// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4a0f=['Creating\x20new\x20ticket...','merge','Normal','Subjects','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','length','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','error','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','../../../../config/environment','vTiger','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','toString','variableName','customVariable','Variable','name','toLowerCase','info'];(function(_0x543084,_0x4337f5){var _0x306a57=function(_0x2769ed){while(--_0x2769ed){_0x543084['push'](_0x543084['shift']());}};_0x306a57(++_0x4337f5);}(_0x4a0f,0xae));var _0xf4a0=function(_0x26d00d,_0x1221a2){_0x26d00d=_0x26d00d-0x0;var _0x130ab6=_0x4a0f[_0x26d00d];return _0x130ab6;};'use strict';var _=require(_0xf4a0('0x0'));var rp=require(_0xf4a0('0x1'));var BPromise=require(_0xf4a0('0x2'));var md5=require(_0xf4a0('0x3'));var util=require(_0xf4a0('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf4a0('0x5'));var logger=require('../../../../config/logger')(_0xf4a0('0x6'));config[_0xf4a0('0x7')]=_['defaults'](config[_0xf4a0('0x7')],{'host':_0xf4a0('0x8'),'port':0x18eb});var io=require(_0xf4a0('0x9'))(new Redis(config[_0xf4a0('0x7')]));function emit(_0x5e2ad0,_0x457abe,_0x27042c){io['to'](_0x5e2ad0)[_0xf4a0('0xa')](_0x457abe,_0x27042c);}function getCustomFields(_0x582066,_0x48a47d){var _0x4e7f69={};if(_0x582066['length']>0x0){_[_0xf4a0('0xb')](_0x582066,function(_0x3d8c62){if(_0x3d8c62[_0xf4a0('0xc')]===_0xf4a0('0xd')&&_0x3d8c62[_0xf4a0('0xe')]){_0x4e7f69[_0x3d8c62[_0xf4a0('0xe')]]=_0x3d8c62['content'][_0xf4a0('0xf')]();}else if(_0x3d8c62[_0xf4a0('0xc')]==='variable'&&_0x3d8c62[_0xf4a0('0x10')]&&_0x3d8c62[_0xf4a0('0xe')]&&_0x48a47d[_0x3d8c62[_0xf4a0('0x10')]]){_0x4e7f69[_0x3d8c62['idField']]=_0x48a47d[_0x3d8c62[_0xf4a0('0x10')]][_0xf4a0('0xf')]();}else if(_0x3d8c62[_0xf4a0('0xc')]===_0xf4a0('0x11')&&_0x3d8c62[_0xf4a0('0x12')]&&_0x3d8c62['Variable'][_0xf4a0('0x13')]&&_0x3d8c62['idField']&&_0x48a47d[_0x3d8c62[_0xf4a0('0x12')]['name'][_0xf4a0('0x14')]()]){_0x4e7f69[_0x3d8c62[_0xf4a0('0xe')]]=_0x48a47d[_0x3d8c62[_0xf4a0('0x12')][_0xf4a0('0x13')]['toLowerCase']()]['toString']();}});}return _0x4e7f69;}function createTicket(_0x458371,_0x1bc450,_0x489bd9,_0x404f46,_0x4cefad,_0x3660c6,_0x5681bc){logger[_0xf4a0('0x15')](_0xf4a0('0x16'));var _0x43b0f7=_[_0xf4a0('0x17')]({'parent_id':'','assigned_user_id':_0x1bc450['id'],'ticketpriorities':_0xf4a0('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x404f46[_0xf4a0('0x19')],_0x4cefad,'\x20'),'description':intUtil[_0xf4a0('0x1a')](_0x404f46[_0xf4a0('0x1b')],_0x4cefad,'\x0a'),'contact_id':_0x489bd9['id']},getCustomFields(_0x3660c6,_0x4cefad));var _0x5591ca={'method':_0xf4a0('0x1c'),'uri':util[_0xf4a0('0x1d')](_0xf4a0('0x1e'),_0x458371[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x20'),'username':_0x458371[_0xf4a0('0x21')],'sessionName':_0x5681bc[_0xf4a0('0x22')],'elementType':_0xf4a0('0x23'),'element':JSON[_0xf4a0('0x24')](_0x43b0f7)},'json':!![]};return request(_0x5591ca)['then'](function(_0x10da71){if(_0x10da71[_0xf4a0('0x25')]){return BPromise[_0xf4a0('0x26')]({'id':_0x10da71[_0xf4a0('0x27')]['id']});}else{throw new Error(util[_0xf4a0('0x1d')](_0xf4a0('0x28'),JSON['stringify'](_0x10da71['error'])));}})[_0xf4a0('0x29')](function(_0x1e5b55){var _0x2c9fca=_0x1e5b55[_0xf4a0('0x2a')]||0x1f4;logger['error'](_0xf4a0('0x2b'),_0xf4a0('0x2c'),_0x2c9fca,JSON[_0xf4a0('0x24')](_0x1e5b55));});}function getUser(_0x336699,_0x4c6654,_0x14b9d4){if(intUtil[_0xf4a0('0x2d')](_0x4c6654)){logger[_0xf4a0('0x15')](_0xf4a0('0x2e'),_0x4c6654);return request({'method':'GET','uri':util['format'](_0xf4a0('0x1e'),_0x336699[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x2f'),'username':_0x336699[_0xf4a0('0x21')],'sessionName':_0x14b9d4[_0xf4a0('0x22')],'query':util[_0xf4a0('0x1d')](_0xf4a0('0x30'),_0x4c6654)},'json':!![]})[_0xf4a0('0x31')](function(_0x3919c7){if(_0x3919c7[_0xf4a0('0x25')]&&_0x3919c7[_0xf4a0('0x27')][_0xf4a0('0x32')]){logger[_0xf4a0('0x15')]('Agent\x20found!');return BPromise[_0xf4a0('0x26')]({'id':_0x3919c7[_0xf4a0('0x27')][0x0]['id'],'email':_0x3919c7[_0xf4a0('0x27')][0x0]['email1'],'name':_0x3919c7[_0xf4a0('0x27')][0x0]['first_name']+'\x20'+_0x3919c7['result'][_0xf4a0('0x33')]});}else{logger['info'](_0xf4a0('0x34'));return BPromise[_0xf4a0('0x26')]({'id':_0x14b9d4[_0xf4a0('0x35')],'email':_0x336699[_0xf4a0('0x21')],'name':_0xf4a0('0x36')});}})[_0xf4a0('0x29')](function(_0x2390dc){var _0x31bd9e=_0x2390dc[_0xf4a0('0x2a')]||0x1f4;logger[_0xf4a0('0x37')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x31bd9e,JSON[_0xf4a0('0x24')](_0x2390dc));});}else{logger['info'](_0xf4a0('0x34'));return BPromise['resolve']({'id':_0x14b9d4[_0xf4a0('0x35')],'email':_0x336699['username'],'name':_0xf4a0('0x36')})['catch'](function(_0x148b37){var _0xbcb95e=_0x148b37[_0xf4a0('0x2a')]||0x1f4;logger['error'](_0xf4a0('0x2b'),'getUser',_0xbcb95e,JSON['stringify'](_0x148b37));});}}function getEndUser(_0x2c27fa,_0xb0f76e,_0x4f4a0b,_0x5d9101){logger[_0xf4a0('0x15')]('Searching\x20end\x20user\x20with\x20phone',_0x4f4a0b);return request({'method':_0xf4a0('0x38'),'uri':util['format']('%s/webservice.php',_0x2c27fa[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x2f'),'username':_0x2c27fa[_0xf4a0('0x21')],'sessionName':_0x5d9101[_0xf4a0('0x22')],'query':util[_0xf4a0('0x1d')](_0xf4a0('0x39'),_0x4f4a0b,_0x4f4a0b,_0x4f4a0b,_0x4f4a0b,_0x4f4a0b)},'json':!![]})['then'](function(_0x299026){if(_0x299026['success']&&_0x299026['result'][_0xf4a0('0x32')]){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x299026[_0xf4a0('0x27')][0x0]['id'],'name':_0x299026[_0xf4a0('0x27')][0x0][_0xf4a0('0x3a')]+'\x20'+_0x299026[_0xf4a0('0x27')][0x0][_0xf4a0('0x3b')],'phone':_0x4f4a0b});}else{logger[_0xf4a0('0x15')](_0xf4a0('0x3c'));return request({'method':_0xf4a0('0x1c'),'uri':util['format'](_0xf4a0('0x1e'),_0x2c27fa[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x20'),'sessionName':_0x5d9101[_0xf4a0('0x22')],'elementType':_0xf4a0('0x3d'),'element':JSON[_0xf4a0('0x24')]({'lastname':_0xb0f76e,'phone':_0x4f4a0b,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x107d45){logger[_0xf4a0('0x15')](_0xf4a0('0x3e'));return BPromise[_0xf4a0('0x26')]({'id':_0x107d45[_0xf4a0('0x27')]['id'],'name':_0x107d45['result'][_0xf4a0('0x3b')],'phone':_0x107d45[_0xf4a0('0x27')]['phone']});})[_0xf4a0('0x29')](function(_0x1e06f2){var _0x4aa418=_0x1e06f2[_0xf4a0('0x2a')]||0x1f4;logger[_0xf4a0('0x37')](_0xf4a0('0x2b'),_0xf4a0('0x3f'),_0x4aa418,JSON['stringify'](_0x1e06f2));});}});}function getConnection(_0x1d2e28){var _0x4a5387=_0x1d2e28[_0xf4a0('0x21')];var _0x1f1a6e=_0x1d2e28[_0xf4a0('0x40')];return request({'method':_0xf4a0('0x38'),'uri':util[_0xf4a0('0x1d')](_0xf4a0('0x1e'),_0x1d2e28[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x41'),'username':_0x4a5387},'json':!![]})[_0xf4a0('0x31')](function(_0x57cafa){if(_0x57cafa['success']){return request({'method':_0xf4a0('0x1c'),'uri':util['format'](_0xf4a0('0x1e'),_0x1d2e28[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x42'),'username':_0x4a5387,'accessKey':md5(_0x57cafa['result'][_0xf4a0('0x43')]+_0x1f1a6e)},'json':!![]});}})[_0xf4a0('0x31')](function(_0x52b78d){if(_0x52b78d['success']){return BPromise[_0xf4a0('0x26')](_0x52b78d[_0xf4a0('0x27')]);}else{throw new Error(util[_0xf4a0('0x1d')](_0xf4a0('0x44'),_0x1d2e28['id']));}})[_0xf4a0('0x29')](function(_0x3a708a){var _0x1a35c6=_0x3a708a[_0xf4a0('0x2a')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xf4a0('0x45'),_0x1a35c6,JSON[_0xf4a0('0x24')](_0x3a708a));});}function request(_0x434b33){logger['info']('[HTTP]',JSON[_0xf4a0('0x24')](_0x434b33));return rp(_0x434b33);}exports[_0xf4a0('0x46')]=function(_0x193ce5,_0x2152cb,_0xce0000,_0x1aa460,_0x232882,_0x249b89){var _0x202759,_0x3ebcf7,_0x58b0f0,_0x120666;_0x249b89['remoteUri']=intUtil[_0xf4a0('0x47')](_0x249b89[_0xf4a0('0x1f')]);if(_0x232882&&_0x232882[_0xf4a0('0x48')]){logger['info']('[QUEUE]',_0xf4a0('0x49'));_0x2152cb[_0xf4a0('0x4a')]=util['format'](_0xf4a0('0x4b'),_0x249b89[_0xf4a0('0x4c')],_0x2152cb['uniqueid'],md5(_0x2152cb[_0xf4a0('0x4d')]));}else{_0x2152cb[_0xf4a0('0x4a')]='';}return getConnection(_0x249b89)[_0xf4a0('0x31')](function(_0x405ebf){_0x120666=_0x405ebf;return getUser(_0x249b89,_0x1aa460[_0xf4a0('0x4e')],_0x120666);})[_0xf4a0('0x31')](function(_0x5b405f){_0x202759=_0x5b405f;logger[_0xf4a0('0x15')]('The\x20User\x20ID\x20is:',_0x202759['id']);return getEndUser(_0x249b89,_0x2152cb[_0xf4a0('0x4f')],_0x2152cb['calleridnum'],_0x120666);})['then'](function(_0x1fa9e4){_0x3ebcf7=_0x1fa9e4;logger[_0xf4a0('0x15')](_0xf4a0('0x50'),_0x3ebcf7['id']);return createTicket(_0x249b89,_0x202759,_0x3ebcf7,_0xce0000,_0x2152cb,_0xce0000['Fields'],_0x120666);})['then'](function(_0x167d13){_0x58b0f0=_0x167d13;logger[_0xf4a0('0x15')](_0xf4a0('0x51'));logger[_0xf4a0('0x15')]('The\x20Ticket\x20ID\x20is:',_0x58b0f0['id']);var _0xaf7dff=util[_0xf4a0('0x1d')](_0xf4a0('0x52'),_0x249b89[_0xf4a0('0x1f')],_['split'](_0x58b0f0['id'],'x')[0x1]);logger[_0xf4a0('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf4a0('0x1d')](_0xf4a0('0x53'),_0x1aa460[_0xf4a0('0x13')]),_0xf4a0('0x54'),{'uri':_0xaf7dff});})[_0xf4a0('0x29')](function(_0x3965c0){logger[_0xf4a0('0x37')](_0xf4a0('0x55'),JSON['stringify'](_0x3965c0));});};exports[_0xf4a0('0x56')]=function(_0x3e5c0d,_0xb75de4,_0x1b63dd,_0x52527d,_0x57e1c7,_0x28a964,_0x5811ae){var _0x595b07,_0x2c7ebb,_0x436908,_0x463b96;_0x28a964[_0xf4a0('0x1f')]=intUtil['stripTrailingSlash'](_0x28a964[_0xf4a0('0x1f')]);_0x28a964[_0xf4a0('0x4c')]=intUtil[_0xf4a0('0x47')](_0x28a964['serverUrl']);if(_0x5811ae&&_0x5811ae[_0xf4a0('0x57')]&&_0x5811ae[_0xf4a0('0x57')]!=='none'){logger[_0xf4a0('0x15')](_0xf4a0('0x58'),'Recording\x20is\x20enabled!');_0xb75de4['recordingURL']=util[_0xf4a0('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x28a964[_0xf4a0('0x4c')],_0xb75de4[_0xf4a0('0x4d')],md5(_0xb75de4[_0xf4a0('0x4d')]));}return getConnection(_0x28a964)['then'](function(_0x2c662c){_0x463b96=_0x2c662c;return getUser(_0x28a964,_0x52527d[_0xf4a0('0x4e')],_0x463b96);})[_0xf4a0('0x31')](function(_0x59fe9a){_0x595b07=_0x59fe9a;logger[_0xf4a0('0x15')](_0xf4a0('0x59'),_0x595b07['id']);return getEndUser(_0x28a964,_0xb75de4[_0xf4a0('0x5a')],_0xb75de4[_0xf4a0('0x5b')],_0x463b96);})[_0xf4a0('0x31')](function(_0x88311d){_0x2c7ebb=_0x88311d;logger[_0xf4a0('0x15')]('The\x20Enduser\x20ID\x20is:',_0x2c7ebb['id']);return createTicket(_0x28a964,_0x595b07,_0x2c7ebb,_0x1b63dd,_0xb75de4,_0x1b63dd[_0xf4a0('0x5c')],_0x463b96);})['then'](function(_0x44231b){_0x436908=_0x44231b;logger['info'](_0xf4a0('0x51'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x436908['id']);var _0x48efeb=util['format'](_0xf4a0('0x52'),_0x28a964['remoteUri'],_[_0xf4a0('0x5d')](_0x436908['id'],'x')[0x1]);logger['info'](_0xf4a0('0x58'),_0xf4a0('0x5e'));emit(util[_0xf4a0('0x1d')](_0xf4a0('0x53'),_0x52527d[_0xf4a0('0x13')]),_0xf4a0('0x54'),{'uri':_0x48efeb});})[_0xf4a0('0x29')](function(_0x455db8){logger[_0xf4a0('0x37')](_0xf4a0('0x58'),JSON['stringify'](_0x455db8));});};exports['unmanaged']=function(_0x1e9748,_0x4eea0a,_0x4f0398,_0x31e3ba,_0x31a7cc,_0x4a55d8){var _0x5c0b58,_0x380949,_0x29dde0,_0xbc9ac0;_0x4a55d8['remoteUri']=intUtil['stripTrailingSlash'](_0x4a55d8['remoteUri']);_0x4a55d8[_0xf4a0('0x4c')]=intUtil[_0xf4a0('0x47')](_0x4a55d8[_0xf4a0('0x4c')]);if(_0x31a7cc&&_0x31a7cc[_0xf4a0('0x48')]){logger['info']('['+_0x4eea0a[_0xf4a0('0x5f')][_0xf4a0('0x60')]()+']',_0xf4a0('0x49'));_0x4eea0a[_0xf4a0('0x4a')]=util[_0xf4a0('0x1d')](_0xf4a0('0x4b'),_0x4a55d8['serverUrl'],_0x4eea0a[_0xf4a0('0x4d')],md5(_0x4eea0a[_0xf4a0('0x4d')]));}else{_0x4eea0a[_0xf4a0('0x4a')]='';}return getConnection(_0x4a55d8)[_0xf4a0('0x31')](function(_0x394e22){_0xbc9ac0=_0x394e22;return getUser(_0x4a55d8,'',_0xbc9ac0);})[_0xf4a0('0x31')](function(_0x1dfe0a){_0x5c0b58=_0x1dfe0a;logger[_0xf4a0('0x15')](_0xf4a0('0x59'),_0x5c0b58['id']);return getEndUser(_0x4a55d8,_0x4eea0a['calleridname'],_0x4eea0a[_0xf4a0('0x61')],_0xbc9ac0);})[_0xf4a0('0x31')](function(_0x3297c1){_0x380949=_0x3297c1;logger[_0xf4a0('0x15')]('The\x20Enduser\x20ID\x20is:',_0x380949['id']);return createTicket(_0x4a55d8,_0x5c0b58,_0x380949,_0x4f0398,_0x4eea0a,_0x4f0398[_0xf4a0('0x5c')],_0xbc9ac0);})['then'](function(_0x310d99){_0x29dde0=_0x310d99;logger[_0xf4a0('0x15')](_0xf4a0('0x51'));logger[_0xf4a0('0x15')]('The\x20Ticket\x20ID\x20is:',_0x29dde0['id']);})['catch'](function(_0xd5d09c){logger[_0xf4a0('0x37')]('['+_0x4eea0a['lastevent'][_0xf4a0('0x60')]()+']',JSON[_0xf4a0('0x24')](_0xd5d09c));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x2e839b,_0x1c3fe5){var _0x6b275d=function(_0x5e051){while(--_0x5e051){_0x2e839b['push'](_0x2e839b['shift']());}};_0x6b275d(++_0x1c3fe5);}(_0xe706,0xa3));var _0x6e70=function(_0x2020ea,_0x26fc4f){_0x2020ea=_0x2020ea-0x0;var _0x3657fe=_0xe706[_0x2020ea];return _0x3657fe;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff