// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1e08=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','Ticket\x20created!','split','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','socket.io-emitter','emit','length','forEach','string','idField','content','variable','variableName','type','customVariable','Variable','name','toLowerCase','toString','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','format','remoteUri','username','HelpDesk','then','success','resolve','result','stringify','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','create','Enduser\x20created.','phone','getchallenge','login','token','getConnection','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:'];(function(_0x396cd9,_0x52999b){var _0x3e68f5=function(_0x4b8b78){while(--_0x4b8b78){_0x396cd9['push'](_0x396cd9['shift']());}};_0x3e68f5(++_0x52999b);}(_0x1e08,0x139));var _0x81e0=function(_0x2042a4,_0x16f91e){_0x2042a4=_0x2042a4-0x0;var _0x233995=_0x1e08[_0x2042a4];return _0x233995;};'use strict';var _=require(_0x81e0('0x0'));var rp=require(_0x81e0('0x1'));var BPromise=require(_0x81e0('0x2'));var md5=require(_0x81e0('0x3'));var util=require(_0x81e0('0x4'));var Redis=require(_0x81e0('0x5'));var intUtil=require(_0x81e0('0x6'));var config=require(_0x81e0('0x7'));var logger=require('../../../../config/logger')('vTiger');config[_0x81e0('0x8')]=_[_0x81e0('0x9')](config[_0x81e0('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x81e0('0xa'))(new Redis(config[_0x81e0('0x8')]));function emit(_0x26ccdf,_0x2f0807,_0xab392b){io['to'](_0x26ccdf)[_0x81e0('0xb')](_0x2f0807,_0xab392b);}function getCustomFields(_0x265608,_0x74f2f7){var _0x27019b={};if(_0x265608[_0x81e0('0xc')]>0x0){_[_0x81e0('0xd')](_0x265608,function(_0x3be1ea){if(_0x3be1ea['type']===_0x81e0('0xe')&&_0x3be1ea['idField']){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x3be1ea[_0x81e0('0x10')]['toString']();}else if(_0x3be1ea['type']===_0x81e0('0x11')&&_0x3be1ea[_0x81e0('0x12')]&&_0x3be1ea[_0x81e0('0xf')]&&_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]){_0x27019b[_0x3be1ea['idField']]=_0x74f2f7[_0x3be1ea[_0x81e0('0x12')]]['toString']();}else if(_0x3be1ea[_0x81e0('0x13')]===_0x81e0('0x14')&&_0x3be1ea[_0x81e0('0x15')]&&_0x3be1ea[_0x81e0('0x15')]['name']&&_0x3be1ea['idField']&&_0x74f2f7[_0x3be1ea[_0x81e0('0x15')][_0x81e0('0x16')][_0x81e0('0x17')]()]){_0x27019b[_0x3be1ea[_0x81e0('0xf')]]=_0x74f2f7[_0x3be1ea['Variable'][_0x81e0('0x16')][_0x81e0('0x17')]()][_0x81e0('0x18')]();}});}return _0x27019b;}function createTicket(_0x5f11af,_0x21e1b3,_0x2c4f3c,_0x4b4a95,_0x484ada,_0x54b66e,_0x270555){logger[_0x81e0('0x19')](_0x81e0('0x1a'));var _0x55224c=_[_0x81e0('0x1b')]({'parent_id':'','assigned_user_id':_0x21e1b3['id'],'ticketpriorities':_0x81e0('0x1c'),'ticketstatus':_0x81e0('0x1d'),'ticket_title':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x1f')],_0x484ada,'\x20'),'description':intUtil[_0x81e0('0x1e')](_0x4b4a95[_0x81e0('0x20')],_0x484ada,'\x0a'),'contact_id':_0x2c4f3c['id']},getCustomFields(_0x54b66e,_0x484ada));var _0x32d92c={'method':'POST','uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f11af[_0x81e0('0x22')]),'form':{'operation':'create','username':_0x5f11af[_0x81e0('0x23')],'sessionName':_0x270555['sessionName'],'elementType':_0x81e0('0x24'),'element':JSON['stringify'](_0x55224c)},'json':!![]};return request(_0x32d92c)[_0x81e0('0x25')](function(_0x154aa6){if(_0x154aa6[_0x81e0('0x26')]){return BPromise[_0x81e0('0x27')]({'id':_0x154aa6[_0x81e0('0x28')]['id']});}else{throw new Error(util[_0x81e0('0x21')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x81e0('0x29')](_0x154aa6['error'])));}})[_0x81e0('0x2a')](function(_0xc5df63){var _0x2f90b2=_0xc5df63[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),_0x81e0('0x2e'),_0x2f90b2,JSON['stringify'](_0xc5df63));});}function getUser(_0x5f5901,_0x4c0df8,_0x1d6074){if(intUtil[_0x81e0('0x2f')](_0x4c0df8)){logger[_0x81e0('0x19')](_0x81e0('0x30'),_0x4c0df8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5f5901['remoteUri']),'qs':{'operation':_0x81e0('0x32'),'username':_0x5f5901['username'],'sessionName':_0x1d6074[_0x81e0('0x33')],'query':util[_0x81e0('0x21')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x4c0df8)},'json':!![]})[_0x81e0('0x25')](function(_0x48f6df){if(_0x48f6df[_0x81e0('0x26')]&&_0x48f6df['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Agent\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x48f6df[_0x81e0('0x28')][0x0]['id'],'email':_0x48f6df[_0x81e0('0x28')][0x0][_0x81e0('0x34')],'name':_0x48f6df[_0x81e0('0x28')][0x0]['first_name']+'\x20'+_0x48f6df[_0x81e0('0x28')][_0x81e0('0x35')]});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074[_0x81e0('0x37')],'email':_0x5f5901[_0x81e0('0x23')],'name':_0x81e0('0x38')});}})[_0x81e0('0x2a')](function(_0xcac6a4){var _0x51696e=_0xcac6a4['statusCode']||0x1f4;logger['error'](_0x81e0('0x2d'),'getUser',_0x51696e,JSON[_0x81e0('0x29')](_0xcac6a4));});}else{logger[_0x81e0('0x19')](_0x81e0('0x36'));return BPromise[_0x81e0('0x27')]({'id':_0x1d6074['userId'],'email':_0x5f5901['username'],'name':_0x81e0('0x38')})[_0x81e0('0x2a')](function(_0x200817){var _0xd9d8e2=_0x200817['statusCode']||0x1f4;logger[_0x81e0('0x2c')](_0x81e0('0x2d'),'getUser',_0xd9d8e2,JSON[_0x81e0('0x29')](_0x200817));});}}function getEndUser(_0x2efb,_0x24c99a,_0x5297f8,_0x4de5c5){logger[_0x81e0('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5297f8);return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'qs':{'operation':'query','username':_0x2efb[_0x81e0('0x23')],'sessionName':_0x4de5c5[_0x81e0('0x33')],'query':util[_0x81e0('0x21')](_0x81e0('0x3a'),_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8,_0x5297f8)},'json':!![]})['then'](function(_0x8bfb16){if(_0x8bfb16[_0x81e0('0x26')]&&_0x8bfb16['result'][_0x81e0('0xc')]){logger[_0x81e0('0x19')]('Enduser\x20found!');return BPromise[_0x81e0('0x27')]({'id':_0x8bfb16[_0x81e0('0x28')][0x0]['id'],'name':_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3b')]+'\x20'+_0x8bfb16[_0x81e0('0x28')][0x0][_0x81e0('0x3c')],'phone':_0x5297f8});}else{logger['info'](_0x81e0('0x3d'));return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x2efb[_0x81e0('0x22')]),'form':{'operation':_0x81e0('0x3f'),'sessionName':_0x4de5c5[_0x81e0('0x33')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x24c99a,'phone':_0x5297f8,'assigned_user_id':'\x20'})},'json':!![]})[_0x81e0('0x25')](function(_0x2fd208){logger[_0x81e0('0x19')](_0x81e0('0x40'));return BPromise[_0x81e0('0x27')]({'id':_0x2fd208[_0x81e0('0x28')]['id'],'name':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x3c')],'phone':_0x2fd208[_0x81e0('0x28')][_0x81e0('0x41')]});})[_0x81e0('0x2a')](function(_0x4eb1db){var _0x5e3a3c=_0x4eb1db[_0x81e0('0x2b')]||0x1f4;logger[_0x81e0('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5e3a3c,JSON['stringify'](_0x4eb1db));});}});}function getConnection(_0x5cc5ab){var _0x4d614=_0x5cc5ab['username'];var _0x4f4904=_0x5cc5ab['accessKey'];return request({'method':_0x81e0('0x31'),'uri':util[_0x81e0('0x21')](_0x81e0('0x39'),_0x5cc5ab[_0x81e0('0x22')]),'qs':{'operation':_0x81e0('0x42'),'username':_0x4d614},'json':!![]})[_0x81e0('0x25')](function(_0x15c2c1){if(_0x15c2c1[_0x81e0('0x26')]){return request({'method':_0x81e0('0x3e'),'uri':util[_0x81e0('0x21')]('%s/webservice.php',_0x5cc5ab['remoteUri']),'form':{'operation':_0x81e0('0x43'),'username':_0x4d614,'accessKey':md5(_0x15c2c1[_0x81e0('0x28')][_0x81e0('0x44')]+_0x4f4904)},'json':!![]});}})[_0x81e0('0x25')](function(_0x4aee81){if(_0x4aee81['success']){return BPromise[_0x81e0('0x27')](_0x4aee81[_0x81e0('0x28')]);}else{throw new Error(util[_0x81e0('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x5cc5ab['id']));}})[_0x81e0('0x2a')](function(_0x48d29d){var _0x183558=_0x48d29d[_0x81e0('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0x81e0('0x45'),_0x183558,JSON[_0x81e0('0x29')](_0x48d29d));});}function request(_0x38ae9b){logger['info']('[HTTP]',JSON['stringify'](_0x38ae9b));return rp(_0x38ae9b);}exports[_0x81e0('0x46')]=function(_0x5c4948,_0x244fff,_0xa64ef1,_0x250366,_0x4effd3,_0x50770f){var _0x1359a5,_0x5d1379,_0x4adc2a,_0x2902d6;_0x50770f[_0x81e0('0x22')]=intUtil['stripTrailingSlash'](_0x50770f[_0x81e0('0x22')]);if(_0x4effd3&&_0x4effd3[_0x81e0('0x47')]){logger['info'](_0x81e0('0x48'),_0x81e0('0x49'));_0x244fff[_0x81e0('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50770f[_0x81e0('0x4b')],_0x244fff[_0x81e0('0x4c')],md5(_0x244fff[_0x81e0('0x4c')]));}else{_0x244fff[_0x81e0('0x4a')]='';}return getConnection(_0x50770f)[_0x81e0('0x25')](function(_0x52a83a){_0x2902d6=_0x52a83a;return getUser(_0x50770f,_0x250366[_0x81e0('0x4d')],_0x2902d6);})['then'](function(_0xdb4a88){_0x1359a5=_0xdb4a88;logger['info'](_0x81e0('0x4e'),_0x1359a5['id']);return getEndUser(_0x50770f,_0x244fff[_0x81e0('0x4f')],_0x244fff[_0x81e0('0x50')],_0x2902d6);})[_0x81e0('0x25')](function(_0x3e9f64){_0x5d1379=_0x3e9f64;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x5d1379['id']);return createTicket(_0x50770f,_0x1359a5,_0x5d1379,_0xa64ef1,_0x244fff,_0xa64ef1[_0x81e0('0x52')],_0x2902d6);})[_0x81e0('0x25')](function(_0x4f1d13){_0x4adc2a=_0x4f1d13;logger['info']('Ticket\x20created!');logger[_0x81e0('0x19')](_0x81e0('0x53'),_0x4adc2a['id']);var _0x41cf18=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x50770f[_0x81e0('0x22')],_['split'](_0x4adc2a['id'],'x')[0x1]);logger[_0x81e0('0x19')]('[QUEUE]',_0x81e0('0x55'));emit(util[_0x81e0('0x21')]('user:%s',_0x250366[_0x81e0('0x16')]),_0x81e0('0x56'),{'uri':_0x41cf18});})['catch'](function(_0x2df38a){logger[_0x81e0('0x2c')](_0x81e0('0x48'),JSON[_0x81e0('0x29')](_0x2df38a));});};exports['outbound']=function(_0x1aa3da,_0x3d35a4,_0x46d311,_0xb04e2a,_0x1948d6,_0x561ac2,_0x45ee11){var _0x211748,_0x513400,_0x19dea8,_0x26d652;_0x561ac2[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x561ac2[_0x81e0('0x22')]);_0x561ac2['serverUrl']=intUtil['stripTrailingSlash'](_0x561ac2[_0x81e0('0x4b')]);if(_0x45ee11&&_0x45ee11[_0x81e0('0x58')]&&_0x45ee11[_0x81e0('0x58')]!=='none'){logger[_0x81e0('0x19')](_0x81e0('0x59'),_0x81e0('0x49'));_0x3d35a4[_0x81e0('0x4a')]=util[_0x81e0('0x21')](_0x81e0('0x5a'),_0x561ac2[_0x81e0('0x4b')],_0x3d35a4['uniqueid'],md5(_0x3d35a4['uniqueid']));}return getConnection(_0x561ac2)[_0x81e0('0x25')](function(_0x1ff774){_0x26d652=_0x1ff774;return getUser(_0x561ac2,_0xb04e2a[_0x81e0('0x4d')],_0x26d652);})['then'](function(_0x1f17e6){_0x211748=_0x1f17e6;logger[_0x81e0('0x19')](_0x81e0('0x4e'),_0x211748['id']);return getEndUser(_0x561ac2,_0x3d35a4['destcalleridname'],_0x3d35a4[_0x81e0('0x5b')],_0x26d652);})[_0x81e0('0x25')](function(_0x3e7c20){_0x513400=_0x3e7c20;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0x513400['id']);return createTicket(_0x561ac2,_0x211748,_0x513400,_0x46d311,_0x3d35a4,_0x46d311[_0x81e0('0x52')],_0x26d652);})[_0x81e0('0x25')](function(_0x2be679){_0x19dea8=_0x2be679;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x19dea8['id']);var _0x5a7cb8=util[_0x81e0('0x21')](_0x81e0('0x54'),_0x561ac2['remoteUri'],_[_0x81e0('0x5d')](_0x19dea8['id'],'x')[0x1]);logger['info'](_0x81e0('0x59'),_0x81e0('0x55'));emit(util[_0x81e0('0x21')](_0x81e0('0x5e'),_0xb04e2a['name']),_0x81e0('0x56'),{'uri':_0x5a7cb8});})[_0x81e0('0x2a')](function(_0x5844db){logger['error'](_0x81e0('0x59'),JSON['stringify'](_0x5844db));});};exports[_0x81e0('0x5f')]=function(_0x18c20a,_0x4a5fdf,_0x447902,_0x34c431,_0x403ff6,_0x25a70c){var _0x4bbf0f,_0xf59b47,_0x31aa67,_0x5ed706;_0x25a70c[_0x81e0('0x22')]=intUtil[_0x81e0('0x57')](_0x25a70c[_0x81e0('0x22')]);_0x25a70c[_0x81e0('0x4b')]=intUtil['stripTrailingSlash'](_0x25a70c['serverUrl']);if(_0x403ff6&&_0x403ff6[_0x81e0('0x47')]){logger[_0x81e0('0x19')]('['+_0x4a5fdf['lastevent']['toUpperCase']()+']',_0x81e0('0x49'));_0x4a5fdf[_0x81e0('0x4a')]=util['format'](_0x81e0('0x5a'),_0x25a70c['serverUrl'],_0x4a5fdf[_0x81e0('0x4c')],md5(_0x4a5fdf[_0x81e0('0x4c')]));}else{_0x4a5fdf['recordingURL']='';}return getConnection(_0x25a70c)['then'](function(_0x4eb568){_0x5ed706=_0x4eb568;return getUser(_0x25a70c,'',_0x5ed706);})['then'](function(_0x584d3a){_0x4bbf0f=_0x584d3a;logger['info'](_0x81e0('0x4e'),_0x4bbf0f['id']);return getEndUser(_0x25a70c,_0x4a5fdf['calleridname'],_0x4a5fdf[_0x81e0('0x50')],_0x5ed706);})[_0x81e0('0x25')](function(_0x110d24){_0xf59b47=_0x110d24;logger[_0x81e0('0x19')](_0x81e0('0x51'),_0xf59b47['id']);return createTicket(_0x25a70c,_0x4bbf0f,_0xf59b47,_0x447902,_0x4a5fdf,_0x447902[_0x81e0('0x52')],_0x5ed706);})[_0x81e0('0x25')](function(_0x3cf0f1){_0x31aa67=_0x3cf0f1;logger[_0x81e0('0x19')](_0x81e0('0x5c'));logger[_0x81e0('0x19')]('The\x20Ticket\x20ID\x20is:',_0x31aa67['id']);})[_0x81e0('0x2a')](function(_0x468621){logger[_0x81e0('0x2c')]('['+_0x4a5fdf[_0x81e0('0x60')][_0x81e0('0x61')]()+']',JSON[_0x81e0('0x29')](_0x468621));});};
\ No newline at end of file
+var _0xa9e0=['variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','POST','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','statusCode','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Fields','split','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridname','lastevent','lodash','request-promise','bluebird','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','idField','content','toString','type'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0xa9e0,0x123));var _0x0a9e=function(_0x21aec3,_0x5c97e9){_0x21aec3=_0x21aec3-0x0;var _0x288bbc=_0xa9e0[_0x21aec3];return _0x288bbc;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var BPromise=require(_0x0a9e('0x2'));var md5=require('md5');var util=require('util');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function emit(_0x5f41ea,_0x503809,_0xe42b77){io['to'](_0x5f41ea)['emit'](_0x503809,_0xe42b77);}function getCustomFields(_0x52cace,_0x39753a){var _0xf81284={};if(_0x52cace[_0x0a9e('0xb')]>0x0){_[_0x0a9e('0xc')](_0x52cace,function(_0xfeb75b){if(_[_0x0a9e('0xd')](['string','picklist'],_0xfeb75b['type'])&&_0xfeb75b['idField']){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0xfeb75b[_0x0a9e('0xf')][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x12')&&_0xfeb75b[_0x0a9e('0x13')]&&_0xfeb75b['idField']&&_0x39753a[_0xfeb75b[_0x0a9e('0x13')]]){_0xf81284[_0xfeb75b[_0x0a9e('0xe')]]=_0x39753a[_0xfeb75b[_0x0a9e('0x13')]][_0x0a9e('0x10')]();}else if(_0xfeb75b[_0x0a9e('0x11')]===_0x0a9e('0x14')&&_0xfeb75b['Variable']&&_0xfeb75b[_0x0a9e('0x15')]['name']&&_0xfeb75b[_0x0a9e('0xe')]&&_0x39753a[_0xfeb75b['Variable'][_0x0a9e('0x16')][_0x0a9e('0x17')]()]){_0xf81284[_0xfeb75b['idField']]=_0x39753a[_0xfeb75b[_0x0a9e('0x15')]['name'][_0x0a9e('0x17')]()][_0x0a9e('0x10')]();}});}return _0xf81284;}function createTicket(_0x106033,_0x205fd6,_0x31b1ca,_0x2eb11f,_0x530eb7,_0x20559e,_0x1314ae){logger[_0x0a9e('0x18')](_0x0a9e('0x19'));var _0x105080=_['merge']({'parent_id':'','assigned_user_id':_0x205fd6['id'],'ticketpriorities':_0x0a9e('0x1a'),'ticketstatus':_0x0a9e('0x1b'),'ticket_title':intUtil['getString'](_0x2eb11f[_0x0a9e('0x1c')],_0x530eb7,'\x20'),'description':intUtil['getString'](_0x2eb11f['Descriptions'],_0x530eb7,'\x0a'),'contact_id':_0x31b1ca['id']},getCustomFields(_0x20559e,_0x530eb7));var _0x3a02e1={'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x106033['remoteUri']),'form':{'operation':_0x0a9e('0x20'),'username':_0x106033[_0x0a9e('0x21')],'sessionName':_0x1314ae[_0x0a9e('0x22')],'elementType':_0x0a9e('0x23'),'element':JSON[_0x0a9e('0x24')](_0x105080)},'json':!![]};return request(_0x3a02e1)[_0x0a9e('0x25')](function(_0x16b1ca){if(_0x16b1ca['success']){return BPromise['resolve']({'id':_0x16b1ca[_0x0a9e('0x26')]['id']});}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x27'),JSON[_0x0a9e('0x24')](_0x16b1ca['error'])));}})[_0x0a9e('0x28')](function(_0x479bc4){var _0x45a1e7=_0x479bc4['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x2b'),_0x45a1e7,JSON[_0x0a9e('0x24')](_0x479bc4));});}function getUser(_0x140511,_0x1538a4,_0x11c3b6){if(intUtil[_0x0a9e('0x2c')](_0x1538a4)){logger['info'](_0x0a9e('0x2d'),_0x1538a4);return request({'method':_0x0a9e('0x2e'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x140511['remoteUri']),'qs':{'operation':_0x0a9e('0x2f'),'username':_0x140511[_0x0a9e('0x21')],'sessionName':_0x11c3b6[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x30'),_0x1538a4)},'json':!![]})[_0x0a9e('0x25')](function(_0x296f41){if(_0x296f41[_0x0a9e('0x31')]&&_0x296f41[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')]('Agent\x20found!');return BPromise[_0x0a9e('0x32')]({'id':_0x296f41[_0x0a9e('0x26')][0x0]['id'],'email':_0x296f41[_0x0a9e('0x26')][0x0][_0x0a9e('0x33')],'name':_0x296f41[_0x0a9e('0x26')][0x0]['first_name']+'\x20'+_0x296f41[_0x0a9e('0x26')][_0x0a9e('0x34')]});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511[_0x0a9e('0x21')],'name':_0x0a9e('0x37')});}})['catch'](function(_0x44295a){var _0x5e7238=_0x44295a[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),_0x0a9e('0x39'),_0x5e7238,JSON['stringify'](_0x44295a));});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x35'));return BPromise[_0x0a9e('0x32')]({'id':_0x11c3b6[_0x0a9e('0x36')],'email':_0x140511['username'],'name':'admin'})[_0x0a9e('0x28')](function(_0x5640eb){var _0x24936a=_0x5640eb[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getUser',_0x24936a,JSON[_0x0a9e('0x24')](_0x5640eb));});}}function getEndUser(_0x3bfce8,_0x3cae,_0x533942,_0x1dbf74){logger[_0x0a9e('0x18')](_0x0a9e('0x3a'),_0x533942);return request({'method':'GET','uri':util['format'](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'qs':{'operation':'query','username':_0x3bfce8[_0x0a9e('0x21')],'sessionName':_0x1dbf74[_0x0a9e('0x22')],'query':util[_0x0a9e('0x1e')](_0x0a9e('0x3c'),_0x533942,_0x533942,_0x533942,_0x533942,_0x533942)},'json':!![]})['then'](function(_0x5a594b){if(_0x5a594b[_0x0a9e('0x31')]&&_0x5a594b[_0x0a9e('0x26')]['length']){logger[_0x0a9e('0x18')](_0x0a9e('0x3d'));return BPromise[_0x0a9e('0x32')]({'id':_0x5a594b['result'][0x0]['id'],'name':_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3e')]+'\x20'+_0x5a594b[_0x0a9e('0x26')][0x0][_0x0a9e('0x3f')],'phone':_0x533942});}else{logger[_0x0a9e('0x18')](_0x0a9e('0x40'));return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0x3bfce8[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x20'),'sessionName':_0x1dbf74[_0x0a9e('0x22')],'elementType':_0x0a9e('0x41'),'element':JSON[_0x0a9e('0x24')]({'lastname':_0x3cae,'phone':_0x533942,'assigned_user_id':'\x20'})},'json':!![]})[_0x0a9e('0x25')](function(_0x4d04c8){logger['info'](_0x0a9e('0x42'));return BPromise[_0x0a9e('0x32')]({'id':_0x4d04c8[_0x0a9e('0x26')]['id'],'name':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x3f')],'phone':_0x4d04c8[_0x0a9e('0x26')][_0x0a9e('0x43')]});})[_0x0a9e('0x28')](function(_0x432fcc){var _0x25c6e6=_0x432fcc[_0x0a9e('0x38')]||0x1f4;logger[_0x0a9e('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x0a9e('0x44'),_0x25c6e6,JSON[_0x0a9e('0x24')](_0x432fcc));});}});}function getConnection(_0xdd268f){var _0xfbd5ad=_0xdd268f[_0x0a9e('0x21')];var _0xbe9d19=_0xdd268f[_0x0a9e('0x45')];return request({'method':_0x0a9e('0x2e'),'uri':util['format'](_0x0a9e('0x1f'),_0xdd268f['remoteUri']),'qs':{'operation':_0x0a9e('0x46'),'username':_0xfbd5ad},'json':!![]})[_0x0a9e('0x25')](function(_0x8d6dd1){if(_0x8d6dd1['success']){return request({'method':_0x0a9e('0x1d'),'uri':util[_0x0a9e('0x1e')](_0x0a9e('0x1f'),_0xdd268f[_0x0a9e('0x3b')]),'form':{'operation':_0x0a9e('0x47'),'username':_0xfbd5ad,'accessKey':md5(_0x8d6dd1[_0x0a9e('0x26')][_0x0a9e('0x48')]+_0xbe9d19)},'json':!![]});}})['then'](function(_0x13f44d){if(_0x13f44d[_0x0a9e('0x31')]){return BPromise[_0x0a9e('0x32')](_0x13f44d[_0x0a9e('0x26')]);}else{throw new Error(util[_0x0a9e('0x1e')](_0x0a9e('0x49'),_0xdd268f['id']));}})[_0x0a9e('0x28')](function(_0x19383e){var _0x34febd=_0x19383e['statusCode']||0x1f4;logger[_0x0a9e('0x29')](_0x0a9e('0x2a'),'getConnection',_0x34febd,JSON['stringify'](_0x19383e));});}function request(_0x5ddf84){logger[_0x0a9e('0x18')](_0x0a9e('0x4a'),JSON[_0x0a9e('0x24')](_0x5ddf84));return rp(_0x5ddf84);}exports[_0x0a9e('0x4b')]=function(_0x61bb17,_0x30decb,_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f){var _0x53975a,_0x39d77d,_0x204173,_0x14d602;_0x4b1b9f['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x4b1b9f[_0x0a9e('0x3b')]);if(_0x5d38ae&&_0x5d38ae['monitor_format']){logger['info'](_0x0a9e('0x4d'),'Recording\x20is\x20enabled!');_0x30decb[_0x0a9e('0x4e')]=util['format'](_0x0a9e('0x4f'),_0x4b1b9f[_0x0a9e('0x50')],_0x30decb[_0x0a9e('0x51')],md5(_0x30decb['uniqueid']));}else{_0x30decb[_0x0a9e('0x4e')]='';}return getConnection(_0x4b1b9f)[_0x0a9e('0x25')](function(_0x508b47){_0x14d602=_0x508b47;return getUser(_0x4b1b9f,_0x375c18['email'],_0x14d602);})[_0x0a9e('0x25')](function(_0x3aedd0){_0x53975a=_0x3aedd0;logger['info'](_0x0a9e('0x52'),_0x53975a['id']);return getEndUser(_0x4b1b9f,_0x30decb['calleridname'],_0x30decb[_0x0a9e('0x53')],_0x14d602);})['then'](function(_0xe22ccc){_0x39d77d=_0xe22ccc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x39d77d['id']);return createTicket(_0x4b1b9f,_0x53975a,_0x39d77d,_0x2e5165,_0x30decb,_0x2e5165['Fields'],_0x14d602);})[_0x0a9e('0x25')](function(_0x47de4c){_0x204173=_0x47de4c;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x204173['id']);var _0x232830=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x4b1b9f[_0x0a9e('0x3b')],_['split'](_0x204173['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x4d'),_0x0a9e('0x57'));emit(util[_0x0a9e('0x1e')](_0x0a9e('0x58'),_0x375c18[_0x0a9e('0x16')]),'trigger:browser:url',{'uri':_0x232830});})[_0x0a9e('0x28')](function(_0x26bc80){logger['error'](_0x0a9e('0x4d'),JSON['stringify'](_0x26bc80));});};exports[_0x0a9e('0x59')]=function(_0x5ba1f9,_0x4b3c1a,_0x5674ee,_0x273cb5,_0x49d231,_0x2244d6,_0x1fc70e){var _0x261adb,_0x7be420,_0x1cca9f,_0x26d7db;_0x2244d6['remoteUri']=intUtil[_0x0a9e('0x4c')](_0x2244d6['remoteUri']);_0x2244d6[_0x0a9e('0x50')]=intUtil[_0x0a9e('0x4c')](_0x2244d6[_0x0a9e('0x50')]);if(_0x1fc70e&&_0x1fc70e['recordingFormat']&&_0x1fc70e[_0x0a9e('0x5a')]!==_0x0a9e('0x5b')){logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),'Recording\x20is\x20enabled!');_0x4b3c1a[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2244d6[_0x0a9e('0x50')],_0x4b3c1a[_0x0a9e('0x51')],md5(_0x4b3c1a[_0x0a9e('0x51')]));}return getConnection(_0x2244d6)[_0x0a9e('0x25')](function(_0x401837){_0x26d7db=_0x401837;return getUser(_0x2244d6,_0x273cb5['email'],_0x26d7db);})[_0x0a9e('0x25')](function(_0x2937e0){_0x261adb=_0x2937e0;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x261adb['id']);return getEndUser(_0x2244d6,_0x4b3c1a[_0x0a9e('0x5d')],_0x4b3c1a['destcalleridnum'],_0x26d7db);})['then'](function(_0x242745){_0x7be420=_0x242745;logger[_0x0a9e('0x18')](_0x0a9e('0x5e'),_0x7be420['id']);return createTicket(_0x2244d6,_0x261adb,_0x7be420,_0x5674ee,_0x4b3c1a,_0x5674ee[_0x0a9e('0x5f')],_0x26d7db);})[_0x0a9e('0x25')](function(_0xc8c264){_0x1cca9f=_0xc8c264;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1cca9f['id']);var _0x2e89b7=util[_0x0a9e('0x1e')](_0x0a9e('0x56'),_0x2244d6[_0x0a9e('0x3b')],_[_0x0a9e('0x60')](_0x1cca9f['id'],'x')[0x1]);logger[_0x0a9e('0x18')](_0x0a9e('0x5c'),_0x0a9e('0x57'));emit(util['format'](_0x0a9e('0x58'),_0x273cb5[_0x0a9e('0x16')]),_0x0a9e('0x61'),{'uri':_0x2e89b7});})['catch'](function(_0x1148a1){logger[_0x0a9e('0x29')]('[OUTBOUND]',JSON[_0x0a9e('0x24')](_0x1148a1));});};exports[_0x0a9e('0x62')]=function(_0x3ef315,_0x427946,_0x13b5c0,_0x4a43a8,_0x50cdce,_0x4a2438){var _0x40fb85,_0x18bf5d,_0x1104ad,_0x23a7d3;_0x4a2438[_0x0a9e('0x3b')]=intUtil[_0x0a9e('0x4c')](_0x4a2438[_0x0a9e('0x3b')]);_0x4a2438[_0x0a9e('0x50')]=intUtil['stripTrailingSlash'](_0x4a2438[_0x0a9e('0x50')]);if(_0x50cdce&&_0x50cdce[_0x0a9e('0x63')]){logger[_0x0a9e('0x18')]('['+_0x427946['lastevent'][_0x0a9e('0x64')]()+']','Recording\x20is\x20enabled!');_0x427946[_0x0a9e('0x4e')]=util[_0x0a9e('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4a2438[_0x0a9e('0x50')],_0x427946[_0x0a9e('0x51')],md5(_0x427946[_0x0a9e('0x51')]));}else{_0x427946[_0x0a9e('0x4e')]='';}return getConnection(_0x4a2438)['then'](function(_0x1d442c){_0x23a7d3=_0x1d442c;return getUser(_0x4a2438,'',_0x23a7d3);})[_0x0a9e('0x25')](function(_0x371533){_0x40fb85=_0x371533;logger[_0x0a9e('0x18')]('The\x20User\x20ID\x20is:',_0x40fb85['id']);return getEndUser(_0x4a2438,_0x427946[_0x0a9e('0x65')],_0x427946[_0x0a9e('0x53')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0x361b21){_0x18bf5d=_0x361b21;logger['info'](_0x0a9e('0x5e'),_0x18bf5d['id']);return createTicket(_0x4a2438,_0x40fb85,_0x18bf5d,_0x13b5c0,_0x427946,_0x13b5c0[_0x0a9e('0x5f')],_0x23a7d3);})[_0x0a9e('0x25')](function(_0xf410e5){_0x1104ad=_0xf410e5;logger[_0x0a9e('0x18')](_0x0a9e('0x54'));logger[_0x0a9e('0x18')](_0x0a9e('0x55'),_0x1104ad['id']);})[_0x0a9e('0x28')](function(_0x336dc3){logger[_0x0a9e('0x29')]('['+_0x427946[_0x0a9e('0x66')][_0x0a9e('0x64')]()+']',JSON[_0x0a9e('0x24')](_0x336dc3));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff