// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e21=['last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','GET','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','POST','Enduser\x20created.','phone','accessKey','getchallenge','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','email','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','info','merge','Normal','Open','getString','Subjects','Descriptions','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','then','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','format','email1','first_name'];(function(_0x52ab8a,_0xee034b){var _0x5d6ddc=function(_0x283fa6){while(--_0x283fa6){_0x52ab8a['push'](_0x52ab8a['shift']());}};_0x5d6ddc(++_0xee034b);}(_0x1e21,0x8f));var _0x11e2=function(_0x535987,_0x48d729){_0x535987=_0x535987-0x0;var _0xcdd4e=_0x1e21[_0x535987];return _0xcdd4e;};'use strict';var _=require(_0x11e2('0x0'));var rp=require(_0x11e2('0x1'));var BPromise=require(_0x11e2('0x2'));var md5=require(_0x11e2('0x3'));var util=require(_0x11e2('0x4'));var Redis=require(_0x11e2('0x5'));var intUtil=require(_0x11e2('0x6'));var config=require(_0x11e2('0x7'));var logger=require(_0x11e2('0x8'))(_0x11e2('0x9'));config['redis']=_['defaults'](config[_0x11e2('0xa')],{'host':_0x11e2('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x11e2('0xa')]));function emit(_0x3a5c01,_0x1a0851,_0x1802c5){io['to'](_0x3a5c01)[_0x11e2('0xc')](_0x1a0851,_0x1802c5);}function getCustomFields(_0x560276,_0x4f284c){var _0x591c89={};if(_0x560276[_0x11e2('0xd')]>0x0){_[_0x11e2('0xe')](_0x560276,function(_0x554f3c){if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x10')&&_0x554f3c[_0x11e2('0x11')]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x554f3c[_0x11e2('0x12')][_0x11e2('0x13')]();}else if(_0x554f3c['type']===_0x11e2('0x14')&&_0x554f3c['variableName']&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c['variableName']]){_0x591c89[_0x554f3c[_0x11e2('0x11')]]=_0x4f284c[_0x554f3c[_0x11e2('0x15')]][_0x11e2('0x13')]();}else if(_0x554f3c[_0x11e2('0xf')]===_0x11e2('0x16')&&_0x554f3c[_0x11e2('0x17')]&&_0x554f3c['Variable'][_0x11e2('0x18')]&&_0x554f3c[_0x11e2('0x11')]&&_0x4f284c[_0x554f3c[_0x11e2('0x17')][_0x11e2('0x18')]['toLowerCase']()]){_0x591c89[_0x554f3c['idField']]=_0x4f284c[_0x554f3c[_0x11e2('0x17')]['name']['toLowerCase']()]['toString']();}});}return _0x591c89;}function createTicket(_0x5bf0e1,_0x223877,_0x55f101,_0x33a66d,_0x3ebc25,_0x51d019,_0x3954f2){logger[_0x11e2('0x19')]('Creating\x20new\x20ticket...');var _0x33113a=_[_0x11e2('0x1a')]({'parent_id':'','assigned_user_id':_0x223877['id'],'ticketpriorities':_0x11e2('0x1b'),'ticketstatus':_0x11e2('0x1c'),'ticket_title':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1e')],_0x3ebc25,'\x20'),'description':intUtil[_0x11e2('0x1d')](_0x33a66d[_0x11e2('0x1f')],_0x3ebc25,'\x0a'),'contact_id':_0x55f101['id']},getCustomFields(_0x51d019,_0x3ebc25));var _0x22ddb1={'method':'POST','uri':util['format'](_0x11e2('0x20'),_0x5bf0e1[_0x11e2('0x21')]),'form':{'operation':_0x11e2('0x22'),'username':_0x5bf0e1[_0x11e2('0x23')],'sessionName':_0x3954f2[_0x11e2('0x24')],'elementType':_0x11e2('0x25'),'element':JSON['stringify'](_0x33113a)},'json':!![]};return request(_0x22ddb1)[_0x11e2('0x26')](function(_0x9e8c1f){if(_0x9e8c1f[_0x11e2('0x27')]){return BPromise['resolve']({'id':_0x9e8c1f[_0x11e2('0x28')]['id']});}else{throw new Error(util['format'](_0x11e2('0x29'),JSON[_0x11e2('0x2a')](_0x9e8c1f[_0x11e2('0x2b')])));}})[_0x11e2('0x2c')](function(_0xaee2d6){var _0x11dda9=_0xaee2d6[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),_0x11e2('0x2f'),_0x11dda9,JSON[_0x11e2('0x2a')](_0xaee2d6));});}function getUser(_0x1e2f45,_0x26fcee,_0x10bb2f){if(intUtil[_0x11e2('0x30')](_0x26fcee)){logger[_0x11e2('0x19')](_0x11e2('0x31'),_0x26fcee);return request({'method':'GET','uri':util['format'](_0x11e2('0x20'),_0x1e2f45[_0x11e2('0x21')]),'qs':{'operation':'query','username':_0x1e2f45[_0x11e2('0x23')],'sessionName':_0x10bb2f['sessionName'],'query':util[_0x11e2('0x32')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x26fcee)},'json':!![]})[_0x11e2('0x26')](function(_0x82ebb8){if(_0x82ebb8[_0x11e2('0x27')]&&_0x82ebb8[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Agent\x20found!');return BPromise['resolve']({'id':_0x82ebb8[_0x11e2('0x28')][0x0]['id'],'email':_0x82ebb8['result'][0x0][_0x11e2('0x33')],'name':_0x82ebb8[_0x11e2('0x28')][0x0][_0x11e2('0x34')]+'\x20'+_0x82ebb8[_0x11e2('0x28')][_0x11e2('0x35')]});}else{logger[_0x11e2('0x19')](_0x11e2('0x36'));return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f['userId'],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'});}})[_0x11e2('0x2c')](function(_0x19fcfe){var _0x54ca87=_0x19fcfe[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getUser',_0x54ca87,JSON[_0x11e2('0x2a')](_0x19fcfe));});}else{logger[_0x11e2('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x11e2('0x37')]({'id':_0x10bb2f[_0x11e2('0x38')],'email':_0x1e2f45[_0x11e2('0x23')],'name':'admin'})[_0x11e2('0x2c')](function(_0x547936){var _0x55708e=_0x547936[_0x11e2('0x2d')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x55708e,JSON['stringify'](_0x547936));});}}function getEndUser(_0x344ec9,_0x4af7ed,_0x1873fb,_0x581ee3){logger[_0x11e2('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x1873fb);return request({'method':_0x11e2('0x39'),'uri':util['format']('%s/webservice.php',_0x344ec9[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x3a'),'username':_0x344ec9[_0x11e2('0x23')],'sessionName':_0x581ee3['sessionName'],'query':util[_0x11e2('0x32')](_0x11e2('0x3b'),_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb,_0x1873fb)},'json':!![]})['then'](function(_0x4c8255){if(_0x4c8255[_0x11e2('0x27')]&&_0x4c8255[_0x11e2('0x28')][_0x11e2('0xd')]){logger[_0x11e2('0x19')]('Enduser\x20found!');return BPromise[_0x11e2('0x37')]({'id':_0x4c8255[_0x11e2('0x28')][0x0]['id'],'name':_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3c')]+'\x20'+_0x4c8255[_0x11e2('0x28')][0x0][_0x11e2('0x3d')],'phone':_0x1873fb});}else{logger[_0x11e2('0x19')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x11e2('0x3e'),'uri':util['format'](_0x11e2('0x20'),_0x344ec9[_0x11e2('0x21')]),'form':{'operation':'create','sessionName':_0x581ee3[_0x11e2('0x24')],'elementType':'Contacts','element':JSON[_0x11e2('0x2a')]({'lastname':_0x4af7ed,'phone':_0x1873fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x11e2('0x26')](function(_0x3f0515){logger['info'](_0x11e2('0x3f'));return BPromise['resolve']({'id':_0x3f0515['result']['id'],'name':_0x3f0515[_0x11e2('0x28')][_0x11e2('0x3d')],'phone':_0x3f0515['result'][_0x11e2('0x40')]});})[_0x11e2('0x2c')](function(_0x50a2de){var _0xd0d976=_0x50a2de[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getEndUser',_0xd0d976,JSON['stringify'](_0x50a2de));});}});}function getConnection(_0x4357f1){var _0x40843e=_0x4357f1[_0x11e2('0x23')];var _0x1a2c67=_0x4357f1[_0x11e2('0x41')];return request({'method':_0x11e2('0x39'),'uri':util[_0x11e2('0x32')]('%s/webservice.php',_0x4357f1[_0x11e2('0x21')]),'qs':{'operation':_0x11e2('0x42'),'username':_0x40843e},'json':!![]})[_0x11e2('0x26')](function(_0x4d8c8e){if(_0x4d8c8e[_0x11e2('0x27')]){return request({'method':_0x11e2('0x3e'),'uri':util[_0x11e2('0x32')](_0x11e2('0x20'),_0x4357f1[_0x11e2('0x21')]),'form':{'operation':'login','username':_0x40843e,'accessKey':md5(_0x4d8c8e[_0x11e2('0x28')]['token']+_0x1a2c67)},'json':!![]});}})['then'](function(_0x1cc8f7){if(_0x1cc8f7[_0x11e2('0x27')]){return BPromise['resolve'](_0x1cc8f7[_0x11e2('0x28')]);}else{throw new Error(util['format'](_0x11e2('0x43'),_0x4357f1['id']));}})[_0x11e2('0x2c')](function(_0x2c6b44){var _0xd8de1d=_0x2c6b44[_0x11e2('0x2d')]||0x1f4;logger[_0x11e2('0x2b')](_0x11e2('0x2e'),'getConnection',_0xd8de1d,JSON['stringify'](_0x2c6b44));});}function request(_0x239561){logger[_0x11e2('0x19')](_0x11e2('0x44'),JSON[_0x11e2('0x2a')](_0x239561));return rp(_0x239561);}exports[_0x11e2('0x45')]=function(_0x36cb4d,_0x40561c,_0x9cdaa6,_0x3d92ff,_0x372adc,_0x5879f6){var _0x369c2c,_0x640813,_0x4b0bae,_0x22352c;_0x5879f6['remoteUri']=intUtil['stripTrailingSlash'](_0x5879f6[_0x11e2('0x21')]);if(_0x372adc&&_0x372adc[_0x11e2('0x46')]){logger['info'](_0x11e2('0x47'),_0x11e2('0x48'));_0x40561c['recordingURL']=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x5879f6[_0x11e2('0x4a')],_0x40561c[_0x11e2('0x4b')],md5(_0x40561c[_0x11e2('0x4b')]));}else{_0x40561c[_0x11e2('0x4c')]='';}return getConnection(_0x5879f6)[_0x11e2('0x26')](function(_0x186aa0){_0x22352c=_0x186aa0;return getUser(_0x5879f6,_0x3d92ff['email'],_0x22352c);})[_0x11e2('0x26')](function(_0x2296b7){_0x369c2c=_0x2296b7;logger['info'](_0x11e2('0x4d'),_0x369c2c['id']);return getEndUser(_0x5879f6,_0x40561c[_0x11e2('0x4e')],_0x40561c[_0x11e2('0x4f')],_0x22352c);})[_0x11e2('0x26')](function(_0x86ad38){_0x640813=_0x86ad38;logger[_0x11e2('0x19')]('The\x20Enduser\x20ID\x20is:',_0x640813['id']);return createTicket(_0x5879f6,_0x369c2c,_0x640813,_0x9cdaa6,_0x40561c,_0x9cdaa6[_0x11e2('0x50')],_0x22352c);})[_0x11e2('0x26')](function(_0x3f7643){_0x4b0bae=_0x3f7643;logger['info'](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x4b0bae['id']);var _0x49cd57=util[_0x11e2('0x32')](_0x11e2('0x53'),_0x5879f6['remoteUri'],_[_0x11e2('0x54')](_0x4b0bae['id'],'x')[0x1]);logger['info'](_0x11e2('0x47'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')](_0x11e2('0x56'),_0x3d92ff[_0x11e2('0x18')]),_0x11e2('0x57'),{'uri':_0x49cd57});})[_0x11e2('0x2c')](function(_0x31060f){logger[_0x11e2('0x2b')](_0x11e2('0x47'),JSON[_0x11e2('0x2a')](_0x31060f));});};exports[_0x11e2('0x58')]=function(_0x1c13d4,_0x12f723,_0x5d1e0e,_0x467e78,_0x2efa30,_0x33cb3f,_0xd99c85){var _0x152cf7,_0x487a3e,_0x251516,_0x9d9937;_0x33cb3f[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x33cb3f[_0x11e2('0x21')]);_0x33cb3f['serverUrl']=intUtil[_0x11e2('0x59')](_0x33cb3f[_0x11e2('0x4a')]);if(_0xd99c85&&_0xd99c85[_0x11e2('0x5a')]&&_0xd99c85[_0x11e2('0x5a')]!=='none'){logger[_0x11e2('0x19')](_0x11e2('0x5b'),'Recording\x20is\x20enabled!');_0x12f723[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x33cb3f[_0x11e2('0x4a')],_0x12f723['uniqueid'],md5(_0x12f723[_0x11e2('0x4b')]));}return getConnection(_0x33cb3f)[_0x11e2('0x26')](function(_0x347ca9){_0x9d9937=_0x347ca9;return getUser(_0x33cb3f,_0x467e78[_0x11e2('0x5c')],_0x9d9937);})['then'](function(_0x111a8c){_0x152cf7=_0x111a8c;logger['info'](_0x11e2('0x4d'),_0x152cf7['id']);return getEndUser(_0x33cb3f,_0x12f723[_0x11e2('0x5d')],_0x12f723['destcalleridnum'],_0x9d9937);})['then'](function(_0x27195c){_0x487a3e=_0x27195c;logger['info'](_0x11e2('0x5e'),_0x487a3e['id']);return createTicket(_0x33cb3f,_0x152cf7,_0x487a3e,_0x5d1e0e,_0x12f723,_0x5d1e0e[_0x11e2('0x50')],_0x9d9937);})[_0x11e2('0x26')](function(_0x49530f){_0x251516=_0x49530f;logger[_0x11e2('0x19')](_0x11e2('0x51'));logger[_0x11e2('0x19')](_0x11e2('0x52'),_0x251516['id']);var _0x50a7bf=util['format'](_0x11e2('0x53'),_0x33cb3f[_0x11e2('0x21')],_[_0x11e2('0x54')](_0x251516['id'],'x')[0x1]);logger[_0x11e2('0x19')](_0x11e2('0x5b'),_0x11e2('0x55'));emit(util[_0x11e2('0x32')]('user:%s',_0x467e78['name']),'trigger:browser:url',{'uri':_0x50a7bf});})[_0x11e2('0x2c')](function(_0x434ab6){logger['error'](_0x11e2('0x5b'),JSON[_0x11e2('0x2a')](_0x434ab6));});};exports[_0x11e2('0x5f')]=function(_0x216a53,_0x399c06,_0x1770c3,_0x18eb51,_0x18a1ab,_0x52db3e){var _0x35fce3,_0xbc221a,_0x3b5046,_0x36ca2e;_0x52db3e[_0x11e2('0x21')]=intUtil['stripTrailingSlash'](_0x52db3e[_0x11e2('0x21')]);_0x52db3e[_0x11e2('0x4a')]=intUtil[_0x11e2('0x59')](_0x52db3e[_0x11e2('0x4a')]);if(_0x18a1ab&&_0x18a1ab[_0x11e2('0x46')]){logger[_0x11e2('0x19')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',_0x11e2('0x48'));_0x399c06[_0x11e2('0x4c')]=util[_0x11e2('0x32')](_0x11e2('0x49'),_0x52db3e[_0x11e2('0x4a')],_0x399c06[_0x11e2('0x4b')],md5(_0x399c06[_0x11e2('0x4b')]));}else{_0x399c06[_0x11e2('0x4c')]='';}return getConnection(_0x52db3e)[_0x11e2('0x26')](function(_0x4444cb){_0x36ca2e=_0x4444cb;return getUser(_0x52db3e,'',_0x36ca2e);})[_0x11e2('0x26')](function(_0x4baccd){_0x35fce3=_0x4baccd;logger[_0x11e2('0x19')](_0x11e2('0x4d'),_0x35fce3['id']);return getEndUser(_0x52db3e,_0x399c06[_0x11e2('0x4e')],_0x399c06['calleridnum'],_0x36ca2e);})[_0x11e2('0x26')](function(_0x38c864){_0xbc221a=_0x38c864;logger['info'](_0x11e2('0x5e'),_0xbc221a['id']);return createTicket(_0x52db3e,_0x35fce3,_0xbc221a,_0x1770c3,_0x399c06,_0x1770c3[_0x11e2('0x50')],_0x36ca2e);})[_0x11e2('0x26')](function(_0x54c20a){_0x3b5046=_0x54c20a;logger['info'](_0x11e2('0x51'));logger['info'](_0x11e2('0x52'),_0x3b5046['id']);})[_0x11e2('0x2c')](function(_0x572fe4){logger[_0x11e2('0x2b')]('['+_0x399c06[_0x11e2('0x60')][_0x11e2('0x61')]()+']',JSON['stringify'](_0x572fe4));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff