Built motion from commit (unavailable).|2.5.30
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index bf1f729..83708a5 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1e21=['last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','POST','Enduser\x20created.','phone','accessKey','getchallenge','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','email','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','info','merge','Normal','Open','getString','Subjects','Descriptions','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','format','email1','first_name'];(function(_0x52ab8a,_0xee034b){var _0x5d6ddc=function(_0x283fa6){while(--_0x283fa6){_0x52ab8a['push'](_0x52ab8a['shift']());}};_0x5d6ddc(++_0xee034b);}(_0x1e21,0x8f));var _0x11e2=function(_0x535987,_0x48d729){_0x535987=_0x535987-0x0;var _0xcdd4e=_0x1e21[_0x535987];return _0xcdd4e;};'use strict';var _=require(_0x11e2('0x0'));var rp=require(_0x11e2('0x1'));var BPromise=require(_0x11e2('0x2'));var md5=require(_0x11e2('0x3'));var util=require(_0x11e2('0x4'));var Redis=require(_0x11e2('0x5'));var intUtil=require(_0x11e2('0x6'));var config=require(_0x11e2('0x7'));var logger=require(_0x11e2('0x8'))(_0x11e2('0x9'));config['redis']=_['defaults'](config[_0x11e2('0xa')],{'host':_0x11e2('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x11e2('0xa')]));function emit(_0x3a5c01,_0x1a0851,_0x1802c5){io['to'](_0x3a5c01)[_0x11e2('0xc')](_0x1a0851,_0x1802c5);}function getCustomFields(_0x560276,_0x4f284c){var _0x591c89={};if(_0x560276[_0x11e2('0xd')]>0x0){_[_0x11e2('0xe')](_0x560276,function(_0x554f3c){if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x10')&&_0x554f3c[_0x11e2('0x11')]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x554f3c[_0x11e2('0x12')][_0x11e2('0x13')]();}else if(_0x554f3c['type']===_0x11e2('0x14')&&_0x554f3c['variableName']&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c['variableName']]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x4f284c[_0x554f3c[_0x11e2('0x15')]][_0x11e2('0x13')]();}else if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x16')&&_0x554f3c[_0x11e2('0x17')]&&_0x554f3c['Variable'][_0x11e2('0x18')]&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c[_0x11e2('0x17')][_0x11e2('0x18')]['toLowerCase']()]){_0x591c89[_0x554f3c['idField']]=_0x4f284c[_0x554f3c[_0x11e2('0x17')]['name']['toLowerCase']()]['toString']();}});}return _0x591c89;}function createTicket(_0x5bf0e1,_0x223877,_0x55f101,_0x33a66d,_0x3ebc25,_0x51d019,_0x3954f2){logger[_0x11e2('0x19')]('Creating\x20new\x20ticket...');var _0x33113a=_[_0x11e2('0x1a')]({'parent_id':'','assigned_user_id':_0x223877['id'],'ticketpriorities':_0x11e2('0x1b'),'ticketstatus':_0x11e2('0x1c'),'ticket_title':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1e')],_0x3ebc25,'\x20'),'description':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1f')],_0x3ebc25,'\x0a'),'contact_id':_0x55f101['id']},getCustomFields(_0x51d019,_0x3ebc25));var _0x22ddb1={'method':'POST','uri':util['format'](_0x11e2('0x20'),_0x5bf0e1[_0x11e2('0x21')]),'form':{'operation':_0x11e2('0x22'),'username':_0x5bf0e1[_0x11e2('0x23')],'sessionName':_0x3954f2[_0x11e2('0x24')],'elementType':_0x11e2('0x25'),'element':JSON['stringify'](_0x33113a)},'json':!![]};return request(_0x22ddb1)[_0x11e2('0x26')](function(_0x9e8c1f){if(_0x9e8c1f[_0x11e2('0x27')]){return BPromise['resolve']({'id':_0x9e8c1f[_0x11e2('0x28')]['id']});}else{throw new Error(util['format'](_0x11e2('0x29'),JSON[_0x11e2('0x2a')](_0x9e8c1f[_0x11e2('0x2b')])));}})[_0x11e2('0x2c')](function(_0xaee2d6){var _0x11dda9=_0xaee2d6[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),_0x11e2('0x2f'),_0x11dda9,JSON[_0x11e2('0x2a')](_0xaee2d6));});}function getUser(_0x1e2f45,_0x26fcee,_0x10bb2f){if(intUtil[_0x11e2('0x30')](_0x26fcee)){logger[_0x11e2('0x19')](_0x11e2('0x31'),_0x26fcee);return request({'method':'GET','uri':util['format'](_0x11e2('0x20'),_0x1e2f45[_0x11e2('0x21')]),'qs':{'operation':'query','username':_0x1e2f45[_0x11e2('0x23')],'sessionName':_0x10bb2f['sessionName'],'query':util[_0x11e2('0x32')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x26fcee)},'json':!![]})[_0x11e2('0x26')](function(_0x82ebb8){if(_0x82ebb8[_0x11e2('0x27')]&&_0x82ebb8[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Agent\x20found!');return BPromise['resolve']({'id':_0x82ebb8[_0x11e2('0x28')][0x0]['id'],'email':_0x82ebb8['result'][0x0][_0x11e2('0x33')],'name':_0x82ebb8[_0x11e2('0x28')][0x0][_0x11e2('0x34')]+'\x20'+_0x82ebb8[_0x11e2('0x28')][_0x11e2('0x35')]});}else{logger[_0x11e2('0x19')](_0x11e2('0x36'));return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f['userId'],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'});}})[_0x11e2('0x2c')](function(_0x19fcfe){var _0x54ca87=_0x19fcfe[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getUser',_0x54ca87,JSON[_0x11e2('0x2a')](_0x19fcfe));});}else{logger[_0x11e2('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f[_0x11e2('0x38')],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'})[_0x11e2('0x2c')](function(_0x547936){var _0x55708e=_0x547936[_0x11e2('0x2d')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x55708e,JSON['stringify'](_0x547936));});}}function getEndUser(_0x344ec9,_0x4af7ed,_0x1873fb,_0x581ee3){logger[_0x11e2('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x1873fb);return request({'method':_0x11e2('0x39'),'uri':util['format']('%s/webservice.php',_0x344ec9[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x3a'),'username':_0x344ec9[_0x11e2('0x23')],'sessionName':_0x581ee3['sessionName'],'query':util[_0x11e2('0x32')](_0x11e2('0x3b'),_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb)},'json':!![]})['then'](function(_0x4c8255){if(_0x4c8255[_0x11e2('0x27')]&&_0x4c8255[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Enduser\x20found!');return BPromise[_0x11e2('0x37')]({'id':_0x4c8255[_0x11e2('0x28')][0x0]['id'],'name':_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3c')]+'\x20'+_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3d')],'phone':_0x1873fb});}else{logger[_0x11e2('0x19')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x11e2('0x3e'),'uri':util['format'](_0x11e2('0x20'),_0x344ec9[_0x11e2('0x21')]),'form':{'operation':'create','sessionName':_0x581ee3[_0x11e2('0x24')],'elementType':'Contacts','element':JSON[_0x11e2('0x2a')]({'lastname':_0x4af7ed,'phone':_0x1873fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x11e2('0x26')](function(_0x3f0515){logger['info'](_0x11e2('0x3f'));return BPromise['resolve']({'id':_0x3f0515['result']['id'],'name':_0x3f0515[_0x11e2('0x28')][_0x11e2('0x3d')],'phone':_0x3f0515['result'][_0x11e2('0x40')]});})[_0x11e2('0x2c')](function(_0x50a2de){var _0xd0d976=_0x50a2de[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getEndUser',_0xd0d976,JSON['stringify'](_0x50a2de));});}});}function getConnection(_0x4357f1){var _0x40843e=_0x4357f1[_0x11e2('0x23')];var _0x1a2c67=_0x4357f1[_0x11e2('0x41')];return request({'method':_0x11e2('0x39'),'uri':util[_0x11e2('0x32')]('%s/webservice.php',_0x4357f1[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x42'),'username':_0x40843e},'json':!![]})[_0x11e2('0x26')](function(_0x4d8c8e){if(_0x4d8c8e[_0x11e2('0x27')]){return request({'method':_0x11e2('0x3e'),'uri':util[_0x11e2('0x32')](_0x11e2('0x20'),_0x4357f1[_0x11e2('0x21')]),'form':{'operation':'login','username':_0x40843e,'accessKey':md5(_0x4d8c8e[_0x11e2('0x28')]['token']+_0x1a2c67)},'json':!![]});}})['then'](function(_0x1cc8f7){if(_0x1cc8f7[_0x11e2('0x27')]){return BPromise['resolve'](_0x1cc8f7[_0x11e2('0x28')]);}else{throw new Error(util['format'](_0x11e2('0x43'),_0x4357f1['id']));}})[_0x11e2('0x2c')](function(_0x2c6b44){var _0xd8de1d=_0x2c6b44[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getConnection',_0xd8de1d,JSON['stringify'](_0x2c6b44));});}function request(_0x239561){logger[_0x11e2('0x19')](_0x11e2('0x44'),JSON[_0x11e2('0x2a')](_0x239561));return rp(_0x239561);}exports[_0x11e2('0x45')]=function(_0x36cb4d,_0x40561c,_0x9cdaa6,_0x3d92ff,_0x372adc,_0x5879f6){var _0x369c2c,_0x640813,_0x4b0bae,_0x22352c;_0x5879f6['remoteUri']=intUtil['stripTrailingSlash'](_0x5879f6[_0x11e2('0x21')]);if(_0x372adc&&_0x372adc[_0x11e2('0x46')]){logger['info'](_0x11e2('0x47'),_0x11e2('0x48'));_0x40561c['recordingURL']=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x5879f6[_0x11e2('0x4a')],_0x40561c[_0x11e2('0x4b')],md5(_0x40561c[_0x11e2('0x4b')]));}else{_0x40561c[_0x11e2('0x4c')]='';}return getConnection(_0x5879f6)[_0x11e2('0x26')](function(_0x186aa0){_0x22352c=_0x186aa0;return getUser(_0x5879f6,_0x3d92ff['email'],_0x22352c);})[_0x11e2('0x26')](function(_0x2296b7){_0x369c2c=_0x2296b7;logger['info'](_0x11e2('0x4d'),_0x369c2c['id']);return getEndUser(_0x5879f6,_0x40561c[_0x11e2('0x4e')],_0x40561c[_0x11e2('0x4f')],_0x22352c);})[_0x11e2('0x26')](function(_0x86ad38){_0x640813=_0x86ad38;logger[_0x11e2('0x19')]('The\x20Enduser\x20ID\x20is:',_0x640813['id']);return createTicket(_0x5879f6,_0x369c2c,_0x640813,_0x9cdaa6,_0x40561c,_0x9cdaa6[_0x11e2('0x50')],_0x22352c);})[_0x11e2('0x26')](function(_0x3f7643){_0x4b0bae=_0x3f7643;logger['info'](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x4b0bae['id']);var _0x49cd57=util[_0x11e2('0x32')](_0x11e2('0x53'),_0x5879f6['remoteUri'],_[_0x11e2('0x54')](_0x4b0bae['id'],'x')[0x1]);logger['info'](_0x11e2('0x47'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')](_0x11e2('0x56'),_0x3d92ff[_0x11e2('0x18')]),_0x11e2('0x57'),{'uri':_0x49cd57});})[_0x11e2('0x2c')](function(_0x31060f){logger[_0x11e2('0x2b')](_0x11e2('0x47'),JSON[_0x11e2('0x2a')](_0x31060f));});};exports[_0x11e2('0x58')]=function(_0x1c13d4,_0x12f723,_0x5d1e0e,_0x467e78,_0x2efa30,_0x33cb3f,_0xd99c85){var _0x152cf7,_0x487a3e,_0x251516,_0x9d9937;_0x33cb3f[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x33cb3f[_0x11e2('0x21')]);_0x33cb3f['serverUrl']=intUtil[_0x11e2('0x59')](_0x33cb3f[_0x11e2('0x4a')]);if(_0xd99c85&&_0xd99c85[_0x11e2('0x5a')]&&_0xd99c85[_0x11e2('0x5a')]!=='none'){logger[_0x11e2('0x19')](_0x11e2('0x5b'),'Recording\x20is\x20enabled!');_0x12f723[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x33cb3f[_0x11e2('0x4a')],_0x12f723['uniqueid'],md5(_0x12f723[_0x11e2('0x4b')]));}return getConnection(_0x33cb3f)[_0x11e2('0x26')](function(_0x347ca9){_0x9d9937=_0x347ca9;return getUser(_0x33cb3f,_0x467e78[_0x11e2('0x5c')],_0x9d9937);})['then'](function(_0x111a8c){_0x152cf7=_0x111a8c;logger['info'](_0x11e2('0x4d'),_0x152cf7['id']);return getEndUser(_0x33cb3f,_0x12f723[_0x11e2('0x5d')],_0x12f723['destcalleridnum'],_0x9d9937);})['then'](function(_0x27195c){_0x487a3e=_0x27195c;logger['info'](_0x11e2('0x5e'),_0x487a3e['id']);return createTicket(_0x33cb3f,_0x152cf7,_0x487a3e,_0x5d1e0e,_0x12f723,_0x5d1e0e[_0x11e2('0x50')],_0x9d9937);})[_0x11e2('0x26')](function(_0x49530f){_0x251516=_0x49530f;logger[_0x11e2('0x19')](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x251516['id']);var _0x50a7bf=util['format'](_0x11e2('0x53'),_0x33cb3f[_0x11e2('0x21')],_[_0x11e2('0x54')](_0x251516['id'],'x')[0x1]);logger[_0x11e2('0x19')](_0x11e2('0x5b'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')]('user:%s',_0x467e78['name']),'trigger:browser:url',{'uri':_0x50a7bf});})[_0x11e2('0x2c')](function(_0x434ab6){logger['error'](_0x11e2('0x5b'),JSON[_0x11e2('0x2a')](_0x434ab6));});};exports[_0x11e2('0x5f')]=function(_0x216a53,_0x399c06,_0x1770c3,_0x18eb51,_0x18a1ab,_0x52db3e){var _0x35fce3,_0xbc221a,_0x3b5046,_0x36ca2e;_0x52db3e[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x52db3e[_0x11e2('0x21')]);_0x52db3e[_0x11e2('0x4a')]=intUtil[_0x11e2('0x59')](_0x52db3e[_0x11e2('0x4a')]);if(_0x18a1ab&&_0x18a1ab[_0x11e2('0x46')]){logger[_0x11e2('0x19')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',_0x11e2('0x48'));_0x399c06[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x52db3e[_0x11e2('0x4a')],_0x399c06[_0x11e2('0x4b')],md5(_0x399c06[_0x11e2('0x4b')]));}else{_0x399c06[_0x11e2('0x4c')]='';}return getConnection(_0x52db3e)[_0x11e2('0x26')](function(_0x4444cb){_0x36ca2e=_0x4444cb;return getUser(_0x52db3e,'',_0x36ca2e);})[_0x11e2('0x26')](function(_0x4baccd){_0x35fce3=_0x4baccd;logger[_0x11e2('0x19')](_0x11e2('0x4d'),_0x35fce3['id']);return getEndUser(_0x52db3e,_0x399c06[_0x11e2('0x4e')],_0x399c06['calleridnum'],_0x36ca2e);})[_0x11e2('0x26')](function(_0x38c864){_0xbc221a=_0x38c864;logger['info'](_0x11e2('0x5e'),_0xbc221a['id']);return createTicket(_0x52db3e,_0x35fce3,_0xbc221a,_0x1770c3,_0x399c06,_0x1770c3[_0x11e2('0x50')],_0x36ca2e);})[_0x11e2('0x26')](function(_0x54c20a){_0x3b5046=_0x54c20a;logger['info'](_0x11e2('0x51'));logger['info'](_0x11e2('0x52'),_0x3b5046['id']);})[_0x11e2('0x2c')](function(_0x572fe4){logger[_0x11e2('0x2b')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',JSON['stringify'](_0x572fe4));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
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