// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x694b=['token','Account\x20%d\x20is\x20not\x20valid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Open','getString','Subjects','Descriptions','format','create','username','sessionName','stringify','then','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','Agent\x20found!','resolve','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login'];(function(_0x4fdd28,_0xa33304){var _0x117f46=function(_0x956254){while(--_0x956254){_0x4fdd28['push'](_0x4fdd28['shift']());}};_0x117f46(++_0xa33304);}(_0x694b,0x1af));var _0xb694=function(_0xc7fdbd,_0x1108b0){_0xc7fdbd=_0xc7fdbd-0x0;var _0x2bcd6d=_0x694b[_0xc7fdbd];return _0x2bcd6d;};'use strict';var _=require(_0xb694('0x0'));var rp=require(_0xb694('0x1'));var BPromise=require('bluebird');var md5=require(_0xb694('0x2'));var util=require('util');var Redis=require(_0xb694('0x3'));var intUtil=require(_0xb694('0x4'));var config=require(_0xb694('0x5'));var logger=require(_0xb694('0x6'))(_0xb694('0x7'));config['redis']=_[_0xb694('0x8')](config[_0xb694('0x9')],{'host':_0xb694('0xa'),'port':0x18eb});var io=require(_0xb694('0xb'))(new Redis(config[_0xb694('0x9')]));function emit(_0xd46056,_0x32f429,_0x3e370d){io['to'](_0xd46056)[_0xb694('0xc')](_0x32f429,_0x3e370d);}function getCustomFields(_0x5e7a0f,_0x32efc9){var _0x3938d1={};if(_0x5e7a0f[_0xb694('0xd')]>0x0){_[_0xb694('0xe')](_0x5e7a0f,function(_0x4d25f6){if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x10')&&_0x4d25f6[_0xb694('0x11')]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x4d25f6[_0xb694('0x12')][_0xb694('0x13')]();}else if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x14')&&_0x4d25f6['variableName']&&_0x4d25f6[_0xb694('0x11')]&&_0x32efc9[_0x4d25f6[_0xb694('0x15')]]){_0x3938d1[_0x4d25f6['idField']]=_0x32efc9[_0x4d25f6[_0xb694('0x15')]]['toString']();}else if(_0x4d25f6['type']===_0xb694('0x16')&&_0x4d25f6[_0xb694('0x17')]&&_0x4d25f6['Variable'][_0xb694('0x18')]&&_0x4d25f6['idField']&&_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')][_0xb694('0x19')]()]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')]['toLowerCase']()]['toString']();}});}return _0x3938d1;}function createTicket(_0xdcd271,_0x421a02,_0x3e3d8d,_0x116c1a,_0x18bfee,_0x148ef8,_0x5756de){logger[_0xb694('0x1a')]('Creating\x20new\x20ticket...');var _0x49210a=_['merge']({'parent_id':'','assigned_user_id':_0x421a02['id'],'ticketpriorities':'Normal','ticketstatus':_0xb694('0x1b'),'ticket_title':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1d')],_0x18bfee,'\x20'),'description':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1e')],_0x18bfee,'\x0a'),'contact_id':_0x3e3d8d['id']},getCustomFields(_0x148ef8,_0x18bfee));var _0x148f16={'method':'POST','uri':util[_0xb694('0x1f')]('%s/webservice.php',_0xdcd271['remoteUri']),'form':{'operation':_0xb694('0x20'),'username':_0xdcd271[_0xb694('0x21')],'sessionName':_0x5756de[_0xb694('0x22')],'elementType':'HelpDesk','element':JSON[_0xb694('0x23')](_0x49210a)},'json':!![]};return request(_0x148f16)[_0xb694('0x24')](function(_0x27a9f8){if(_0x27a9f8['success']){return BPromise['resolve']({'id':_0x27a9f8['result']['id']});}else{throw new Error(util[_0xb694('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0xb694('0x23')](_0x27a9f8[_0xb694('0x25')])));}})[_0xb694('0x26')](function(_0x3a54d0){var _0x3c37a1=_0x3a54d0[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'createTicket',_0x3c37a1,JSON[_0xb694('0x23')](_0x3a54d0));});}function getUser(_0x461cb6,_0x419e52,_0x738393){if(intUtil[_0xb694('0x29')](_0x419e52)){logger[_0xb694('0x1a')](_0xb694('0x2a'),_0x419e52);return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x461cb6[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x461cb6[_0xb694('0x21')],'sessionName':_0x738393[_0xb694('0x22')],'query':util[_0xb694('0x1f')](_0xb694('0x2f'),_0x419e52)},'json':!![]})[_0xb694('0x24')](function(_0x217689){if(_0x217689[_0xb694('0x30')]&&_0x217689[_0xb694('0x31')][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x32'));return BPromise[_0xb694('0x33')]({'id':_0x217689['result'][0x0]['id'],'email':_0x217689[_0xb694('0x31')][0x0]['email1'],'name':_0x217689['result'][0x0][_0xb694('0x34')]+'\x20'+_0x217689[_0xb694('0x31')][_0xb694('0x35')]});}else{logger[_0xb694('0x1a')](_0xb694('0x36'));return BPromise['resolve']({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')});}})[_0xb694('0x26')](function(_0x742a7e){var _0x52a81a=_0x742a7e[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0x52a81a,JSON['stringify'](_0x742a7e));});}else{logger['info'](_0xb694('0x36'));return BPromise[_0xb694('0x33')]({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')})[_0xb694('0x26')](function(_0x58532d){var _0xb5b39=_0x58532d[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0xb5b39,JSON[_0xb694('0x23')](_0x58532d));});}}function getEndUser(_0x20becb,_0x4b2200,_0x3ae8f8,_0x353517){logger[_0xb694('0x1a')]('Searching\x20end\x20user\x20with\x20phone',_0x3ae8f8);return request({'method':_0xb694('0x2b'),'uri':util['format'](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x20becb[_0xb694('0x21')],'sessionName':_0x353517['sessionName'],'query':util[_0xb694('0x1f')](_0xb694('0x3a'),_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8)},'json':!![]})[_0xb694('0x24')](function(_0xea34ca){if(_0xea34ca[_0xb694('0x30')]&&_0xea34ca['result'][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x3b'));return BPromise[_0xb694('0x33')]({'id':_0xea34ca['result'][0x0]['id'],'name':_0xea34ca[_0xb694('0x31')][0x0]['firstname']+'\x20'+_0xea34ca[_0xb694('0x31')][0x0][_0xb694('0x3c')],'phone':_0x3ae8f8});}else{logger[_0xb694('0x1a')](_0xb694('0x3d'));return request({'method':_0xb694('0x3e'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x20'),'sessionName':_0x353517[_0xb694('0x22')],'elementType':_0xb694('0x3f'),'element':JSON[_0xb694('0x23')]({'lastname':_0x4b2200,'phone':_0x3ae8f8,'assigned_user_id':'\x20'})},'json':!![]})[_0xb694('0x24')](function(_0x15504b){logger[_0xb694('0x1a')](_0xb694('0x40'));return BPromise['resolve']({'id':_0x15504b['result']['id'],'name':_0x15504b['result'][_0xb694('0x3c')],'phone':_0x15504b[_0xb694('0x31')]['phone']});})[_0xb694('0x26')](function(_0x3a1787){var _0x590fce=_0x3a1787[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x41'),_0x590fce,JSON[_0xb694('0x23')](_0x3a1787));});}});}function getConnection(_0x44f017){var _0x47b2ad=_0x44f017[_0xb694('0x21')];var _0x1f93db=_0x44f017[_0xb694('0x42')];return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')]('%s/webservice.php',_0x44f017[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x43'),'username':_0x47b2ad},'json':!![]})[_0xb694('0x24')](function(_0x27f903){if(_0x27f903[_0xb694('0x30')]){return request({'method':_0xb694('0x3e'),'uri':util['format'](_0xb694('0x2c'),_0x44f017[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x44'),'username':_0x47b2ad,'accessKey':md5(_0x27f903['result'][_0xb694('0x45')]+_0x1f93db)},'json':!![]});}})['then'](function(_0x46e2a4){if(_0x46e2a4['success']){return BPromise[_0xb694('0x33')](_0x46e2a4['result']);}else{throw new Error(util['format'](_0xb694('0x46'),_0x44f017['id']));}})[_0xb694('0x26')](function(_0x387fe4){var _0x7bb35f=_0x387fe4[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'getConnection',_0x7bb35f,JSON[_0xb694('0x23')](_0x387fe4));});}function request(_0x1a9d58){logger[_0xb694('0x1a')]('[HTTP]',JSON[_0xb694('0x23')](_0x1a9d58));return rp(_0x1a9d58);}exports['queue']=function(_0x5bcd84,_0x4b6526,_0x43cab0,_0x231862,_0x2c1c07,_0x5e764d){var _0x586421,_0x541365,_0xceed9a,_0x1a5103;_0x5e764d[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x5e764d[_0xb694('0x2d')]);if(_0x2c1c07&&_0x2c1c07[_0xb694('0x47')]){logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x49'));_0x4b6526[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x5e764d[_0xb694('0x4c')],_0x4b6526['uniqueid'],md5(_0x4b6526['uniqueid']));}else{_0x4b6526['recordingURL']='';}return getConnection(_0x5e764d)[_0xb694('0x24')](function(_0x26d9e4){_0x1a5103=_0x26d9e4;return getUser(_0x5e764d,_0x231862[_0xb694('0x4d')],_0x1a5103);})[_0xb694('0x24')](function(_0x503850){_0x586421=_0x503850;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x586421['id']);return getEndUser(_0x5e764d,_0x4b6526[_0xb694('0x4f')],_0x4b6526[_0xb694('0x50')],_0x1a5103);})[_0xb694('0x24')](function(_0x304330){_0x541365=_0x304330;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x541365['id']);return createTicket(_0x5e764d,_0x586421,_0x541365,_0x43cab0,_0x4b6526,_0x43cab0[_0xb694('0x52')],_0x1a5103);})['then'](function(_0x2d0ccb){_0xceed9a=_0x2d0ccb;logger[_0xb694('0x1a')](_0xb694('0x53'));logger['info'](_0xb694('0x54'),_0xceed9a['id']);var _0x41a926=util[_0xb694('0x1f')](_0xb694('0x55'),_0x5e764d[_0xb694('0x2d')],_[_0xb694('0x56')](_0xceed9a['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x57'));emit(util[_0xb694('0x1f')](_0xb694('0x58'),_0x231862[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0x41a926});})[_0xb694('0x26')](function(_0x4c897e){logger['error']('[QUEUE]',JSON[_0xb694('0x23')](_0x4c897e));});};exports[_0xb694('0x5a')]=function(_0x992cd1,_0x3cb33e,_0x3348fa,_0x5e9678,_0x4cece7,_0xb25f5a,_0x13bf08){var _0x2e3c45,_0x25c1c3,_0x15b64e,_0x375e8b;_0xb25f5a['remoteUri']=intUtil['stripTrailingSlash'](_0xb25f5a[_0xb694('0x2d')]);_0xb25f5a['serverUrl']=intUtil[_0xb694('0x5b')](_0xb25f5a['serverUrl']);if(_0x13bf08&&_0x13bf08[_0xb694('0x5c')]&&_0x13bf08[_0xb694('0x5c')]!=='none'){logger['info'](_0xb694('0x5d'),_0xb694('0x49'));_0x3cb33e[_0xb694('0x4a')]=util['format'](_0xb694('0x4b'),_0xb25f5a[_0xb694('0x4c')],_0x3cb33e[_0xb694('0x5e')],md5(_0x3cb33e[_0xb694('0x5e')]));}return getConnection(_0xb25f5a)[_0xb694('0x24')](function(_0x851f02){_0x375e8b=_0x851f02;return getUser(_0xb25f5a,_0x5e9678['email'],_0x375e8b);})[_0xb694('0x24')](function(_0x446c19){_0x2e3c45=_0x446c19;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x2e3c45['id']);return getEndUser(_0xb25f5a,_0x3cb33e[_0xb694('0x5f')],_0x3cb33e[_0xb694('0x60')],_0x375e8b);})[_0xb694('0x24')](function(_0x3e7cb0){_0x25c1c3=_0x3e7cb0;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x25c1c3['id']);return createTicket(_0xb25f5a,_0x2e3c45,_0x25c1c3,_0x3348fa,_0x3cb33e,_0x3348fa['Fields'],_0x375e8b);})[_0xb694('0x24')](function(_0x2bd9d5){_0x15b64e=_0x2bd9d5;logger[_0xb694('0x1a')](_0xb694('0x53'));logger[_0xb694('0x1a')](_0xb694('0x54'),_0x15b64e['id']);var _0xa43597=util[_0xb694('0x1f')](_0xb694('0x55'),_0xb25f5a[_0xb694('0x2d')],_[_0xb694('0x56')](_0x15b64e['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x5d'),_0xb694('0x57'));emit(util['format'](_0xb694('0x58'),_0x5e9678[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0xa43597});})['catch'](function(_0x4506ef){logger[_0xb694('0x25')]('[OUTBOUND]',JSON[_0xb694('0x23')](_0x4506ef));});};exports[_0xb694('0x61')]=function(_0x16b39b,_0x28f612,_0x4c4731,_0xbba879,_0x4a4bcb,_0x55297a){var _0xad5381,_0x56e733,_0x410f6c,_0x5ebe46;_0x55297a[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x55297a[_0xb694('0x2d')]);_0x55297a['serverUrl']=intUtil[_0xb694('0x5b')](_0x55297a[_0xb694('0x4c')]);if(_0x4a4bcb&&_0x4a4bcb['monitor_format']){logger[_0xb694('0x1a')]('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',_0xb694('0x49'));_0x28f612[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x55297a['serverUrl'],_0x28f612[_0xb694('0x5e')],md5(_0x28f612['uniqueid']));}else{_0x28f612[_0xb694('0x4a')]='';}return getConnection(_0x55297a)[_0xb694('0x24')](function(_0x359e98){_0x5ebe46=_0x359e98;return getUser(_0x55297a,'',_0x5ebe46);})[_0xb694('0x24')](function(_0xcf5c8e){_0xad5381=_0xcf5c8e;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0xad5381['id']);return getEndUser(_0x55297a,_0x28f612[_0xb694('0x4f')],_0x28f612[_0xb694('0x50')],_0x5ebe46);})['then'](function(_0x91d253){_0x56e733=_0x91d253;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x56e733['id']);return createTicket(_0x55297a,_0xad5381,_0x56e733,_0x4c4731,_0x28f612,_0x4c4731[_0xb694('0x52')],_0x5ebe46);})[_0xb694('0x24')](function(_0x2dc61f){_0x410f6c=_0x2dc61f;logger['info']('Ticket\x20created!');logger[_0xb694('0x1a')](_0xb694('0x54'),_0x410f6c['id']);})[_0xb694('0x26')](function(_0x1436bf){logger['error']('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',JSON['stringify'](_0x1436bf));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x385a23,_0x6a7bd6){var _0x5cd286=function(_0x117733){while(--_0x117733){_0x385a23['push'](_0x385a23['shift']());}};_0x5cd286(++_0x6a7bd6);}(_0x9c44,0x178));var _0x49c4=function(_0xb0f7c3,_0x4eae95){_0xb0f7c3=_0xb0f7c3-0x0;var _0x28ea68=_0x9c44[_0xb0f7c3];return _0x28ea68;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff