// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5c28=['admin','Searching\x20end\x20user\x20with\x20phone','GET','Enduser\x20found!','firstname','lastname','POST','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','user:%s','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','includes','string','type','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','HelpDesk','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','query','username','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','Agent\x20found!','email1','first_name','last_name','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId'];(function(_0x5da201,_0x24b5c3){var _0x51f615=function(_0x13aa0f){while(--_0x13aa0f){_0x5da201['push'](_0x5da201['shift']());}};_0x51f615(++_0x24b5c3);}(_0x5c28,0x1b8));var _0x85c2=function(_0x5c5f6e,_0x53e22d){_0x5c5f6e=_0x5c5f6e-0x0;var _0x247f39=_0x5c28[_0x5c5f6e];return _0x247f39;};'use strict';var _=require(_0x85c2('0x0'));var rp=require('request-promise');var BPromise=require(_0x85c2('0x1'));var md5=require(_0x85c2('0x2'));var util=require(_0x85c2('0x3'));var Redis=require(_0x85c2('0x4'));var intUtil=require(_0x85c2('0x5'));var config=require(_0x85c2('0x6'));var logger=require(_0x85c2('0x7'))(_0x85c2('0x8'));config[_0x85c2('0x9')]=_['defaults'](config[_0x85c2('0x9')],{'host':_0x85c2('0xa'),'port':0x18eb});var io=require(_0x85c2('0xb'))(new Redis(config['redis']));function emit(_0x47ae90,_0x75db0c,_0x2a0cd){io['to'](_0x47ae90)[_0x85c2('0xc')](_0x75db0c,_0x2a0cd);}function getCustomFields(_0x301df6,_0x5904a2){var _0xcd9201={};if(_0x301df6['length']>0x0){_['forEach'](_0x301df6,function(_0x586fc3){if(_[_0x85c2('0xd')]([_0x85c2('0xe'),'picklist'],_0x586fc3[_0x85c2('0xf')])&&_0x586fc3[_0x85c2('0x10')]){_0xcd9201[_0x586fc3['idField']]=_0x586fc3[_0x85c2('0x11')][_0x85c2('0x12')]();}else if(_0x586fc3['type']==='variable'&&_0x586fc3[_0x85c2('0x13')]&&_0x586fc3['idField']&&_0x5904a2[_0x586fc3[_0x85c2('0x13')]]){_0xcd9201[_0x586fc3['idField']]=_0x5904a2[_0x586fc3['variableName']][_0x85c2('0x12')]();}else if(_0x586fc3[_0x85c2('0xf')]===_0x85c2('0x14')&&_0x586fc3[_0x85c2('0x15')]&&_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]&&_0x586fc3[_0x85c2('0x10')]&&_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]['toLowerCase']()]){_0xcd9201[_0x586fc3[_0x85c2('0x10')]]=_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')][_0x85c2('0x17')]()]['toString']();}});}return _0xcd9201;}function createTicket(_0x2eed5d,_0x4b60df,_0x2c1fef,_0x28957d,_0xc23695,_0x2bff9c,_0x28a34e){logger[_0x85c2('0x18')](_0x85c2('0x19'));var _0x22f188=_[_0x85c2('0x1a')]({'parent_id':'','assigned_user_id':_0x4b60df['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1c')],_0xc23695,'\x20'),'description':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1d')],_0xc23695,'\x0a'),'contact_id':_0x2c1fef['id']},getCustomFields(_0x2bff9c,_0xc23695));var _0x108d5d={'method':'POST','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x2eed5d[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'username':_0x2eed5d['username'],'sessionName':_0x28a34e['sessionName'],'elementType':_0x85c2('0x22'),'element':JSON['stringify'](_0x22f188)},'json':!![]};return request(_0x108d5d)['then'](function(_0x3f3273){if(_0x3f3273['success']){return BPromise[_0x85c2('0x23')]({'id':_0x3f3273[_0x85c2('0x24')]['id']});}else{throw new Error(util[_0x85c2('0x1e')](_0x85c2('0x25'),JSON['stringify'](_0x3f3273[_0x85c2('0x26')])));}})[_0x85c2('0x27')](function(_0x3f4c97){var _0x3aaf32=_0x3f4c97[_0x85c2('0x28')]||0x1f4;logger['error'](_0x85c2('0x29'),_0x85c2('0x2a'),_0x3aaf32,JSON[_0x85c2('0x2b')](_0x3f4c97));});}function getUser(_0xe66e3,_0x141198,_0x33a438){if(intUtil[_0x85c2('0x2c')](_0x141198)){logger[_0x85c2('0x18')](_0x85c2('0x2d'),_0x141198);return request({'method':'GET','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0xe66e3[_0x85c2('0x20')]),'qs':{'operation':_0x85c2('0x2e'),'username':_0xe66e3[_0x85c2('0x2f')],'sessionName':_0x33a438[_0x85c2('0x30')],'query':util['format'](_0x85c2('0x31'),_0x141198)},'json':!![]})[_0x85c2('0x32')](function(_0x5e8d86){if(_0x5e8d86[_0x85c2('0x33')]&&_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x34')]){logger['info'](_0x85c2('0x35'));return BPromise[_0x85c2('0x23')]({'id':_0x5e8d86[_0x85c2('0x24')][0x0]['id'],'email':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x36')],'name':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x37')]+'\x20'+_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x38')]});}else{logger[_0x85c2('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x85c2('0x23')]({'id':_0x33a438['userId'],'email':_0xe66e3[_0x85c2('0x2f')],'name':'admin'});}})[_0x85c2('0x27')](function(_0x5a9045){var _0x117b04=_0x5a9045[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x39'),_0x117b04,JSON['stringify'](_0x5a9045));});}else{logger[_0x85c2('0x18')](_0x85c2('0x3a'));return BPromise[_0x85c2('0x23')]({'id':_0x33a438[_0x85c2('0x3b')],'email':_0xe66e3[_0x85c2('0x2f')],'name':_0x85c2('0x3c')})['catch'](function(_0x2a7193){var _0x43451c=_0x2a7193['statusCode']||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x85c2('0x39'),_0x43451c,JSON['stringify'](_0x2a7193));});}}function getEndUser(_0x347e4e,_0x2dabbc,_0x5f3372,_0x259208){logger[_0x85c2('0x18')](_0x85c2('0x3d'),_0x5f3372);return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e['remoteUri']),'qs':{'operation':_0x85c2('0x2e'),'username':_0x347e4e[_0x85c2('0x2f')],'sessionName':_0x259208[_0x85c2('0x30')],'query':util[_0x85c2('0x1e')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372)},'json':!![]})[_0x85c2('0x32')](function(_0x1c26f8){if(_0x1c26f8['success']&&_0x1c26f8[_0x85c2('0x24')][_0x85c2('0x34')]){logger[_0x85c2('0x18')](_0x85c2('0x3f'));return BPromise[_0x85c2('0x23')]({'id':_0x1c26f8[_0x85c2('0x24')][0x0]['id'],'name':_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x40')]+'\x20'+_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x41')],'phone':_0x5f3372});}else{logger[_0x85c2('0x18')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'sessionName':_0x259208[_0x85c2('0x30')],'elementType':_0x85c2('0x43'),'element':JSON[_0x85c2('0x2b')]({'lastname':_0x2dabbc,'phone':_0x5f3372,'assigned_user_id':'\x20'})},'json':!![]})[_0x85c2('0x32')](function(_0x34094e){logger[_0x85c2('0x18')](_0x85c2('0x44'));return BPromise['resolve']({'id':_0x34094e[_0x85c2('0x24')]['id'],'name':_0x34094e[_0x85c2('0x24')]['lastname'],'phone':_0x34094e[_0x85c2('0x24')][_0x85c2('0x45')]});})[_0x85c2('0x27')](function(_0x5e9601){var _0x3e5cb8=_0x5e9601[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x3e5cb8,JSON['stringify'](_0x5e9601));});}});}function getConnection(_0x33b633){var _0xc8d2=_0x33b633['username'];var _0x54e095=_0x33b633['accessKey'];return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633['remoteUri']),'qs':{'operation':_0x85c2('0x46'),'username':_0xc8d2},'json':!![]})[_0x85c2('0x32')](function(_0x1653e4){if(_0x1653e4[_0x85c2('0x33')]){return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x47'),'username':_0xc8d2,'accessKey':md5(_0x1653e4[_0x85c2('0x24')][_0x85c2('0x48')]+_0x54e095)},'json':!![]});}})[_0x85c2('0x32')](function(_0x51f006){if(_0x51f006['success']){return BPromise['resolve'](_0x51f006[_0x85c2('0x24')]);}else{throw new Error(util['format'](_0x85c2('0x49'),_0x33b633['id']));}})[_0x85c2('0x27')](function(_0x276bc6){var _0x49101e=_0x276bc6[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x4a'),_0x49101e,JSON[_0x85c2('0x2b')](_0x276bc6));});}function request(_0x22c946){logger['info']('[HTTP]',JSON[_0x85c2('0x2b')](_0x22c946));return rp(_0x22c946);}exports[_0x85c2('0x4b')]=function(_0x2cd5d4,_0x411eac,_0x440955,_0x5aa27a,_0x1d8c7b,_0x331330){var _0xdd29c2,_0x33ff31,_0x4fa123,_0xa88d55;_0x331330[_0x85c2('0x20')]=intUtil['stripTrailingSlash'](_0x331330['remoteUri']);if(_0x1d8c7b&&_0x1d8c7b['monitor_format']){logger[_0x85c2('0x18')](_0x85c2('0x4c'),'Recording\x20is\x20enabled!');_0x411eac[_0x85c2('0x4d')]=util['format'](_0x85c2('0x4e'),_0x331330[_0x85c2('0x4f')],_0x411eac[_0x85c2('0x50')],md5(_0x411eac[_0x85c2('0x50')]));}else{_0x411eac['recordingURL']='';}return getConnection(_0x331330)[_0x85c2('0x32')](function(_0x205c94){_0xa88d55=_0x205c94;return getUser(_0x331330,_0x5aa27a[_0x85c2('0x51')],_0xa88d55);})[_0x85c2('0x32')](function(_0x2c8aac){_0xdd29c2=_0x2c8aac;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0xdd29c2['id']);return getEndUser(_0x331330,_0x411eac[_0x85c2('0x52')],_0x411eac[_0x85c2('0x53')],_0xa88d55);})['then'](function(_0x569bec){_0x33ff31=_0x569bec;logger['info'](_0x85c2('0x54'),_0x33ff31['id']);return createTicket(_0x331330,_0xdd29c2,_0x33ff31,_0x440955,_0x411eac,_0x440955[_0x85c2('0x55')],_0xa88d55);})[_0x85c2('0x32')](function(_0xf9c1e5){_0x4fa123=_0xf9c1e5;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4fa123['id']);var _0x11d647=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x331330[_0x85c2('0x20')],_[_0x85c2('0x57')](_0x4fa123['id'],'x')[0x1]);logger['info'](_0x85c2('0x4c'),_0x85c2('0x58'));emit(util[_0x85c2('0x1e')]('user:%s',_0x5aa27a[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x11d647});})[_0x85c2('0x27')](function(_0x4eedf8){logger[_0x85c2('0x26')](_0x85c2('0x4c'),JSON[_0x85c2('0x2b')](_0x4eedf8));});};exports[_0x85c2('0x5a')]=function(_0x2cbf31,_0x5b36da,_0x17bea4,_0x4ff9f0,_0x298680,_0x4daa89,_0x43c569){var _0x3f2989,_0x28aba2,_0x52d713,_0x251df8;_0x4daa89[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x4daa89[_0x85c2('0x20')]);_0x4daa89[_0x85c2('0x4f')]=intUtil[_0x85c2('0x5b')](_0x4daa89['serverUrl']);if(_0x43c569&&_0x43c569[_0x85c2('0x5c')]&&_0x43c569[_0x85c2('0x5c')]!=='none'){logger['info'](_0x85c2('0x5d'),'Recording\x20is\x20enabled!');_0x5b36da[_0x85c2('0x4d')]=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x4daa89[_0x85c2('0x4f')],_0x5b36da[_0x85c2('0x50')],md5(_0x5b36da[_0x85c2('0x50')]));}return getConnection(_0x4daa89)[_0x85c2('0x32')](function(_0x3a3390){_0x251df8=_0x3a3390;return getUser(_0x4daa89,_0x4ff9f0[_0x85c2('0x51')],_0x251df8);})[_0x85c2('0x32')](function(_0x55aad3){_0x3f2989=_0x55aad3;logger['info']('The\x20User\x20ID\x20is:',_0x3f2989['id']);return getEndUser(_0x4daa89,_0x5b36da[_0x85c2('0x5e')],_0x5b36da['destcalleridnum'],_0x251df8);})[_0x85c2('0x32')](function(_0x9bc960){_0x28aba2=_0x9bc960;logger[_0x85c2('0x18')](_0x85c2('0x54'),_0x28aba2['id']);return createTicket(_0x4daa89,_0x3f2989,_0x28aba2,_0x17bea4,_0x5b36da,_0x17bea4[_0x85c2('0x55')],_0x251df8);})[_0x85c2('0x32')](function(_0x298946){_0x52d713=_0x298946;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x52d713['id']);var _0x6d7b8a=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x4daa89[_0x85c2('0x20')],_['split'](_0x52d713['id'],'x')[0x1]);logger[_0x85c2('0x18')](_0x85c2('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x85c2('0x5f'),_0x4ff9f0[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x6d7b8a});})[_0x85c2('0x27')](function(_0x3ed2d6){logger[_0x85c2('0x26')](_0x85c2('0x5d'),JSON[_0x85c2('0x2b')](_0x3ed2d6));});};exports['unmanaged']=function(_0x4d7633,_0x2cbc31,_0x20994f,_0x37bdff,_0x3415bb,_0x9ab3ed){var _0x224b12,_0x501e22,_0x11f5c5,_0x570477;_0x9ab3ed[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x9ab3ed[_0x85c2('0x20')]);_0x9ab3ed[_0x85c2('0x4f')]=intUtil['stripTrailingSlash'](_0x9ab3ed[_0x85c2('0x4f')]);if(_0x3415bb&&_0x3415bb[_0x85c2('0x60')]){logger['info']('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',_0x85c2('0x63'));_0x2cbc31['recordingURL']=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x9ab3ed[_0x85c2('0x4f')],_0x2cbc31[_0x85c2('0x50')],md5(_0x2cbc31[_0x85c2('0x50')]));}else{_0x2cbc31['recordingURL']='';}return getConnection(_0x9ab3ed)[_0x85c2('0x32')](function(_0x330105){_0x570477=_0x330105;return getUser(_0x9ab3ed,'',_0x570477);})[_0x85c2('0x32')](function(_0xc2c15b){_0x224b12=_0xc2c15b;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0x224b12['id']);return getEndUser(_0x9ab3ed,_0x2cbc31[_0x85c2('0x52')],_0x2cbc31[_0x85c2('0x53')],_0x570477);})[_0x85c2('0x32')](function(_0x35ea93){_0x501e22=_0x35ea93;logger['info'](_0x85c2('0x54'),_0x501e22['id']);return createTicket(_0x9ab3ed,_0x224b12,_0x501e22,_0x20994f,_0x2cbc31,_0x20994f[_0x85c2('0x55')],_0x570477);})[_0x85c2('0x32')](function(_0x150c31){_0x11f5c5=_0x150c31;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x11f5c5['id']);})[_0x85c2('0x27')](function(_0x3826f0){logger[_0x85c2('0x26')]('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',JSON['stringify'](_0x3826f0));});};
\ No newline at end of file
+var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff