// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf61c=['ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','info','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','destcalleridnum','trigger:browser:url','unmanaged','lastevent','toUpperCase','request-promise','util'];(function(_0x331c23,_0x4cb3ff){var _0x824184=function(_0x29b329){while(--_0x29b329){_0x331c23['push'](_0x331c23['shift']());}};_0x824184(++_0x4cb3ff);}(_0xf61c,0x192));var _0xcf61=function(_0x553304,_0x4dfc7c){_0x553304=_0x553304-0x0;var _0x2ea3b1=_0xf61c[_0x553304];return _0x2ea3b1;};'use strict';var _=require('lodash');var rp=require(_0xcf61('0x0'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xcf61('0x1'));var Redis=require(_0xcf61('0x2'));var intUtil=require(_0xcf61('0x3'));var config=require(_0xcf61('0x4'));var logger=require(_0xcf61('0x5'))(_0xcf61('0x6'));config[_0xcf61('0x7')]=_['defaults'](config[_0xcf61('0x7')],{'host':_0xcf61('0x8'),'port':0x18eb});var io=require(_0xcf61('0x9'))(new Redis(config[_0xcf61('0x7')]));function emit(_0x1f414f,_0x47ea7f,_0x506ae8){io['to'](_0x1f414f)[_0xcf61('0xa')](_0x47ea7f,_0x506ae8);}function getCustomFields(_0x6470e3,_0x420804){var _0x33c577={};if(_0x6470e3[_0xcf61('0xb')]>0x0){_[_0xcf61('0xc')](_0x6470e3,function(_0x4844fe){if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0xe')&&_0x4844fe[_0xcf61('0xf')]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x4844fe['content']['toString']();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x10')&&_0x4844fe[_0xcf61('0x11')]&&_0x4844fe[_0xcf61('0xf')]&&_0x420804[_0x4844fe[_0xcf61('0x11')]]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe[_0xcf61('0x11')]][_0xcf61('0x12')]();}else if(_0x4844fe[_0xcf61('0xd')]===_0xcf61('0x13')&&_0x4844fe[_0xcf61('0x14')]&&_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')]&&_0x4844fe['idField']&&_0x420804[_0x4844fe[_0xcf61('0x14')][_0xcf61('0x15')][_0xcf61('0x16')]()]){_0x33c577[_0x4844fe[_0xcf61('0xf')]]=_0x420804[_0x4844fe['Variable'][_0xcf61('0x15')][_0xcf61('0x16')]()]['toString']();}});}return _0x33c577;}function createTicket(_0x50c990,_0x429e03,_0x32d81c,_0x4d7975,_0x261b36,_0x19c0e4,_0x2eff1d){logger['info'](_0xcf61('0x17'));var _0x15098f=_[_0xcf61('0x18')]({'parent_id':'','assigned_user_id':_0x429e03['id'],'ticketpriorities':_0xcf61('0x19'),'ticketstatus':_0xcf61('0x1a'),'ticket_title':intUtil[_0xcf61('0x1b')](_0x4d7975['Subjects'],_0x261b36,'\x20'),'description':intUtil[_0xcf61('0x1b')](_0x4d7975[_0xcf61('0x1c')],_0x261b36,'\x0a'),'contact_id':_0x32d81c['id']},getCustomFields(_0x19c0e4,_0x261b36));var _0x4c800c={'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x50c990[_0xcf61('0x20')]),'form':{'operation':_0xcf61('0x21'),'username':_0x50c990['username'],'sessionName':_0x2eff1d['sessionName'],'elementType':_0xcf61('0x22'),'element':JSON[_0xcf61('0x23')](_0x15098f)},'json':!![]};return request(_0x4c800c)[_0xcf61('0x24')](function(_0x514a0b){if(_0x514a0b[_0xcf61('0x25')]){return BPromise[_0xcf61('0x26')]({'id':_0x514a0b[_0xcf61('0x27')]['id']});}else{throw new Error(util[_0xcf61('0x1e')](_0xcf61('0x28'),JSON[_0xcf61('0x23')](_0x514a0b[_0xcf61('0x29')])));}})[_0xcf61('0x2a')](function(_0x39dc94){var _0x579200=_0x39dc94[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x2d'),_0x579200,JSON['stringify'](_0x39dc94));});}function getUser(_0x5db09f,_0x29639e,_0x143401){if(intUtil[_0xcf61('0x2e')](_0x29639e)){logger['info']('Getting\x20agent\x20with\x20email',_0x29639e);return request({'method':_0xcf61('0x2f'),'uri':util['format'](_0xcf61('0x1f'),_0x5db09f[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x5db09f[_0xcf61('0x31')],'sessionName':_0x143401['sessionName'],'query':util['format'](_0xcf61('0x32'),_0x29639e)},'json':!![]})[_0xcf61('0x24')](function(_0xe591bd){if(_0xe591bd[_0xcf61('0x25')]&&_0xe591bd['result']['length']){logger[_0xcf61('0x33')](_0xcf61('0x34'));return BPromise['resolve']({'id':_0xe591bd[_0xcf61('0x27')][0x0]['id'],'email':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x35')],'name':_0xe591bd[_0xcf61('0x27')][0x0][_0xcf61('0x36')]+'\x20'+_0xe591bd[_0xcf61('0x27')]['last_name']});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')});}})['catch'](function(_0x320027){var _0x4e1d87=_0x320027[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x4e1d87,JSON[_0xcf61('0x23')](_0x320027));});}else{logger[_0xcf61('0x33')](_0xcf61('0x37'));return BPromise[_0xcf61('0x26')]({'id':_0x143401[_0xcf61('0x38')],'email':_0x5db09f[_0xcf61('0x31')],'name':_0xcf61('0x39')})[_0xcf61('0x2a')](function(_0x53bdff){var _0x38c7bc=_0x53bdff['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),'getUser',_0x38c7bc,JSON['stringify'](_0x53bdff));});}}function getEndUser(_0x2497a5,_0x144ce1,_0x1799e4,_0x425e75){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x1799e4);return request({'method':_0xcf61('0x2f'),'uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x2497a5[_0xcf61('0x20')]),'qs':{'operation':_0xcf61('0x30'),'username':_0x2497a5[_0xcf61('0x31')],'sessionName':_0x425e75[_0xcf61('0x3a')],'query':util['format'](_0xcf61('0x3b'),_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4,_0x1799e4)},'json':!![]})[_0xcf61('0x24')](function(_0x309710){if(_0x309710[_0xcf61('0x25')]&&_0x309710[_0xcf61('0x27')][_0xcf61('0xb')]){logger[_0xcf61('0x33')](_0xcf61('0x3c'));return BPromise[_0xcf61('0x26')]({'id':_0x309710[_0xcf61('0x27')][0x0]['id'],'name':_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3d')]+'\x20'+_0x309710[_0xcf61('0x27')][0x0][_0xcf61('0x3e')],'phone':_0x1799e4});}else{logger[_0xcf61('0x33')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0xcf61('0x1d'),'uri':util[_0xcf61('0x1e')]('%s/webservice.php',_0x2497a5['remoteUri']),'form':{'operation':_0xcf61('0x21'),'sessionName':_0x425e75[_0xcf61('0x3a')],'elementType':_0xcf61('0x3f'),'element':JSON['stringify']({'lastname':_0x144ce1,'phone':_0x1799e4,'assigned_user_id':'\x20'})},'json':!![]})[_0xcf61('0x24')](function(_0x5121eb){logger[_0xcf61('0x33')](_0xcf61('0x40'));return BPromise[_0xcf61('0x26')]({'id':_0x5121eb[_0xcf61('0x27')]['id'],'name':_0x5121eb['result'][_0xcf61('0x3e')],'phone':_0x5121eb[_0xcf61('0x27')][_0xcf61('0x41')]});})[_0xcf61('0x2a')](function(_0x5767c5){var _0x28567d=_0x5767c5['statusCode']||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x42'),_0x28567d,JSON['stringify'](_0x5767c5));});}});}function getConnection(_0x4bf744){var _0x3140e8=_0x4bf744['username'];var _0x35e1cc=_0x4bf744[_0xcf61('0x43')];return request({'method':'GET','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'qs':{'operation':_0xcf61('0x44'),'username':_0x3140e8},'json':!![]})[_0xcf61('0x24')](function(_0x2aa5fa){if(_0x2aa5fa[_0xcf61('0x25')]){return request({'method':'POST','uri':util[_0xcf61('0x1e')](_0xcf61('0x1f'),_0x4bf744['remoteUri']),'form':{'operation':_0xcf61('0x45'),'username':_0x3140e8,'accessKey':md5(_0x2aa5fa[_0xcf61('0x27')]['token']+_0x35e1cc)},'json':!![]});}})['then'](function(_0x584098){if(_0x584098['success']){return BPromise[_0xcf61('0x26')](_0x584098[_0xcf61('0x27')]);}else{throw new Error(util[_0xcf61('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x4bf744['id']));}})[_0xcf61('0x2a')](function(_0x9149de){var _0x267d9f=_0x9149de[_0xcf61('0x2b')]||0x1f4;logger[_0xcf61('0x29')](_0xcf61('0x2c'),_0xcf61('0x46'),_0x267d9f,JSON[_0xcf61('0x23')](_0x9149de));});}function request(_0x172f88){logger['info'](_0xcf61('0x47'),JSON[_0xcf61('0x23')](_0x172f88));return rp(_0x172f88);}exports[_0xcf61('0x48')]=function(_0x4b0d08,_0x4d268a,_0x409bdf,_0x104482,_0x3843df,_0x14b7f3){var _0x4654d3,_0x83cb80,_0x3f640c,_0xeddb12;_0x14b7f3[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x14b7f3['remoteUri']);if(_0x3843df&&_0x3843df[_0xcf61('0x4a')]){logger[_0xcf61('0x33')](_0xcf61('0x4b'),_0xcf61('0x4c'));_0x4d268a[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x14b7f3['serverUrl'],_0x4d268a[_0xcf61('0x4f')],md5(_0x4d268a[_0xcf61('0x4f')]));}else{_0x4d268a[_0xcf61('0x4d')]='';}return getConnection(_0x14b7f3)[_0xcf61('0x24')](function(_0xe18ff){_0xeddb12=_0xe18ff;return getUser(_0x14b7f3,_0x104482[_0xcf61('0x50')],_0xeddb12);})['then'](function(_0x225dfd){_0x4654d3=_0x225dfd;logger['info'](_0xcf61('0x51'),_0x4654d3['id']);return getEndUser(_0x14b7f3,_0x4d268a[_0xcf61('0x52')],_0x4d268a[_0xcf61('0x53')],_0xeddb12);})[_0xcf61('0x24')](function(_0x27c124){_0x83cb80=_0x27c124;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x83cb80['id']);return createTicket(_0x14b7f3,_0x4654d3,_0x83cb80,_0x409bdf,_0x4d268a,_0x409bdf[_0xcf61('0x55')],_0xeddb12);})[_0xcf61('0x24')](function(_0x330371){_0x3f640c=_0x330371;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger[_0xcf61('0x33')](_0xcf61('0x57'),_0x3f640c['id']);var _0x47acf3=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x14b7f3[_0xcf61('0x20')],_['split'](_0x3f640c['id'],'x')[0x1]);logger['info'](_0xcf61('0x4b'),_0xcf61('0x59'));emit(util[_0xcf61('0x1e')](_0xcf61('0x5a'),_0x104482['name']),'trigger:browser:url',{'uri':_0x47acf3});})['catch'](function(_0x499d45){logger[_0xcf61('0x29')](_0xcf61('0x4b'),JSON['stringify'](_0x499d45));});};exports[_0xcf61('0x5b')]=function(_0x581df6,_0x3e243e,_0x6348db,_0x56d73a,_0x1fc96d,_0x4945b4,_0x5ce705){var _0x4e58a0,_0x40069d,_0x4cad84,_0x444a11;_0x4945b4[_0xcf61('0x20')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x20')]);_0x4945b4[_0xcf61('0x5c')]=intUtil[_0xcf61('0x49')](_0x4945b4[_0xcf61('0x5c')]);if(_0x5ce705&&_0x5ce705[_0xcf61('0x5d')]&&_0x5ce705[_0xcf61('0x5d')]!==_0xcf61('0x5e')){logger['info'](_0xcf61('0x5f'),_0xcf61('0x4c'));_0x3e243e[_0xcf61('0x4d')]=util[_0xcf61('0x1e')](_0xcf61('0x4e'),_0x4945b4[_0xcf61('0x5c')],_0x3e243e[_0xcf61('0x4f')],md5(_0x3e243e[_0xcf61('0x4f')]));}return getConnection(_0x4945b4)['then'](function(_0x121090){_0x444a11=_0x121090;return getUser(_0x4945b4,_0x56d73a[_0xcf61('0x50')],_0x444a11);})[_0xcf61('0x24')](function(_0x3d3e0b){_0x4e58a0=_0x3d3e0b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x4e58a0['id']);return getEndUser(_0x4945b4,_0x3e243e['destcalleridname'],_0x3e243e[_0xcf61('0x60')],_0x444a11);})[_0xcf61('0x24')](function(_0x5d938d){_0x40069d=_0x5d938d;logger['info'](_0xcf61('0x54'),_0x40069d['id']);return createTicket(_0x4945b4,_0x4e58a0,_0x40069d,_0x6348db,_0x3e243e,_0x6348db[_0xcf61('0x55')],_0x444a11);})[_0xcf61('0x24')](function(_0x4c0c9f){_0x4cad84=_0x4c0c9f;logger[_0xcf61('0x33')](_0xcf61('0x56'));logger['info'](_0xcf61('0x57'),_0x4cad84['id']);var _0x55d8e5=util[_0xcf61('0x1e')](_0xcf61('0x58'),_0x4945b4[_0xcf61('0x20')],_['split'](_0x4cad84['id'],'x')[0x1]);logger[_0xcf61('0x33')]('[OUTBOUND]',_0xcf61('0x59'));emit(util[_0xcf61('0x1e')]('user:%s',_0x56d73a[_0xcf61('0x15')]),_0xcf61('0x61'),{'uri':_0x55d8e5});})['catch'](function(_0x428cea){logger[_0xcf61('0x29')](_0xcf61('0x5f'),JSON['stringify'](_0x428cea));});};exports[_0xcf61('0x62')]=function(_0x5d23b2,_0xc0d282,_0x4378ce,_0x29dce0,_0x57f033,_0x13efe0){var _0x2af18a,_0x123a75,_0x549c69,_0x5f2bc3;_0x13efe0['remoteUri']=intUtil['stripTrailingSlash'](_0x13efe0['remoteUri']);_0x13efe0['serverUrl']=intUtil[_0xcf61('0x49')](_0x13efe0[_0xcf61('0x5c')]);if(_0x57f033&&_0x57f033[_0xcf61('0x4a')]){logger['info']('['+_0xc0d282[_0xcf61('0x63')][_0xcf61('0x64')]()+']','Recording\x20is\x20enabled!');_0xc0d282['recordingURL']=util[_0xcf61('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13efe0[_0xcf61('0x5c')],_0xc0d282['uniqueid'],md5(_0xc0d282['uniqueid']));}else{_0xc0d282['recordingURL']='';}return getConnection(_0x13efe0)[_0xcf61('0x24')](function(_0x120e0f){_0x5f2bc3=_0x120e0f;return getUser(_0x13efe0,'',_0x5f2bc3);})[_0xcf61('0x24')](function(_0x596f6b){_0x2af18a=_0x596f6b;logger[_0xcf61('0x33')](_0xcf61('0x51'),_0x2af18a['id']);return getEndUser(_0x13efe0,_0xc0d282['calleridname'],_0xc0d282[_0xcf61('0x53')],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x49dd43){_0x123a75=_0x49dd43;logger[_0xcf61('0x33')](_0xcf61('0x54'),_0x123a75['id']);return createTicket(_0x13efe0,_0x2af18a,_0x123a75,_0x4378ce,_0xc0d282,_0x4378ce['Fields'],_0x5f2bc3);})[_0xcf61('0x24')](function(_0x9dc6e2){_0x549c69=_0x9dc6e2;logger[_0xcf61('0x33')]('Ticket\x20created!');logger['info'](_0xcf61('0x57'),_0x549c69['id']);})[_0xcf61('0x2a')](function(_0x565b6f){logger[_0xcf61('0x29')]('['+_0xc0d282['lastevent']['toUpperCase']()+']',JSON[_0xcf61('0x23')](_0x565b6f));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x385a23,_0x6a7bd6){var _0x5cd286=function(_0x117733){while(--_0x117733){_0x385a23['push'](_0x385a23['shift']());}};_0x5cd286(++_0x6a7bd6);}(_0x9c44,0x178));var _0x49c4=function(_0xb0f7c3,_0x4eae95){_0xb0f7c3=_0xb0f7c3-0x0;var _0x28ea68=_0x9c44[_0xb0f7c3];return _0x28ea68;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff