// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6c45=['POST','format','%s/webservice.php','create','username','sessionName','stringify','success','result','catch','error','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','statusCode','userId','[vTiger],\x20%s,\x20%s,\x20%s','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','unmanaged','monitor_format','Recording\x20is\x20enabled!','calleridname','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','forEach','includes','string','type','idField','content','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions'];(function(_0x4fa241,_0x5b94e7){var _0x4071b5=function(_0x5d1435){while(--_0x5d1435){_0x4fa241['push'](_0x4fa241['shift']());}};_0x4071b5(++_0x5b94e7);}(_0x6c45,0xb1));var _0x56c4=function(_0x4dc5b1,_0x4f3259){_0x4dc5b1=_0x4dc5b1-0x0;var _0x409ae4=_0x6c45[_0x4dc5b1];return _0x409ae4;};'use strict';var _=require(_0x56c4('0x0'));var rp=require(_0x56c4('0x1'));var BPromise=require('bluebird');var md5=require(_0x56c4('0x2'));var util=require(_0x56c4('0x3'));var Redis=require(_0x56c4('0x4'));var intUtil=require(_0x56c4('0x5'));var config=require(_0x56c4('0x6'));var logger=require(_0x56c4('0x7'))(_0x56c4('0x8'));config[_0x56c4('0x9')]=_[_0x56c4('0xa')](config[_0x56c4('0x9')],{'host':_0x56c4('0xb'),'port':0x18eb});var io=require(_0x56c4('0xc'))(new Redis(config[_0x56c4('0x9')]));function emit(_0x373748,_0x7e0748,_0x38dbd7){io['to'](_0x373748)[_0x56c4('0xd')](_0x7e0748,_0x38dbd7);}function getCustomFields(_0x1f1f27,_0x2052f5){var _0x1d5094={};if(_0x1f1f27['length']>0x0){_[_0x56c4('0xe')](_0x1f1f27,function(_0x10feed){if(_[_0x56c4('0xf')]([_0x56c4('0x10'),'picklist'],_0x10feed[_0x56c4('0x11')])&&_0x10feed[_0x56c4('0x12')]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x10feed[_0x56c4('0x13')]['toString']();}else if(_0x10feed[_0x56c4('0x11')]==='variable'&&_0x10feed['variableName']&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x14')]]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x14')]][_0x56c4('0x15')]();}else if(_0x10feed['type']===_0x56c4('0x16')&&_0x10feed[_0x56c4('0x17')]&&_0x10feed['Variable'][_0x56c4('0x18')]&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x17')][_0x56c4('0x18')]['toLowerCase']()]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x17')]['name'][_0x56c4('0x19')]()][_0x56c4('0x15')]();}});}return _0x1d5094;}function createTicket(_0x110f71,_0x2a6016,_0x4d6871,_0x100a6e,_0xd696d7,_0x279a1e,_0x7a7612){logger[_0x56c4('0x1a')](_0x56c4('0x1b'));var _0x4d6a05=_['merge']({'parent_id':'','assigned_user_id':_0x2a6016['id'],'ticketpriorities':_0x56c4('0x1c'),'ticketstatus':_0x56c4('0x1d'),'ticket_title':intUtil['getString'](_0x100a6e[_0x56c4('0x1e')],_0xd696d7,'\x20'),'description':intUtil[_0x56c4('0x1f')](_0x100a6e[_0x56c4('0x20')],_0xd696d7,'\x0a'),'contact_id':_0x4d6871['id']},getCustomFields(_0x279a1e,_0xd696d7));var _0x23b11e={'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x110f71['remoteUri']),'form':{'operation':_0x56c4('0x24'),'username':_0x110f71[_0x56c4('0x25')],'sessionName':_0x7a7612[_0x56c4('0x26')],'elementType':'HelpDesk','element':JSON[_0x56c4('0x27')](_0x4d6a05)},'json':!![]};return request(_0x23b11e)['then'](function(_0x213cc6){if(_0x213cc6[_0x56c4('0x28')]){return BPromise['resolve']({'id':_0x213cc6[_0x56c4('0x29')]['id']});}else{throw new Error(util[_0x56c4('0x22')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x213cc6['error'])));}})[_0x56c4('0x2a')](function(_0x2ac814){var _0x3fe97d=_0x2ac814['statusCode']||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3fe97d,JSON[_0x56c4('0x27')](_0x2ac814));});}function getUser(_0x461b3a,_0x45f4ee,_0x26d803){if(intUtil[_0x56c4('0x2c')](_0x45f4ee)){logger[_0x56c4('0x1a')](_0x56c4('0x2d'),_0x45f4ee);return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x461b3a[_0x56c4('0x2f')]),'qs':{'operation':_0x56c4('0x30'),'username':_0x461b3a['username'],'sessionName':_0x26d803[_0x56c4('0x26')],'query':util[_0x56c4('0x22')](_0x56c4('0x31'),_0x45f4ee)},'json':!![]})['then'](function(_0x3cf2a1){if(_0x3cf2a1[_0x56c4('0x28')]&&_0x3cf2a1['result'][_0x56c4('0x32')]){logger['info'](_0x56c4('0x33'));return BPromise[_0x56c4('0x34')]({'id':_0x3cf2a1[_0x56c4('0x29')][0x0]['id'],'email':_0x3cf2a1[_0x56c4('0x29')][0x0][_0x56c4('0x35')],'name':_0x3cf2a1['result'][0x0]['first_name']+'\x20'+_0x3cf2a1[_0x56c4('0x29')][_0x56c4('0x36')]});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803['userId'],'email':_0x461b3a[_0x56c4('0x25')],'name':_0x56c4('0x38')});}})[_0x56c4('0x2a')](function(_0x51dc6e){var _0x2cb8a5=_0x51dc6e[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x2cb8a5,JSON[_0x56c4('0x27')](_0x51dc6e));});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803[_0x56c4('0x3a')],'email':_0x461b3a['username'],'name':'admin'})[_0x56c4('0x2a')](function(_0x547a86){var _0x18be52=_0x547a86[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getUser',_0x18be52,JSON[_0x56c4('0x27')](_0x547a86));});}}function getEndUser(_0x26a5d0,_0x60980a,_0x14cc7a,_0x4ec104){logger[_0x56c4('0x1a')](_0x56c4('0x3c'),_0x14cc7a);return request({'method':'GET','uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'qs':{'operation':'query','username':_0x26a5d0[_0x56c4('0x25')],'sessionName':_0x4ec104[_0x56c4('0x26')],'query':util['format'](_0x56c4('0x3d'),_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a)},'json':!![]})[_0x56c4('0x3e')](function(_0x554e9a){if(_0x554e9a['success']&&_0x554e9a[_0x56c4('0x29')][_0x56c4('0x32')]){logger[_0x56c4('0x1a')](_0x56c4('0x3f'));return BPromise['resolve']({'id':_0x554e9a['result'][0x0]['id'],'name':_0x554e9a['result'][0x0][_0x56c4('0x40')]+'\x20'+_0x554e9a[_0x56c4('0x29')][0x0][_0x56c4('0x41')],'phone':_0x14cc7a});}else{logger['info'](_0x56c4('0x42'));return request({'method':_0x56c4('0x21'),'uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x24'),'sessionName':_0x4ec104[_0x56c4('0x26')],'elementType':_0x56c4('0x43'),'element':JSON[_0x56c4('0x27')]({'lastname':_0x60980a,'phone':_0x14cc7a,'assigned_user_id':'\x20'})},'json':!![]})[_0x56c4('0x3e')](function(_0x5b8137){logger['info'](_0x56c4('0x44'));return BPromise['resolve']({'id':_0x5b8137['result']['id'],'name':_0x5b8137[_0x56c4('0x29')]['lastname'],'phone':_0x5b8137[_0x56c4('0x29')][_0x56c4('0x45')]});})[_0x56c4('0x2a')](function(_0x3e751a){var _0x5f3f04=_0x3e751a[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5f3f04,JSON['stringify'](_0x3e751a));});}});}function getConnection(_0x4ad36d){var _0x2651aa=_0x4ad36d['username'];var _0xd3b676=_0x4ad36d['accessKey'];return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x4ad36d['remoteUri']),'qs':{'operation':_0x56c4('0x46'),'username':_0x2651aa},'json':!![]})['then'](function(_0x5950e5){if(_0x5950e5[_0x56c4('0x28')]){return request({'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x4ad36d[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x47'),'username':_0x2651aa,'accessKey':md5(_0x5950e5['result'][_0x56c4('0x48')]+_0xd3b676)},'json':!![]});}})[_0x56c4('0x3e')](function(_0x440bc9){if(_0x440bc9[_0x56c4('0x28')]){return BPromise[_0x56c4('0x34')](_0x440bc9[_0x56c4('0x29')]);}else{throw new Error(util[_0x56c4('0x22')](_0x56c4('0x49'),_0x4ad36d['id']));}})['catch'](function(_0x22ad27){var _0x366009=_0x22ad27['statusCode']||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getConnection',_0x366009,JSON[_0x56c4('0x27')](_0x22ad27));});}function request(_0x3b0618){logger[_0x56c4('0x1a')](_0x56c4('0x4a'),JSON[_0x56c4('0x27')](_0x3b0618));return rp(_0x3b0618);}exports['queue']=function(_0x3a1a15,_0x544144,_0x24ec92,_0x148028,_0x572c6b,_0x37e559){var _0x2f7193,_0x308734,_0x55b81f,_0x3578f5;_0x37e559[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x37e559['remoteUri']);if(_0x572c6b&&_0x572c6b['monitor_format']){logger[_0x56c4('0x1a')](_0x56c4('0x4c'),'Recording\x20is\x20enabled!');_0x544144[_0x56c4('0x4d')]=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x37e559[_0x56c4('0x4f')],_0x544144['uniqueid'],md5(_0x544144[_0x56c4('0x50')]));}else{_0x544144[_0x56c4('0x4d')]='';}return getConnection(_0x37e559)[_0x56c4('0x3e')](function(_0x15981c){_0x3578f5=_0x15981c;return getUser(_0x37e559,_0x148028['email'],_0x3578f5);})[_0x56c4('0x3e')](function(_0x58a32a){_0x2f7193=_0x58a32a;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x2f7193['id']);return getEndUser(_0x37e559,_0x544144['calleridname'],_0x544144[_0x56c4('0x52')],_0x3578f5);})[_0x56c4('0x3e')](function(_0x53a095){_0x308734=_0x53a095;logger['info'](_0x56c4('0x53'),_0x308734['id']);return createTicket(_0x37e559,_0x2f7193,_0x308734,_0x24ec92,_0x544144,_0x24ec92[_0x56c4('0x54')],_0x3578f5);})['then'](function(_0x3192d8){_0x55b81f=_0x3192d8;logger[_0x56c4('0x1a')](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x55b81f['id']);var _0x237e1f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x37e559[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x55b81f['id'],'x')[0x1]);logger['info'](_0x56c4('0x4c'),_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x148028[_0x56c4('0x18')]),_0x56c4('0x5b'),{'uri':_0x237e1f});})[_0x56c4('0x2a')](function(_0xbfa860){logger[_0x56c4('0x2b')](_0x56c4('0x4c'),JSON['stringify'](_0xbfa860));});};exports[_0x56c4('0x5c')]=function(_0x2e6fdc,_0x39e86f,_0x4d2e6c,_0x456ff6,_0x513b16,_0x41643d,_0x25e870){var _0x403c44,_0x18b5ee,_0x1d3760,_0x1e5a2d;_0x41643d[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x41643d[_0x56c4('0x2f')]);_0x41643d['serverUrl']=intUtil[_0x56c4('0x4b')](_0x41643d['serverUrl']);if(_0x25e870&&_0x25e870['recordingFormat']&&_0x25e870[_0x56c4('0x5d')]!==_0x56c4('0x5e')){logger['info'](_0x56c4('0x5f'),'Recording\x20is\x20enabled!');_0x39e86f['recordingURL']=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x41643d['serverUrl'],_0x39e86f[_0x56c4('0x50')],md5(_0x39e86f[_0x56c4('0x50')]));}return getConnection(_0x41643d)[_0x56c4('0x3e')](function(_0x253c79){_0x1e5a2d=_0x253c79;return getUser(_0x41643d,_0x456ff6[_0x56c4('0x60')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x196904){_0x403c44=_0x196904;logger[_0x56c4('0x1a')]('The\x20User\x20ID\x20is:',_0x403c44['id']);return getEndUser(_0x41643d,_0x39e86f[_0x56c4('0x61')],_0x39e86f[_0x56c4('0x62')],_0x1e5a2d);})['then'](function(_0x239203){_0x18b5ee=_0x239203;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18b5ee['id']);return createTicket(_0x41643d,_0x403c44,_0x18b5ee,_0x4d2e6c,_0x39e86f,_0x4d2e6c[_0x56c4('0x54')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x1ab279){_0x1d3760=_0x1ab279;logger[_0x56c4('0x1a')]('Ticket\x20created!');logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1d3760['id']);var _0x45f27f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x41643d[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x1d3760['id'],'x')[0x1]);logger[_0x56c4('0x1a')]('[OUTBOUND]',_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x456ff6[_0x56c4('0x18')]),'trigger:browser:url',{'uri':_0x45f27f});})[_0x56c4('0x2a')](function(_0x5c4161){logger[_0x56c4('0x2b')]('[OUTBOUND]',JSON['stringify'](_0x5c4161));});};exports[_0x56c4('0x63')]=function(_0x5ecd9f,_0x5c7be4,_0x5608e7,_0x4e600e,_0x338bff,_0x8b6ea4){var _0x100380,_0x5386c7,_0x1a9345,_0x5c7a56;_0x8b6ea4[_0x56c4('0x2f')]=intUtil['stripTrailingSlash'](_0x8b6ea4[_0x56c4('0x2f')]);_0x8b6ea4[_0x56c4('0x4f')]=intUtil[_0x56c4('0x4b')](_0x8b6ea4['serverUrl']);if(_0x338bff&&_0x338bff[_0x56c4('0x64')]){logger[_0x56c4('0x1a')]('['+_0x5c7be4['lastevent']['toUpperCase']()+']',_0x56c4('0x65'));_0x5c7be4[_0x56c4('0x4d')]=util['format'](_0x56c4('0x4e'),_0x8b6ea4[_0x56c4('0x4f')],_0x5c7be4['uniqueid'],md5(_0x5c7be4['uniqueid']));}else{_0x5c7be4['recordingURL']='';}return getConnection(_0x8b6ea4)[_0x56c4('0x3e')](function(_0x1f2127){_0x5c7a56=_0x1f2127;return getUser(_0x8b6ea4,'',_0x5c7a56);})[_0x56c4('0x3e')](function(_0x568c27){_0x100380=_0x568c27;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x100380['id']);return getEndUser(_0x8b6ea4,_0x5c7be4[_0x56c4('0x66')],_0x5c7be4['calleridnum'],_0x5c7a56);})['then'](function(_0x29eb2a){_0x5386c7=_0x29eb2a;logger[_0x56c4('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x5386c7['id']);return createTicket(_0x8b6ea4,_0x100380,_0x5386c7,_0x5608e7,_0x5c7be4,_0x5608e7[_0x56c4('0x54')],_0x5c7a56);})['then'](function(_0x5d1569){_0x1a9345=_0x5d1569;logger['info'](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1a9345['id']);})[_0x56c4('0x2a')](function(_0xc82779){logger[_0x56c4('0x2b')]('['+_0x5c7be4[_0x56c4('0x67')][_0x56c4('0x68')]()+']',JSON['stringify'](_0xc82779));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff