// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3172=['Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','statusCode','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','remoteUri','Contacts','getEndUser','accessKey','getchallenge','success','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','split','serverUrl','lastevent','toUpperCase','md5','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','string','type','idField','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','then','result'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x3172,0x1da));var _0x2317=function(_0x555ebb,_0x4b1b68){_0x555ebb=_0x555ebb-0x0;var _0x3c0a4a=_0x3172[_0x555ebb];return _0x3c0a4a;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x2317('0x0'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2317('0x1'));var logger=require(_0x2317('0x2'))(_0x2317('0x3'));config[_0x2317('0x4')]=_[_0x2317('0x5')](config[_0x2317('0x4')],{'host':_0x2317('0x6'),'port':0x18eb});var io=require(_0x2317('0x7'))(new Redis(config[_0x2317('0x4')]));function emit(_0x1a0e6c,_0x1923cf,_0x506579){io['to'](_0x1a0e6c)['emit'](_0x1923cf,_0x506579);}function getCustomFields(_0x5b8ffd,_0x94e189){var _0x34d5d4={};if(_0x5b8ffd[_0x2317('0x8')]>0x0){_[_0x2317('0x9')](_0x5b8ffd,function(_0x33f95e){if(_[_0x2317('0xa')]([_0x2317('0xb'),'picklist'],_0x33f95e[_0x2317('0xc')])&&_0x33f95e[_0x2317('0xd')]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x33f95e['content']['toString']();}else if(_0x33f95e[_0x2317('0xc')]==='variable'&&_0x33f95e[_0x2317('0xe')]&&_0x33f95e[_0x2317('0xd')]&&_0x94e189[_0x33f95e[_0x2317('0xe')]]){_0x34d5d4[_0x33f95e['idField']]=_0x94e189[_0x33f95e[_0x2317('0xe')]][_0x2317('0xf')]();}else if(_0x33f95e[_0x2317('0xc')]===_0x2317('0x10')&&_0x33f95e[_0x2317('0x11')]&&_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]&&_0x33f95e['idField']&&_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')][_0x2317('0x13')]()]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]['toLowerCase']()][_0x2317('0xf')]();}});}return _0x34d5d4;}function createTicket(_0x259f6a,_0x823360,_0x48fbfd,_0x148855,_0x1fa538,_0x3c4a40,_0x1d9650){logger['info'](_0x2317('0x14'));var _0xf3856b=_[_0x2317('0x15')]({'parent_id':'','assigned_user_id':_0x823360['id'],'ticketpriorities':_0x2317('0x16'),'ticketstatus':_0x2317('0x17'),'ticket_title':intUtil[_0x2317('0x18')](_0x148855[_0x2317('0x19')],_0x1fa538,'\x20'),'description':intUtil['getString'](_0x148855[_0x2317('0x1a')],_0x1fa538,'\x0a'),'contact_id':_0x48fbfd['id']},getCustomFields(_0x3c4a40,_0x1fa538));var _0x54daab={'method':_0x2317('0x1b'),'uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x259f6a['remoteUri']),'form':{'operation':_0x2317('0x1e'),'username':_0x259f6a['username'],'sessionName':_0x1d9650[_0x2317('0x1f')],'elementType':_0x2317('0x20'),'element':JSON[_0x2317('0x21')](_0xf3856b)},'json':!![]};return request(_0x54daab)[_0x2317('0x22')](function(_0x5eaa8f){if(_0x5eaa8f['success']){return BPromise['resolve']({'id':_0x5eaa8f[_0x2317('0x23')]['id']});}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x24'),JSON[_0x2317('0x21')](_0x5eaa8f[_0x2317('0x25')])));}})[_0x2317('0x26')](function(_0x514dce){var _0x2d03c0=_0x514dce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x28'),_0x2d03c0,JSON['stringify'](_0x514dce));});}function getUser(_0x39904f,_0x266843,_0x518be1){if(intUtil[_0x2317('0x29')](_0x266843)){logger[_0x2317('0x2a')](_0x2317('0x2b'),_0x266843);return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x39904f['remoteUri']),'qs':{'operation':'query','username':_0x39904f[_0x2317('0x2c')],'sessionName':_0x518be1[_0x2317('0x1f')],'query':util[_0x2317('0x1c')](_0x2317('0x2d'),_0x266843)},'json':!![]})['then'](function(_0x3df471){if(_0x3df471['success']&&_0x3df471['result'][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x2e'));return BPromise[_0x2317('0x2f')]({'id':_0x3df471[_0x2317('0x23')][0x0]['id'],'email':_0x3df471[_0x2317('0x23')][0x0][_0x2317('0x30')],'name':_0x3df471['result'][0x0][_0x2317('0x31')]+'\x20'+_0x3df471[_0x2317('0x23')][_0x2317('0x32')]});}else{logger[_0x2317('0x2a')](_0x2317('0x33'));return BPromise[_0x2317('0x2f')]({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f[_0x2317('0x2c')],'name':'admin'});}})[_0x2317('0x26')](function(_0x3eafce){var _0x77504d=_0x3eafce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x77504d,JSON[_0x2317('0x21')](_0x3eafce));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f['username'],'name':_0x2317('0x36')})[_0x2317('0x26')](function(_0x414f49){var _0x337096=_0x414f49[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x337096,JSON['stringify'](_0x414f49));});}}function getEndUser(_0x99fe91,_0x209cbf,_0x454342,_0x7dfd8f){logger[_0x2317('0x2a')](_0x2317('0x38'),_0x454342);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x99fe91['remoteUri']),'qs':{'operation':_0x2317('0x39'),'username':_0x99fe91['username'],'sessionName':_0x7dfd8f['sessionName'],'query':util['format'](_0x2317('0x3a'),_0x454342,_0x454342,_0x454342,_0x454342,_0x454342)},'json':!![]})[_0x2317('0x22')](function(_0x43b387){if(_0x43b387['success']&&_0x43b387[_0x2317('0x23')][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x3b'));return BPromise[_0x2317('0x2f')]({'id':_0x43b387['result'][0x0]['id'],'name':_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3c')]+'\x20'+_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3d')],'phone':_0x454342});}else{logger[_0x2317('0x2a')](_0x2317('0x3e'));return request({'method':'POST','uri':util[_0x2317('0x1c')]('%s/webservice.php',_0x99fe91[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x1e'),'sessionName':_0x7dfd8f[_0x2317('0x1f')],'elementType':_0x2317('0x40'),'element':JSON[_0x2317('0x21')]({'lastname':_0x209cbf,'phone':_0x454342,'assigned_user_id':'\x20'})},'json':!![]})[_0x2317('0x22')](function(_0x154f03){logger['info']('Enduser\x20created.');return BPromise['resolve']({'id':_0x154f03['result']['id'],'name':_0x154f03[_0x2317('0x23')][_0x2317('0x3d')],'phone':_0x154f03[_0x2317('0x23')]['phone']});})[_0x2317('0x26')](function(_0x36218a){var _0x55ae47=_0x36218a[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x41'),_0x55ae47,JSON[_0x2317('0x21')](_0x36218a));});}});}function getConnection(_0x4811dd){var _0x3aa3f0=_0x4811dd[_0x2317('0x2c')];var _0x3fc9d5=_0x4811dd[_0x2317('0x42')];return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'qs':{'operation':_0x2317('0x43'),'username':_0x3aa3f0},'json':!![]})[_0x2317('0x22')](function(_0x5519e2){if(_0x5519e2[_0x2317('0x44')]){return request({'method':'POST','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x45'),'username':_0x3aa3f0,'accessKey':md5(_0x5519e2['result'][_0x2317('0x46')]+_0x3fc9d5)},'json':!![]});}})['then'](function(_0x3158ca){if(_0x3158ca[_0x2317('0x44')]){return BPromise[_0x2317('0x2f')](_0x3158ca[_0x2317('0x23')]);}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x47'),_0x4811dd['id']));}})[_0x2317('0x26')](function(_0x31cb56){var _0x5a46a1=_0x31cb56['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),'getConnection',_0x5a46a1,JSON['stringify'](_0x31cb56));});}function request(_0x1bcec2){logger[_0x2317('0x2a')](_0x2317('0x48'),JSON[_0x2317('0x21')](_0x1bcec2));return rp(_0x1bcec2);}exports[_0x2317('0x49')]=function(_0x464073,_0x53edbd,_0xe779d2,_0x1ddb16,_0x31c2b6,_0x9a256a){var _0x4be046,_0x22556a,_0x277515,_0x465180;_0x9a256a[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x9a256a[_0x2317('0x3f')]);if(_0x31c2b6&&_0x31c2b6[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('[QUEUE]','Recording\x20is\x20enabled!');_0x53edbd[_0x2317('0x4c')]=util[_0x2317('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9a256a['serverUrl'],_0x53edbd[_0x2317('0x4d')],md5(_0x53edbd['uniqueid']));}else{_0x53edbd[_0x2317('0x4c')]='';}return getConnection(_0x9a256a)['then'](function(_0x114b6f){_0x465180=_0x114b6f;return getUser(_0x9a256a,_0x1ddb16[_0x2317('0x4e')],_0x465180);})['then'](function(_0x3cf261){_0x4be046=_0x3cf261;logger[_0x2317('0x2a')](_0x2317('0x4f'),_0x4be046['id']);return getEndUser(_0x9a256a,_0x53edbd[_0x2317('0x50')],_0x53edbd[_0x2317('0x51')],_0x465180);})[_0x2317('0x22')](function(_0x1f328c){_0x22556a=_0x1f328c;logger[_0x2317('0x2a')]('The\x20Enduser\x20ID\x20is:',_0x22556a['id']);return createTicket(_0x9a256a,_0x4be046,_0x22556a,_0xe779d2,_0x53edbd,_0xe779d2['Fields'],_0x465180);})[_0x2317('0x22')](function(_0x25876e){_0x277515=_0x25876e;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x277515['id']);var _0x479e43=util[_0x2317('0x1c')](_0x2317('0x54'),_0x9a256a[_0x2317('0x3f')],_['split'](_0x277515['id'],'x')[0x1]);logger['info'](_0x2317('0x55'),_0x2317('0x56'));emit(util['format'](_0x2317('0x57'),_0x1ddb16['name']),_0x2317('0x58'),{'uri':_0x479e43});})['catch'](function(_0x342d43){logger[_0x2317('0x25')](_0x2317('0x55'),JSON['stringify'](_0x342d43));});};exports[_0x2317('0x59')]=function(_0x564224,_0x251828,_0x6c19ad,_0x53c1dd,_0x5b4bcb,_0x3a5b02,_0x273821){var _0x595fc4,_0x28b6ea,_0x255d5c,_0x3b0f81;_0x3a5b02[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x3a5b02['remoteUri']);_0x3a5b02['serverUrl']=intUtil[_0x2317('0x4a')](_0x3a5b02['serverUrl']);if(_0x273821&&_0x273821[_0x2317('0x5a')]&&_0x273821[_0x2317('0x5a')]!=='none'){logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x5c'));_0x251828[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0x3a5b02['serverUrl'],_0x251828[_0x2317('0x4d')],md5(_0x251828['uniqueid']));}return getConnection(_0x3a5b02)[_0x2317('0x22')](function(_0x48db60){_0x3b0f81=_0x48db60;return getUser(_0x3a5b02,_0x53c1dd[_0x2317('0x4e')],_0x3b0f81);})[_0x2317('0x22')](function(_0x2bdb5f){_0x595fc4=_0x2bdb5f;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x595fc4['id']);return getEndUser(_0x3a5b02,_0x251828[_0x2317('0x5e')],_0x251828[_0x2317('0x5f')],_0x3b0f81);})[_0x2317('0x22')](function(_0x183b18){_0x28b6ea=_0x183b18;logger[_0x2317('0x2a')](_0x2317('0x60'),_0x28b6ea['id']);return createTicket(_0x3a5b02,_0x595fc4,_0x28b6ea,_0x6c19ad,_0x251828,_0x6c19ad[_0x2317('0x61')],_0x3b0f81);})[_0x2317('0x22')](function(_0x4dbe89){_0x255d5c=_0x4dbe89;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x255d5c['id']);var _0x11cdc1=util[_0x2317('0x1c')](_0x2317('0x54'),_0x3a5b02[_0x2317('0x3f')],_[_0x2317('0x62')](_0x255d5c['id'],'x')[0x1]);logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x56'));emit(util[_0x2317('0x1c')](_0x2317('0x57'),_0x53c1dd[_0x2317('0x12')]),_0x2317('0x58'),{'uri':_0x11cdc1});})[_0x2317('0x26')](function(_0x2ec56b){logger['error'](_0x2317('0x5b'),JSON[_0x2317('0x21')](_0x2ec56b));});};exports['unmanaged']=function(_0x4662a0,_0x2838aa,_0x483be8,_0x447b64,_0x558258,_0xb15fb3){var _0x13bf50,_0x1ba996,_0x3ff282,_0x4b3959;_0xb15fb3[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0xb15fb3[_0x2317('0x3f')]);_0xb15fb3[_0x2317('0x63')]=intUtil['stripTrailingSlash'](_0xb15fb3[_0x2317('0x63')]);if(_0x558258&&_0x558258[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('['+_0x2838aa['lastevent']['toUpperCase']()+']',_0x2317('0x5c'));_0x2838aa[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0xb15fb3[_0x2317('0x63')],_0x2838aa[_0x2317('0x4d')],md5(_0x2838aa[_0x2317('0x4d')]));}else{_0x2838aa[_0x2317('0x4c')]='';}return getConnection(_0xb15fb3)[_0x2317('0x22')](function(_0x4a329d){_0x4b3959=_0x4a329d;return getUser(_0xb15fb3,'',_0x4b3959);})[_0x2317('0x22')](function(_0x53046e){_0x13bf50=_0x53046e;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x13bf50['id']);return getEndUser(_0xb15fb3,_0x2838aa[_0x2317('0x50')],_0x2838aa[_0x2317('0x51')],_0x4b3959);})[_0x2317('0x22')](function(_0x14a1dc){_0x1ba996=_0x14a1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1ba996['id']);return createTicket(_0xb15fb3,_0x13bf50,_0x1ba996,_0x483be8,_0x2838aa,_0x483be8['Fields'],_0x4b3959);})[_0x2317('0x22')](function(_0x364d14){_0x3ff282=_0x364d14;logger[_0x2317('0x2a')]('Ticket\x20created!');logger[_0x2317('0x2a')]('The\x20Ticket\x20ID\x20is:',_0x3ff282['id']);})[_0x2317('0x26')](function(_0x23262f){logger['error']('['+_0x2838aa[_0x2317('0x64')][_0x2317('0x65')]()+']',JSON['stringify'](_0x23262f));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0xf4237a,_0x1ac1e2){var _0x7b4c17=function(_0x3fd747){while(--_0x3fd747){_0xf4237a['push'](_0xf4237a['shift']());}};_0x7b4c17(++_0x1ac1e2);}(_0xe706,0xa3));var _0x6e70=function(_0x4c9380,_0x2fefc0){_0x4c9380=_0x4c9380-0x0;var _0x49a523=_0xe706[_0x4c9380];return _0x49a523;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff