// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7292=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','includes','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','success','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','login','token','getConnection','[HTTP]','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]'];(function(_0xdcb76c,_0x35b88d){var _0x7f894a=function(_0x4ee3b6){while(--_0x4ee3b6){_0xdcb76c['push'](_0xdcb76c['shift']());}};_0x7f894a(++_0x35b88d);}(_0x7292,0x6d));var _0x2729=function(_0x2ec461,_0x5f588a){_0x2ec461=_0x2ec461-0x0;var _0x28603d=_0x7292[_0x2ec461];return _0x28603d;};'use strict';var _=require(_0x2729('0x0'));var rp=require(_0x2729('0x1'));var BPromise=require(_0x2729('0x2'));var md5=require(_0x2729('0x3'));var util=require(_0x2729('0x4'));var Redis=require(_0x2729('0x5'));var intUtil=require('./util');var config=require(_0x2729('0x6'));var logger=require(_0x2729('0x7'))(_0x2729('0x8'));config[_0x2729('0x9')]=_[_0x2729('0xa')](config['redis'],{'host':_0x2729('0xb'),'port':0x18eb});var io=require(_0x2729('0xc'))(new Redis(config[_0x2729('0x9')]));function emit(_0x15612c,_0x3b4f90,_0x33d118){io['to'](_0x15612c)['emit'](_0x3b4f90,_0x33d118);}function getCustomFields(_0xe6a4a7,_0x5b3014){var _0x22d1c5={};if(_0xe6a4a7['length']>0x0){_['forEach'](_0xe6a4a7,function(_0x26d5cf){if(_[_0x2729('0xd')]([_0x2729('0xe'),_0x2729('0xf')],_0x26d5cf[_0x2729('0x10')])&&_0x26d5cf[_0x2729('0x11')]){_0x22d1c5[_0x26d5cf['idField']]=_0x26d5cf['content'][_0x2729('0x12')]();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x13')&&_0x26d5cf['variableName']&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x14')]]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x14')]]['toString']();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x15')&&_0x26d5cf[_0x2729('0x16')]&&_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')]&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()][_0x2729('0x12')]();}});}return _0x22d1c5;}function createTicket(_0x807abf,_0xe4dc1d,_0x2fc850,_0x2ad137,_0xb5bba6,_0xd4320c,_0x17db0a){logger[_0x2729('0x19')](_0x2729('0x1a'));var _0x1f7769=_[_0x2729('0x1b')]({'parent_id':'','assigned_user_id':_0xe4dc1d['id'],'ticketpriorities':_0x2729('0x1c'),'ticketstatus':_0x2729('0x1d'),'ticket_title':intUtil[_0x2729('0x1e')](_0x2ad137[_0x2729('0x1f')],_0xb5bba6,'\x20'),'description':intUtil['getString'](_0x2ad137['Descriptions'],_0xb5bba6,'\x0a'),'contact_id':_0x2fc850['id']},getCustomFields(_0xd4320c,_0xb5bba6));var _0x348379={'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x807abf['remoteUri']),'form':{'operation':_0x2729('0x23'),'username':_0x807abf['username'],'sessionName':_0x17db0a[_0x2729('0x24')],'elementType':_0x2729('0x25'),'element':JSON[_0x2729('0x26')](_0x1f7769)},'json':!![]};return request(_0x348379)['then'](function(_0x320de3){if(_0x320de3['success']){return BPromise[_0x2729('0x27')]({'id':_0x320de3['result']['id']});}else{throw new Error(util[_0x2729('0x21')](_0x2729('0x28'),JSON['stringify'](_0x320de3[_0x2729('0x29')])));}})[_0x2729('0x2a')](function(_0x5cea76){var _0x5b40bd=_0x5cea76[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x2d'),_0x5b40bd,JSON['stringify'](_0x5cea76));});}function getUser(_0x319d1d,_0x23d7ed,_0x3bc5ae){if(intUtil[_0x2729('0x2e')](_0x23d7ed)){logger[_0x2729('0x19')](_0x2729('0x2f'),_0x23d7ed);return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x319d1d[_0x2729('0x31')]),'qs':{'operation':'query','username':_0x319d1d['username'],'sessionName':_0x3bc5ae[_0x2729('0x24')],'query':util[_0x2729('0x21')](_0x2729('0x32'),_0x23d7ed)},'json':!![]})['then'](function(_0x56e58a){if(_0x56e58a['success']&&_0x56e58a[_0x2729('0x33')][_0x2729('0x34')]){logger[_0x2729('0x19')]('Agent\x20found!');return BPromise[_0x2729('0x27')]({'id':_0x56e58a[_0x2729('0x33')][0x0]['id'],'email':_0x56e58a[_0x2729('0x33')][0x0][_0x2729('0x35')],'name':_0x56e58a[_0x2729('0x33')][0x0]['first_name']+'\x20'+_0x56e58a[_0x2729('0x33')]['last_name']});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':'admin'});}})['catch'](function(_0x4e18c3){var _0x1cbd7a=_0x4e18c3[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x1cbd7a,JSON[_0x2729('0x26')](_0x4e18c3));});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':_0x2729('0x39')})['catch'](function(_0x53f9e2){var _0x41fa5c=_0x53f9e2[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x41fa5c,JSON[_0x2729('0x26')](_0x53f9e2));});}}function getEndUser(_0xaa64b2,_0x4ca8c7,_0x2b1227,_0x897118){logger[_0x2729('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x2b1227);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0xaa64b2['remoteUri']),'qs':{'operation':'query','username':_0xaa64b2[_0x2729('0x37')],'sessionName':_0x897118[_0x2729('0x24')],'query':util['format'](_0x2729('0x3a'),_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227)},'json':!![]})[_0x2729('0x3b')](function(_0x4d96c6){if(_0x4d96c6[_0x2729('0x3c')]&&_0x4d96c6['result'][_0x2729('0x34')]){logger[_0x2729('0x19')](_0x2729('0x3d'));return BPromise[_0x2729('0x27')]({'id':_0x4d96c6[_0x2729('0x33')][0x0]['id'],'name':_0x4d96c6['result'][0x0][_0x2729('0x3e')]+'\x20'+_0x4d96c6[_0x2729('0x33')][0x0]['lastname'],'phone':_0x2b1227});}else{logger[_0x2729('0x19')](_0x2729('0x3f'));return request({'method':'POST','uri':util[_0x2729('0x21')]('%s/webservice.php',_0xaa64b2[_0x2729('0x31')]),'form':{'operation':_0x2729('0x23'),'sessionName':_0x897118[_0x2729('0x24')],'elementType':_0x2729('0x40'),'element':JSON[_0x2729('0x26')]({'lastname':_0x4ca8c7,'phone':_0x2b1227,'assigned_user_id':'\x20'})},'json':!![]})[_0x2729('0x3b')](function(_0x541933){logger[_0x2729('0x19')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x541933[_0x2729('0x33')]['id'],'name':_0x541933[_0x2729('0x33')]['lastname'],'phone':_0x541933[_0x2729('0x33')][_0x2729('0x41')]});})[_0x2729('0x2a')](function(_0x532e43){var _0x4c8f43=_0x532e43[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x42'),_0x4c8f43,JSON[_0x2729('0x26')](_0x532e43));});}});}function getConnection(_0x2beb5b){var _0x2dc204=_0x2beb5b['username'];var _0x873227=_0x2beb5b[_0x2729('0x43')];return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b[_0x2729('0x31')]),'qs':{'operation':'getchallenge','username':_0x2dc204},'json':!![]})[_0x2729('0x3b')](function(_0x45d8ce){if(_0x45d8ce[_0x2729('0x3c')]){return request({'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b['remoteUri']),'form':{'operation':_0x2729('0x44'),'username':_0x2dc204,'accessKey':md5(_0x45d8ce['result'][_0x2729('0x45')]+_0x873227)},'json':!![]});}})[_0x2729('0x3b')](function(_0x21423e){if(_0x21423e[_0x2729('0x3c')]){return BPromise[_0x2729('0x27')](_0x21423e['result']);}else{throw new Error(util[_0x2729('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x2beb5b['id']));}})['catch'](function(_0x25bbc4){var _0x490750=_0x25bbc4['statusCode']||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x46'),_0x490750,JSON[_0x2729('0x26')](_0x25bbc4));});}function request(_0x13087c){logger['info'](_0x2729('0x47'),JSON[_0x2729('0x26')](_0x13087c));return rp(_0x13087c);}exports['queue']=function(_0x206775,_0xc15158,_0x2989b7,_0x6615,_0x447ea2,_0x1c34fc){var _0x5e235b,_0x29dcce,_0x287f68,_0xcc2c33;_0x1c34fc[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x1c34fc[_0x2729('0x31')]);if(_0x447ea2&&_0x447ea2[_0x2729('0x48')]){logger[_0x2729('0x19')](_0x2729('0x49'),'Recording\x20is\x20enabled!');_0xc15158[_0x2729('0x4a')]=util[_0x2729('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c34fc[_0x2729('0x4b')],_0xc15158[_0x2729('0x4c')],md5(_0xc15158[_0x2729('0x4c')]));}else{_0xc15158['recordingURL']='';}return getConnection(_0x1c34fc)[_0x2729('0x3b')](function(_0x1e819a){_0xcc2c33=_0x1e819a;return getUser(_0x1c34fc,_0x6615['email'],_0xcc2c33);})['then'](function(_0x3abd2d){_0x5e235b=_0x3abd2d;logger['info'](_0x2729('0x4d'),_0x5e235b['id']);return getEndUser(_0x1c34fc,_0xc15158['calleridname'],_0xc15158[_0x2729('0x4e')],_0xcc2c33);})[_0x2729('0x3b')](function(_0x31783d){_0x29dcce=_0x31783d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x29dcce['id']);return createTicket(_0x1c34fc,_0x5e235b,_0x29dcce,_0x2989b7,_0xc15158,_0x2989b7[_0x2729('0x50')],_0xcc2c33);})['then'](function(_0x3ecd80){_0x287f68=_0x3ecd80;logger[_0x2729('0x19')]('Ticket\x20created!');logger[_0x2729('0x19')]('The\x20Ticket\x20ID\x20is:',_0x287f68['id']);var _0x7b6ef4=util[_0x2729('0x21')](_0x2729('0x51'),_0x1c34fc[_0x2729('0x31')],_[_0x2729('0x52')](_0x287f68['id'],'x')[0x1]);logger['info'](_0x2729('0x49'),_0x2729('0x53'));emit(util[_0x2729('0x21')](_0x2729('0x54'),_0x6615[_0x2729('0x17')]),'trigger:browser:url',{'uri':_0x7b6ef4});})[_0x2729('0x2a')](function(_0x20a75f){logger[_0x2729('0x29')](_0x2729('0x49'),JSON[_0x2729('0x26')](_0x20a75f));});};exports[_0x2729('0x55')]=function(_0x1970da,_0x2c8cae,_0xa664f5,_0x495bf9,_0x1eedfa,_0x48b59a,_0x20924c){var _0x2eed09,_0x11b0e8,_0x4bd659,_0x34f42b;_0x48b59a[_0x2729('0x31')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x31')]);_0x48b59a[_0x2729('0x4b')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x4b')]);if(_0x20924c&&_0x20924c[_0x2729('0x57')]&&_0x20924c[_0x2729('0x57')]!=='none'){logger[_0x2729('0x19')](_0x2729('0x58'),'Recording\x20is\x20enabled!');_0x2c8cae[_0x2729('0x4a')]=util[_0x2729('0x21')](_0x2729('0x59'),_0x48b59a[_0x2729('0x4b')],_0x2c8cae[_0x2729('0x4c')],md5(_0x2c8cae[_0x2729('0x4c')]));}return getConnection(_0x48b59a)[_0x2729('0x3b')](function(_0x3b6b70){_0x34f42b=_0x3b6b70;return getUser(_0x48b59a,_0x495bf9[_0x2729('0x5a')],_0x34f42b);})['then'](function(_0x47558c){_0x2eed09=_0x47558c;logger[_0x2729('0x19')](_0x2729('0x4d'),_0x2eed09['id']);return getEndUser(_0x48b59a,_0x2c8cae['destcalleridname'],_0x2c8cae[_0x2729('0x5b')],_0x34f42b);})['then'](function(_0xeaf524){_0x11b0e8=_0xeaf524;logger['info']('The\x20Enduser\x20ID\x20is:',_0x11b0e8['id']);return createTicket(_0x48b59a,_0x2eed09,_0x11b0e8,_0xa664f5,_0x2c8cae,_0xa664f5['Fields'],_0x34f42b);})[_0x2729('0x3b')](function(_0x267bb5){_0x4bd659=_0x267bb5;logger[_0x2729('0x19')](_0x2729('0x5c'));logger['info'](_0x2729('0x5d'),_0x4bd659['id']);var _0x34966a=util[_0x2729('0x21')](_0x2729('0x51'),_0x48b59a[_0x2729('0x31')],_[_0x2729('0x52')](_0x4bd659['id'],'x')[0x1]);logger[_0x2729('0x19')](_0x2729('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2729('0x21')]('user:%s',_0x495bf9[_0x2729('0x17')]),_0x2729('0x5e'),{'uri':_0x34966a});})[_0x2729('0x2a')](function(_0x28be2f){logger['error'](_0x2729('0x58'),JSON['stringify'](_0x28be2f));});};exports[_0x2729('0x5f')]=function(_0x452950,_0x3b187d,_0x30c3b7,_0x28c897,_0x42257f,_0x3551d9){var _0x40e9be,_0x4cba7e,_0x39f211,_0x1511c1;_0x3551d9[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x31')]);_0x3551d9['serverUrl']=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x4b')]);if(_0x42257f&&_0x42257f[_0x2729('0x48')]){logger[_0x2729('0x19')]('['+_0x3b187d[_0x2729('0x60')][_0x2729('0x61')]()+']',_0x2729('0x62'));_0x3b187d[_0x2729('0x4a')]=util['format'](_0x2729('0x59'),_0x3551d9[_0x2729('0x4b')],_0x3b187d['uniqueid'],md5(_0x3b187d[_0x2729('0x4c')]));}else{_0x3b187d[_0x2729('0x4a')]='';}return getConnection(_0x3551d9)['then'](function(_0x347f68){_0x1511c1=_0x347f68;return getUser(_0x3551d9,'',_0x1511c1);})[_0x2729('0x3b')](function(_0x47a6a0){_0x40e9be=_0x47a6a0;logger['info'](_0x2729('0x4d'),_0x40e9be['id']);return getEndUser(_0x3551d9,_0x3b187d['calleridname'],_0x3b187d[_0x2729('0x4e')],_0x1511c1);})[_0x2729('0x3b')](function(_0x123d3d){_0x4cba7e=_0x123d3d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x4cba7e['id']);return createTicket(_0x3551d9,_0x40e9be,_0x4cba7e,_0x30c3b7,_0x3b187d,_0x30c3b7[_0x2729('0x50')],_0x1511c1);})[_0x2729('0x3b')](function(_0x3674b2){_0x39f211=_0x3674b2;logger[_0x2729('0x19')](_0x2729('0x5c'));logger[_0x2729('0x19')](_0x2729('0x5d'),_0x39f211['id']);})[_0x2729('0x2a')](function(_0x486f8f){logger[_0x2729('0x29')]('['+_0x3b187d['lastevent'][_0x2729('0x61')]()+']',JSON[_0x2729('0x26')](_0x486f8f));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x2e839b,_0x1c3fe5){var _0x6b275d=function(_0x5e051){while(--_0x5e051){_0x2e839b['push'](_0x2e839b['shift']());}};_0x6b275d(++_0x1c3fe5);}(_0xe706,0xa3));var _0x6e70=function(_0x2020ea,_0x26fc4f){_0x2020ea=_0x2020ea-0x0;var _0x3657fe=_0xe706[_0x2020ea];return _0x3657fe;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff