// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e08=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','Ticket\x20created!','split','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','socket.io-emitter','emit','length','forEach','string','idField','content','variable','variableName','type','customVariable','Variable','name','toLowerCase','toString','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','format','remoteUri','username','HelpDesk','then','success','resolve','result','stringify','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','create','Enduser\x20created.','phone','getchallenge','login','token','getConnection','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:'];(function(_0x396cd9,_0x52999b){var _0x3e68f5=function(_0x4b8b78){while(--_0x4b8b78){_0x396cd9['push'](_0x396cd9['shift']());}};_0x3e68f5(++_0x52999b);}(_0x1e08,0x139));var _0x81e0=function(_0x2042a4,_0x16f91e){_0x2042a4=_0x2042a4-0x0;var _0x233995=_0x1e08[_0x2042a4];return _0x233995;};'use strict';var _=require(_0x81e0('0x0'));var rp=require(_0x81e0('0x1'));var BPromise=require(_0x81e0('0x2'));var md5=require(_0x81e0('0x3'));var util=require(_0x81e0('0x4'));var Redis=require(_0x81e0('0x5'));var intUtil=require(_0x81e0('0x6'));var config=require(_0x81e0('0x7'));var logger=require('../../../../config/logger')('vTiger');config[_0x81e0('0x8')]=_[_0x81e0('0x9')](config[_0x81e0('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x81e0('0xa'))(new Redis(config[_0x81e0('0x8')]));function emit(_0x26ccdf,_0x2f0807,_0xab392b){io['to'](_0x26ccdf)[_0x81e0('0xb')](_0x2f0807,_0xab392b);}function getCustomFields(_0x265608,_0x74f2f7){var _0x27019b={};if(_0x265608[_0x81e0('0xc')]>0x0){_[_0x81e0('0xd')](_0x265608,function(_0x3be1ea){if(_0x3be1ea['type']===_0x81e0('0xe')&&_0x3be1ea['idField']){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x3be1ea[_0x81e0('0x10')]['toString']();}else if(_0x3be1ea['type']===_0x81e0('0x11')&&_0x3be1ea[_0x81e0('0x12')]&&_0x3be1ea[_0x81e0('0xf')]&&_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]){_0x27019b[_0x3be1ea['idField']]=_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]['toString']();}else if(_0x3be1ea[_0x81e0('0x13')]===_0x81e0('0x14')&&_0x3be1ea[_0x81e0('0x15')]&&_0x3be1ea[_0x81e0('0x15')]['name']&&_0x3be1ea['idField']&&_0x74f2f7[_0x3be1ea[_0x81e0('0x15')][_0x81e0('0x16')][_0x81e0('0x17')]()]){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x74f2f7[_0x3be1ea['Variable'][_0x81e0('0x16')][_0x81e0('0x17')]()][_0x81e0('0x18')]();}});}return _0x27019b;}function createTicket(_0x5f11af,_0x21e1b3,_0x2c4f3c,_0x4b4a95,_0x484ada,_0x54b66e,_0x270555){logger[_0x81e0('0x19')](_0x81e0('0x1a'));var _0x55224c=_[_0x81e0('0x1b')]({'parent_id':'','assigned_user_id':_0x21e1b3['id'],'ticketpriorities':_0x81e0('0x1c'),'ticketstatus':_0x81e0('0x1d'),'ticket_title':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x1f')],_0x484ada,'\x20'),'description':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x20')],_0x484ada,'\x0a'),'contact_id':_0x2c4f3c['id']},getCustomFields(_0x54b66e,_0x484ada));var _0x32d92c={'method':'POST','uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f11af[_0x81e0('0x22')]),'form':{'operation':'create','username':_0x5f11af[_0x81e0('0x23')],'sessionName':_0x270555['sessionName'],'elementType':_0x81e0('0x24'),'element':JSON['stringify'](_0x55224c)},'json':!![]};return request(_0x32d92c)[_0x81e0('0x25')](function(_0x154aa6){if(_0x154aa6[_0x81e0('0x26')]){return BPromise[_0x81e0('0x27')]({'id':_0x154aa6[_0x81e0('0x28')]['id']});}else{throw new Error(util[_0x81e0('0x21')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x81e0('0x29')](_0x154aa6['error'])));}})[_0x81e0('0x2a')](function(_0xc5df63){var _0x2f90b2=_0xc5df63[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),_0x81e0('0x2e'),_0x2f90b2,JSON['stringify'](_0xc5df63));});}function getUser(_0x5f5901,_0x4c0df8,_0x1d6074){if(intUtil[_0x81e0('0x2f')](_0x4c0df8)){logger[_0x81e0('0x19')](_0x81e0('0x30'),_0x4c0df8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f5901['remoteUri']),'qs':{'operation':_0x81e0('0x32'),'username':_0x5f5901['username'],'sessionName':_0x1d6074[_0x81e0('0x33')],'query':util[_0x81e0('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x4c0df8)},'json':!![]})[_0x81e0('0x25')](function(_0x48f6df){if(_0x48f6df[_0x81e0('0x26')]&&_0x48f6df['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Agent\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x48f6df[_0x81e0('0x28')][0x0]['id'],'email':_0x48f6df[_0x81e0('0x28')][0x0][_0x81e0('0x34')],'name':_0x48f6df[_0x81e0('0x28')][0x0]['first_name']+'\x20'+_0x48f6df[_0x81e0('0x28')][_0x81e0('0x35')]});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074[_0x81e0('0x37')],'email':_0x5f5901[_0x81e0('0x23')],'name':_0x81e0('0x38')});}})[_0x81e0('0x2a')](function(_0xcac6a4){var _0x51696e=_0xcac6a4['statusCode']||0x1f4;logger['error'](_0x81e0('0x2d'),'getUser',_0x51696e,JSON[_0x81e0('0x29')](_0xcac6a4));});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074['userId'],'email':_0x5f5901['username'],'name':_0x81e0('0x38')})[_0x81e0('0x2a')](function(_0x200817){var _0xd9d8e2=_0x200817['statusCode']||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),'getUser',_0xd9d8e2,JSON[_0x81e0('0x29')](_0x200817));});}}function getEndUser(_0x2efb,_0x24c99a,_0x5297f8,_0x4de5c5){logger[_0x81e0('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5297f8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'qs':{'operation':'query','username':_0x2efb[_0x81e0('0x23')],'sessionName':_0x4de5c5[_0x81e0('0x33')],'query':util[_0x81e0('0x21')](_0x81e0('0x3a'),_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8)},'json':!![]})['then'](function(_0x8bfb16){if(_0x8bfb16[_0x81e0('0x26')]&&_0x8bfb16['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Enduser\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x8bfb16[_0x81e0('0x28')][0x0]['id'],'name':_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3b')]+'\x20'+_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3c')],'phone':_0x5297f8});}else{logger['info'](_0x81e0('0x3d'));return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'form':{'operation':_0x81e0('0x3f'),'sessionName':_0x4de5c5[_0x81e0('0x33')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x24c99a,'phone':_0x5297f8,'assigned_user_id':'\x20'})},'json':!![]})[_0x81e0('0x25')](function(_0x2fd208){logger[_0x81e0('0x19')](_0x81e0('0x40'));return BPromise[_0x81e0('0x27')]({'id':_0x2fd208[_0x81e0('0x28')]['id'],'name':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x3c')],'phone':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x41')]});})[_0x81e0('0x2a')](function(_0x4eb1db){var _0x5e3a3c=_0x4eb1db[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5e3a3c,JSON['stringify'](_0x4eb1db));});}});}function getConnection(_0x5cc5ab){var _0x4d614=_0x5cc5ab['username'];var _0x4f4904=_0x5cc5ab['accessKey'];return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x5cc5ab[_0x81e0('0x22')]),'qs':{'operation':_0x81e0('0x42'),'username':_0x4d614},'json':!![]})[_0x81e0('0x25')](function(_0x15c2c1){if(_0x15c2c1[_0x81e0('0x26')]){return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5cc5ab['remoteUri']),'form':{'operation':_0x81e0('0x43'),'username':_0x4d614,'accessKey':md5(_0x15c2c1[_0x81e0('0x28')][_0x81e0('0x44')]+_0x4f4904)},'json':!![]});}})[_0x81e0('0x25')](function(_0x4aee81){if(_0x4aee81['success']){return BPromise[_0x81e0('0x27')](_0x4aee81[_0x81e0('0x28')]);}else{throw new Error(util[_0x81e0('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x5cc5ab['id']));}})[_0x81e0('0x2a')](function(_0x48d29d){var _0x183558=_0x48d29d[_0x81e0('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x81e0('0x45'),_0x183558,JSON[_0x81e0('0x29')](_0x48d29d));});}function request(_0x38ae9b){logger['info']('[HTTP]',JSON['stringify'](_0x38ae9b));return rp(_0x38ae9b);}exports[_0x81e0('0x46')]=function(_0x5c4948,_0x244fff,_0xa64ef1,_0x250366,_0x4effd3,_0x50770f){var _0x1359a5,_0x5d1379,_0x4adc2a,_0x2902d6;_0x50770f[_0x81e0('0x22')]=intUtil['stripTrailingSlash'](_0x50770f[_0x81e0('0x22')]);if(_0x4effd3&&_0x4effd3[_0x81e0('0x47')]){logger['info'](_0x81e0('0x48'),_0x81e0('0x49'));_0x244fff[_0x81e0('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50770f[_0x81e0('0x4b')],_0x244fff[_0x81e0('0x4c')],md5(_0x244fff[_0x81e0('0x4c')]));}else{_0x244fff[_0x81e0('0x4a')]='';}return getConnection(_0x50770f)[_0x81e0('0x25')](function(_0x52a83a){_0x2902d6=_0x52a83a;return getUser(_0x50770f,_0x250366[_0x81e0('0x4d')],_0x2902d6);})['then'](function(_0xdb4a88){_0x1359a5=_0xdb4a88;logger['info'](_0x81e0('0x4e'),_0x1359a5['id']);return getEndUser(_0x50770f,_0x244fff[_0x81e0('0x4f')],_0x244fff[_0x81e0('0x50')],_0x2902d6);})[_0x81e0('0x25')](function(_0x3e9f64){_0x5d1379=_0x3e9f64;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x5d1379['id']);return createTicket(_0x50770f,_0x1359a5,_0x5d1379,_0xa64ef1,_0x244fff,_0xa64ef1[_0x81e0('0x52')],_0x2902d6);})[_0x81e0('0x25')](function(_0x4f1d13){_0x4adc2a=_0x4f1d13;logger['info']('Ticket\x20created!');logger[_0x81e0('0x19')](_0x81e0('0x53'),_0x4adc2a['id']);var _0x41cf18=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x50770f[_0x81e0('0x22')],_['split'](_0x4adc2a['id'],'x')[0x1]);logger[_0x81e0('0x19')]('[QUEUE]',_0x81e0('0x55'));emit(util[_0x81e0('0x21')]('user:%s',_0x250366[_0x81e0('0x16')]),_0x81e0('0x56'),{'uri':_0x41cf18});})['catch'](function(_0x2df38a){logger[_0x81e0('0x2c')](_0x81e0('0x48'),JSON[_0x81e0('0x29')](_0x2df38a));});};exports['outbound']=function(_0x1aa3da,_0x3d35a4,_0x46d311,_0xb04e2a,_0x1948d6,_0x561ac2,_0x45ee11){var _0x211748,_0x513400,_0x19dea8,_0x26d652;_0x561ac2[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x561ac2[_0x81e0('0x22')]);_0x561ac2['serverUrl']=intUtil['stripTrailingSlash'](_0x561ac2[_0x81e0('0x4b')]);if(_0x45ee11&&_0x45ee11[_0x81e0('0x58')]&&_0x45ee11[_0x81e0('0x58')]!=='none'){logger[_0x81e0('0x19')](_0x81e0('0x59'),_0x81e0('0x49'));_0x3d35a4[_0x81e0('0x4a')]=util[_0x81e0('0x21')](_0x81e0('0x5a'),_0x561ac2[_0x81e0('0x4b')],_0x3d35a4['uniqueid'],md5(_0x3d35a4['uniqueid']));}return getConnection(_0x561ac2)[_0x81e0('0x25')](function(_0x1ff774){_0x26d652=_0x1ff774;return getUser(_0x561ac2,_0xb04e2a[_0x81e0('0x4d')],_0x26d652);})['then'](function(_0x1f17e6){_0x211748=_0x1f17e6;logger[_0x81e0('0x19')](_0x81e0('0x4e'),_0x211748['id']);return getEndUser(_0x561ac2,_0x3d35a4['destcalleridname'],_0x3d35a4[_0x81e0('0x5b')],_0x26d652);})[_0x81e0('0x25')](function(_0x3e7c20){_0x513400=_0x3e7c20;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x513400['id']);return createTicket(_0x561ac2,_0x211748,_0x513400,_0x46d311,_0x3d35a4,_0x46d311[_0x81e0('0x52')],_0x26d652);})[_0x81e0('0x25')](function(_0x2be679){_0x19dea8=_0x2be679;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x19dea8['id']);var _0x5a7cb8=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x561ac2['remoteUri'],_[_0x81e0('0x5d')](_0x19dea8['id'],'x')[0x1]);logger['info'](_0x81e0('0x59'),_0x81e0('0x55'));emit(util[_0x81e0('0x21')](_0x81e0('0x5e'),_0xb04e2a['name']),_0x81e0('0x56'),{'uri':_0x5a7cb8});})[_0x81e0('0x2a')](function(_0x5844db){logger['error'](_0x81e0('0x59'),JSON['stringify'](_0x5844db));});};exports[_0x81e0('0x5f')]=function(_0x18c20a,_0x4a5fdf,_0x447902,_0x34c431,_0x403ff6,_0x25a70c){var _0x4bbf0f,_0xf59b47,_0x31aa67,_0x5ed706;_0x25a70c[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x25a70c[_0x81e0('0x22')]);_0x25a70c[_0x81e0('0x4b')]=intUtil['stripTrailingSlash'](_0x25a70c['serverUrl']);if(_0x403ff6&&_0x403ff6[_0x81e0('0x47')]){logger[_0x81e0('0x19')]('['+_0x4a5fdf['lastevent']['toUpperCase']()+']',_0x81e0('0x49'));_0x4a5fdf[_0x81e0('0x4a')]=util['format'](_0x81e0('0x5a'),_0x25a70c['serverUrl'],_0x4a5fdf[_0x81e0('0x4c')],md5(_0x4a5fdf[_0x81e0('0x4c')]));}else{_0x4a5fdf['recordingURL']='';}return getConnection(_0x25a70c)['then'](function(_0x4eb568){_0x5ed706=_0x4eb568;return getUser(_0x25a70c,'',_0x5ed706);})['then'](function(_0x584d3a){_0x4bbf0f=_0x584d3a;logger['info'](_0x81e0('0x4e'),_0x4bbf0f['id']);return getEndUser(_0x25a70c,_0x4a5fdf['calleridname'],_0x4a5fdf[_0x81e0('0x50')],_0x5ed706);})[_0x81e0('0x25')](function(_0x110d24){_0xf59b47=_0x110d24;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0xf59b47['id']);return createTicket(_0x25a70c,_0x4bbf0f,_0xf59b47,_0x447902,_0x4a5fdf,_0x447902[_0x81e0('0x52')],_0x5ed706);})[_0x81e0('0x25')](function(_0x3cf0f1){_0x31aa67=_0x3cf0f1;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x31aa67['id']);})[_0x81e0('0x2a')](function(_0x468621){logger[_0x81e0('0x2c')]('['+_0x4a5fdf[_0x81e0('0x60')][_0x81e0('0x61')]()+']',JSON[_0x81e0('0x29')](_0x468621));});};
\ No newline at end of file
+var _0x0c99=['username','sessionName','HelpDesk','then','success','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create'];(function(_0x2b355f,_0x4b5758){var _0x3ae502=function(_0x3c3bc9){while(--_0x3c3bc9){_0x2b355f['push'](_0x2b355f['shift']());}};_0x3ae502(++_0x4b5758);}(_0x0c99,0xac));var _0x90c9=function(_0x5c2e3e,_0x26ecd3){_0x5c2e3e=_0x5c2e3e-0x0;var _0x53f64a=_0x0c99[_0x5c2e3e];return _0x53f64a;};'use strict';var _=require(_0x90c9('0x0'));var rp=require(_0x90c9('0x1'));var BPromise=require('bluebird');var md5=require(_0x90c9('0x2'));var util=require(_0x90c9('0x3'));var Redis=require(_0x90c9('0x4'));var intUtil=require(_0x90c9('0x5'));var config=require('../../../../config/environment');var logger=require(_0x90c9('0x6'))('vTiger');config[_0x90c9('0x7')]=_[_0x90c9('0x8')](config['redis'],{'host':_0x90c9('0x9'),'port':0x18eb});var io=require(_0x90c9('0xa'))(new Redis(config[_0x90c9('0x7')]));function emit(_0x240566,_0x3012b0,_0x5e14ae){io['to'](_0x240566)[_0x90c9('0xb')](_0x3012b0,_0x5e14ae);}function getCustomFields(_0xcedb4d,_0x48b6b8){var _0x3347f4={};if(_0xcedb4d[_0x90c9('0xc')]>0x0){_['forEach'](_0xcedb4d,function(_0x3610c9){if(_[_0x90c9('0xd')]([_0x90c9('0xe'),_0x90c9('0xf')],_0x3610c9[_0x90c9('0x10')])&&_0x3610c9[_0x90c9('0x11')]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x3610c9[_0x90c9('0x12')][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x14')&&_0x3610c9[_0x90c9('0x15')]&&_0x3610c9[_0x90c9('0x11')]&&_0x48b6b8[_0x3610c9[_0x90c9('0x15')]]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9['variableName']][_0x90c9('0x13')]();}else if(_0x3610c9[_0x90c9('0x10')]===_0x90c9('0x16')&&_0x3610c9[_0x90c9('0x17')]&&_0x3610c9['Variable']['name']&&_0x3610c9['idField']&&_0x48b6b8[_0x3610c9[_0x90c9('0x17')]['name'][_0x90c9('0x18')]()]){_0x3347f4[_0x3610c9[_0x90c9('0x11')]]=_0x48b6b8[_0x3610c9[_0x90c9('0x17')][_0x90c9('0x19')][_0x90c9('0x18')]()]['toString']();}});}return _0x3347f4;}function createTicket(_0x3c47ee,_0x3e6c0c,_0x204e18,_0x4a5829,_0x576d74,_0x1df2c2,_0x51b2b4){logger[_0x90c9('0x1a')](_0x90c9('0x1b'));var _0x4ac474=_[_0x90c9('0x1c')]({'parent_id':'','assigned_user_id':_0x3e6c0c['id'],'ticketpriorities':_0x90c9('0x1d'),'ticketstatus':_0x90c9('0x1e'),'ticket_title':intUtil['getString'](_0x4a5829[_0x90c9('0x1f')],_0x576d74,'\x20'),'description':intUtil[_0x90c9('0x20')](_0x4a5829[_0x90c9('0x21')],_0x576d74,'\x0a'),'contact_id':_0x204e18['id']},getCustomFields(_0x1df2c2,_0x576d74));var _0x90dcf9={'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x3c47ee['remoteUri']),'form':{'operation':_0x90c9('0x25'),'username':_0x3c47ee[_0x90c9('0x26')],'sessionName':_0x51b2b4[_0x90c9('0x27')],'elementType':_0x90c9('0x28'),'element':JSON['stringify'](_0x4ac474)},'json':!![]};return request(_0x90dcf9)[_0x90c9('0x29')](function(_0x402d50){if(_0x402d50[_0x90c9('0x2a')]){return BPromise['resolve']({'id':_0x402d50['result']['id']});}else{throw new Error(util[_0x90c9('0x23')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x90c9('0x2b')](_0x402d50[_0x90c9('0x2c')])));}})[_0x90c9('0x2d')](function(_0x205348){var _0x154721=_0x205348[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x30'),_0x154721,JSON[_0x90c9('0x2b')](_0x205348));});}function getUser(_0x4995a3,_0x53dbee,_0x5a71bb){if(intUtil[_0x90c9('0x31')](_0x53dbee)){logger['info']('Getting\x20agent\x20with\x20email',_0x53dbee);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x4995a3[_0x90c9('0x33')]),'qs':{'operation':'query','username':_0x4995a3[_0x90c9('0x26')],'sessionName':_0x5a71bb[_0x90c9('0x27')],'query':util[_0x90c9('0x23')](_0x90c9('0x34'),_0x53dbee)},'json':!![]})[_0x90c9('0x29')](function(_0x37f08f){if(_0x37f08f['success']&&_0x37f08f[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info'](_0x90c9('0x36'));return BPromise[_0x90c9('0x37')]({'id':_0x37f08f[_0x90c9('0x35')][0x0]['id'],'email':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x38')],'name':_0x37f08f[_0x90c9('0x35')][0x0][_0x90c9('0x39')]+'\x20'+_0x37f08f[_0x90c9('0x35')][_0x90c9('0x3a')]});}else{logger[_0x90c9('0x1a')](_0x90c9('0x3b'));return BPromise[_0x90c9('0x37')]({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':'admin'});}})[_0x90c9('0x2d')](function(_0x1aaee5){var _0x56a53d=_0x1aaee5[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x56a53d,JSON[_0x90c9('0x2b')](_0x1aaee5));});}else{logger['info'](_0x90c9('0x3b'));return BPromise['resolve']({'id':_0x5a71bb[_0x90c9('0x3c')],'email':_0x4995a3[_0x90c9('0x26')],'name':_0x90c9('0x3d')})[_0x90c9('0x2d')](function(_0x1a3de3){var _0x22ae52=_0x1a3de3[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x3e'),_0x22ae52,JSON[_0x90c9('0x2b')](_0x1a3de3));});}}function getEndUser(_0x41b7bf,_0x41aff3,_0x34cc31,_0x51787e){logger[_0x90c9('0x1a')](_0x90c9('0x3f'),_0x34cc31);return request({'method':_0x90c9('0x32'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'qs':{'operation':_0x90c9('0x40'),'username':_0x41b7bf['username'],'sessionName':_0x51787e[_0x90c9('0x27')],'query':util['format'](_0x90c9('0x41'),_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31,_0x34cc31)},'json':!![]})[_0x90c9('0x29')](function(_0x1a01bf){if(_0x1a01bf['success']&&_0x1a01bf[_0x90c9('0x35')][_0x90c9('0xc')]){logger['info']('Enduser\x20found!');return BPromise[_0x90c9('0x37')]({'id':_0x1a01bf[_0x90c9('0x35')][0x0]['id'],'name':_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x42')]+'\x20'+_0x1a01bf[_0x90c9('0x35')][0x0][_0x90c9('0x43')],'phone':_0x34cc31});}else{logger['info'](_0x90c9('0x44'));return request({'method':_0x90c9('0x22'),'uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x41b7bf[_0x90c9('0x33')]),'form':{'operation':'create','sessionName':_0x51787e[_0x90c9('0x27')],'elementType':'Contacts','element':JSON[_0x90c9('0x2b')]({'lastname':_0x41aff3,'phone':_0x34cc31,'assigned_user_id':'\x20'})},'json':!![]})[_0x90c9('0x29')](function(_0x467230){logger['info'](_0x90c9('0x45'));return BPromise[_0x90c9('0x37')]({'id':_0x467230[_0x90c9('0x35')]['id'],'name':_0x467230[_0x90c9('0x35')][_0x90c9('0x43')],'phone':_0x467230[_0x90c9('0x35')]['phone']});})[_0x90c9('0x2d')](function(_0x2a057d){var _0x969b15=_0x2a057d[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x46'),_0x969b15,JSON['stringify'](_0x2a057d));});}});}function getConnection(_0x492ba3){var _0x1cfbcc=_0x492ba3[_0x90c9('0x26')];var _0x485a77=_0x492ba3['accessKey'];return request({'method':_0x90c9('0x32'),'uri':util['format'](_0x90c9('0x24'),_0x492ba3['remoteUri']),'qs':{'operation':_0x90c9('0x47'),'username':_0x1cfbcc},'json':!![]})[_0x90c9('0x29')](function(_0x30d7fc){if(_0x30d7fc[_0x90c9('0x2a')]){return request({'method':'POST','uri':util[_0x90c9('0x23')](_0x90c9('0x24'),_0x492ba3['remoteUri']),'form':{'operation':'login','username':_0x1cfbcc,'accessKey':md5(_0x30d7fc[_0x90c9('0x35')]['token']+_0x485a77)},'json':!![]});}})[_0x90c9('0x29')](function(_0x3bf3aa){if(_0x3bf3aa[_0x90c9('0x2a')]){return BPromise['resolve'](_0x3bf3aa[_0x90c9('0x35')]);}else{throw new Error(util[_0x90c9('0x23')](_0x90c9('0x48'),_0x492ba3['id']));}})[_0x90c9('0x2d')](function(_0x573277){var _0x3b334d=_0x573277[_0x90c9('0x2e')]||0x1f4;logger[_0x90c9('0x2c')](_0x90c9('0x2f'),_0x90c9('0x49'),_0x3b334d,JSON[_0x90c9('0x2b')](_0x573277));});}function request(_0x46d5a4){logger['info'](_0x90c9('0x4a'),JSON['stringify'](_0x46d5a4));return rp(_0x46d5a4);}exports[_0x90c9('0x4b')]=function(_0x305009,_0xb68629,_0x37efb8,_0x18994f,_0x1fae30,_0x2b1973){var _0x855c55,_0x8df133,_0x5c044c,_0x573b06;_0x2b1973[_0x90c9('0x33')]=intUtil['stripTrailingSlash'](_0x2b1973[_0x90c9('0x33')]);if(_0x1fae30&&_0x1fae30[_0x90c9('0x4c')]){logger[_0x90c9('0x1a')](_0x90c9('0x4d'),'Recording\x20is\x20enabled!');_0xb68629[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x2b1973[_0x90c9('0x50')],_0xb68629[_0x90c9('0x51')],md5(_0xb68629[_0x90c9('0x51')]));}else{_0xb68629[_0x90c9('0x4e')]='';}return getConnection(_0x2b1973)[_0x90c9('0x29')](function(_0x436e47){_0x573b06=_0x436e47;return getUser(_0x2b1973,_0x18994f[_0x90c9('0x52')],_0x573b06);})[_0x90c9('0x29')](function(_0x3805be){_0x855c55=_0x3805be;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x855c55['id']);return getEndUser(_0x2b1973,_0xb68629[_0x90c9('0x54')],_0xb68629[_0x90c9('0x55')],_0x573b06);})[_0x90c9('0x29')](function(_0x17ce9d){_0x8df133=_0x17ce9d;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x8df133['id']);return createTicket(_0x2b1973,_0x855c55,_0x8df133,_0x37efb8,_0xb68629,_0x37efb8['Fields'],_0x573b06);})[_0x90c9('0x29')](function(_0xa70a3b){_0x5c044c=_0xa70a3b;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x5c044c['id']);var _0x165088=util[_0x90c9('0x23')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2b1973[_0x90c9('0x33')],_['split'](_0x5c044c['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x90c9('0x59'));emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x18994f[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x165088});})[_0x90c9('0x2d')](function(_0x535d1b){logger[_0x90c9('0x2c')](_0x90c9('0x4d'),JSON['stringify'](_0x535d1b));});};exports[_0x90c9('0x5c')]=function(_0x33cf61,_0x120c80,_0x3df4aa,_0x2065a4,_0x25ab91,_0x555275,_0x25dceb){var _0x445e12,_0x442dea,_0x322540,_0x3912bf;_0x555275[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x555275[_0x90c9('0x33')]);_0x555275[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x555275[_0x90c9('0x50')]);if(_0x25dceb&&_0x25dceb['recordingFormat']&&_0x25dceb['recordingFormat']!==_0x90c9('0x5e')){logger['info'](_0x90c9('0x5f'),_0x90c9('0x60'));_0x120c80[_0x90c9('0x4e')]=util[_0x90c9('0x23')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x555275[_0x90c9('0x50')],_0x120c80['uniqueid'],md5(_0x120c80[_0x90c9('0x51')]));}return getConnection(_0x555275)['then'](function(_0x4bd474){_0x3912bf=_0x4bd474;return getUser(_0x555275,_0x2065a4[_0x90c9('0x52')],_0x3912bf);})['then'](function(_0x2b5528){_0x445e12=_0x2b5528;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x445e12['id']);return getEndUser(_0x555275,_0x120c80[_0x90c9('0x61')],_0x120c80[_0x90c9('0x62')],_0x3912bf);})[_0x90c9('0x29')](function(_0x51ac10){_0x442dea=_0x51ac10;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x442dea['id']);return createTicket(_0x555275,_0x445e12,_0x442dea,_0x3df4aa,_0x120c80,_0x3df4aa[_0x90c9('0x63')],_0x3912bf);})['then'](function(_0x53cc2b){_0x322540=_0x53cc2b;logger['info'](_0x90c9('0x57'));logger[_0x90c9('0x1a')](_0x90c9('0x58'),_0x322540['id']);var _0x943a87=util['format'](_0x90c9('0x64'),_0x555275[_0x90c9('0x33')],_[_0x90c9('0x65')](_0x322540['id'],'x')[0x1]);logger[_0x90c9('0x1a')](_0x90c9('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x90c9('0x23')](_0x90c9('0x5a'),_0x2065a4[_0x90c9('0x19')]),_0x90c9('0x5b'),{'uri':_0x943a87});})['catch'](function(_0x374b1e){logger[_0x90c9('0x2c')](_0x90c9('0x5f'),JSON['stringify'](_0x374b1e));});};exports[_0x90c9('0x66')]=function(_0x424281,_0x5ca4ef,_0x4eaf98,_0xa78f77,_0x3c5618,_0x192ffb){var _0x2cf9bb,_0x5f4122,_0xfc6580,_0x4034fb;_0x192ffb[_0x90c9('0x33')]=intUtil[_0x90c9('0x5d')](_0x192ffb[_0x90c9('0x33')]);_0x192ffb[_0x90c9('0x50')]=intUtil['stripTrailingSlash'](_0x192ffb[_0x90c9('0x50')]);if(_0x3c5618&&_0x3c5618['monitor_format']){logger[_0x90c9('0x1a')]('['+_0x5ca4ef['lastevent'][_0x90c9('0x67')]()+']',_0x90c9('0x60'));_0x5ca4ef[_0x90c9('0x4e')]=util[_0x90c9('0x23')](_0x90c9('0x4f'),_0x192ffb[_0x90c9('0x50')],_0x5ca4ef[_0x90c9('0x51')],md5(_0x5ca4ef[_0x90c9('0x51')]));}else{_0x5ca4ef[_0x90c9('0x4e')]='';}return getConnection(_0x192ffb)['then'](function(_0x20ecac){_0x4034fb=_0x20ecac;return getUser(_0x192ffb,'',_0x4034fb);})['then'](function(_0x56948f){_0x2cf9bb=_0x56948f;logger[_0x90c9('0x1a')](_0x90c9('0x53'),_0x2cf9bb['id']);return getEndUser(_0x192ffb,_0x5ca4ef[_0x90c9('0x54')],_0x5ca4ef[_0x90c9('0x55')],_0x4034fb);})['then'](function(_0xd93f81){_0x5f4122=_0xd93f81;logger[_0x90c9('0x1a')](_0x90c9('0x56'),_0x5f4122['id']);return createTicket(_0x192ffb,_0x2cf9bb,_0x5f4122,_0x4eaf98,_0x5ca4ef,_0x4eaf98[_0x90c9('0x63')],_0x4034fb);})[_0x90c9('0x29')](function(_0x53e6e8){_0xfc6580=_0x53e6e8;logger[_0x90c9('0x1a')](_0x90c9('0x57'));logger[_0x90c9('0x1a')]('The\x20Ticket\x20ID\x20is:',_0xfc6580['id']);})[_0x90c9('0x2d')](function(_0x3e3c40){logger[_0x90c9('0x2c')]('['+_0x5ca4ef[_0x90c9('0x68')][_0x90c9('0x67')]()+']',JSON[_0x90c9('0x2b')](_0x3e3c40));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff