// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa176=['Normal','getString','Subjects','POST','format','remoteUri','create','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','result','first_name','last_name','userId','admin','statusCode','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','unmanaged','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variable','variableName','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge'];(function(_0x131887,_0x47eb02){var _0x404cba=function(_0x236839){while(--_0x236839){_0x131887['push'](_0x131887['shift']());}};_0x404cba(++_0x47eb02);}(_0xa176,0x171));var _0x6a17=function(_0x1cf3b3,_0x2a670a){_0x1cf3b3=_0x1cf3b3-0x0;var _0x52a3bc=_0xa176[_0x1cf3b3];return _0x52a3bc;};'use strict';var _=require(_0x6a17('0x0'));var rp=require('request-promise');var BPromise=require(_0x6a17('0x1'));var md5=require(_0x6a17('0x2'));var util=require(_0x6a17('0x3'));var Redis=require(_0x6a17('0x4'));var intUtil=require(_0x6a17('0x5'));var config=require(_0x6a17('0x6'));var logger=require(_0x6a17('0x7'))(_0x6a17('0x8'));config[_0x6a17('0x9')]=_['defaults'](config[_0x6a17('0x9')],{'host':_0x6a17('0xa'),'port':0x18eb});var io=require(_0x6a17('0xb'))(new Redis(config[_0x6a17('0x9')]));function emit(_0x713757,_0x5bdf36,_0x13a218){io['to'](_0x713757)[_0x6a17('0xc')](_0x5bdf36,_0x13a218);}function getCustomFields(_0xd58a84,_0x5bcae1){var _0x9af750={};if(_0xd58a84[_0x6a17('0xd')]>0x0){_['forEach'](_0xd58a84,function(_0x45f1fd){if(_0x45f1fd[_0x6a17('0xe')]===_0x6a17('0xf')&&_0x45f1fd[_0x6a17('0x10')]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x45f1fd[_0x6a17('0x11')][_0x6a17('0x12')]();}else if(_0x45f1fd['type']===_0x6a17('0x13')&&_0x45f1fd['variableName']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd['variableName']]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd[_0x6a17('0x14')]][_0x6a17('0x12')]();}else if(_0x45f1fd[_0x6a17('0xe')]==='customVariable'&&_0x45f1fd[_0x6a17('0x15')]&&_0x45f1fd[_0x6a17('0x15')]['name']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd[_0x6a17('0x15')]['name'][_0x6a17('0x16')]()]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd['Variable'][_0x6a17('0x17')][_0x6a17('0x16')]()][_0x6a17('0x12')]();}});}return _0x9af750;}function createTicket(_0x3bbecb,_0x4ef586,_0x3c034b,_0x42e6d2,_0x69a29a,_0x1eb4fd,_0x1e9948){logger[_0x6a17('0x18')](_0x6a17('0x19'));var _0x3ad9fc=_[_0x6a17('0x1a')]({'parent_id':'','assigned_user_id':_0x4ef586['id'],'ticketpriorities':_0x6a17('0x1b'),'ticketstatus':'Open','ticket_title':intUtil[_0x6a17('0x1c')](_0x42e6d2[_0x6a17('0x1d')],_0x69a29a,'\x20'),'description':intUtil['getString'](_0x42e6d2['Descriptions'],_0x69a29a,'\x0a'),'contact_id':_0x3c034b['id']},getCustomFields(_0x1eb4fd,_0x69a29a));var _0x29d8b2={'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')]('%s/webservice.php',_0x3bbecb[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'username':_0x3bbecb[_0x6a17('0x22')],'sessionName':_0x1e9948['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6a17('0x23')](_0x3ad9fc)},'json':!![]};return request(_0x29d8b2)[_0x6a17('0x24')](function(_0x348b93){if(_0x348b93[_0x6a17('0x25')]){return BPromise['resolve']({'id':_0x348b93['result']['id']});}else{throw new Error(util[_0x6a17('0x1f')](_0x6a17('0x26'),JSON[_0x6a17('0x23')](_0x348b93[_0x6a17('0x27')])));}})[_0x6a17('0x28')](function(_0x28eecd){var _0x27f032=_0x28eecd['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x2a'),_0x27f032,JSON[_0x6a17('0x23')](_0x28eecd));});}function getUser(_0x332be6,_0x572bac,_0x514bbb){if(intUtil[_0x6a17('0x2b')](_0x572bac)){logger[_0x6a17('0x18')]('Getting\x20agent\x20with\x20email',_0x572bac);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x332be6[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x332be6[_0x6a17('0x22')],'sessionName':_0x514bbb[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x30'),_0x572bac)},'json':!![]})[_0x6a17('0x24')](function(_0x4bde04){if(_0x4bde04[_0x6a17('0x25')]&&_0x4bde04['result']['length']){logger[_0x6a17('0x18')](_0x6a17('0x31'));return BPromise[_0x6a17('0x32')]({'id':_0x4bde04['result'][0x0]['id'],'email':_0x4bde04['result'][0x0]['email1'],'name':_0x4bde04[_0x6a17('0x33')][0x0][_0x6a17('0x34')]+'\x20'+_0x4bde04[_0x6a17('0x33')][_0x6a17('0x35')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6['username'],'name':_0x6a17('0x37')});}})[_0x6a17('0x28')](function(_0x322f6f){var _0x11095b=_0x322f6f[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6a17('0x39'),_0x11095b,JSON[_0x6a17('0x23')](_0x322f6f));});}else{logger[_0x6a17('0x18')](_0x6a17('0x3a'));return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6[_0x6a17('0x22')],'name':_0x6a17('0x37')})[_0x6a17('0x28')](function(_0x64061c){var _0x148046=_0x64061c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),'getUser',_0x148046,JSON['stringify'](_0x64061c));});}}function getEndUser(_0x1cfedc,_0x32c415,_0x37b53c,_0x4e3120){logger['info'](_0x6a17('0x3b'),_0x37b53c);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x1cfedc[_0x6a17('0x22')],'sessionName':_0x4e3120[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x3c'),_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c)},'json':!![]})[_0x6a17('0x24')](function(_0x514bf1){if(_0x514bf1[_0x6a17('0x25')]&&_0x514bf1[_0x6a17('0x33')][_0x6a17('0xd')]){logger[_0x6a17('0x18')](_0x6a17('0x3d'));return BPromise[_0x6a17('0x32')]({'id':_0x514bf1[_0x6a17('0x33')][0x0]['id'],'name':_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3e')]+'\x20'+_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3f')],'phone':_0x37b53c});}else{logger[_0x6a17('0x18')](_0x6a17('0x40'));return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'sessionName':_0x4e3120[_0x6a17('0x2f')],'elementType':'Contacts','element':JSON[_0x6a17('0x23')]({'lastname':_0x32c415,'phone':_0x37b53c,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x6da9e){logger['info']('Enduser\x20created.');return BPromise[_0x6a17('0x32')]({'id':_0x6da9e[_0x6a17('0x33')]['id'],'name':_0x6da9e[_0x6a17('0x33')][_0x6a17('0x3f')],'phone':_0x6da9e['result'][_0x6a17('0x41')]});})[_0x6a17('0x28')](function(_0x4c768c){var _0x3200ba=_0x4c768c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x42'),_0x3200ba,JSON[_0x6a17('0x23')](_0x4c768c));});}});}function getConnection(_0x53ffd4){var _0x1f9cd2=_0x53ffd4['username'];var _0x4bd792=_0x53ffd4[_0x6a17('0x43')];return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4['remoteUri']),'qs':{'operation':_0x6a17('0x44'),'username':_0x1f9cd2},'json':!![]})[_0x6a17('0x24')](function(_0x2cc805){if(_0x2cc805['success']){return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4[_0x6a17('0x20')]),'form':{'operation':'login','username':_0x1f9cd2,'accessKey':md5(_0x2cc805[_0x6a17('0x33')][_0x6a17('0x45')]+_0x4bd792)},'json':!![]});}})['then'](function(_0x2fbabc){if(_0x2fbabc[_0x6a17('0x25')]){return BPromise['resolve'](_0x2fbabc['result']);}else{throw new Error(util['format'](_0x6a17('0x46'),_0x53ffd4['id']));}})[_0x6a17('0x28')](function(_0x30c1ff){var _0x22f23b=_0x30c1ff[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x47'),_0x22f23b,JSON['stringify'](_0x30c1ff));});}function request(_0x32d7c6){logger['info'](_0x6a17('0x48'),JSON[_0x6a17('0x23')](_0x32d7c6));return rp(_0x32d7c6);}exports[_0x6a17('0x49')]=function(_0x2ddcf8,_0x58e869,_0x472693,_0x243730,_0x477779,_0x5373b7){var _0x2fd9a5,_0x12dbe3,_0x557d05,_0x34c3c1;_0x5373b7[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x5373b7[_0x6a17('0x20')]);if(_0x477779&&_0x477779[_0x6a17('0x4a')]){logger[_0x6a17('0x18')](_0x6a17('0x4b'),_0x6a17('0x4c'));_0x58e869[_0x6a17('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5373b7[_0x6a17('0x4e')],_0x58e869['uniqueid'],md5(_0x58e869[_0x6a17('0x4f')]));}else{_0x58e869[_0x6a17('0x4d')]='';}return getConnection(_0x5373b7)[_0x6a17('0x24')](function(_0x1ba329){_0x34c3c1=_0x1ba329;return getUser(_0x5373b7,_0x243730['email'],_0x34c3c1);})[_0x6a17('0x24')](function(_0x37aab7){_0x2fd9a5=_0x37aab7;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x2fd9a5['id']);return getEndUser(_0x5373b7,_0x58e869[_0x6a17('0x51')],_0x58e869[_0x6a17('0x52')],_0x34c3c1);})[_0x6a17('0x24')](function(_0xd920de){_0x12dbe3=_0xd920de;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x12dbe3['id']);return createTicket(_0x5373b7,_0x2fd9a5,_0x12dbe3,_0x472693,_0x58e869,_0x472693[_0x6a17('0x54')],_0x34c3c1);})['then'](function(_0x8d0666){_0x557d05=_0x8d0666;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x557d05['id']);var _0x105a78=util[_0x6a17('0x1f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x5373b7[_0x6a17('0x20')],_[_0x6a17('0x57')](_0x557d05['id'],'x')[0x1]);logger[_0x6a17('0x18')]('[QUEUE]',_0x6a17('0x58'));emit(util['format'](_0x6a17('0x59'),_0x243730[_0x6a17('0x17')]),_0x6a17('0x5a'),{'uri':_0x105a78});})[_0x6a17('0x28')](function(_0x5481f7){logger['error'](_0x6a17('0x4b'),JSON[_0x6a17('0x23')](_0x5481f7));});};exports['outbound']=function(_0x5b903c,_0x3ee5ee,_0x398f6b,_0x381fe7,_0x11178d,_0x53b813,_0xede0e2){var _0x1a1095,_0x1f5c5b,_0x190a0c,_0x51d0db;_0x53b813['remoteUri']=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x20')]);_0x53b813[_0x6a17('0x4e')]=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x4e')]);if(_0xede0e2&&_0xede0e2[_0x6a17('0x5c')]&&_0xede0e2[_0x6a17('0x5c')]!=='none'){logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Recording\x20is\x20enabled!');_0x3ee5ee[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x53b813['serverUrl'],_0x3ee5ee['uniqueid'],md5(_0x3ee5ee['uniqueid']));}return getConnection(_0x53b813)[_0x6a17('0x24')](function(_0xb9175e){_0x51d0db=_0xb9175e;return getUser(_0x53b813,_0x381fe7[_0x6a17('0x5f')],_0x51d0db);})['then'](function(_0x256b8b){_0x1a1095=_0x256b8b;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x1a1095['id']);return getEndUser(_0x53b813,_0x3ee5ee['destcalleridname'],_0x3ee5ee[_0x6a17('0x60')],_0x51d0db);})[_0x6a17('0x24')](function(_0x53577f){_0x1f5c5b=_0x53577f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x1f5c5b['id']);return createTicket(_0x53b813,_0x1a1095,_0x1f5c5b,_0x398f6b,_0x3ee5ee,_0x398f6b[_0x6a17('0x54')],_0x51d0db);})[_0x6a17('0x24')](function(_0x2da40b){_0x190a0c=_0x2da40b;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x190a0c['id']);var _0x555934=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x53b813['remoteUri'],_[_0x6a17('0x57')](_0x190a0c['id'],'x')[0x1]);logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6a17('0x59'),_0x381fe7[_0x6a17('0x17')]),'trigger:browser:url',{'uri':_0x555934});})['catch'](function(_0x1ad63c){logger[_0x6a17('0x27')](_0x6a17('0x5d'),JSON[_0x6a17('0x23')](_0x1ad63c));});};exports[_0x6a17('0x61')]=function(_0x57add5,_0x3ff328,_0x29b172,_0x56e9df,_0x1caa0e,_0x39de26){var _0x44f290,_0x88c226,_0x1be34f,_0x4d12d5;_0x39de26[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x39de26['remoteUri']);_0x39de26[_0x6a17('0x4e')]=intUtil['stripTrailingSlash'](_0x39de26['serverUrl']);if(_0x1caa0e&&_0x1caa0e['monitor_format']){logger[_0x6a17('0x18')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',_0x6a17('0x4c'));_0x3ff328[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x39de26[_0x6a17('0x4e')],_0x3ff328['uniqueid'],md5(_0x3ff328[_0x6a17('0x4f')]));}else{_0x3ff328[_0x6a17('0x4d')]='';}return getConnection(_0x39de26)[_0x6a17('0x24')](function(_0x308a46){_0x4d12d5=_0x308a46;return getUser(_0x39de26,'',_0x4d12d5);})['then'](function(_0x36fa3d){_0x44f290=_0x36fa3d;logger[_0x6a17('0x18')]('The\x20User\x20ID\x20is:',_0x44f290['id']);return getEndUser(_0x39de26,_0x3ff328[_0x6a17('0x51')],_0x3ff328[_0x6a17('0x52')],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5b204f){_0x88c226=_0x5b204f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x88c226['id']);return createTicket(_0x39de26,_0x44f290,_0x88c226,_0x29b172,_0x3ff328,_0x29b172['Fields'],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5ce2ee){_0x1be34f=_0x5ce2ee;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x1be34f['id']);})[_0x6a17('0x28')](function(_0x1e2bc6){logger[_0x6a17('0x27')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',JSON['stringify'](_0x1e2bc6));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x12ba0c,_0x15d6e9){var _0x402cbe=function(_0x235661){while(--_0x235661){_0x12ba0c['push'](_0x12ba0c['shift']());}};_0x402cbe(++_0x15d6e9);}(_0x9c44,0x178));var _0x49c4=function(_0x422905,_0x3bce3a){_0x422905=_0x422905-0x0;var _0x33dc6c=_0x9c44[_0x422905];return _0x33dc6c;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff