// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xffce=['destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','content','toString','type','variableName','idField','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','create','username','sessionName','HelpDesk','then','success','resolve','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','email1','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email'];(function(_0x503bf0,_0x22e46f){var _0x1f10dc=function(_0x57da13){while(--_0x57da13){_0x503bf0['push'](_0x503bf0['shift']());}};_0x1f10dc(++_0x22e46f);}(_0xffce,0xe5));var _0xeffc=function(_0x2b44f9,_0x4c6922){_0x2b44f9=_0x2b44f9-0x0;var _0x2bc8ff=_0xffce[_0x2b44f9];return _0x2bc8ff;};'use strict';var _=require(_0xeffc('0x0'));var rp=require(_0xeffc('0x1'));var BPromise=require(_0xeffc('0x2'));var md5=require(_0xeffc('0x3'));var util=require(_0xeffc('0x4'));var Redis=require('ioredis');var intUtil=require(_0xeffc('0x5'));var config=require(_0xeffc('0x6'));var logger=require(_0xeffc('0x7'))(_0xeffc('0x8'));config[_0xeffc('0x9')]=_[_0xeffc('0xa')](config['redis'],{'host':_0xeffc('0xb'),'port':0x18eb});var io=require(_0xeffc('0xc'))(new Redis(config[_0xeffc('0x9')]));function emit(_0x2d2d55,_0x41fae8,_0x3dfda0){io['to'](_0x2d2d55)[_0xeffc('0xd')](_0x41fae8,_0x3dfda0);}function getCustomFields(_0x20d8c4,_0x568c29){var _0x218944={};if(_0x20d8c4[_0xeffc('0xe')]>0x0){_[_0xeffc('0xf')](_0x20d8c4,function(_0x5df3b2){if(_0x5df3b2['type']===_0xeffc('0x10')&&_0x5df3b2['idField']){_0x218944[_0x5df3b2['idField']]=_0x5df3b2[_0xeffc('0x11')][_0xeffc('0x12')]();}else if(_0x5df3b2[_0xeffc('0x13')]==='variable'&&_0x5df3b2[_0xeffc('0x14')]&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x14')]]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2['variableName']]['toString']();}else if(_0x5df3b2[_0xeffc('0x13')]===_0xeffc('0x16')&&_0x5df3b2[_0xeffc('0x17')]&&_0x5df3b2[_0xeffc('0x17')]['name']&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x17')]['name']['toLowerCase']()]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2[_0xeffc('0x17')][_0xeffc('0x18')][_0xeffc('0x19')]()][_0xeffc('0x12')]();}});}return _0x218944;}function createTicket(_0x182ac2,_0x5add09,_0x339854,_0x4d36e5,_0x599e26,_0x4385eb,_0x323555){logger[_0xeffc('0x1a')](_0xeffc('0x1b'));var _0x3ec228=_[_0xeffc('0x1c')]({'parent_id':'','assigned_user_id':_0x5add09['id'],'ticketpriorities':_0xeffc('0x1d'),'ticketstatus':_0xeffc('0x1e'),'ticket_title':intUtil[_0xeffc('0x1f')](_0x4d36e5['Subjects'],_0x599e26,'\x20'),'description':intUtil[_0xeffc('0x1f')](_0x4d36e5[_0xeffc('0x20')],_0x599e26,'\x0a'),'contact_id':_0x339854['id']},getCustomFields(_0x4385eb,_0x599e26));var _0x2775bb={'method':'POST','uri':util['format']('%s/webservice.php',_0x182ac2['remoteUri']),'form':{'operation':_0xeffc('0x21'),'username':_0x182ac2[_0xeffc('0x22')],'sessionName':_0x323555[_0xeffc('0x23')],'elementType':_0xeffc('0x24'),'element':JSON['stringify'](_0x3ec228)},'json':!![]};return request(_0x2775bb)[_0xeffc('0x25')](function(_0x171929){if(_0x171929[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')]({'id':_0x171929['result']['id']});}else{throw new Error(util[_0xeffc('0x28')](_0xeffc('0x29'),JSON[_0xeffc('0x2a')](_0x171929[_0xeffc('0x2b')])));}})[_0xeffc('0x2c')](function(_0x192b1d){var _0x1ed2ed=_0x192b1d[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x2f'),_0x1ed2ed,JSON[_0xeffc('0x2a')](_0x192b1d));});}function getUser(_0x3e1279,_0x3d322d,_0x268593){if(intUtil[_0xeffc('0x30')](_0x3d322d)){logger['info'](_0xeffc('0x31'),_0x3d322d);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x3e1279['remoteUri']),'qs':{'operation':_0xeffc('0x34'),'username':_0x3e1279[_0xeffc('0x22')],'sessionName':_0x268593['sessionName'],'query':util[_0xeffc('0x28')](_0xeffc('0x35'),_0x3d322d)},'json':!![]})[_0xeffc('0x25')](function(_0x4869f6){if(_0x4869f6['success']&&_0x4869f6['result'][_0xeffc('0xe')]){logger[_0xeffc('0x1a')]('Agent\x20found!');return BPromise[_0xeffc('0x27')]({'id':_0x4869f6[_0xeffc('0x36')][0x0]['id'],'email':_0x4869f6[_0xeffc('0x36')][0x0][_0xeffc('0x37')],'name':_0x4869f6['result'][0x0][_0xeffc('0x38')]+'\x20'+_0x4869f6[_0xeffc('0x36')][_0xeffc('0x39')]});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')});}})[_0xeffc('0x2c')](function(_0x36d6a2){var _0x41d8e1=_0x36d6a2[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x41d8e1,JSON[_0xeffc('0x2a')](_0x36d6a2));});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')})['catch'](function(_0x3cd2ec){var _0x1bef2c=_0x3cd2ec[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x3c'),_0x1bef2c,JSON[_0xeffc('0x2a')](_0x3cd2ec));});}}function getEndUser(_0x5b61e2,_0x3f820e,_0x104105,_0x445f9e){logger['info'](_0xeffc('0x3d'),_0x104105);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x34'),'username':_0x5b61e2['username'],'sessionName':_0x445f9e[_0xeffc('0x23')],'query':util[_0xeffc('0x28')](_0xeffc('0x3f'),_0x104105,_0x104105,_0x104105,_0x104105,_0x104105)},'json':!![]})[_0xeffc('0x25')](function(_0x2ae213){if(_0x2ae213[_0xeffc('0x26')]&&_0x2ae213[_0xeffc('0x36')][_0xeffc('0xe')]){logger['info'](_0xeffc('0x40'));return BPromise[_0xeffc('0x27')]({'id':_0x2ae213['result'][0x0]['id'],'name':_0x2ae213[_0xeffc('0x36')][0x0]['firstname']+'\x20'+_0x2ae213[_0xeffc('0x36')][0x0][_0xeffc('0x41')],'phone':_0x104105});}else{logger['info'](_0xeffc('0x42'));return request({'method':_0xeffc('0x43'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'form':{'operation':_0xeffc('0x21'),'sessionName':_0x445f9e[_0xeffc('0x23')],'elementType':_0xeffc('0x44'),'element':JSON['stringify']({'lastname':_0x3f820e,'phone':_0x104105,'assigned_user_id':'\x20'})},'json':!![]})[_0xeffc('0x25')](function(_0x427122){logger['info'](_0xeffc('0x45'));return BPromise[_0xeffc('0x27')]({'id':_0x427122[_0xeffc('0x36')]['id'],'name':_0x427122[_0xeffc('0x36')][_0xeffc('0x41')],'phone':_0x427122[_0xeffc('0x36')][_0xeffc('0x46')]});})[_0xeffc('0x2c')](function(_0x479791){var _0x59d854=_0x479791[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x47'),_0x59d854,JSON[_0xeffc('0x2a')](_0x479791));});}});}function getConnection(_0x36416e){var _0x5490be=_0x36416e['username'];var _0x2b34d4=_0x36416e[_0xeffc('0x48')];return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x49'),'username':_0x5490be},'json':!![]})['then'](function(_0x2f4e5f){if(_0x2f4e5f[_0xeffc('0x26')]){return request({'method':'POST','uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e['remoteUri']),'form':{'operation':_0xeffc('0x4a'),'username':_0x5490be,'accessKey':md5(_0x2f4e5f[_0xeffc('0x36')][_0xeffc('0x4b')]+_0x2b34d4)},'json':!![]});}})['then'](function(_0x354b98){if(_0x354b98[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')](_0x354b98[_0xeffc('0x36')]);}else{throw new Error(util['format'](_0xeffc('0x4c'),_0x36416e['id']));}})[_0xeffc('0x2c')](function(_0x486ec5){var _0x24da52=_0x486ec5['statusCode']||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xeffc('0x4d'),_0x24da52,JSON['stringify'](_0x486ec5));});}function request(_0x216d70){logger['info'](_0xeffc('0x4e'),JSON['stringify'](_0x216d70));return rp(_0x216d70);}exports[_0xeffc('0x4f')]=function(_0x40e2b3,_0x34b9af,_0x4336a0,_0x5ade15,_0x10696f,_0x2a17ab){var _0x5f0e79,_0x58cfd0,_0x59bffd,_0x29e216;_0x2a17ab[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x2a17ab[_0xeffc('0x3e')]);if(_0x10696f&&_0x10696f['monitor_format']){logger['info'](_0xeffc('0x51'),_0xeffc('0x52'));_0x34b9af[_0xeffc('0x53')]=util[_0xeffc('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2a17ab[_0xeffc('0x54')],_0x34b9af[_0xeffc('0x55')],md5(_0x34b9af[_0xeffc('0x55')]));}else{_0x34b9af[_0xeffc('0x53')]='';}return getConnection(_0x2a17ab)[_0xeffc('0x25')](function(_0x2a5a91){_0x29e216=_0x2a5a91;return getUser(_0x2a17ab,_0x5ade15['email'],_0x29e216);})[_0xeffc('0x25')](function(_0x2b12b4){_0x5f0e79=_0x2b12b4;logger['info'](_0xeffc('0x56'),_0x5f0e79['id']);return getEndUser(_0x2a17ab,_0x34b9af[_0xeffc('0x57')],_0x34b9af['calleridnum'],_0x29e216);})['then'](function(_0x8f5782){_0x58cfd0=_0x8f5782;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x58cfd0['id']);return createTicket(_0x2a17ab,_0x5f0e79,_0x58cfd0,_0x4336a0,_0x34b9af,_0x4336a0[_0xeffc('0x58')],_0x29e216);})[_0xeffc('0x25')](function(_0x29c4ca){_0x59bffd=_0x29c4ca;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')]('The\x20Ticket\x20ID\x20is:',_0x59bffd['id']);var _0x3af0c4=util[_0xeffc('0x28')](_0xeffc('0x59'),_0x2a17ab[_0xeffc('0x3e')],_['split'](_0x59bffd['id'],'x')[0x1]);logger[_0xeffc('0x1a')](_0xeffc('0x51'),_0xeffc('0x5a'));emit(util['format']('user:%s',_0x5ade15['name']),_0xeffc('0x5b'),{'uri':_0x3af0c4});})[_0xeffc('0x2c')](function(_0x51a609){logger['error'](_0xeffc('0x51'),JSON[_0xeffc('0x2a')](_0x51a609));});};exports[_0xeffc('0x5c')]=function(_0x518ac4,_0x57a02a,_0x262da1,_0x3b013a,_0x1be27c,_0x35e677,_0x3e0b9b){var _0x5be899,_0x1b342e,_0x1edee5,_0x19aa9f;_0x35e677[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x35e677[_0xeffc('0x3e')]);_0x35e677[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x35e677[_0xeffc('0x54')]);if(_0x3e0b9b&&_0x3e0b9b[_0xeffc('0x5d')]&&_0x3e0b9b[_0xeffc('0x5d')]!==_0xeffc('0x5e')){logger[_0xeffc('0x1a')](_0xeffc('0x5f'),_0xeffc('0x52'));_0x57a02a[_0xeffc('0x53')]=util[_0xeffc('0x28')](_0xeffc('0x60'),_0x35e677[_0xeffc('0x54')],_0x57a02a[_0xeffc('0x55')],md5(_0x57a02a[_0xeffc('0x55')]));}return getConnection(_0x35e677)[_0xeffc('0x25')](function(_0x430ea5){_0x19aa9f=_0x430ea5;return getUser(_0x35e677,_0x3b013a[_0xeffc('0x61')],_0x19aa9f);})['then'](function(_0x1686c6){_0x5be899=_0x1686c6;logger[_0xeffc('0x1a')]('The\x20User\x20ID\x20is:',_0x5be899['id']);return getEndUser(_0x35e677,_0x57a02a[_0xeffc('0x62')],_0x57a02a[_0xeffc('0x63')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x34abce){_0x1b342e=_0x34abce;logger['info'](_0xeffc('0x64'),_0x1b342e['id']);return createTicket(_0x35e677,_0x5be899,_0x1b342e,_0x262da1,_0x57a02a,_0x262da1[_0xeffc('0x58')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x1a6c66){_0x1edee5=_0x1a6c66;logger[_0xeffc('0x1a')](_0xeffc('0x65'));logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x1edee5['id']);var _0x2ba69d=util['format'](_0xeffc('0x59'),_0x35e677[_0xeffc('0x3e')],_['split'](_0x1edee5['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0xeffc('0x5a'));emit(util[_0xeffc('0x28')](_0xeffc('0x67'),_0x3b013a['name']),_0xeffc('0x5b'),{'uri':_0x2ba69d});})[_0xeffc('0x2c')](function(_0x5bd430){logger[_0xeffc('0x2b')]('[OUTBOUND]',JSON[_0xeffc('0x2a')](_0x5bd430));});};exports[_0xeffc('0x68')]=function(_0x560289,_0x4b8644,_0x208c6c,_0x330dd7,_0x4c0a86,_0x46f25c){var _0x9c7bb2,_0x47b293,_0x2d4be6,_0x3ad097;_0x46f25c[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x46f25c[_0xeffc('0x3e')]);_0x46f25c[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x46f25c[_0xeffc('0x54')]);if(_0x4c0a86&&_0x4c0a86[_0xeffc('0x69')]){logger[_0xeffc('0x1a')]('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']','Recording\x20is\x20enabled!');_0x4b8644['recordingURL']=util['format'](_0xeffc('0x60'),_0x46f25c['serverUrl'],_0x4b8644[_0xeffc('0x55')],md5(_0x4b8644['uniqueid']));}else{_0x4b8644[_0xeffc('0x53')]='';}return getConnection(_0x46f25c)[_0xeffc('0x25')](function(_0x39872b){_0x3ad097=_0x39872b;return getUser(_0x46f25c,'',_0x3ad097);})[_0xeffc('0x25')](function(_0x368c47){_0x9c7bb2=_0x368c47;logger[_0xeffc('0x1a')](_0xeffc('0x56'),_0x9c7bb2['id']);return getEndUser(_0x46f25c,_0x4b8644['calleridname'],_0x4b8644[_0xeffc('0x6c')],_0x3ad097);})[_0xeffc('0x25')](function(_0x3b33ab){_0x47b293=_0x3b33ab;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x47b293['id']);return createTicket(_0x46f25c,_0x9c7bb2,_0x47b293,_0x208c6c,_0x4b8644,_0x208c6c['Fields'],_0x3ad097);})['then'](function(_0x1d9182){_0x2d4be6=_0x1d9182;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x2d4be6['id']);})['catch'](function(_0x2d76b7){logger['error']('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']',JSON['stringify'](_0x2d76b7));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff