// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x47d9=['SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','accessKey','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','lodash','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','length','forEach','string','idField','content','toString','variable','variableName','type','Variable','name','toLowerCase','Open','getString','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','admin','Searching\x20end\x20user\x20with\x20phone'];(function(_0x5d414b,_0x4d3552){var _0x1f3ec1=function(_0x275c7e){while(--_0x275c7e){_0x5d414b['push'](_0x5d414b['shift']());}};_0x1f3ec1(++_0x4d3552);}(_0x47d9,0x85));var _0x947d=function(_0x5442f7,_0x4698dd){_0x5442f7=_0x5442f7-0x0;var _0x5b4253=_0x47d9[_0x5442f7];return _0x5b4253;};'use strict';var _=require(_0x947d('0x0'));var rp=require(_0x947d('0x1'));var BPromise=require(_0x947d('0x2'));var md5=require('md5');var util=require(_0x947d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x947d('0x4'));var config=require(_0x947d('0x5'));var logger=require(_0x947d('0x6'))(_0x947d('0x7'));config[_0x947d('0x8')]=_[_0x947d('0x9')](config[_0x947d('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x947d('0x8')]));function emit(_0x5ec3af,_0x46c7d4,_0x16d7a2){io['to'](_0x5ec3af)[_0x947d('0xa')](_0x46c7d4,_0x16d7a2);}function getCustomFields(_0x44cb98,_0x490ab2){var _0x312ce2={};if(_0x44cb98[_0x947d('0xb')]>0x0){_[_0x947d('0xc')](_0x44cb98,function(_0x4050c9){if(_0x4050c9['type']===_0x947d('0xd')&&_0x4050c9[_0x947d('0xe')]){_0x312ce2[_0x4050c9[_0x947d('0xe')]]=_0x4050c9[_0x947d('0xf')][_0x947d('0x10')]();}else if(_0x4050c9['type']===_0x947d('0x11')&&_0x4050c9[_0x947d('0x12')]&&_0x4050c9[_0x947d('0xe')]&&_0x490ab2[_0x4050c9[_0x947d('0x12')]]){_0x312ce2[_0x4050c9['idField']]=_0x490ab2[_0x4050c9[_0x947d('0x12')]]['toString']();}else if(_0x4050c9[_0x947d('0x13')]==='customVariable'&&_0x4050c9['Variable']&&_0x4050c9[_0x947d('0x14')]['name']&&_0x4050c9[_0x947d('0xe')]&&_0x490ab2[_0x4050c9[_0x947d('0x14')][_0x947d('0x15')][_0x947d('0x16')]()]){_0x312ce2[_0x4050c9[_0x947d('0xe')]]=_0x490ab2[_0x4050c9[_0x947d('0x14')][_0x947d('0x15')][_0x947d('0x16')]()][_0x947d('0x10')]();}});}return _0x312ce2;}function createTicket(_0x16b02b,_0x349363,_0x108398,_0x17f93d,_0x27de5c,_0x4894f5,_0x29ccfa){logger['info']('Creating\x20new\x20ticket...');var _0x1d5520=_['merge']({'parent_id':'','assigned_user_id':_0x349363['id'],'ticketpriorities':'Normal','ticketstatus':_0x947d('0x17'),'ticket_title':intUtil[_0x947d('0x18')](_0x17f93d['Subjects'],_0x27de5c,'\x20'),'description':intUtil['getString'](_0x17f93d['Descriptions'],_0x27de5c,'\x0a'),'contact_id':_0x108398['id']},getCustomFields(_0x4894f5,_0x27de5c));var _0x4da065={'method':_0x947d('0x19'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x16b02b[_0x947d('0x1c')]),'form':{'operation':_0x947d('0x1d'),'username':_0x16b02b[_0x947d('0x1e')],'sessionName':_0x29ccfa[_0x947d('0x1f')],'elementType':'HelpDesk','element':JSON[_0x947d('0x20')](_0x1d5520)},'json':!![]};return request(_0x4da065)[_0x947d('0x21')](function(_0x333ebe){if(_0x333ebe[_0x947d('0x22')]){return BPromise['resolve']({'id':_0x333ebe[_0x947d('0x23')]['id']});}else{throw new Error(util[_0x947d('0x1a')](_0x947d('0x24'),JSON['stringify'](_0x333ebe[_0x947d('0x25')])));}})[_0x947d('0x26')](function(_0x4e88cf){var _0x4dc1eb=_0x4e88cf[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),_0x947d('0x29'),_0x4dc1eb,JSON[_0x947d('0x20')](_0x4e88cf));});}function getUser(_0x115eac,_0x59526b,_0x256662){if(intUtil[_0x947d('0x2a')](_0x59526b)){logger[_0x947d('0x2b')](_0x947d('0x2c'),_0x59526b);return request({'method':_0x947d('0x2d'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x115eac['remoteUri']),'qs':{'operation':_0x947d('0x2e'),'username':_0x115eac[_0x947d('0x1e')],'sessionName':_0x256662[_0x947d('0x1f')],'query':util[_0x947d('0x1a')](_0x947d('0x2f'),_0x59526b)},'json':!![]})[_0x947d('0x21')](function(_0x130675){if(_0x130675[_0x947d('0x22')]&&_0x130675[_0x947d('0x23')][_0x947d('0xb')]){logger[_0x947d('0x2b')]('Agent\x20found!');return BPromise['resolve']({'id':_0x130675[_0x947d('0x23')][0x0]['id'],'email':_0x130675['result'][0x0][_0x947d('0x30')],'name':_0x130675[_0x947d('0x23')][0x0][_0x947d('0x31')]+'\x20'+_0x130675['result']['last_name']});}else{logger[_0x947d('0x2b')](_0x947d('0x32'));return BPromise[_0x947d('0x33')]({'id':_0x256662[_0x947d('0x34')],'email':_0x115eac[_0x947d('0x1e')],'name':_0x947d('0x35')});}})['catch'](function(_0x2bfa0b){var _0x57e90b=_0x2bfa0b[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x57e90b,JSON['stringify'](_0x2bfa0b));});}else{logger['info'](_0x947d('0x32'));return BPromise[_0x947d('0x33')]({'id':_0x256662['userId'],'email':_0x115eac[_0x947d('0x1e')],'name':_0x947d('0x35')})[_0x947d('0x26')](function(_0x59e503){var _0x46e421=_0x59e503['statusCode']||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),'getUser',_0x46e421,JSON['stringify'](_0x59e503));});}}function getEndUser(_0x45b040,_0x21a07b,_0x1f999e,_0x24e454){logger[_0x947d('0x2b')](_0x947d('0x36'),_0x1f999e);return request({'method':_0x947d('0x2d'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x45b040[_0x947d('0x1c')]),'qs':{'operation':_0x947d('0x2e'),'username':_0x45b040[_0x947d('0x1e')],'sessionName':_0x24e454[_0x947d('0x1f')],'query':util[_0x947d('0x1a')](_0x947d('0x37'),_0x1f999e,_0x1f999e,_0x1f999e,_0x1f999e,_0x1f999e)},'json':!![]})[_0x947d('0x21')](function(_0x62fe74){if(_0x62fe74[_0x947d('0x22')]&&_0x62fe74[_0x947d('0x23')][_0x947d('0xb')]){logger['info'](_0x947d('0x38'));return BPromise['resolve']({'id':_0x62fe74['result'][0x0]['id'],'name':_0x62fe74[_0x947d('0x23')][0x0]['firstname']+'\x20'+_0x62fe74[_0x947d('0x23')][0x0][_0x947d('0x39')],'phone':_0x1f999e});}else{logger['info'](_0x947d('0x3a'));return request({'method':_0x947d('0x19'),'uri':util['format'](_0x947d('0x1b'),_0x45b040[_0x947d('0x1c')]),'form':{'operation':_0x947d('0x1d'),'sessionName':_0x24e454[_0x947d('0x1f')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x21a07b,'phone':_0x1f999e,'assigned_user_id':'\x20'})},'json':!![]})[_0x947d('0x21')](function(_0x3b0b57){logger[_0x947d('0x2b')](_0x947d('0x3b'));return BPromise[_0x947d('0x33')]({'id':_0x3b0b57[_0x947d('0x23')]['id'],'name':_0x3b0b57['result'][_0x947d('0x39')],'phone':_0x3b0b57['result']['phone']});})[_0x947d('0x26')](function(_0x2f86ee){var _0x226ddb=_0x2f86ee[_0x947d('0x27')]||0x1f4;logger[_0x947d('0x25')](_0x947d('0x28'),_0x947d('0x3c'),_0x226ddb,JSON['stringify'](_0x2f86ee));});}});}function getConnection(_0x17daa4){var _0x5e61e0=_0x17daa4[_0x947d('0x1e')];var _0x39dada=_0x17daa4[_0x947d('0x3d')];return request({'method':'GET','uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x17daa4['remoteUri']),'qs':{'operation':'getchallenge','username':_0x5e61e0},'json':!![]})[_0x947d('0x21')](function(_0x566564){if(_0x566564['success']){return request({'method':_0x947d('0x19'),'uri':util[_0x947d('0x1a')](_0x947d('0x1b'),_0x17daa4[_0x947d('0x1c')]),'form':{'operation':'login','username':_0x5e61e0,'accessKey':md5(_0x566564[_0x947d('0x23')][_0x947d('0x3e')]+_0x39dada)},'json':!![]});}})[_0x947d('0x21')](function(_0x35b24d){if(_0x35b24d[_0x947d('0x22')]){return BPromise[_0x947d('0x33')](_0x35b24d[_0x947d('0x23')]);}else{throw new Error(util['format'](_0x947d('0x3f'),_0x17daa4['id']));}})['catch'](function(_0x135c3e){var _0x43762a=_0x135c3e[_0x947d('0x27')]||0x1f4;logger['error'](_0x947d('0x28'),'getConnection',_0x43762a,JSON[_0x947d('0x20')](_0x135c3e));});}function request(_0x4df690){logger[_0x947d('0x2b')](_0x947d('0x40'),JSON[_0x947d('0x20')](_0x4df690));return rp(_0x4df690);}exports[_0x947d('0x41')]=function(_0x20ced0,_0x48bf85,_0x382565,_0x571bac,_0x24fd4f,_0x380886){var _0x385787,_0x19cdd9,_0x1b3680,_0x3bc580;_0x380886[_0x947d('0x1c')]=intUtil['stripTrailingSlash'](_0x380886['remoteUri']);if(_0x24fd4f&&_0x24fd4f['monitor_format']){logger[_0x947d('0x2b')](_0x947d('0x42'),_0x947d('0x43'));_0x48bf85[_0x947d('0x44')]=util[_0x947d('0x1a')](_0x947d('0x45'),_0x380886[_0x947d('0x46')],_0x48bf85['uniqueid'],md5(_0x48bf85[_0x947d('0x47')]));}else{_0x48bf85[_0x947d('0x44')]='';}return getConnection(_0x380886)[_0x947d('0x21')](function(_0x1667b3){_0x3bc580=_0x1667b3;return getUser(_0x380886,_0x571bac[_0x947d('0x48')],_0x3bc580);})[_0x947d('0x21')](function(_0x1fcaa6){_0x385787=_0x1fcaa6;logger[_0x947d('0x2b')](_0x947d('0x49'),_0x385787['id']);return getEndUser(_0x380886,_0x48bf85['calleridname'],_0x48bf85['calleridnum'],_0x3bc580);})['then'](function(_0x4a85ae){_0x19cdd9=_0x4a85ae;logger['info']('The\x20Enduser\x20ID\x20is:',_0x19cdd9['id']);return createTicket(_0x380886,_0x385787,_0x19cdd9,_0x382565,_0x48bf85,_0x382565['Fields'],_0x3bc580);})['then'](function(_0x3c904b){_0x1b3680=_0x3c904b;logger['info'](_0x947d('0x4a'));logger[_0x947d('0x2b')](_0x947d('0x4b'),_0x1b3680['id']);var _0x55d10f=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x380886[_0x947d('0x1c')],_[_0x947d('0x4c')](_0x1b3680['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x947d('0x4d'));emit(util[_0x947d('0x1a')](_0x947d('0x4e'),_0x571bac[_0x947d('0x15')]),'trigger:browser:url',{'uri':_0x55d10f});})[_0x947d('0x26')](function(_0x4c9eff){logger[_0x947d('0x25')](_0x947d('0x42'),JSON['stringify'](_0x4c9eff));});};exports[_0x947d('0x4f')]=function(_0x4c4060,_0x3cef1c,_0x7a6dbc,_0x25c323,_0x4b602f,_0x14df84,_0x5daa9b){var _0x1a3ee5,_0x52fbdc,_0x451599,_0x4e2bdd;_0x14df84[_0x947d('0x1c')]=intUtil[_0x947d('0x50')](_0x14df84[_0x947d('0x1c')]);_0x14df84[_0x947d('0x46')]=intUtil['stripTrailingSlash'](_0x14df84['serverUrl']);if(_0x5daa9b&&_0x5daa9b[_0x947d('0x51')]&&_0x5daa9b['recordingFormat']!==_0x947d('0x52')){logger[_0x947d('0x2b')](_0x947d('0x53'),'Recording\x20is\x20enabled!');_0x3cef1c['recordingURL']=util[_0x947d('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x14df84[_0x947d('0x46')],_0x3cef1c[_0x947d('0x47')],md5(_0x3cef1c[_0x947d('0x47')]));}return getConnection(_0x14df84)[_0x947d('0x21')](function(_0x47c7f6){_0x4e2bdd=_0x47c7f6;return getUser(_0x14df84,_0x25c323['email'],_0x4e2bdd);})[_0x947d('0x21')](function(_0x370c3c){_0x1a3ee5=_0x370c3c;logger[_0x947d('0x2b')](_0x947d('0x49'),_0x1a3ee5['id']);return getEndUser(_0x14df84,_0x3cef1c['destcalleridname'],_0x3cef1c[_0x947d('0x54')],_0x4e2bdd);})['then'](function(_0x116791){_0x52fbdc=_0x116791;logger[_0x947d('0x2b')]('The\x20Enduser\x20ID\x20is:',_0x52fbdc['id']);return createTicket(_0x14df84,_0x1a3ee5,_0x52fbdc,_0x7a6dbc,_0x3cef1c,_0x7a6dbc['Fields'],_0x4e2bdd);})['then'](function(_0x12fd49){_0x451599=_0x12fd49;logger[_0x947d('0x2b')](_0x947d('0x4a'));logger[_0x947d('0x2b')](_0x947d('0x4b'),_0x451599['id']);var _0x2eefa4=util['format'](_0x947d('0x55'),_0x14df84[_0x947d('0x1c')],_[_0x947d('0x4c')](_0x451599['id'],'x')[0x1]);logger[_0x947d('0x2b')](_0x947d('0x53'),_0x947d('0x4d'));emit(util['format'](_0x947d('0x4e'),_0x25c323[_0x947d('0x15')]),_0x947d('0x56'),{'uri':_0x2eefa4});})[_0x947d('0x26')](function(_0x52e3ea){logger['error'](_0x947d('0x53'),JSON[_0x947d('0x20')](_0x52e3ea));});};exports[_0x947d('0x57')]=function(_0xdc055a,_0x39dc3e,_0x2cc877,_0x190f49,_0x1a3708,_0x3a1717){var _0xaf4d9,_0x25dfe8,_0x1cafd5,_0x17efbc;_0x3a1717[_0x947d('0x1c')]=intUtil['stripTrailingSlash'](_0x3a1717[_0x947d('0x1c')]);_0x3a1717[_0x947d('0x46')]=intUtil['stripTrailingSlash'](_0x3a1717[_0x947d('0x46')]);if(_0x1a3708&&_0x1a3708[_0x947d('0x58')]){logger[_0x947d('0x2b')]('['+_0x39dc3e[_0x947d('0x59')][_0x947d('0x5a')]()+']',_0x947d('0x43'));_0x39dc3e[_0x947d('0x44')]=util[_0x947d('0x1a')](_0x947d('0x45'),_0x3a1717[_0x947d('0x46')],_0x39dc3e['uniqueid'],md5(_0x39dc3e['uniqueid']));}else{_0x39dc3e['recordingURL']='';}return getConnection(_0x3a1717)['then'](function(_0x392608){_0x17efbc=_0x392608;return getUser(_0x3a1717,'',_0x17efbc);})[_0x947d('0x21')](function(_0x330dae){_0xaf4d9=_0x330dae;logger['info'](_0x947d('0x49'),_0xaf4d9['id']);return getEndUser(_0x3a1717,_0x39dc3e['calleridname'],_0x39dc3e[_0x947d('0x5b')],_0x17efbc);})[_0x947d('0x21')](function(_0x551b46){_0x25dfe8=_0x551b46;logger[_0x947d('0x2b')](_0x947d('0x5c'),_0x25dfe8['id']);return createTicket(_0x3a1717,_0xaf4d9,_0x25dfe8,_0x2cc877,_0x39dc3e,_0x2cc877[_0x947d('0x5d')],_0x17efbc);})[_0x947d('0x21')](function(_0x3ba2ac){_0x1cafd5=_0x3ba2ac;logger['info'](_0x947d('0x4a'));logger[_0x947d('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x1cafd5['id']);})['catch'](function(_0x575da9){logger[_0x947d('0x25')]('['+_0x39dc3e[_0x947d('0x59')]['toUpperCase']()+']',JSON[_0x947d('0x20')](_0x575da9));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff