x1c89('0x3b')],'phone':_0x517da1[_0x1c89('0x2c')][_0x1c89('0x3e')]});})[_0x1c89('0x3f')](function(_0x413a68){var _0x36fcbe=_0x413a68[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x40'),_0x36fcbe,JSON[_0x1c89('0x1f')](_0x413a68));});}});}function getConnection(_0x29265f){var _0x5ef833=_0x29265f[_0x1c89('0x1d')];var _0x4dbb87=_0x29265f['accessKey'];return request({'method':_0x1c89('0x27'),'uri':util['format']('%s/webservice.php',_0x29265f[_0x1c89('0x1b')]),'qs':{'operation':_0x1c89('0x41'),'username':_0x5ef833},'json':!![]})[_0x1c89('0x20')](function(_0x4c8e9f){if(_0x4c8e9f[_0x1c89('0x21')]){return request({'method':'POST','uri':util[_0x1c89('0x1a')]('%s/webservice.php',_0x29265f[_0x1c89('0x1b')]),'form':{'operation':'login','username':_0x5ef833,'accessKey':md5(_0x4c8e9f[_0x1c89('0x2c')][_0x1c89('0x42')]+_0x4dbb87)},'json':!![]});}})[_0x1c89('0x20')](function(_0x47dc6f){if(_0x47dc6f[_0x1c89('0x21')]){return BPromise[_0x1c89('0x33')](_0x47dc6f['result']);}else{throw new Error(util['format'](_0x1c89('0x43'),_0x29265f['id']));}})[_0x1c89('0x3f')](function(_0x68b83e){var _0x3cc93e=_0x68b83e[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x44'),_0x3cc93e,JSON[_0x1c89('0x1f')](_0x68b83e));});}function request(_0x2dcfc4){logger[_0x1c89('0x13')](_0x1c89('0x45'),JSON[_0x1c89('0x1f')](_0x2dcfc4));return rp(_0x2dcfc4);}exports[_0x1c89('0x46')]=function(_0x190bf6,_0x2ff174,_0x13daee,_0x1d61a3,_0x1e6714,_0x356292){var _0x57409c,_0x773a16,_0x1a2b06,_0x3ef99d;_0x356292[_0x1c89('0x1b')]=intUtil[_0x1c89('0x47')](_0x356292[_0x1c89('0x1b')]);if(_0x1e6714&&_0x1e6714[_0x1c89('0x48')]){logger[_0x1c89('0x13')]('[QUEUE]',_0x1c89('0x49'));_0x2ff174[_0x1c89('0x4a')]=util[_0x1c89('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x356292[_0x1c89('0x4b')],_0x2ff174[_0x1c89('0x4c')],md5(_0x2ff174[_0x1c89('0x4c')]));}else{_0x2ff174['recordingURL']='';}return getConnection(_0x356292)[_0x1c89('0x20')](function(_0x3367d3){_0x3ef99d=_0x3367d3;return getUser(_0x356292,_0x1d61a3['email'],_0x3ef99d);})['then'](function(_0x49c3b9){_0x57409c=_0x49c3b9;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0x57409c['id']);return getEndUser(_0x356292,_0x2ff174[_0x1c89('0x4e')],_0x2ff174[_0x1c89('0x4f')],_0x3ef99d);})[_0x1c89('0x20')](function(_0x3176d1){_0x773a16=_0x3176d1;logger[_0x1c89('0x13')]('The\x20Enduser\x20ID\x20is:',_0x773a16['id']);return createTicket(_0x356292,_0x57409c,_0x773a16,_0x13daee,_0x2ff174,_0x13daee['Fields'],_0x3ef99d);})[_0x1c89('0x20')](function(_0x1d4822){_0x1a2b06=_0x1d4822;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger[_0x1c89('0x13')](_0x1c89('0x51'),_0x1a2b06['id']);var _0x1bdc34=util[_0x1c89('0x1a')](_0x1c89('0x52'),_0x356292[_0x1c89('0x1b')],_[_0x1c89('0x53')](_0x1a2b06['id'],'x')[0x1]);logger['info'](_0x1c89('0x54'),_0x1c89('0x55'));emit(util[_0x1c89('0x1a')](_0x1c89('0x56'),_0x1d61a3[_0x1c89('0x11')]),_0x1c89('0x57'),{'uri':_0x1bdc34});})['catch'](function(_0x3acc56){logger[_0x1c89('0x23')](_0x1c89('0x54'),JSON[_0x1c89('0x1f')](_0x3acc56));});};exports[_0x1c89('0x58')]=function(_0x53db32,_0x3b218f,_0x388cfb,_0x3fe3bc,_0x22b74b,_0x276101,_0xcdddd0){var _0x707a0c,_0x2862dd,_0xba5a0f,_0x5d7c23;_0x276101[_0x1c89('0x1b')]=intUtil[_0x1c89('0x47')](_0x276101[_0x1c89('0x1b')]);_0x276101[_0x1c89('0x4b')]=intUtil['stripTrailingSlash'](_0x276101[_0x1c89('0x4b')]);if(_0xcdddd0&&_0xcdddd0['recordingFormat']&&_0xcdddd0[_0x1c89('0x59')]!=='none'){logger[_0x1c89('0x13')](_0x1c89('0x5a'),_0x1c89('0x49'));_0x3b218f[_0x1c89('0x4a')]=util[_0x1c89('0x1a')](_0x1c89('0x5b'),_0x276101[_0x1c89('0x4b')],_0x3b218f[_0x1c89('0x4c')],md5(_0x3b218f[_0x1c89('0x4c')]));}return getConnection(_0x276101)[_0x1c89('0x20')](function(_0x9a41d6){_0x5d7c23=_0x9a41d6;return getUser(_0x276101,_0x3fe3bc[_0x1c89('0x5c')],_0x5d7c23);})[_0x1c89('0x20')](function(_0xf35984){_0x707a0c=_0xf35984;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0x707a0c['id']);return getEndUser(_0x276101,_0x3b218f[_0x1c89('0x5d')],_0x3b218f[_0x1c89('0x5e')],_0x5d7c23);})['then'](function(_0x293f8b){_0x2862dd=_0x293f8b;logger['info'](_0x1c89('0x5f'),_0x2862dd['id']);return createTicket(_0x276101,_0x707a0c,_0x2862dd,_0x388cfb,_0x3b218f,_0x388cfb[_0x1c89('0x60')],_0x5d7c23);})[_0x1c89('0x20')](function(_0x3f3ac3){_0xba5a0f=_0x3f3ac3;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger['info'](_0x1c89('0x51'),_0xba5a0f['id']);var _0x25d15b=util[_0x1c89('0x1a')](_0x1c89('0x52'),_0x276101[_0x1c89('0x1b')],_[_0x1c89('0x53')](_0xba5a0f['id'],'x')[0x1]);logger[_0x1c89('0x13')](_0x1c89('0x5a'),_0x1c89('0x55'));emit(util[_0x1c89('0x1a')](_0x1c89('0x56'),_0x3fe3bc[_0x1c89('0x11')]),_0x1c89('0x57'),{'uri':_0x25d15b});})[_0x1c89('0x3f')](function(_0x53c2e4){logger[_0x1c89('0x23')](_0x1c89('0x5a'),JSON['stringify'](_0x53c2e4));});};exports[_0x1c89('0x61')]=function(_0x3c099b,_0x3f9b32,_0x4caf59,_0x10c260,_0x5c8c94,_0x811e3c){var _0xa94080,_0x53dac6,_0x45b887,_0x5834d0;_0x811e3c[_0x1c89('0x1b')]=intUtil['stripTrailingSlash'](_0x811e3c[_0x1c89('0x1b')]);_0x811e3c[_0x1c89('0x4b')]=intUtil[_0x1c89('0x47')](_0x811e3c[_0x1c89('0x4b')]);if(_0x5c8c94&&_0x5c8c94[_0x1c89('0x48')]){logger['info']('['+_0x3f9b32[_0x1c89('0x62')][_0x1c89('0x63')]()+']',_0x1c89('0x49'));_0x3f9b32[_0x1c89('0x4a')]=util[_0x1c89('0x1a')](_0x1c89('0x5b'),_0x811e3c['serverUrl'],_0x3f9b32['uniqueid'],md5(_0x3f9b32[_0x1c89('0x4c')]));}else{_0x3f9b32['recordingURL']='';}return getConnection(_0x811e3c)['then'](function(_0x512924){_0x5834d0=_0x512924;return getUser(_0x811e3c,'',_0x5834d0);})['then'](function(_0x2a9327){_0xa94080=_0x2a9327;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0xa94080['id']);return getEndUser(_0x811e3c,_0x3f9b32[_0x1c89('0x4e')],_0x3f9b32[_0x1c89('0x4f')],_0x5834d0);})[_0x1c89('0x20')](function(_0x59fa42){_0x53dac6=_0x59fa42;logger[_0x1c89('0x13')](_0x1c89('0x5f'),_0x53dac6['id']);return createTicket(_0x811e3c,_0xa94080,_0x53dac6,_0x4caf59,_0x3f9b32,_0x4caf59[_0x1c89('0x60')],_0x5834d0);})[_0x1c89('0x20')](function(_0x492498){_0x45b887=_0x492498;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger[_0x1c89('0x13')](_0x1c89('0x51'),_0x45b887['id']);})[_0x1c89('0x3f')](function(_0x30db82){logger[_0x1c89('0x23')]('['+_0x3f9b32[_0x1c89('0x62')][_0x1c89('0x63')]()+']',JSON['stringify'](_0x30db82));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x3b380d,_0x4bf247){var _0x54502b=function(_0x35d207){while(--_0x35d207){_0x3b380d['push'](_0x3b380d['shift']());}};_0x54502b(++_0x4bf247);}(_0xa9e0,0x123));var _0x0a9e=function(_0x55f8b4,_0x43f30d){_0x55f8b4=_0x55f8b4-0x0;var _0x2475f9=_0xa9e0[_0x55f8b4];return _0x2475f9;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff