// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xda15=['remoteUri','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','getEndUser','getchallenge','login','getConnection','queue','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','unmanaged','monitor_format','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname','lastevent','lodash','bluebird','md5','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','POST','format','%s/webservice.php','username','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET'];(function(_0x13643b,_0x466c13){var _0x25deeb=function(_0x4fef4d){while(--_0x4fef4d){_0x13643b['push'](_0x13643b['shift']());}};_0x25deeb(++_0x466c13);}(_0xda15,0xf8));var _0x5da1=function(_0x591fb0,_0x41dcf7){_0x591fb0=_0x591fb0-0x0;var _0x201329=_0xda15[_0x591fb0];return _0x201329;};'use strict';var _=require(_0x5da1('0x0'));var rp=require('request-promise');var BPromise=require(_0x5da1('0x1'));var md5=require(_0x5da1('0x2'));var util=require('util');var Redis=require(_0x5da1('0x3'));var intUtil=require('./util');var config=require(_0x5da1('0x4'));var logger=require(_0x5da1('0x5'))(_0x5da1('0x6'));config[_0x5da1('0x7')]=_[_0x5da1('0x8')](config[_0x5da1('0x7')],{'host':_0x5da1('0x9'),'port':0x18eb});var io=require(_0x5da1('0xa'))(new Redis(config[_0x5da1('0x7')]));function emit(_0x204a02,_0x40e9e1,_0x889b67){io['to'](_0x204a02)[_0x5da1('0xb')](_0x40e9e1,_0x889b67);}function getCustomFields(_0x8c752d,_0x3ba1f5){var _0x19eb42={};if(_0x8c752d['length']>0x0){_[_0x5da1('0xc')](_0x8c752d,function(_0x215f7b){if(_['includes']([_0x5da1('0xd'),_0x5da1('0xe')],_0x215f7b['type'])&&_0x215f7b[_0x5da1('0xf')]){_0x19eb42[_0x215f7b[_0x5da1('0xf')]]=_0x215f7b[_0x5da1('0x10')][_0x5da1('0x11')]();}else if(_0x215f7b[_0x5da1('0x12')]===_0x5da1('0x13')&&_0x215f7b[_0x5da1('0x14')]&&_0x215f7b[_0x5da1('0xf')]&&_0x3ba1f5[_0x215f7b[_0x5da1('0x14')]]){_0x19eb42[_0x215f7b[_0x5da1('0xf')]]=_0x3ba1f5[_0x215f7b['variableName']]['toString']();}else if(_0x215f7b[_0x5da1('0x12')]===_0x5da1('0x15')&&_0x215f7b[_0x5da1('0x16')]&&_0x215f7b[_0x5da1('0x16')][_0x5da1('0x17')]&&_0x215f7b[_0x5da1('0xf')]&&_0x3ba1f5[_0x215f7b[_0x5da1('0x16')][_0x5da1('0x17')][_0x5da1('0x18')]()]){_0x19eb42[_0x215f7b['idField']]=_0x3ba1f5[_0x215f7b[_0x5da1('0x16')][_0x5da1('0x17')][_0x5da1('0x18')]()][_0x5da1('0x11')]();}});}return _0x19eb42;}function createTicket(_0x342686,_0x212ac7,_0x36df1d,_0x4258bb,_0x5a0144,_0x19140e,_0x1983be){logger[_0x5da1('0x19')](_0x5da1('0x1a'));var _0x10bcce=_[_0x5da1('0x1b')]({'parent_id':'','assigned_user_id':_0x212ac7['id'],'ticketpriorities':_0x5da1('0x1c'),'ticketstatus':_0x5da1('0x1d'),'ticket_title':intUtil[_0x5da1('0x1e')](_0x4258bb['Subjects'],_0x5a0144,'\x20'),'description':intUtil[_0x5da1('0x1e')](_0x4258bb['Descriptions'],_0x5a0144,'\x0a'),'contact_id':_0x36df1d['id']},getCustomFields(_0x19140e,_0x5a0144));var _0xb39b89={'method':_0x5da1('0x1f'),'uri':util[_0x5da1('0x20')](_0x5da1('0x21'),_0x342686['remoteUri']),'form':{'operation':'create','username':_0x342686[_0x5da1('0x22')],'sessionName':_0x1983be['sessionName'],'elementType':_0x5da1('0x23'),'element':JSON[_0x5da1('0x24')](_0x10bcce)},'json':!![]};return request(_0xb39b89)['then'](function(_0x43c2c9){if(_0x43c2c9[_0x5da1('0x25')]){return BPromise[_0x5da1('0x26')]({'id':_0x43c2c9[_0x5da1('0x27')]['id']});}else{throw new Error(util[_0x5da1('0x20')](_0x5da1('0x28'),JSON[_0x5da1('0x24')](_0x43c2c9[_0x5da1('0x29')])));}})[_0x5da1('0x2a')](function(_0x51ad67){var _0x30ea03=_0x51ad67[_0x5da1('0x2b')]||0x1f4;logger[_0x5da1('0x29')](_0x5da1('0x2c'),_0x5da1('0x2d'),_0x30ea03,JSON[_0x5da1('0x24')](_0x51ad67));});}function getUser(_0x2661e2,_0x61743e,_0x1a6901){if(intUtil[_0x5da1('0x2e')](_0x61743e)){logger[_0x5da1('0x19')](_0x5da1('0x2f'),_0x61743e);return request({'method':_0x5da1('0x30'),'uri':util[_0x5da1('0x20')](_0x5da1('0x21'),_0x2661e2[_0x5da1('0x31')]),'qs':{'operation':_0x5da1('0x32'),'username':_0x2661e2[_0x5da1('0x22')],'sessionName':_0x1a6901[_0x5da1('0x33')],'query':util[_0x5da1('0x20')](_0x5da1('0x34'),_0x61743e)},'json':!![]})[_0x5da1('0x35')](function(_0x4d2050){if(_0x4d2050[_0x5da1('0x25')]&&_0x4d2050[_0x5da1('0x27')][_0x5da1('0x36')]){logger[_0x5da1('0x19')](_0x5da1('0x37'));return BPromise['resolve']({'id':_0x4d2050[_0x5da1('0x27')][0x0]['id'],'email':_0x4d2050['result'][0x0][_0x5da1('0x38')],'name':_0x4d2050[_0x5da1('0x27')][0x0][_0x5da1('0x39')]+'\x20'+_0x4d2050[_0x5da1('0x27')][_0x5da1('0x3a')]});}else{logger[_0x5da1('0x19')](_0x5da1('0x3b'));return BPromise[_0x5da1('0x26')]({'id':_0x1a6901[_0x5da1('0x3c')],'email':_0x2661e2['username'],'name':_0x5da1('0x3d')});}})[_0x5da1('0x2a')](function(_0x2b30cc){var _0x102a78=_0x2b30cc[_0x5da1('0x2b')]||0x1f4;logger[_0x5da1('0x29')](_0x5da1('0x2c'),'getUser',_0x102a78,JSON[_0x5da1('0x24')](_0x2b30cc));});}else{logger['info'](_0x5da1('0x3b'));return BPromise['resolve']({'id':_0x1a6901['userId'],'email':_0x2661e2[_0x5da1('0x22')],'name':'admin'})[_0x5da1('0x2a')](function(_0x2c2719){var _0x22947b=_0x2c2719[_0x5da1('0x2b')]||0x1f4;logger[_0x5da1('0x29')](_0x5da1('0x2c'),'getUser',_0x22947b,JSON['stringify'](_0x2c2719));});}}function getEndUser(_0x1dbec0,_0x3e96d0,_0x15339b,_0x37f3f6){logger[_0x5da1('0x19')](_0x5da1('0x3e'),_0x15339b);return request({'method':_0x5da1('0x30'),'uri':util[_0x5da1('0x20')](_0x5da1('0x21'),_0x1dbec0[_0x5da1('0x31')]),'qs':{'operation':_0x5da1('0x32'),'username':_0x1dbec0[_0x5da1('0x22')],'sessionName':_0x37f3f6[_0x5da1('0x33')],'query':util['format'](_0x5da1('0x3f'),_0x15339b,_0x15339b,_0x15339b,_0x15339b,_0x15339b)},'json':!![]})[_0x5da1('0x35')](function(_0x5a6e1c){if(_0x5a6e1c['success']&&_0x5a6e1c[_0x5da1('0x27')][_0x5da1('0x36')]){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x5a6e1c[_0x5da1('0x27')][0x0]['id'],'name':_0x5a6e1c['result'][0x0]['firstname']+'\x20'+_0x5a6e1c[_0x5da1('0x27')][0x0][_0x5da1('0x40')],'phone':_0x15339b});}else{logger[_0x5da1('0x19')](_0x5da1('0x41'));return request({'method':_0x5da1('0x1f'),'uri':util[_0x5da1('0x20')](_0x5da1('0x21'),_0x1dbec0[_0x5da1('0x31')]),'form':{'operation':'create','sessionName':_0x37f3f6[_0x5da1('0x33')],'elementType':'Contacts','element':JSON[_0x5da1('0x24')]({'lastname':_0x3e96d0,'phone':_0x15339b,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x1f0148){logger[_0x5da1('0x19')](_0x5da1('0x42'));return BPromise[_0x5da1('0x26')]({'id':_0x1f0148[_0x5da1('0x27')]['id'],'name':_0x1f0148[_0x5da1('0x27')][_0x5da1('0x40')],'phone':_0x1f0148[_0x5da1('0x27')]['phone']});})['catch'](function(_0x56121f){var _0x33c0db=_0x56121f[_0x5da1('0x2b')]||0x1f4;logger['error'](_0x5da1('0x2c'),_0x5da1('0x43'),_0x33c0db,JSON['stringify'](_0x56121f));});}});}function getConnection(_0xf589f7){var _0x210531=_0xf589f7[_0x5da1('0x22')];var _0x19a435=_0xf589f7['accessKey'];return request({'method':'GET','uri':util[_0x5da1('0x20')]('%s/webservice.php',_0xf589f7['remoteUri']),'qs':{'operation':_0x5da1('0x44'),'username':_0x210531},'json':!![]})[_0x5da1('0x35')](function(_0x435b3c){if(_0x435b3c['success']){return request({'method':'POST','uri':util['format'](_0x5da1('0x21'),_0xf589f7[_0x5da1('0x31')]),'form':{'operation':_0x5da1('0x45'),'username':_0x210531,'accessKey':md5(_0x435b3c[_0x5da1('0x27')]['token']+_0x19a435)},'json':!![]});}})[_0x5da1('0x35')](function(_0x4555fb){if(_0x4555fb[_0x5da1('0x25')]){return BPromise[_0x5da1('0x26')](_0x4555fb['result']);}else{throw new Error(util[_0x5da1('0x20')]('Account\x20%d\x20is\x20not\x20valid',_0xf589f7['id']));}})[_0x5da1('0x2a')](function(_0x2a03e1){var _0x3a6717=_0x2a03e1[_0x5da1('0x2b')]||0x1f4;logger[_0x5da1('0x29')](_0x5da1('0x2c'),_0x5da1('0x46'),_0x3a6717,JSON['stringify'](_0x2a03e1));});}function request(_0x5eb02a){logger[_0x5da1('0x19')]('[HTTP]',JSON[_0x5da1('0x24')](_0x5eb02a));return rp(_0x5eb02a);}exports[_0x5da1('0x47')]=function(_0x433f95,_0x2b9fbe,_0x3fd5cf,_0x48a1c8,_0x114446,_0x1d0f0f){var _0x100f9d,_0x52f7f4,_0x2ffa3e,_0x5bac65;_0x1d0f0f['remoteUri']=intUtil['stripTrailingSlash'](_0x1d0f0f[_0x5da1('0x31')]);if(_0x114446&&_0x114446['monitor_format']){logger[_0x5da1('0x19')]('[QUEUE]',_0x5da1('0x48'));_0x2b9fbe[_0x5da1('0x49')]=util[_0x5da1('0x20')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1d0f0f[_0x5da1('0x4a')],_0x2b9fbe[_0x5da1('0x4b')],md5(_0x2b9fbe[_0x5da1('0x4b')]));}else{_0x2b9fbe['recordingURL']='';}return getConnection(_0x1d0f0f)[_0x5da1('0x35')](function(_0x7ba16b){_0x5bac65=_0x7ba16b;return getUser(_0x1d0f0f,_0x48a1c8[_0x5da1('0x4c')],_0x5bac65);})[_0x5da1('0x35')](function(_0x290b79){_0x100f9d=_0x290b79;logger[_0x5da1('0x19')](_0x5da1('0x4d'),_0x100f9d['id']);return getEndUser(_0x1d0f0f,_0x2b9fbe['calleridname'],_0x2b9fbe[_0x5da1('0x4e')],_0x5bac65);})[_0x5da1('0x35')](function(_0x1c5227){_0x52f7f4=_0x1c5227;logger[_0x5da1('0x19')](_0x5da1('0x4f'),_0x52f7f4['id']);return createTicket(_0x1d0f0f,_0x100f9d,_0x52f7f4,_0x3fd5cf,_0x2b9fbe,_0x3fd5cf[_0x5da1('0x50')],_0x5bac65);})[_0x5da1('0x35')](function(_0x5a2391){_0x2ffa3e=_0x5a2391;logger[_0x5da1('0x19')]('Ticket\x20created!');logger['info'](_0x5da1('0x51'),_0x2ffa3e['id']);var _0x3a2e06=util[_0x5da1('0x20')](_0x5da1('0x52'),_0x1d0f0f['remoteUri'],_[_0x5da1('0x53')](_0x2ffa3e['id'],'x')[0x1]);logger[_0x5da1('0x19')](_0x5da1('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5da1('0x20')](_0x5da1('0x55'),_0x48a1c8[_0x5da1('0x17')]),_0x5da1('0x56'),{'uri':_0x3a2e06});})[_0x5da1('0x2a')](function(_0x20fdb8){logger[_0x5da1('0x29')]('[QUEUE]',JSON[_0x5da1('0x24')](_0x20fdb8));});};exports[_0x5da1('0x57')]=function(_0x322aa9,_0x41a519,_0x440fd0,_0x3fd705,_0x58e437,_0x4c78eb,_0xa1e3ae){var _0x3c5e6b,_0x311556,_0x56e569,_0x3d2c9b;_0x4c78eb[_0x5da1('0x31')]=intUtil[_0x5da1('0x58')](_0x4c78eb[_0x5da1('0x31')]);_0x4c78eb[_0x5da1('0x4a')]=intUtil[_0x5da1('0x58')](_0x4c78eb[_0x5da1('0x4a')]);if(_0xa1e3ae&&_0xa1e3ae[_0x5da1('0x59')]&&_0xa1e3ae[_0x5da1('0x59')]!=='none'){logger[_0x5da1('0x19')](_0x5da1('0x5a'),_0x5da1('0x48'));_0x41a519[_0x5da1('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4c78eb['serverUrl'],_0x41a519[_0x5da1('0x4b')],md5(_0x41a519[_0x5da1('0x4b')]));}return getConnection(_0x4c78eb)[_0x5da1('0x35')](function(_0x540464){_0x3d2c9b=_0x540464;return getUser(_0x4c78eb,_0x3fd705[_0x5da1('0x4c')],_0x3d2c9b);})[_0x5da1('0x35')](function(_0x150ec6){_0x3c5e6b=_0x150ec6;logger['info'](_0x5da1('0x4d'),_0x3c5e6b['id']);return getEndUser(_0x4c78eb,_0x41a519[_0x5da1('0x5b')],_0x41a519[_0x5da1('0x5c')],_0x3d2c9b);})[_0x5da1('0x35')](function(_0x3d694b){_0x311556=_0x3d694b;logger[_0x5da1('0x19')](_0x5da1('0x4f'),_0x311556['id']);return createTicket(_0x4c78eb,_0x3c5e6b,_0x311556,_0x440fd0,_0x41a519,_0x440fd0[_0x5da1('0x50')],_0x3d2c9b);})[_0x5da1('0x35')](function(_0x3647cb){_0x56e569=_0x3647cb;logger[_0x5da1('0x19')]('Ticket\x20created!');logger['info'](_0x5da1('0x51'),_0x56e569['id']);var _0x1328f4=util[_0x5da1('0x20')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4c78eb[_0x5da1('0x31')],_[_0x5da1('0x53')](_0x56e569['id'],'x')[0x1]);logger[_0x5da1('0x19')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5da1('0x20')](_0x5da1('0x55'),_0x3fd705[_0x5da1('0x17')]),_0x5da1('0x56'),{'uri':_0x1328f4});})[_0x5da1('0x2a')](function(_0x2e01c9){logger[_0x5da1('0x29')](_0x5da1('0x5a'),JSON['stringify'](_0x2e01c9));});};exports[_0x5da1('0x5d')]=function(_0x5b6376,_0xa1b4c3,_0x34c736,_0x249e73,_0x461111,_0x4cad99){var _0x248893,_0x182e80,_0x5b9923,_0x55378d;_0x4cad99['remoteUri']=intUtil[_0x5da1('0x58')](_0x4cad99['remoteUri']);_0x4cad99[_0x5da1('0x4a')]=intUtil[_0x5da1('0x58')](_0x4cad99['serverUrl']);if(_0x461111&&_0x461111[_0x5da1('0x5e')]){logger[_0x5da1('0x19')]('['+_0xa1b4c3['lastevent'][_0x5da1('0x5f')]()+']','Recording\x20is\x20enabled!');_0xa1b4c3[_0x5da1('0x49')]=util[_0x5da1('0x20')](_0x5da1('0x60'),_0x4cad99['serverUrl'],_0xa1b4c3[_0x5da1('0x4b')],md5(_0xa1b4c3['uniqueid']));}else{_0xa1b4c3[_0x5da1('0x49')]='';}return getConnection(_0x4cad99)['then'](function(_0x31dd5a){_0x55378d=_0x31dd5a;return getUser(_0x4cad99,'',_0x55378d);})[_0x5da1('0x35')](function(_0x52f4c7){_0x248893=_0x52f4c7;logger['info'](_0x5da1('0x4d'),_0x248893['id']);return getEndUser(_0x4cad99,_0xa1b4c3[_0x5da1('0x61')],_0xa1b4c3[_0x5da1('0x4e')],_0x55378d);})[_0x5da1('0x35')](function(_0x297e2c){_0x182e80=_0x297e2c;logger[_0x5da1('0x19')](_0x5da1('0x4f'),_0x182e80['id']);return createTicket(_0x4cad99,_0x248893,_0x182e80,_0x34c736,_0xa1b4c3,_0x34c736[_0x5da1('0x50')],_0x55378d);})[_0x5da1('0x35')](function(_0x46c78f){_0x5b9923=_0x46c78f;logger[_0x5da1('0x19')]('Ticket\x20created!');logger['info'](_0x5da1('0x51'),_0x5b9923['id']);})[_0x5da1('0x2a')](function(_0x162438){logger['error']('['+_0xa1b4c3[_0x5da1('0x62')]['toUpperCase']()+']',JSON[_0x5da1('0x24')](_0x162438));});};
\ No newline at end of file
+var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x2e839b,_0x1c3fe5){var _0x6b275d=function(_0x5e051){while(--_0x5e051){_0x2e839b['push'](_0x2e839b['shift']());}};_0x6b275d(++_0x1c3fe5);}(_0xe706,0xa3));var _0x6e70=function(_0x2020ea,_0x26fc4f){_0x2020ea=_0x2020ea-0x0;var _0x3657fe=_0xe706[_0x2020ea];return _0x3657fe;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff