// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7217=['The\x20User\x20ID\x20is:','calleridname','calleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','outbound','serverUrl','recordingFormat','none','destcalleridname','destcalleridnum','Fields','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','Ticket\x20created!','lodash','bluebird','md5','util','ioredis','./util','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','Agent\x20found!','email1','first_name','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email'];(function(_0x5abd90,_0x5334d4){var _0x32b501=function(_0x3ac95b){while(--_0x3ac95b){_0x5abd90['push'](_0x5abd90['shift']());}};_0x32b501(++_0x5334d4);}(_0x7217,0x19e));var _0x7721=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0x7217[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var BPromise=require(_0x7721('0x1'));var md5=require(_0x7721('0x2'));var util=require(_0x7721('0x3'));var Redis=require(_0x7721('0x4'));var intUtil=require(_0x7721('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x7721('0x6'));config[_0x7721('0x7')]=_[_0x7721('0x8')](config[_0x7721('0x7')],{'host':_0x7721('0x9'),'port':0x18eb});var io=require(_0x7721('0xa'))(new Redis(config[_0x7721('0x7')]));function emit(_0x21f680,_0x225610,_0x2f99ed){io['to'](_0x21f680)[_0x7721('0xb')](_0x225610,_0x2f99ed);}function getCustomFields(_0x2a66cb,_0xfa8835){var _0x138740={};if(_0x2a66cb[_0x7721('0xc')]>0x0){_['forEach'](_0x2a66cb,function(_0x461d1a){if(_0x461d1a[_0x7721('0xd')]===_0x7721('0xe')&&_0x461d1a[_0x7721('0xf')]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0x461d1a[_0x7721('0x10')][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='variable'&&_0x461d1a[_0x7721('0x12')]&&_0x461d1a[_0x7721('0xf')]&&_0xfa8835[_0x461d1a['variableName']]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x12')]][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='customVariable'&&_0x461d1a[_0x7721('0x13')]&&_0x461d1a[_0x7721('0x13')]['name']&&_0x461d1a['idField']&&_0xfa8835[_0x461d1a['Variable'][_0x7721('0x14')][_0x7721('0x15')]()]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x13')]['name'][_0x7721('0x15')]()]['toString']();}});}return _0x138740;}function createTicket(_0x3fc09e,_0x5cb0e6,_0xfec626,_0x4e96fb,_0x3ab5a5,_0x3e140d,_0x2286e5){logger[_0x7721('0x16')](_0x7721('0x17'));var _0x413263=_[_0x7721('0x18')]({'parent_id':'','assigned_user_id':_0x5cb0e6['id'],'ticketpriorities':_0x7721('0x19'),'ticketstatus':'Open','ticket_title':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1b')],_0x3ab5a5,'\x20'),'description':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1c')],_0x3ab5a5,'\x0a'),'contact_id':_0xfec626['id']},getCustomFields(_0x3e140d,_0x3ab5a5));var _0x57140c={'method':_0x7721('0x1d'),'uri':util['format'](_0x7721('0x1e'),_0x3fc09e[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x20'),'username':_0x3fc09e[_0x7721('0x21')],'sessionName':_0x2286e5[_0x7721('0x22')],'elementType':_0x7721('0x23'),'element':JSON[_0x7721('0x24')](_0x413263)},'json':!![]};return request(_0x57140c)['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x25')]){return BPromise[_0x7721('0x26')]({'id':_0x216f20[_0x7721('0x27')]['id']});}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x29'),JSON[_0x7721('0x24')](_0x216f20[_0x7721('0x2a')])));}})[_0x7721('0x2b')](function(_0x52316e){var _0x258ddf=_0x52316e['statusCode']||0x1f4;logger['error'](_0x7721('0x2c'),_0x7721('0x2d'),_0x258ddf,JSON[_0x7721('0x24')](_0x52316e));});}function getUser(_0x158d98,_0x1ea4d,_0x37b9f0){if(intUtil[_0x7721('0x2e')](_0x1ea4d)){logger[_0x7721('0x16')]('Getting\x20agent\x20with\x20email',_0x1ea4d);return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x158d98['remoteUri']),'qs':{'operation':_0x7721('0x30'),'username':_0x158d98[_0x7721('0x21')],'sessionName':_0x37b9f0['sessionName'],'query':util[_0x7721('0x28')](_0x7721('0x31'),_0x1ea4d)},'json':!![]})[_0x7721('0x32')](function(_0x58d54b){if(_0x58d54b[_0x7721('0x25')]&&_0x58d54b[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x33'));return BPromise['resolve']({'id':_0x58d54b[_0x7721('0x27')][0x0]['id'],'email':_0x58d54b[_0x7721('0x27')][0x0][_0x7721('0x34')],'name':_0x58d54b['result'][0x0][_0x7721('0x35')]+'\x20'+_0x58d54b[_0x7721('0x27')]['last_name']});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')});}})[_0x7721('0x2b')](function(_0x13c635){var _0x2f1fe0=_0x13c635[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x39'),_0x2f1fe0,JSON['stringify'](_0x13c635));});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')})[_0x7721('0x2b')](function(_0x378ba5){var _0x482b70=_0x378ba5['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x7721('0x39'),_0x482b70,JSON[_0x7721('0x24')](_0x378ba5));});}}function getEndUser(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa){logger['info'](_0x7721('0x3a'),_0x4a90ce);return request({'method':_0x7721('0x2f'),'uri':util['format'](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'qs':{'operation':'query','username':_0x1acc72['username'],'sessionName':_0xa389fa[_0x7721('0x22')],'query':util[_0x7721('0x28')](_0x7721('0x3b'),_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce)},'json':!![]})[_0x7721('0x32')](function(_0x577af9){if(_0x577af9[_0x7721('0x25')]&&_0x577af9[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x3c'));return BPromise['resolve']({'id':_0x577af9[_0x7721('0x27')][0x0]['id'],'name':_0x577af9['result'][0x0][_0x7721('0x3d')]+'\x20'+_0x577af9['result'][0x0][_0x7721('0x3e')],'phone':_0x4a90ce});}else{logger[_0x7721('0x16')](_0x7721('0x3f'));return request({'method':'POST','uri':util[_0x7721('0x28')](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'form':{'operation':'create','sessionName':_0xa389fa[_0x7721('0x22')],'elementType':_0x7721('0x40'),'element':JSON[_0x7721('0x24')]({'lastname':_0x22ef35,'phone':_0x4a90ce,'assigned_user_id':'\x20'})},'json':!![]})[_0x7721('0x32')](function(_0x135dbc){logger[_0x7721('0x16')](_0x7721('0x41'));return BPromise['resolve']({'id':_0x135dbc['result']['id'],'name':_0x135dbc[_0x7721('0x27')][_0x7721('0x3e')],'phone':_0x135dbc[_0x7721('0x27')][_0x7721('0x42')]});})[_0x7721('0x2b')](function(_0x15181b){var _0x1d2ea5=_0x15181b[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),'getEndUser',_0x1d2ea5,JSON['stringify'](_0x15181b));});}});}function getConnection(_0x5ed70d){var _0x6a4664=_0x5ed70d[_0x7721('0x21')];var _0x219c9f=_0x5ed70d['accessKey'];return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'qs':{'operation':'getchallenge','username':_0x6a4664},'json':!![]})[_0x7721('0x32')](function(_0x5c6922){if(_0x5c6922[_0x7721('0x25')]){return request({'method':_0x7721('0x1d'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x43'),'username':_0x6a4664,'accessKey':md5(_0x5c6922['result'][_0x7721('0x44')]+_0x219c9f)},'json':!![]});}})[_0x7721('0x32')](function(_0xf88e8c){if(_0xf88e8c['success']){return BPromise[_0x7721('0x26')](_0xf88e8c['result']);}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x45'),_0x5ed70d['id']));}})[_0x7721('0x2b')](function(_0x443503){var _0x1c95d8=_0x443503[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x46'),_0x1c95d8,JSON[_0x7721('0x24')](_0x443503));});}function request(_0x31770e){logger[_0x7721('0x16')](_0x7721('0x47'),JSON[_0x7721('0x24')](_0x31770e));return rp(_0x31770e);}exports[_0x7721('0x48')]=function(_0x5b741d,_0x474f32,_0x2f6f30,_0x8e1214,_0x2c1119,_0x1f1ac7){var _0x315127,_0x267f5e,_0x57484c,_0x234bee;_0x1f1ac7[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x1f1ac7[_0x7721('0x1f')]);if(_0x2c1119&&_0x2c1119[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x4b'),_0x7721('0x4c'));_0x474f32[_0x7721('0x4d')]=util[_0x7721('0x28')](_0x7721('0x4e'),_0x1f1ac7['serverUrl'],_0x474f32[_0x7721('0x4f')],md5(_0x474f32[_0x7721('0x4f')]));}else{_0x474f32[_0x7721('0x4d')]='';}return getConnection(_0x1f1ac7)[_0x7721('0x32')](function(_0x15ed3b){_0x234bee=_0x15ed3b;return getUser(_0x1f1ac7,_0x8e1214[_0x7721('0x50')],_0x234bee);})[_0x7721('0x32')](function(_0x36fe6f){_0x315127=_0x36fe6f;logger[_0x7721('0x16')](_0x7721('0x51'),_0x315127['id']);return getEndUser(_0x1f1ac7,_0x474f32[_0x7721('0x52')],_0x474f32[_0x7721('0x53')],_0x234bee);})[_0x7721('0x32')](function(_0x18f7f6){_0x267f5e=_0x18f7f6;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x267f5e['id']);return createTicket(_0x1f1ac7,_0x315127,_0x267f5e,_0x2f6f30,_0x474f32,_0x2f6f30['Fields'],_0x234bee);})['then'](function(_0x885a3a){_0x57484c=_0x885a3a;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x57484c['id']);var _0x47925a=util[_0x7721('0x28')](_0x7721('0x54'),_0x1f1ac7['remoteUri'],_[_0x7721('0x55')](_0x57484c['id'],'x')[0x1]);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7721('0x28')]('user:%s',_0x8e1214['name']),'trigger:browser:url',{'uri':_0x47925a});})[_0x7721('0x2b')](function(_0x2e9155){logger[_0x7721('0x2a')]('[QUEUE]',JSON[_0x7721('0x24')](_0x2e9155));});};exports[_0x7721('0x56')]=function(_0x2c95d0,_0x168343,_0x6b7c1e,_0x16e80b,_0xad43ce,_0x3e3301,_0x127f46){var _0x197b73,_0x3b03cf,_0x10666e,_0x148562;_0x3e3301[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x3e3301['remoteUri']);_0x3e3301[_0x7721('0x57')]=intUtil[_0x7721('0x49')](_0x3e3301[_0x7721('0x57')]);if(_0x127f46&&_0x127f46[_0x7721('0x58')]&&_0x127f46['recordingFormat']!==_0x7721('0x59')){logger[_0x7721('0x16')]('[OUTBOUND]',_0x7721('0x4c'));_0x168343['recordingURL']=util[_0x7721('0x28')](_0x7721('0x4e'),_0x3e3301[_0x7721('0x57')],_0x168343[_0x7721('0x4f')],md5(_0x168343[_0x7721('0x4f')]));}return getConnection(_0x3e3301)[_0x7721('0x32')](function(_0x3121e0){_0x148562=_0x3121e0;return getUser(_0x3e3301,_0x16e80b[_0x7721('0x50')],_0x148562);})[_0x7721('0x32')](function(_0x57759a){_0x197b73=_0x57759a;logger[_0x7721('0x16')](_0x7721('0x51'),_0x197b73['id']);return getEndUser(_0x3e3301,_0x168343[_0x7721('0x5a')],_0x168343[_0x7721('0x5b')],_0x148562);})[_0x7721('0x32')](function(_0x3ed425){_0x3b03cf=_0x3ed425;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x3b03cf['id']);return createTicket(_0x3e3301,_0x197b73,_0x3b03cf,_0x6b7c1e,_0x168343,_0x6b7c1e[_0x7721('0x5c')],_0x148562);})[_0x7721('0x32')](function(_0x53c918){_0x10666e=_0x53c918;logger[_0x7721('0x16')]('Ticket\x20created!');logger[_0x7721('0x16')](_0x7721('0x5d'),_0x10666e['id']);var _0x4282ba=util[_0x7721('0x28')](_0x7721('0x54'),_0x3e3301[_0x7721('0x1f')],_[_0x7721('0x55')](_0x10666e['id'],'x')[0x1]);logger['info'](_0x7721('0x5e'),_0x7721('0x5f'));emit(util[_0x7721('0x28')]('user:%s',_0x16e80b['name']),'trigger:browser:url',{'uri':_0x4282ba});})['catch'](function(_0x5e966f){logger[_0x7721('0x2a')](_0x7721('0x5e'),JSON['stringify'](_0x5e966f));});};exports[_0x7721('0x60')]=function(_0x42f6e9,_0xbbc86f,_0x4593e1,_0x53ebb1,_0x275b25,_0xfe9fb8){var _0x322afc,_0x1bea13,_0x3cf3fd,_0x53adb1;_0xfe9fb8[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0xfe9fb8[_0x7721('0x1f')]);_0xfe9fb8['serverUrl']=intUtil['stripTrailingSlash'](_0xfe9fb8[_0x7721('0x57')]);if(_0x275b25&&_0x275b25[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x61'),_0x7721('0x4c'));_0xbbc86f['recordingURL']=util['format'](_0x7721('0x4e'),_0xfe9fb8[_0x7721('0x57')],_0xbbc86f[_0x7721('0x4f')],md5(_0xbbc86f[_0x7721('0x4f')]));}else{_0xbbc86f[_0x7721('0x4d')]='';}return getConnection(_0xfe9fb8)[_0x7721('0x32')](function(_0x34187f){_0x53adb1=_0x34187f;return getUser(_0xfe9fb8,'',_0x53adb1);})['then'](function(_0xdfae41){_0x322afc=_0xdfae41;logger[_0x7721('0x16')](_0x7721('0x51'),_0x322afc['id']);return getEndUser(_0xfe9fb8,_0xbbc86f['calleridname'],_0xbbc86f[_0x7721('0x53')],_0x53adb1);})[_0x7721('0x32')](function(_0xdcd3e0){_0x1bea13=_0xdcd3e0;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x1bea13['id']);return createTicket(_0xfe9fb8,_0x322afc,_0x1bea13,_0x4593e1,_0xbbc86f,_0x4593e1['Fields'],_0x53adb1);})[_0x7721('0x32')](function(_0x2cac50){_0x3cf3fd=_0x2cac50;logger[_0x7721('0x16')](_0x7721('0x62'));logger[_0x7721('0x16')](_0x7721('0x5d'),_0x3cf3fd['id']);})['catch'](function(_0x3855d5){logger[_0x7721('0x2a')](_0x7721('0x61'),JSON['stringify'](_0x3855d5));});};
\ No newline at end of file
+var _0xbdd5=['The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','recordingFormat','none','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','split','user:%s','[OUTBOUND]','unmanaged','monitor_format','lastevent','calleridnum','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','type','string','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','username','HelpDesk','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','info','Getting\x20agent\x20with\x20email','GET','query','sessionName','success','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','error','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','Contacts','Enduser\x20created.','lastname','phone','getEndUser','accessKey','getchallenge','login','token','getConnection','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','Fields'];(function(_0x4863d7,_0x110854){var _0x4f9e5f=function(_0x468e8a){while(--_0x468e8a){_0x4863d7['push'](_0x4863d7['shift']());}};_0x4f9e5f(++_0x110854);}(_0xbdd5,0xdd));var _0x5bdd=function(_0x55a926,_0x3fc921){_0x55a926=_0x55a926-0x0;var _0x5a2c70=_0xbdd5[_0x55a926];return _0x5a2c70;};'use strict';var _=require(_0x5bdd('0x0'));var rp=require(_0x5bdd('0x1'));var BPromise=require(_0x5bdd('0x2'));var md5=require(_0x5bdd('0x3'));var util=require('util');var Redis=require(_0x5bdd('0x4'));var intUtil=require(_0x5bdd('0x5'));var config=require('../../../../config/environment');var logger=require(_0x5bdd('0x6'))(_0x5bdd('0x7'));config[_0x5bdd('0x8')]=_[_0x5bdd('0x9')](config[_0x5bdd('0x8')],{'host':_0x5bdd('0xa'),'port':0x18eb});var io=require(_0x5bdd('0xb'))(new Redis(config[_0x5bdd('0x8')]));function emit(_0xaba6d3,_0x13192f,_0x27625f){io['to'](_0xaba6d3)['emit'](_0x13192f,_0x27625f);}function getCustomFields(_0x301dad,_0x4504eb){var _0x356883={};if(_0x301dad[_0x5bdd('0xc')]>0x0){_[_0x5bdd('0xd')](_0x301dad,function(_0x47e1e0){if(_0x47e1e0[_0x5bdd('0xe')]===_0x5bdd('0xf')&&_0x47e1e0[_0x5bdd('0x10')]){_0x356883[_0x47e1e0[_0x5bdd('0x10')]]=_0x47e1e0[_0x5bdd('0x11')][_0x5bdd('0x12')]();}else if(_0x47e1e0[_0x5bdd('0xe')]==='variable'&&_0x47e1e0[_0x5bdd('0x13')]&&_0x47e1e0[_0x5bdd('0x10')]&&_0x4504eb[_0x47e1e0[_0x5bdd('0x13')]]){_0x356883[_0x47e1e0['idField']]=_0x4504eb[_0x47e1e0['variableName']][_0x5bdd('0x12')]();}else if(_0x47e1e0[_0x5bdd('0xe')]===_0x5bdd('0x14')&&_0x47e1e0[_0x5bdd('0x15')]&&_0x47e1e0[_0x5bdd('0x15')][_0x5bdd('0x16')]&&_0x47e1e0[_0x5bdd('0x10')]&&_0x4504eb[_0x47e1e0[_0x5bdd('0x15')][_0x5bdd('0x16')][_0x5bdd('0x17')]()]){_0x356883[_0x47e1e0[_0x5bdd('0x10')]]=_0x4504eb[_0x47e1e0['Variable'][_0x5bdd('0x16')][_0x5bdd('0x17')]()][_0x5bdd('0x12')]();}});}return _0x356883;}function createTicket(_0x2755d8,_0x1226ae,_0x46aa36,_0x149e96,_0x11bc66,_0x51cc28,_0x14516a){logger['info'](_0x5bdd('0x18'));var _0x40cd5f=_[_0x5bdd('0x19')]({'parent_id':'','assigned_user_id':_0x1226ae['id'],'ticketpriorities':_0x5bdd('0x1a'),'ticketstatus':_0x5bdd('0x1b'),'ticket_title':intUtil['getString'](_0x149e96['Subjects'],_0x11bc66,'\x20'),'description':intUtil[_0x5bdd('0x1c')](_0x149e96[_0x5bdd('0x1d')],_0x11bc66,'\x0a'),'contact_id':_0x46aa36['id']},getCustomFields(_0x51cc28,_0x11bc66));var _0x58f958={'method':_0x5bdd('0x1e'),'uri':util[_0x5bdd('0x1f')](_0x5bdd('0x20'),_0x2755d8[_0x5bdd('0x21')]),'form':{'operation':_0x5bdd('0x22'),'username':_0x2755d8[_0x5bdd('0x23')],'sessionName':_0x14516a['sessionName'],'elementType':_0x5bdd('0x24'),'element':JSON['stringify'](_0x40cd5f)},'json':!![]};return request(_0x58f958)['then'](function(_0x36f685){if(_0x36f685['success']){return BPromise[_0x5bdd('0x25')]({'id':_0x36f685[_0x5bdd('0x26')]['id']});}else{throw new Error(util[_0x5bdd('0x1f')](_0x5bdd('0x27'),JSON['stringify'](_0x36f685['error'])));}})[_0x5bdd('0x28')](function(_0x446a17){var _0x1489d4=_0x446a17[_0x5bdd('0x29')]||0x1f4;logger['error'](_0x5bdd('0x2a'),_0x5bdd('0x2b'),_0x1489d4,JSON[_0x5bdd('0x2c')](_0x446a17));});}function getUser(_0x3166fb,_0x23803f,_0x29c0bf){if(intUtil['validateEmail'](_0x23803f)){logger[_0x5bdd('0x2d')](_0x5bdd('0x2e'),_0x23803f);return request({'method':_0x5bdd('0x2f'),'uri':util[_0x5bdd('0x1f')](_0x5bdd('0x20'),_0x3166fb[_0x5bdd('0x21')]),'qs':{'operation':_0x5bdd('0x30'),'username':_0x3166fb[_0x5bdd('0x23')],'sessionName':_0x29c0bf[_0x5bdd('0x31')],'query':util[_0x5bdd('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x23803f)},'json':!![]})['then'](function(_0x395e15){if(_0x395e15[_0x5bdd('0x32')]&&_0x395e15[_0x5bdd('0x26')]['length']){logger[_0x5bdd('0x2d')]('Agent\x20found!');return BPromise[_0x5bdd('0x25')]({'id':_0x395e15['result'][0x0]['id'],'email':_0x395e15[_0x5bdd('0x26')][0x0][_0x5bdd('0x33')],'name':_0x395e15[_0x5bdd('0x26')][0x0]['first_name']+'\x20'+_0x395e15[_0x5bdd('0x26')][_0x5bdd('0x34')]});}else{logger['info'](_0x5bdd('0x35'));return BPromise[_0x5bdd('0x25')]({'id':_0x29c0bf[_0x5bdd('0x36')],'email':_0x3166fb[_0x5bdd('0x23')],'name':_0x5bdd('0x37')});}})[_0x5bdd('0x28')](function(_0x18aa86){var _0x3bd831=_0x18aa86[_0x5bdd('0x29')]||0x1f4;logger[_0x5bdd('0x38')](_0x5bdd('0x2a'),_0x5bdd('0x39'),_0x3bd831,JSON['stringify'](_0x18aa86));});}else{logger[_0x5bdd('0x2d')](_0x5bdd('0x35'));return BPromise['resolve']({'id':_0x29c0bf['userId'],'email':_0x3166fb[_0x5bdd('0x23')],'name':_0x5bdd('0x37')})[_0x5bdd('0x28')](function(_0x33258c){var _0x8f1ae0=_0x33258c['statusCode']||0x1f4;logger[_0x5bdd('0x38')](_0x5bdd('0x2a'),_0x5bdd('0x39'),_0x8f1ae0,JSON['stringify'](_0x33258c));});}}function getEndUser(_0x227a86,_0xa77324,_0x148961,_0x3d2d2b){logger[_0x5bdd('0x2d')](_0x5bdd('0x3a'),_0x148961);return request({'method':'GET','uri':util[_0x5bdd('0x1f')](_0x5bdd('0x20'),_0x227a86['remoteUri']),'qs':{'operation':_0x5bdd('0x30'),'username':_0x227a86['username'],'sessionName':_0x3d2d2b[_0x5bdd('0x31')],'query':util['format'](_0x5bdd('0x3b'),_0x148961,_0x148961,_0x148961,_0x148961,_0x148961)},'json':!![]})[_0x5bdd('0x3c')](function(_0x5346f1){if(_0x5346f1[_0x5bdd('0x32')]&&_0x5346f1[_0x5bdd('0x26')]['length']){logger['info'](_0x5bdd('0x3d'));return BPromise['resolve']({'id':_0x5346f1[_0x5bdd('0x26')][0x0]['id'],'name':_0x5346f1['result'][0x0][_0x5bdd('0x3e')]+'\x20'+_0x5346f1[_0x5bdd('0x26')][0x0]['lastname'],'phone':_0x148961});}else{logger[_0x5bdd('0x2d')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x5bdd('0x1e'),'uri':util[_0x5bdd('0x1f')](_0x5bdd('0x20'),_0x227a86['remoteUri']),'form':{'operation':_0x5bdd('0x22'),'sessionName':_0x3d2d2b[_0x5bdd('0x31')],'elementType':_0x5bdd('0x3f'),'element':JSON[_0x5bdd('0x2c')]({'lastname':_0xa77324,'phone':_0x148961,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x1c3d3e){logger[_0x5bdd('0x2d')](_0x5bdd('0x40'));return BPromise['resolve']({'id':_0x1c3d3e[_0x5bdd('0x26')]['id'],'name':_0x1c3d3e[_0x5bdd('0x26')][_0x5bdd('0x41')],'phone':_0x1c3d3e[_0x5bdd('0x26')][_0x5bdd('0x42')]});})[_0x5bdd('0x28')](function(_0x49c27a){var _0x25aa16=_0x49c27a[_0x5bdd('0x29')]||0x1f4;logger[_0x5bdd('0x38')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x5bdd('0x43'),_0x25aa16,JSON[_0x5bdd('0x2c')](_0x49c27a));});}});}function getConnection(_0x2cebef){var _0x5574b8=_0x2cebef[_0x5bdd('0x23')];var _0xb92dd4=_0x2cebef[_0x5bdd('0x44')];return request({'method':_0x5bdd('0x2f'),'uri':util[_0x5bdd('0x1f')](_0x5bdd('0x20'),_0x2cebef[_0x5bdd('0x21')]),'qs':{'operation':_0x5bdd('0x45'),'username':_0x5574b8},'json':!![]})[_0x5bdd('0x3c')](function(_0x4139da){if(_0x4139da[_0x5bdd('0x32')]){return request({'method':_0x5bdd('0x1e'),'uri':util['format'](_0x5bdd('0x20'),_0x2cebef[_0x5bdd('0x21')]),'form':{'operation':_0x5bdd('0x46'),'username':_0x5574b8,'accessKey':md5(_0x4139da['result'][_0x5bdd('0x47')]+_0xb92dd4)},'json':!![]});}})[_0x5bdd('0x3c')](function(_0x5972d4){if(_0x5972d4[_0x5bdd('0x32')]){return BPromise['resolve'](_0x5972d4[_0x5bdd('0x26')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x2cebef['id']));}})['catch'](function(_0x1a36fb){var _0x302d51=_0x1a36fb['statusCode']||0x1f4;logger[_0x5bdd('0x38')](_0x5bdd('0x2a'),_0x5bdd('0x48'),_0x302d51,JSON['stringify'](_0x1a36fb));});}function request(_0x157f08){logger['info'](_0x5bdd('0x49'),JSON[_0x5bdd('0x2c')](_0x157f08));return rp(_0x157f08);}exports[_0x5bdd('0x4a')]=function(_0x474646,_0x15b0f9,_0x2282bb,_0x7a6622,_0x56f239,_0x5ed0d8){var _0x31e61d,_0x2115c8,_0xc431cf,_0xdf4f7e;_0x5ed0d8['remoteUri']=intUtil[_0x5bdd('0x4b')](_0x5ed0d8[_0x5bdd('0x21')]);if(_0x56f239&&_0x56f239['monitor_format']){logger[_0x5bdd('0x2d')]('[QUEUE]',_0x5bdd('0x4c'));_0x15b0f9['recordingURL']=util[_0x5bdd('0x1f')](_0x5bdd('0x4d'),_0x5ed0d8[_0x5bdd('0x4e')],_0x15b0f9[_0x5bdd('0x4f')],md5(_0x15b0f9[_0x5bdd('0x4f')]));}else{_0x15b0f9[_0x5bdd('0x50')]='';}return getConnection(_0x5ed0d8)[_0x5bdd('0x3c')](function(_0x5e31c7){_0xdf4f7e=_0x5e31c7;return getUser(_0x5ed0d8,_0x7a6622[_0x5bdd('0x51')],_0xdf4f7e);})['then'](function(_0x35ebd7){_0x31e61d=_0x35ebd7;logger[_0x5bdd('0x2d')](_0x5bdd('0x52'),_0x31e61d['id']);return getEndUser(_0x5ed0d8,_0x15b0f9[_0x5bdd('0x53')],_0x15b0f9['calleridnum'],_0xdf4f7e);})[_0x5bdd('0x3c')](function(_0x4e5b02){_0x2115c8=_0x4e5b02;logger[_0x5bdd('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x2115c8['id']);return createTicket(_0x5ed0d8,_0x31e61d,_0x2115c8,_0x2282bb,_0x15b0f9,_0x2282bb[_0x5bdd('0x54')],_0xdf4f7e);})[_0x5bdd('0x3c')](function(_0x35a45a){_0xc431cf=_0x35a45a;logger[_0x5bdd('0x2d')]('Ticket\x20created!');logger[_0x5bdd('0x2d')](_0x5bdd('0x55'),_0xc431cf['id']);var _0x2458b9=util[_0x5bdd('0x1f')](_0x5bdd('0x56'),_0x5ed0d8[_0x5bdd('0x21')],_['split'](_0xc431cf['id'],'x')[0x1]);logger[_0x5bdd('0x2d')]('[QUEUE]',_0x5bdd('0x57'));emit(util[_0x5bdd('0x1f')]('user:%s',_0x7a6622[_0x5bdd('0x16')]),_0x5bdd('0x58'),{'uri':_0x2458b9});})['catch'](function(_0x61b999){logger[_0x5bdd('0x38')]('[QUEUE]',JSON[_0x5bdd('0x2c')](_0x61b999));});};exports['outbound']=function(_0x65b18f,_0x1846e5,_0x18a9fb,_0x44d2b0,_0x2652bc,_0x585c18,_0x535666){var _0x4261da,_0x3d414d,_0x556de8,_0x1f48d7;_0x585c18['remoteUri']=intUtil[_0x5bdd('0x4b')](_0x585c18[_0x5bdd('0x21')]);_0x585c18[_0x5bdd('0x4e')]=intUtil[_0x5bdd('0x4b')](_0x585c18['serverUrl']);if(_0x535666&&_0x535666[_0x5bdd('0x59')]&&_0x535666[_0x5bdd('0x59')]!==_0x5bdd('0x5a')){logger[_0x5bdd('0x2d')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1846e5['recordingURL']=util[_0x5bdd('0x1f')](_0x5bdd('0x4d'),_0x585c18[_0x5bdd('0x4e')],_0x1846e5[_0x5bdd('0x4f')],md5(_0x1846e5[_0x5bdd('0x4f')]));}return getConnection(_0x585c18)[_0x5bdd('0x3c')](function(_0x5367d2){_0x1f48d7=_0x5367d2;return getUser(_0x585c18,_0x44d2b0[_0x5bdd('0x51')],_0x1f48d7);})[_0x5bdd('0x3c')](function(_0xff72fa){_0x4261da=_0xff72fa;logger[_0x5bdd('0x2d')](_0x5bdd('0x52'),_0x4261da['id']);return getEndUser(_0x585c18,_0x1846e5[_0x5bdd('0x5b')],_0x1846e5[_0x5bdd('0x5c')],_0x1f48d7);})['then'](function(_0x4bc63e){_0x3d414d=_0x4bc63e;logger[_0x5bdd('0x2d')](_0x5bdd('0x5d'),_0x3d414d['id']);return createTicket(_0x585c18,_0x4261da,_0x3d414d,_0x18a9fb,_0x1846e5,_0x18a9fb[_0x5bdd('0x54')],_0x1f48d7);})[_0x5bdd('0x3c')](function(_0x174723){_0x556de8=_0x174723;logger[_0x5bdd('0x2d')](_0x5bdd('0x5e'));logger[_0x5bdd('0x2d')]('The\x20Ticket\x20ID\x20is:',_0x556de8['id']);var _0x1c00e0=util[_0x5bdd('0x1f')](_0x5bdd('0x56'),_0x585c18[_0x5bdd('0x21')],_[_0x5bdd('0x5f')](_0x556de8['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0x5bdd('0x57'));emit(util[_0x5bdd('0x1f')](_0x5bdd('0x60'),_0x44d2b0[_0x5bdd('0x16')]),_0x5bdd('0x58'),{'uri':_0x1c00e0});})[_0x5bdd('0x28')](function(_0x285ab3){logger[_0x5bdd('0x38')](_0x5bdd('0x61'),JSON['stringify'](_0x285ab3));});};exports[_0x5bdd('0x62')]=function(_0x204d7e,_0x3b81c2,_0xc73d6c,_0x48f6ca,_0xd4b554,_0x14dc8f){var _0x3a9ff7,_0x371611,_0x180481,_0x426428;_0x14dc8f[_0x5bdd('0x21')]=intUtil[_0x5bdd('0x4b')](_0x14dc8f[_0x5bdd('0x21')]);_0x14dc8f['serverUrl']=intUtil['stripTrailingSlash'](_0x14dc8f[_0x5bdd('0x4e')]);if(_0xd4b554&&_0xd4b554[_0x5bdd('0x63')]){logger[_0x5bdd('0x2d')]('['+_0x3b81c2[_0x5bdd('0x64')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3b81c2['recordingURL']=util[_0x5bdd('0x1f')](_0x5bdd('0x4d'),_0x14dc8f[_0x5bdd('0x4e')],_0x3b81c2[_0x5bdd('0x4f')],md5(_0x3b81c2['uniqueid']));}else{_0x3b81c2[_0x5bdd('0x50')]='';}return getConnection(_0x14dc8f)[_0x5bdd('0x3c')](function(_0xc68553){_0x426428=_0xc68553;return getUser(_0x14dc8f,'',_0x426428);})[_0x5bdd('0x3c')](function(_0xdbdaa3){_0x3a9ff7=_0xdbdaa3;logger['info'](_0x5bdd('0x52'),_0x3a9ff7['id']);return getEndUser(_0x14dc8f,_0x3b81c2['calleridname'],_0x3b81c2[_0x5bdd('0x65')],_0x426428);})[_0x5bdd('0x3c')](function(_0x4aa502){_0x371611=_0x4aa502;logger['info'](_0x5bdd('0x5d'),_0x371611['id']);return createTicket(_0x14dc8f,_0x3a9ff7,_0x371611,_0xc73d6c,_0x3b81c2,_0xc73d6c[_0x5bdd('0x54')],_0x426428);})['then'](function(_0x4b5963){_0x180481=_0x4b5963;logger[_0x5bdd('0x2d')](_0x5bdd('0x5e'));logger['info'](_0x5bdd('0x55'),_0x180481['id']);})[_0x5bdd('0x28')](function(_0x3b7eb2){logger[_0x5bdd('0x38')]('['+_0x3b81c2[_0x5bdd('0x64')]['toUpperCase']()+']',JSON['stringify'](_0x3b7eb2));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff