// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5a92=['lodash','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Subjects','POST','format','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','createTicket','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','[vTiger],\x20%s,\x20%s,\x20%s','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','%s/webservice.php','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','monitor_format','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x529f1c,_0x437ed1){var _0x4d57ab=function(_0x39d479){while(--_0x39d479){_0x529f1c['push'](_0x529f1c['shift']());}};_0x4d57ab(++_0x437ed1);}(_0x5a92,0x120));var _0x25a9=function(_0x3129e4,_0x4d4e9d){_0x3129e4=_0x3129e4-0x0;var _0x56a160=_0x5a92[_0x3129e4];return _0x56a160;};'use strict';var _=require(_0x25a9('0x0'));var rp=require('request-promise');var BPromise=require(_0x25a9('0x1'));var md5=require(_0x25a9('0x2'));var util=require('util');var Redis=require(_0x25a9('0x3'));var intUtil=require(_0x25a9('0x4'));var config=require('../../../../config/environment');var logger=require(_0x25a9('0x5'))(_0x25a9('0x6'));config[_0x25a9('0x7')]=_[_0x25a9('0x8')](config[_0x25a9('0x7')],{'host':_0x25a9('0x9'),'port':0x18eb});var io=require(_0x25a9('0xa'))(new Redis(config[_0x25a9('0x7')]));function emit(_0x3d2a7a,_0x38ef29,_0x24e71a){io['to'](_0x3d2a7a)['emit'](_0x38ef29,_0x24e71a);}function getCustomFields(_0x367a36,_0x12136c){var _0x1a4604={};if(_0x367a36['length']>0x0){_[_0x25a9('0xb')](_0x367a36,function(_0x586029){if(_0x586029[_0x25a9('0xc')]===_0x25a9('0xd')&&_0x586029[_0x25a9('0xe')]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x586029['content'][_0x25a9('0xf')]();}else if(_0x586029['type']===_0x25a9('0x10')&&_0x586029[_0x25a9('0x11')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x11')]]){_0x1a4604[_0x586029['idField']]=_0x12136c[_0x586029[_0x25a9('0x11')]][_0x25a9('0xf')]();}else if(_0x586029[_0x25a9('0xc')]==='customVariable'&&_0x586029[_0x25a9('0x12')]&&_0x586029[_0x25a9('0x12')][_0x25a9('0x13')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x12')]['name'][_0x25a9('0x14')]()]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x12136c[_0x586029[_0x25a9('0x12')][_0x25a9('0x13')][_0x25a9('0x14')]()][_0x25a9('0xf')]();}});}return _0x1a4604;}function createTicket(_0xc88a52,_0x1ed636,_0x243964,_0x511dfc,_0x3601ec,_0x5f411c,_0x30f03b){logger[_0x25a9('0x15')](_0x25a9('0x16'));var _0x18231e=_[_0x25a9('0x17')]({'parent_id':'','assigned_user_id':_0x1ed636['id'],'ticketpriorities':'Normal','ticketstatus':_0x25a9('0x18'),'ticket_title':intUtil[_0x25a9('0x19')](_0x511dfc[_0x25a9('0x1a')],_0x3601ec,'\x20'),'description':intUtil[_0x25a9('0x19')](_0x511dfc['Descriptions'],_0x3601ec,'\x0a'),'contact_id':_0x243964['id']},getCustomFields(_0x5f411c,_0x3601ec));var _0x210a8b={'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0xc88a52['remoteUri']),'form':{'operation':_0x25a9('0x1d'),'username':_0xc88a52[_0x25a9('0x1e')],'sessionName':_0x30f03b[_0x25a9('0x1f')],'elementType':_0x25a9('0x20'),'element':JSON['stringify'](_0x18231e)},'json':!![]};return request(_0x210a8b)[_0x25a9('0x21')](function(_0x5d8763){if(_0x5d8763['success']){return BPromise[_0x25a9('0x22')]({'id':_0x5d8763[_0x25a9('0x23')]['id']});}else{throw new Error(util[_0x25a9('0x1c')](_0x25a9('0x24'),JSON[_0x25a9('0x25')](_0x5d8763[_0x25a9('0x26')])));}})[_0x25a9('0x27')](function(_0x5a9817){var _0xed74b5=_0x5a9817[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x25a9('0x29'),_0xed74b5,JSON[_0x25a9('0x25')](_0x5a9817));});}function getUser(_0x2c8f98,_0x4eab1d,_0x5cb525){if(intUtil['validateEmail'](_0x4eab1d)){logger['info'](_0x25a9('0x2a'),_0x4eab1d);return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x2c8f98[_0x25a9('0x2c')]),'qs':{'operation':'query','username':_0x2c8f98[_0x25a9('0x1e')],'sessionName':_0x5cb525[_0x25a9('0x1f')],'query':util[_0x25a9('0x1c')](_0x25a9('0x2d'),_0x4eab1d)},'json':!![]})[_0x25a9('0x21')](function(_0x590a06){if(_0x590a06[_0x25a9('0x2e')]&&_0x590a06[_0x25a9('0x23')]['length']){logger[_0x25a9('0x15')]('Agent\x20found!');return BPromise['resolve']({'id':_0x590a06[_0x25a9('0x23')][0x0]['id'],'email':_0x590a06[_0x25a9('0x23')][0x0][_0x25a9('0x2f')],'name':_0x590a06['result'][0x0][_0x25a9('0x30')]+'\x20'+_0x590a06['result'][_0x25a9('0x31')]});}else{logger['info'](_0x25a9('0x32'));return BPromise[_0x25a9('0x22')]({'id':_0x5cb525['userId'],'email':_0x2c8f98['username'],'name':'admin'});}})[_0x25a9('0x27')](function(_0x5f5981){var _0xff6a=_0x5f5981['statusCode']||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getUser',_0xff6a,JSON['stringify'](_0x5f5981));});}else{logger[_0x25a9('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x25a9('0x22')]({'id':_0x5cb525[_0x25a9('0x34')],'email':_0x2c8f98['username'],'name':_0x25a9('0x35')})[_0x25a9('0x27')](function(_0x550b7c){var _0x532e4a=_0x550b7c[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x36'),_0x532e4a,JSON[_0x25a9('0x25')](_0x550b7c));});}}function getEndUser(_0x13a023,_0x203ae2,_0x44b896,_0x187add){logger['info'](_0x25a9('0x37'),_0x44b896);return request({'method':'GET','uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'qs':{'operation':_0x25a9('0x39'),'username':_0x13a023['username'],'sessionName':_0x187add['sessionName'],'query':util[_0x25a9('0x1c')](_0x25a9('0x3a'),_0x44b896,_0x44b896,_0x44b896,_0x44b896,_0x44b896)},'json':!![]})[_0x25a9('0x21')](function(_0x1f6159){if(_0x1f6159['success']&&_0x1f6159[_0x25a9('0x23')][_0x25a9('0x3b')]){logger[_0x25a9('0x15')](_0x25a9('0x3c'));return BPromise[_0x25a9('0x22')]({'id':_0x1f6159['result'][0x0]['id'],'name':_0x1f6159['result'][0x0]['firstname']+'\x20'+_0x1f6159[_0x25a9('0x23')][0x0][_0x25a9('0x3d')],'phone':_0x44b896});}else{logger[_0x25a9('0x15')](_0x25a9('0x3e'));return request({'method':_0x25a9('0x1b'),'uri':util['format'](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'form':{'operation':_0x25a9('0x1d'),'sessionName':_0x187add['sessionName'],'elementType':_0x25a9('0x3f'),'element':JSON[_0x25a9('0x25')]({'lastname':_0x203ae2,'phone':_0x44b896,'assigned_user_id':'\x20'})},'json':!![]})[_0x25a9('0x21')](function(_0x2cc20f){logger[_0x25a9('0x15')]('Enduser\x20created.');return BPromise[_0x25a9('0x22')]({'id':_0x2cc20f['result']['id'],'name':_0x2cc20f['result'][_0x25a9('0x3d')],'phone':_0x2cc20f['result'][_0x25a9('0x40')]});})[_0x25a9('0x27')](function(_0x1ca7fa){var _0x5d88f3=_0x1ca7fa[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x41'),_0x5d88f3,JSON[_0x25a9('0x25')](_0x1ca7fa));});}});}function getConnection(_0x168d2b){var _0xe44320=_0x168d2b[_0x25a9('0x1e')];var _0x19a56a=_0x168d2b['accessKey'];return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x168d2b[_0x25a9('0x2c')]),'qs':{'operation':'getchallenge','username':_0xe44320},'json':!![]})['then'](function(_0x5f27ed){if(_0x5f27ed['success']){return request({'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x168d2b[_0x25a9('0x2c')]),'form':{'operation':'login','username':_0xe44320,'accessKey':md5(_0x5f27ed[_0x25a9('0x23')]['token']+_0x19a56a)},'json':!![]});}})[_0x25a9('0x21')](function(_0x58d5eb){if(_0x58d5eb[_0x25a9('0x2e')]){return BPromise['resolve'](_0x58d5eb[_0x25a9('0x23')]);}else{throw new Error(util[_0x25a9('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x168d2b['id']));}})['catch'](function(_0x4c1bb6){var _0x3c9f9e=_0x4c1bb6[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getConnection',_0x3c9f9e,JSON[_0x25a9('0x25')](_0x4c1bb6));});}function request(_0x4fc001){logger[_0x25a9('0x15')](_0x25a9('0x42'),JSON['stringify'](_0x4fc001));return rp(_0x4fc001);}exports[_0x25a9('0x43')]=function(_0x3a3c94,_0x44a2ea,_0x57926f,_0x198702,_0x39908a,_0x44aff9){var _0x4a1103,_0x3ab557,_0x3e9229,_0x1a2c0c;_0x44aff9[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x44aff9['remoteUri']);if(_0x39908a&&_0x39908a['monitor_format']){logger[_0x25a9('0x15')]('[QUEUE]',_0x25a9('0x45'));_0x44a2ea[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44aff9['serverUrl'],_0x44a2ea[_0x25a9('0x47')],md5(_0x44a2ea[_0x25a9('0x47')]));}else{_0x44a2ea[_0x25a9('0x46')]='';}return getConnection(_0x44aff9)['then'](function(_0x26e318){_0x1a2c0c=_0x26e318;return getUser(_0x44aff9,_0x198702[_0x25a9('0x48')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x28b5d5){_0x4a1103=_0x28b5d5;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x4a1103['id']);return getEndUser(_0x44aff9,_0x44a2ea[_0x25a9('0x4a')],_0x44a2ea[_0x25a9('0x4b')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x507c91){_0x3ab557=_0x507c91;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x3ab557['id']);return createTicket(_0x44aff9,_0x4a1103,_0x3ab557,_0x57926f,_0x44a2ea,_0x57926f[_0x25a9('0x4d')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x4482ec){_0x3e9229=_0x4482ec;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger['info'](_0x25a9('0x4f'),_0x3e9229['id']);var _0x4d98b9=util[_0x25a9('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x44aff9[_0x25a9('0x2c')],_['split'](_0x3e9229['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x50'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x198702[_0x25a9('0x13')]),_0x25a9('0x53'),{'uri':_0x4d98b9});})[_0x25a9('0x27')](function(_0x37535b){logger['error'](_0x25a9('0x50'),JSON['stringify'](_0x37535b));});};exports[_0x25a9('0x54')]=function(_0x36ed7e,_0x4f7a01,_0x213aa3,_0x11ebc2,_0x2dc044,_0x4380b,_0x58576b){var _0x2fdd12,_0x3557c9,_0x56ef24,_0x56a795;_0x4380b[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x4380b[_0x25a9('0x2c')]);_0x4380b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x4380b['serverUrl']);if(_0x58576b&&_0x58576b[_0x25a9('0x56')]&&_0x58576b[_0x25a9('0x56')]!=='none'){logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x45'));_0x4f7a01[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4380b[_0x25a9('0x55')],_0x4f7a01[_0x25a9('0x47')],md5(_0x4f7a01['uniqueid']));}return getConnection(_0x4380b)[_0x25a9('0x21')](function(_0x3d153e){_0x56a795=_0x3d153e;return getUser(_0x4380b,_0x11ebc2[_0x25a9('0x48')],_0x56a795);})['then'](function(_0x1e1a08){_0x2fdd12=_0x1e1a08;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x2fdd12['id']);return getEndUser(_0x4380b,_0x4f7a01['destcalleridname'],_0x4f7a01[_0x25a9('0x58')],_0x56a795);})[_0x25a9('0x21')](function(_0x448665){_0x3557c9=_0x448665;logger['info'](_0x25a9('0x4c'),_0x3557c9['id']);return createTicket(_0x4380b,_0x2fdd12,_0x3557c9,_0x213aa3,_0x4f7a01,_0x213aa3[_0x25a9('0x4d')],_0x56a795);})[_0x25a9('0x21')](function(_0x5687ba){_0x56ef24=_0x5687ba;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger[_0x25a9('0x15')]('The\x20Ticket\x20ID\x20is:',_0x56ef24['id']);var _0x1bb21b=util[_0x25a9('0x1c')](_0x25a9('0x59'),_0x4380b['remoteUri'],_[_0x25a9('0x5a')](_0x56ef24['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x11ebc2['name']),_0x25a9('0x53'),{'uri':_0x1bb21b});})[_0x25a9('0x27')](function(_0x26276c){logger['error'](_0x25a9('0x57'),JSON[_0x25a9('0x25')](_0x26276c));});};exports[_0x25a9('0x5b')]=function(_0x2622c3,_0xc09ee3,_0x38ffcc,_0x56f9d1,_0x428a17,_0x9ab95b){var _0x4b9cb9,_0x29ee4a,_0x5b0053,_0xd48fd4;_0x9ab95b['remoteUri']=intUtil['stripTrailingSlash'](_0x9ab95b['remoteUri']);_0x9ab95b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x9ab95b['serverUrl']);if(_0x428a17&&_0x428a17[_0x25a9('0x5c')]){logger[_0x25a9('0x15')]('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',_0x25a9('0x45'));_0xc09ee3[_0x25a9('0x46')]=util['format'](_0x25a9('0x5f'),_0x9ab95b[_0x25a9('0x55')],_0xc09ee3[_0x25a9('0x47')],md5(_0xc09ee3[_0x25a9('0x47')]));}else{_0xc09ee3[_0x25a9('0x46')]='';}return getConnection(_0x9ab95b)['then'](function(_0x5ad08d){_0xd48fd4=_0x5ad08d;return getUser(_0x9ab95b,'',_0xd48fd4);})[_0x25a9('0x21')](function(_0x4039c8){_0x4b9cb9=_0x4039c8;logger['info']('The\x20User\x20ID\x20is:',_0x4b9cb9['id']);return getEndUser(_0x9ab95b,_0xc09ee3[_0x25a9('0x4a')],_0xc09ee3[_0x25a9('0x4b')],_0xd48fd4);})['then'](function(_0x35e8c7){_0x29ee4a=_0x35e8c7;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x29ee4a['id']);return createTicket(_0x9ab95b,_0x4b9cb9,_0x29ee4a,_0x38ffcc,_0xc09ee3,_0x38ffcc[_0x25a9('0x4d')],_0xd48fd4);})[_0x25a9('0x21')](function(_0x2fa89c){_0x5b0053=_0x2fa89c;logger['info'](_0x25a9('0x4e'));logger[_0x25a9('0x15')](_0x25a9('0x4f'),_0x5b0053['id']);})[_0x25a9('0x27')](function(_0xcf0d2d){logger['error']('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',JSON[_0x25a9('0x25')](_0xcf0d2d));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff