// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2b78=['POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','email1','first_name','last_name','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','uniqueid','destcalleridname','Fields','[OUTBOUND]','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','vTiger','defaults','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','content','toString','variable','variableName','customVariable','name','Variable','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects'];(function(_0x14d68d,_0x19141f){var _0x46e9c2=function(_0x2841c4){while(--_0x2841c4){_0x14d68d['push'](_0x14d68d['shift']());}};_0x46e9c2(++_0x19141f);}(_0x2b78,0x118));var _0x82b7=function(_0xb60674,_0xa4e08a){_0xb60674=_0xb60674-0x0;var _0x2514a0=_0x2b78[_0xb60674];return _0x2514a0;};'use strict';var _=require(_0x82b7('0x0'));var rp=require(_0x82b7('0x1'));var BPromise=require(_0x82b7('0x2'));var md5=require(_0x82b7('0x3'));var util=require(_0x82b7('0x4'));var Redis=require(_0x82b7('0x5'));var intUtil=require(_0x82b7('0x6'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x82b7('0x7'));config['redis']=_[_0x82b7('0x8')](config[_0x82b7('0x9')],{'host':_0x82b7('0xa'),'port':0x18eb});var io=require(_0x82b7('0xb'))(new Redis(config['redis']));function emit(_0x5408a3,_0xa7ff98,_0x45fb41){io['to'](_0x5408a3)[_0x82b7('0xc')](_0xa7ff98,_0x45fb41);}function getCustomFields(_0xf1119,_0x3c80f6){var _0xec7387={};if(_0xf1119['length']>0x0){_[_0x82b7('0xd')](_0xf1119,function(_0x14575a){if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0xf')&&_0x14575a['idField']){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x14575a[_0x82b7('0x11')][_0x82b7('0x12')]();}else if(_0x14575a['type']===_0x82b7('0x13')&&_0x14575a[_0x82b7('0x14')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a['variableName']]){_0xec7387[_0x14575a['idField']]=_0x3c80f6[_0x14575a[_0x82b7('0x14')]][_0x82b7('0x12')]();}else if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0x15')&&_0x14575a['Variable']&&_0x14575a['Variable'][_0x82b7('0x16')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a[_0x82b7('0x17')]['name'][_0x82b7('0x18')]()]){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x3c80f6[_0x14575a[_0x82b7('0x17')][_0x82b7('0x16')]['toLowerCase']()][_0x82b7('0x12')]();}});}return _0xec7387;}function createTicket(_0x29b93b,_0x5d6843,_0x4049f1,_0x21138f,_0x27ce07,_0x4f9182,_0xcb4f1f){logger['info'](_0x82b7('0x19'));var _0x36cb6f=_[_0x82b7('0x1a')]({'parent_id':'','assigned_user_id':_0x5d6843['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x82b7('0x1b')](_0x21138f[_0x82b7('0x1c')],_0x27ce07,'\x20'),'description':intUtil[_0x82b7('0x1b')](_0x21138f['Descriptions'],_0x27ce07,'\x0a'),'contact_id':_0x4049f1['id']},getCustomFields(_0x4f9182,_0x27ce07));var _0x4d0bc2={'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x29b93b[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'username':_0x29b93b[_0x82b7('0x22')],'sessionName':_0xcb4f1f[_0x82b7('0x23')],'elementType':'HelpDesk','element':JSON[_0x82b7('0x24')](_0x36cb6f)},'json':!![]};return request(_0x4d0bc2)['then'](function(_0x15ce8e){if(_0x15ce8e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')]({'id':_0x15ce8e[_0x82b7('0x27')]['id']});}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x28'),JSON['stringify'](_0x15ce8e[_0x82b7('0x29')])));}})[_0x82b7('0x2a')](function(_0x98c94){var _0x55ae2e=_0x98c94[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x2d'),_0x55ae2e,JSON[_0x82b7('0x24')](_0x98c94));});}function getUser(_0xbb3d57,_0x5dd45d,_0x1bc927){if(intUtil[_0x82b7('0x2e')](_0x5dd45d)){logger[_0x82b7('0x2f')]('Getting\x20agent\x20with\x20email',_0x5dd45d);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0xbb3d57[_0x82b7('0x20')]),'qs':{'operation':'query','username':_0xbb3d57[_0x82b7('0x22')],'sessionName':_0x1bc927[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x30'),_0x5dd45d)},'json':!![]})['then'](function(_0x5fe5cb){if(_0x5fe5cb[_0x82b7('0x25')]&&_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x31')]){logger[_0x82b7('0x2f')](_0x82b7('0x32'));return BPromise[_0x82b7('0x26')]({'id':_0x5fe5cb[_0x82b7('0x27')][0x0]['id'],'email':_0x5fe5cb[_0x82b7('0x27')][0x0][_0x82b7('0x33')],'name':_0x5fe5cb['result'][0x0][_0x82b7('0x34')]+'\x20'+_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x35')]});}else{logger[_0x82b7('0x2f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')});}})[_0x82b7('0x2a')](function(_0xd3e38f){var _0x1a7b89=_0xd3e38f[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x38'),_0x1a7b89,JSON['stringify'](_0xd3e38f));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')})['catch'](function(_0x41069d){var _0x4e1845=_0x41069d['statusCode']||0x1f4;logger[_0x82b7('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x4e1845,JSON[_0x82b7('0x24')](_0x41069d));});}}function getEndUser(_0x4c414e,_0xc2428,_0x295ec2,_0x35002d){logger[_0x82b7('0x2f')]('Searching\x20end\x20user\x20with\x20phone',_0x295ec2);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e['remoteUri']),'qs':{'operation':'query','username':_0x4c414e[_0x82b7('0x22')],'sessionName':_0x35002d[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x39'),_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2)},'json':!![]})[_0x82b7('0x3a')](function(_0x201c1c){if(_0x201c1c['success']&&_0x201c1c[_0x82b7('0x27')]['length']){logger[_0x82b7('0x2f')](_0x82b7('0x3b'));return BPromise['resolve']({'id':_0x201c1c[_0x82b7('0x27')][0x0]['id'],'name':_0x201c1c['result'][0x0][_0x82b7('0x3c')]+'\x20'+_0x201c1c[_0x82b7('0x27')][0x0][_0x82b7('0x3d')],'phone':_0x295ec2});}else{logger['info'](_0x82b7('0x3e'));return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'sessionName':_0x35002d[_0x82b7('0x23')],'elementType':_0x82b7('0x3f'),'element':JSON[_0x82b7('0x24')]({'lastname':_0xc2428,'phone':_0x295ec2,'assigned_user_id':'\x20'})},'json':!![]})[_0x82b7('0x3a')](function(_0x14769f){logger[_0x82b7('0x2f')](_0x82b7('0x40'));return BPromise['resolve']({'id':_0x14769f['result']['id'],'name':_0x14769f[_0x82b7('0x27')]['lastname'],'phone':_0x14769f[_0x82b7('0x27')]['phone']});})[_0x82b7('0x2a')](function(_0x163ee4){var _0x3b03f3=_0x163ee4[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x41'),_0x3b03f3,JSON[_0x82b7('0x24')](_0x163ee4));});}});}function getConnection(_0x168b61){var _0x2f353a=_0x168b61[_0x82b7('0x22')];var _0xf2899d=_0x168b61[_0x82b7('0x42')];return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'qs':{'operation':_0x82b7('0x43'),'username':_0x2f353a},'json':!![]})[_0x82b7('0x3a')](function(_0x22a4bf){if(_0x22a4bf[_0x82b7('0x25')]){return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x44'),'username':_0x2f353a,'accessKey':md5(_0x22a4bf[_0x82b7('0x27')][_0x82b7('0x45')]+_0xf2899d)},'json':!![]});}})[_0x82b7('0x3a')](function(_0x3f049e){if(_0x3f049e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')](_0x3f049e[_0x82b7('0x27')]);}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x46'),_0x168b61['id']));}})[_0x82b7('0x2a')](function(_0x50e617){var _0x1644e1=_0x50e617[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x47'),_0x1644e1,JSON['stringify'](_0x50e617));});}function request(_0x37c6ba){logger[_0x82b7('0x2f')](_0x82b7('0x48'),JSON['stringify'](_0x37c6ba));return rp(_0x37c6ba);}exports[_0x82b7('0x49')]=function(_0x9d87fb,_0x15ad8b,_0x484c3,_0x1503dd,_0x57caf5,_0x33181a){var _0x2f963f,_0x46034a,_0x522671,_0x482392;_0x33181a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x33181a['remoteUri']);if(_0x57caf5&&_0x57caf5[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('[QUEUE]',_0x82b7('0x4c'));_0x15ad8b[_0x82b7('0x4d')]=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x33181a[_0x82b7('0x4f')],_0x15ad8b['uniqueid'],md5(_0x15ad8b['uniqueid']));}else{_0x15ad8b[_0x82b7('0x4d')]='';}return getConnection(_0x33181a)[_0x82b7('0x3a')](function(_0x171a4e){_0x482392=_0x171a4e;return getUser(_0x33181a,_0x1503dd[_0x82b7('0x50')],_0x482392);})[_0x82b7('0x3a')](function(_0x463bbf){_0x2f963f=_0x463bbf;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x2f963f['id']);return getEndUser(_0x33181a,_0x15ad8b[_0x82b7('0x52')],_0x15ad8b[_0x82b7('0x53')],_0x482392);})['then'](function(_0x465078){_0x46034a=_0x465078;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x46034a['id']);return createTicket(_0x33181a,_0x2f963f,_0x46034a,_0x484c3,_0x15ad8b,_0x484c3['Fields'],_0x482392);})['then'](function(_0x2d17d2){_0x522671=_0x2d17d2;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x522671['id']);var _0x598f29=util['format'](_0x82b7('0x57'),_0x33181a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x522671['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x59'),_0x82b7('0x5a'));emit(util['format'](_0x82b7('0x5b'),_0x1503dd[_0x82b7('0x16')]),'trigger:browser:url',{'uri':_0x598f29});})[_0x82b7('0x2a')](function(_0x44ba23){logger['error'](_0x82b7('0x59'),JSON[_0x82b7('0x24')](_0x44ba23));});};exports[_0x82b7('0x5c')]=function(_0x352d83,_0x41d23b,_0x1d745d,_0x28f89c,_0x45aca3,_0x4dd49a,_0x2ce831){var _0x4df4a2,_0x4dfb67,_0x2bd9aa,_0x4a286a;_0x4dd49a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x4dd49a['remoteUri']);_0x4dd49a[_0x82b7('0x4f')]=intUtil[_0x82b7('0x4a')](_0x4dd49a[_0x82b7('0x4f')]);if(_0x2ce831&&_0x2ce831['recordingFormat']&&_0x2ce831[_0x82b7('0x5d')]!==_0x82b7('0x5e')){logger[_0x82b7('0x2f')]('[OUTBOUND]',_0x82b7('0x4c'));_0x41d23b['recordingURL']=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x4dd49a['serverUrl'],_0x41d23b['uniqueid'],md5(_0x41d23b[_0x82b7('0x5f')]));}return getConnection(_0x4dd49a)['then'](function(_0x3b45de){_0x4a286a=_0x3b45de;return getUser(_0x4dd49a,_0x28f89c[_0x82b7('0x50')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x1d7235){_0x4df4a2=_0x1d7235;logger[_0x82b7('0x2f')]('The\x20User\x20ID\x20is:',_0x4df4a2['id']);return getEndUser(_0x4dd49a,_0x41d23b[_0x82b7('0x60')],_0x41d23b['destcalleridnum'],_0x4a286a);})[_0x82b7('0x3a')](function(_0x553204){_0x4dfb67=_0x553204;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x4dfb67['id']);return createTicket(_0x4dd49a,_0x4df4a2,_0x4dfb67,_0x1d745d,_0x41d23b,_0x1d745d[_0x82b7('0x61')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x53f1ee){_0x2bd9aa=_0x53f1ee;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger['info'](_0x82b7('0x56'),_0x2bd9aa['id']);var _0x9d495=util[_0x82b7('0x1e')](_0x82b7('0x57'),_0x4dd49a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x2bd9aa['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x82b7('0x5b'),_0x28f89c[_0x82b7('0x16')]),_0x82b7('0x63'),{'uri':_0x9d495});})[_0x82b7('0x2a')](function(_0x4b1c10){logger[_0x82b7('0x29')](_0x82b7('0x62'),JSON[_0x82b7('0x24')](_0x4b1c10));});};exports[_0x82b7('0x64')]=function(_0x173004,_0x10b75a,_0xdf64d8,_0x160012,_0xc35068,_0x11ebb0){var _0x7618ba,_0x578471,_0x593562,_0x343bba;_0x11ebb0[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x11ebb0['remoteUri']);_0x11ebb0['serverUrl']=intUtil[_0x82b7('0x4a')](_0x11ebb0[_0x82b7('0x4f')]);if(_0xc35068&&_0xc35068[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',_0x82b7('0x4c'));_0x10b75a['recordingURL']=util[_0x82b7('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11ebb0[_0x82b7('0x4f')],_0x10b75a[_0x82b7('0x5f')],md5(_0x10b75a[_0x82b7('0x5f')]));}else{_0x10b75a[_0x82b7('0x4d')]='';}return getConnection(_0x11ebb0)[_0x82b7('0x3a')](function(_0x82863d){_0x343bba=_0x82863d;return getUser(_0x11ebb0,'',_0x343bba);})[_0x82b7('0x3a')](function(_0x11f427){_0x7618ba=_0x11f427;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x7618ba['id']);return getEndUser(_0x11ebb0,_0x10b75a[_0x82b7('0x52')],_0x10b75a[_0x82b7('0x53')],_0x343bba);})[_0x82b7('0x3a')](function(_0x3ed2bb){_0x578471=_0x3ed2bb;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x578471['id']);return createTicket(_0x11ebb0,_0x7618ba,_0x578471,_0xdf64d8,_0x10b75a,_0xdf64d8[_0x82b7('0x61')],_0x343bba);})[_0x82b7('0x3a')](function(_0x20434c){_0x593562=_0x20434c;logger[_0x82b7('0x2f')]('Ticket\x20created!');logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x593562['id']);})['catch'](function(_0x5217d7){logger[_0x82b7('0x29')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',JSON[_0x82b7('0x24')](_0x5217d7));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x385a23,_0x6a7bd6){var _0x5cd286=function(_0x117733){while(--_0x117733){_0x385a23['push'](_0x385a23['shift']());}};_0x5cd286(++_0x6a7bd6);}(_0x9c44,0x178));var _0x49c4=function(_0xb0f7c3,_0x4eae95){_0xb0f7c3=_0xb0f7c3-0x0;var _0x28ea68=_0x9c44[_0xb0f7c3];return _0x28ea68;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff