// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2144=['calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','vTiger','defaults','redis','emit','length','forEach','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects','Descriptions','POST','format','remoteUri','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','validateEmail','info','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','getEndUser','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname'];(function(_0x2d3c54,_0x541000){var _0x2e1079=function(_0x400dc3){while(--_0x400dc3){_0x2d3c54['push'](_0x2d3c54['shift']());}};_0x2e1079(++_0x541000);}(_0x2144,0x73));var _0x4214=function(_0x2cd1fb,_0x291f55){_0x2cd1fb=_0x2cd1fb-0x0;var _0x48fd2b=_0x2144[_0x2cd1fb];return _0x48fd2b;};'use strict';var _=require(_0x4214('0x0'));var rp=require(_0x4214('0x1'));var BPromise=require('bluebird');var md5=require(_0x4214('0x2'));var util=require('util');var Redis=require(_0x4214('0x3'));var intUtil=require(_0x4214('0x4'));var config=require(_0x4214('0x5'));var logger=require('../../../../config/logger')(_0x4214('0x6'));config['redis']=_[_0x4214('0x7')](config[_0x4214('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4214('0x8')]));function emit(_0x38e484,_0x1167a4,_0x13d3cd){io['to'](_0x38e484)[_0x4214('0x9')](_0x1167a4,_0x13d3cd);}function getCustomFields(_0x40b3c4,_0x5b31d0){var _0x511276={};if(_0x40b3c4[_0x4214('0xa')]>0x0){_[_0x4214('0xb')](_0x40b3c4,function(_0x55ecb9){if(_0x55ecb9[_0x4214('0xc')]===_0x4214('0xd')&&_0x55ecb9[_0x4214('0xe')]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x55ecb9[_0x4214('0xf')][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='variable'&&_0x55ecb9[_0x4214('0x11')]&&_0x55ecb9['idField']&&_0x5b31d0[_0x55ecb9[_0x4214('0x11')]]){_0x511276[_0x55ecb9['idField']]=_0x5b31d0[_0x55ecb9[_0x4214('0x11')]][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='customVariable'&&_0x55ecb9['Variable']&&_0x55ecb9[_0x4214('0x12')][_0x4214('0x13')]&&_0x55ecb9[_0x4214('0xe')]&&_0x5b31d0[_0x55ecb9['Variable']['name'][_0x4214('0x14')]()]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x5b31d0[_0x55ecb9['Variable'][_0x4214('0x13')]['toLowerCase']()][_0x4214('0x10')]();}});}return _0x511276;}function createTicket(_0x52b5b2,_0x4d3e0b,_0x23cf6d,_0x114b50,_0x4bceda,_0x250b64,_0x32485b){logger['info'](_0x4214('0x15'));var _0x296440=_['merge']({'parent_id':'','assigned_user_id':_0x4d3e0b['id'],'ticketpriorities':_0x4214('0x16'),'ticketstatus':_0x4214('0x17'),'ticket_title':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x19')],_0x4bceda,'\x20'),'description':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x1a')],_0x4bceda,'\x0a'),'contact_id':_0x23cf6d['id']},getCustomFields(_0x250b64,_0x4bceda));var _0x424365={'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x52b5b2[_0x4214('0x1d')]),'form':{'operation':'create','username':_0x52b5b2[_0x4214('0x1e')],'sessionName':_0x32485b[_0x4214('0x1f')],'elementType':_0x4214('0x20'),'element':JSON[_0x4214('0x21')](_0x296440)},'json':!![]};return request(_0x424365)['then'](function(_0x474190){if(_0x474190[_0x4214('0x22')]){return BPromise[_0x4214('0x23')]({'id':_0x474190[_0x4214('0x24')]['id']});}else{throw new Error(util['format'](_0x4214('0x25'),JSON[_0x4214('0x21')](_0x474190['error'])));}})[_0x4214('0x26')](function(_0x31938e){var _0x3a4f95=_0x31938e[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3a4f95,JSON['stringify'](_0x31938e));});}function getUser(_0x5c874a,_0x38768e,_0x472da9){if(intUtil[_0x4214('0x29')](_0x38768e)){logger[_0x4214('0x2a')](_0x4214('0x2b'),_0x38768e);return request({'method':_0x4214('0x2c'),'uri':util['format'](_0x4214('0x2d'),_0x5c874a['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x5c874a[_0x4214('0x1e')],'sessionName':_0x472da9[_0x4214('0x1f')],'query':util[_0x4214('0x1c')](_0x4214('0x2f'),_0x38768e)},'json':!![]})['then'](function(_0x37bf33){if(_0x37bf33[_0x4214('0x22')]&&_0x37bf33['result']['length']){logger[_0x4214('0x2a')]('Agent\x20found!');return BPromise[_0x4214('0x23')]({'id':_0x37bf33[_0x4214('0x24')][0x0]['id'],'email':_0x37bf33['result'][0x0][_0x4214('0x30')],'name':_0x37bf33[_0x4214('0x24')][0x0][_0x4214('0x31')]+'\x20'+_0x37bf33['result'][_0x4214('0x32')]});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')});}})[_0x4214('0x26')](function(_0x2d9698){var _0x44188b=_0x2d9698['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x37'),_0x44188b,JSON[_0x4214('0x21')](_0x2d9698));});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')})[_0x4214('0x26')](function(_0x1fddbd){var _0xd5e0b1=_0x1fddbd[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')](_0x4214('0x36'),_0x4214('0x37'),_0xd5e0b1,JSON[_0x4214('0x21')](_0x1fddbd));});}}function getEndUser(_0x3a96c6,_0x5a1079,_0x1fa753,_0x326af2){logger['info'](_0x4214('0x38'),_0x1fa753);return request({'method':_0x4214('0x2c'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x3a96c6[_0x4214('0x1e')],'sessionName':_0x326af2[_0x4214('0x1f')],'query':util[_0x4214('0x1c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753)},'json':!![]})[_0x4214('0x39')](function(_0x5755c0){if(_0x5755c0[_0x4214('0x22')]&&_0x5755c0[_0x4214('0x24')]['length']){logger[_0x4214('0x2a')](_0x4214('0x3a'));return BPromise[_0x4214('0x23')]({'id':_0x5755c0['result'][0x0]['id'],'name':_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3b')]+'\x20'+_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3c')],'phone':_0x1fa753});}else{logger[_0x4214('0x2a')](_0x4214('0x3d'));return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x3e'),'sessionName':_0x326af2[_0x4214('0x1f')],'elementType':_0x4214('0x3f'),'element':JSON[_0x4214('0x21')]({'lastname':_0x5a1079,'phone':_0x1fa753,'assigned_user_id':'\x20'})},'json':!![]})[_0x4214('0x39')](function(_0x12a817){logger['info'](_0x4214('0x40'));return BPromise[_0x4214('0x23')]({'id':_0x12a817[_0x4214('0x24')]['id'],'name':_0x12a817[_0x4214('0x24')][_0x4214('0x3c')],'phone':_0x12a817['result']['phone']});})[_0x4214('0x26')](function(_0x5905f8){var _0x159fc6=_0x5905f8['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x41'),_0x159fc6,JSON[_0x4214('0x21')](_0x5905f8));});}});}function getConnection(_0x573d2c){var _0x59d00f=_0x573d2c[_0x4214('0x1e')];var _0x18bdcf=_0x573d2c['accessKey'];return request({'method':_0x4214('0x2c'),'uri':util['format']('%s/webservice.php',_0x573d2c['remoteUri']),'qs':{'operation':'getchallenge','username':_0x59d00f},'json':!![]})[_0x4214('0x39')](function(_0x5d0e80){if(_0x5d0e80[_0x4214('0x22')]){return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x573d2c[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x42'),'username':_0x59d00f,'accessKey':md5(_0x5d0e80['result'][_0x4214('0x43')]+_0x18bdcf)},'json':!![]});}})[_0x4214('0x39')](function(_0x2a055b){if(_0x2a055b[_0x4214('0x22')]){return BPromise[_0x4214('0x23')](_0x2a055b[_0x4214('0x24')]);}else{throw new Error(util[_0x4214('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x573d2c['id']));}})[_0x4214('0x26')](function(_0x228558){var _0x88ac44=_0x228558['statusCode']||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x4214('0x44'),_0x88ac44,JSON[_0x4214('0x21')](_0x228558));});}function request(_0x6301bf){logger['info'](_0x4214('0x45'),JSON[_0x4214('0x21')](_0x6301bf));return rp(_0x6301bf);}exports['queue']=function(_0x13e2e0,_0x4a32ac,_0x15b4d6,_0x146acf,_0x597dba,_0x510176){var _0x5751cc,_0xabe237,_0x277776,_0x321615;_0x510176[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0x510176[_0x4214('0x1d')]);if(_0x597dba&&_0x597dba[_0x4214('0x47')]){logger[_0x4214('0x2a')](_0x4214('0x48'),'Recording\x20is\x20enabled!');_0x4a32ac[_0x4214('0x49')]=util[_0x4214('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x510176[_0x4214('0x4a')],_0x4a32ac[_0x4214('0x4b')],md5(_0x4a32ac[_0x4214('0x4b')]));}else{_0x4a32ac[_0x4214('0x49')]='';}return getConnection(_0x510176)['then'](function(_0x26fcee){_0x321615=_0x26fcee;return getUser(_0x510176,_0x146acf[_0x4214('0x4c')],_0x321615);})[_0x4214('0x39')](function(_0x59bafb){_0x5751cc=_0x59bafb;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x5751cc['id']);return getEndUser(_0x510176,_0x4a32ac[_0x4214('0x4e')],_0x4a32ac[_0x4214('0x4f')],_0x321615);})[_0x4214('0x39')](function(_0x255c6d){_0xabe237=_0x255c6d;logger['info'](_0x4214('0x50'),_0xabe237['id']);return createTicket(_0x510176,_0x5751cc,_0xabe237,_0x15b4d6,_0x4a32ac,_0x15b4d6[_0x4214('0x51')],_0x321615);})[_0x4214('0x39')](function(_0x245ce8){_0x277776=_0x245ce8;logger['info']('Ticket\x20created!');logger[_0x4214('0x2a')](_0x4214('0x52'),_0x277776['id']);var _0x1d91b6=util[_0x4214('0x1c')](_0x4214('0x53'),_0x510176[_0x4214('0x1d')],_[_0x4214('0x54')](_0x277776['id'],'x')[0x1]);logger[_0x4214('0x2a')](_0x4214('0x48'),_0x4214('0x55'));emit(util[_0x4214('0x1c')](_0x4214('0x56'),_0x146acf[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x1d91b6});})['catch'](function(_0x3ecafa){logger[_0x4214('0x28')](_0x4214('0x48'),JSON[_0x4214('0x21')](_0x3ecafa));});};exports['outbound']=function(_0x2dec8d,_0x2dd9bd,_0x5e3245,_0x14ca4c,_0x43ab01,_0xcd4a23,_0x409d49){var _0x28b41b,_0x29f63c,_0x4927fa,_0x5c4f8a;_0xcd4a23[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0xcd4a23['remoteUri']);_0xcd4a23[_0x4214('0x4a')]=intUtil[_0x4214('0x46')](_0xcd4a23['serverUrl']);if(_0x409d49&&_0x409d49[_0x4214('0x58')]&&_0x409d49[_0x4214('0x58')]!=='none'){logger[_0x4214('0x2a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2dd9bd[_0x4214('0x49')]=util[_0x4214('0x1c')](_0x4214('0x59'),_0xcd4a23[_0x4214('0x4a')],_0x2dd9bd[_0x4214('0x4b')],md5(_0x2dd9bd[_0x4214('0x4b')]));}return getConnection(_0xcd4a23)['then'](function(_0x57363d){_0x5c4f8a=_0x57363d;return getUser(_0xcd4a23,_0x14ca4c[_0x4214('0x4c')],_0x5c4f8a);})['then'](function(_0x5ed88e){_0x28b41b=_0x5ed88e;logger[_0x4214('0x2a')]('The\x20User\x20ID\x20is:',_0x28b41b['id']);return getEndUser(_0xcd4a23,_0x2dd9bd[_0x4214('0x5a')],_0x2dd9bd[_0x4214('0x5b')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x2b8c98){_0x29f63c=_0x2b8c98;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x29f63c['id']);return createTicket(_0xcd4a23,_0x28b41b,_0x29f63c,_0x5e3245,_0x2dd9bd,_0x5e3245[_0x4214('0x51')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x28c1db){_0x4927fa=_0x28c1db;logger[_0x4214('0x2a')](_0x4214('0x5c'));logger['info'](_0x4214('0x52'),_0x4927fa['id']);var _0x53612f=util[_0x4214('0x1c')](_0x4214('0x53'),_0xcd4a23[_0x4214('0x1d')],_[_0x4214('0x54')](_0x4927fa['id'],'x')[0x1]);logger[_0x4214('0x2a')]('[OUTBOUND]',_0x4214('0x55'));emit(util['format'](_0x4214('0x56'),_0x14ca4c[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x53612f});})['catch'](function(_0x5a5a05){logger[_0x4214('0x28')](_0x4214('0x5d'),JSON[_0x4214('0x21')](_0x5a5a05));});};exports[_0x4214('0x5e')]=function(_0x19f1ac,_0x3af9f0,_0x582228,_0x5056f9,_0x6b0d33,_0x564bee){var _0x13a66f,_0x17e433,_0x1f1417,_0x733d1e;_0x564bee['remoteUri']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x1d')]);_0x564bee['serverUrl']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x4a')]);if(_0x6b0d33&&_0x6b0d33['monitor_format']){logger[_0x4214('0x2a')]('['+_0x3af9f0[_0x4214('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3af9f0['recordingURL']=util[_0x4214('0x1c')](_0x4214('0x59'),_0x564bee[_0x4214('0x4a')],_0x3af9f0[_0x4214('0x4b')],md5(_0x3af9f0['uniqueid']));}else{_0x3af9f0[_0x4214('0x49')]='';}return getConnection(_0x564bee)[_0x4214('0x39')](function(_0x2f3c8d){_0x733d1e=_0x2f3c8d;return getUser(_0x564bee,'',_0x733d1e);})[_0x4214('0x39')](function(_0x51e43e){_0x13a66f=_0x51e43e;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x13a66f['id']);return getEndUser(_0x564bee,_0x3af9f0['calleridname'],_0x3af9f0[_0x4214('0x4f')],_0x733d1e);})['then'](function(_0x138f73){_0x17e433=_0x138f73;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x17e433['id']);return createTicket(_0x564bee,_0x13a66f,_0x17e433,_0x582228,_0x3af9f0,_0x582228[_0x4214('0x51')],_0x733d1e);})[_0x4214('0x39')](function(_0x1024b2){_0x1f1417=_0x1024b2;logger['info'](_0x4214('0x5c'));logger[_0x4214('0x2a')](_0x4214('0x52'),_0x1f1417['id']);})[_0x4214('0x26')](function(_0x2e5a2f){logger['error']('['+_0x3af9f0[_0x4214('0x5f')][_0x4214('0x60')]()+']',JSON[_0x4214('0x21')](_0x2e5a2f));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0xf4237a,_0x1ac1e2){var _0x7b4c17=function(_0x3fd747){while(--_0x3fd747){_0xf4237a['push'](_0xf4237a['shift']());}};_0x7b4c17(++_0x1ac1e2);}(_0xe706,0xa3));var _0x6e70=function(_0x4c9380,_0x2fefc0){_0x4c9380=_0x4c9380-0x0;var _0x49a523=_0xe706[_0x4c9380];return _0x49a523;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff