Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 5983dff..669a8b2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x356a=['Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','query','then','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','getUser','userId','admin','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','unmanaged','lastevent','calleridname','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','length','forEach','idField','content','variable','variableName','toString','type','customVariable'];(function(_0xd6da34,_0x4db225){var _0x25b821=function(_0x269eb0){while(--_0x269eb0){_0xd6da34['push'](_0xd6da34['shift']());}};_0x25b821(++_0x4db225);}(_0x356a,0x187));var _0xa356=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x356a[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xa356('0x0'));var rp=require(_0xa356('0x1'));var BPromise=require(_0xa356('0x2'));var md5=require(_0xa356('0x3'));var util=require(_0xa356('0x4'));var Redis=require(_0xa356('0x5'));var intUtil=require(_0xa356('0x6'));var config=require(_0xa356('0x7'));var logger=require(_0xa356('0x8'))('vTiger');config[_0xa356('0x9')]=_[_0xa356('0xa')](config[_0xa356('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xa356('0xb'))(new Redis(config['redis']));function emit(_0x339d6b,_0x3509c2,_0x223fb8){io['to'](_0x339d6b)['emit'](_0x3509c2,_0x223fb8);}function getCustomFields(_0x69b40,_0x48b639){var _0x46f7ea={};if(_0x69b40[_0xa356('0xc')]>0x0){_[_0xa356('0xd')](_0x69b40,function(_0x25d0b0){if(_0x25d0b0['type']==='string'&&_0x25d0b0[_0xa356('0xe')]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x25d0b0[_0xa356('0xf')]['toString']();}else if(_0x25d0b0['type']===_0xa356('0x10')&&_0x25d0b0['variableName']&&_0x25d0b0[_0xa356('0xe')]&&_0x48b639[_0x25d0b0[_0xa356('0x11')]]){_0x46f7ea[_0x25d0b0[_0xa356('0xe')]]=_0x48b639[_0x25d0b0[_0xa356('0x11')]][_0xa356('0x12')]();}else if(_0x25d0b0[_0xa356('0x13')]===_0xa356('0x14')&&_0x25d0b0['Variable']&&_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')]&&_0x25d0b0['idField']&&_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()]){_0x46f7ea[_0x25d0b0['idField']]=_0x48b639[_0x25d0b0[_0xa356('0x15')][_0xa356('0x16')][_0xa356('0x17')]()][_0xa356('0x12')]();}});}return _0x46f7ea;}function createTicket(_0x1d1e66,_0x1fb982,_0x1a8d18,_0x47fad9,_0x2fcb52,_0x3e1b3e,_0x9cb157){logger[_0xa356('0x18')](_0xa356('0x19'));var _0x51399c=_[_0xa356('0x1a')]({'parent_id':'','assigned_user_id':_0x1fb982['id'],'ticketpriorities':_0xa356('0x1b'),'ticketstatus':_0xa356('0x1c'),'ticket_title':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1e')],_0x2fcb52,'\x20'),'description':intUtil[_0xa356('0x1d')](_0x47fad9[_0xa356('0x1f')],_0x2fcb52,'\x0a'),'contact_id':_0x1a8d18['id']},getCustomFields(_0x3e1b3e,_0x2fcb52));var _0x340a5c={'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x1d1e66['remoteUri']),'form':{'operation':_0xa356('0x23'),'username':_0x1d1e66[_0xa356('0x24')],'sessionName':_0x9cb157[_0xa356('0x25')],'elementType':_0xa356('0x26'),'element':JSON[_0xa356('0x27')](_0x51399c)},'json':!![]};return request(_0x340a5c)['then'](function(_0x509769){if(_0x509769[_0xa356('0x28')]){return BPromise[_0xa356('0x29')]({'id':_0x509769[_0xa356('0x2a')]['id']});}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x2b'),JSON[_0xa356('0x27')](_0x509769[_0xa356('0x2c')])));}})[_0xa356('0x2d')](function(_0x557f1f){var _0x564975=_0x557f1f[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),'createTicket',_0x564975,JSON[_0xa356('0x27')](_0x557f1f));});}function getUser(_0x31ce20,_0x7dd1ab,_0xe27b8){if(intUtil['validateEmail'](_0x7dd1ab)){logger[_0xa356('0x18')](_0xa356('0x30'),_0x7dd1ab);return request({'method':_0xa356('0x31'),'uri':util['format']('%s/webservice.php',_0x31ce20[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x31ce20['username'],'sessionName':_0xe27b8[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x7dd1ab)},'json':!![]})[_0xa356('0x34')](function(_0x34c956){if(_0x34c956['success']&&_0x34c956[_0xa356('0x2a')]['length']){logger['info'](_0xa356('0x35'));return BPromise[_0xa356('0x29')]({'id':_0x34c956[_0xa356('0x2a')][0x0]['id'],'email':_0x34c956['result'][0x0][_0xa356('0x36')],'name':_0x34c956[_0xa356('0x2a')][0x0]['first_name']+'\x20'+_0x34c956[_0xa356('0x2a')]['last_name']});}else{logger['info'](_0xa356('0x37'));return BPromise[_0xa356('0x29')]({'id':_0xe27b8['userId'],'email':_0x31ce20[_0xa356('0x24')],'name':'admin'});}})[_0xa356('0x2d')](function(_0x2daac3){var _0x2abd50=_0x2daac3[_0xa356('0x2e')]||0x1f4;logger['error'](_0xa356('0x2f'),_0xa356('0x38'),_0x2abd50,JSON['stringify'](_0x2daac3));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xa356('0x29')]({'id':_0xe27b8[_0xa356('0x39')],'email':_0x31ce20[_0xa356('0x24')],'name':_0xa356('0x3a')})[_0xa356('0x2d')](function(_0x159b69){var _0x25b590=_0x159b69[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xa356('0x38'),_0x25b590,JSON['stringify'](_0x159b69));});}}function getEndUser(_0x391600,_0x2b3b5c,_0x452048,_0x4a58a1){logger['info'](_0xa356('0x3b'),_0x452048);return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'qs':{'operation':_0xa356('0x33'),'username':_0x391600[_0xa356('0x24')],'sessionName':_0x4a58a1[_0xa356('0x25')],'query':util[_0xa356('0x21')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x452048,_0x452048,_0x452048,_0x452048,_0x452048)},'json':!![]})[_0xa356('0x34')](function(_0x33c8f7){if(_0x33c8f7['success']&&_0x33c8f7[_0xa356('0x2a')][_0xa356('0xc')]){logger['info'](_0xa356('0x3c'));return BPromise[_0xa356('0x29')]({'id':_0x33c8f7[_0xa356('0x2a')][0x0]['id'],'name':_0x33c8f7[_0xa356('0x2a')][0x0][_0xa356('0x3d')]+'\x20'+_0x33c8f7[_0xa356('0x2a')][0x0]['lastname'],'phone':_0x452048});}else{logger[_0xa356('0x18')](_0xa356('0x3e'));return request({'method':'POST','uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x391600[_0xa356('0x32')]),'form':{'operation':_0xa356('0x23'),'sessionName':_0x4a58a1['sessionName'],'elementType':_0xa356('0x3f'),'element':JSON[_0xa356('0x27')]({'lastname':_0x2b3b5c,'phone':_0x452048,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x2a5f41){logger[_0xa356('0x18')](_0xa356('0x40'));return BPromise[_0xa356('0x29')]({'id':_0x2a5f41[_0xa356('0x2a')]['id'],'name':_0x2a5f41[_0xa356('0x2a')]['lastname'],'phone':_0x2a5f41['result'][_0xa356('0x41')]});})[_0xa356('0x2d')](function(_0x25dd59){var _0x3eb793=_0x25dd59[_0xa356('0x2e')]||0x1f4;logger[_0xa356('0x2c')](_0xa356('0x2f'),_0xa356('0x42'),_0x3eb793,JSON['stringify'](_0x25dd59));});}});}function getConnection(_0x32b264){var _0x223d3f=_0x32b264[_0xa356('0x24')];var _0x481fcf=_0x32b264['accessKey'];return request({'method':'GET','uri':util['format'](_0xa356('0x22'),_0x32b264['remoteUri']),'qs':{'operation':_0xa356('0x43'),'username':_0x223d3f},'json':!![]})[_0xa356('0x34')](function(_0x4c4383){if(_0x4c4383['success']){return request({'method':_0xa356('0x20'),'uri':util[_0xa356('0x21')](_0xa356('0x22'),_0x32b264[_0xa356('0x32')]),'form':{'operation':_0xa356('0x44'),'username':_0x223d3f,'accessKey':md5(_0x4c4383[_0xa356('0x2a')][_0xa356('0x45')]+_0x481fcf)},'json':!![]});}})['then'](function(_0x15d6f2){if(_0x15d6f2['success']){return BPromise[_0xa356('0x29')](_0x15d6f2['result']);}else{throw new Error(util[_0xa356('0x21')](_0xa356('0x46'),_0x32b264['id']));}})[_0xa356('0x2d')](function(_0x36b793){var _0x4a0305=_0x36b793[_0xa356('0x2e')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x4a0305,JSON[_0xa356('0x27')](_0x36b793));});}function request(_0x3ed6ed){logger[_0xa356('0x18')](_0xa356('0x47'),JSON[_0xa356('0x27')](_0x3ed6ed));return rp(_0x3ed6ed);}exports[_0xa356('0x48')]=function(_0xe939d3,_0x32a2bb,_0x5df173,_0x220622,_0x395721,_0xa7f1f4){var _0x40e4ee,_0x1fe72e,_0x1d7dbd,_0x4141fe;_0xa7f1f4[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0xa7f1f4[_0xa356('0x32')]);if(_0x395721&&_0x395721[_0xa356('0x4a')]){logger[_0xa356('0x18')](_0xa356('0x4b'),_0xa356('0x4c'));_0x32a2bb[_0xa356('0x4d')]=util[_0xa356('0x21')](_0xa356('0x4e'),_0xa7f1f4['serverUrl'],_0x32a2bb[_0xa356('0x4f')],md5(_0x32a2bb[_0xa356('0x4f')]));}else{_0x32a2bb[_0xa356('0x4d')]='';}return getConnection(_0xa7f1f4)[_0xa356('0x34')](function(_0xce788e){_0x4141fe=_0xce788e;return getUser(_0xa7f1f4,_0x220622[_0xa356('0x50')],_0x4141fe);})[_0xa356('0x34')](function(_0x573269){_0x40e4ee=_0x573269;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x40e4ee['id']);return getEndUser(_0xa7f1f4,_0x32a2bb['calleridname'],_0x32a2bb[_0xa356('0x51')],_0x4141fe);})[_0xa356('0x34')](function(_0x49d53f){_0x1fe72e=_0x49d53f;logger[_0xa356('0x18')](_0xa356('0x52'),_0x1fe72e['id']);return createTicket(_0xa7f1f4,_0x40e4ee,_0x1fe72e,_0x5df173,_0x32a2bb,_0x5df173[_0xa356('0x53')],_0x4141fe);})[_0xa356('0x34')](function(_0x50fee5){_0x1d7dbd=_0x50fee5;logger[_0xa356('0x18')](_0xa356('0x54'));logger[_0xa356('0x18')](_0xa356('0x55'),_0x1d7dbd['id']);var _0x54351c=util[_0xa356('0x21')](_0xa356('0x56'),_0xa7f1f4[_0xa356('0x32')],_[_0xa356('0x57')](_0x1d7dbd['id'],'x')[0x1]);logger['info'](_0xa356('0x4b'),_0xa356('0x58'));emit(util[_0xa356('0x21')](_0xa356('0x59'),_0x220622[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x54351c});})['catch'](function(_0x3c0719){logger[_0xa356('0x2c')](_0xa356('0x4b'),JSON[_0xa356('0x27')](_0x3c0719));});};exports[_0xa356('0x5b')]=function(_0x2fbda4,_0x468e66,_0x478d65,_0x54cbd1,_0x3fead1,_0x4c4a6a,_0x10f94f){var _0x533e04,_0x24a59c,_0x4bded7,_0x14b40e;_0x4c4a6a[_0xa356('0x32')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x32')]);_0x4c4a6a[_0xa356('0x5c')]=intUtil[_0xa356('0x49')](_0x4c4a6a[_0xa356('0x5c')]);if(_0x10f94f&&_0x10f94f[_0xa356('0x5d')]&&_0x10f94f[_0xa356('0x5d')]!==_0xa356('0x5e')){logger[_0xa356('0x18')](_0xa356('0x5f'),_0xa356('0x4c'));_0x468e66[_0xa356('0x4d')]=util['format'](_0xa356('0x4e'),_0x4c4a6a[_0xa356('0x5c')],_0x468e66[_0xa356('0x4f')],md5(_0x468e66['uniqueid']));}return getConnection(_0x4c4a6a)['then'](function(_0x22e70d){_0x14b40e=_0x22e70d;return getUser(_0x4c4a6a,_0x54cbd1[_0xa356('0x50')],_0x14b40e);})[_0xa356('0x34')](function(_0x46bdde){_0x533e04=_0x46bdde;logger[_0xa356('0x18')](_0xa356('0x60'),_0x533e04['id']);return getEndUser(_0x4c4a6a,_0x468e66[_0xa356('0x61')],_0x468e66[_0xa356('0x62')],_0x14b40e);})[_0xa356('0x34')](function(_0x53c5e0){_0x24a59c=_0x53c5e0;logger[_0xa356('0x18')](_0xa356('0x52'),_0x24a59c['id']);return createTicket(_0x4c4a6a,_0x533e04,_0x24a59c,_0x478d65,_0x468e66,_0x478d65[_0xa356('0x53')],_0x14b40e);})[_0xa356('0x34')](function(_0x428104){_0x4bded7=_0x428104;logger[_0xa356('0x18')]('Ticket\x20created!');logger['info'](_0xa356('0x55'),_0x4bded7['id']);var _0x234817=util[_0xa356('0x21')](_0xa356('0x56'),_0x4c4a6a[_0xa356('0x32')],_[_0xa356('0x57')](_0x4bded7['id'],'x')[0x1]);logger[_0xa356('0x18')](_0xa356('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xa356('0x59'),_0x54cbd1[_0xa356('0x16')]),_0xa356('0x5a'),{'uri':_0x234817});})['catch'](function(_0xd27355){logger[_0xa356('0x2c')](_0xa356('0x5f'),JSON[_0xa356('0x27')](_0xd27355));});};exports[_0xa356('0x63')]=function(_0xf856ec,_0x3e7a24,_0x449420,_0x3fd28e,_0x57b3ca,_0x2e86a9){var _0x51774c,_0x2217df,_0x211984,_0x4d9bcc;_0x2e86a9['remoteUri']=intUtil[_0xa356('0x49')](_0x2e86a9[_0xa356('0x32')]);_0x2e86a9[_0xa356('0x5c')]=intUtil['stripTrailingSlash'](_0x2e86a9[_0xa356('0x5c')]);if(_0x57b3ca&&_0x57b3ca[_0xa356('0x4a')]){logger[_0xa356('0x18')]('['+_0x3e7a24[_0xa356('0x64')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3e7a24['recordingURL']=util['format'](_0xa356('0x4e'),_0x2e86a9[_0xa356('0x5c')],_0x3e7a24[_0xa356('0x4f')],md5(_0x3e7a24[_0xa356('0x4f')]));}else{_0x3e7a24[_0xa356('0x4d')]='';}return getConnection(_0x2e86a9)[_0xa356('0x34')](function(_0x3d56f9){_0x4d9bcc=_0x3d56f9;return getUser(_0x2e86a9,'',_0x4d9bcc);})['then'](function(_0x545876){_0x51774c=_0x545876;logger[_0xa356('0x18')]('The\x20User\x20ID\x20is:',_0x51774c['id']);return getEndUser(_0x2e86a9,_0x3e7a24[_0xa356('0x65')],_0x3e7a24[_0xa356('0x51')],_0x4d9bcc);})['then'](function(_0x5e6019){_0x2217df=_0x5e6019;logger[_0xa356('0x18')](_0xa356('0x52'),_0x2217df['id']);return createTicket(_0x2e86a9,_0x51774c,_0x2217df,_0x449420,_0x3e7a24,_0x449420[_0xa356('0x53')],_0x4d9bcc);})[_0xa356('0x34')](function(_0x34082d){_0x211984=_0x34082d;logger[_0xa356('0x18')](_0xa356('0x54'));logger['info'](_0xa356('0x55'),_0x211984['id']);})['catch'](function(_0x1bea0d){logger[_0xa356('0x2c')]('['+_0x3e7a24[_0xa356('0x64')][_0xa356('0x66')]()+']',JSON[_0xa356('0x27')](_0x1bea0d));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x3b380d,_0x4bf247){var _0x54502b=function(_0x35d207){while(--_0x35d207){_0x3b380d['push'](_0x3b380d['shift']());}};_0x54502b(++_0x4bf247);}(_0xa9e0,0x123));var _0x0a9e=function(_0x55f8b4,_0x43f30d){_0x55f8b4=_0x55f8b4-0x0;var _0x2475f9=_0xa9e0[_0x55f8b4];return _0x2475f9;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file