// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xedd9=['success','resolve','result','stringify','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','abandoned','calleridname','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','emit','forEach','string','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects','POST','format','remoteUri','create','username','sessionName','HelpDesk','then'];(function(_0x2c0c49,_0x1e034c){var _0x48f9f2=function(_0x12d603){while(--_0x12d603){_0x2c0c49['push'](_0x2c0c49['shift']());}};_0x48f9f2(++_0x1e034c);}(_0xedd9,0xfc));var _0x9edd=function(_0x24e170,_0x16027a){_0x24e170=_0x24e170-0x0;var _0x4dc9a4=_0xedd9[_0x24e170];return _0x4dc9a4;};'use strict';var _=require('lodash');var rp=require(_0x9edd('0x0'));var BPromise=require(_0x9edd('0x1'));var md5=require(_0x9edd('0x2'));var util=require(_0x9edd('0x3'));var Redis=require(_0x9edd('0x4'));var intUtil=require(_0x9edd('0x5'));var config=require(_0x9edd('0x6'));var logger=require(_0x9edd('0x7'))('vTiger');config[_0x9edd('0x8')]=_[_0x9edd('0x9')](config[_0x9edd('0x8')],{'host':_0x9edd('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9edd('0x8')]));function emit(_0x571af9,_0x172522,_0x190185){io['to'](_0x571af9)[_0x9edd('0xb')](_0x172522,_0x190185);}function getCustomFields(_0x3280fd,_0x49d5e3){var _0x494a24={};if(_0x3280fd['length']>0x0){_[_0x9edd('0xc')](_0x3280fd,function(_0x138767){if(_0x138767['type']===_0x9edd('0xd')&&_0x138767[_0x9edd('0xe')]){_0x494a24[_0x138767['idField']]=_0x138767[_0x9edd('0xf')][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x12')&&_0x138767[_0x9edd('0x13')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x13')]]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767['variableName']][_0x9edd('0x10')]();}else if(_0x138767[_0x9edd('0x11')]===_0x9edd('0x14')&&_0x138767[_0x9edd('0x15')]&&_0x138767[_0x9edd('0x15')][_0x9edd('0x16')]&&_0x138767[_0x9edd('0xe')]&&_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()]){_0x494a24[_0x138767[_0x9edd('0xe')]]=_0x49d5e3[_0x138767[_0x9edd('0x15')]['name'][_0x9edd('0x17')]()][_0x9edd('0x10')]();}});}return _0x494a24;}function createTicket(_0x40ba32,_0x4d8f33,_0x43dc70,_0x5d879c,_0x2cdcef,_0x1083e4,_0x4bdb88){logger['info'](_0x9edd('0x18'));var _0x50338f=_[_0x9edd('0x19')]({'parent_id':'','assigned_user_id':_0x4d8f33['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x9edd('0x1a')](_0x5d879c[_0x9edd('0x1b')],_0x2cdcef,'\x20'),'description':intUtil['getString'](_0x5d879c['Descriptions'],_0x2cdcef,'\x0a'),'contact_id':_0x43dc70['id']},getCustomFields(_0x1083e4,_0x2cdcef));var _0x341d67={'method':_0x9edd('0x1c'),'uri':util[_0x9edd('0x1d')]('%s/webservice.php',_0x40ba32[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'username':_0x40ba32[_0x9edd('0x20')],'sessionName':_0x4bdb88[_0x9edd('0x21')],'elementType':_0x9edd('0x22'),'element':JSON['stringify'](_0x50338f)},'json':!![]};return request(_0x341d67)[_0x9edd('0x23')](function(_0xeaf55a){if(_0xeaf55a[_0x9edd('0x24')]){return BPromise[_0x9edd('0x25')]({'id':_0xeaf55a[_0x9edd('0x26')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x9edd('0x27')](_0xeaf55a[_0x9edd('0x28')])));}})[_0x9edd('0x29')](function(_0x25e135){var _0x3c2227=_0x25e135['statusCode']||0x1f4;logger['error'](_0x9edd('0x2a'),_0x9edd('0x2b'),_0x3c2227,JSON[_0x9edd('0x27')](_0x25e135));});}function getUser(_0x52746a,_0x238b22,_0x28cfae){if(intUtil[_0x9edd('0x2c')](_0x238b22)){logger[_0x9edd('0x2d')]('Getting\x20agent\x20with\x20email',_0x238b22);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x52746a[_0x9edd('0x1e')]),'qs':{'operation':_0x9edd('0x30'),'username':_0x52746a[_0x9edd('0x20')],'sessionName':_0x28cfae[_0x9edd('0x21')],'query':util[_0x9edd('0x1d')](_0x9edd('0x31'),_0x238b22)},'json':!![]})[_0x9edd('0x23')](function(_0x4fd03f){if(_0x4fd03f[_0x9edd('0x24')]&&_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x32')]){logger[_0x9edd('0x2d')]('Agent\x20found!');return BPromise[_0x9edd('0x25')]({'id':_0x4fd03f[_0x9edd('0x26')][0x0]['id'],'email':_0x4fd03f[_0x9edd('0x26')][0x0]['email1'],'name':_0x4fd03f[_0x9edd('0x26')][0x0][_0x9edd('0x33')]+'\x20'+_0x4fd03f[_0x9edd('0x26')][_0x9edd('0x34')]});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a[_0x9edd('0x20')],'name':_0x9edd('0x37')});}})[_0x9edd('0x29')](function(_0x42c1d9){var _0x27eb7e=_0x42c1d9[_0x9edd('0x38')]||0x1f4;logger['error'](_0x9edd('0x2a'),'getUser',_0x27eb7e,JSON[_0x9edd('0x27')](_0x42c1d9));});}else{logger[_0x9edd('0x2d')](_0x9edd('0x35'));return BPromise[_0x9edd('0x25')]({'id':_0x28cfae[_0x9edd('0x36')],'email':_0x52746a['username'],'name':_0x9edd('0x37')})[_0x9edd('0x29')](function(_0x2b3469){var _0x38e9be=_0x2b3469[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x39'),_0x38e9be,JSON[_0x9edd('0x27')](_0x2b3469));});}}function getEndUser(_0x35c16f,_0x51a54a,_0x231604,_0x56a228){logger[_0x9edd('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0x231604);return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x35c16f['remoteUri']),'qs':{'operation':_0x9edd('0x30'),'username':_0x35c16f[_0x9edd('0x20')],'sessionName':_0x56a228[_0x9edd('0x21')],'query':util['format'](_0x9edd('0x3a'),_0x231604,_0x231604,_0x231604,_0x231604,_0x231604)},'json':!![]})['then'](function(_0x1fc4fb){if(_0x1fc4fb[_0x9edd('0x24')]&&_0x1fc4fb['result'][_0x9edd('0x32')]){logger[_0x9edd('0x2d')](_0x9edd('0x3b'));return BPromise[_0x9edd('0x25')]({'id':_0x1fc4fb['result'][0x0]['id'],'name':_0x1fc4fb[_0x9edd('0x26')][0x0]['firstname']+'\x20'+_0x1fc4fb[_0x9edd('0x26')][0x0][_0x9edd('0x3c')],'phone':_0x231604});}else{logger['info'](_0x9edd('0x3d'));return request({'method':'POST','uri':util['format'](_0x9edd('0x2f'),_0x35c16f[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x1f'),'sessionName':_0x56a228[_0x9edd('0x21')],'elementType':_0x9edd('0x3e'),'element':JSON[_0x9edd('0x27')]({'lastname':_0x51a54a,'phone':_0x231604,'assigned_user_id':'\x20'})},'json':!![]})[_0x9edd('0x23')](function(_0x75efbe){logger[_0x9edd('0x2d')](_0x9edd('0x3f'));return BPromise[_0x9edd('0x25')]({'id':_0x75efbe[_0x9edd('0x26')]['id'],'name':_0x75efbe[_0x9edd('0x26')][_0x9edd('0x3c')],'phone':_0x75efbe[_0x9edd('0x26')]['phone']});})[_0x9edd('0x29')](function(_0x2570e3){var _0x2231c1=_0x2570e3[_0x9edd('0x38')]||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x40'),_0x2231c1,JSON['stringify'](_0x2570e3));});}});}function getConnection(_0x4a4656){var _0x4bc7a1=_0x4a4656[_0x9edd('0x20')];var _0x58a1dd=_0x4a4656[_0x9edd('0x41')];return request({'method':_0x9edd('0x2e'),'uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'qs':{'operation':'getchallenge','username':_0x4bc7a1},'json':!![]})[_0x9edd('0x23')](function(_0x35e63c){if(_0x35e63c[_0x9edd('0x24')]){return request({'method':'POST','uri':util[_0x9edd('0x1d')](_0x9edd('0x2f'),_0x4a4656[_0x9edd('0x1e')]),'form':{'operation':_0x9edd('0x42'),'username':_0x4bc7a1,'accessKey':md5(_0x35e63c[_0x9edd('0x26')][_0x9edd('0x43')]+_0x58a1dd)},'json':!![]});}})['then'](function(_0x441e4a){if(_0x441e4a[_0x9edd('0x24')]){return BPromise['resolve'](_0x441e4a[_0x9edd('0x26')]);}else{throw new Error(util[_0x9edd('0x1d')]('Account\x20%d\x20is\x20not\x20valid',_0x4a4656['id']));}})[_0x9edd('0x29')](function(_0x8134cd){var _0x468239=_0x8134cd['statusCode']||0x1f4;logger[_0x9edd('0x28')](_0x9edd('0x2a'),_0x9edd('0x44'),_0x468239,JSON[_0x9edd('0x27')](_0x8134cd));});}function request(_0x53f6e3){logger[_0x9edd('0x2d')](_0x9edd('0x45'),JSON[_0x9edd('0x27')](_0x53f6e3));return rp(_0x53f6e3);}exports['queue']=function(_0x16951a,_0x21f6ce,_0x57db43,_0x8e59bd,_0x4e2aaf,_0x336494){var _0xe6b20c,_0x24245f,_0x3fcdf5,_0x1e3c19;_0x336494[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x336494[_0x9edd('0x1e')]);if(_0x4e2aaf&&_0x4e2aaf[_0x9edd('0x47')]){logger[_0x9edd('0x2d')](_0x9edd('0x48'),'Recording\x20is\x20enabled!');_0x21f6ce[_0x9edd('0x49')]=util[_0x9edd('0x1d')](_0x9edd('0x4a'),_0x336494['serverUrl'],_0x21f6ce[_0x9edd('0x4b')],md5(_0x21f6ce['uniqueid']));}else{_0x21f6ce['recordingURL']='';}return getConnection(_0x336494)['then'](function(_0x1348a7){_0x1e3c19=_0x1348a7;return getUser(_0x336494,_0x8e59bd[_0x9edd('0x4c')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x35ddb3){_0xe6b20c=_0x35ddb3;logger['info']('The\x20User\x20ID\x20is:',_0xe6b20c['id']);return getEndUser(_0x336494,_0x21f6ce['calleridname'],_0x21f6ce[_0x9edd('0x4d')],_0x1e3c19);})[_0x9edd('0x23')](function(_0xd5090a){_0x24245f=_0xd5090a;logger[_0x9edd('0x2d')](_0x9edd('0x4e'),_0x24245f['id']);return createTicket(_0x336494,_0xe6b20c,_0x24245f,_0x57db43,_0x21f6ce,_0x57db43[_0x9edd('0x4f')],_0x1e3c19);})[_0x9edd('0x23')](function(_0x1e3087){_0x3fcdf5=_0x1e3087;logger['info'](_0x9edd('0x50'));logger['info'](_0x9edd('0x51'),_0x3fcdf5['id']);var _0x6a1cfc=util['format'](_0x9edd('0x52'),_0x336494[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x3fcdf5['id'],'x')[0x1]);logger['info'](_0x9edd('0x48'),_0x9edd('0x54'));emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x8e59bd[_0x9edd('0x16')]),_0x9edd('0x56'),{'uri':_0x6a1cfc});})['catch'](function(_0x4aa337){logger[_0x9edd('0x28')]('[QUEUE]',JSON[_0x9edd('0x27')](_0x4aa337));});};exports[_0x9edd('0x57')]=function(_0x439083,_0x17d2f2,_0x5df1d7,_0x21ead2,_0x507cce,_0x3e5dca,_0x344692){var _0xc6bde6,_0x5ca123,_0x2651a2,_0x57da5b;_0x3e5dca[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x3e5dca['remoteUri']);_0x3e5dca[_0x9edd('0x58')]=intUtil['stripTrailingSlash'](_0x3e5dca[_0x9edd('0x58')]);if(_0x344692&&_0x344692[_0x9edd('0x59')]&&_0x344692[_0x9edd('0x59')]!=='none'){logger[_0x9edd('0x2d')](_0x9edd('0x5a'),_0x9edd('0x5b'));_0x17d2f2[_0x9edd('0x49')]=util[_0x9edd('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5dca['serverUrl'],_0x17d2f2[_0x9edd('0x4b')],md5(_0x17d2f2[_0x9edd('0x4b')]));}return getConnection(_0x3e5dca)['then'](function(_0x5496e9){_0x57da5b=_0x5496e9;return getUser(_0x3e5dca,_0x21ead2['email'],_0x57da5b);})[_0x9edd('0x23')](function(_0x4e003a){_0xc6bde6=_0x4e003a;logger['info'](_0x9edd('0x5c'),_0xc6bde6['id']);return getEndUser(_0x3e5dca,_0x17d2f2[_0x9edd('0x5d')],_0x17d2f2['destcalleridnum'],_0x57da5b);})[_0x9edd('0x23')](function(_0x11e082){_0x5ca123=_0x11e082;logger[_0x9edd('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x5ca123['id']);return createTicket(_0x3e5dca,_0xc6bde6,_0x5ca123,_0x5df1d7,_0x17d2f2,_0x5df1d7[_0x9edd('0x4f')],_0x57da5b);})['then'](function(_0x37b018){_0x2651a2=_0x37b018;logger[_0x9edd('0x2d')]('Ticket\x20created!');logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x2651a2['id']);var _0x5c1746=util[_0x9edd('0x1d')](_0x9edd('0x52'),_0x3e5dca[_0x9edd('0x1e')],_[_0x9edd('0x53')](_0x2651a2['id'],'x')[0x1]);logger['info'](_0x9edd('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9edd('0x1d')](_0x9edd('0x55'),_0x21ead2[_0x9edd('0x16')]),'trigger:browser:url',{'uri':_0x5c1746});})[_0x9edd('0x29')](function(_0x286593){logger[_0x9edd('0x28')](_0x9edd('0x5a'),JSON[_0x9edd('0x27')](_0x286593));});};exports[_0x9edd('0x5e')]=function(_0x3fa4a9,_0x512d3a,_0x5e29d0,_0x322165,_0x3c7874,_0x13254e){var _0x171403,_0x1e2126,_0x52f6f3,_0x2e40c8;_0x13254e[_0x9edd('0x1e')]=intUtil[_0x9edd('0x46')](_0x13254e['remoteUri']);_0x13254e[_0x9edd('0x58')]=intUtil[_0x9edd('0x46')](_0x13254e['serverUrl']);if(_0x3c7874&&_0x3c7874[_0x9edd('0x47')]){logger[_0x9edd('0x2d')]('[ABANDONED]',_0x9edd('0x5b'));_0x512d3a[_0x9edd('0x49')]=util['format'](_0x9edd('0x4a'),_0x13254e['serverUrl'],_0x512d3a['uniqueid'],md5(_0x512d3a[_0x9edd('0x4b')]));}else{_0x512d3a[_0x9edd('0x49')]='';}return getConnection(_0x13254e)[_0x9edd('0x23')](function(_0x5b56c7){_0x2e40c8=_0x5b56c7;return getUser(_0x13254e,'',_0x2e40c8);})[_0x9edd('0x23')](function(_0x286e47){_0x171403=_0x286e47;logger['info'](_0x9edd('0x5c'),_0x171403['id']);return getEndUser(_0x13254e,_0x512d3a[_0x9edd('0x5f')],_0x512d3a[_0x9edd('0x4d')],_0x2e40c8);})[_0x9edd('0x23')](function(_0x54ac71){_0x1e2126=_0x54ac71;logger['info'](_0x9edd('0x4e'),_0x1e2126['id']);return createTicket(_0x13254e,_0x171403,_0x1e2126,_0x5e29d0,_0x512d3a,_0x5e29d0['Fields'],_0x2e40c8);})[_0x9edd('0x23')](function(_0x2c71ce){_0x52f6f3=_0x2c71ce;logger[_0x9edd('0x2d')](_0x9edd('0x50'));logger[_0x9edd('0x2d')](_0x9edd('0x51'),_0x52f6f3['id']);})[_0x9edd('0x29')](function(_0x5a4d4b){logger[_0x9edd('0x28')]('[ABANDONED]',JSON[_0x9edd('0x27')](_0x5a4d4b));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff