// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','catch','GET','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','lastname','getEndUser','accessKey','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','The\x20Enduser\x20ID\x20is:','user:%s','abandoned','[ABANDONED]','Ticket\x20created!','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','length','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Subjects','getString','Descriptions','POST','format','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email'];(function(_0x2a2493,_0x21526d){var _0x2cfa05=function(_0x4379e7){while(--_0x4379e7){_0x2a2493['push'](_0x2a2493['shift']());}};_0x2cfa05(++_0x21526d);}(_0x9957,0x93));var _0x7995=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0x9957[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var BPromise=require(_0x7995('0x2'));var md5=require(_0x7995('0x3'));var util=require('util');var Redis=require(_0x7995('0x4'));var intUtil=require(_0x7995('0x5'));var config=require(_0x7995('0x6'));var logger=require(_0x7995('0x7'))('vTiger');config[_0x7995('0x8')]=_[_0x7995('0x9')](config[_0x7995('0x8')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x8')]));function emit(_0x4996ca,_0x465276,_0x1cad37){io['to'](_0x4996ca)['emit'](_0x465276,_0x1cad37);}function getCustomFields(_0xa2e5f0,_0x3116fb){var _0x18c8a3={};if(_0xa2e5f0[_0x7995('0xc')]>0x0){_[_0x7995('0xd')](_0xa2e5f0,function(_0x1e400a){if(_0x1e400a[_0x7995('0xe')]==='string'&&_0x1e400a[_0x7995('0xf')]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x1e400a['content'][_0x7995('0x10')]();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x11')&&_0x1e400a[_0x7995('0x12')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x12')]]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['variableName']]['toString']();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x13')&&_0x1e400a[_0x7995('0x14')]&&_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]['toLowerCase']()]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['Variable'][_0x7995('0x15')][_0x7995('0x16')]()][_0x7995('0x10')]();}});}return _0x18c8a3;}function createTicket(_0x291317,_0x1e1415,_0x37a7d4,_0x4faa60,_0x54c9ae,_0x2536c8,_0x5e6f90){logger['info'](_0x7995('0x17'));var _0x3d463e=_['merge']({'parent_id':'','assigned_user_id':_0x1e1415['id'],'ticketpriorities':_0x7995('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4faa60[_0x7995('0x19')],_0x54c9ae,'\x20'),'description':intUtil[_0x7995('0x1a')](_0x4faa60[_0x7995('0x1b')],_0x54c9ae,'\x0a'),'contact_id':_0x37a7d4['id']},getCustomFields(_0x2536c8,_0x54c9ae));var _0x1a8568={'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x291317[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x1f'),'username':_0x291317[_0x7995('0x20')],'sessionName':_0x5e6f90[_0x7995('0x21')],'elementType':_0x7995('0x22'),'element':JSON[_0x7995('0x23')](_0x3d463e)},'json':!![]};return request(_0x1a8568)[_0x7995('0x24')](function(_0x472195){if(_0x472195['success']){return BPromise[_0x7995('0x25')]({'id':_0x472195[_0x7995('0x26')]['id']});}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x27'),JSON[_0x7995('0x23')](_0x472195[_0x7995('0x28')])));}})['catch'](function(_0x47625f){var _0x5911c3=_0x47625f[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),_0x7995('0x2b'),_0x5911c3,JSON[_0x7995('0x23')](_0x47625f));});}function getUser(_0x4b6f99,_0x9b2a15,_0x514445){if(intUtil[_0x7995('0x2c')](_0x9b2a15)){logger[_0x7995('0x2d')](_0x7995('0x2e'),_0x9b2a15);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x4b6f99[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x4b6f99[_0x7995('0x20')],'sessionName':_0x514445[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x30'),_0x9b2a15)},'json':!![]})['then'](function(_0x481c74){if(_0x481c74[_0x7995('0x31')]&&_0x481c74['result'][_0x7995('0xc')]){logger[_0x7995('0x2d')](_0x7995('0x32'));return BPromise[_0x7995('0x25')]({'id':_0x481c74[_0x7995('0x26')][0x0]['id'],'email':_0x481c74['result'][0x0][_0x7995('0x33')],'name':_0x481c74[_0x7995('0x26')][0x0]['first_name']+'\x20'+_0x481c74['result']['last_name']});}else{logger[_0x7995('0x2d')](_0x7995('0x34'));return BPromise['resolve']({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99['username'],'name':_0x7995('0x36')});}})[_0x7995('0x37')](function(_0x177cb4){var _0x5014d2=_0x177cb4['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x5014d2,JSON[_0x7995('0x23')](_0x177cb4));});}else{logger[_0x7995('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7995('0x25')]({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99[_0x7995('0x20')],'name':_0x7995('0x36')})[_0x7995('0x37')](function(_0x53002a){var _0x2d4285=_0x53002a[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),'getUser',_0x2d4285,JSON[_0x7995('0x23')](_0x53002a));});}}function getEndUser(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee){logger[_0x7995('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0xe5ea43);return request({'method':_0x7995('0x38'),'uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x235df7[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x235df7[_0x7995('0x20')],'sessionName':_0x1f5bee[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x3a'),_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43)},'json':!![]})[_0x7995('0x24')](function(_0x6fe77b){if(_0x6fe77b[_0x7995('0x31')]&&_0x6fe77b[_0x7995('0x26')]['length']){logger['info'](_0x7995('0x3b'));return BPromise[_0x7995('0x25')]({'id':_0x6fe77b['result'][0x0]['id'],'name':_0x6fe77b['result'][0x0][_0x7995('0x3c')]+'\x20'+_0x6fe77b['result'][0x0]['lastname'],'phone':_0xe5ea43});}else{logger[_0x7995('0x2d')](_0x7995('0x3d'));return request({'method':_0x7995('0x1c'),'uri':util['format'](_0x7995('0x39'),_0x235df7['remoteUri']),'form':{'operation':_0x7995('0x1f'),'sessionName':_0x1f5bee['sessionName'],'elementType':'Contacts','element':JSON[_0x7995('0x23')]({'lastname':_0x3eb04f,'phone':_0xe5ea43,'assigned_user_id':'\x20'})},'json':!![]})[_0x7995('0x24')](function(_0xc04e5){logger[_0x7995('0x2d')]('Enduser\x20created.');return BPromise[_0x7995('0x25')]({'id':_0xc04e5[_0x7995('0x26')]['id'],'name':_0xc04e5[_0x7995('0x26')][_0x7995('0x3e')],'phone':_0xc04e5['result']['phone']});})[_0x7995('0x37')](function(_0x55791b){var _0x23c41d=_0x55791b['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x3f'),_0x23c41d,JSON[_0x7995('0x23')](_0x55791b));});}});}function getConnection(_0x4d9245){var _0x3e9e62=_0x4d9245[_0x7995('0x20')];var _0x314145=_0x4d9245[_0x7995('0x40')];return request({'method':'GET','uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x4d9245[_0x7995('0x1e')]),'qs':{'operation':'getchallenge','username':_0x3e9e62},'json':!![]})[_0x7995('0x24')](function(_0x44f516){if(_0x44f516[_0x7995('0x31')]){return request({'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x4d9245[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x41'),'username':_0x3e9e62,'accessKey':md5(_0x44f516['result'][_0x7995('0x42')]+_0x314145)},'json':!![]});}})['then'](function(_0x1d87f9){if(_0x1d87f9[_0x7995('0x31')]){return BPromise[_0x7995('0x25')](_0x1d87f9[_0x7995('0x26')]);}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x43'),_0x4d9245['id']));}})[_0x7995('0x37')](function(_0x4d46bc){var _0x427dcf=_0x4d46bc[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x44'),_0x427dcf,JSON[_0x7995('0x23')](_0x4d46bc));});}function request(_0x12d4b8){logger['info']('[HTTP]',JSON['stringify'](_0x12d4b8));return rp(_0x12d4b8);}exports[_0x7995('0x45')]=function(_0x1fd1ca,_0x4cf5db,_0x1cd85,_0x29f300,_0x31f27c,_0x1a9bd7){var _0xc04004,_0x528c8e,_0x29ee32,_0x4ab09f;_0x1a9bd7[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1a9bd7[_0x7995('0x1e')]);if(_0x31f27c&&_0x31f27c['monitor_format']){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x4cf5db[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1a9bd7[_0x7995('0x49')],_0x4cf5db[_0x7995('0x4a')],md5(_0x4cf5db[_0x7995('0x4a')]));}else{_0x4cf5db[_0x7995('0x47')]='';}return getConnection(_0x1a9bd7)[_0x7995('0x24')](function(_0x328671){_0x4ab09f=_0x328671;return getUser(_0x1a9bd7,_0x29f300[_0x7995('0x4b')],_0x4ab09f);})[_0x7995('0x24')](function(_0x133c63){_0xc04004=_0x133c63;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0xc04004['id']);return getEndUser(_0x1a9bd7,_0x4cf5db[_0x7995('0x4d')],_0x4cf5db[_0x7995('0x4e')],_0x4ab09f);})[_0x7995('0x24')](function(_0x223e08){_0x528c8e=_0x223e08;logger[_0x7995('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x528c8e['id']);return createTicket(_0x1a9bd7,_0xc04004,_0x528c8e,_0x1cd85,_0x4cf5db,_0x1cd85[_0x7995('0x4f')],_0x4ab09f);})[_0x7995('0x24')](function(_0x3b8a54){_0x29ee32=_0x3b8a54;logger[_0x7995('0x2d')]('Ticket\x20created!');logger['info'](_0x7995('0x50'),_0x29ee32['id']);var _0x197b52=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1a9bd7['remoteUri'],_[_0x7995('0x52')](_0x29ee32['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x53'),_0x7995('0x54'));emit(util['format']('user:%s',_0x29f300[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x197b52});})[_0x7995('0x37')](function(_0x1d69ce){logger[_0x7995('0x28')](_0x7995('0x53'),JSON[_0x7995('0x23')](_0x1d69ce));});};exports[_0x7995('0x56')]=function(_0x984c23,_0x50caf5,_0x18f230,_0x3ec5a8,_0xdf9e38,_0x1ecfdb,_0x59c5aa){var _0x51bf6a,_0x3053fd,_0xebb5c8,_0x47d5d7;_0x1ecfdb[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1ecfdb[_0x7995('0x1e')]);_0x1ecfdb[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x1ecfdb['serverUrl']);if(_0x59c5aa&&_0x59c5aa[_0x7995('0x57')]&&_0x59c5aa['recordingFormat']!==_0x7995('0x58')){logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x5a'));_0x50caf5[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1ecfdb[_0x7995('0x49')],_0x50caf5[_0x7995('0x4a')],md5(_0x50caf5[_0x7995('0x4a')]));}return getConnection(_0x1ecfdb)[_0x7995('0x24')](function(_0x234d8d){_0x47d5d7=_0x234d8d;return getUser(_0x1ecfdb,_0x3ec5a8['email'],_0x47d5d7);})[_0x7995('0x24')](function(_0x23bbc1){_0x51bf6a=_0x23bbc1;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x51bf6a['id']);return getEndUser(_0x1ecfdb,_0x50caf5[_0x7995('0x5b')],_0x50caf5['destcalleridnum'],_0x47d5d7);})['then'](function(_0x268fde){_0x3053fd=_0x268fde;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x3053fd['id']);return createTicket(_0x1ecfdb,_0x51bf6a,_0x3053fd,_0x18f230,_0x50caf5,_0x18f230[_0x7995('0x4f')],_0x47d5d7);})['then'](function(_0x22d317){_0xebb5c8=_0x22d317;logger['info']('Ticket\x20created!');logger[_0x7995('0x2d')](_0x7995('0x50'),_0xebb5c8['id']);var _0x3f0a71=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1ecfdb[_0x7995('0x1e')],_[_0x7995('0x52')](_0xebb5c8['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x54'));emit(util['format'](_0x7995('0x5d'),_0x3ec5a8[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x3f0a71});})['catch'](function(_0x1fe1cb){logger[_0x7995('0x28')](_0x7995('0x59'),JSON[_0x7995('0x23')](_0x1fe1cb));});};exports[_0x7995('0x5e')]=function(_0x51ab1e,_0x550a10,_0x3adfd2,_0x2f94c4,_0x1fdff6,_0x435a1b){var _0x535131,_0x5e8b4c,_0xd07c1c,_0xfe1105;_0x435a1b[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x435a1b['remoteUri']);_0x435a1b[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x435a1b['serverUrl']);if(_0x1fdff6&&_0x1fdff6['monitor_format']){logger[_0x7995('0x2d')](_0x7995('0x5f'),'Recording\x20is\x20enabled!');_0x550a10[_0x7995('0x47')]=util['format'](_0x7995('0x48'),_0x435a1b[_0x7995('0x49')],_0x550a10['uniqueid'],md5(_0x550a10['uniqueid']));}else{_0x550a10[_0x7995('0x47')]='';}return getConnection(_0x435a1b)['then'](function(_0x31b9e6){_0xfe1105=_0x31b9e6;return getUser(_0x435a1b,'',_0xfe1105);})[_0x7995('0x24')](function(_0x3dd197){_0x535131=_0x3dd197;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x535131['id']);return getEndUser(_0x435a1b,_0x550a10[_0x7995('0x4d')],_0x550a10[_0x7995('0x4e')],_0xfe1105);})[_0x7995('0x24')](function(_0x29e0ee){_0x5e8b4c=_0x29e0ee;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x5e8b4c['id']);return createTicket(_0x435a1b,_0x535131,_0x5e8b4c,_0x3adfd2,_0x550a10,_0x3adfd2[_0x7995('0x4f')],_0xfe1105);})[_0x7995('0x24')](function(_0x1ff436){_0xd07c1c=_0x1ff436;logger[_0x7995('0x2d')](_0x7995('0x60'));logger[_0x7995('0x2d')](_0x7995('0x50'),_0xd07c1c['id']);})[_0x7995('0x37')](function(_0xa2fc8e){logger[_0x7995('0x28')](_0x7995('0x5f'),JSON[_0x7995('0x23')](_0xa2fc8e));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0xf4237a,_0x1ac1e2){var _0x7b4c17=function(_0x3fd747){while(--_0x3fd747){_0xf4237a['push'](_0xf4237a['shift']());}};_0x7b4c17(++_0x1ac1e2);}(_0xe706,0xa3));var _0x6e70=function(_0x4c9380,_0x2fefc0){_0x4c9380=_0x4c9380-0x0;var _0x49a523=_0xe706[_0x4c9380];return _0x49a523;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff