// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa176=['Normal','getString','Subjects','POST','format','remoteUri','create','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','result','first_name','last_name','userId','admin','statusCode','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','unmanaged','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variable','variableName','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge'];(function(_0x131887,_0x47eb02){var _0x404cba=function(_0x236839){while(--_0x236839){_0x131887['push'](_0x131887['shift']());}};_0x404cba(++_0x47eb02);}(_0xa176,0x171));var _0x6a17=function(_0x1cf3b3,_0x2a670a){_0x1cf3b3=_0x1cf3b3-0x0;var _0x52a3bc=_0xa176[_0x1cf3b3];return _0x52a3bc;};'use strict';var _=require(_0x6a17('0x0'));var rp=require('request-promise');var BPromise=require(_0x6a17('0x1'));var md5=require(_0x6a17('0x2'));var util=require(_0x6a17('0x3'));var Redis=require(_0x6a17('0x4'));var intUtil=require(_0x6a17('0x5'));var config=require(_0x6a17('0x6'));var logger=require(_0x6a17('0x7'))(_0x6a17('0x8'));config[_0x6a17('0x9')]=_['defaults'](config[_0x6a17('0x9')],{'host':_0x6a17('0xa'),'port':0x18eb});var io=require(_0x6a17('0xb'))(new Redis(config[_0x6a17('0x9')]));function emit(_0x713757,_0x5bdf36,_0x13a218){io['to'](_0x713757)[_0x6a17('0xc')](_0x5bdf36,_0x13a218);}function getCustomFields(_0xd58a84,_0x5bcae1){var _0x9af750={};if(_0xd58a84[_0x6a17('0xd')]>0x0){_['forEach'](_0xd58a84,function(_0x45f1fd){if(_0x45f1fd[_0x6a17('0xe')]===_0x6a17('0xf')&&_0x45f1fd[_0x6a17('0x10')]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x45f1fd[_0x6a17('0x11')][_0x6a17('0x12')]();}else if(_0x45f1fd['type']===_0x6a17('0x13')&&_0x45f1fd['variableName']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd['variableName']]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd[_0x6a17('0x14')]][_0x6a17('0x12')]();}else if(_0x45f1fd[_0x6a17('0xe')]==='customVariable'&&_0x45f1fd[_0x6a17('0x15')]&&_0x45f1fd[_0x6a17('0x15')]['name']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd[_0x6a17('0x15')]['name'][_0x6a17('0x16')]()]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd['Variable'][_0x6a17('0x17')][_0x6a17('0x16')]()][_0x6a17('0x12')]();}});}return _0x9af750;}function createTicket(_0x3bbecb,_0x4ef586,_0x3c034b,_0x42e6d2,_0x69a29a,_0x1eb4fd,_0x1e9948){logger[_0x6a17('0x18')](_0x6a17('0x19'));var _0x3ad9fc=_[_0x6a17('0x1a')]({'parent_id':'','assigned_user_id':_0x4ef586['id'],'ticketpriorities':_0x6a17('0x1b'),'ticketstatus':'Open','ticket_title':intUtil[_0x6a17('0x1c')](_0x42e6d2[_0x6a17('0x1d')],_0x69a29a,'\x20'),'description':intUtil['getString'](_0x42e6d2['Descriptions'],_0x69a29a,'\x0a'),'contact_id':_0x3c034b['id']},getCustomFields(_0x1eb4fd,_0x69a29a));var _0x29d8b2={'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')]('%s/webservice.php',_0x3bbecb[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'username':_0x3bbecb[_0x6a17('0x22')],'sessionName':_0x1e9948['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6a17('0x23')](_0x3ad9fc)},'json':!![]};return request(_0x29d8b2)[_0x6a17('0x24')](function(_0x348b93){if(_0x348b93[_0x6a17('0x25')]){return BPromise['resolve']({'id':_0x348b93['result']['id']});}else{throw new Error(util[_0x6a17('0x1f')](_0x6a17('0x26'),JSON[_0x6a17('0x23')](_0x348b93[_0x6a17('0x27')])));}})[_0x6a17('0x28')](function(_0x28eecd){var _0x27f032=_0x28eecd['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x2a'),_0x27f032,JSON[_0x6a17('0x23')](_0x28eecd));});}function getUser(_0x332be6,_0x572bac,_0x514bbb){if(intUtil[_0x6a17('0x2b')](_0x572bac)){logger[_0x6a17('0x18')]('Getting\x20agent\x20with\x20email',_0x572bac);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x332be6[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x332be6[_0x6a17('0x22')],'sessionName':_0x514bbb[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x30'),_0x572bac)},'json':!![]})[_0x6a17('0x24')](function(_0x4bde04){if(_0x4bde04[_0x6a17('0x25')]&&_0x4bde04['result']['length']){logger[_0x6a17('0x18')](_0x6a17('0x31'));return BPromise[_0x6a17('0x32')]({'id':_0x4bde04['result'][0x0]['id'],'email':_0x4bde04['result'][0x0]['email1'],'name':_0x4bde04[_0x6a17('0x33')][0x0][_0x6a17('0x34')]+'\x20'+_0x4bde04[_0x6a17('0x33')][_0x6a17('0x35')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6['username'],'name':_0x6a17('0x37')});}})[_0x6a17('0x28')](function(_0x322f6f){var _0x11095b=_0x322f6f[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6a17('0x39'),_0x11095b,JSON[_0x6a17('0x23')](_0x322f6f));});}else{logger[_0x6a17('0x18')](_0x6a17('0x3a'));return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6[_0x6a17('0x22')],'name':_0x6a17('0x37')})[_0x6a17('0x28')](function(_0x64061c){var _0x148046=_0x64061c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),'getUser',_0x148046,JSON['stringify'](_0x64061c));});}}function getEndUser(_0x1cfedc,_0x32c415,_0x37b53c,_0x4e3120){logger['info'](_0x6a17('0x3b'),_0x37b53c);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x1cfedc[_0x6a17('0x22')],'sessionName':_0x4e3120[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x3c'),_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c)},'json':!![]})[_0x6a17('0x24')](function(_0x514bf1){if(_0x514bf1[_0x6a17('0x25')]&&_0x514bf1[_0x6a17('0x33')][_0x6a17('0xd')]){logger[_0x6a17('0x18')](_0x6a17('0x3d'));return BPromise[_0x6a17('0x32')]({'id':_0x514bf1[_0x6a17('0x33')][0x0]['id'],'name':_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3e')]+'\x20'+_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3f')],'phone':_0x37b53c});}else{logger[_0x6a17('0x18')](_0x6a17('0x40'));return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'sessionName':_0x4e3120[_0x6a17('0x2f')],'elementType':'Contacts','element':JSON[_0x6a17('0x23')]({'lastname':_0x32c415,'phone':_0x37b53c,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x6da9e){logger['info']('Enduser\x20created.');return BPromise[_0x6a17('0x32')]({'id':_0x6da9e[_0x6a17('0x33')]['id'],'name':_0x6da9e[_0x6a17('0x33')][_0x6a17('0x3f')],'phone':_0x6da9e['result'][_0x6a17('0x41')]});})[_0x6a17('0x28')](function(_0x4c768c){var _0x3200ba=_0x4c768c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x42'),_0x3200ba,JSON[_0x6a17('0x23')](_0x4c768c));});}});}function getConnection(_0x53ffd4){var _0x1f9cd2=_0x53ffd4['username'];var _0x4bd792=_0x53ffd4[_0x6a17('0x43')];return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4['remoteUri']),'qs':{'operation':_0x6a17('0x44'),'username':_0x1f9cd2},'json':!![]})[_0x6a17('0x24')](function(_0x2cc805){if(_0x2cc805['success']){return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4[_0x6a17('0x20')]),'form':{'operation':'login','username':_0x1f9cd2,'accessKey':md5(_0x2cc805[_0x6a17('0x33')][_0x6a17('0x45')]+_0x4bd792)},'json':!![]});}})['then'](function(_0x2fbabc){if(_0x2fbabc[_0x6a17('0x25')]){return BPromise['resolve'](_0x2fbabc['result']);}else{throw new Error(util['format'](_0x6a17('0x46'),_0x53ffd4['id']));}})[_0x6a17('0x28')](function(_0x30c1ff){var _0x22f23b=_0x30c1ff[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x47'),_0x22f23b,JSON['stringify'](_0x30c1ff));});}function request(_0x32d7c6){logger['info'](_0x6a17('0x48'),JSON[_0x6a17('0x23')](_0x32d7c6));return rp(_0x32d7c6);}exports[_0x6a17('0x49')]=function(_0x2ddcf8,_0x58e869,_0x472693,_0x243730,_0x477779,_0x5373b7){var _0x2fd9a5,_0x12dbe3,_0x557d05,_0x34c3c1;_0x5373b7[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x5373b7[_0x6a17('0x20')]);if(_0x477779&&_0x477779[_0x6a17('0x4a')]){logger[_0x6a17('0x18')](_0x6a17('0x4b'),_0x6a17('0x4c'));_0x58e869[_0x6a17('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5373b7[_0x6a17('0x4e')],_0x58e869['uniqueid'],md5(_0x58e869[_0x6a17('0x4f')]));}else{_0x58e869[_0x6a17('0x4d')]='';}return getConnection(_0x5373b7)[_0x6a17('0x24')](function(_0x1ba329){_0x34c3c1=_0x1ba329;return getUser(_0x5373b7,_0x243730['email'],_0x34c3c1);})[_0x6a17('0x24')](function(_0x37aab7){_0x2fd9a5=_0x37aab7;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x2fd9a5['id']);return getEndUser(_0x5373b7,_0x58e869[_0x6a17('0x51')],_0x58e869[_0x6a17('0x52')],_0x34c3c1);})[_0x6a17('0x24')](function(_0xd920de){_0x12dbe3=_0xd920de;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x12dbe3['id']);return createTicket(_0x5373b7,_0x2fd9a5,_0x12dbe3,_0x472693,_0x58e869,_0x472693[_0x6a17('0x54')],_0x34c3c1);})['then'](function(_0x8d0666){_0x557d05=_0x8d0666;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x557d05['id']);var _0x105a78=util[_0x6a17('0x1f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x5373b7[_0x6a17('0x20')],_[_0x6a17('0x57')](_0x557d05['id'],'x')[0x1]);logger[_0x6a17('0x18')]('[QUEUE]',_0x6a17('0x58'));emit(util['format'](_0x6a17('0x59'),_0x243730[_0x6a17('0x17')]),_0x6a17('0x5a'),{'uri':_0x105a78});})[_0x6a17('0x28')](function(_0x5481f7){logger['error'](_0x6a17('0x4b'),JSON[_0x6a17('0x23')](_0x5481f7));});};exports['outbound']=function(_0x5b903c,_0x3ee5ee,_0x398f6b,_0x381fe7,_0x11178d,_0x53b813,_0xede0e2){var _0x1a1095,_0x1f5c5b,_0x190a0c,_0x51d0db;_0x53b813['remoteUri']=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x20')]);_0x53b813[_0x6a17('0x4e')]=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x4e')]);if(_0xede0e2&&_0xede0e2[_0x6a17('0x5c')]&&_0xede0e2[_0x6a17('0x5c')]!=='none'){logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Recording\x20is\x20enabled!');_0x3ee5ee[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x53b813['serverUrl'],_0x3ee5ee['uniqueid'],md5(_0x3ee5ee['uniqueid']));}return getConnection(_0x53b813)[_0x6a17('0x24')](function(_0xb9175e){_0x51d0db=_0xb9175e;return getUser(_0x53b813,_0x381fe7[_0x6a17('0x5f')],_0x51d0db);})['then'](function(_0x256b8b){_0x1a1095=_0x256b8b;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x1a1095['id']);return getEndUser(_0x53b813,_0x3ee5ee['destcalleridname'],_0x3ee5ee[_0x6a17('0x60')],_0x51d0db);})[_0x6a17('0x24')](function(_0x53577f){_0x1f5c5b=_0x53577f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x1f5c5b['id']);return createTicket(_0x53b813,_0x1a1095,_0x1f5c5b,_0x398f6b,_0x3ee5ee,_0x398f6b[_0x6a17('0x54')],_0x51d0db);})[_0x6a17('0x24')](function(_0x2da40b){_0x190a0c=_0x2da40b;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x190a0c['id']);var _0x555934=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x53b813['remoteUri'],_[_0x6a17('0x57')](_0x190a0c['id'],'x')[0x1]);logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6a17('0x59'),_0x381fe7[_0x6a17('0x17')]),'trigger:browser:url',{'uri':_0x555934});})['catch'](function(_0x1ad63c){logger[_0x6a17('0x27')](_0x6a17('0x5d'),JSON[_0x6a17('0x23')](_0x1ad63c));});};exports[_0x6a17('0x61')]=function(_0x57add5,_0x3ff328,_0x29b172,_0x56e9df,_0x1caa0e,_0x39de26){var _0x44f290,_0x88c226,_0x1be34f,_0x4d12d5;_0x39de26[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x39de26['remoteUri']);_0x39de26[_0x6a17('0x4e')]=intUtil['stripTrailingSlash'](_0x39de26['serverUrl']);if(_0x1caa0e&&_0x1caa0e['monitor_format']){logger[_0x6a17('0x18')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',_0x6a17('0x4c'));_0x3ff328[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x39de26[_0x6a17('0x4e')],_0x3ff328['uniqueid'],md5(_0x3ff328[_0x6a17('0x4f')]));}else{_0x3ff328[_0x6a17('0x4d')]='';}return getConnection(_0x39de26)[_0x6a17('0x24')](function(_0x308a46){_0x4d12d5=_0x308a46;return getUser(_0x39de26,'',_0x4d12d5);})['then'](function(_0x36fa3d){_0x44f290=_0x36fa3d;logger[_0x6a17('0x18')]('The\x20User\x20ID\x20is:',_0x44f290['id']);return getEndUser(_0x39de26,_0x3ff328[_0x6a17('0x51')],_0x3ff328[_0x6a17('0x52')],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5b204f){_0x88c226=_0x5b204f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x88c226['id']);return createTicket(_0x39de26,_0x44f290,_0x88c226,_0x29b172,_0x3ff328,_0x29b172['Fields'],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5ce2ee){_0x1be34f=_0x5ce2ee;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x1be34f['id']);})[_0x6a17('0x28')](function(_0x1e2bc6){logger[_0x6a17('0x27')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',JSON['stringify'](_0x1e2bc6));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0xa9e0,0x123));var _0x0a9e=function(_0x21aec3,_0x5c97e9){_0x21aec3=_0x21aec3-0x0;var _0x288bbc=_0xa9e0[_0x21aec3];return _0x288bbc;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff