// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','catch','GET','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','lastname','getEndUser','accessKey','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','The\x20Enduser\x20ID\x20is:','user:%s','abandoned','[ABANDONED]','Ticket\x20created!','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','length','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Subjects','getString','Descriptions','POST','format','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email'];(function(_0x2a2493,_0x21526d){var _0x2cfa05=function(_0x4379e7){while(--_0x4379e7){_0x2a2493['push'](_0x2a2493['shift']());}};_0x2cfa05(++_0x21526d);}(_0x9957,0x93));var _0x7995=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0x9957[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var BPromise=require(_0x7995('0x2'));var md5=require(_0x7995('0x3'));var util=require('util');var Redis=require(_0x7995('0x4'));var intUtil=require(_0x7995('0x5'));var config=require(_0x7995('0x6'));var logger=require(_0x7995('0x7'))('vTiger');config[_0x7995('0x8')]=_[_0x7995('0x9')](config[_0x7995('0x8')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x8')]));function emit(_0x4996ca,_0x465276,_0x1cad37){io['to'](_0x4996ca)['emit'](_0x465276,_0x1cad37);}function getCustomFields(_0xa2e5f0,_0x3116fb){var _0x18c8a3={};if(_0xa2e5f0[_0x7995('0xc')]>0x0){_[_0x7995('0xd')](_0xa2e5f0,function(_0x1e400a){if(_0x1e400a[_0x7995('0xe')]==='string'&&_0x1e400a[_0x7995('0xf')]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x1e400a['content'][_0x7995('0x10')]();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x11')&&_0x1e400a[_0x7995('0x12')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x12')]]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['variableName']]['toString']();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x13')&&_0x1e400a[_0x7995('0x14')]&&_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]['toLowerCase']()]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['Variable'][_0x7995('0x15')][_0x7995('0x16')]()][_0x7995('0x10')]();}});}return _0x18c8a3;}function createTicket(_0x291317,_0x1e1415,_0x37a7d4,_0x4faa60,_0x54c9ae,_0x2536c8,_0x5e6f90){logger['info'](_0x7995('0x17'));var _0x3d463e=_['merge']({'parent_id':'','assigned_user_id':_0x1e1415['id'],'ticketpriorities':_0x7995('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4faa60[_0x7995('0x19')],_0x54c9ae,'\x20'),'description':intUtil[_0x7995('0x1a')](_0x4faa60[_0x7995('0x1b')],_0x54c9ae,'\x0a'),'contact_id':_0x37a7d4['id']},getCustomFields(_0x2536c8,_0x54c9ae));var _0x1a8568={'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x291317[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x1f'),'username':_0x291317[_0x7995('0x20')],'sessionName':_0x5e6f90[_0x7995('0x21')],'elementType':_0x7995('0x22'),'element':JSON[_0x7995('0x23')](_0x3d463e)},'json':!![]};return request(_0x1a8568)[_0x7995('0x24')](function(_0x472195){if(_0x472195['success']){return BPromise[_0x7995('0x25')]({'id':_0x472195[_0x7995('0x26')]['id']});}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x27'),JSON[_0x7995('0x23')](_0x472195[_0x7995('0x28')])));}})['catch'](function(_0x47625f){var _0x5911c3=_0x47625f[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),_0x7995('0x2b'),_0x5911c3,JSON[_0x7995('0x23')](_0x47625f));});}function getUser(_0x4b6f99,_0x9b2a15,_0x514445){if(intUtil[_0x7995('0x2c')](_0x9b2a15)){logger[_0x7995('0x2d')](_0x7995('0x2e'),_0x9b2a15);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x4b6f99[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x4b6f99[_0x7995('0x20')],'sessionName':_0x514445[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x30'),_0x9b2a15)},'json':!![]})['then'](function(_0x481c74){if(_0x481c74[_0x7995('0x31')]&&_0x481c74['result'][_0x7995('0xc')]){logger[_0x7995('0x2d')](_0x7995('0x32'));return BPromise[_0x7995('0x25')]({'id':_0x481c74[_0x7995('0x26')][0x0]['id'],'email':_0x481c74['result'][0x0][_0x7995('0x33')],'name':_0x481c74[_0x7995('0x26')][0x0]['first_name']+'\x20'+_0x481c74['result']['last_name']});}else{logger[_0x7995('0x2d')](_0x7995('0x34'));return BPromise['resolve']({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99['username'],'name':_0x7995('0x36')});}})[_0x7995('0x37')](function(_0x177cb4){var _0x5014d2=_0x177cb4['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x5014d2,JSON[_0x7995('0x23')](_0x177cb4));});}else{logger[_0x7995('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7995('0x25')]({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99[_0x7995('0x20')],'name':_0x7995('0x36')})[_0x7995('0x37')](function(_0x53002a){var _0x2d4285=_0x53002a[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),'getUser',_0x2d4285,JSON[_0x7995('0x23')](_0x53002a));});}}function getEndUser(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee){logger[_0x7995('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0xe5ea43);return request({'method':_0x7995('0x38'),'uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x235df7[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x235df7[_0x7995('0x20')],'sessionName':_0x1f5bee[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x3a'),_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43)},'json':!![]})[_0x7995('0x24')](function(_0x6fe77b){if(_0x6fe77b[_0x7995('0x31')]&&_0x6fe77b[_0x7995('0x26')]['length']){logger['info'](_0x7995('0x3b'));return BPromise[_0x7995('0x25')]({'id':_0x6fe77b['result'][0x0]['id'],'name':_0x6fe77b['result'][0x0][_0x7995('0x3c')]+'\x20'+_0x6fe77b['result'][0x0]['lastname'],'phone':_0xe5ea43});}else{logger[_0x7995('0x2d')](_0x7995('0x3d'));return request({'method':_0x7995('0x1c'),'uri':util['format'](_0x7995('0x39'),_0x235df7['remoteUri']),'form':{'operation':_0x7995('0x1f'),'sessionName':_0x1f5bee['sessionName'],'elementType':'Contacts','element':JSON[_0x7995('0x23')]({'lastname':_0x3eb04f,'phone':_0xe5ea43,'assigned_user_id':'\x20'})},'json':!![]})[_0x7995('0x24')](function(_0xc04e5){logger[_0x7995('0x2d')]('Enduser\x20created.');return BPromise[_0x7995('0x25')]({'id':_0xc04e5[_0x7995('0x26')]['id'],'name':_0xc04e5[_0x7995('0x26')][_0x7995('0x3e')],'phone':_0xc04e5['result']['phone']});})[_0x7995('0x37')](function(_0x55791b){var _0x23c41d=_0x55791b['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x3f'),_0x23c41d,JSON[_0x7995('0x23')](_0x55791b));});}});}function getConnection(_0x4d9245){var _0x3e9e62=_0x4d9245[_0x7995('0x20')];var _0x314145=_0x4d9245[_0x7995('0x40')];return request({'method':'GET','uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x4d9245[_0x7995('0x1e')]),'qs':{'operation':'getchallenge','username':_0x3e9e62},'json':!![]})[_0x7995('0x24')](function(_0x44f516){if(_0x44f516[_0x7995('0x31')]){return request({'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x4d9245[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x41'),'username':_0x3e9e62,'accessKey':md5(_0x44f516['result'][_0x7995('0x42')]+_0x314145)},'json':!![]});}})['then'](function(_0x1d87f9){if(_0x1d87f9[_0x7995('0x31')]){return BPromise[_0x7995('0x25')](_0x1d87f9[_0x7995('0x26')]);}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x43'),_0x4d9245['id']));}})[_0x7995('0x37')](function(_0x4d46bc){var _0x427dcf=_0x4d46bc[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x44'),_0x427dcf,JSON[_0x7995('0x23')](_0x4d46bc));});}function request(_0x12d4b8){logger['info']('[HTTP]',JSON['stringify'](_0x12d4b8));return rp(_0x12d4b8);}exports[_0x7995('0x45')]=function(_0x1fd1ca,_0x4cf5db,_0x1cd85,_0x29f300,_0x31f27c,_0x1a9bd7){var _0xc04004,_0x528c8e,_0x29ee32,_0x4ab09f;_0x1a9bd7[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1a9bd7[_0x7995('0x1e')]);if(_0x31f27c&&_0x31f27c['monitor_format']){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x4cf5db[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1a9bd7[_0x7995('0x49')],_0x4cf5db[_0x7995('0x4a')],md5(_0x4cf5db[_0x7995('0x4a')]));}else{_0x4cf5db[_0x7995('0x47')]='';}return getConnection(_0x1a9bd7)[_0x7995('0x24')](function(_0x328671){_0x4ab09f=_0x328671;return getUser(_0x1a9bd7,_0x29f300[_0x7995('0x4b')],_0x4ab09f);})[_0x7995('0x24')](function(_0x133c63){_0xc04004=_0x133c63;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0xc04004['id']);return getEndUser(_0x1a9bd7,_0x4cf5db[_0x7995('0x4d')],_0x4cf5db[_0x7995('0x4e')],_0x4ab09f);})[_0x7995('0x24')](function(_0x223e08){_0x528c8e=_0x223e08;logger[_0x7995('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x528c8e['id']);return createTicket(_0x1a9bd7,_0xc04004,_0x528c8e,_0x1cd85,_0x4cf5db,_0x1cd85[_0x7995('0x4f')],_0x4ab09f);})[_0x7995('0x24')](function(_0x3b8a54){_0x29ee32=_0x3b8a54;logger[_0x7995('0x2d')]('Ticket\x20created!');logger['info'](_0x7995('0x50'),_0x29ee32['id']);var _0x197b52=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1a9bd7['remoteUri'],_[_0x7995('0x52')](_0x29ee32['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x53'),_0x7995('0x54'));emit(util['format']('user:%s',_0x29f300[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x197b52});})[_0x7995('0x37')](function(_0x1d69ce){logger[_0x7995('0x28')](_0x7995('0x53'),JSON[_0x7995('0x23')](_0x1d69ce));});};exports[_0x7995('0x56')]=function(_0x984c23,_0x50caf5,_0x18f230,_0x3ec5a8,_0xdf9e38,_0x1ecfdb,_0x59c5aa){var _0x51bf6a,_0x3053fd,_0xebb5c8,_0x47d5d7;_0x1ecfdb[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1ecfdb[_0x7995('0x1e')]);_0x1ecfdb[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x1ecfdb['serverUrl']);if(_0x59c5aa&&_0x59c5aa[_0x7995('0x57')]&&_0x59c5aa['recordingFormat']!==_0x7995('0x58')){logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x5a'));_0x50caf5[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1ecfdb[_0x7995('0x49')],_0x50caf5[_0x7995('0x4a')],md5(_0x50caf5[_0x7995('0x4a')]));}return getConnection(_0x1ecfdb)[_0x7995('0x24')](function(_0x234d8d){_0x47d5d7=_0x234d8d;return getUser(_0x1ecfdb,_0x3ec5a8['email'],_0x47d5d7);})[_0x7995('0x24')](function(_0x23bbc1){_0x51bf6a=_0x23bbc1;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x51bf6a['id']);return getEndUser(_0x1ecfdb,_0x50caf5[_0x7995('0x5b')],_0x50caf5['destcalleridnum'],_0x47d5d7);})['then'](function(_0x268fde){_0x3053fd=_0x268fde;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x3053fd['id']);return createTicket(_0x1ecfdb,_0x51bf6a,_0x3053fd,_0x18f230,_0x50caf5,_0x18f230[_0x7995('0x4f')],_0x47d5d7);})['then'](function(_0x22d317){_0xebb5c8=_0x22d317;logger['info']('Ticket\x20created!');logger[_0x7995('0x2d')](_0x7995('0x50'),_0xebb5c8['id']);var _0x3f0a71=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1ecfdb[_0x7995('0x1e')],_[_0x7995('0x52')](_0xebb5c8['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x54'));emit(util['format'](_0x7995('0x5d'),_0x3ec5a8[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x3f0a71});})['catch'](function(_0x1fe1cb){logger[_0x7995('0x28')](_0x7995('0x59'),JSON[_0x7995('0x23')](_0x1fe1cb));});};exports[_0x7995('0x5e')]=function(_0x51ab1e,_0x550a10,_0x3adfd2,_0x2f94c4,_0x1fdff6,_0x435a1b){var _0x535131,_0x5e8b4c,_0xd07c1c,_0xfe1105;_0x435a1b[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x435a1b['remoteUri']);_0x435a1b[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x435a1b['serverUrl']);if(_0x1fdff6&&_0x1fdff6['monitor_format']){logger[_0x7995('0x2d')](_0x7995('0x5f'),'Recording\x20is\x20enabled!');_0x550a10[_0x7995('0x47')]=util['format'](_0x7995('0x48'),_0x435a1b[_0x7995('0x49')],_0x550a10['uniqueid'],md5(_0x550a10['uniqueid']));}else{_0x550a10[_0x7995('0x47')]='';}return getConnection(_0x435a1b)['then'](function(_0x31b9e6){_0xfe1105=_0x31b9e6;return getUser(_0x435a1b,'',_0xfe1105);})[_0x7995('0x24')](function(_0x3dd197){_0x535131=_0x3dd197;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x535131['id']);return getEndUser(_0x435a1b,_0x550a10[_0x7995('0x4d')],_0x550a10[_0x7995('0x4e')],_0xfe1105);})[_0x7995('0x24')](function(_0x29e0ee){_0x5e8b4c=_0x29e0ee;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x5e8b4c['id']);return createTicket(_0x435a1b,_0x535131,_0x5e8b4c,_0x3adfd2,_0x550a10,_0x3adfd2[_0x7995('0x4f')],_0xfe1105);})[_0x7995('0x24')](function(_0x1ff436){_0xd07c1c=_0x1ff436;logger[_0x7995('0x2d')](_0x7995('0x60'));logger[_0x7995('0x2d')](_0x7995('0x50'),_0xd07c1c['id']);})[_0x7995('0x37')](function(_0xa2fc8e){logger[_0x7995('0x28')](_0x7995('0x5f'),JSON[_0x7995('0x23')](_0xa2fc8e));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff