// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x39f8=['Normal','Open','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','GET','query','success','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Fields','unmanaged','lastevent','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','emit','length','forEach','picklist','type','idField','content','variable','variableName','customVariable','Variable','name','toLowerCase','toString','Creating\x20new\x20ticket...'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x39f8,0xb3));var _0x839f=function(_0x20f9bf,_0x51425e){_0x20f9bf=_0x20f9bf-0x0;var _0xce7e58=_0x39f8[_0x20f9bf];return _0xce7e58;};'use strict';var _=require(_0x839f('0x0'));var rp=require('request-promise');var BPromise=require(_0x839f('0x1'));var md5=require(_0x839f('0x2'));var util=require(_0x839f('0x3'));var Redis=require(_0x839f('0x4'));var intUtil=require(_0x839f('0x5'));var config=require(_0x839f('0x6'));var logger=require(_0x839f('0x7'))('vTiger');config[_0x839f('0x8')]=_['defaults'](config[_0x839f('0x8')],{'host':_0x839f('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x839f('0x8')]));function emit(_0x4d4f39,_0x977ce3,_0x11d812){io['to'](_0x4d4f39)[_0x839f('0xa')](_0x977ce3,_0x11d812);}function getCustomFields(_0x404a6f,_0xdef23f){var _0x9719d7={};if(_0x404a6f[_0x839f('0xb')]>0x0){_[_0x839f('0xc')](_0x404a6f,function(_0x2665d4){if(_['includes'](['string',_0x839f('0xd')],_0x2665d4[_0x839f('0xe')])&&_0x2665d4[_0x839f('0xf')]){_0x9719d7[_0x2665d4['idField']]=_0x2665d4[_0x839f('0x10')]['toString']();}else if(_0x2665d4[_0x839f('0xe')]===_0x839f('0x11')&&_0x2665d4[_0x839f('0x12')]&&_0x2665d4[_0x839f('0xf')]&&_0xdef23f[_0x2665d4[_0x839f('0x12')]]){_0x9719d7[_0x2665d4[_0x839f('0xf')]]=_0xdef23f[_0x2665d4[_0x839f('0x12')]]['toString']();}else if(_0x2665d4[_0x839f('0xe')]===_0x839f('0x13')&&_0x2665d4[_0x839f('0x14')]&&_0x2665d4[_0x839f('0x14')]['name']&&_0x2665d4[_0x839f('0xf')]&&_0xdef23f[_0x2665d4[_0x839f('0x14')][_0x839f('0x15')][_0x839f('0x16')]()]){_0x9719d7[_0x2665d4['idField']]=_0xdef23f[_0x2665d4[_0x839f('0x14')][_0x839f('0x15')][_0x839f('0x16')]()][_0x839f('0x17')]();}});}return _0x9719d7;}function createTicket(_0x2bb40e,_0x1d4011,_0x26fa45,_0x4a7f5a,_0x4f1fce,_0x4cfbb9,_0x326003){logger['info'](_0x839f('0x18'));var _0x1fd5d0=_['merge']({'parent_id':'','assigned_user_id':_0x1d4011['id'],'ticketpriorities':_0x839f('0x19'),'ticketstatus':_0x839f('0x1a'),'ticket_title':intUtil[_0x839f('0x1b')](_0x4a7f5a[_0x839f('0x1c')],_0x4f1fce,'\x20'),'description':intUtil[_0x839f('0x1b')](_0x4a7f5a[_0x839f('0x1d')],_0x4f1fce,'\x0a'),'contact_id':_0x26fa45['id']},getCustomFields(_0x4cfbb9,_0x4f1fce));var _0x345e13={'method':'POST','uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x2bb40e[_0x839f('0x20')]),'form':{'operation':_0x839f('0x21'),'username':_0x2bb40e[_0x839f('0x22')],'sessionName':_0x326003[_0x839f('0x23')],'elementType':_0x839f('0x24'),'element':JSON[_0x839f('0x25')](_0x1fd5d0)},'json':!![]};return request(_0x345e13)[_0x839f('0x26')](function(_0x38d131){if(_0x38d131['success']){return BPromise[_0x839f('0x27')]({'id':_0x38d131[_0x839f('0x28')]['id']});}else{throw new Error(util[_0x839f('0x1e')](_0x839f('0x29'),JSON[_0x839f('0x25')](_0x38d131['error'])));}})[_0x839f('0x2a')](function(_0x68788){var _0x12b73f=_0x68788[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),_0x839f('0x2e'),_0x12b73f,JSON[_0x839f('0x25')](_0x68788));});}function getUser(_0x41237e,_0x3893c7,_0x5977f3){if(intUtil[_0x839f('0x2f')](_0x3893c7)){logger[_0x839f('0x30')](_0x839f('0x31'),_0x3893c7);return request({'method':_0x839f('0x32'),'uri':util['format'](_0x839f('0x1f'),_0x41237e[_0x839f('0x20')]),'qs':{'operation':_0x839f('0x33'),'username':_0x41237e[_0x839f('0x22')],'sessionName':_0x5977f3[_0x839f('0x23')],'query':util[_0x839f('0x1e')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x3893c7)},'json':!![]})['then'](function(_0x36f4bd){if(_0x36f4bd[_0x839f('0x34')]&&_0x36f4bd[_0x839f('0x28')][_0x839f('0xb')]){logger[_0x839f('0x30')](_0x839f('0x35'));return BPromise[_0x839f('0x27')]({'id':_0x36f4bd[_0x839f('0x28')][0x0]['id'],'email':_0x36f4bd[_0x839f('0x28')][0x0][_0x839f('0x36')],'name':_0x36f4bd[_0x839f('0x28')][0x0][_0x839f('0x37')]+'\x20'+_0x36f4bd[_0x839f('0x28')]['last_name']});}else{logger['info'](_0x839f('0x38'));return BPromise['resolve']({'id':_0x5977f3[_0x839f('0x39')],'email':_0x41237e['username'],'name':'admin'});}})[_0x839f('0x2a')](function(_0x484301){var _0x1e43ba=_0x484301[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x839f('0x3a'),_0x1e43ba,JSON[_0x839f('0x25')](_0x484301));});}else{logger[_0x839f('0x30')](_0x839f('0x38'));return BPromise[_0x839f('0x27')]({'id':_0x5977f3[_0x839f('0x39')],'email':_0x41237e[_0x839f('0x22')],'name':_0x839f('0x3b')})[_0x839f('0x2a')](function(_0x1c9e7b){var _0x1361f3=_0x1c9e7b['statusCode']||0x1f4;logger['error'](_0x839f('0x2d'),_0x839f('0x3a'),_0x1361f3,JSON[_0x839f('0x25')](_0x1c9e7b));});}}function getEndUser(_0x479cc4,_0x4694ef,_0xceb82b,_0x35eec6){logger[_0x839f('0x30')](_0x839f('0x3c'),_0xceb82b);return request({'method':_0x839f('0x32'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x479cc4[_0x839f('0x20')]),'qs':{'operation':'query','username':_0x479cc4[_0x839f('0x22')],'sessionName':_0x35eec6[_0x839f('0x23')],'query':util[_0x839f('0x1e')](_0x839f('0x3d'),_0xceb82b,_0xceb82b,_0xceb82b,_0xceb82b,_0xceb82b)},'json':!![]})[_0x839f('0x26')](function(_0x2579f1){if(_0x2579f1[_0x839f('0x34')]&&_0x2579f1[_0x839f('0x28')][_0x839f('0xb')]){logger[_0x839f('0x30')]('Enduser\x20found!');return BPromise[_0x839f('0x27')]({'id':_0x2579f1[_0x839f('0x28')][0x0]['id'],'name':_0x2579f1[_0x839f('0x28')][0x0][_0x839f('0x3e')]+'\x20'+_0x2579f1[_0x839f('0x28')][0x0][_0x839f('0x3f')],'phone':_0xceb82b});}else{logger[_0x839f('0x30')](_0x839f('0x40'));return request({'method':_0x839f('0x41'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x479cc4[_0x839f('0x20')]),'form':{'operation':_0x839f('0x21'),'sessionName':_0x35eec6[_0x839f('0x23')],'elementType':_0x839f('0x42'),'element':JSON['stringify']({'lastname':_0x4694ef,'phone':_0xceb82b,'assigned_user_id':'\x20'})},'json':!![]})[_0x839f('0x26')](function(_0x21e214){logger['info'](_0x839f('0x43'));return BPromise[_0x839f('0x27')]({'id':_0x21e214[_0x839f('0x28')]['id'],'name':_0x21e214[_0x839f('0x28')][_0x839f('0x3f')],'phone':_0x21e214[_0x839f('0x28')]['phone']});})['catch'](function(_0x48996c){var _0x43ec58=_0x48996c[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),_0x839f('0x44'),_0x43ec58,JSON[_0x839f('0x25')](_0x48996c));});}});}function getConnection(_0x51a353){var _0x41b3c5=_0x51a353[_0x839f('0x22')];var _0x1e7d2c=_0x51a353[_0x839f('0x45')];return request({'method':_0x839f('0x32'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x51a353[_0x839f('0x20')]),'qs':{'operation':_0x839f('0x46'),'username':_0x41b3c5},'json':!![]})[_0x839f('0x26')](function(_0x2a7d55){if(_0x2a7d55[_0x839f('0x34')]){return request({'method':_0x839f('0x41'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x51a353['remoteUri']),'form':{'operation':_0x839f('0x47'),'username':_0x41b3c5,'accessKey':md5(_0x2a7d55[_0x839f('0x28')][_0x839f('0x48')]+_0x1e7d2c)},'json':!![]});}})[_0x839f('0x26')](function(_0x2f58fd){if(_0x2f58fd[_0x839f('0x34')]){return BPromise['resolve'](_0x2f58fd[_0x839f('0x28')]);}else{throw new Error(util[_0x839f('0x1e')](_0x839f('0x49'),_0x51a353['id']));}})['catch'](function(_0x454776){var _0x3da496=_0x454776[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),'getConnection',_0x3da496,JSON[_0x839f('0x25')](_0x454776));});}function request(_0x327f91){logger[_0x839f('0x30')]('[HTTP]',JSON[_0x839f('0x25')](_0x327f91));return rp(_0x327f91);}exports[_0x839f('0x4a')]=function(_0x55224b,_0x521328,_0x3466b0,_0x5bf55a,_0x28ad01,_0xd84312){var _0x1782b1,_0x2368be,_0x3359e0,_0x4fef5d;_0xd84312[_0x839f('0x20')]=intUtil[_0x839f('0x4b')](_0xd84312[_0x839f('0x20')]);if(_0x28ad01&&_0x28ad01[_0x839f('0x4c')]){logger[_0x839f('0x30')](_0x839f('0x4d'),_0x839f('0x4e'));_0x521328[_0x839f('0x4f')]=util[_0x839f('0x1e')](_0x839f('0x50'),_0xd84312[_0x839f('0x51')],_0x521328[_0x839f('0x52')],md5(_0x521328[_0x839f('0x52')]));}else{_0x521328['recordingURL']='';}return getConnection(_0xd84312)[_0x839f('0x26')](function(_0x1e134c){_0x4fef5d=_0x1e134c;return getUser(_0xd84312,_0x5bf55a[_0x839f('0x53')],_0x4fef5d);})[_0x839f('0x26')](function(_0x44ed84){_0x1782b1=_0x44ed84;logger[_0x839f('0x30')](_0x839f('0x54'),_0x1782b1['id']);return getEndUser(_0xd84312,_0x521328[_0x839f('0x55')],_0x521328['calleridnum'],_0x4fef5d);})[_0x839f('0x26')](function(_0x4a7fc1){_0x2368be=_0x4a7fc1;logger[_0x839f('0x30')](_0x839f('0x56'),_0x2368be['id']);return createTicket(_0xd84312,_0x1782b1,_0x2368be,_0x3466b0,_0x521328,_0x3466b0['Fields'],_0x4fef5d);})[_0x839f('0x26')](function(_0x4c13a4){_0x3359e0=_0x4c13a4;logger[_0x839f('0x30')](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0x3359e0['id']);var _0x4dec43=util[_0x839f('0x1e')](_0x839f('0x58'),_0xd84312[_0x839f('0x20')],_[_0x839f('0x59')](_0x3359e0['id'],'x')[0x1]);logger['info'](_0x839f('0x4d'),_0x839f('0x5a'));emit(util[_0x839f('0x1e')](_0x839f('0x5b'),_0x5bf55a[_0x839f('0x15')]),_0x839f('0x5c'),{'uri':_0x4dec43});})[_0x839f('0x2a')](function(_0x2d0e54){logger[_0x839f('0x2c')](_0x839f('0x4d'),JSON[_0x839f('0x25')](_0x2d0e54));});};exports[_0x839f('0x5d')]=function(_0x56f973,_0x291687,_0x59c8f5,_0x498cdb,_0x494cbb,_0x54647c,_0x2780f5){var _0xc93f1,_0x229d8e,_0x2a7dc4,_0x10473d;_0x54647c['remoteUri']=intUtil[_0x839f('0x4b')](_0x54647c['remoteUri']);_0x54647c[_0x839f('0x51')]=intUtil['stripTrailingSlash'](_0x54647c[_0x839f('0x51')]);if(_0x2780f5&&_0x2780f5[_0x839f('0x5e')]&&_0x2780f5[_0x839f('0x5e')]!==_0x839f('0x5f')){logger[_0x839f('0x30')](_0x839f('0x60'),_0x839f('0x4e'));_0x291687['recordingURL']=util[_0x839f('0x1e')](_0x839f('0x50'),_0x54647c['serverUrl'],_0x291687[_0x839f('0x52')],md5(_0x291687[_0x839f('0x52')]));}return getConnection(_0x54647c)[_0x839f('0x26')](function(_0x582a8b){_0x10473d=_0x582a8b;return getUser(_0x54647c,_0x498cdb['email'],_0x10473d);})[_0x839f('0x26')](function(_0x2eaa73){_0xc93f1=_0x2eaa73;logger[_0x839f('0x30')](_0x839f('0x54'),_0xc93f1['id']);return getEndUser(_0x54647c,_0x291687[_0x839f('0x61')],_0x291687[_0x839f('0x62')],_0x10473d);})[_0x839f('0x26')](function(_0x2f1038){_0x229d8e=_0x2f1038;logger[_0x839f('0x30')](_0x839f('0x56'),_0x229d8e['id']);return createTicket(_0x54647c,_0xc93f1,_0x229d8e,_0x59c8f5,_0x291687,_0x59c8f5[_0x839f('0x63')],_0x10473d);})[_0x839f('0x26')](function(_0x161ddf){_0x2a7dc4=_0x161ddf;logger['info'](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0x2a7dc4['id']);var _0x4e684a=util[_0x839f('0x1e')](_0x839f('0x58'),_0x54647c[_0x839f('0x20')],_[_0x839f('0x59')](_0x2a7dc4['id'],'x')[0x1]);logger[_0x839f('0x30')](_0x839f('0x60'),_0x839f('0x5a'));emit(util['format'](_0x839f('0x5b'),_0x498cdb[_0x839f('0x15')]),_0x839f('0x5c'),{'uri':_0x4e684a});})[_0x839f('0x2a')](function(_0x29a259){logger[_0x839f('0x2c')]('[OUTBOUND]',JSON[_0x839f('0x25')](_0x29a259));});};exports[_0x839f('0x64')]=function(_0x1f7bc,_0x3117f8,_0x4db4fe,_0x5b3b89,_0x4b2c96,_0x4e5654){var _0x2d10b6,_0x3b332c,_0xbd48f6,_0x3ef72b;_0x4e5654[_0x839f('0x20')]=intUtil[_0x839f('0x4b')](_0x4e5654[_0x839f('0x20')]);_0x4e5654[_0x839f('0x51')]=intUtil[_0x839f('0x4b')](_0x4e5654[_0x839f('0x51')]);if(_0x4b2c96&&_0x4b2c96[_0x839f('0x4c')]){logger[_0x839f('0x30')]('['+_0x3117f8[_0x839f('0x65')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3117f8[_0x839f('0x4f')]=util[_0x839f('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4e5654[_0x839f('0x51')],_0x3117f8['uniqueid'],md5(_0x3117f8[_0x839f('0x52')]));}else{_0x3117f8[_0x839f('0x4f')]='';}return getConnection(_0x4e5654)[_0x839f('0x26')](function(_0x55ed8d){_0x3ef72b=_0x55ed8d;return getUser(_0x4e5654,'',_0x3ef72b);})[_0x839f('0x26')](function(_0x3096f9){_0x2d10b6=_0x3096f9;logger[_0x839f('0x30')]('The\x20User\x20ID\x20is:',_0x2d10b6['id']);return getEndUser(_0x4e5654,_0x3117f8[_0x839f('0x55')],_0x3117f8['calleridnum'],_0x3ef72b);})[_0x839f('0x26')](function(_0x525dd9){_0x3b332c=_0x525dd9;logger[_0x839f('0x30')](_0x839f('0x56'),_0x3b332c['id']);return createTicket(_0x4e5654,_0x2d10b6,_0x3b332c,_0x4db4fe,_0x3117f8,_0x4db4fe[_0x839f('0x63')],_0x3ef72b);})[_0x839f('0x26')](function(_0x37d277){_0xbd48f6=_0x37d277;logger[_0x839f('0x30')](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0xbd48f6['id']);})[_0x839f('0x2a')](function(_0x36f023){logger[_0x839f('0x2c')]('['+_0x3117f8[_0x839f('0x65')]['toUpperCase']()+']',JSON['stringify'](_0x36f023));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x12ba0c,_0x15d6e9){var _0x402cbe=function(_0x235661){while(--_0x235661){_0x12ba0c['push'](_0x12ba0c['shift']());}};_0x402cbe(++_0x15d6e9);}(_0x9c44,0x178));var _0x49c4=function(_0x422905,_0x3bce3a){_0x422905=_0x422905-0x0;var _0x33dc6c=_0x9c44[_0x422905];return _0x33dc6c;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff