// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xffce=['destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','content','toString','type','variableName','idField','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Descriptions','create','username','sessionName','HelpDesk','then','success','resolve','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','email1','first_name','last_name','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email'];(function(_0x503bf0,_0x22e46f){var _0x1f10dc=function(_0x57da13){while(--_0x57da13){_0x503bf0['push'](_0x503bf0['shift']());}};_0x1f10dc(++_0x22e46f);}(_0xffce,0xe5));var _0xeffc=function(_0x2b44f9,_0x4c6922){_0x2b44f9=_0x2b44f9-0x0;var _0x2bc8ff=_0xffce[_0x2b44f9];return _0x2bc8ff;};'use strict';var _=require(_0xeffc('0x0'));var rp=require(_0xeffc('0x1'));var BPromise=require(_0xeffc('0x2'));var md5=require(_0xeffc('0x3'));var util=require(_0xeffc('0x4'));var Redis=require('ioredis');var intUtil=require(_0xeffc('0x5'));var config=require(_0xeffc('0x6'));var logger=require(_0xeffc('0x7'))(_0xeffc('0x8'));config[_0xeffc('0x9')]=_[_0xeffc('0xa')](config['redis'],{'host':_0xeffc('0xb'),'port':0x18eb});var io=require(_0xeffc('0xc'))(new Redis(config[_0xeffc('0x9')]));function emit(_0x2d2d55,_0x41fae8,_0x3dfda0){io['to'](_0x2d2d55)[_0xeffc('0xd')](_0x41fae8,_0x3dfda0);}function getCustomFields(_0x20d8c4,_0x568c29){var _0x218944={};if(_0x20d8c4[_0xeffc('0xe')]>0x0){_[_0xeffc('0xf')](_0x20d8c4,function(_0x5df3b2){if(_0x5df3b2['type']===_0xeffc('0x10')&&_0x5df3b2['idField']){_0x218944[_0x5df3b2['idField']]=_0x5df3b2[_0xeffc('0x11')][_0xeffc('0x12')]();}else if(_0x5df3b2[_0xeffc('0x13')]==='variable'&&_0x5df3b2[_0xeffc('0x14')]&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x14')]]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2['variableName']]['toString']();}else if(_0x5df3b2[_0xeffc('0x13')]===_0xeffc('0x16')&&_0x5df3b2[_0xeffc('0x17')]&&_0x5df3b2[_0xeffc('0x17')]['name']&&_0x5df3b2[_0xeffc('0x15')]&&_0x568c29[_0x5df3b2[_0xeffc('0x17')]['name']['toLowerCase']()]){_0x218944[_0x5df3b2[_0xeffc('0x15')]]=_0x568c29[_0x5df3b2[_0xeffc('0x17')][_0xeffc('0x18')][_0xeffc('0x19')]()][_0xeffc('0x12')]();}});}return _0x218944;}function createTicket(_0x182ac2,_0x5add09,_0x339854,_0x4d36e5,_0x599e26,_0x4385eb,_0x323555){logger[_0xeffc('0x1a')](_0xeffc('0x1b'));var _0x3ec228=_[_0xeffc('0x1c')]({'parent_id':'','assigned_user_id':_0x5add09['id'],'ticketpriorities':_0xeffc('0x1d'),'ticketstatus':_0xeffc('0x1e'),'ticket_title':intUtil[_0xeffc('0x1f')](_0x4d36e5['Subjects'],_0x599e26,'\x20'),'description':intUtil[_0xeffc('0x1f')](_0x4d36e5[_0xeffc('0x20')],_0x599e26,'\x0a'),'contact_id':_0x339854['id']},getCustomFields(_0x4385eb,_0x599e26));var _0x2775bb={'method':'POST','uri':util['format']('%s/webservice.php',_0x182ac2['remoteUri']),'form':{'operation':_0xeffc('0x21'),'username':_0x182ac2[_0xeffc('0x22')],'sessionName':_0x323555[_0xeffc('0x23')],'elementType':_0xeffc('0x24'),'element':JSON['stringify'](_0x3ec228)},'json':!![]};return request(_0x2775bb)[_0xeffc('0x25')](function(_0x171929){if(_0x171929[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')]({'id':_0x171929['result']['id']});}else{throw new Error(util[_0xeffc('0x28')](_0xeffc('0x29'),JSON[_0xeffc('0x2a')](_0x171929[_0xeffc('0x2b')])));}})[_0xeffc('0x2c')](function(_0x192b1d){var _0x1ed2ed=_0x192b1d[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x2f'),_0x1ed2ed,JSON[_0xeffc('0x2a')](_0x192b1d));});}function getUser(_0x3e1279,_0x3d322d,_0x268593){if(intUtil[_0xeffc('0x30')](_0x3d322d)){logger['info'](_0xeffc('0x31'),_0x3d322d);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x3e1279['remoteUri']),'qs':{'operation':_0xeffc('0x34'),'username':_0x3e1279[_0xeffc('0x22')],'sessionName':_0x268593['sessionName'],'query':util[_0xeffc('0x28')](_0xeffc('0x35'),_0x3d322d)},'json':!![]})[_0xeffc('0x25')](function(_0x4869f6){if(_0x4869f6['success']&&_0x4869f6['result'][_0xeffc('0xe')]){logger[_0xeffc('0x1a')]('Agent\x20found!');return BPromise[_0xeffc('0x27')]({'id':_0x4869f6[_0xeffc('0x36')][0x0]['id'],'email':_0x4869f6[_0xeffc('0x36')][0x0][_0xeffc('0x37')],'name':_0x4869f6['result'][0x0][_0xeffc('0x38')]+'\x20'+_0x4869f6[_0xeffc('0x36')][_0xeffc('0x39')]});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')});}})[_0xeffc('0x2c')](function(_0x36d6a2){var _0x41d8e1=_0x36d6a2[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x41d8e1,JSON[_0xeffc('0x2a')](_0x36d6a2));});}else{logger[_0xeffc('0x1a')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xeffc('0x27')]({'id':_0x268593[_0xeffc('0x3a')],'email':_0x3e1279[_0xeffc('0x22')],'name':_0xeffc('0x3b')})['catch'](function(_0x3cd2ec){var _0x1bef2c=_0x3cd2ec[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x3c'),_0x1bef2c,JSON[_0xeffc('0x2a')](_0x3cd2ec));});}}function getEndUser(_0x5b61e2,_0x3f820e,_0x104105,_0x445f9e){logger['info'](_0xeffc('0x3d'),_0x104105);return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x34'),'username':_0x5b61e2['username'],'sessionName':_0x445f9e[_0xeffc('0x23')],'query':util[_0xeffc('0x28')](_0xeffc('0x3f'),_0x104105,_0x104105,_0x104105,_0x104105,_0x104105)},'json':!![]})[_0xeffc('0x25')](function(_0x2ae213){if(_0x2ae213[_0xeffc('0x26')]&&_0x2ae213[_0xeffc('0x36')][_0xeffc('0xe')]){logger['info'](_0xeffc('0x40'));return BPromise[_0xeffc('0x27')]({'id':_0x2ae213['result'][0x0]['id'],'name':_0x2ae213[_0xeffc('0x36')][0x0]['firstname']+'\x20'+_0x2ae213[_0xeffc('0x36')][0x0][_0xeffc('0x41')],'phone':_0x104105});}else{logger['info'](_0xeffc('0x42'));return request({'method':_0xeffc('0x43'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x5b61e2[_0xeffc('0x3e')]),'form':{'operation':_0xeffc('0x21'),'sessionName':_0x445f9e[_0xeffc('0x23')],'elementType':_0xeffc('0x44'),'element':JSON['stringify']({'lastname':_0x3f820e,'phone':_0x104105,'assigned_user_id':'\x20'})},'json':!![]})[_0xeffc('0x25')](function(_0x427122){logger['info'](_0xeffc('0x45'));return BPromise[_0xeffc('0x27')]({'id':_0x427122[_0xeffc('0x36')]['id'],'name':_0x427122[_0xeffc('0x36')][_0xeffc('0x41')],'phone':_0x427122[_0xeffc('0x36')][_0xeffc('0x46')]});})[_0xeffc('0x2c')](function(_0x479791){var _0x59d854=_0x479791[_0xeffc('0x2d')]||0x1f4;logger[_0xeffc('0x2b')](_0xeffc('0x2e'),_0xeffc('0x47'),_0x59d854,JSON[_0xeffc('0x2a')](_0x479791));});}});}function getConnection(_0x36416e){var _0x5490be=_0x36416e['username'];var _0x2b34d4=_0x36416e[_0xeffc('0x48')];return request({'method':_0xeffc('0x32'),'uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e[_0xeffc('0x3e')]),'qs':{'operation':_0xeffc('0x49'),'username':_0x5490be},'json':!![]})['then'](function(_0x2f4e5f){if(_0x2f4e5f[_0xeffc('0x26')]){return request({'method':'POST','uri':util[_0xeffc('0x28')](_0xeffc('0x33'),_0x36416e['remoteUri']),'form':{'operation':_0xeffc('0x4a'),'username':_0x5490be,'accessKey':md5(_0x2f4e5f[_0xeffc('0x36')][_0xeffc('0x4b')]+_0x2b34d4)},'json':!![]});}})['then'](function(_0x354b98){if(_0x354b98[_0xeffc('0x26')]){return BPromise[_0xeffc('0x27')](_0x354b98[_0xeffc('0x36')]);}else{throw new Error(util['format'](_0xeffc('0x4c'),_0x36416e['id']));}})[_0xeffc('0x2c')](function(_0x486ec5){var _0x24da52=_0x486ec5['statusCode']||0x1f4;logger[_0xeffc('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xeffc('0x4d'),_0x24da52,JSON['stringify'](_0x486ec5));});}function request(_0x216d70){logger['info'](_0xeffc('0x4e'),JSON['stringify'](_0x216d70));return rp(_0x216d70);}exports[_0xeffc('0x4f')]=function(_0x40e2b3,_0x34b9af,_0x4336a0,_0x5ade15,_0x10696f,_0x2a17ab){var _0x5f0e79,_0x58cfd0,_0x59bffd,_0x29e216;_0x2a17ab[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x2a17ab[_0xeffc('0x3e')]);if(_0x10696f&&_0x10696f['monitor_format']){logger['info'](_0xeffc('0x51'),_0xeffc('0x52'));_0x34b9af[_0xeffc('0x53')]=util[_0xeffc('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2a17ab[_0xeffc('0x54')],_0x34b9af[_0xeffc('0x55')],md5(_0x34b9af[_0xeffc('0x55')]));}else{_0x34b9af[_0xeffc('0x53')]='';}return getConnection(_0x2a17ab)[_0xeffc('0x25')](function(_0x2a5a91){_0x29e216=_0x2a5a91;return getUser(_0x2a17ab,_0x5ade15['email'],_0x29e216);})[_0xeffc('0x25')](function(_0x2b12b4){_0x5f0e79=_0x2b12b4;logger['info'](_0xeffc('0x56'),_0x5f0e79['id']);return getEndUser(_0x2a17ab,_0x34b9af[_0xeffc('0x57')],_0x34b9af['calleridnum'],_0x29e216);})['then'](function(_0x8f5782){_0x58cfd0=_0x8f5782;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x58cfd0['id']);return createTicket(_0x2a17ab,_0x5f0e79,_0x58cfd0,_0x4336a0,_0x34b9af,_0x4336a0[_0xeffc('0x58')],_0x29e216);})[_0xeffc('0x25')](function(_0x29c4ca){_0x59bffd=_0x29c4ca;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')]('The\x20Ticket\x20ID\x20is:',_0x59bffd['id']);var _0x3af0c4=util[_0xeffc('0x28')](_0xeffc('0x59'),_0x2a17ab[_0xeffc('0x3e')],_['split'](_0x59bffd['id'],'x')[0x1]);logger[_0xeffc('0x1a')](_0xeffc('0x51'),_0xeffc('0x5a'));emit(util['format']('user:%s',_0x5ade15['name']),_0xeffc('0x5b'),{'uri':_0x3af0c4});})[_0xeffc('0x2c')](function(_0x51a609){logger['error'](_0xeffc('0x51'),JSON[_0xeffc('0x2a')](_0x51a609));});};exports[_0xeffc('0x5c')]=function(_0x518ac4,_0x57a02a,_0x262da1,_0x3b013a,_0x1be27c,_0x35e677,_0x3e0b9b){var _0x5be899,_0x1b342e,_0x1edee5,_0x19aa9f;_0x35e677[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x35e677[_0xeffc('0x3e')]);_0x35e677[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x35e677[_0xeffc('0x54')]);if(_0x3e0b9b&&_0x3e0b9b[_0xeffc('0x5d')]&&_0x3e0b9b[_0xeffc('0x5d')]!==_0xeffc('0x5e')){logger[_0xeffc('0x1a')](_0xeffc('0x5f'),_0xeffc('0x52'));_0x57a02a[_0xeffc('0x53')]=util[_0xeffc('0x28')](_0xeffc('0x60'),_0x35e677[_0xeffc('0x54')],_0x57a02a[_0xeffc('0x55')],md5(_0x57a02a[_0xeffc('0x55')]));}return getConnection(_0x35e677)[_0xeffc('0x25')](function(_0x430ea5){_0x19aa9f=_0x430ea5;return getUser(_0x35e677,_0x3b013a[_0xeffc('0x61')],_0x19aa9f);})['then'](function(_0x1686c6){_0x5be899=_0x1686c6;logger[_0xeffc('0x1a')]('The\x20User\x20ID\x20is:',_0x5be899['id']);return getEndUser(_0x35e677,_0x57a02a[_0xeffc('0x62')],_0x57a02a[_0xeffc('0x63')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x34abce){_0x1b342e=_0x34abce;logger['info'](_0xeffc('0x64'),_0x1b342e['id']);return createTicket(_0x35e677,_0x5be899,_0x1b342e,_0x262da1,_0x57a02a,_0x262da1[_0xeffc('0x58')],_0x19aa9f);})[_0xeffc('0x25')](function(_0x1a6c66){_0x1edee5=_0x1a6c66;logger[_0xeffc('0x1a')](_0xeffc('0x65'));logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x1edee5['id']);var _0x2ba69d=util['format'](_0xeffc('0x59'),_0x35e677[_0xeffc('0x3e')],_['split'](_0x1edee5['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0xeffc('0x5a'));emit(util[_0xeffc('0x28')](_0xeffc('0x67'),_0x3b013a['name']),_0xeffc('0x5b'),{'uri':_0x2ba69d});})[_0xeffc('0x2c')](function(_0x5bd430){logger[_0xeffc('0x2b')]('[OUTBOUND]',JSON[_0xeffc('0x2a')](_0x5bd430));});};exports[_0xeffc('0x68')]=function(_0x560289,_0x4b8644,_0x208c6c,_0x330dd7,_0x4c0a86,_0x46f25c){var _0x9c7bb2,_0x47b293,_0x2d4be6,_0x3ad097;_0x46f25c[_0xeffc('0x3e')]=intUtil[_0xeffc('0x50')](_0x46f25c[_0xeffc('0x3e')]);_0x46f25c[_0xeffc('0x54')]=intUtil['stripTrailingSlash'](_0x46f25c[_0xeffc('0x54')]);if(_0x4c0a86&&_0x4c0a86[_0xeffc('0x69')]){logger[_0xeffc('0x1a')]('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']','Recording\x20is\x20enabled!');_0x4b8644['recordingURL']=util['format'](_0xeffc('0x60'),_0x46f25c['serverUrl'],_0x4b8644[_0xeffc('0x55')],md5(_0x4b8644['uniqueid']));}else{_0x4b8644[_0xeffc('0x53')]='';}return getConnection(_0x46f25c)[_0xeffc('0x25')](function(_0x39872b){_0x3ad097=_0x39872b;return getUser(_0x46f25c,'',_0x3ad097);})[_0xeffc('0x25')](function(_0x368c47){_0x9c7bb2=_0x368c47;logger[_0xeffc('0x1a')](_0xeffc('0x56'),_0x9c7bb2['id']);return getEndUser(_0x46f25c,_0x4b8644['calleridname'],_0x4b8644[_0xeffc('0x6c')],_0x3ad097);})[_0xeffc('0x25')](function(_0x3b33ab){_0x47b293=_0x3b33ab;logger[_0xeffc('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x47b293['id']);return createTicket(_0x46f25c,_0x9c7bb2,_0x47b293,_0x208c6c,_0x4b8644,_0x208c6c['Fields'],_0x3ad097);})['then'](function(_0x1d9182){_0x2d4be6=_0x1d9182;logger[_0xeffc('0x1a')]('Ticket\x20created!');logger[_0xeffc('0x1a')](_0xeffc('0x66'),_0x2d4be6['id']);})['catch'](function(_0x2d76b7){logger['error']('['+_0x4b8644[_0xeffc('0x6a')][_0xeffc('0x6b')]()+']',JSON['stringify'](_0x2d76b7));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff