// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3034=['remoteUri','create','username','sessionName','HelpDesk','then','success','result','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','format','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','split','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','bluebird','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','emit','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','Descriptions','POST','%s/webservice.php'];(function(_0x5cba2b,_0x8cedc){var _0x6c1ced=function(_0x38cd3c){while(--_0x38cd3c){_0x5cba2b['push'](_0x5cba2b['shift']());}};_0x6c1ced(++_0x8cedc);}(_0x3034,0xa8));var _0x4303=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x3034[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x4303('0x0'));var BPromise=require(_0x4303('0x1'));var md5=require('md5');var util=require(_0x4303('0x2'));var Redis=require('ioredis');var intUtil=require(_0x4303('0x3'));var config=require(_0x4303('0x4'));var logger=require(_0x4303('0x5'))(_0x4303('0x6'));config[_0x4303('0x7')]=_[_0x4303('0x8')](config[_0x4303('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4303('0x7')]));function emit(_0x527f6b,_0x138820,_0x22ebdf){io['to'](_0x527f6b)[_0x4303('0x9')](_0x138820,_0x22ebdf);}function getCustomFields(_0x142162,_0x2a6e8d){var _0x6efa2b={};if(_0x142162['length']>0x0){_[_0x4303('0xa')](_0x142162,function(_0xef1286){if(_0xef1286[_0x4303('0xb')]===_0x4303('0xc')&&_0xef1286[_0x4303('0xd')]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0xef1286['content'][_0x4303('0xe')]();}else if(_0xef1286[_0x4303('0xb')]===_0x4303('0xf')&&_0xef1286['variableName']&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x10')]]){_0x6efa2b[_0xef1286['idField']]=_0x2a6e8d[_0xef1286[_0x4303('0x10')]]['toString']();}else if(_0xef1286['type']===_0x4303('0x11')&&_0xef1286['Variable']&&_0xef1286[_0x4303('0x12')][_0x4303('0x13')]&&_0xef1286[_0x4303('0xd')]&&_0x2a6e8d[_0xef1286[_0x4303('0x12')][_0x4303('0x13')][_0x4303('0x14')]()]){_0x6efa2b[_0xef1286[_0x4303('0xd')]]=_0x2a6e8d[_0xef1286[_0x4303('0x12')]['name'][_0x4303('0x14')]()][_0x4303('0xe')]();}});}return _0x6efa2b;}function createTicket(_0x1fa805,_0x457d86,_0x1998d5,_0x2c2643,_0x3b7866,_0x591b0e,_0xe0a5dc){logger[_0x4303('0x15')](_0x4303('0x16'));var _0x5f1d61=_[_0x4303('0x17')]({'parent_id':'','assigned_user_id':_0x457d86['id'],'ticketpriorities':_0x4303('0x18'),'ticketstatus':'Open','ticket_title':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1a')],_0x3b7866,'\x20'),'description':intUtil[_0x4303('0x19')](_0x2c2643[_0x4303('0x1b')],_0x3b7866,'\x0a'),'contact_id':_0x1998d5['id']},getCustomFields(_0x591b0e,_0x3b7866));var _0x140802={'method':_0x4303('0x1c'),'uri':util['format'](_0x4303('0x1d'),_0x1fa805[_0x4303('0x1e')]),'form':{'operation':_0x4303('0x1f'),'username':_0x1fa805[_0x4303('0x20')],'sessionName':_0xe0a5dc[_0x4303('0x21')],'elementType':_0x4303('0x22'),'element':JSON['stringify'](_0x5f1d61)},'json':!![]};return request(_0x140802)[_0x4303('0x23')](function(_0x483e96){if(_0x483e96[_0x4303('0x24')]){return BPromise['resolve']({'id':_0x483e96[_0x4303('0x25')]['id']});}else{throw new Error(util['format']('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x483e96[_0x4303('0x26')])));}})[_0x4303('0x27')](function(_0x448b70){var _0x3e54ce=_0x448b70[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),_0x4303('0x2a'),_0x3e54ce,JSON[_0x4303('0x2b')](_0x448b70));});}function getUser(_0xea5317,_0x37baf3,_0x1cb9c0){if(intUtil[_0x4303('0x2c')](_0x37baf3)){logger[_0x4303('0x15')](_0x4303('0x2d'),_0x37baf3);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')]('%s/webservice.php',_0xea5317[_0x4303('0x1e')]),'qs':{'operation':'query','username':_0xea5317['username'],'sessionName':_0x1cb9c0[_0x4303('0x21')],'query':util[_0x4303('0x2f')](_0x4303('0x30'),_0x37baf3)},'json':!![]})[_0x4303('0x23')](function(_0x1acbf5){if(_0x1acbf5[_0x4303('0x24')]&&_0x1acbf5[_0x4303('0x25')]['length']){logger[_0x4303('0x15')](_0x4303('0x31'));return BPromise[_0x4303('0x32')]({'id':_0x1acbf5[_0x4303('0x25')][0x0]['id'],'email':_0x1acbf5[_0x4303('0x25')][0x0]['email1'],'name':_0x1acbf5[_0x4303('0x25')][0x0][_0x4303('0x33')]+'\x20'+_0x1acbf5[_0x4303('0x25')][_0x4303('0x34')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x4303('0x32')]({'id':_0x1cb9c0[_0x4303('0x35')],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')});}})[_0x4303('0x27')](function(_0xd13db4){var _0x3d49fe=_0xd13db4[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x37'),_0x3d49fe,JSON[_0x4303('0x2b')](_0xd13db4));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x1cb9c0['userId'],'email':_0xea5317[_0x4303('0x20')],'name':_0x4303('0x36')})[_0x4303('0x27')](function(_0x33e92c){var _0x311da6=_0x33e92c[_0x4303('0x28')]||0x1f4;logger['error'](_0x4303('0x29'),'getUser',_0x311da6,JSON[_0x4303('0x2b')](_0x33e92c));});}}function getEndUser(_0x2b531c,_0x2f50a7,_0x478fbb,_0x6d9a18){logger[_0x4303('0x15')](_0x4303('0x38'),_0x478fbb);return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x39'),'username':_0x2b531c['username'],'sessionName':_0x6d9a18[_0x4303('0x21')],'query':util[_0x4303('0x2f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb,_0x478fbb)},'json':!![]})[_0x4303('0x23')](function(_0x560229){if(_0x560229[_0x4303('0x24')]&&_0x560229['result']['length']){logger['info'](_0x4303('0x3a'));return BPromise[_0x4303('0x32')]({'id':_0x560229[_0x4303('0x25')][0x0]['id'],'name':_0x560229[_0x4303('0x25')][0x0]['firstname']+'\x20'+_0x560229[_0x4303('0x25')][0x0][_0x4303('0x3b')],'phone':_0x478fbb});}else{logger[_0x4303('0x15')](_0x4303('0x3c'));return request({'method':_0x4303('0x1c'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2b531c['remoteUri']),'form':{'operation':_0x4303('0x1f'),'sessionName':_0x6d9a18['sessionName'],'elementType':'Contacts','element':JSON[_0x4303('0x2b')]({'lastname':_0x2f50a7,'phone':_0x478fbb,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x591eda){logger['info'](_0x4303('0x3d'));return BPromise[_0x4303('0x32')]({'id':_0x591eda[_0x4303('0x25')]['id'],'name':_0x591eda[_0x4303('0x25')]['lastname'],'phone':_0x591eda[_0x4303('0x25')]['phone']});})['catch'](function(_0x50561e){var _0x26c011=_0x50561e['statusCode']||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x26c011,JSON[_0x4303('0x2b')](_0x50561e));});}});}function getConnection(_0x2c227b){var _0x5a1a8b=_0x2c227b['username'];var _0x392e66=_0x2c227b[_0x4303('0x3e')];return request({'method':_0x4303('0x2e'),'uri':util[_0x4303('0x2f')](_0x4303('0x1d'),_0x2c227b[_0x4303('0x1e')]),'qs':{'operation':_0x4303('0x3f'),'username':_0x5a1a8b},'json':!![]})[_0x4303('0x23')](function(_0x1521de){if(_0x1521de['success']){return request({'method':'POST','uri':util[_0x4303('0x2f')]('%s/webservice.php',_0x2c227b['remoteUri']),'form':{'operation':_0x4303('0x40'),'username':_0x5a1a8b,'accessKey':md5(_0x1521de[_0x4303('0x25')][_0x4303('0x41')]+_0x392e66)},'json':!![]});}})['then'](function(_0x1b0f5a){if(_0x1b0f5a[_0x4303('0x24')]){return BPromise[_0x4303('0x32')](_0x1b0f5a[_0x4303('0x25')]);}else{throw new Error(util[_0x4303('0x2f')](_0x4303('0x42'),_0x2c227b['id']));}})[_0x4303('0x27')](function(_0x233823){var _0x12c2f8=_0x233823[_0x4303('0x28')]||0x1f4;logger[_0x4303('0x26')](_0x4303('0x29'),_0x4303('0x43'),_0x12c2f8,JSON[_0x4303('0x2b')](_0x233823));});}function request(_0x21553d){logger[_0x4303('0x15')](_0x4303('0x44'),JSON['stringify'](_0x21553d));return rp(_0x21553d);}exports[_0x4303('0x45')]=function(_0x5130bf,_0x5a7db9,_0x213c4b,_0x139fe3,_0x40d8f6,_0x3ae251){var _0x49fd2f,_0x3b205f,_0x1e4433,_0x39077f;_0x3ae251[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x3ae251[_0x4303('0x1e')]);if(_0x40d8f6&&_0x40d8f6[_0x4303('0x47')]){logger[_0x4303('0x15')](_0x4303('0x48'),'Recording\x20is\x20enabled!');_0x5a7db9[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ae251[_0x4303('0x4a')],_0x5a7db9[_0x4303('0x4b')],md5(_0x5a7db9['uniqueid']));}else{_0x5a7db9[_0x4303('0x49')]='';}return getConnection(_0x3ae251)[_0x4303('0x23')](function(_0x2ccbe5){_0x39077f=_0x2ccbe5;return getUser(_0x3ae251,_0x139fe3[_0x4303('0x4c')],_0x39077f);})[_0x4303('0x23')](function(_0x2dc384){_0x49fd2f=_0x2dc384;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x49fd2f['id']);return getEndUser(_0x3ae251,_0x5a7db9[_0x4303('0x4e')],_0x5a7db9[_0x4303('0x4f')],_0x39077f);})[_0x4303('0x23')](function(_0x5e4c3a){_0x3b205f=_0x5e4c3a;logger[_0x4303('0x15')](_0x4303('0x50'),_0x3b205f['id']);return createTicket(_0x3ae251,_0x49fd2f,_0x3b205f,_0x213c4b,_0x5a7db9,_0x213c4b[_0x4303('0x51')],_0x39077f);})['then'](function(_0x3899a2){_0x1e4433=_0x3899a2;logger['info'](_0x4303('0x52'));logger['info'](_0x4303('0x53'),_0x1e4433['id']);var _0x5855a7=util['format'](_0x4303('0x54'),_0x3ae251['remoteUri'],_['split'](_0x1e4433['id'],'x')[0x1]);logger[_0x4303('0x15')](_0x4303('0x48'),_0x4303('0x55'));emit(util['format']('user:%s',_0x139fe3['name']),_0x4303('0x56'),{'uri':_0x5855a7});})[_0x4303('0x27')](function(_0x503dc5){logger[_0x4303('0x26')](_0x4303('0x48'),JSON[_0x4303('0x2b')](_0x503dc5));});};exports[_0x4303('0x57')]=function(_0x559d39,_0x242a2e,_0x1de02a,_0x494e3c,_0x1d3666,_0x4beaf0,_0x365927){var _0x3760c9,_0x66bcfb,_0x305be9,_0x2c23fc;_0x4beaf0['remoteUri']=intUtil[_0x4303('0x46')](_0x4beaf0[_0x4303('0x1e')]);_0x4beaf0[_0x4303('0x4a')]=intUtil['stripTrailingSlash'](_0x4beaf0[_0x4303('0x4a')]);if(_0x365927&&_0x365927[_0x4303('0x58')]&&_0x365927[_0x4303('0x58')]!==_0x4303('0x59')){logger[_0x4303('0x15')](_0x4303('0x5a'),'Recording\x20is\x20enabled!');_0x242a2e[_0x4303('0x49')]=util[_0x4303('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4beaf0[_0x4303('0x4a')],_0x242a2e[_0x4303('0x4b')],md5(_0x242a2e['uniqueid']));}return getConnection(_0x4beaf0)[_0x4303('0x23')](function(_0x280107){_0x2c23fc=_0x280107;return getUser(_0x4beaf0,_0x494e3c['email'],_0x2c23fc);})['then'](function(_0x56347d){_0x3760c9=_0x56347d;logger[_0x4303('0x15')](_0x4303('0x4d'),_0x3760c9['id']);return getEndUser(_0x4beaf0,_0x242a2e[_0x4303('0x5b')],_0x242a2e[_0x4303('0x5c')],_0x2c23fc);})['then'](function(_0x39265e){_0x66bcfb=_0x39265e;logger[_0x4303('0x15')]('The\x20Enduser\x20ID\x20is:',_0x66bcfb['id']);return createTicket(_0x4beaf0,_0x3760c9,_0x66bcfb,_0x1de02a,_0x242a2e,_0x1de02a[_0x4303('0x51')],_0x2c23fc);})[_0x4303('0x23')](function(_0x1c0098){_0x305be9=_0x1c0098;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x305be9['id']);var _0x42ea91=util[_0x4303('0x2f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4beaf0[_0x4303('0x1e')],_[_0x4303('0x5d')](_0x305be9['id'],'x')[0x1]);logger['info'](_0x4303('0x5a'),_0x4303('0x55'));emit(util[_0x4303('0x2f')]('user:%s',_0x494e3c[_0x4303('0x13')]),'trigger:browser:url',{'uri':_0x42ea91});})[_0x4303('0x27')](function(_0x5cce61){logger[_0x4303('0x26')](_0x4303('0x5a'),JSON[_0x4303('0x2b')](_0x5cce61));});};exports[_0x4303('0x5e')]=function(_0x2a43dc,_0x51f091,_0x506fe3,_0x200b4c,_0x30864d,_0x4d277a){var _0x514459,_0x276512,_0x25ba9c,_0x1bfb03;_0x4d277a[_0x4303('0x1e')]=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x1e')]);_0x4d277a['serverUrl']=intUtil[_0x4303('0x46')](_0x4d277a[_0x4303('0x4a')]);if(_0x30864d&&_0x30864d['monitor_format']){logger[_0x4303('0x15')]('['+_0x51f091[_0x4303('0x5f')][_0x4303('0x60')]()+']',_0x4303('0x61'));_0x51f091[_0x4303('0x49')]=util[_0x4303('0x2f')](_0x4303('0x62'),_0x4d277a[_0x4303('0x4a')],_0x51f091['uniqueid'],md5(_0x51f091[_0x4303('0x4b')]));}else{_0x51f091['recordingURL']='';}return getConnection(_0x4d277a)[_0x4303('0x23')](function(_0x254bdd){_0x1bfb03=_0x254bdd;return getUser(_0x4d277a,'',_0x1bfb03);})['then'](function(_0x1ff0a7){_0x514459=_0x1ff0a7;logger['info'](_0x4303('0x4d'),_0x514459['id']);return getEndUser(_0x4d277a,_0x51f091[_0x4303('0x4e')],_0x51f091[_0x4303('0x4f')],_0x1bfb03);})[_0x4303('0x23')](function(_0x39311a){_0x276512=_0x39311a;logger['info']('The\x20Enduser\x20ID\x20is:',_0x276512['id']);return createTicket(_0x4d277a,_0x514459,_0x276512,_0x506fe3,_0x51f091,_0x506fe3['Fields'],_0x1bfb03);})[_0x4303('0x23')](function(_0x1c95ce){_0x25ba9c=_0x1c95ce;logger[_0x4303('0x15')](_0x4303('0x52'));logger[_0x4303('0x15')](_0x4303('0x53'),_0x25ba9c['id']);})['catch'](function(_0x17e88c){logger['error']('['+_0x51f091['lastevent'][_0x4303('0x60')]()+']',JSON[_0x4303('0x2b')](_0x17e88c));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0xa9e0,0x123));var _0x0a9e=function(_0x21aec3,_0x5c97e9){_0x21aec3=_0x21aec3-0x0;var _0x288bbc=_0xa9e0[_0x21aec3];return _0x288bbc;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff