// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x694b=['token','Account\x20%d\x20is\x20not\x20valid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Open','getString','Subjects','Descriptions','format','create','username','sessionName','stringify','then','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','Agent\x20found!','resolve','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login'];(function(_0x4fdd28,_0xa33304){var _0x117f46=function(_0x956254){while(--_0x956254){_0x4fdd28['push'](_0x4fdd28['shift']());}};_0x117f46(++_0xa33304);}(_0x694b,0x1af));var _0xb694=function(_0xc7fdbd,_0x1108b0){_0xc7fdbd=_0xc7fdbd-0x0;var _0x2bcd6d=_0x694b[_0xc7fdbd];return _0x2bcd6d;};'use strict';var _=require(_0xb694('0x0'));var rp=require(_0xb694('0x1'));var BPromise=require('bluebird');var md5=require(_0xb694('0x2'));var util=require('util');var Redis=require(_0xb694('0x3'));var intUtil=require(_0xb694('0x4'));var config=require(_0xb694('0x5'));var logger=require(_0xb694('0x6'))(_0xb694('0x7'));config['redis']=_[_0xb694('0x8')](config[_0xb694('0x9')],{'host':_0xb694('0xa'),'port':0x18eb});var io=require(_0xb694('0xb'))(new Redis(config[_0xb694('0x9')]));function emit(_0xd46056,_0x32f429,_0x3e370d){io['to'](_0xd46056)[_0xb694('0xc')](_0x32f429,_0x3e370d);}function getCustomFields(_0x5e7a0f,_0x32efc9){var _0x3938d1={};if(_0x5e7a0f[_0xb694('0xd')]>0x0){_[_0xb694('0xe')](_0x5e7a0f,function(_0x4d25f6){if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x10')&&_0x4d25f6[_0xb694('0x11')]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x4d25f6[_0xb694('0x12')][_0xb694('0x13')]();}else if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x14')&&_0x4d25f6['variableName']&&_0x4d25f6[_0xb694('0x11')]&&_0x32efc9[_0x4d25f6[_0xb694('0x15')]]){_0x3938d1[_0x4d25f6['idField']]=_0x32efc9[_0x4d25f6[_0xb694('0x15')]]['toString']();}else if(_0x4d25f6['type']===_0xb694('0x16')&&_0x4d25f6[_0xb694('0x17')]&&_0x4d25f6['Variable'][_0xb694('0x18')]&&_0x4d25f6['idField']&&_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')][_0xb694('0x19')]()]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')]['toLowerCase']()]['toString']();}});}return _0x3938d1;}function createTicket(_0xdcd271,_0x421a02,_0x3e3d8d,_0x116c1a,_0x18bfee,_0x148ef8,_0x5756de){logger[_0xb694('0x1a')]('Creating\x20new\x20ticket...');var _0x49210a=_['merge']({'parent_id':'','assigned_user_id':_0x421a02['id'],'ticketpriorities':'Normal','ticketstatus':_0xb694('0x1b'),'ticket_title':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1d')],_0x18bfee,'\x20'),'description':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1e')],_0x18bfee,'\x0a'),'contact_id':_0x3e3d8d['id']},getCustomFields(_0x148ef8,_0x18bfee));var _0x148f16={'method':'POST','uri':util[_0xb694('0x1f')]('%s/webservice.php',_0xdcd271['remoteUri']),'form':{'operation':_0xb694('0x20'),'username':_0xdcd271[_0xb694('0x21')],'sessionName':_0x5756de[_0xb694('0x22')],'elementType':'HelpDesk','element':JSON[_0xb694('0x23')](_0x49210a)},'json':!![]};return request(_0x148f16)[_0xb694('0x24')](function(_0x27a9f8){if(_0x27a9f8['success']){return BPromise['resolve']({'id':_0x27a9f8['result']['id']});}else{throw new Error(util[_0xb694('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0xb694('0x23')](_0x27a9f8[_0xb694('0x25')])));}})[_0xb694('0x26')](function(_0x3a54d0){var _0x3c37a1=_0x3a54d0[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'createTicket',_0x3c37a1,JSON[_0xb694('0x23')](_0x3a54d0));});}function getUser(_0x461cb6,_0x419e52,_0x738393){if(intUtil[_0xb694('0x29')](_0x419e52)){logger[_0xb694('0x1a')](_0xb694('0x2a'),_0x419e52);return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x461cb6[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x461cb6[_0xb694('0x21')],'sessionName':_0x738393[_0xb694('0x22')],'query':util[_0xb694('0x1f')](_0xb694('0x2f'),_0x419e52)},'json':!![]})[_0xb694('0x24')](function(_0x217689){if(_0x217689[_0xb694('0x30')]&&_0x217689[_0xb694('0x31')][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x32'));return BPromise[_0xb694('0x33')]({'id':_0x217689['result'][0x0]['id'],'email':_0x217689[_0xb694('0x31')][0x0]['email1'],'name':_0x217689['result'][0x0][_0xb694('0x34')]+'\x20'+_0x217689[_0xb694('0x31')][_0xb694('0x35')]});}else{logger[_0xb694('0x1a')](_0xb694('0x36'));return BPromise['resolve']({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')});}})[_0xb694('0x26')](function(_0x742a7e){var _0x52a81a=_0x742a7e[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0x52a81a,JSON['stringify'](_0x742a7e));});}else{logger['info'](_0xb694('0x36'));return BPromise[_0xb694('0x33')]({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')})[_0xb694('0x26')](function(_0x58532d){var _0xb5b39=_0x58532d[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0xb5b39,JSON[_0xb694('0x23')](_0x58532d));});}}function getEndUser(_0x20becb,_0x4b2200,_0x3ae8f8,_0x353517){logger[_0xb694('0x1a')]('Searching\x20end\x20user\x20with\x20phone',_0x3ae8f8);return request({'method':_0xb694('0x2b'),'uri':util['format'](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x20becb[_0xb694('0x21')],'sessionName':_0x353517['sessionName'],'query':util[_0xb694('0x1f')](_0xb694('0x3a'),_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8)},'json':!![]})[_0xb694('0x24')](function(_0xea34ca){if(_0xea34ca[_0xb694('0x30')]&&_0xea34ca['result'][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x3b'));return BPromise[_0xb694('0x33')]({'id':_0xea34ca['result'][0x0]['id'],'name':_0xea34ca[_0xb694('0x31')][0x0]['firstname']+'\x20'+_0xea34ca[_0xb694('0x31')][0x0][_0xb694('0x3c')],'phone':_0x3ae8f8});}else{logger[_0xb694('0x1a')](_0xb694('0x3d'));return request({'method':_0xb694('0x3e'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x20'),'sessionName':_0x353517[_0xb694('0x22')],'elementType':_0xb694('0x3f'),'element':JSON[_0xb694('0x23')]({'lastname':_0x4b2200,'phone':_0x3ae8f8,'assigned_user_id':'\x20'})},'json':!![]})[_0xb694('0x24')](function(_0x15504b){logger[_0xb694('0x1a')](_0xb694('0x40'));return BPromise['resolve']({'id':_0x15504b['result']['id'],'name':_0x15504b['result'][_0xb694('0x3c')],'phone':_0x15504b[_0xb694('0x31')]['phone']});})[_0xb694('0x26')](function(_0x3a1787){var _0x590fce=_0x3a1787[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x41'),_0x590fce,JSON[_0xb694('0x23')](_0x3a1787));});}});}function getConnection(_0x44f017){var _0x47b2ad=_0x44f017[_0xb694('0x21')];var _0x1f93db=_0x44f017[_0xb694('0x42')];return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')]('%s/webservice.php',_0x44f017[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x43'),'username':_0x47b2ad},'json':!![]})[_0xb694('0x24')](function(_0x27f903){if(_0x27f903[_0xb694('0x30')]){return request({'method':_0xb694('0x3e'),'uri':util['format'](_0xb694('0x2c'),_0x44f017[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x44'),'username':_0x47b2ad,'accessKey':md5(_0x27f903['result'][_0xb694('0x45')]+_0x1f93db)},'json':!![]});}})['then'](function(_0x46e2a4){if(_0x46e2a4['success']){return BPromise[_0xb694('0x33')](_0x46e2a4['result']);}else{throw new Error(util['format'](_0xb694('0x46'),_0x44f017['id']));}})[_0xb694('0x26')](function(_0x387fe4){var _0x7bb35f=_0x387fe4[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'getConnection',_0x7bb35f,JSON[_0xb694('0x23')](_0x387fe4));});}function request(_0x1a9d58){logger[_0xb694('0x1a')]('[HTTP]',JSON[_0xb694('0x23')](_0x1a9d58));return rp(_0x1a9d58);}exports['queue']=function(_0x5bcd84,_0x4b6526,_0x43cab0,_0x231862,_0x2c1c07,_0x5e764d){var _0x586421,_0x541365,_0xceed9a,_0x1a5103;_0x5e764d[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x5e764d[_0xb694('0x2d')]);if(_0x2c1c07&&_0x2c1c07[_0xb694('0x47')]){logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x49'));_0x4b6526[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x5e764d[_0xb694('0x4c')],_0x4b6526['uniqueid'],md5(_0x4b6526['uniqueid']));}else{_0x4b6526['recordingURL']='';}return getConnection(_0x5e764d)[_0xb694('0x24')](function(_0x26d9e4){_0x1a5103=_0x26d9e4;return getUser(_0x5e764d,_0x231862[_0xb694('0x4d')],_0x1a5103);})[_0xb694('0x24')](function(_0x503850){_0x586421=_0x503850;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x586421['id']);return getEndUser(_0x5e764d,_0x4b6526[_0xb694('0x4f')],_0x4b6526[_0xb694('0x50')],_0x1a5103);})[_0xb694('0x24')](function(_0x304330){_0x541365=_0x304330;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x541365['id']);return createTicket(_0x5e764d,_0x586421,_0x541365,_0x43cab0,_0x4b6526,_0x43cab0[_0xb694('0x52')],_0x1a5103);})['then'](function(_0x2d0ccb){_0xceed9a=_0x2d0ccb;logger[_0xb694('0x1a')](_0xb694('0x53'));logger['info'](_0xb694('0x54'),_0xceed9a['id']);var _0x41a926=util[_0xb694('0x1f')](_0xb694('0x55'),_0x5e764d[_0xb694('0x2d')],_[_0xb694('0x56')](_0xceed9a['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x57'));emit(util[_0xb694('0x1f')](_0xb694('0x58'),_0x231862[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0x41a926});})[_0xb694('0x26')](function(_0x4c897e){logger['error']('[QUEUE]',JSON[_0xb694('0x23')](_0x4c897e));});};exports[_0xb694('0x5a')]=function(_0x992cd1,_0x3cb33e,_0x3348fa,_0x5e9678,_0x4cece7,_0xb25f5a,_0x13bf08){var _0x2e3c45,_0x25c1c3,_0x15b64e,_0x375e8b;_0xb25f5a['remoteUri']=intUtil['stripTrailingSlash'](_0xb25f5a[_0xb694('0x2d')]);_0xb25f5a['serverUrl']=intUtil[_0xb694('0x5b')](_0xb25f5a['serverUrl']);if(_0x13bf08&&_0x13bf08[_0xb694('0x5c')]&&_0x13bf08[_0xb694('0x5c')]!=='none'){logger['info'](_0xb694('0x5d'),_0xb694('0x49'));_0x3cb33e[_0xb694('0x4a')]=util['format'](_0xb694('0x4b'),_0xb25f5a[_0xb694('0x4c')],_0x3cb33e[_0xb694('0x5e')],md5(_0x3cb33e[_0xb694('0x5e')]));}return getConnection(_0xb25f5a)[_0xb694('0x24')](function(_0x851f02){_0x375e8b=_0x851f02;return getUser(_0xb25f5a,_0x5e9678['email'],_0x375e8b);})[_0xb694('0x24')](function(_0x446c19){_0x2e3c45=_0x446c19;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x2e3c45['id']);return getEndUser(_0xb25f5a,_0x3cb33e[_0xb694('0x5f')],_0x3cb33e[_0xb694('0x60')],_0x375e8b);})[_0xb694('0x24')](function(_0x3e7cb0){_0x25c1c3=_0x3e7cb0;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x25c1c3['id']);return createTicket(_0xb25f5a,_0x2e3c45,_0x25c1c3,_0x3348fa,_0x3cb33e,_0x3348fa['Fields'],_0x375e8b);})[_0xb694('0x24')](function(_0x2bd9d5){_0x15b64e=_0x2bd9d5;logger[_0xb694('0x1a')](_0xb694('0x53'));logger[_0xb694('0x1a')](_0xb694('0x54'),_0x15b64e['id']);var _0xa43597=util[_0xb694('0x1f')](_0xb694('0x55'),_0xb25f5a[_0xb694('0x2d')],_[_0xb694('0x56')](_0x15b64e['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x5d'),_0xb694('0x57'));emit(util['format'](_0xb694('0x58'),_0x5e9678[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0xa43597});})['catch'](function(_0x4506ef){logger[_0xb694('0x25')]('[OUTBOUND]',JSON[_0xb694('0x23')](_0x4506ef));});};exports[_0xb694('0x61')]=function(_0x16b39b,_0x28f612,_0x4c4731,_0xbba879,_0x4a4bcb,_0x55297a){var _0xad5381,_0x56e733,_0x410f6c,_0x5ebe46;_0x55297a[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x55297a[_0xb694('0x2d')]);_0x55297a['serverUrl']=intUtil[_0xb694('0x5b')](_0x55297a[_0xb694('0x4c')]);if(_0x4a4bcb&&_0x4a4bcb['monitor_format']){logger[_0xb694('0x1a')]('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',_0xb694('0x49'));_0x28f612[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x55297a['serverUrl'],_0x28f612[_0xb694('0x5e')],md5(_0x28f612['uniqueid']));}else{_0x28f612[_0xb694('0x4a')]='';}return getConnection(_0x55297a)[_0xb694('0x24')](function(_0x359e98){_0x5ebe46=_0x359e98;return getUser(_0x55297a,'',_0x5ebe46);})[_0xb694('0x24')](function(_0xcf5c8e){_0xad5381=_0xcf5c8e;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0xad5381['id']);return getEndUser(_0x55297a,_0x28f612[_0xb694('0x4f')],_0x28f612[_0xb694('0x50')],_0x5ebe46);})['then'](function(_0x91d253){_0x56e733=_0x91d253;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x56e733['id']);return createTicket(_0x55297a,_0xad5381,_0x56e733,_0x4c4731,_0x28f612,_0x4c4731[_0xb694('0x52')],_0x5ebe46);})[_0xb694('0x24')](function(_0x2dc61f){_0x410f6c=_0x2dc61f;logger['info']('Ticket\x20created!');logger[_0xb694('0x1a')](_0xb694('0x54'),_0x410f6c['id']);})[_0xb694('0x26')](function(_0x1436bf){logger['error']('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',JSON['stringify'](_0x1436bf));});};
\ No newline at end of file
+var _0x2d50=['Normal','Open','getString','Subjects','Descriptions','POST','%s/webservice.php','remoteUri','username','sessionName','HelpDesk','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','format','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','admin','statusCode','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','[QUEUE]','user:%s','trigger:browser:url','recordingFormat','none','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','socket.io-emitter','redis','emit','length','forEach','string','idField','content','toString','type','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge'];(function(_0x3afe18,_0x26922c){var _0x19ed1f=function(_0x1c0660){while(--_0x1c0660){_0x3afe18['push'](_0x3afe18['shift']());}};_0x19ed1f(++_0x26922c);}(_0x2d50,0x1db));var _0x02d5=function(_0x3380cb,_0x296719){_0x3380cb=_0x3380cb-0x0;var _0x2f6303=_0x2d50[_0x3380cb];return _0x2f6303;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x02d5('0x0'));var md5=require(_0x02d5('0x1'));var util=require(_0x02d5('0x2'));var Redis=require('ioredis');var intUtil=require(_0x02d5('0x3'));var config=require(_0x02d5('0x4'));var logger=require(_0x02d5('0x5'))(_0x02d5('0x6'));config['redis']=_[_0x02d5('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x02d5('0x8'))(new Redis(config[_0x02d5('0x9')]));function emit(_0x4a3982,_0x161f26,_0x43cd36){io['to'](_0x4a3982)[_0x02d5('0xa')](_0x161f26,_0x43cd36);}function getCustomFields(_0x6760f3,_0x4f2ce1){var _0x4ba3d8={};if(_0x6760f3[_0x02d5('0xb')]>0x0){_[_0x02d5('0xc')](_0x6760f3,function(_0x17ac51){if(_0x17ac51['type']===_0x02d5('0xd')&&_0x17ac51['idField']){_0x4ba3d8[_0x17ac51[_0x02d5('0xe')]]=_0x17ac51[_0x02d5('0xf')][_0x02d5('0x10')]();}else if(_0x17ac51[_0x02d5('0x11')]==='variable'&&_0x17ac51[_0x02d5('0x12')]&&_0x17ac51[_0x02d5('0xe')]&&_0x4f2ce1[_0x17ac51[_0x02d5('0x12')]]){_0x4ba3d8[_0x17ac51[_0x02d5('0xe')]]=_0x4f2ce1[_0x17ac51[_0x02d5('0x12')]]['toString']();}else if(_0x17ac51[_0x02d5('0x11')]==='customVariable'&&_0x17ac51[_0x02d5('0x13')]&&_0x17ac51[_0x02d5('0x13')][_0x02d5('0x14')]&&_0x17ac51[_0x02d5('0xe')]&&_0x4f2ce1[_0x17ac51[_0x02d5('0x13')]['name'][_0x02d5('0x15')]()]){_0x4ba3d8[_0x17ac51[_0x02d5('0xe')]]=_0x4f2ce1[_0x17ac51[_0x02d5('0x13')][_0x02d5('0x14')][_0x02d5('0x15')]()]['toString']();}});}return _0x4ba3d8;}function createTicket(_0x3d2f21,_0x5332a7,_0x3ae1f7,_0x18075d,_0x496a0f,_0x331140,_0x2b9a67){logger[_0x02d5('0x16')](_0x02d5('0x17'));var _0x275dfa=_[_0x02d5('0x18')]({'parent_id':'','assigned_user_id':_0x5332a7['id'],'ticketpriorities':_0x02d5('0x19'),'ticketstatus':_0x02d5('0x1a'),'ticket_title':intUtil[_0x02d5('0x1b')](_0x18075d[_0x02d5('0x1c')],_0x496a0f,'\x20'),'description':intUtil[_0x02d5('0x1b')](_0x18075d[_0x02d5('0x1d')],_0x496a0f,'\x0a'),'contact_id':_0x3ae1f7['id']},getCustomFields(_0x331140,_0x496a0f));var _0x9cf5c7={'method':_0x02d5('0x1e'),'uri':util['format'](_0x02d5('0x1f'),_0x3d2f21[_0x02d5('0x20')]),'form':{'operation':'create','username':_0x3d2f21[_0x02d5('0x21')],'sessionName':_0x2b9a67[_0x02d5('0x22')],'elementType':_0x02d5('0x23'),'element':JSON['stringify'](_0x275dfa)},'json':!![]};return request(_0x9cf5c7)[_0x02d5('0x24')](function(_0x4011c7){if(_0x4011c7[_0x02d5('0x25')]){return BPromise['resolve']({'id':_0x4011c7['result']['id']});}else{throw new Error(util['format'](_0x02d5('0x26'),JSON[_0x02d5('0x27')](_0x4011c7['error'])));}})[_0x02d5('0x28')](function(_0x37f02c){var _0x13c528=_0x37f02c['statusCode']||0x1f4;logger[_0x02d5('0x29')](_0x02d5('0x2a'),_0x02d5('0x2b'),_0x13c528,JSON[_0x02d5('0x27')](_0x37f02c));});}function getUser(_0x5dae50,_0x1adafc,_0x2c7251){if(intUtil[_0x02d5('0x2c')](_0x1adafc)){logger[_0x02d5('0x16')](_0x02d5('0x2d'),_0x1adafc);return request({'method':_0x02d5('0x2e'),'uri':util[_0x02d5('0x2f')](_0x02d5('0x1f'),_0x5dae50[_0x02d5('0x20')]),'qs':{'operation':_0x02d5('0x30'),'username':_0x5dae50[_0x02d5('0x21')],'sessionName':_0x2c7251[_0x02d5('0x22')],'query':util[_0x02d5('0x2f')](_0x02d5('0x31'),_0x1adafc)},'json':!![]})[_0x02d5('0x24')](function(_0x5134a4){if(_0x5134a4[_0x02d5('0x25')]&&_0x5134a4[_0x02d5('0x32')][_0x02d5('0xb')]){logger[_0x02d5('0x16')](_0x02d5('0x33'));return BPromise['resolve']({'id':_0x5134a4[_0x02d5('0x32')][0x0]['id'],'email':_0x5134a4['result'][0x0][_0x02d5('0x34')],'name':_0x5134a4[_0x02d5('0x32')][0x0][_0x02d5('0x35')]+'\x20'+_0x5134a4[_0x02d5('0x32')]['last_name']});}else{logger[_0x02d5('0x16')](_0x02d5('0x36'));return BPromise[_0x02d5('0x37')]({'id':_0x2c7251[_0x02d5('0x38')],'email':_0x5dae50[_0x02d5('0x21')],'name':_0x02d5('0x39')});}})[_0x02d5('0x28')](function(_0x2ed4e9){var _0x455751=_0x2ed4e9[_0x02d5('0x3a')]||0x1f4;logger['error'](_0x02d5('0x2a'),'getUser',_0x455751,JSON[_0x02d5('0x27')](_0x2ed4e9));});}else{logger[_0x02d5('0x16')](_0x02d5('0x36'));return BPromise[_0x02d5('0x37')]({'id':_0x2c7251['userId'],'email':_0x5dae50[_0x02d5('0x21')],'name':_0x02d5('0x39')})[_0x02d5('0x28')](function(_0x26e38f){var _0xac7b94=_0x26e38f[_0x02d5('0x3a')]||0x1f4;logger[_0x02d5('0x29')](_0x02d5('0x2a'),'getUser',_0xac7b94,JSON['stringify'](_0x26e38f));});}}function getEndUser(_0x473a72,_0x9140fe,_0x3d2a06,_0x46aa03){logger[_0x02d5('0x16')]('Searching\x20end\x20user\x20with\x20phone',_0x3d2a06);return request({'method':_0x02d5('0x2e'),'uri':util[_0x02d5('0x2f')](_0x02d5('0x1f'),_0x473a72[_0x02d5('0x20')]),'qs':{'operation':_0x02d5('0x30'),'username':_0x473a72[_0x02d5('0x21')],'sessionName':_0x46aa03[_0x02d5('0x22')],'query':util[_0x02d5('0x2f')](_0x02d5('0x3b'),_0x3d2a06,_0x3d2a06,_0x3d2a06,_0x3d2a06,_0x3d2a06)},'json':!![]})[_0x02d5('0x24')](function(_0x3e15c0){if(_0x3e15c0[_0x02d5('0x25')]&&_0x3e15c0[_0x02d5('0x32')]['length']){logger['info']('Enduser\x20found!');return BPromise[_0x02d5('0x37')]({'id':_0x3e15c0[_0x02d5('0x32')][0x0]['id'],'name':_0x3e15c0[_0x02d5('0x32')][0x0][_0x02d5('0x3c')]+'\x20'+_0x3e15c0[_0x02d5('0x32')][0x0][_0x02d5('0x3d')],'phone':_0x3d2a06});}else{logger[_0x02d5('0x16')](_0x02d5('0x3e'));return request({'method':_0x02d5('0x1e'),'uri':util[_0x02d5('0x2f')](_0x02d5('0x1f'),_0x473a72[_0x02d5('0x20')]),'form':{'operation':_0x02d5('0x3f'),'sessionName':_0x46aa03[_0x02d5('0x22')],'elementType':_0x02d5('0x40'),'element':JSON['stringify']({'lastname':_0x9140fe,'phone':_0x3d2a06,'assigned_user_id':'\x20'})},'json':!![]})[_0x02d5('0x24')](function(_0xe8ba4b){logger[_0x02d5('0x16')](_0x02d5('0x41'));return BPromise[_0x02d5('0x37')]({'id':_0xe8ba4b[_0x02d5('0x32')]['id'],'name':_0xe8ba4b[_0x02d5('0x32')][_0x02d5('0x3d')],'phone':_0xe8ba4b[_0x02d5('0x32')]['phone']});})[_0x02d5('0x28')](function(_0x30ba00){var _0x5cd5a5=_0x30ba00[_0x02d5('0x3a')]||0x1f4;logger['error'](_0x02d5('0x2a'),_0x02d5('0x42'),_0x5cd5a5,JSON[_0x02d5('0x27')](_0x30ba00));});}});}function getConnection(_0x4f2b3e){var _0x1a9d04=_0x4f2b3e[_0x02d5('0x21')];var _0x2b9d49=_0x4f2b3e['accessKey'];return request({'method':_0x02d5('0x2e'),'uri':util[_0x02d5('0x2f')](_0x02d5('0x1f'),_0x4f2b3e[_0x02d5('0x20')]),'qs':{'operation':_0x02d5('0x43'),'username':_0x1a9d04},'json':!![]})[_0x02d5('0x24')](function(_0x225d77){if(_0x225d77[_0x02d5('0x25')]){return request({'method':_0x02d5('0x1e'),'uri':util[_0x02d5('0x2f')]('%s/webservice.php',_0x4f2b3e[_0x02d5('0x20')]),'form':{'operation':'login','username':_0x1a9d04,'accessKey':md5(_0x225d77[_0x02d5('0x32')]['token']+_0x2b9d49)},'json':!![]});}})['then'](function(_0x119640){if(_0x119640[_0x02d5('0x25')]){return BPromise[_0x02d5('0x37')](_0x119640[_0x02d5('0x32')]);}else{throw new Error(util[_0x02d5('0x2f')](_0x02d5('0x44'),_0x4f2b3e['id']));}})['catch'](function(_0xf0b8e3){var _0x2f1106=_0xf0b8e3[_0x02d5('0x3a')]||0x1f4;logger['error'](_0x02d5('0x2a'),'getConnection',_0x2f1106,JSON[_0x02d5('0x27')](_0xf0b8e3));});}function request(_0x412613){logger['info'](_0x02d5('0x45'),JSON['stringify'](_0x412613));return rp(_0x412613);}exports[_0x02d5('0x46')]=function(_0x5a26eb,_0x37a5da,_0x20a65b,_0x11b0dd,_0x5c01ae,_0xcbb909){var _0x2b8a2d,_0x365728,_0x3eda85,_0x5622f6;_0xcbb909['remoteUri']=intUtil[_0x02d5('0x47')](_0xcbb909['remoteUri']);if(_0x5c01ae&&_0x5c01ae[_0x02d5('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x37a5da[_0x02d5('0x49')]=util['format'](_0x02d5('0x4a'),_0xcbb909[_0x02d5('0x4b')],_0x37a5da[_0x02d5('0x4c')],md5(_0x37a5da[_0x02d5('0x4c')]));}else{_0x37a5da[_0x02d5('0x49')]='';}return getConnection(_0xcbb909)[_0x02d5('0x24')](function(_0x156044){_0x5622f6=_0x156044;return getUser(_0xcbb909,_0x11b0dd[_0x02d5('0x4d')],_0x5622f6);})[_0x02d5('0x24')](function(_0x53dd41){_0x2b8a2d=_0x53dd41;logger[_0x02d5('0x16')]('The\x20User\x20ID\x20is:',_0x2b8a2d['id']);return getEndUser(_0xcbb909,_0x37a5da[_0x02d5('0x4e')],_0x37a5da[_0x02d5('0x4f')],_0x5622f6);})['then'](function(_0x4fa04f){_0x365728=_0x4fa04f;logger[_0x02d5('0x16')](_0x02d5('0x50'),_0x365728['id']);return createTicket(_0xcbb909,_0x2b8a2d,_0x365728,_0x20a65b,_0x37a5da,_0x20a65b[_0x02d5('0x51')],_0x5622f6);})[_0x02d5('0x24')](function(_0x25b907){_0x3eda85=_0x25b907;logger[_0x02d5('0x16')](_0x02d5('0x52'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3eda85['id']);var _0x34cba6=util[_0x02d5('0x2f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0xcbb909[_0x02d5('0x20')],_['split'](_0x3eda85['id'],'x')[0x1]);logger['info'](_0x02d5('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x02d5('0x54'),_0x11b0dd[_0x02d5('0x14')]),_0x02d5('0x55'),{'uri':_0x34cba6});})[_0x02d5('0x28')](function(_0x3121b7){logger[_0x02d5('0x29')](_0x02d5('0x53'),JSON['stringify'](_0x3121b7));});};exports['outbound']=function(_0x5da013,_0x3477b2,_0x3e2d00,_0x59c6f6,_0x576661,_0x3b5488,_0x41ad86){var _0x2a492f,_0x5740c4,_0x2c6586,_0x327277;_0x3b5488[_0x02d5('0x20')]=intUtil['stripTrailingSlash'](_0x3b5488[_0x02d5('0x20')]);_0x3b5488['serverUrl']=intUtil[_0x02d5('0x47')](_0x3b5488['serverUrl']);if(_0x41ad86&&_0x41ad86['recordingFormat']&&_0x41ad86[_0x02d5('0x56')]!==_0x02d5('0x57')){logger['info']('[OUTBOUND]',_0x02d5('0x58'));_0x3477b2[_0x02d5('0x49')]=util[_0x02d5('0x2f')](_0x02d5('0x4a'),_0x3b5488['serverUrl'],_0x3477b2['uniqueid'],md5(_0x3477b2['uniqueid']));}return getConnection(_0x3b5488)[_0x02d5('0x24')](function(_0x5757fc){_0x327277=_0x5757fc;return getUser(_0x3b5488,_0x59c6f6[_0x02d5('0x4d')],_0x327277);})[_0x02d5('0x24')](function(_0x48b87b){_0x2a492f=_0x48b87b;logger[_0x02d5('0x16')](_0x02d5('0x59'),_0x2a492f['id']);return getEndUser(_0x3b5488,_0x3477b2[_0x02d5('0x5a')],_0x3477b2[_0x02d5('0x5b')],_0x327277);})['then'](function(_0x25b20d){_0x5740c4=_0x25b20d;logger[_0x02d5('0x16')](_0x02d5('0x50'),_0x5740c4['id']);return createTicket(_0x3b5488,_0x2a492f,_0x5740c4,_0x3e2d00,_0x3477b2,_0x3e2d00[_0x02d5('0x51')],_0x327277);})['then'](function(_0x1faa93){_0x2c6586=_0x1faa93;logger[_0x02d5('0x16')](_0x02d5('0x52'));logger['info'](_0x02d5('0x5c'),_0x2c6586['id']);var _0x1f5fde=util[_0x02d5('0x2f')](_0x02d5('0x5d'),_0x3b5488[_0x02d5('0x20')],_[_0x02d5('0x5e')](_0x2c6586['id'],'x')[0x1]);logger['info'](_0x02d5('0x5f'),_0x02d5('0x60'));emit(util[_0x02d5('0x2f')](_0x02d5('0x54'),_0x59c6f6[_0x02d5('0x14')]),_0x02d5('0x55'),{'uri':_0x1f5fde});})[_0x02d5('0x28')](function(_0x20c0a4){logger[_0x02d5('0x29')]('[OUTBOUND]',JSON[_0x02d5('0x27')](_0x20c0a4));});};exports[_0x02d5('0x61')]=function(_0x597162,_0x1c7428,_0x121b33,_0x3749e2,_0x28d51d,_0x399674){var _0xf47c8e,_0x2bb2e1,_0x3f956d,_0xe9a3f5;_0x399674[_0x02d5('0x20')]=intUtil['stripTrailingSlash'](_0x399674['remoteUri']);_0x399674['serverUrl']=intUtil['stripTrailingSlash'](_0x399674[_0x02d5('0x4b')]);if(_0x28d51d&&_0x28d51d[_0x02d5('0x48')]){logger[_0x02d5('0x16')]('['+_0x1c7428[_0x02d5('0x62')]['toUpperCase']()+']',_0x02d5('0x58'));_0x1c7428[_0x02d5('0x49')]=util[_0x02d5('0x2f')](_0x02d5('0x4a'),_0x399674['serverUrl'],_0x1c7428['uniqueid'],md5(_0x1c7428['uniqueid']));}else{_0x1c7428['recordingURL']='';}return getConnection(_0x399674)[_0x02d5('0x24')](function(_0x96263d){_0xe9a3f5=_0x96263d;return getUser(_0x399674,'',_0xe9a3f5);})[_0x02d5('0x24')](function(_0x3d77de){_0xf47c8e=_0x3d77de;logger['info'](_0x02d5('0x59'),_0xf47c8e['id']);return getEndUser(_0x399674,_0x1c7428[_0x02d5('0x4e')],_0x1c7428[_0x02d5('0x4f')],_0xe9a3f5);})[_0x02d5('0x24')](function(_0xfacb8d){_0x2bb2e1=_0xfacb8d;logger[_0x02d5('0x16')](_0x02d5('0x50'),_0x2bb2e1['id']);return createTicket(_0x399674,_0xf47c8e,_0x2bb2e1,_0x121b33,_0x1c7428,_0x121b33['Fields'],_0xe9a3f5);})[_0x02d5('0x24')](function(_0x485e2e){_0x3f956d=_0x485e2e;logger['info']('Ticket\x20created!');logger[_0x02d5('0x16')](_0x02d5('0x5c'),_0x3f956d['id']);})[_0x02d5('0x28')](function(_0x33b747){logger[_0x02d5('0x29')]('['+_0x1c7428[_0x02d5('0x62')][_0x02d5('0x63')]()+']',JSON[_0x02d5('0x27')](_0x33b747));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff