// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7217=['The\x20User\x20ID\x20is:','calleridname','calleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','outbound','serverUrl','recordingFormat','none','destcalleridname','destcalleridnum','Fields','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','abandoned','[ABANDONED]','Ticket\x20created!','lodash','bluebird','md5','util','ioredis','./util','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','Agent\x20found!','email1','first_name','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email'];(function(_0x28a80e,_0x2c69a8){var _0x3761ce=function(_0xb827c6){while(--_0xb827c6){_0x28a80e['push'](_0x28a80e['shift']());}};_0x3761ce(++_0x2c69a8);}(_0x7217,0x19e));var _0x7721=function(_0x4fc9e6,_0xc51915){_0x4fc9e6=_0x4fc9e6-0x0;var _0x551d28=_0x7217[_0x4fc9e6];return _0x551d28;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var BPromise=require(_0x7721('0x1'));var md5=require(_0x7721('0x2'));var util=require(_0x7721('0x3'));var Redis=require(_0x7721('0x4'));var intUtil=require(_0x7721('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x7721('0x6'));config[_0x7721('0x7')]=_[_0x7721('0x8')](config[_0x7721('0x7')],{'host':_0x7721('0x9'),'port':0x18eb});var io=require(_0x7721('0xa'))(new Redis(config[_0x7721('0x7')]));function emit(_0x21f680,_0x225610,_0x2f99ed){io['to'](_0x21f680)[_0x7721('0xb')](_0x225610,_0x2f99ed);}function getCustomFields(_0x2a66cb,_0xfa8835){var _0x138740={};if(_0x2a66cb[_0x7721('0xc')]>0x0){_['forEach'](_0x2a66cb,function(_0x461d1a){if(_0x461d1a[_0x7721('0xd')]===_0x7721('0xe')&&_0x461d1a[_0x7721('0xf')]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0x461d1a[_0x7721('0x10')][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='variable'&&_0x461d1a[_0x7721('0x12')]&&_0x461d1a[_0x7721('0xf')]&&_0xfa8835[_0x461d1a['variableName']]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x12')]][_0x7721('0x11')]();}else if(_0x461d1a[_0x7721('0xd')]==='customVariable'&&_0x461d1a[_0x7721('0x13')]&&_0x461d1a[_0x7721('0x13')]['name']&&_0x461d1a['idField']&&_0xfa8835[_0x461d1a['Variable'][_0x7721('0x14')][_0x7721('0x15')]()]){_0x138740[_0x461d1a[_0x7721('0xf')]]=_0xfa8835[_0x461d1a[_0x7721('0x13')]['name'][_0x7721('0x15')]()]['toString']();}});}return _0x138740;}function createTicket(_0x3fc09e,_0x5cb0e6,_0xfec626,_0x4e96fb,_0x3ab5a5,_0x3e140d,_0x2286e5){logger[_0x7721('0x16')](_0x7721('0x17'));var _0x413263=_[_0x7721('0x18')]({'parent_id':'','assigned_user_id':_0x5cb0e6['id'],'ticketpriorities':_0x7721('0x19'),'ticketstatus':'Open','ticket_title':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1b')],_0x3ab5a5,'\x20'),'description':intUtil[_0x7721('0x1a')](_0x4e96fb[_0x7721('0x1c')],_0x3ab5a5,'\x0a'),'contact_id':_0xfec626['id']},getCustomFields(_0x3e140d,_0x3ab5a5));var _0x57140c={'method':_0x7721('0x1d'),'uri':util['format'](_0x7721('0x1e'),_0x3fc09e[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x20'),'username':_0x3fc09e[_0x7721('0x21')],'sessionName':_0x2286e5[_0x7721('0x22')],'elementType':_0x7721('0x23'),'element':JSON[_0x7721('0x24')](_0x413263)},'json':!![]};return request(_0x57140c)['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x25')]){return BPromise[_0x7721('0x26')]({'id':_0x216f20[_0x7721('0x27')]['id']});}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x29'),JSON[_0x7721('0x24')](_0x216f20[_0x7721('0x2a')])));}})[_0x7721('0x2b')](function(_0x52316e){var _0x258ddf=_0x52316e['statusCode']||0x1f4;logger['error'](_0x7721('0x2c'),_0x7721('0x2d'),_0x258ddf,JSON[_0x7721('0x24')](_0x52316e));});}function getUser(_0x158d98,_0x1ea4d,_0x37b9f0){if(intUtil[_0x7721('0x2e')](_0x1ea4d)){logger[_0x7721('0x16')]('Getting\x20agent\x20with\x20email',_0x1ea4d);return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x158d98['remoteUri']),'qs':{'operation':_0x7721('0x30'),'username':_0x158d98[_0x7721('0x21')],'sessionName':_0x37b9f0['sessionName'],'query':util[_0x7721('0x28')](_0x7721('0x31'),_0x1ea4d)},'json':!![]})[_0x7721('0x32')](function(_0x58d54b){if(_0x58d54b[_0x7721('0x25')]&&_0x58d54b[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x33'));return BPromise['resolve']({'id':_0x58d54b[_0x7721('0x27')][0x0]['id'],'email':_0x58d54b[_0x7721('0x27')][0x0][_0x7721('0x34')],'name':_0x58d54b['result'][0x0][_0x7721('0x35')]+'\x20'+_0x58d54b[_0x7721('0x27')]['last_name']});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')});}})[_0x7721('0x2b')](function(_0x13c635){var _0x2f1fe0=_0x13c635[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x39'),_0x2f1fe0,JSON['stringify'](_0x13c635));});}else{logger[_0x7721('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7721('0x26')]({'id':_0x37b9f0[_0x7721('0x36')],'email':_0x158d98[_0x7721('0x21')],'name':_0x7721('0x37')})[_0x7721('0x2b')](function(_0x378ba5){var _0x482b70=_0x378ba5['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x7721('0x39'),_0x482b70,JSON[_0x7721('0x24')](_0x378ba5));});}}function getEndUser(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa){logger['info'](_0x7721('0x3a'),_0x4a90ce);return request({'method':_0x7721('0x2f'),'uri':util['format'](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'qs':{'operation':'query','username':_0x1acc72['username'],'sessionName':_0xa389fa[_0x7721('0x22')],'query':util[_0x7721('0x28')](_0x7721('0x3b'),_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce,_0x4a90ce)},'json':!![]})[_0x7721('0x32')](function(_0x577af9){if(_0x577af9[_0x7721('0x25')]&&_0x577af9[_0x7721('0x27')][_0x7721('0xc')]){logger[_0x7721('0x16')](_0x7721('0x3c'));return BPromise['resolve']({'id':_0x577af9[_0x7721('0x27')][0x0]['id'],'name':_0x577af9['result'][0x0][_0x7721('0x3d')]+'\x20'+_0x577af9['result'][0x0][_0x7721('0x3e')],'phone':_0x4a90ce});}else{logger[_0x7721('0x16')](_0x7721('0x3f'));return request({'method':'POST','uri':util[_0x7721('0x28')](_0x7721('0x1e'),_0x1acc72[_0x7721('0x1f')]),'form':{'operation':'create','sessionName':_0xa389fa[_0x7721('0x22')],'elementType':_0x7721('0x40'),'element':JSON[_0x7721('0x24')]({'lastname':_0x22ef35,'phone':_0x4a90ce,'assigned_user_id':'\x20'})},'json':!![]})[_0x7721('0x32')](function(_0x135dbc){logger[_0x7721('0x16')](_0x7721('0x41'));return BPromise['resolve']({'id':_0x135dbc['result']['id'],'name':_0x135dbc[_0x7721('0x27')][_0x7721('0x3e')],'phone':_0x135dbc[_0x7721('0x27')][_0x7721('0x42')]});})[_0x7721('0x2b')](function(_0x15181b){var _0x1d2ea5=_0x15181b[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),'getEndUser',_0x1d2ea5,JSON['stringify'](_0x15181b));});}});}function getConnection(_0x5ed70d){var _0x6a4664=_0x5ed70d[_0x7721('0x21')];var _0x219c9f=_0x5ed70d['accessKey'];return request({'method':_0x7721('0x2f'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'qs':{'operation':'getchallenge','username':_0x6a4664},'json':!![]})[_0x7721('0x32')](function(_0x5c6922){if(_0x5c6922[_0x7721('0x25')]){return request({'method':_0x7721('0x1d'),'uri':util[_0x7721('0x28')]('%s/webservice.php',_0x5ed70d[_0x7721('0x1f')]),'form':{'operation':_0x7721('0x43'),'username':_0x6a4664,'accessKey':md5(_0x5c6922['result'][_0x7721('0x44')]+_0x219c9f)},'json':!![]});}})[_0x7721('0x32')](function(_0xf88e8c){if(_0xf88e8c['success']){return BPromise[_0x7721('0x26')](_0xf88e8c['result']);}else{throw new Error(util[_0x7721('0x28')](_0x7721('0x45'),_0x5ed70d['id']));}})[_0x7721('0x2b')](function(_0x443503){var _0x1c95d8=_0x443503[_0x7721('0x38')]||0x1f4;logger[_0x7721('0x2a')](_0x7721('0x2c'),_0x7721('0x46'),_0x1c95d8,JSON[_0x7721('0x24')](_0x443503));});}function request(_0x31770e){logger[_0x7721('0x16')](_0x7721('0x47'),JSON[_0x7721('0x24')](_0x31770e));return rp(_0x31770e);}exports[_0x7721('0x48')]=function(_0x5b741d,_0x474f32,_0x2f6f30,_0x8e1214,_0x2c1119,_0x1f1ac7){var _0x315127,_0x267f5e,_0x57484c,_0x234bee;_0x1f1ac7[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x1f1ac7[_0x7721('0x1f')]);if(_0x2c1119&&_0x2c1119[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x4b'),_0x7721('0x4c'));_0x474f32[_0x7721('0x4d')]=util[_0x7721('0x28')](_0x7721('0x4e'),_0x1f1ac7['serverUrl'],_0x474f32[_0x7721('0x4f')],md5(_0x474f32[_0x7721('0x4f')]));}else{_0x474f32[_0x7721('0x4d')]='';}return getConnection(_0x1f1ac7)[_0x7721('0x32')](function(_0x15ed3b){_0x234bee=_0x15ed3b;return getUser(_0x1f1ac7,_0x8e1214[_0x7721('0x50')],_0x234bee);})[_0x7721('0x32')](function(_0x36fe6f){_0x315127=_0x36fe6f;logger[_0x7721('0x16')](_0x7721('0x51'),_0x315127['id']);return getEndUser(_0x1f1ac7,_0x474f32[_0x7721('0x52')],_0x474f32[_0x7721('0x53')],_0x234bee);})[_0x7721('0x32')](function(_0x18f7f6){_0x267f5e=_0x18f7f6;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x267f5e['id']);return createTicket(_0x1f1ac7,_0x315127,_0x267f5e,_0x2f6f30,_0x474f32,_0x2f6f30['Fields'],_0x234bee);})['then'](function(_0x885a3a){_0x57484c=_0x885a3a;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x57484c['id']);var _0x47925a=util[_0x7721('0x28')](_0x7721('0x54'),_0x1f1ac7['remoteUri'],_[_0x7721('0x55')](_0x57484c['id'],'x')[0x1]);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7721('0x28')]('user:%s',_0x8e1214['name']),'trigger:browser:url',{'uri':_0x47925a});})[_0x7721('0x2b')](function(_0x2e9155){logger[_0x7721('0x2a')]('[QUEUE]',JSON[_0x7721('0x24')](_0x2e9155));});};exports[_0x7721('0x56')]=function(_0x2c95d0,_0x168343,_0x6b7c1e,_0x16e80b,_0xad43ce,_0x3e3301,_0x127f46){var _0x197b73,_0x3b03cf,_0x10666e,_0x148562;_0x3e3301[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0x3e3301['remoteUri']);_0x3e3301[_0x7721('0x57')]=intUtil[_0x7721('0x49')](_0x3e3301[_0x7721('0x57')]);if(_0x127f46&&_0x127f46[_0x7721('0x58')]&&_0x127f46['recordingFormat']!==_0x7721('0x59')){logger[_0x7721('0x16')]('[OUTBOUND]',_0x7721('0x4c'));_0x168343['recordingURL']=util[_0x7721('0x28')](_0x7721('0x4e'),_0x3e3301[_0x7721('0x57')],_0x168343[_0x7721('0x4f')],md5(_0x168343[_0x7721('0x4f')]));}return getConnection(_0x3e3301)[_0x7721('0x32')](function(_0x3121e0){_0x148562=_0x3121e0;return getUser(_0x3e3301,_0x16e80b[_0x7721('0x50')],_0x148562);})[_0x7721('0x32')](function(_0x57759a){_0x197b73=_0x57759a;logger[_0x7721('0x16')](_0x7721('0x51'),_0x197b73['id']);return getEndUser(_0x3e3301,_0x168343[_0x7721('0x5a')],_0x168343[_0x7721('0x5b')],_0x148562);})[_0x7721('0x32')](function(_0x3ed425){_0x3b03cf=_0x3ed425;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x3b03cf['id']);return createTicket(_0x3e3301,_0x197b73,_0x3b03cf,_0x6b7c1e,_0x168343,_0x6b7c1e[_0x7721('0x5c')],_0x148562);})[_0x7721('0x32')](function(_0x53c918){_0x10666e=_0x53c918;logger[_0x7721('0x16')]('Ticket\x20created!');logger[_0x7721('0x16')](_0x7721('0x5d'),_0x10666e['id']);var _0x4282ba=util[_0x7721('0x28')](_0x7721('0x54'),_0x3e3301[_0x7721('0x1f')],_[_0x7721('0x55')](_0x10666e['id'],'x')[0x1]);logger['info'](_0x7721('0x5e'),_0x7721('0x5f'));emit(util[_0x7721('0x28')]('user:%s',_0x16e80b['name']),'trigger:browser:url',{'uri':_0x4282ba});})['catch'](function(_0x5e966f){logger[_0x7721('0x2a')](_0x7721('0x5e'),JSON['stringify'](_0x5e966f));});};exports[_0x7721('0x60')]=function(_0x42f6e9,_0xbbc86f,_0x4593e1,_0x53ebb1,_0x275b25,_0xfe9fb8){var _0x322afc,_0x1bea13,_0x3cf3fd,_0x53adb1;_0xfe9fb8[_0x7721('0x1f')]=intUtil[_0x7721('0x49')](_0xfe9fb8[_0x7721('0x1f')]);_0xfe9fb8['serverUrl']=intUtil['stripTrailingSlash'](_0xfe9fb8[_0x7721('0x57')]);if(_0x275b25&&_0x275b25[_0x7721('0x4a')]){logger[_0x7721('0x16')](_0x7721('0x61'),_0x7721('0x4c'));_0xbbc86f['recordingURL']=util['format'](_0x7721('0x4e'),_0xfe9fb8[_0x7721('0x57')],_0xbbc86f[_0x7721('0x4f')],md5(_0xbbc86f[_0x7721('0x4f')]));}else{_0xbbc86f[_0x7721('0x4d')]='';}return getConnection(_0xfe9fb8)[_0x7721('0x32')](function(_0x34187f){_0x53adb1=_0x34187f;return getUser(_0xfe9fb8,'',_0x53adb1);})['then'](function(_0xdfae41){_0x322afc=_0xdfae41;logger[_0x7721('0x16')](_0x7721('0x51'),_0x322afc['id']);return getEndUser(_0xfe9fb8,_0xbbc86f['calleridname'],_0xbbc86f[_0x7721('0x53')],_0x53adb1);})[_0x7721('0x32')](function(_0xdcd3e0){_0x1bea13=_0xdcd3e0;logger[_0x7721('0x16')]('The\x20Enduser\x20ID\x20is:',_0x1bea13['id']);return createTicket(_0xfe9fb8,_0x322afc,_0x1bea13,_0x4593e1,_0xbbc86f,_0x4593e1['Fields'],_0x53adb1);})[_0x7721('0x32')](function(_0x2cac50){_0x3cf3fd=_0x2cac50;logger[_0x7721('0x16')](_0x7721('0x62'));logger[_0x7721('0x16')](_0x7721('0x5d'),_0x3cf3fd['id']);})['catch'](function(_0x3855d5){logger[_0x7721('0x2a')](_0x7721('0x61'),JSON['stringify'](_0x3855d5));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff