// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7217=['The\x20User\x20ID\x20is:','calleridname','calleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','outbound','serverUrl','recordingFormat','none','destcalleridname','destcalleridnum','Fields','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','Ticket\x20created!','lodash','bluebird','md5','util','ioredis','./util','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','Agent\x20found!','email1','first_name','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email'];(function(_0x4a160c,_0x4667c6){var _0x187288=function(_0x2bd160){while(--_0x2bd160){_0x4a160c['push'](_0x4a160c['shift']());}};_0x187288(++_0x4667c6);}(_0x7217,0x19e));var _0x7721=function(_0x4fc9e6,_0xc51915){_0x4fc9e6=_0x4fc9e6-0x0;var _0x551d28=_0x7217[_0x4fc9e6];return _0x551d28;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var BPromise=require(_0x7721('0x1'));var md5=require(_0x7721('0x2'));var util=require(_0x7721('0x3'));var Redis=require(_0x7721('0x4'));var intUtil=require(_0x7721('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x7721('0x6'));config[_0x7721('0x7')]=_[_0x7721('0x8')](config[_0x7721('0x7')],{'host':_0x7721('0x9'),'port':0x18eb});var io=require(_0x7721('0xa'))(new Redis(config[_0x7721('0x7')]));function emit(_0x21f680,_0x225610,_0x2f99ed){io['to'](_0x21f680)[_0x7721('0xb')](_0x225610,_0x2f99ed);}function getCustomFields(_0x2a66cb,_0xfa8835){var _0x138740={};if(_0x2a66cb[_0x7721('0xc')]>0x0){_['forEach'](_0x2a66cb,function(_0x461d1a){if(_0x461d1a[_0x7721('0xd')]===_0x7721('0xe')&&_0x461d1a[_0x7721('0xf')]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0x461d1a[_0x7721('0x10')][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='variable'&&_0x461d1a[_0x7721('0x12')]&&_0x461d1a[_0x7721('0xf')]&&_0xfa8835[_0x461d1a['variableName']]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x12')]][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='customVariable'&&_0x461d1a[_0x7721('0x13')]&&_0x461d1a[_0x7721('0x13')]['name']&&_0x461d1a['idField']&&_0xfa8835[_0x461d1a['Variable'][_0x7721('0x14')][_0x7721('0x15')]()]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x13')]['name'][_0x7721('0x15')]()]['toString']();}});}return _0x138740;}function createTicket(_0x3fc09e,_0x5cb0e6,_0xfec626,_0x4e96fb,_0x3ab5a5,_0x3e140d,_0x2286e5){logger[_0x7721('0x16')](_0x7721('0x17'));var _0x413263=_[_0x7721('0x18')]({'parent_id':'','assigned_user_id':_0x5cb0e6['id'],'ticketpriorities':_0x7721('0x19'),'ticketstatus':'Open','ticket_title':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1b')],_0x3ab5a5,'\x20'),'description':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1c')],_0x3ab5a5,'\x0a'),'contact_id':_0xfec626['id']},getCustomFields(_0x3e140d,_0x3ab5a5));var _0x57140c={'method':_0x7721('0x1d'),'uri':util['format'](_0x7721('0x1e'),_0x3fc09e[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x20'),'username':_0x3fc09e[_0x7721('0x21')],'sessionName':_0x2286e5[_0x7721('0x22')],'elementType':_0x7721('0x23'),'element':JSON[_0x7721('0x24')](_0x413263)},'json':!![]};return request(_0x57140c)['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x25')]){return BPromise[_0x7721('0x26')]({'id':_0x216f20[_0x7721('0x27')]['id']});}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x29'),JSON[_0x7721('0x24')](_0x216f20[_0x7721('0x2a')])));}})[_0x7721('0x2b')](function(_0x52316e){var _0x258ddf=_0x52316e['statusCode']||0x1f4;logger['error'](_0x7721('0x2c'),_0x7721('0x2d'),_0x258ddf,JSON[_0x7721('0x24')](_0x52316e));});}function getUser(_0x158d98,_0x1ea4d,_0x37b9f0){if(intUtil[_0x7721('0x2e')](_0x1ea4d)){logger[_0x7721('0x16')]('Getting\x20agent\x20with\x20email',_0x1ea4d);return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x158d98['remoteUri']),'qs':{'operation':_0x7721('0x30'),'username':_0x158d98[_0x7721('0x21')],'sessionName':_0x37b9f0['sessionName'],'query':util[_0x7721('0x28')](_0x7721('0x31'),_0x1ea4d)},'json':!![]})[_0x7721('0x32')](function(_0x58d54b){if(_0x58d54b[_0x7721('0x25')]&&_0x58d54b[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x33'));return BPromise['resolve']({'id':_0x58d54b[_0x7721('0x27')][0x0]['id'],'email':_0x58d54b[_0x7721('0x27')][0x0][_0x7721('0x34')],'name':_0x58d54b['result'][0x0][_0x7721('0x35')]+'\x20'+_0x58d54b[_0x7721('0x27')]['last_name']});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')});}})[_0x7721('0x2b')](function(_0x13c635){var _0x2f1fe0=_0x13c635[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x39'),_0x2f1fe0,JSON['stringify'](_0x13c635));});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')})[_0x7721('0x2b')](function(_0x378ba5){var _0x482b70=_0x378ba5['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x7721('0x39'),_0x482b70,JSON[_0x7721('0x24')](_0x378ba5));});}}function getEndUser(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa){logger['info'](_0x7721('0x3a'),_0x4a90ce);return request({'method':_0x7721('0x2f'),'uri':util['format'](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'qs':{'operation':'query','username':_0x1acc72['username'],'sessionName':_0xa389fa[_0x7721('0x22')],'query':util[_0x7721('0x28')](_0x7721('0x3b'),_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce)},'json':!![]})[_0x7721('0x32')](function(_0x577af9){if(_0x577af9[_0x7721('0x25')]&&_0x577af9[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x3c'));return BPromise['resolve']({'id':_0x577af9[_0x7721('0x27')][0x0]['id'],'name':_0x577af9['result'][0x0][_0x7721('0x3d')]+'\x20'+_0x577af9['result'][0x0][_0x7721('0x3e')],'phone':_0x4a90ce});}else{logger[_0x7721('0x16')](_0x7721('0x3f'));return request({'method':'POST','uri':util[_0x7721('0x28')](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'form':{'operation':'create','sessionName':_0xa389fa[_0x7721('0x22')],'elementType':_0x7721('0x40'),'element':JSON[_0x7721('0x24')]({'lastname':_0x22ef35,'phone':_0x4a90ce,'assigned_user_id':'\x20'})},'json':!![]})[_0x7721('0x32')](function(_0x135dbc){logger[_0x7721('0x16')](_0x7721('0x41'));return BPromise['resolve']({'id':_0x135dbc['result']['id'],'name':_0x135dbc[_0x7721('0x27')][_0x7721('0x3e')],'phone':_0x135dbc[_0x7721('0x27')][_0x7721('0x42')]});})[_0x7721('0x2b')](function(_0x15181b){var _0x1d2ea5=_0x15181b[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),'getEndUser',_0x1d2ea5,JSON['stringify'](_0x15181b));});}});}function getConnection(_0x5ed70d){var _0x6a4664=_0x5ed70d[_0x7721('0x21')];var _0x219c9f=_0x5ed70d['accessKey'];return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'qs':{'operation':'getchallenge','username':_0x6a4664},'json':!![]})[_0x7721('0x32')](function(_0x5c6922){if(_0x5c6922[_0x7721('0x25')]){return request({'method':_0x7721('0x1d'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x43'),'username':_0x6a4664,'accessKey':md5(_0x5c6922['result'][_0x7721('0x44')]+_0x219c9f)},'json':!![]});}})[_0x7721('0x32')](function(_0xf88e8c){if(_0xf88e8c['success']){return BPromise[_0x7721('0x26')](_0xf88e8c['result']);}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x45'),_0x5ed70d['id']));}})[_0x7721('0x2b')](function(_0x443503){var _0x1c95d8=_0x443503[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x46'),_0x1c95d8,JSON[_0x7721('0x24')](_0x443503));});}function request(_0x31770e){logger[_0x7721('0x16')](_0x7721('0x47'),JSON[_0x7721('0x24')](_0x31770e));return rp(_0x31770e);}exports[_0x7721('0x48')]=function(_0x5b741d,_0x474f32,_0x2f6f30,_0x8e1214,_0x2c1119,_0x1f1ac7){var _0x315127,_0x267f5e,_0x57484c,_0x234bee;_0x1f1ac7[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x1f1ac7[_0x7721('0x1f')]);if(_0x2c1119&&_0x2c1119[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x4b'),_0x7721('0x4c'));_0x474f32[_0x7721('0x4d')]=util[_0x7721('0x28')](_0x7721('0x4e'),_0x1f1ac7['serverUrl'],_0x474f32[_0x7721('0x4f')],md5(_0x474f32[_0x7721('0x4f')]));}else{_0x474f32[_0x7721('0x4d')]='';}return getConnection(_0x1f1ac7)[_0x7721('0x32')](function(_0x15ed3b){_0x234bee=_0x15ed3b;return getUser(_0x1f1ac7,_0x8e1214[_0x7721('0x50')],_0x234bee);})[_0x7721('0x32')](function(_0x36fe6f){_0x315127=_0x36fe6f;logger[_0x7721('0x16')](_0x7721('0x51'),_0x315127['id']);return getEndUser(_0x1f1ac7,_0x474f32[_0x7721('0x52')],_0x474f32[_0x7721('0x53')],_0x234bee);})[_0x7721('0x32')](function(_0x18f7f6){_0x267f5e=_0x18f7f6;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x267f5e['id']);return createTicket(_0x1f1ac7,_0x315127,_0x267f5e,_0x2f6f30,_0x474f32,_0x2f6f30['Fields'],_0x234bee);})['then'](function(_0x885a3a){_0x57484c=_0x885a3a;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x57484c['id']);var _0x47925a=util[_0x7721('0x28')](_0x7721('0x54'),_0x1f1ac7['remoteUri'],_[_0x7721('0x55')](_0x57484c['id'],'x')[0x1]);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7721('0x28')]('user:%s',_0x8e1214['name']),'trigger:browser:url',{'uri':_0x47925a});})[_0x7721('0x2b')](function(_0x2e9155){logger[_0x7721('0x2a')]('[QUEUE]',JSON[_0x7721('0x24')](_0x2e9155));});};exports[_0x7721('0x56')]=function(_0x2c95d0,_0x168343,_0x6b7c1e,_0x16e80b,_0xad43ce,_0x3e3301,_0x127f46){var _0x197b73,_0x3b03cf,_0x10666e,_0x148562;_0x3e3301[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x3e3301['remoteUri']);_0x3e3301[_0x7721('0x57')]=intUtil[_0x7721('0x49')](_0x3e3301[_0x7721('0x57')]);if(_0x127f46&&_0x127f46[_0x7721('0x58')]&&_0x127f46['recordingFormat']!==_0x7721('0x59')){logger[_0x7721('0x16')]('[OUTBOUND]',_0x7721('0x4c'));_0x168343['recordingURL']=util[_0x7721('0x28')](_0x7721('0x4e'),_0x3e3301[_0x7721('0x57')],_0x168343[_0x7721('0x4f')],md5(_0x168343[_0x7721('0x4f')]));}return getConnection(_0x3e3301)[_0x7721('0x32')](function(_0x3121e0){_0x148562=_0x3121e0;return getUser(_0x3e3301,_0x16e80b[_0x7721('0x50')],_0x148562);})[_0x7721('0x32')](function(_0x57759a){_0x197b73=_0x57759a;logger[_0x7721('0x16')](_0x7721('0x51'),_0x197b73['id']);return getEndUser(_0x3e3301,_0x168343[_0x7721('0x5a')],_0x168343[_0x7721('0x5b')],_0x148562);})[_0x7721('0x32')](function(_0x3ed425){_0x3b03cf=_0x3ed425;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x3b03cf['id']);return createTicket(_0x3e3301,_0x197b73,_0x3b03cf,_0x6b7c1e,_0x168343,_0x6b7c1e[_0x7721('0x5c')],_0x148562);})[_0x7721('0x32')](function(_0x53c918){_0x10666e=_0x53c918;logger[_0x7721('0x16')]('Ticket\x20created!');logger[_0x7721('0x16')](_0x7721('0x5d'),_0x10666e['id']);var _0x4282ba=util[_0x7721('0x28')](_0x7721('0x54'),_0x3e3301[_0x7721('0x1f')],_[_0x7721('0x55')](_0x10666e['id'],'x')[0x1]);logger['info'](_0x7721('0x5e'),_0x7721('0x5f'));emit(util[_0x7721('0x28')]('user:%s',_0x16e80b['name']),'trigger:browser:url',{'uri':_0x4282ba});})['catch'](function(_0x5e966f){logger[_0x7721('0x2a')](_0x7721('0x5e'),JSON['stringify'](_0x5e966f));});};exports[_0x7721('0x60')]=function(_0x42f6e9,_0xbbc86f,_0x4593e1,_0x53ebb1,_0x275b25,_0xfe9fb8){var _0x322afc,_0x1bea13,_0x3cf3fd,_0x53adb1;_0xfe9fb8[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0xfe9fb8[_0x7721('0x1f')]);_0xfe9fb8['serverUrl']=intUtil['stripTrailingSlash'](_0xfe9fb8[_0x7721('0x57')]);if(_0x275b25&&_0x275b25[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x61'),_0x7721('0x4c'));_0xbbc86f['recordingURL']=util['format'](_0x7721('0x4e'),_0xfe9fb8[_0x7721('0x57')],_0xbbc86f[_0x7721('0x4f')],md5(_0xbbc86f[_0x7721('0x4f')]));}else{_0xbbc86f[_0x7721('0x4d')]='';}return getConnection(_0xfe9fb8)[_0x7721('0x32')](function(_0x34187f){_0x53adb1=_0x34187f;return getUser(_0xfe9fb8,'',_0x53adb1);})['then'](function(_0xdfae41){_0x322afc=_0xdfae41;logger[_0x7721('0x16')](_0x7721('0x51'),_0x322afc['id']);return getEndUser(_0xfe9fb8,_0xbbc86f['calleridname'],_0xbbc86f[_0x7721('0x53')],_0x53adb1);})[_0x7721('0x32')](function(_0xdcd3e0){_0x1bea13=_0xdcd3e0;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x1bea13['id']);return createTicket(_0xfe9fb8,_0x322afc,_0x1bea13,_0x4593e1,_0xbbc86f,_0x4593e1['Fields'],_0x53adb1);})[_0x7721('0x32')](function(_0x2cac50){_0x3cf3fd=_0x2cac50;logger[_0x7721('0x16')](_0x7721('0x62'));logger[_0x7721('0x16')](_0x7721('0x5d'),_0x3cf3fd['id']);})['catch'](function(_0x3855d5){logger[_0x7721('0x2a')](_0x7721('0x61'),JSON['stringify'](_0x3855d5));});};
\ No newline at end of file
+var _0x008c=['util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','merge','Descriptions','POST','format','%s/webservice.php','remoteUri','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','Agent\x20found!','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','lastname','phone','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','lodash','request-promise','bluebird','md5'];(function(_0xfae23b,_0x2be4ba){var _0x200640=function(_0x4ae258){while(--_0x4ae258){_0xfae23b['push'](_0xfae23b['shift']());}};_0x200640(++_0x2be4ba);}(_0x008c,0x188));var _0xc008=function(_0x5871f9,_0x28ccb7){_0x5871f9=_0x5871f9-0x0;var _0x8fd1c0=_0x008c[_0x5871f9];return _0x8fd1c0;};'use strict';var _=require(_0xc008('0x0'));var rp=require(_0xc008('0x1'));var BPromise=require(_0xc008('0x2'));var md5=require(_0xc008('0x3'));var util=require(_0xc008('0x4'));var Redis=require('ioredis');var intUtil=require(_0xc008('0x5'));var config=require(_0xc008('0x6'));var logger=require(_0xc008('0x7'))(_0xc008('0x8'));config[_0xc008('0x9')]=_[_0xc008('0xa')](config[_0xc008('0x9')],{'host':_0xc008('0xb'),'port':0x18eb});var io=require(_0xc008('0xc'))(new Redis(config['redis']));function emit(_0x428fa9,_0x5aa09b,_0x30be38){io['to'](_0x428fa9)['emit'](_0x5aa09b,_0x30be38);}function getCustomFields(_0x52041f,_0x27830d){var _0x7231b4={};if(_0x52041f['length']>0x0){_['forEach'](_0x52041f,function(_0x543eb8){if(_0x543eb8[_0xc008('0xd')]===_0xc008('0xe')&&_0x543eb8['idField']){_0x7231b4[_0x543eb8[_0xc008('0xf')]]=_0x543eb8[_0xc008('0x10')][_0xc008('0x11')]();}else if(_0x543eb8[_0xc008('0xd')]===_0xc008('0x12')&&_0x543eb8[_0xc008('0x13')]&&_0x543eb8[_0xc008('0xf')]&&_0x27830d[_0x543eb8['variableName']]){_0x7231b4[_0x543eb8['idField']]=_0x27830d[_0x543eb8[_0xc008('0x13')]]['toString']();}else if(_0x543eb8[_0xc008('0xd')]===_0xc008('0x14')&&_0x543eb8[_0xc008('0x15')]&&_0x543eb8[_0xc008('0x15')][_0xc008('0x16')]&&_0x543eb8['idField']&&_0x27830d[_0x543eb8['Variable']['name'][_0xc008('0x17')]()]){_0x7231b4[_0x543eb8[_0xc008('0xf')]]=_0x27830d[_0x543eb8[_0xc008('0x15')][_0xc008('0x16')]['toLowerCase']()]['toString']();}});}return _0x7231b4;}function createTicket(_0x540e45,_0x5c2668,_0x46042b,_0x462af5,_0x501137,_0x813397,_0x5906e6){logger['info']('Creating\x20new\x20ticket...');var _0x50261c=_[_0xc008('0x18')]({'parent_id':'','assigned_user_id':_0x5c2668['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil['getString'](_0x462af5['Subjects'],_0x501137,'\x20'),'description':intUtil['getString'](_0x462af5[_0xc008('0x19')],_0x501137,'\x0a'),'contact_id':_0x46042b['id']},getCustomFields(_0x813397,_0x501137));var _0x4777a6={'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x540e45[_0xc008('0x1d')]),'form':{'operation':'create','username':_0x540e45[_0xc008('0x1e')],'sessionName':_0x5906e6['sessionName'],'elementType':'HelpDesk','element':JSON[_0xc008('0x1f')](_0x50261c)},'json':!![]};return request(_0x4777a6)[_0xc008('0x20')](function(_0x2e3cfb){if(_0x2e3cfb[_0xc008('0x21')]){return BPromise['resolve']({'id':_0x2e3cfb['result']['id']});}else{throw new Error(util['format'](_0xc008('0x22'),JSON[_0xc008('0x1f')](_0x2e3cfb[_0xc008('0x23')])));}})[_0xc008('0x24')](function(_0x5bebd9){var _0x5e2aca=_0x5bebd9['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xc008('0x25'),_0x5e2aca,JSON[_0xc008('0x1f')](_0x5bebd9));});}function getUser(_0x25eae4,_0x529961,_0x24c14c){if(intUtil[_0xc008('0x26')](_0x529961)){logger[_0xc008('0x27')](_0xc008('0x28'),_0x529961);return request({'method':'GET','uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x25eae4['remoteUri']),'qs':{'operation':'query','username':_0x25eae4['username'],'sessionName':_0x24c14c[_0xc008('0x29')],'query':util[_0xc008('0x1b')](_0xc008('0x2a'),_0x529961)},'json':!![]})[_0xc008('0x20')](function(_0x1de04b){if(_0x1de04b[_0xc008('0x21')]&&_0x1de04b[_0xc008('0x2b')][_0xc008('0x2c')]){logger[_0xc008('0x27')](_0xc008('0x2d'));return BPromise[_0xc008('0x2e')]({'id':_0x1de04b[_0xc008('0x2b')][0x0]['id'],'email':_0x1de04b['result'][0x0][_0xc008('0x2f')],'name':_0x1de04b[_0xc008('0x2b')][0x0]['first_name']+'\x20'+_0x1de04b[_0xc008('0x2b')][_0xc008('0x30')]});}else{logger[_0xc008('0x27')](_0xc008('0x31'));return BPromise[_0xc008('0x2e')]({'id':_0x24c14c[_0xc008('0x32')],'email':_0x25eae4[_0xc008('0x1e')],'name':_0xc008('0x33')});}})[_0xc008('0x24')](function(_0x4f14d2){var _0x415b87=_0x4f14d2[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')](_0xc008('0x35'),_0xc008('0x36'),_0x415b87,JSON[_0xc008('0x1f')](_0x4f14d2));});}else{logger[_0xc008('0x27')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xc008('0x2e')]({'id':_0x24c14c[_0xc008('0x32')],'email':_0x25eae4['username'],'name':_0xc008('0x33')})[_0xc008('0x24')](function(_0x5e38d5){var _0x263473=_0x5e38d5[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x263473,JSON['stringify'](_0x5e38d5));});}}function getEndUser(_0x234f2a,_0x518024,_0x3dd0ac,_0x3884dd){logger[_0xc008('0x27')](_0xc008('0x37'),_0x3dd0ac);return request({'method':_0xc008('0x38'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x234f2a[_0xc008('0x1d')]),'qs':{'operation':_0xc008('0x39'),'username':_0x234f2a[_0xc008('0x1e')],'sessionName':_0x3884dd[_0xc008('0x29')],'query':util[_0xc008('0x1b')](_0xc008('0x3a'),_0x3dd0ac,_0x3dd0ac,_0x3dd0ac,_0x3dd0ac,_0x3dd0ac)},'json':!![]})[_0xc008('0x20')](function(_0x4cace5){if(_0x4cace5[_0xc008('0x21')]&&_0x4cace5[_0xc008('0x2b')][_0xc008('0x2c')]){logger[_0xc008('0x27')]('Enduser\x20found!');return BPromise[_0xc008('0x2e')]({'id':_0x4cace5[_0xc008('0x2b')][0x0]['id'],'name':_0x4cace5[_0xc008('0x2b')][0x0][_0xc008('0x3b')]+'\x20'+_0x4cace5[_0xc008('0x2b')][0x0]['lastname'],'phone':_0x3dd0ac});}else{logger[_0xc008('0x27')](_0xc008('0x3c'));return request({'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')](_0xc008('0x1c'),_0x234f2a['remoteUri']),'form':{'operation':_0xc008('0x3d'),'sessionName':_0x3884dd[_0xc008('0x29')],'elementType':_0xc008('0x3e'),'element':JSON[_0xc008('0x1f')]({'lastname':_0x518024,'phone':_0x3dd0ac,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x26cd05){logger[_0xc008('0x27')](_0xc008('0x3f'));return BPromise['resolve']({'id':_0x26cd05[_0xc008('0x2b')]['id'],'name':_0x26cd05['result'][_0xc008('0x40')],'phone':_0x26cd05['result'][_0xc008('0x41')]});})[_0xc008('0x24')](function(_0x5a5d85){var _0x31007c=_0x5a5d85[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xc008('0x42'),_0x31007c,JSON[_0xc008('0x1f')](_0x5a5d85));});}});}function getConnection(_0x200469){var _0x44fc5d=_0x200469[_0xc008('0x1e')];var _0x372305=_0x200469['accessKey'];return request({'method':'GET','uri':util['format'](_0xc008('0x1c'),_0x200469[_0xc008('0x1d')]),'qs':{'operation':_0xc008('0x43'),'username':_0x44fc5d},'json':!![]})[_0xc008('0x20')](function(_0x25289f){if(_0x25289f[_0xc008('0x21')]){return request({'method':_0xc008('0x1a'),'uri':util[_0xc008('0x1b')]('%s/webservice.php',_0x200469['remoteUri']),'form':{'operation':'login','username':_0x44fc5d,'accessKey':md5(_0x25289f[_0xc008('0x2b')][_0xc008('0x44')]+_0x372305)},'json':!![]});}})[_0xc008('0x20')](function(_0x511383){if(_0x511383[_0xc008('0x21')]){return BPromise[_0xc008('0x2e')](_0x511383[_0xc008('0x2b')]);}else{throw new Error(util[_0xc008('0x1b')](_0xc008('0x45'),_0x200469['id']));}})[_0xc008('0x24')](function(_0x17ec90){var _0x405e87=_0x17ec90[_0xc008('0x34')]||0x1f4;logger[_0xc008('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x405e87,JSON[_0xc008('0x1f')](_0x17ec90));});}function request(_0x51cb14){logger[_0xc008('0x27')](_0xc008('0x46'),JSON[_0xc008('0x1f')](_0x51cb14));return rp(_0x51cb14);}exports['queue']=function(_0x144ab2,_0x32b435,_0xee64,_0x8b9775,_0x750cc9,_0x51105f){var _0x3a7b3b,_0x27b022,_0x4b4c6d,_0x24f775;_0x51105f[_0xc008('0x1d')]=intUtil['stripTrailingSlash'](_0x51105f['remoteUri']);if(_0x750cc9&&_0x750cc9[_0xc008('0x47')]){logger[_0xc008('0x27')](_0xc008('0x48'),_0xc008('0x49'));_0x32b435[_0xc008('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x51105f[_0xc008('0x4b')],_0x32b435['uniqueid'],md5(_0x32b435[_0xc008('0x4c')]));}else{_0x32b435[_0xc008('0x4a')]='';}return getConnection(_0x51105f)[_0xc008('0x20')](function(_0x2f1105){_0x24f775=_0x2f1105;return getUser(_0x51105f,_0x8b9775[_0xc008('0x4d')],_0x24f775);})[_0xc008('0x20')](function(_0x49d8b0){_0x3a7b3b=_0x49d8b0;logger[_0xc008('0x27')](_0xc008('0x4e'),_0x3a7b3b['id']);return getEndUser(_0x51105f,_0x32b435[_0xc008('0x4f')],_0x32b435[_0xc008('0x50')],_0x24f775);})[_0xc008('0x20')](function(_0x5aa385){_0x27b022=_0x5aa385;logger[_0xc008('0x27')]('The\x20Enduser\x20ID\x20is:',_0x27b022['id']);return createTicket(_0x51105f,_0x3a7b3b,_0x27b022,_0xee64,_0x32b435,_0xee64['Fields'],_0x24f775);})['then'](function(_0x89bb20){_0x4b4c6d=_0x89bb20;logger[_0xc008('0x27')](_0xc008('0x51'));logger['info'](_0xc008('0x52'),_0x4b4c6d['id']);var _0x2d8361=util[_0xc008('0x1b')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x51105f[_0xc008('0x1d')],_[_0xc008('0x53')](_0x4b4c6d['id'],'x')[0x1]);logger[_0xc008('0x27')](_0xc008('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc008('0x1b')]('user:%s',_0x8b9775[_0xc008('0x16')]),_0xc008('0x54'),{'uri':_0x2d8361});})[_0xc008('0x24')](function(_0x943c91){logger[_0xc008('0x23')](_0xc008('0x48'),JSON['stringify'](_0x943c91));});};exports[_0xc008('0x55')]=function(_0x570001,_0x5bf4a9,_0x37ce5e,_0x30aa1e,_0x56e755,_0xb1befa,_0xb8ba7){var _0x3e373e,_0x4517c0,_0x21ee6d,_0x31a339;_0xb1befa[_0xc008('0x1d')]=intUtil['stripTrailingSlash'](_0xb1befa[_0xc008('0x1d')]);_0xb1befa[_0xc008('0x4b')]=intUtil[_0xc008('0x56')](_0xb1befa[_0xc008('0x4b')]);if(_0xb8ba7&&_0xb8ba7[_0xc008('0x57')]&&_0xb8ba7[_0xc008('0x57')]!==_0xc008('0x58')){logger[_0xc008('0x27')](_0xc008('0x59'),_0xc008('0x49'));_0x5bf4a9[_0xc008('0x4a')]=util[_0xc008('0x1b')](_0xc008('0x5a'),_0xb1befa[_0xc008('0x4b')],_0x5bf4a9['uniqueid'],md5(_0x5bf4a9[_0xc008('0x4c')]));}return getConnection(_0xb1befa)[_0xc008('0x20')](function(_0x3d3a7e){_0x31a339=_0x3d3a7e;return getUser(_0xb1befa,_0x30aa1e['email'],_0x31a339);})[_0xc008('0x20')](function(_0x3214df){_0x3e373e=_0x3214df;logger['info']('The\x20User\x20ID\x20is:',_0x3e373e['id']);return getEndUser(_0xb1befa,_0x5bf4a9[_0xc008('0x5b')],_0x5bf4a9[_0xc008('0x5c')],_0x31a339);})[_0xc008('0x20')](function(_0x39083c){_0x4517c0=_0x39083c;logger[_0xc008('0x27')](_0xc008('0x5d'),_0x4517c0['id']);return createTicket(_0xb1befa,_0x3e373e,_0x4517c0,_0x37ce5e,_0x5bf4a9,_0x37ce5e[_0xc008('0x5e')],_0x31a339);})[_0xc008('0x20')](function(_0x39e219){_0x21ee6d=_0x39e219;logger[_0xc008('0x27')](_0xc008('0x51'));logger['info'](_0xc008('0x52'),_0x21ee6d['id']);var _0x25a52b=util[_0xc008('0x1b')](_0xc008('0x5f'),_0xb1befa['remoteUri'],_[_0xc008('0x53')](_0x21ee6d['id'],'x')[0x1]);logger['info'](_0xc008('0x59'),_0xc008('0x60'));emit(util[_0xc008('0x1b')]('user:%s',_0x30aa1e[_0xc008('0x16')]),_0xc008('0x54'),{'uri':_0x25a52b});})[_0xc008('0x24')](function(_0x553f5c){logger[_0xc008('0x23')]('[OUTBOUND]',JSON[_0xc008('0x1f')](_0x553f5c));});};exports[_0xc008('0x61')]=function(_0x23012c,_0x6fe732,_0x295ec7,_0x4ca4a6,_0x3c30db,_0x3f2342){var _0x49493b,_0x3efb77,_0x5233bb,_0x278cbe;_0x3f2342['remoteUri']=intUtil[_0xc008('0x56')](_0x3f2342['remoteUri']);_0x3f2342[_0xc008('0x4b')]=intUtil[_0xc008('0x56')](_0x3f2342[_0xc008('0x4b')]);if(_0x3c30db&&_0x3c30db[_0xc008('0x47')]){logger['info'](_0xc008('0x62'),_0xc008('0x49'));_0x6fe732[_0xc008('0x4a')]=util[_0xc008('0x1b')](_0xc008('0x5a'),_0x3f2342[_0xc008('0x4b')],_0x6fe732[_0xc008('0x4c')],md5(_0x6fe732[_0xc008('0x4c')]));}else{_0x6fe732['recordingURL']='';}return getConnection(_0x3f2342)[_0xc008('0x20')](function(_0x530c2f){_0x278cbe=_0x530c2f;return getUser(_0x3f2342,'',_0x278cbe);})['then'](function(_0x4c84da){_0x49493b=_0x4c84da;logger[_0xc008('0x27')](_0xc008('0x4e'),_0x49493b['id']);return getEndUser(_0x3f2342,_0x6fe732[_0xc008('0x4f')],_0x6fe732[_0xc008('0x50')],_0x278cbe);})[_0xc008('0x20')](function(_0x2e9646){_0x3efb77=_0x2e9646;logger[_0xc008('0x27')](_0xc008('0x5d'),_0x3efb77['id']);return createTicket(_0x3f2342,_0x49493b,_0x3efb77,_0x295ec7,_0x6fe732,_0x295ec7[_0xc008('0x5e')],_0x278cbe);})['then'](function(_0x38b603){_0x5233bb=_0x38b603;logger[_0xc008('0x27')](_0xc008('0x51'));logger[_0xc008('0x27')](_0xc008('0x52'),_0x5233bb['id']);})[_0xc008('0x24')](function(_0x23d4ff){logger[_0xc008('0x23')](_0xc008('0x62'),JSON[_0xc008('0x1f')](_0x23d4ff));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff