// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x39db=['toUpperCase','lodash','request-promise','bluebird','md5','util','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','getString','Descriptions','POST','%s/webservice.php','create','username','sessionName','HelpDesk','then','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','createTicket','info','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','lastevent'];(function(_0x58e989,_0x2b6e4a){var _0x2bf9bd=function(_0x583536){while(--_0x583536){_0x58e989['push'](_0x58e989['shift']());}};_0x2bf9bd(++_0x2b6e4a);}(_0x39db,0xcd));var _0xb39d=function(_0x5e4a4c,_0x1b8d7e){_0x5e4a4c=_0x5e4a4c-0x0;var _0x1afefb=_0x39db[_0x5e4a4c];return _0x1afefb;};'use strict';var _=require(_0xb39d('0x0'));var rp=require(_0xb39d('0x1'));var BPromise=require(_0xb39d('0x2'));var md5=require(_0xb39d('0x3'));var util=require(_0xb39d('0x4'));var Redis=require('ioredis');var intUtil=require(_0xb39d('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb39d('0x6'))(_0xb39d('0x7'));config[_0xb39d('0x8')]=_[_0xb39d('0x9')](config[_0xb39d('0x8')],{'host':_0xb39d('0xa'),'port':0x18eb});var io=require(_0xb39d('0xb'))(new Redis(config[_0xb39d('0x8')]));function emit(_0x35f799,_0x1c84ed,_0x4aebe8){io['to'](_0x35f799)[_0xb39d('0xc')](_0x1c84ed,_0x4aebe8);}function getCustomFields(_0x327adb,_0x37e497){var _0x2c8a2c={};if(_0x327adb[_0xb39d('0xd')]>0x0){_[_0xb39d('0xe')](_0x327adb,function(_0x3ab438){if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x10')&&_0x3ab438[_0xb39d('0x11')]){_0x2c8a2c[_0x3ab438[_0xb39d('0x11')]]=_0x3ab438[_0xb39d('0x12')][_0xb39d('0x13')]();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x14')&&_0x3ab438['variableName']&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['variableName']]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x15')]]['toString']();}else if(_0x3ab438[_0xb39d('0xf')]===_0xb39d('0x16')&&_0x3ab438['Variable']&&_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')]&&_0x3ab438[_0xb39d('0x11')]&&_0x37e497[_0x3ab438['Variable']['name'][_0xb39d('0x19')]()]){_0x2c8a2c[_0x3ab438['idField']]=_0x37e497[_0x3ab438[_0xb39d('0x17')][_0xb39d('0x18')][_0xb39d('0x19')]()][_0xb39d('0x13')]();}});}return _0x2c8a2c;}function createTicket(_0x54c209,_0x52ddd8,_0x37b9cc,_0x274839,_0x5f18f9,_0x7eb52c,_0x49fad4){logger['info'](_0xb39d('0x1a'));var _0x12d080=_[_0xb39d('0x1b')]({'parent_id':'','assigned_user_id':_0x52ddd8['id'],'ticketpriorities':'Normal','ticketstatus':_0xb39d('0x1c'),'ticket_title':intUtil[_0xb39d('0x1d')](_0x274839['Subjects'],_0x5f18f9,'\x20'),'description':intUtil[_0xb39d('0x1d')](_0x274839[_0xb39d('0x1e')],_0x5f18f9,'\x0a'),'contact_id':_0x37b9cc['id']},getCustomFields(_0x7eb52c,_0x5f18f9));var _0x366dde={'method':_0xb39d('0x1f'),'uri':util['format'](_0xb39d('0x20'),_0x54c209['remoteUri']),'form':{'operation':_0xb39d('0x21'),'username':_0x54c209[_0xb39d('0x22')],'sessionName':_0x49fad4[_0xb39d('0x23')],'elementType':_0xb39d('0x24'),'element':JSON['stringify'](_0x12d080)},'json':!![]};return request(_0x366dde)[_0xb39d('0x25')](function(_0x18871b){if(_0x18871b['success']){return BPromise['resolve']({'id':_0x18871b[_0xb39d('0x26')]['id']});}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x28'),JSON[_0xb39d('0x29')](_0x18871b[_0xb39d('0x2a')])));}})[_0xb39d('0x2b')](function(_0x30139c){var _0x91d0f=_0x30139c['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x2c'),_0x91d0f,JSON[_0xb39d('0x29')](_0x30139c));});}function getUser(_0x26cc04,_0x3e8c86,_0x1c7528){if(intUtil['validateEmail'](_0x3e8c86)){logger[_0xb39d('0x2d')](_0xb39d('0x2e'),_0x3e8c86);return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x26cc04['remoteUri']),'qs':{'operation':_0xb39d('0x30'),'username':_0x26cc04[_0xb39d('0x22')],'sessionName':_0x1c7528['sessionName'],'query':util[_0xb39d('0x27')](_0xb39d('0x31'),_0x3e8c86)},'json':!![]})[_0xb39d('0x25')](function(_0x37f974){if(_0x37f974[_0xb39d('0x32')]&&_0x37f974[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')]('Agent\x20found!');return BPromise[_0xb39d('0x33')]({'id':_0x37f974['result'][0x0]['id'],'email':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x34')],'name':_0x37f974[_0xb39d('0x26')][0x0][_0xb39d('0x35')]+'\x20'+_0x37f974[_0xb39d('0x26')][_0xb39d('0x36')]});}else{logger['info'](_0xb39d('0x37'));return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'});}})[_0xb39d('0x2b')](function(_0x4c6406){var _0x53cc82=_0x4c6406['statusCode']||0x1f4;logger[_0xb39d('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb39d('0x39'),_0x53cc82,JSON[_0xb39d('0x29')](_0x4c6406));});}else{logger[_0xb39d('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb39d('0x33')]({'id':_0x1c7528[_0xb39d('0x38')],'email':_0x26cc04[_0xb39d('0x22')],'name':'admin'})['catch'](function(_0x5355a5){var _0x2300b0=_0x5355a5[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x39'),_0x2300b0,JSON[_0xb39d('0x29')](_0x5355a5));});}}function getEndUser(_0x27a2ad,_0x5c5c28,_0x4deff6,_0x1fa86a){logger['info']('Searching\x20end\x20user\x20with\x20phone',_0x4deff6);return request({'method':'GET','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad[_0xb39d('0x3c')]),'qs':{'operation':_0xb39d('0x30'),'username':_0x27a2ad[_0xb39d('0x22')],'sessionName':_0x1fa86a[_0xb39d('0x23')],'query':util[_0xb39d('0x27')](_0xb39d('0x3d'),_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6,_0x4deff6)},'json':!![]})[_0xb39d('0x25')](function(_0x5c5347){if(_0x5c5347['success']&&_0x5c5347[_0xb39d('0x26')][_0xb39d('0xd')]){logger[_0xb39d('0x2d')](_0xb39d('0x3e'));return BPromise[_0xb39d('0x33')]({'id':_0x5c5347[_0xb39d('0x26')][0x0]['id'],'name':_0x5c5347['result'][0x0][_0xb39d('0x3f')]+'\x20'+_0x5c5347[_0xb39d('0x26')][0x0][_0xb39d('0x40')],'phone':_0x4deff6});}else{logger[_0xb39d('0x2d')](_0xb39d('0x41'));return request({'method':'POST','uri':util[_0xb39d('0x27')](_0xb39d('0x20'),_0x27a2ad['remoteUri']),'form':{'operation':_0xb39d('0x21'),'sessionName':_0x1fa86a[_0xb39d('0x23')],'elementType':_0xb39d('0x42'),'element':JSON[_0xb39d('0x29')]({'lastname':_0x5c5c28,'phone':_0x4deff6,'assigned_user_id':'\x20'})},'json':!![]})[_0xb39d('0x25')](function(_0x316b4c){logger[_0xb39d('0x2d')](_0xb39d('0x43'));return BPromise['resolve']({'id':_0x316b4c[_0xb39d('0x26')]['id'],'name':_0x316b4c['result'][_0xb39d('0x40')],'phone':_0x316b4c[_0xb39d('0x26')][_0xb39d('0x44')]});})[_0xb39d('0x2b')](function(_0x110ec){var _0x520bb6=_0x110ec[_0xb39d('0x3a')]||0x1f4;logger['error'](_0xb39d('0x3b'),_0xb39d('0x45'),_0x520bb6,JSON[_0xb39d('0x29')](_0x110ec));});}});}function getConnection(_0x17ab97){var _0x2987bd=_0x17ab97['username'];var _0x149c46=_0x17ab97[_0xb39d('0x46')];return request({'method':_0xb39d('0x2f'),'uri':util[_0xb39d('0x27')]('%s/webservice.php',_0x17ab97['remoteUri']),'qs':{'operation':_0xb39d('0x47'),'username':_0x2987bd},'json':!![]})[_0xb39d('0x25')](function(_0x3b6914){if(_0x3b6914[_0xb39d('0x32')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x17ab97[_0xb39d('0x3c')]),'form':{'operation':'login','username':_0x2987bd,'accessKey':md5(_0x3b6914[_0xb39d('0x26')][_0xb39d('0x48')]+_0x149c46)},'json':!![]});}})[_0xb39d('0x25')](function(_0x20bb24){if(_0x20bb24['success']){return BPromise['resolve'](_0x20bb24[_0xb39d('0x26')]);}else{throw new Error(util[_0xb39d('0x27')](_0xb39d('0x49'),_0x17ab97['id']));}})[_0xb39d('0x2b')](function(_0x501a7f){var _0x465cc3=_0x501a7f[_0xb39d('0x3a')]||0x1f4;logger[_0xb39d('0x2a')](_0xb39d('0x3b'),_0xb39d('0x4a'),_0x465cc3,JSON[_0xb39d('0x29')](_0x501a7f));});}function request(_0x29056a){logger[_0xb39d('0x2d')]('[HTTP]',JSON[_0xb39d('0x29')](_0x29056a));return rp(_0x29056a);}exports['queue']=function(_0x25fc26,_0x246103,_0x387c37,_0x4609bd,_0x3b5c80,_0xeff309){var _0x5ba972,_0x3467e0,_0x92ff6,_0x1a93c7;_0xeff309['remoteUri']=intUtil[_0xb39d('0x4b')](_0xeff309[_0xb39d('0x3c')]);if(_0x3b5c80&&_0x3b5c80[_0xb39d('0x4c')]){logger['info'](_0xb39d('0x4d'),_0xb39d('0x4e'));_0x246103[_0xb39d('0x4f')]=util[_0xb39d('0x27')](_0xb39d('0x50'),_0xeff309[_0xb39d('0x51')],_0x246103['uniqueid'],md5(_0x246103[_0xb39d('0x52')]));}else{_0x246103[_0xb39d('0x4f')]='';}return getConnection(_0xeff309)[_0xb39d('0x25')](function(_0xd08d24){_0x1a93c7=_0xd08d24;return getUser(_0xeff309,_0x4609bd['email'],_0x1a93c7);})[_0xb39d('0x25')](function(_0x26f837){_0x5ba972=_0x26f837;logger[_0xb39d('0x2d')]('The\x20User\x20ID\x20is:',_0x5ba972['id']);return getEndUser(_0xeff309,_0x246103[_0xb39d('0x53')],_0x246103[_0xb39d('0x54')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x8d141f){_0x3467e0=_0x8d141f;logger[_0xb39d('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x3467e0['id']);return createTicket(_0xeff309,_0x5ba972,_0x3467e0,_0x387c37,_0x246103,_0x387c37[_0xb39d('0x55')],_0x1a93c7);})[_0xb39d('0x25')](function(_0x3d1a42){_0x92ff6=_0x3d1a42;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x92ff6['id']);var _0xa793ee=util[_0xb39d('0x27')](_0xb39d('0x58'),_0xeff309[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x92ff6['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x4d'),_0xb39d('0x5a'));emit(util[_0xb39d('0x27')]('user:%s',_0x4609bd[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0xa793ee});})[_0xb39d('0x2b')](function(_0x5090f1){logger[_0xb39d('0x2a')](_0xb39d('0x4d'),JSON[_0xb39d('0x29')](_0x5090f1));});};exports[_0xb39d('0x5c')]=function(_0x26a71a,_0x3d4568,_0x4b0035,_0x49b6a6,_0x5017e7,_0x264fef,_0x9b5e6c){var _0x2c5988,_0x8ee76b,_0x4cd588,_0x50aaa9;_0x264fef[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x264fef[_0xb39d('0x3c')]);_0x264fef[_0xb39d('0x51')]=intUtil['stripTrailingSlash'](_0x264fef[_0xb39d('0x51')]);if(_0x9b5e6c&&_0x9b5e6c['recordingFormat']&&_0x9b5e6c['recordingFormat']!==_0xb39d('0x5d')){logger[_0xb39d('0x2d')]('[OUTBOUND]',_0xb39d('0x4e'));_0x3d4568['recordingURL']=util['format'](_0xb39d('0x50'),_0x264fef[_0xb39d('0x51')],_0x3d4568['uniqueid'],md5(_0x3d4568[_0xb39d('0x52')]));}return getConnection(_0x264fef)[_0xb39d('0x25')](function(_0x4b97fb){_0x50aaa9=_0x4b97fb;return getUser(_0x264fef,_0x49b6a6['email'],_0x50aaa9);})['then'](function(_0x815d91){_0x2c5988=_0x815d91;logger[_0xb39d('0x2d')](_0xb39d('0x5e'),_0x2c5988['id']);return getEndUser(_0x264fef,_0x3d4568[_0xb39d('0x5f')],_0x3d4568[_0xb39d('0x60')],_0x50aaa9);})['then'](function(_0x3ecad8){_0x8ee76b=_0x3ecad8;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x8ee76b['id']);return createTicket(_0x264fef,_0x2c5988,_0x8ee76b,_0x4b0035,_0x3d4568,_0x4b0035['Fields'],_0x50aaa9);})[_0xb39d('0x25')](function(_0x5c14b6){_0x4cd588=_0x5c14b6;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')](_0xb39d('0x57'),_0x4cd588['id']);var _0x2f518c=util['format'](_0xb39d('0x58'),_0x264fef[_0xb39d('0x3c')],_[_0xb39d('0x59')](_0x4cd588['id'],'x')[0x1]);logger[_0xb39d('0x2d')](_0xb39d('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb39d('0x27')](_0xb39d('0x63'),_0x49b6a6[_0xb39d('0x18')]),_0xb39d('0x5b'),{'uri':_0x2f518c});})['catch'](function(_0xc02ef8){logger[_0xb39d('0x2a')](_0xb39d('0x62'),JSON[_0xb39d('0x29')](_0xc02ef8));});};exports['unmanaged']=function(_0x354e8e,_0x267622,_0x242de7,_0x5d7995,_0x43c91b,_0x11bee8){var _0x530cf1,_0x172508,_0x22db68,_0x22b84c;_0x11bee8[_0xb39d('0x3c')]=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x3c')]);_0x11bee8['serverUrl']=intUtil[_0xb39d('0x4b')](_0x11bee8[_0xb39d('0x51')]);if(_0x43c91b&&_0x43c91b['monitor_format']){logger[_0xb39d('0x2d')]('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']','Recording\x20is\x20enabled!');_0x267622[_0xb39d('0x4f')]=util['format'](_0xb39d('0x50'),_0x11bee8['serverUrl'],_0x267622[_0xb39d('0x52')],md5(_0x267622[_0xb39d('0x52')]));}else{_0x267622[_0xb39d('0x4f')]='';}return getConnection(_0x11bee8)[_0xb39d('0x25')](function(_0xba7e81){_0x22b84c=_0xba7e81;return getUser(_0x11bee8,'',_0x22b84c);})['then'](function(_0x29a481){_0x530cf1=_0x29a481;logger['info']('The\x20User\x20ID\x20is:',_0x530cf1['id']);return getEndUser(_0x11bee8,_0x267622[_0xb39d('0x53')],_0x267622[_0xb39d('0x54')],_0x22b84c);})[_0xb39d('0x25')](function(_0x4346a3){_0x172508=_0x4346a3;logger[_0xb39d('0x2d')](_0xb39d('0x61'),_0x172508['id']);return createTicket(_0x11bee8,_0x530cf1,_0x172508,_0x242de7,_0x267622,_0x242de7[_0xb39d('0x55')],_0x22b84c);})[_0xb39d('0x25')](function(_0x43a970){_0x22db68=_0x43a970;logger[_0xb39d('0x2d')](_0xb39d('0x56'));logger[_0xb39d('0x2d')]('The\x20Ticket\x20ID\x20is:',_0x22db68['id']);})[_0xb39d('0x2b')](function(_0xa8b78f){logger['error']('['+_0x267622[_0xb39d('0x64')][_0xb39d('0x65')]()+']',JSON[_0xb39d('0x29')](_0xa8b78f));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff