// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xffce=['destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','content','toString','type','variableName','idField','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','create','username','sessionName','HelpDesk','then','success','resolve','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','email1','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email'];(function(_0x503bf0,_0x22e46f){var _0x1f10dc=function(_0x57da13){while(--_0x57da13){_0x503bf0['push'](_0x503bf0['shift']());}};_0x1f10dc(++_0x22e46f);}(_0xffce,0xe5));var _0xeffc=function(_0x2b44f9,_0x4c6922){_0x2b44f9=_0x2b44f9-0x0;var _0x2bc8ff=_0xffce[_0x2b44f9];return _0x2bc8ff;};'use strict';var _=require(_0xeffc('0x0'));var rp=require(_0xeffc('0x1'));var BPromise=require(_0xeffc('0x2'));var md5=require(_0xeffc('0x3'));var util=require(_0xeffc('0x4'));var Redis=require('ioredis');var intUtil=require(_0xeffc('0x5'));var config=require(_0xeffc('0x6'));var logger=require(_0xeffc('0x7'))(_0xeffc('0x8'));config[_0xeffc('0x9')]=_[_0xeffc('0xa')](config['redis'],{'host':_0xeffc('0xb'),'port':0x18eb});var io=require(_0xeffc('0xc'))(new Redis(config[_0xeffc('0x9')]));function emit(_0x2d2d55,_0x41fae8,_0x3dfda0){io['to'](_0x2d2d55)[_0xeffc('0xd')](_0x41fae8,_0x3dfda0);}function getCustomFields(_0x20d8c4,_0x568c29){var _0x218944={};if(_0x20d8c4[_0xeffc('0xe')]>0x0){_[_0xeffc('0xf')](_0x20d8c4,function(_0x5df3b2){if(_0x5df3b2['type']===_0xeffc('0x10')&&_0x5df3b2['idField']){_0x218944[_0x5df3b2['idField']]=_0x5df3b2[_0xeffc('0x11')][_0xeffc('0x12')]();}else if(_0x5df3b2[_0xeffc('0x13')]==='variable'&&_0x5df3b2[_0xeffc('0x14')]&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x14')]]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2['variableName']]['toString']();}else if(_0x5df3b2[_0xeffc('0x13')]===_0xeffc('0x16')&&_0x5df3b2[_0xeffc('0x17')]&&_0x5df3b2[_0xeffc('0x17')]['name']&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x17')]['name']['toLowerCase']()]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2[_0xeffc('0x17')][_0xeffc('0x18')][_0xeffc('0x19')]()][_0xeffc('0x12')]();}});}return _0x218944;}function createTicket(_0x182ac2,_0x5add09,_0x339854,_0x4d36e5,_0x599e26,_0x4385eb,_0x323555){logger[_0xeffc('0x1a')](_0xeffc('0x1b'));var _0x3ec228=_[_0xeffc('0x1c')]({'parent_id':'','assigned_user_id':_0x5add09['id'],'ticketpriorities':_0xeffc('0x1d'),'ticketstatus':_0xeffc('0x1e'),'ticket_title':intUtil[_0xeffc('0x1f')](_0x4d36e5['Subjects'],_0x599e26,'\x20'),'description':intUtil[_0xeffc('0x1f')](_0x4d36e5[_0xeffc('0x20')],_0x599e26,'\x0a'),'contact_id':_0x339854['id']},getCustomFields(_0x4385eb,_0x599e26));var _0x2775bb={'method':'POST','uri':util['format']('%s/webservice.php',_0x182ac2['remoteUri']),'form':{'operation':_0xeffc('0x21'),'username':_0x182ac2[_0xeffc('0x22')],'sessionName':_0x323555[_0xeffc('0x23')],'elementType':_0xeffc('0x24'),'element':JSON['stringify'](_0x3ec228)},'json':!![]};return request(_0x2775bb)[_0xeffc('0x25')](function(_0x171929){if(_0x171929[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')]({'id':_0x171929['result']['id']});}else{throw new Error(util[_0xeffc('0x28')](_0xeffc('0x29'),JSON[_0xeffc('0x2a')](_0x171929[_0xeffc('0x2b')])));}})[_0xeffc('0x2c')](function(_0x192b1d){var _0x1ed2ed=_0x192b1d[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x2f'),_0x1ed2ed,JSON[_0xeffc('0x2a')](_0x192b1d));});}function getUser(_0x3e1279,_0x3d322d,_0x268593){if(intUtil[_0xeffc('0x30')](_0x3d322d)){logger['info'](_0xeffc('0x31'),_0x3d322d);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x3e1279['remoteUri']),'qs':{'operation':_0xeffc('0x34'),'username':_0x3e1279[_0xeffc('0x22')],'sessionName':_0x268593['sessionName'],'query':util[_0xeffc('0x28')](_0xeffc('0x35'),_0x3d322d)},'json':!![]})[_0xeffc('0x25')](function(_0x4869f6){if(_0x4869f6['success']&&_0x4869f6['result'][_0xeffc('0xe')]){logger[_0xeffc('0x1a')]('Agent\x20found!');return BPromise[_0xeffc('0x27')]({'id':_0x4869f6[_0xeffc('0x36')][0x0]['id'],'email':_0x4869f6[_0xeffc('0x36')][0x0][_0xeffc('0x37')],'name':_0x4869f6['result'][0x0][_0xeffc('0x38')]+'\x20'+_0x4869f6[_0xeffc('0x36')][_0xeffc('0x39')]});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')});}})[_0xeffc('0x2c')](function(_0x36d6a2){var _0x41d8e1=_0x36d6a2[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x41d8e1,JSON[_0xeffc('0x2a')](_0x36d6a2));});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')})['catch'](function(_0x3cd2ec){var _0x1bef2c=_0x3cd2ec[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x3c'),_0x1bef2c,JSON[_0xeffc('0x2a')](_0x3cd2ec));});}}function getEndUser(_0x5b61e2,_0x3f820e,_0x104105,_0x445f9e){logger['info'](_0xeffc('0x3d'),_0x104105);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x34'),'username':_0x5b61e2['username'],'sessionName':_0x445f9e[_0xeffc('0x23')],'query':util[_0xeffc('0x28')](_0xeffc('0x3f'),_0x104105,_0x104105,_0x104105,_0x104105,_0x104105)},'json':!![]})[_0xeffc('0x25')](function(_0x2ae213){if(_0x2ae213[_0xeffc('0x26')]&&_0x2ae213[_0xeffc('0x36')][_0xeffc('0xe')]){logger['info'](_0xeffc('0x40'));return BPromise[_0xeffc('0x27')]({'id':_0x2ae213['result'][0x0]['id'],'name':_0x2ae213[_0xeffc('0x36')][0x0]['firstname']+'\x20'+_0x2ae213[_0xeffc('0x36')][0x0][_0xeffc('0x41')],'phone':_0x104105});}else{logger['info'](_0xeffc('0x42'));return request({'method':_0xeffc('0x43'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'form':{'operation':_0xeffc('0x21'),'sessionName':_0x445f9e[_0xeffc('0x23')],'elementType':_0xeffc('0x44'),'element':JSON['stringify']({'lastname':_0x3f820e,'phone':_0x104105,'assigned_user_id':'\x20'})},'json':!![]})[_0xeffc('0x25')](function(_0x427122){logger['info'](_0xeffc('0x45'));return BPromise[_0xeffc('0x27')]({'id':_0x427122[_0xeffc('0x36')]['id'],'name':_0x427122[_0xeffc('0x36')][_0xeffc('0x41')],'phone':_0x427122[_0xeffc('0x36')][_0xeffc('0x46')]});})[_0xeffc('0x2c')](function(_0x479791){var _0x59d854=_0x479791[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x47'),_0x59d854,JSON[_0xeffc('0x2a')](_0x479791));});}});}function getConnection(_0x36416e){var _0x5490be=_0x36416e['username'];var _0x2b34d4=_0x36416e[_0xeffc('0x48')];return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x49'),'username':_0x5490be},'json':!![]})['then'](function(_0x2f4e5f){if(_0x2f4e5f[_0xeffc('0x26')]){return request({'method':'POST','uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e['remoteUri']),'form':{'operation':_0xeffc('0x4a'),'username':_0x5490be,'accessKey':md5(_0x2f4e5f[_0xeffc('0x36')][_0xeffc('0x4b')]+_0x2b34d4)},'json':!![]});}})['then'](function(_0x354b98){if(_0x354b98[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')](_0x354b98[_0xeffc('0x36')]);}else{throw new Error(util['format'](_0xeffc('0x4c'),_0x36416e['id']));}})[_0xeffc('0x2c')](function(_0x486ec5){var _0x24da52=_0x486ec5['statusCode']||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xeffc('0x4d'),_0x24da52,JSON['stringify'](_0x486ec5));});}function request(_0x216d70){logger['info'](_0xeffc('0x4e'),JSON['stringify'](_0x216d70));return rp(_0x216d70);}exports[_0xeffc('0x4f')]=function(_0x40e2b3,_0x34b9af,_0x4336a0,_0x5ade15,_0x10696f,_0x2a17ab){var _0x5f0e79,_0x58cfd0,_0x59bffd,_0x29e216;_0x2a17ab[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x2a17ab[_0xeffc('0x3e')]);if(_0x10696f&&_0x10696f['monitor_format']){logger['info'](_0xeffc('0x51'),_0xeffc('0x52'));_0x34b9af[_0xeffc('0x53')]=util[_0xeffc('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2a17ab[_0xeffc('0x54')],_0x34b9af[_0xeffc('0x55')],md5(_0x34b9af[_0xeffc('0x55')]));}else{_0x34b9af[_0xeffc('0x53')]='';}return getConnection(_0x2a17ab)[_0xeffc('0x25')](function(_0x2a5a91){_0x29e216=_0x2a5a91;return getUser(_0x2a17ab,_0x5ade15['email'],_0x29e216);})[_0xeffc('0x25')](function(_0x2b12b4){_0x5f0e79=_0x2b12b4;logger['info'](_0xeffc('0x56'),_0x5f0e79['id']);return getEndUser(_0x2a17ab,_0x34b9af[_0xeffc('0x57')],_0x34b9af['calleridnum'],_0x29e216);})['then'](function(_0x8f5782){_0x58cfd0=_0x8f5782;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x58cfd0['id']);return createTicket(_0x2a17ab,_0x5f0e79,_0x58cfd0,_0x4336a0,_0x34b9af,_0x4336a0[_0xeffc('0x58')],_0x29e216);})[_0xeffc('0x25')](function(_0x29c4ca){_0x59bffd=_0x29c4ca;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')]('The\x20Ticket\x20ID\x20is:',_0x59bffd['id']);var _0x3af0c4=util[_0xeffc('0x28')](_0xeffc('0x59'),_0x2a17ab[_0xeffc('0x3e')],_['split'](_0x59bffd['id'],'x')[0x1]);logger[_0xeffc('0x1a')](_0xeffc('0x51'),_0xeffc('0x5a'));emit(util['format']('user:%s',_0x5ade15['name']),_0xeffc('0x5b'),{'uri':_0x3af0c4});})[_0xeffc('0x2c')](function(_0x51a609){logger['error'](_0xeffc('0x51'),JSON[_0xeffc('0x2a')](_0x51a609));});};exports[_0xeffc('0x5c')]=function(_0x518ac4,_0x57a02a,_0x262da1,_0x3b013a,_0x1be27c,_0x35e677,_0x3e0b9b){var _0x5be899,_0x1b342e,_0x1edee5,_0x19aa9f;_0x35e677[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x35e677[_0xeffc('0x3e')]);_0x35e677[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x35e677[_0xeffc('0x54')]);if(_0x3e0b9b&&_0x3e0b9b[_0xeffc('0x5d')]&&_0x3e0b9b[_0xeffc('0x5d')]!==_0xeffc('0x5e')){logger[_0xeffc('0x1a')](_0xeffc('0x5f'),_0xeffc('0x52'));_0x57a02a[_0xeffc('0x53')]=util[_0xeffc('0x28')](_0xeffc('0x60'),_0x35e677[_0xeffc('0x54')],_0x57a02a[_0xeffc('0x55')],md5(_0x57a02a[_0xeffc('0x55')]));}return getConnection(_0x35e677)[_0xeffc('0x25')](function(_0x430ea5){_0x19aa9f=_0x430ea5;return getUser(_0x35e677,_0x3b013a[_0xeffc('0x61')],_0x19aa9f);})['then'](function(_0x1686c6){_0x5be899=_0x1686c6;logger[_0xeffc('0x1a')]('The\x20User\x20ID\x20is:',_0x5be899['id']);return getEndUser(_0x35e677,_0x57a02a[_0xeffc('0x62')],_0x57a02a[_0xeffc('0x63')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x34abce){_0x1b342e=_0x34abce;logger['info'](_0xeffc('0x64'),_0x1b342e['id']);return createTicket(_0x35e677,_0x5be899,_0x1b342e,_0x262da1,_0x57a02a,_0x262da1[_0xeffc('0x58')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x1a6c66){_0x1edee5=_0x1a6c66;logger[_0xeffc('0x1a')](_0xeffc('0x65'));logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x1edee5['id']);var _0x2ba69d=util['format'](_0xeffc('0x59'),_0x35e677[_0xeffc('0x3e')],_['split'](_0x1edee5['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0xeffc('0x5a'));emit(util[_0xeffc('0x28')](_0xeffc('0x67'),_0x3b013a['name']),_0xeffc('0x5b'),{'uri':_0x2ba69d});})[_0xeffc('0x2c')](function(_0x5bd430){logger[_0xeffc('0x2b')]('[OUTBOUND]',JSON[_0xeffc('0x2a')](_0x5bd430));});};exports[_0xeffc('0x68')]=function(_0x560289,_0x4b8644,_0x208c6c,_0x330dd7,_0x4c0a86,_0x46f25c){var _0x9c7bb2,_0x47b293,_0x2d4be6,_0x3ad097;_0x46f25c[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x46f25c[_0xeffc('0x3e')]);_0x46f25c[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x46f25c[_0xeffc('0x54')]);if(_0x4c0a86&&_0x4c0a86[_0xeffc('0x69')]){logger[_0xeffc('0x1a')]('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']','Recording\x20is\x20enabled!');_0x4b8644['recordingURL']=util['format'](_0xeffc('0x60'),_0x46f25c['serverUrl'],_0x4b8644[_0xeffc('0x55')],md5(_0x4b8644['uniqueid']));}else{_0x4b8644[_0xeffc('0x53')]='';}return getConnection(_0x46f25c)[_0xeffc('0x25')](function(_0x39872b){_0x3ad097=_0x39872b;return getUser(_0x46f25c,'',_0x3ad097);})[_0xeffc('0x25')](function(_0x368c47){_0x9c7bb2=_0x368c47;logger[_0xeffc('0x1a')](_0xeffc('0x56'),_0x9c7bb2['id']);return getEndUser(_0x46f25c,_0x4b8644['calleridname'],_0x4b8644[_0xeffc('0x6c')],_0x3ad097);})[_0xeffc('0x25')](function(_0x3b33ab){_0x47b293=_0x3b33ab;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x47b293['id']);return createTicket(_0x46f25c,_0x9c7bb2,_0x47b293,_0x208c6c,_0x4b8644,_0x208c6c['Fields'],_0x3ad097);})['then'](function(_0x1d9182){_0x2d4be6=_0x1d9182;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x2d4be6['id']);})['catch'](function(_0x2d76b7){logger['error']('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']',JSON['stringify'](_0x2d76b7));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff