// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1043=['format','%s/webservice.php','remoteUri','username','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','info','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','userId','Searching\x20end\x20user\x20with\x20phone','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','lastname','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','none','[OUTBOUND]','email','destcalleridnum','toUpperCase','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','defaults','redis','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','POST'];(function(_0x16370b,_0x45877d){var _0x2052bd=function(_0xb60205){while(--_0xb60205){_0x16370b['push'](_0x16370b['shift']());}};_0x2052bd(++_0x45877d);}(_0x1043,0x16c));var _0x3104=function(_0x282a22,_0x4eb237){_0x282a22=_0x282a22-0x0;var _0x1231ee=_0x1043[_0x282a22];return _0x1231ee;};'use strict';var _=require(_0x3104('0x0'));var rp=require(_0x3104('0x1'));var BPromise=require(_0x3104('0x2'));var md5=require(_0x3104('0x3'));var util=require(_0x3104('0x4'));var Redis=require('ioredis');var intUtil=require(_0x3104('0x5'));var config=require(_0x3104('0x6'));var logger=require(_0x3104('0x7'))('vTiger');config['redis']=_[_0x3104('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3104('0x9')]));function emit(_0x51a707,_0x206a81,_0x1b6beb){io['to'](_0x51a707)['emit'](_0x206a81,_0x1b6beb);}function getCustomFields(_0x47f90e,_0x16cd0a){var _0x2740f0={};if(_0x47f90e[_0x3104('0xa')]>0x0){_[_0x3104('0xb')](_0x47f90e,function(_0x1567dc){if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xd')&&_0x1567dc['idField']){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x1567dc['content']['toString']();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xf')&&_0x1567dc['variableName']&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x10')]]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc[_0x3104('0x10')]][_0x3104('0x11')]();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0x12')&&_0x1567dc[_0x3104('0x13')]&&_0x1567dc[_0x3104('0x13')][_0x3104('0x14')]&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x13')][_0x3104('0x14')][_0x3104('0x15')]()]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc['Variable'][_0x3104('0x14')][_0x3104('0x15')]()]['toString']();}});}return _0x2740f0;}function createTicket(_0x37b702,_0x541c75,_0x3e9ed7,_0x33f348,_0x1b1fe8,_0x191815,_0x277d1d){logger['info'](_0x3104('0x16'));var _0x53a996=_[_0x3104('0x17')]({'parent_id':'','assigned_user_id':_0x541c75['id'],'ticketpriorities':'Normal','ticketstatus':_0x3104('0x18'),'ticket_title':intUtil['getString'](_0x33f348[_0x3104('0x19')],_0x1b1fe8,'\x20'),'description':intUtil[_0x3104('0x1a')](_0x33f348['Descriptions'],_0x1b1fe8,'\x0a'),'contact_id':_0x3e9ed7['id']},getCustomFields(_0x191815,_0x1b1fe8));var _0x1f1587={'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x37b702[_0x3104('0x1e')]),'form':{'operation':'create','username':_0x37b702[_0x3104('0x1f')],'sessionName':_0x277d1d['sessionName'],'elementType':'HelpDesk','element':JSON[_0x3104('0x20')](_0x53a996)},'json':!![]};return request(_0x1f1587)[_0x3104('0x21')](function(_0x5e8ceb){if(_0x5e8ceb[_0x3104('0x22')]){return BPromise[_0x3104('0x23')]({'id':_0x5e8ceb[_0x3104('0x24')]['id']});}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x25'),JSON[_0x3104('0x20')](_0x5e8ceb[_0x3104('0x26')])));}})[_0x3104('0x27')](function(_0x5948a4){var _0x5924ee=_0x5948a4[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'createTicket',_0x5924ee,JSON[_0x3104('0x20')](_0x5948a4));});}function getUser(_0x398f14,_0x4471b5,_0x234ace){if(intUtil[_0x3104('0x2a')](_0x4471b5)){logger[_0x3104('0x2b')]('Getting\x20agent\x20with\x20email',_0x4471b5);return request({'method':_0x3104('0x2c'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x398f14['remoteUri']),'qs':{'operation':_0x3104('0x2d'),'username':_0x398f14[_0x3104('0x1f')],'sessionName':_0x234ace['sessionName'],'query':util[_0x3104('0x1c')](_0x3104('0x2e'),_0x4471b5)},'json':!![]})[_0x3104('0x21')](function(_0x4defc2){if(_0x4defc2[_0x3104('0x22')]&&_0x4defc2[_0x3104('0x24')][_0x3104('0xa')]){logger[_0x3104('0x2b')](_0x3104('0x2f'));return BPromise[_0x3104('0x23')]({'id':_0x4defc2['result'][0x0]['id'],'email':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x30')],'name':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x31')]+'\x20'+_0x4defc2[_0x3104('0x24')][_0x3104('0x32')]});}else{logger['info'](_0x3104('0x33'));return BPromise[_0x3104('0x23')]({'id':_0x234ace['userId'],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')});}})['catch'](function(_0x26e62a){var _0x1ca36d=_0x26e62a[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x1ca36d,JSON[_0x3104('0x20')](_0x26e62a));});}else{logger[_0x3104('0x2b')](_0x3104('0x33'));return BPromise['resolve']({'id':_0x234ace[_0x3104('0x36')],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')})[_0x3104('0x27')](function(_0x199f87){var _0x349421=_0x199f87[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x349421,JSON[_0x3104('0x20')](_0x199f87));});}}function getEndUser(_0x48fadb,_0x4a0005,_0x5275fb,_0x3429b1){logger[_0x3104('0x2b')](_0x3104('0x37'),_0x5275fb);return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x48fadb['remoteUri']),'qs':{'operation':'query','username':_0x48fadb[_0x3104('0x1f')],'sessionName':_0x3429b1[_0x3104('0x38')],'query':util[_0x3104('0x1c')](_0x3104('0x39'),_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb)},'json':!![]})[_0x3104('0x21')](function(_0x45494c){if(_0x45494c[_0x3104('0x22')]&&_0x45494c['result'][_0x3104('0xa')]){logger[_0x3104('0x2b')]('Enduser\x20found!');return BPromise[_0x3104('0x23')]({'id':_0x45494c['result'][0x0]['id'],'name':_0x45494c[_0x3104('0x24')][0x0]['firstname']+'\x20'+_0x45494c[_0x3104('0x24')][0x0]['lastname'],'phone':_0x5275fb});}else{logger[_0x3104('0x2b')](_0x3104('0x3a'));return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')]('%s/webservice.php',_0x48fadb[_0x3104('0x1e')]),'form':{'operation':_0x3104('0x3b'),'sessionName':_0x3429b1['sessionName'],'elementType':_0x3104('0x3c'),'element':JSON['stringify']({'lastname':_0x4a0005,'phone':_0x5275fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x3104('0x21')](function(_0x5448fb){logger[_0x3104('0x2b')](_0x3104('0x3d'));return BPromise[_0x3104('0x23')]({'id':_0x5448fb[_0x3104('0x24')]['id'],'name':_0x5448fb[_0x3104('0x24')][_0x3104('0x3e')],'phone':_0x5448fb[_0x3104('0x24')][_0x3104('0x3f')]});})[_0x3104('0x27')](function(_0x266d23){var _0x452102=_0x266d23['statusCode']||0x1f4;logger[_0x3104('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x3104('0x40'),_0x452102,JSON[_0x3104('0x20')](_0x266d23));});}});}function getConnection(_0x668e36){var _0x14cb79=_0x668e36['username'];var _0x903ae1=_0x668e36['accessKey'];return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x668e36['remoteUri']),'qs':{'operation':_0x3104('0x41'),'username':_0x14cb79},'json':!![]})['then'](function(_0xe04590){if(_0xe04590[_0x3104('0x22')]){return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x668e36['remoteUri']),'form':{'operation':_0x3104('0x42'),'username':_0x14cb79,'accessKey':md5(_0xe04590['result'][_0x3104('0x43')]+_0x903ae1)},'json':!![]});}})[_0x3104('0x21')](function(_0x2996e0){if(_0x2996e0[_0x3104('0x22')]){return BPromise[_0x3104('0x23')](_0x2996e0['result']);}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x44'),_0x668e36['id']));}})[_0x3104('0x27')](function(_0x2d73f9){var _0x5df75e=_0x2d73f9['statusCode']||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'getConnection',_0x5df75e,JSON['stringify'](_0x2d73f9));});}function request(_0x409d93){logger[_0x3104('0x2b')](_0x3104('0x45'),JSON[_0x3104('0x20')](_0x409d93));return rp(_0x409d93);}exports[_0x3104('0x46')]=function(_0x2cbb00,_0x282a8a,_0x464c50,_0x2d3fee,_0xa204f7,_0xf1427a){var _0x2b2fe1,_0x4dd801,_0x503f75,_0x3f7a56;_0xf1427a['remoteUri']=intUtil[_0x3104('0x47')](_0xf1427a['remoteUri']);if(_0xa204f7&&_0xa204f7[_0x3104('0x48')]){logger['info'](_0x3104('0x49'),_0x3104('0x4a'));_0x282a8a[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0xf1427a[_0x3104('0x4d')],_0x282a8a[_0x3104('0x4e')],md5(_0x282a8a['uniqueid']));}else{_0x282a8a['recordingURL']='';}return getConnection(_0xf1427a)[_0x3104('0x21')](function(_0x208f06){_0x3f7a56=_0x208f06;return getUser(_0xf1427a,_0x2d3fee['email'],_0x3f7a56);})['then'](function(_0x354a94){_0x2b2fe1=_0x354a94;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2b2fe1['id']);return getEndUser(_0xf1427a,_0x282a8a[_0x3104('0x50')],_0x282a8a['calleridnum'],_0x3f7a56);})[_0x3104('0x21')](function(_0x31762b){_0x4dd801=_0x31762b;logger['info'](_0x3104('0x51'),_0x4dd801['id']);return createTicket(_0xf1427a,_0x2b2fe1,_0x4dd801,_0x464c50,_0x282a8a,_0x464c50[_0x3104('0x52')],_0x3f7a56);})[_0x3104('0x21')](function(_0x554175){_0x503f75=_0x554175;logger[_0x3104('0x2b')](_0x3104('0x53'));logger['info'](_0x3104('0x54'),_0x503f75['id']);var _0x4fa465=util[_0x3104('0x1c')](_0x3104('0x55'),_0xf1427a['remoteUri'],_[_0x3104('0x56')](_0x503f75['id'],'x')[0x1]);logger[_0x3104('0x2b')](_0x3104('0x49'),_0x3104('0x57'));emit(util['format'](_0x3104('0x58'),_0x2d3fee[_0x3104('0x14')]),_0x3104('0x59'),{'uri':_0x4fa465});})['catch'](function(_0x4e4cc5){logger[_0x3104('0x26')](_0x3104('0x49'),JSON[_0x3104('0x20')](_0x4e4cc5));});};exports['outbound']=function(_0x3f527b,_0x4eaafe,_0x3bc07a,_0x5acee8,_0x20a867,_0x2d237c,_0x5f2973){var _0x25fe95,_0x3d3a92,_0x41a193,_0x24af81;_0x2d237c[_0x3104('0x1e')]=intUtil['stripTrailingSlash'](_0x2d237c[_0x3104('0x1e')]);_0x2d237c[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x2d237c[_0x3104('0x4d')]);if(_0x5f2973&&_0x5f2973[_0x3104('0x5a')]&&_0x5f2973[_0x3104('0x5a')]!==_0x3104('0x5b')){logger[_0x3104('0x2b')](_0x3104('0x5c'),_0x3104('0x4a'));_0x4eaafe[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x2d237c['serverUrl'],_0x4eaafe[_0x3104('0x4e')],md5(_0x4eaafe['uniqueid']));}return getConnection(_0x2d237c)[_0x3104('0x21')](function(_0x43970a){_0x24af81=_0x43970a;return getUser(_0x2d237c,_0x5acee8[_0x3104('0x5d')],_0x24af81);})['then'](function(_0x5a303b){_0x25fe95=_0x5a303b;logger[_0x3104('0x2b')]('The\x20User\x20ID\x20is:',_0x25fe95['id']);return getEndUser(_0x2d237c,_0x4eaafe['destcalleridname'],_0x4eaafe[_0x3104('0x5e')],_0x24af81);})[_0x3104('0x21')](function(_0x380a78){_0x3d3a92=_0x380a78;logger[_0x3104('0x2b')](_0x3104('0x51'),_0x3d3a92['id']);return createTicket(_0x2d237c,_0x25fe95,_0x3d3a92,_0x3bc07a,_0x4eaafe,_0x3bc07a['Fields'],_0x24af81);})[_0x3104('0x21')](function(_0x2407a9){_0x41a193=_0x2407a9;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x41a193['id']);var _0x10cdc0=util[_0x3104('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2d237c[_0x3104('0x1e')],_[_0x3104('0x56')](_0x41a193['id'],'x')[0x1]);logger['info'](_0x3104('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3104('0x1c')](_0x3104('0x58'),_0x5acee8[_0x3104('0x14')]),'trigger:browser:url',{'uri':_0x10cdc0});})[_0x3104('0x27')](function(_0x4ceda9){logger[_0x3104('0x26')](_0x3104('0x5c'),JSON[_0x3104('0x20')](_0x4ceda9));});};exports['unmanaged']=function(_0x4a60d4,_0x348160,_0x81f2b3,_0xd36657,_0x3d5961,_0x43835e){var _0x2c33e3,_0x241d9a,_0x4dd3fc,_0x144e4d;_0x43835e['remoteUri']=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x1e')]);_0x43835e[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x4d')]);if(_0x3d5961&&_0x3d5961['monitor_format']){logger[_0x3104('0x2b')]('['+_0x348160['lastevent'][_0x3104('0x5f')]()+']',_0x3104('0x4a'));_0x348160[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x43835e[_0x3104('0x4d')],_0x348160['uniqueid'],md5(_0x348160[_0x3104('0x4e')]));}else{_0x348160[_0x3104('0x4b')]='';}return getConnection(_0x43835e)[_0x3104('0x21')](function(_0x37f838){_0x144e4d=_0x37f838;return getUser(_0x43835e,'',_0x144e4d);})[_0x3104('0x21')](function(_0xdd54f6){_0x2c33e3=_0xdd54f6;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2c33e3['id']);return getEndUser(_0x43835e,_0x348160['calleridname'],_0x348160[_0x3104('0x60')],_0x144e4d);})[_0x3104('0x21')](function(_0x218ae3){_0x241d9a=_0x218ae3;logger['info'](_0x3104('0x51'),_0x241d9a['id']);return createTicket(_0x43835e,_0x2c33e3,_0x241d9a,_0x81f2b3,_0x348160,_0x81f2b3[_0x3104('0x52')],_0x144e4d);})[_0x3104('0x21')](function(_0x40bd4f){_0x4dd3fc=_0x40bd4f;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')](_0x3104('0x54'),_0x4dd3fc['id']);})[_0x3104('0x27')](function(_0x41cc3e){logger[_0x3104('0x26')]('['+_0x348160[_0x3104('0x61')][_0x3104('0x5f')]()+']',JSON[_0x3104('0x20')](_0x41cc3e));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff