// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0xf4237a,_0x1ac1e2){var _0x7b4c17=function(_0x3fd747){while(--_0x3fd747){_0xf4237a['push'](_0xf4237a['shift']());}};_0x7b4c17(++_0x1ac1e2);}(_0xe706,0xa3));var _0x6e70=function(_0x4c9380,_0x2fefc0){_0x4c9380=_0x4c9380-0x0;var _0x49a523=_0xe706[_0x4c9380];return _0x49a523;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff