// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa176=['Normal','getString','Subjects','POST','format','remoteUri','create','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','result','first_name','last_name','userId','admin','statusCode','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','unmanaged','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variable','variableName','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge'];(function(_0x131887,_0x47eb02){var _0x404cba=function(_0x236839){while(--_0x236839){_0x131887['push'](_0x131887['shift']());}};_0x404cba(++_0x47eb02);}(_0xa176,0x171));var _0x6a17=function(_0x1cf3b3,_0x2a670a){_0x1cf3b3=_0x1cf3b3-0x0;var _0x52a3bc=_0xa176[_0x1cf3b3];return _0x52a3bc;};'use strict';var _=require(_0x6a17('0x0'));var rp=require('request-promise');var BPromise=require(_0x6a17('0x1'));var md5=require(_0x6a17('0x2'));var util=require(_0x6a17('0x3'));var Redis=require(_0x6a17('0x4'));var intUtil=require(_0x6a17('0x5'));var config=require(_0x6a17('0x6'));var logger=require(_0x6a17('0x7'))(_0x6a17('0x8'));config[_0x6a17('0x9')]=_['defaults'](config[_0x6a17('0x9')],{'host':_0x6a17('0xa'),'port':0x18eb});var io=require(_0x6a17('0xb'))(new Redis(config[_0x6a17('0x9')]));function emit(_0x713757,_0x5bdf36,_0x13a218){io['to'](_0x713757)[_0x6a17('0xc')](_0x5bdf36,_0x13a218);}function getCustomFields(_0xd58a84,_0x5bcae1){var _0x9af750={};if(_0xd58a84[_0x6a17('0xd')]>0x0){_['forEach'](_0xd58a84,function(_0x45f1fd){if(_0x45f1fd[_0x6a17('0xe')]===_0x6a17('0xf')&&_0x45f1fd[_0x6a17('0x10')]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x45f1fd[_0x6a17('0x11')][_0x6a17('0x12')]();}else if(_0x45f1fd['type']===_0x6a17('0x13')&&_0x45f1fd['variableName']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd['variableName']]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd[_0x6a17('0x14')]][_0x6a17('0x12')]();}else if(_0x45f1fd[_0x6a17('0xe')]==='customVariable'&&_0x45f1fd[_0x6a17('0x15')]&&_0x45f1fd[_0x6a17('0x15')]['name']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd[_0x6a17('0x15')]['name'][_0x6a17('0x16')]()]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd['Variable'][_0x6a17('0x17')][_0x6a17('0x16')]()][_0x6a17('0x12')]();}});}return _0x9af750;}function createTicket(_0x3bbecb,_0x4ef586,_0x3c034b,_0x42e6d2,_0x69a29a,_0x1eb4fd,_0x1e9948){logger[_0x6a17('0x18')](_0x6a17('0x19'));var _0x3ad9fc=_[_0x6a17('0x1a')]({'parent_id':'','assigned_user_id':_0x4ef586['id'],'ticketpriorities':_0x6a17('0x1b'),'ticketstatus':'Open','ticket_title':intUtil[_0x6a17('0x1c')](_0x42e6d2[_0x6a17('0x1d')],_0x69a29a,'\x20'),'description':intUtil['getString'](_0x42e6d2['Descriptions'],_0x69a29a,'\x0a'),'contact_id':_0x3c034b['id']},getCustomFields(_0x1eb4fd,_0x69a29a));var _0x29d8b2={'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')]('%s/webservice.php',_0x3bbecb[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'username':_0x3bbecb[_0x6a17('0x22')],'sessionName':_0x1e9948['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6a17('0x23')](_0x3ad9fc)},'json':!![]};return request(_0x29d8b2)[_0x6a17('0x24')](function(_0x348b93){if(_0x348b93[_0x6a17('0x25')]){return BPromise['resolve']({'id':_0x348b93['result']['id']});}else{throw new Error(util[_0x6a17('0x1f')](_0x6a17('0x26'),JSON[_0x6a17('0x23')](_0x348b93[_0x6a17('0x27')])));}})[_0x6a17('0x28')](function(_0x28eecd){var _0x27f032=_0x28eecd['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x2a'),_0x27f032,JSON[_0x6a17('0x23')](_0x28eecd));});}function getUser(_0x332be6,_0x572bac,_0x514bbb){if(intUtil[_0x6a17('0x2b')](_0x572bac)){logger[_0x6a17('0x18')]('Getting\x20agent\x20with\x20email',_0x572bac);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x332be6[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x332be6[_0x6a17('0x22')],'sessionName':_0x514bbb[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x30'),_0x572bac)},'json':!![]})[_0x6a17('0x24')](function(_0x4bde04){if(_0x4bde04[_0x6a17('0x25')]&&_0x4bde04['result']['length']){logger[_0x6a17('0x18')](_0x6a17('0x31'));return BPromise[_0x6a17('0x32')]({'id':_0x4bde04['result'][0x0]['id'],'email':_0x4bde04['result'][0x0]['email1'],'name':_0x4bde04[_0x6a17('0x33')][0x0][_0x6a17('0x34')]+'\x20'+_0x4bde04[_0x6a17('0x33')][_0x6a17('0x35')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6['username'],'name':_0x6a17('0x37')});}})[_0x6a17('0x28')](function(_0x322f6f){var _0x11095b=_0x322f6f[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6a17('0x39'),_0x11095b,JSON[_0x6a17('0x23')](_0x322f6f));});}else{logger[_0x6a17('0x18')](_0x6a17('0x3a'));return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6[_0x6a17('0x22')],'name':_0x6a17('0x37')})[_0x6a17('0x28')](function(_0x64061c){var _0x148046=_0x64061c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),'getUser',_0x148046,JSON['stringify'](_0x64061c));});}}function getEndUser(_0x1cfedc,_0x32c415,_0x37b53c,_0x4e3120){logger['info'](_0x6a17('0x3b'),_0x37b53c);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x1cfedc[_0x6a17('0x22')],'sessionName':_0x4e3120[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x3c'),_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c)},'json':!![]})[_0x6a17('0x24')](function(_0x514bf1){if(_0x514bf1[_0x6a17('0x25')]&&_0x514bf1[_0x6a17('0x33')][_0x6a17('0xd')]){logger[_0x6a17('0x18')](_0x6a17('0x3d'));return BPromise[_0x6a17('0x32')]({'id':_0x514bf1[_0x6a17('0x33')][0x0]['id'],'name':_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3e')]+'\x20'+_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3f')],'phone':_0x37b53c});}else{logger[_0x6a17('0x18')](_0x6a17('0x40'));return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'sessionName':_0x4e3120[_0x6a17('0x2f')],'elementType':'Contacts','element':JSON[_0x6a17('0x23')]({'lastname':_0x32c415,'phone':_0x37b53c,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x6da9e){logger['info']('Enduser\x20created.');return BPromise[_0x6a17('0x32')]({'id':_0x6da9e[_0x6a17('0x33')]['id'],'name':_0x6da9e[_0x6a17('0x33')][_0x6a17('0x3f')],'phone':_0x6da9e['result'][_0x6a17('0x41')]});})[_0x6a17('0x28')](function(_0x4c768c){var _0x3200ba=_0x4c768c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x42'),_0x3200ba,JSON[_0x6a17('0x23')](_0x4c768c));});}});}function getConnection(_0x53ffd4){var _0x1f9cd2=_0x53ffd4['username'];var _0x4bd792=_0x53ffd4[_0x6a17('0x43')];return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4['remoteUri']),'qs':{'operation':_0x6a17('0x44'),'username':_0x1f9cd2},'json':!![]})[_0x6a17('0x24')](function(_0x2cc805){if(_0x2cc805['success']){return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4[_0x6a17('0x20')]),'form':{'operation':'login','username':_0x1f9cd2,'accessKey':md5(_0x2cc805[_0x6a17('0x33')][_0x6a17('0x45')]+_0x4bd792)},'json':!![]});}})['then'](function(_0x2fbabc){if(_0x2fbabc[_0x6a17('0x25')]){return BPromise['resolve'](_0x2fbabc['result']);}else{throw new Error(util['format'](_0x6a17('0x46'),_0x53ffd4['id']));}})[_0x6a17('0x28')](function(_0x30c1ff){var _0x22f23b=_0x30c1ff[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x47'),_0x22f23b,JSON['stringify'](_0x30c1ff));});}function request(_0x32d7c6){logger['info'](_0x6a17('0x48'),JSON[_0x6a17('0x23')](_0x32d7c6));return rp(_0x32d7c6);}exports[_0x6a17('0x49')]=function(_0x2ddcf8,_0x58e869,_0x472693,_0x243730,_0x477779,_0x5373b7){var _0x2fd9a5,_0x12dbe3,_0x557d05,_0x34c3c1;_0x5373b7[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x5373b7[_0x6a17('0x20')]);if(_0x477779&&_0x477779[_0x6a17('0x4a')]){logger[_0x6a17('0x18')](_0x6a17('0x4b'),_0x6a17('0x4c'));_0x58e869[_0x6a17('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5373b7[_0x6a17('0x4e')],_0x58e869['uniqueid'],md5(_0x58e869[_0x6a17('0x4f')]));}else{_0x58e869[_0x6a17('0x4d')]='';}return getConnection(_0x5373b7)[_0x6a17('0x24')](function(_0x1ba329){_0x34c3c1=_0x1ba329;return getUser(_0x5373b7,_0x243730['email'],_0x34c3c1);})[_0x6a17('0x24')](function(_0x37aab7){_0x2fd9a5=_0x37aab7;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x2fd9a5['id']);return getEndUser(_0x5373b7,_0x58e869[_0x6a17('0x51')],_0x58e869[_0x6a17('0x52')],_0x34c3c1);})[_0x6a17('0x24')](function(_0xd920de){_0x12dbe3=_0xd920de;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x12dbe3['id']);return createTicket(_0x5373b7,_0x2fd9a5,_0x12dbe3,_0x472693,_0x58e869,_0x472693[_0x6a17('0x54')],_0x34c3c1);})['then'](function(_0x8d0666){_0x557d05=_0x8d0666;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x557d05['id']);var _0x105a78=util[_0x6a17('0x1f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x5373b7[_0x6a17('0x20')],_[_0x6a17('0x57')](_0x557d05['id'],'x')[0x1]);logger[_0x6a17('0x18')]('[QUEUE]',_0x6a17('0x58'));emit(util['format'](_0x6a17('0x59'),_0x243730[_0x6a17('0x17')]),_0x6a17('0x5a'),{'uri':_0x105a78});})[_0x6a17('0x28')](function(_0x5481f7){logger['error'](_0x6a17('0x4b'),JSON[_0x6a17('0x23')](_0x5481f7));});};exports['outbound']=function(_0x5b903c,_0x3ee5ee,_0x398f6b,_0x381fe7,_0x11178d,_0x53b813,_0xede0e2){var _0x1a1095,_0x1f5c5b,_0x190a0c,_0x51d0db;_0x53b813['remoteUri']=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x20')]);_0x53b813[_0x6a17('0x4e')]=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x4e')]);if(_0xede0e2&&_0xede0e2[_0x6a17('0x5c')]&&_0xede0e2[_0x6a17('0x5c')]!=='none'){logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Recording\x20is\x20enabled!');_0x3ee5ee[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x53b813['serverUrl'],_0x3ee5ee['uniqueid'],md5(_0x3ee5ee['uniqueid']));}return getConnection(_0x53b813)[_0x6a17('0x24')](function(_0xb9175e){_0x51d0db=_0xb9175e;return getUser(_0x53b813,_0x381fe7[_0x6a17('0x5f')],_0x51d0db);})['then'](function(_0x256b8b){_0x1a1095=_0x256b8b;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x1a1095['id']);return getEndUser(_0x53b813,_0x3ee5ee['destcalleridname'],_0x3ee5ee[_0x6a17('0x60')],_0x51d0db);})[_0x6a17('0x24')](function(_0x53577f){_0x1f5c5b=_0x53577f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x1f5c5b['id']);return createTicket(_0x53b813,_0x1a1095,_0x1f5c5b,_0x398f6b,_0x3ee5ee,_0x398f6b[_0x6a17('0x54')],_0x51d0db);})[_0x6a17('0x24')](function(_0x2da40b){_0x190a0c=_0x2da40b;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x190a0c['id']);var _0x555934=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x53b813['remoteUri'],_[_0x6a17('0x57')](_0x190a0c['id'],'x')[0x1]);logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6a17('0x59'),_0x381fe7[_0x6a17('0x17')]),'trigger:browser:url',{'uri':_0x555934});})['catch'](function(_0x1ad63c){logger[_0x6a17('0x27')](_0x6a17('0x5d'),JSON[_0x6a17('0x23')](_0x1ad63c));});};exports[_0x6a17('0x61')]=function(_0x57add5,_0x3ff328,_0x29b172,_0x56e9df,_0x1caa0e,_0x39de26){var _0x44f290,_0x88c226,_0x1be34f,_0x4d12d5;_0x39de26[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x39de26['remoteUri']);_0x39de26[_0x6a17('0x4e')]=intUtil['stripTrailingSlash'](_0x39de26['serverUrl']);if(_0x1caa0e&&_0x1caa0e['monitor_format']){logger[_0x6a17('0x18')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',_0x6a17('0x4c'));_0x3ff328[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x39de26[_0x6a17('0x4e')],_0x3ff328['uniqueid'],md5(_0x3ff328[_0x6a17('0x4f')]));}else{_0x3ff328[_0x6a17('0x4d')]='';}return getConnection(_0x39de26)[_0x6a17('0x24')](function(_0x308a46){_0x4d12d5=_0x308a46;return getUser(_0x39de26,'',_0x4d12d5);})['then'](function(_0x36fa3d){_0x44f290=_0x36fa3d;logger[_0x6a17('0x18')]('The\x20User\x20ID\x20is:',_0x44f290['id']);return getEndUser(_0x39de26,_0x3ff328[_0x6a17('0x51')],_0x3ff328[_0x6a17('0x52')],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5b204f){_0x88c226=_0x5b204f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x88c226['id']);return createTicket(_0x39de26,_0x44f290,_0x88c226,_0x29b172,_0x3ff328,_0x29b172['Fields'],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5ce2ee){_0x1be34f=_0x5ce2ee;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x1be34f['id']);})[_0x6a17('0x28')](function(_0x1e2bc6){logger[_0x6a17('0x27')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',JSON['stringify'](_0x1e2bc6));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x2e839b,_0x1c3fe5){var _0x6b275d=function(_0x5e051){while(--_0x5e051){_0x2e839b['push'](_0x2e839b['shift']());}};_0x6b275d(++_0x1c3fe5);}(_0xe706,0xa3));var _0x6e70=function(_0x2020ea,_0x26fc4f){_0x2020ea=_0x2020ea-0x0;var _0x3657fe=_0xe706[_0x2020ea];return _0x3657fe;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff