// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xab03=['Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','unmanaged','monitor_format','toUpperCase','The\x20User\x20ID\x20is:','lastevent','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','length','forEach','type','string','idField','variable','variableName','customVariable','Variable','name','toLowerCase','toString','info','Creating\x20new\x20ticket...','Open','Subjects','getString','%s/webservice.php','remoteUri','create','username','HelpDesk','stringify','then','success','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','getchallenge','POST','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','[QUEUE]'];(function(_0x1e7b16,_0x4607a1){var _0x37fadc=function(_0x1fc9ce){while(--_0x1fc9ce){_0x1e7b16['push'](_0x1e7b16['shift']());}};_0x37fadc(++_0x4607a1);}(_0xab03,0xe2));var _0x3ab0=function(_0x3655d2,_0x4eb122){_0x3655d2=_0x3655d2-0x0;var _0x2ed319=_0xab03[_0x3655d2];return _0x2ed319;};'use strict';var _=require('lodash');var rp=require(_0x3ab0('0x0'));var BPromise=require(_0x3ab0('0x1'));var md5=require(_0x3ab0('0x2'));var util=require(_0x3ab0('0x3'));var Redis=require(_0x3ab0('0x4'));var intUtil=require(_0x3ab0('0x5'));var config=require(_0x3ab0('0x6'));var logger=require('../../../../config/logger')('vTiger');config[_0x3ab0('0x7')]=_['defaults'](config[_0x3ab0('0x7')],{'host':_0x3ab0('0x8'),'port':0x18eb});var io=require(_0x3ab0('0x9'))(new Redis(config['redis']));function emit(_0x25e394,_0x253e59,_0x3b6db8){io['to'](_0x25e394)['emit'](_0x253e59,_0x3b6db8);}function getCustomFields(_0x26c555,_0x504974){var _0x1180ef={};if(_0x26c555[_0x3ab0('0xa')]>0x0){_[_0x3ab0('0xb')](_0x26c555,function(_0x117e1f){if(_0x117e1f[_0x3ab0('0xc')]===_0x3ab0('0xd')&&_0x117e1f[_0x3ab0('0xe')]){_0x1180ef[_0x117e1f[_0x3ab0('0xe')]]=_0x117e1f['content']['toString']();}else if(_0x117e1f[_0x3ab0('0xc')]===_0x3ab0('0xf')&&_0x117e1f[_0x3ab0('0x10')]&&_0x117e1f[_0x3ab0('0xe')]&&_0x504974[_0x117e1f[_0x3ab0('0x10')]]){_0x1180ef[_0x117e1f[_0x3ab0('0xe')]]=_0x504974[_0x117e1f[_0x3ab0('0x10')]]['toString']();}else if(_0x117e1f[_0x3ab0('0xc')]===_0x3ab0('0x11')&&_0x117e1f[_0x3ab0('0x12')]&&_0x117e1f[_0x3ab0('0x12')][_0x3ab0('0x13')]&&_0x117e1f[_0x3ab0('0xe')]&&_0x504974[_0x117e1f['Variable']['name'][_0x3ab0('0x14')]()]){_0x1180ef[_0x117e1f[_0x3ab0('0xe')]]=_0x504974[_0x117e1f['Variable'][_0x3ab0('0x13')]['toLowerCase']()][_0x3ab0('0x15')]();}});}return _0x1180ef;}function createTicket(_0x541868,_0x212166,_0x2a8e03,_0x95af77,_0x350336,_0x2085ed,_0x2c383a){logger[_0x3ab0('0x16')](_0x3ab0('0x17'));var _0x40d416=_['merge']({'parent_id':'','assigned_user_id':_0x212166['id'],'ticketpriorities':'Normal','ticketstatus':_0x3ab0('0x18'),'ticket_title':intUtil['getString'](_0x95af77[_0x3ab0('0x19')],_0x350336,'\x20'),'description':intUtil[_0x3ab0('0x1a')](_0x95af77['Descriptions'],_0x350336,'\x0a'),'contact_id':_0x2a8e03['id']},getCustomFields(_0x2085ed,_0x350336));var _0x14fd63={'method':'POST','uri':util['format'](_0x3ab0('0x1b'),_0x541868[_0x3ab0('0x1c')]),'form':{'operation':_0x3ab0('0x1d'),'username':_0x541868[_0x3ab0('0x1e')],'sessionName':_0x2c383a['sessionName'],'elementType':_0x3ab0('0x1f'),'element':JSON[_0x3ab0('0x20')](_0x40d416)},'json':!![]};return request(_0x14fd63)[_0x3ab0('0x21')](function(_0x265f0f){if(_0x265f0f[_0x3ab0('0x22')]){return BPromise[_0x3ab0('0x23')]({'id':_0x265f0f[_0x3ab0('0x24')]['id']});}else{throw new Error(util[_0x3ab0('0x25')](_0x3ab0('0x26'),JSON[_0x3ab0('0x20')](_0x265f0f[_0x3ab0('0x27')])));}})[_0x3ab0('0x28')](function(_0x53f4d0){var _0x305879=_0x53f4d0[_0x3ab0('0x29')]||0x1f4;logger[_0x3ab0('0x27')](_0x3ab0('0x2a'),_0x3ab0('0x2b'),_0x305879,JSON['stringify'](_0x53f4d0));});}function getUser(_0x1ee8cc,_0x162b5e,_0x5a4ed8){if(intUtil['validateEmail'](_0x162b5e)){logger[_0x3ab0('0x16')](_0x3ab0('0x2c'),_0x162b5e);return request({'method':_0x3ab0('0x2d'),'uri':util[_0x3ab0('0x25')](_0x3ab0('0x1b'),_0x1ee8cc[_0x3ab0('0x1c')]),'qs':{'operation':'query','username':_0x1ee8cc[_0x3ab0('0x1e')],'sessionName':_0x5a4ed8[_0x3ab0('0x2e')],'query':util['format'](_0x3ab0('0x2f'),_0x162b5e)},'json':!![]})['then'](function(_0x1d0503){if(_0x1d0503[_0x3ab0('0x22')]&&_0x1d0503['result']['length']){logger[_0x3ab0('0x16')](_0x3ab0('0x30'));return BPromise[_0x3ab0('0x23')]({'id':_0x1d0503[_0x3ab0('0x24')][0x0]['id'],'email':_0x1d0503[_0x3ab0('0x24')][0x0]['email1'],'name':_0x1d0503[_0x3ab0('0x24')][0x0][_0x3ab0('0x31')]+'\x20'+_0x1d0503[_0x3ab0('0x24')]['last_name']});}else{logger[_0x3ab0('0x16')](_0x3ab0('0x32'));return BPromise['resolve']({'id':_0x5a4ed8[_0x3ab0('0x33')],'email':_0x1ee8cc[_0x3ab0('0x1e')],'name':_0x3ab0('0x34')});}})['catch'](function(_0x307a13){var _0x329d03=_0x307a13['statusCode']||0x1f4;logger[_0x3ab0('0x27')](_0x3ab0('0x2a'),'getUser',_0x329d03,JSON[_0x3ab0('0x20')](_0x307a13));});}else{logger[_0x3ab0('0x16')](_0x3ab0('0x32'));return BPromise['resolve']({'id':_0x5a4ed8[_0x3ab0('0x33')],'email':_0x1ee8cc['username'],'name':'admin'})[_0x3ab0('0x28')](function(_0x3912b3){var _0x3d9069=_0x3912b3[_0x3ab0('0x29')]||0x1f4;logger[_0x3ab0('0x27')](_0x3ab0('0x2a'),_0x3ab0('0x35'),_0x3d9069,JSON[_0x3ab0('0x20')](_0x3912b3));});}}function getEndUser(_0x59b48b,_0x37408f,_0x3794d0,_0x242691){logger[_0x3ab0('0x16')](_0x3ab0('0x36'),_0x3794d0);return request({'method':_0x3ab0('0x2d'),'uri':util['format'](_0x3ab0('0x1b'),_0x59b48b[_0x3ab0('0x1c')]),'qs':{'operation':_0x3ab0('0x37'),'username':_0x59b48b[_0x3ab0('0x1e')],'sessionName':_0x242691['sessionName'],'query':util[_0x3ab0('0x25')](_0x3ab0('0x38'),_0x3794d0,_0x3794d0,_0x3794d0,_0x3794d0,_0x3794d0)},'json':!![]})[_0x3ab0('0x21')](function(_0x422838){if(_0x422838[_0x3ab0('0x22')]&&_0x422838[_0x3ab0('0x24')][_0x3ab0('0xa')]){logger[_0x3ab0('0x16')](_0x3ab0('0x39'));return BPromise[_0x3ab0('0x23')]({'id':_0x422838[_0x3ab0('0x24')][0x0]['id'],'name':_0x422838[_0x3ab0('0x24')][0x0][_0x3ab0('0x3a')]+'\x20'+_0x422838[_0x3ab0('0x24')][0x0][_0x3ab0('0x3b')],'phone':_0x3794d0});}else{logger[_0x3ab0('0x16')](_0x3ab0('0x3c'));return request({'method':'POST','uri':util['format'](_0x3ab0('0x1b'),_0x59b48b[_0x3ab0('0x1c')]),'form':{'operation':_0x3ab0('0x1d'),'sessionName':_0x242691['sessionName'],'elementType':_0x3ab0('0x3d'),'element':JSON[_0x3ab0('0x20')]({'lastname':_0x37408f,'phone':_0x3794d0,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x591551){logger['info']('Enduser\x20created.');return BPromise[_0x3ab0('0x23')]({'id':_0x591551[_0x3ab0('0x24')]['id'],'name':_0x591551[_0x3ab0('0x24')][_0x3ab0('0x3b')],'phone':_0x591551[_0x3ab0('0x24')][_0x3ab0('0x3e')]});})[_0x3ab0('0x28')](function(_0x3ec01e){var _0x39816b=_0x3ec01e[_0x3ab0('0x29')]||0x1f4;logger[_0x3ab0('0x27')](_0x3ab0('0x2a'),_0x3ab0('0x3f'),_0x39816b,JSON[_0x3ab0('0x20')](_0x3ec01e));});}});}function getConnection(_0x1878b4){var _0x4967b8=_0x1878b4[_0x3ab0('0x1e')];var _0x2703b0=_0x1878b4[_0x3ab0('0x40')];return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x1878b4[_0x3ab0('0x1c')]),'qs':{'operation':_0x3ab0('0x41'),'username':_0x4967b8},'json':!![]})[_0x3ab0('0x21')](function(_0x24b221){if(_0x24b221[_0x3ab0('0x22')]){return request({'method':_0x3ab0('0x42'),'uri':util['format'](_0x3ab0('0x1b'),_0x1878b4['remoteUri']),'form':{'operation':_0x3ab0('0x43'),'username':_0x4967b8,'accessKey':md5(_0x24b221[_0x3ab0('0x24')][_0x3ab0('0x44')]+_0x2703b0)},'json':!![]});}})[_0x3ab0('0x21')](function(_0x5e0ca5){if(_0x5e0ca5[_0x3ab0('0x22')]){return BPromise['resolve'](_0x5e0ca5[_0x3ab0('0x24')]);}else{throw new Error(util['format'](_0x3ab0('0x45'),_0x1878b4['id']));}})['catch'](function(_0x18dccc){var _0x75a94c=_0x18dccc[_0x3ab0('0x29')]||0x1f4;logger[_0x3ab0('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x3ab0('0x46'),_0x75a94c,JSON[_0x3ab0('0x20')](_0x18dccc));});}function request(_0x33c982){logger[_0x3ab0('0x16')](_0x3ab0('0x47'),JSON[_0x3ab0('0x20')](_0x33c982));return rp(_0x33c982);}exports[_0x3ab0('0x48')]=function(_0x45362c,_0x3c9585,_0x4ba5c4,_0x5725b7,_0x3247d9,_0x50e676){var _0x417825,_0x44b151,_0xc91974,_0x29f2da;_0x50e676[_0x3ab0('0x1c')]=intUtil['stripTrailingSlash'](_0x50e676['remoteUri']);if(_0x3247d9&&_0x3247d9['monitor_format']){logger[_0x3ab0('0x16')](_0x3ab0('0x49'),_0x3ab0('0x4a'));_0x3c9585[_0x3ab0('0x4b')]=util[_0x3ab0('0x25')](_0x3ab0('0x4c'),_0x50e676[_0x3ab0('0x4d')],_0x3c9585['uniqueid'],md5(_0x3c9585[_0x3ab0('0x4e')]));}else{_0x3c9585[_0x3ab0('0x4b')]='';}return getConnection(_0x50e676)[_0x3ab0('0x21')](function(_0x518a6a){_0x29f2da=_0x518a6a;return getUser(_0x50e676,_0x5725b7[_0x3ab0('0x4f')],_0x29f2da);})[_0x3ab0('0x21')](function(_0x3cca38){_0x417825=_0x3cca38;logger[_0x3ab0('0x16')]('The\x20User\x20ID\x20is:',_0x417825['id']);return getEndUser(_0x50e676,_0x3c9585[_0x3ab0('0x50')],_0x3c9585[_0x3ab0('0x51')],_0x29f2da);})['then'](function(_0x4acce0){_0x44b151=_0x4acce0;logger['info'](_0x3ab0('0x52'),_0x44b151['id']);return createTicket(_0x50e676,_0x417825,_0x44b151,_0x4ba5c4,_0x3c9585,_0x4ba5c4[_0x3ab0('0x53')],_0x29f2da);})['then'](function(_0x5683f8){_0xc91974=_0x5683f8;logger[_0x3ab0('0x16')]('Ticket\x20created!');logger[_0x3ab0('0x16')]('The\x20Ticket\x20ID\x20is:',_0xc91974['id']);var _0x5c7d73=util['format'](_0x3ab0('0x54'),_0x50e676[_0x3ab0('0x1c')],_['split'](_0xc91974['id'],'x')[0x1]);logger[_0x3ab0('0x16')]('[QUEUE]',_0x3ab0('0x55'));emit(util['format'](_0x3ab0('0x56'),_0x5725b7[_0x3ab0('0x13')]),'trigger:browser:url',{'uri':_0x5c7d73});})['catch'](function(_0x8bec52){logger[_0x3ab0('0x27')](_0x3ab0('0x49'),JSON[_0x3ab0('0x20')](_0x8bec52));});};exports[_0x3ab0('0x57')]=function(_0x854eb4,_0x5ca2a1,_0x5ce112,_0x2dd8e7,_0xcd55f,_0xdbf072,_0xcb50a7){var _0x479314,_0x2b6d91,_0x4092a0,_0x5567eb;_0xdbf072[_0x3ab0('0x1c')]=intUtil[_0x3ab0('0x58')](_0xdbf072[_0x3ab0('0x1c')]);_0xdbf072[_0x3ab0('0x4d')]=intUtil[_0x3ab0('0x58')](_0xdbf072[_0x3ab0('0x4d')]);if(_0xcb50a7&&_0xcb50a7[_0x3ab0('0x59')]&&_0xcb50a7['recordingFormat']!=='none'){logger[_0x3ab0('0x16')](_0x3ab0('0x5a'),'Recording\x20is\x20enabled!');_0x5ca2a1[_0x3ab0('0x4b')]=util[_0x3ab0('0x25')](_0x3ab0('0x4c'),_0xdbf072[_0x3ab0('0x4d')],_0x5ca2a1[_0x3ab0('0x4e')],md5(_0x5ca2a1[_0x3ab0('0x4e')]));}return getConnection(_0xdbf072)[_0x3ab0('0x21')](function(_0xcf923c){_0x5567eb=_0xcf923c;return getUser(_0xdbf072,_0x2dd8e7[_0x3ab0('0x4f')],_0x5567eb);})[_0x3ab0('0x21')](function(_0x370d19){_0x479314=_0x370d19;logger[_0x3ab0('0x16')]('The\x20User\x20ID\x20is:',_0x479314['id']);return getEndUser(_0xdbf072,_0x5ca2a1[_0x3ab0('0x5b')],_0x5ca2a1[_0x3ab0('0x5c')],_0x5567eb);})[_0x3ab0('0x21')](function(_0x36f738){_0x2b6d91=_0x36f738;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2b6d91['id']);return createTicket(_0xdbf072,_0x479314,_0x2b6d91,_0x5ce112,_0x5ca2a1,_0x5ce112[_0x3ab0('0x53')],_0x5567eb);})[_0x3ab0('0x21')](function(_0x2d13a3){_0x4092a0=_0x2d13a3;logger[_0x3ab0('0x16')](_0x3ab0('0x5d'));logger[_0x3ab0('0x16')](_0x3ab0('0x5e'),_0x4092a0['id']);var _0x12456b=util[_0x3ab0('0x25')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0xdbf072[_0x3ab0('0x1c')],_['split'](_0x4092a0['id'],'x')[0x1]);logger[_0x3ab0('0x16')](_0x3ab0('0x5a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3ab0('0x25')](_0x3ab0('0x56'),_0x2dd8e7[_0x3ab0('0x13')]),'trigger:browser:url',{'uri':_0x12456b});})[_0x3ab0('0x28')](function(_0x5890d9){logger[_0x3ab0('0x27')](_0x3ab0('0x5a'),JSON['stringify'](_0x5890d9));});};exports[_0x3ab0('0x5f')]=function(_0x1fad24,_0x4fccd6,_0x325f98,_0x543a62,_0x33d47c,_0x71a7b6){var _0x94b434,_0x444243,_0x7f03ac,_0x1adc4c;_0x71a7b6[_0x3ab0('0x1c')]=intUtil[_0x3ab0('0x58')](_0x71a7b6[_0x3ab0('0x1c')]);_0x71a7b6['serverUrl']=intUtil[_0x3ab0('0x58')](_0x71a7b6['serverUrl']);if(_0x33d47c&&_0x33d47c[_0x3ab0('0x60')]){logger[_0x3ab0('0x16')]('['+_0x4fccd6['lastevent'][_0x3ab0('0x61')]()+']',_0x3ab0('0x4a'));_0x4fccd6[_0x3ab0('0x4b')]=util[_0x3ab0('0x25')](_0x3ab0('0x4c'),_0x71a7b6[_0x3ab0('0x4d')],_0x4fccd6['uniqueid'],md5(_0x4fccd6[_0x3ab0('0x4e')]));}else{_0x4fccd6[_0x3ab0('0x4b')]='';}return getConnection(_0x71a7b6)['then'](function(_0x1b48b6){_0x1adc4c=_0x1b48b6;return getUser(_0x71a7b6,'',_0x1adc4c);})['then'](function(_0x548bb6){_0x94b434=_0x548bb6;logger[_0x3ab0('0x16')](_0x3ab0('0x62'),_0x94b434['id']);return getEndUser(_0x71a7b6,_0x4fccd6[_0x3ab0('0x50')],_0x4fccd6[_0x3ab0('0x51')],_0x1adc4c);})['then'](function(_0x56404f){_0x444243=_0x56404f;logger[_0x3ab0('0x16')](_0x3ab0('0x52'),_0x444243['id']);return createTicket(_0x71a7b6,_0x94b434,_0x444243,_0x325f98,_0x4fccd6,_0x325f98['Fields'],_0x1adc4c);})[_0x3ab0('0x21')](function(_0x5e5bc5){_0x7f03ac=_0x5e5bc5;logger[_0x3ab0('0x16')]('Ticket\x20created!');logger[_0x3ab0('0x16')](_0x3ab0('0x5e'),_0x7f03ac['id']);})[_0x3ab0('0x28')](function(_0x49d317){logger[_0x3ab0('0x27')]('['+_0x4fccd6[_0x3ab0('0x63')]['toUpperCase']()+']',JSON[_0x3ab0('0x20')](_0x49d317));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x12ba0c,_0x15d6e9){var _0x402cbe=function(_0x235661){while(--_0x235661){_0x12ba0c['push'](_0x12ba0c['shift']());}};_0x402cbe(++_0x15d6e9);}(_0x9c44,0x178));var _0x49c4=function(_0x422905,_0x3bce3a){_0x422905=_0x422905-0x0;var _0x33dc6c=_0x9c44[_0x422905];return _0x33dc6c;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff