// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x47d9=['SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','accessKey','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','lodash','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','length','forEach','string','idField','content','toString','variable','variableName','type','Variable','name','toLowerCase','Open','getString','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','admin','Searching\x20end\x20user\x20with\x20phone'];(function(_0x5d414b,_0x4d3552){var _0x1f3ec1=function(_0x275c7e){while(--_0x275c7e){_0x5d414b['push'](_0x5d414b['shift']());}};_0x1f3ec1(++_0x4d3552);}(_0x47d9,0x85));var _0x947d=function(_0x5442f7,_0x4698dd){_0x5442f7=_0x5442f7-0x0;var _0x5b4253=_0x47d9[_0x5442f7];return _0x5b4253;};'use strict';var _=require(_0x947d('0x0'));var rp=require(_0x947d('0x1'));var BPromise=require(_0x947d('0x2'));var md5=require('md5');var util=require(_0x947d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x947d('0x4'));var config=require(_0x947d('0x5'));var logger=require(_0x947d('0x6'))(_0x947d('0x7'));config[_0x947d('0x8')]=_[_0x947d('0x9')](config[_0x947d('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x947d('0x8')]));function emit(_0x5ec3af,_0x46c7d4,_0x16d7a2){io['to'](_0x5ec3af)[_0x947d('0xa')](_0x46c7d4,_0x16d7a2);}function getCustomFields(_0x44cb98,_0x490ab2){var _0x312ce2={};if(_0x44cb98[_0x947d('0xb')]>0x0){_[_0x947d('0xc')](_0x44cb98,function(_0x4050c9){if(_0x4050c9['type']===_0x947d('0xd')&&_0x4050c9[_0x947d('0xe')]){_0x312ce2[_0x4050c9[_0x947d('0xe')]]=_0x4050c9[_0x947d('0xf')][_0x947d('0x10')]();}else if(_0x4050c9['type']===_0x947d('0x11')&&_0x4050c9[_0x947d('0x12')]&&_0x4050c9[_0x947d('0xe')]&&_0x490ab2[_0x4050c9[_0x947d('0x12')]]){_0x312ce2[_0x4050c9['idField']]=_0x490ab2[_0x4050c9[_0x947d('0x12')]]['toString']();}else if(_0x4050c9[_0x947d('0x13')]==='customVariable'&&_0x4050c9['Variable']&&_0x4050c9[_0x947d('0x14')]['name']&&_0x4050c9[_0x947d('0xe')]&&_0x490ab2[_0x4050c9[_0x947d('0x14')][_0x947d('0x15')][_0x947d('0x16')]()]){_0x312ce2[_0x4050c9[_0x947d('0xe')]]=_0x490ab2[_0x4050c9[_0x947d('0x14')][_0x947d('0x15')][_0x947d('0x16')]()][_0x947d('0x10')]();}});}return _0x312ce2;}function createTicket(_0x16b02b,_0x349363,_0x108398,_0x17f93d,_0x27de5c,_0x4894f5,_0x29ccfa){logger['info']('Creating\x20new\x20ticket...');var _0x1d5520=_['merge']({'parent_id':'','assigned_user_id':_0x349363['id'],'ticketpriorities':'Normal','ticketstatus':_0x947d('0x17'),'ticket_title':intUtil[_0x947d('0x18')](_0x17f93d['Subjects'],_0x27de5c,'\x20'),'description':intUtil['getString'](_0x17f93d['Descriptions'],_0x27de5c,'\x0a'),'contact_id':_0x108398['id']},getCustomFields(_0x4894f5,_0x27de5c));var _0x4da065={'method':_0x947d('0x19'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x16b02b[_0x947d('0x1c')]),'form':{'operation':_0x947d('0x1d'),'username':_0x16b02b[_0x947d('0x1e')],'sessionName':_0x29ccfa[_0x947d('0x1f')],'elementType':'HelpDesk','element':JSON[_0x947d('0x20')](_0x1d5520)},'json':!![]};return request(_0x4da065)[_0x947d('0x21')](function(_0x333ebe){if(_0x333ebe[_0x947d('0x22')]){return BPromise['resolve']({'id':_0x333ebe[_0x947d('0x23')]['id']});}else{throw new Error(util[_0x947d('0x1a')](_0x947d('0x24'),JSON['stringify'](_0x333ebe[_0x947d('0x25')])));}})[_0x947d('0x26')](function(_0x4e88cf){var _0x4dc1eb=_0x4e88cf[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),_0x947d('0x29'),_0x4dc1eb,JSON[_0x947d('0x20')](_0x4e88cf));});}function getUser(_0x115eac,_0x59526b,_0x256662){if(intUtil[_0x947d('0x2a')](_0x59526b)){logger[_0x947d('0x2b')](_0x947d('0x2c'),_0x59526b);return request({'method':_0x947d('0x2d'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x115eac['remoteUri']),'qs':{'operation':_0x947d('0x2e'),'username':_0x115eac[_0x947d('0x1e')],'sessionName':_0x256662[_0x947d('0x1f')],'query':util[_0x947d('0x1a')](_0x947d('0x2f'),_0x59526b)},'json':!![]})[_0x947d('0x21')](function(_0x130675){if(_0x130675[_0x947d('0x22')]&&_0x130675[_0x947d('0x23')][_0x947d('0xb')]){logger[_0x947d('0x2b')]('Agent\x20found!');return BPromise['resolve']({'id':_0x130675[_0x947d('0x23')][0x0]['id'],'email':_0x130675['result'][0x0][_0x947d('0x30')],'name':_0x130675[_0x947d('0x23')][0x0][_0x947d('0x31')]+'\x20'+_0x130675['result']['last_name']});}else{logger[_0x947d('0x2b')](_0x947d('0x32'));return BPromise[_0x947d('0x33')]({'id':_0x256662[_0x947d('0x34')],'email':_0x115eac[_0x947d('0x1e')],'name':_0x947d('0x35')});}})['catch'](function(_0x2bfa0b){var _0x57e90b=_0x2bfa0b[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x57e90b,JSON['stringify'](_0x2bfa0b));});}else{logger['info'](_0x947d('0x32'));return BPromise[_0x947d('0x33')]({'id':_0x256662['userId'],'email':_0x115eac[_0x947d('0x1e')],'name':_0x947d('0x35')})[_0x947d('0x26')](function(_0x59e503){var _0x46e421=_0x59e503['statusCode']||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),'getUser',_0x46e421,JSON['stringify'](_0x59e503));});}}function getEndUser(_0x45b040,_0x21a07b,_0x1f999e,_0x24e454){logger[_0x947d('0x2b')](_0x947d('0x36'),_0x1f999e);return request({'method':_0x947d('0x2d'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x45b040[_0x947d('0x1c')]),'qs':{'operation':_0x947d('0x2e'),'username':_0x45b040[_0x947d('0x1e')],'sessionName':_0x24e454[_0x947d('0x1f')],'query':util[_0x947d('0x1a')](_0x947d('0x37'),_0x1f999e,_0x1f999e,_0x1f999e,_0x1f999e,_0x1f999e)},'json':!![]})[_0x947d('0x21')](function(_0x62fe74){if(_0x62fe74[_0x947d('0x22')]&&_0x62fe74[_0x947d('0x23')][_0x947d('0xb')]){logger['info'](_0x947d('0x38'));return BPromise['resolve']({'id':_0x62fe74['result'][0x0]['id'],'name':_0x62fe74[_0x947d('0x23')][0x0]['firstname']+'\x20'+_0x62fe74[_0x947d('0x23')][0x0][_0x947d('0x39')],'phone':_0x1f999e});}else{logger['info'](_0x947d('0x3a'));return request({'method':_0x947d('0x19'),'uri':util['format'](_0x947d('0x1b'),_0x45b040[_0x947d('0x1c')]),'form':{'operation':_0x947d('0x1d'),'sessionName':_0x24e454[_0x947d('0x1f')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x21a07b,'phone':_0x1f999e,'assigned_user_id':'\x20'})},'json':!![]})[_0x947d('0x21')](function(_0x3b0b57){logger[_0x947d('0x2b')](_0x947d('0x3b'));return BPromise[_0x947d('0x33')]({'id':_0x3b0b57[_0x947d('0x23')]['id'],'name':_0x3b0b57['result'][_0x947d('0x39')],'phone':_0x3b0b57['result']['phone']});})[_0x947d('0x26')](function(_0x2f86ee){var _0x226ddb=_0x2f86ee[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),_0x947d('0x3c'),_0x226ddb,JSON['stringify'](_0x2f86ee));});}});}function getConnection(_0x17daa4){var _0x5e61e0=_0x17daa4[_0x947d('0x1e')];var _0x39dada=_0x17daa4[_0x947d('0x3d')];return request({'method':'GET','uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x17daa4['remoteUri']),'qs':{'operation':'getchallenge','username':_0x5e61e0},'json':!![]})[_0x947d('0x21')](function(_0x566564){if(_0x566564['success']){return request({'method':_0x947d('0x19'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x17daa4[_0x947d('0x1c')]),'form':{'operation':'login','username':_0x5e61e0,'accessKey':md5(_0x566564[_0x947d('0x23')][_0x947d('0x3e')]+_0x39dada)},'json':!![]});}})[_0x947d('0x21')](function(_0x35b24d){if(_0x35b24d[_0x947d('0x22')]){return BPromise[_0x947d('0x33')](_0x35b24d[_0x947d('0x23')]);}else{throw new Error(util['format'](_0x947d('0x3f'),_0x17daa4['id']));}})['catch'](function(_0x135c3e){var _0x43762a=_0x135c3e[_0x947d('0x27')]||0x1f4;logger['error'](_0x947d('0x28'),'getConnection',_0x43762a,JSON[_0x947d('0x20')](_0x135c3e));});}function request(_0x4df690){logger[_0x947d('0x2b')](_0x947d('0x40'),JSON[_0x947d('0x20')](_0x4df690));return rp(_0x4df690);}exports[_0x947d('0x41')]=function(_0x20ced0,_0x48bf85,_0x382565,_0x571bac,_0x24fd4f,_0x380886){var _0x385787,_0x19cdd9,_0x1b3680,_0x3bc580;_0x380886[_0x947d('0x1c')]=intUtil['stripTrailingSlash'](_0x380886['remoteUri']);if(_0x24fd4f&&_0x24fd4f['monitor_format']){logger[_0x947d('0x2b')](_0x947d('0x42'),_0x947d('0x43'));_0x48bf85[_0x947d('0x44')]=util[_0x947d('0x1a')](_0x947d('0x45'),_0x380886[_0x947d('0x46')],_0x48bf85['uniqueid'],md5(_0x48bf85[_0x947d('0x47')]));}else{_0x48bf85[_0x947d('0x44')]='';}return getConnection(_0x380886)[_0x947d('0x21')](function(_0x1667b3){_0x3bc580=_0x1667b3;return getUser(_0x380886,_0x571bac[_0x947d('0x48')],_0x3bc580);})[_0x947d('0x21')](function(_0x1fcaa6){_0x385787=_0x1fcaa6;logger[_0x947d('0x2b')](_0x947d('0x49'),_0x385787['id']);return getEndUser(_0x380886,_0x48bf85['calleridname'],_0x48bf85['calleridnum'],_0x3bc580);})['then'](function(_0x4a85ae){_0x19cdd9=_0x4a85ae;logger['info']('The\x20Enduser\x20ID\x20is:',_0x19cdd9['id']);return createTicket(_0x380886,_0x385787,_0x19cdd9,_0x382565,_0x48bf85,_0x382565['Fields'],_0x3bc580);})['then'](function(_0x3c904b){_0x1b3680=_0x3c904b;logger['info'](_0x947d('0x4a'));logger[_0x947d('0x2b')](_0x947d('0x4b'),_0x1b3680['id']);var _0x55d10f=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x380886[_0x947d('0x1c')],_[_0x947d('0x4c')](_0x1b3680['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x947d('0x4d'));emit(util[_0x947d('0x1a')](_0x947d('0x4e'),_0x571bac[_0x947d('0x15')]),'trigger:browser:url',{'uri':_0x55d10f});})[_0x947d('0x26')](function(_0x4c9eff){logger[_0x947d('0x25')](_0x947d('0x42'),JSON['stringify'](_0x4c9eff));});};exports[_0x947d('0x4f')]=function(_0x4c4060,_0x3cef1c,_0x7a6dbc,_0x25c323,_0x4b602f,_0x14df84,_0x5daa9b){var _0x1a3ee5,_0x52fbdc,_0x451599,_0x4e2bdd;_0x14df84[_0x947d('0x1c')]=intUtil[_0x947d('0x50')](_0x14df84[_0x947d('0x1c')]);_0x14df84[_0x947d('0x46')]=intUtil['stripTrailingSlash'](_0x14df84['serverUrl']);if(_0x5daa9b&&_0x5daa9b[_0x947d('0x51')]&&_0x5daa9b['recordingFormat']!==_0x947d('0x52')){logger[_0x947d('0x2b')](_0x947d('0x53'),'Recording\x20is\x20enabled!');_0x3cef1c['recordingURL']=util[_0x947d('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x14df84[_0x947d('0x46')],_0x3cef1c[_0x947d('0x47')],md5(_0x3cef1c[_0x947d('0x47')]));}return getConnection(_0x14df84)[_0x947d('0x21')](function(_0x47c7f6){_0x4e2bdd=_0x47c7f6;return getUser(_0x14df84,_0x25c323['email'],_0x4e2bdd);})[_0x947d('0x21')](function(_0x370c3c){_0x1a3ee5=_0x370c3c;logger[_0x947d('0x2b')](_0x947d('0x49'),_0x1a3ee5['id']);return getEndUser(_0x14df84,_0x3cef1c['destcalleridname'],_0x3cef1c[_0x947d('0x54')],_0x4e2bdd);})['then'](function(_0x116791){_0x52fbdc=_0x116791;logger[_0x947d('0x2b')]('The\x20Enduser\x20ID\x20is:',_0x52fbdc['id']);return createTicket(_0x14df84,_0x1a3ee5,_0x52fbdc,_0x7a6dbc,_0x3cef1c,_0x7a6dbc['Fields'],_0x4e2bdd);})['then'](function(_0x12fd49){_0x451599=_0x12fd49;logger[_0x947d('0x2b')](_0x947d('0x4a'));logger[_0x947d('0x2b')](_0x947d('0x4b'),_0x451599['id']);var _0x2eefa4=util['format'](_0x947d('0x55'),_0x14df84[_0x947d('0x1c')],_[_0x947d('0x4c')](_0x451599['id'],'x')[0x1]);logger[_0x947d('0x2b')](_0x947d('0x53'),_0x947d('0x4d'));emit(util['format'](_0x947d('0x4e'),_0x25c323[_0x947d('0x15')]),_0x947d('0x56'),{'uri':_0x2eefa4});})[_0x947d('0x26')](function(_0x52e3ea){logger['error'](_0x947d('0x53'),JSON[_0x947d('0x20')](_0x52e3ea));});};exports[_0x947d('0x57')]=function(_0xdc055a,_0x39dc3e,_0x2cc877,_0x190f49,_0x1a3708,_0x3a1717){var _0xaf4d9,_0x25dfe8,_0x1cafd5,_0x17efbc;_0x3a1717[_0x947d('0x1c')]=intUtil['stripTrailingSlash'](_0x3a1717[_0x947d('0x1c')]);_0x3a1717[_0x947d('0x46')]=intUtil['stripTrailingSlash'](_0x3a1717[_0x947d('0x46')]);if(_0x1a3708&&_0x1a3708[_0x947d('0x58')]){logger[_0x947d('0x2b')]('['+_0x39dc3e[_0x947d('0x59')][_0x947d('0x5a')]()+']',_0x947d('0x43'));_0x39dc3e[_0x947d('0x44')]=util[_0x947d('0x1a')](_0x947d('0x45'),_0x3a1717[_0x947d('0x46')],_0x39dc3e['uniqueid'],md5(_0x39dc3e['uniqueid']));}else{_0x39dc3e['recordingURL']='';}return getConnection(_0x3a1717)['then'](function(_0x392608){_0x17efbc=_0x392608;return getUser(_0x3a1717,'',_0x17efbc);})[_0x947d('0x21')](function(_0x330dae){_0xaf4d9=_0x330dae;logger['info'](_0x947d('0x49'),_0xaf4d9['id']);return getEndUser(_0x3a1717,_0x39dc3e['calleridname'],_0x39dc3e[_0x947d('0x5b')],_0x17efbc);})[_0x947d('0x21')](function(_0x551b46){_0x25dfe8=_0x551b46;logger[_0x947d('0x2b')](_0x947d('0x5c'),_0x25dfe8['id']);return createTicket(_0x3a1717,_0xaf4d9,_0x25dfe8,_0x2cc877,_0x39dc3e,_0x2cc877[_0x947d('0x5d')],_0x17efbc);})[_0x947d('0x21')](function(_0x3ba2ac){_0x1cafd5=_0x3ba2ac;logger['info'](_0x947d('0x4a'));logger[_0x947d('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x1cafd5['id']);})['catch'](function(_0x575da9){logger[_0x947d('0x25')]('['+_0x39dc3e[_0x947d('0x59')]['toUpperCase']()+']',JSON[_0x947d('0x20')](_0x575da9));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x385a23,_0x6a7bd6){var _0x5cd286=function(_0x117733){while(--_0x117733){_0x385a23['push'](_0x385a23['shift']());}};_0x5cd286(++_0x6a7bd6);}(_0x9c44,0x178));var _0x49c4=function(_0xb0f7c3,_0x4eae95){_0xb0f7c3=_0xb0f7c3-0x0;var _0x28ea68=_0x9c44[_0xb0f7c3];return _0x28ea68;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff