// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfa4c=['user:%s','lastevent','toUpperCase','calleridnum','lodash','bluebird','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','idField','content','type','variable','variableName','Variable','name','toLowerCase','info','merge','Normal','Open','getString','Subjects','%s/webservice.php','remoteUri','sessionName','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','format','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','last_name','userId','admin','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','accessKey','getchallenge','POST','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','trigger:browser:url','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum'];(function(_0x5c7055,_0x550d42){var _0x20d196=function(_0x47e15e){while(--_0x47e15e){_0x5c7055['push'](_0x5c7055['shift']());}};_0x20d196(++_0x550d42);}(_0xfa4c,0x124));var _0xcfa4=function(_0x4e72a5,_0x59d207){_0x4e72a5=_0x4e72a5-0x0;var _0x5c608f=_0xfa4c[_0x4e72a5];return _0x5c608f;};'use strict';var _=require(_0xcfa4('0x0'));var rp=require('request-promise');var BPromise=require(_0xcfa4('0x1'));var md5=require(_0xcfa4('0x2'));var util=require('util');var Redis=require(_0xcfa4('0x3'));var intUtil=require(_0xcfa4('0x4'));var config=require(_0xcfa4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0xcfa4('0x6')]=_[_0xcfa4('0x7')](config[_0xcfa4('0x6')],{'host':_0xcfa4('0x8'),'port':0x18eb});var io=require(_0xcfa4('0x9'))(new Redis(config['redis']));function emit(_0x207ab9,_0x5869f5,_0x2d285f){io['to'](_0x207ab9)[_0xcfa4('0xa')](_0x5869f5,_0x2d285f);}function getCustomFields(_0x52be75,_0x3de6d8){var _0xffaff5={};if(_0x52be75[_0xcfa4('0xb')]>0x0){_[_0xcfa4('0xc')](_0x52be75,function(_0x365bed){if(_0x365bed['type']===_0xcfa4('0xd')&&_0x365bed[_0xcfa4('0xe')]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x365bed[_0xcfa4('0xf')]['toString']();}else if(_0x365bed[_0xcfa4('0x10')]===_0xcfa4('0x11')&&_0x365bed[_0xcfa4('0x12')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed['variableName']]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x12')]]['toString']();}else if(_0x365bed['type']==='customVariable'&&_0x365bed[_0xcfa4('0x13')]&&_0x365bed['Variable'][_0xcfa4('0x14')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed[_0xcfa4('0x13')][_0xcfa4('0x14')]['toLowerCase']()]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x13')]['name'][_0xcfa4('0x15')]()]['toString']();}});}return _0xffaff5;}function createTicket(_0x2f0368,_0x3b98c9,_0x4a0c6d,_0x40a064,_0x2cb598,_0x48d9f2,_0x221866){logger[_0xcfa4('0x16')]('Creating\x20new\x20ticket...');var _0x116c69=_[_0xcfa4('0x17')]({'parent_id':'','assigned_user_id':_0x3b98c9['id'],'ticketpriorities':_0xcfa4('0x18'),'ticketstatus':_0xcfa4('0x19'),'ticket_title':intUtil[_0xcfa4('0x1a')](_0x40a064[_0xcfa4('0x1b')],_0x2cb598,'\x20'),'description':intUtil[_0xcfa4('0x1a')](_0x40a064['Descriptions'],_0x2cb598,'\x0a'),'contact_id':_0x4a0c6d['id']},getCustomFields(_0x48d9f2,_0x2cb598));var _0x20268f={'method':'POST','uri':util['format'](_0xcfa4('0x1c'),_0x2f0368[_0xcfa4('0x1d')]),'form':{'operation':'create','username':_0x2f0368['username'],'sessionName':_0x221866[_0xcfa4('0x1e')],'elementType':'HelpDesk','element':JSON[_0xcfa4('0x1f')](_0x116c69)},'json':!![]};return request(_0x20268f)[_0xcfa4('0x20')](function(_0x4cd016){if(_0x4cd016[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')]({'id':_0x4cd016[_0xcfa4('0x23')]['id']});}else{throw new Error(util['format'](_0xcfa4('0x24'),JSON[_0xcfa4('0x1f')](_0x4cd016[_0xcfa4('0x25')])));}})[_0xcfa4('0x26')](function(_0x242d53){var _0x54e92a=_0x242d53[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x29'),_0x54e92a,JSON[_0xcfa4('0x1f')](_0x242d53));});}function getUser(_0x23d457,_0x51be36,_0x407d95){if(intUtil[_0xcfa4('0x2a')](_0x51be36)){logger['info']('Getting\x20agent\x20with\x20email',_0x51be36);return request({'method':_0xcfa4('0x2b'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x23d457[_0xcfa4('0x1d')]),'qs':{'operation':'query','username':_0x23d457[_0xcfa4('0x2d')],'sessionName':_0x407d95[_0xcfa4('0x1e')],'query':util['format'](_0xcfa4('0x2e'),_0x51be36)},'json':!![]})[_0xcfa4('0x20')](function(_0x82f226){if(_0x82f226[_0xcfa4('0x21')]&&_0x82f226[_0xcfa4('0x23')][_0xcfa4('0xb')]){logger['info'](_0xcfa4('0x2f'));return BPromise[_0xcfa4('0x22')]({'id':_0x82f226[_0xcfa4('0x23')][0x0]['id'],'email':_0x82f226[_0xcfa4('0x23')][0x0][_0xcfa4('0x30')],'name':_0x82f226['result'][0x0]['first_name']+'\x20'+_0x82f226[_0xcfa4('0x23')][_0xcfa4('0x31')]});}else{logger[_0xcfa4('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xcfa4('0x22')]({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457['username'],'name':_0xcfa4('0x33')});}})['catch'](function(_0x469369){var _0x72a6f8=_0x469369[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x34'),_0x72a6f8,JSON['stringify'](_0x469369));});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x35'));return BPromise['resolve']({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457[_0xcfa4('0x2d')],'name':_0xcfa4('0x33')})[_0xcfa4('0x26')](function(_0x2dcdf3){var _0xd4e5c4=_0x2dcdf3[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xcfa4('0x34'),_0xd4e5c4,JSON[_0xcfa4('0x1f')](_0x2dcdf3));});}}function getEndUser(_0x86ecaf,_0x2cfbbe,_0x112047,_0x264a12){logger[_0xcfa4('0x16')](_0xcfa4('0x36'),_0x112047);return request({'method':'GET','uri':util['format'](_0xcfa4('0x1c'),_0x86ecaf['remoteUri']),'qs':{'operation':_0xcfa4('0x37'),'username':_0x86ecaf['username'],'sessionName':_0x264a12['sessionName'],'query':util[_0xcfa4('0x2c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x112047,_0x112047,_0x112047,_0x112047,_0x112047)},'json':!![]})[_0xcfa4('0x20')](function(_0x341636){if(_0x341636[_0xcfa4('0x21')]&&_0x341636['result'][_0xcfa4('0xb')]){logger[_0xcfa4('0x16')](_0xcfa4('0x38'));return BPromise[_0xcfa4('0x22')]({'id':_0x341636[_0xcfa4('0x23')][0x0]['id'],'name':_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x39')]+'\x20'+_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x3a')],'phone':_0x112047});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x3b'));return request({'method':'POST','uri':util[_0xcfa4('0x2c')]('%s/webservice.php',_0x86ecaf[_0xcfa4('0x1d')]),'form':{'operation':_0xcfa4('0x3c'),'sessionName':_0x264a12['sessionName'],'elementType':_0xcfa4('0x3d'),'element':JSON['stringify']({'lastname':_0x2cfbbe,'phone':_0x112047,'assigned_user_id':'\x20'})},'json':!![]})[_0xcfa4('0x20')](function(_0x5d9725){logger[_0xcfa4('0x16')](_0xcfa4('0x3e'));return BPromise[_0xcfa4('0x22')]({'id':_0x5d9725[_0xcfa4('0x23')]['id'],'name':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3a')],'phone':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3f')]});})[_0xcfa4('0x26')](function(_0x134743){var _0x223705=_0x134743[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),'getEndUser',_0x223705,JSON[_0xcfa4('0x1f')](_0x134743));});}});}function getConnection(_0x5ed63e){var _0xf39cdf=_0x5ed63e[_0xcfa4('0x2d')];var _0x5b9162=_0x5ed63e[_0xcfa4('0x40')];return request({'method':'GET','uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'qs':{'operation':_0xcfa4('0x41'),'username':_0xf39cdf},'json':!![]})[_0xcfa4('0x20')](function(_0x4b2ddd){if(_0x4b2ddd['success']){return request({'method':_0xcfa4('0x42'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'form':{'operation':'login','username':_0xf39cdf,'accessKey':md5(_0x4b2ddd[_0xcfa4('0x23')]['token']+_0x5b9162)},'json':!![]});}})[_0xcfa4('0x20')](function(_0x2b006e){if(_0x2b006e[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')](_0x2b006e['result']);}else{throw new Error(util[_0xcfa4('0x2c')](_0xcfa4('0x43'),_0x5ed63e['id']));}})[_0xcfa4('0x26')](function(_0xac6210){var _0x1ef641=_0xac6210[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x44'),_0x1ef641,JSON[_0xcfa4('0x1f')](_0xac6210));});}function request(_0x3d1261){logger['info']('[HTTP]',JSON[_0xcfa4('0x1f')](_0x3d1261));return rp(_0x3d1261);}exports[_0xcfa4('0x45')]=function(_0x1f4ff0,_0x52de4b,_0x3021aa,_0x46571d,_0x5d86c5,_0x47ebd4){var _0x4896b3,_0x36b350,_0x6809d7,_0x301b0e;_0x47ebd4[_0xcfa4('0x1d')]=intUtil[_0xcfa4('0x46')](_0x47ebd4['remoteUri']);if(_0x5d86c5&&_0x5d86c5[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('[QUEUE]',_0xcfa4('0x48'));_0x52de4b['recordingURL']=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x47ebd4[_0xcfa4('0x4a')],_0x52de4b[_0xcfa4('0x4b')],md5(_0x52de4b['uniqueid']));}else{_0x52de4b[_0xcfa4('0x4c')]='';}return getConnection(_0x47ebd4)['then'](function(_0x32d064){_0x301b0e=_0x32d064;return getUser(_0x47ebd4,_0x46571d[_0xcfa4('0x4d')],_0x301b0e);})['then'](function(_0x1251be){_0x4896b3=_0x1251be;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x4896b3['id']);return getEndUser(_0x47ebd4,_0x52de4b[_0xcfa4('0x4f')],_0x52de4b['calleridnum'],_0x301b0e);})[_0xcfa4('0x20')](function(_0x459a02){_0x36b350=_0x459a02;logger['info'](_0xcfa4('0x50'),_0x36b350['id']);return createTicket(_0x47ebd4,_0x4896b3,_0x36b350,_0x3021aa,_0x52de4b,_0x3021aa[_0xcfa4('0x51')],_0x301b0e);})[_0xcfa4('0x20')](function(_0x544fb0){_0x6809d7=_0x544fb0;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger[_0xcfa4('0x16')](_0xcfa4('0x53'),_0x6809d7['id']);var _0x341815=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x47ebd4[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x6809d7['id'],'x')[0x1]);logger['info'](_0xcfa4('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')]('user:%s',_0x46571d[_0xcfa4('0x14')]),_0xcfa4('0x57'),{'uri':_0x341815});})['catch'](function(_0x21082e){logger[_0xcfa4('0x25')]('[QUEUE]',JSON['stringify'](_0x21082e));});};exports['outbound']=function(_0x5f4555,_0x457186,_0x172e8a,_0xd4bc1b,_0x276298,_0x31f86e,_0xfcefa4){var _0x25da7b,_0x2d1022,_0x292465,_0x26f7af;_0x31f86e['remoteUri']=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x1d')]);_0x31f86e[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x4a')]);if(_0xfcefa4&&_0xfcefa4[_0xcfa4('0x58')]&&_0xfcefa4['recordingFormat']!=='none'){logger['info'](_0xcfa4('0x59'),_0xcfa4('0x48'));_0x457186[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x31f86e[_0xcfa4('0x4a')],_0x457186[_0xcfa4('0x4b')],md5(_0x457186[_0xcfa4('0x4b')]));}return getConnection(_0x31f86e)['then'](function(_0x2b5973){_0x26f7af=_0x2b5973;return getUser(_0x31f86e,_0xd4bc1b[_0xcfa4('0x4d')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x44d514){_0x25da7b=_0x44d514;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x25da7b['id']);return getEndUser(_0x31f86e,_0x457186[_0xcfa4('0x5a')],_0x457186[_0xcfa4('0x5b')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x3136e7){_0x2d1022=_0x3136e7;logger[_0xcfa4('0x16')](_0xcfa4('0x50'),_0x2d1022['id']);return createTicket(_0x31f86e,_0x25da7b,_0x2d1022,_0x172e8a,_0x457186,_0x172e8a[_0xcfa4('0x51')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x49444a){_0x292465=_0x49444a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x292465['id']);var _0x457f5f=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x31f86e[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x292465['id'],'x')[0x1]);logger[_0xcfa4('0x16')](_0xcfa4('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')](_0xcfa4('0x5c'),_0xd4bc1b['name']),_0xcfa4('0x57'),{'uri':_0x457f5f});})[_0xcfa4('0x26')](function(_0x6d9328){logger[_0xcfa4('0x25')]('[OUTBOUND]',JSON['stringify'](_0x6d9328));});};exports['unmanaged']=function(_0x28bc7c,_0x372bd5,_0x4c134f,_0x4412f7,_0x2feadd,_0x2f6436){var _0x2ff1e6,_0x4032fc,_0x4dc8b0,_0x477a37;_0x2f6436[_0xcfa4('0x1d')]=intUtil['stripTrailingSlash'](_0x2f6436[_0xcfa4('0x1d')]);_0x2f6436[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x2f6436[_0xcfa4('0x4a')]);if(_0x2feadd&&_0x2feadd[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('['+_0x372bd5[_0xcfa4('0x5d')][_0xcfa4('0x5e')]()+']',_0xcfa4('0x48'));_0x372bd5[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x2f6436['serverUrl'],_0x372bd5['uniqueid'],md5(_0x372bd5[_0xcfa4('0x4b')]));}else{_0x372bd5['recordingURL']='';}return getConnection(_0x2f6436)[_0xcfa4('0x20')](function(_0x74003){_0x477a37=_0x74003;return getUser(_0x2f6436,'',_0x477a37);})['then'](function(_0x18c0b4){_0x2ff1e6=_0x18c0b4;logger[_0xcfa4('0x16')]('The\x20User\x20ID\x20is:',_0x2ff1e6['id']);return getEndUser(_0x2f6436,_0x372bd5[_0xcfa4('0x4f')],_0x372bd5[_0xcfa4('0x5f')],_0x477a37);})[_0xcfa4('0x20')](function(_0x5e6d6d){_0x4032fc=_0x5e6d6d;logger[_0xcfa4('0x16')]('The\x20Enduser\x20ID\x20is:',_0x4032fc['id']);return createTicket(_0x2f6436,_0x2ff1e6,_0x4032fc,_0x4c134f,_0x372bd5,_0x4c134f['Fields'],_0x477a37);})[_0xcfa4('0x20')](function(_0x23b60a){_0x4dc8b0=_0x23b60a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x4dc8b0['id']);})[_0xcfa4('0x26')](function(_0x59ecf3){logger[_0xcfa4('0x25')]('['+_0x372bd5['lastevent'][_0xcfa4('0x5e')]()+']',JSON[_0xcfa4('0x1f')](_0x59ecf3));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff