// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5a92=['lodash','bluebird','md5','ioredis','./util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Subjects','POST','format','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','createTicket','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','[vTiger],\x20%s,\x20%s,\x20%s','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','%s/webservice.php','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','[HTTP]','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','serverUrl','recordingFormat','[OUTBOUND]','destcalleridnum','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','unmanaged','monitor_format','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x529f1c,_0x437ed1){var _0x4d57ab=function(_0x39d479){while(--_0x39d479){_0x529f1c['push'](_0x529f1c['shift']());}};_0x4d57ab(++_0x437ed1);}(_0x5a92,0x120));var _0x25a9=function(_0x3129e4,_0x4d4e9d){_0x3129e4=_0x3129e4-0x0;var _0x56a160=_0x5a92[_0x3129e4];return _0x56a160;};'use strict';var _=require(_0x25a9('0x0'));var rp=require('request-promise');var BPromise=require(_0x25a9('0x1'));var md5=require(_0x25a9('0x2'));var util=require('util');var Redis=require(_0x25a9('0x3'));var intUtil=require(_0x25a9('0x4'));var config=require('../../../../config/environment');var logger=require(_0x25a9('0x5'))(_0x25a9('0x6'));config[_0x25a9('0x7')]=_[_0x25a9('0x8')](config[_0x25a9('0x7')],{'host':_0x25a9('0x9'),'port':0x18eb});var io=require(_0x25a9('0xa'))(new Redis(config[_0x25a9('0x7')]));function emit(_0x3d2a7a,_0x38ef29,_0x24e71a){io['to'](_0x3d2a7a)['emit'](_0x38ef29,_0x24e71a);}function getCustomFields(_0x367a36,_0x12136c){var _0x1a4604={};if(_0x367a36['length']>0x0){_[_0x25a9('0xb')](_0x367a36,function(_0x586029){if(_0x586029[_0x25a9('0xc')]===_0x25a9('0xd')&&_0x586029[_0x25a9('0xe')]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x586029['content'][_0x25a9('0xf')]();}else if(_0x586029['type']===_0x25a9('0x10')&&_0x586029[_0x25a9('0x11')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x11')]]){_0x1a4604[_0x586029['idField']]=_0x12136c[_0x586029[_0x25a9('0x11')]][_0x25a9('0xf')]();}else if(_0x586029[_0x25a9('0xc')]==='customVariable'&&_0x586029[_0x25a9('0x12')]&&_0x586029[_0x25a9('0x12')][_0x25a9('0x13')]&&_0x586029[_0x25a9('0xe')]&&_0x12136c[_0x586029[_0x25a9('0x12')]['name'][_0x25a9('0x14')]()]){_0x1a4604[_0x586029[_0x25a9('0xe')]]=_0x12136c[_0x586029[_0x25a9('0x12')][_0x25a9('0x13')][_0x25a9('0x14')]()][_0x25a9('0xf')]();}});}return _0x1a4604;}function createTicket(_0xc88a52,_0x1ed636,_0x243964,_0x511dfc,_0x3601ec,_0x5f411c,_0x30f03b){logger[_0x25a9('0x15')](_0x25a9('0x16'));var _0x18231e=_[_0x25a9('0x17')]({'parent_id':'','assigned_user_id':_0x1ed636['id'],'ticketpriorities':'Normal','ticketstatus':_0x25a9('0x18'),'ticket_title':intUtil[_0x25a9('0x19')](_0x511dfc[_0x25a9('0x1a')],_0x3601ec,'\x20'),'description':intUtil[_0x25a9('0x19')](_0x511dfc['Descriptions'],_0x3601ec,'\x0a'),'contact_id':_0x243964['id']},getCustomFields(_0x5f411c,_0x3601ec));var _0x210a8b={'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0xc88a52['remoteUri']),'form':{'operation':_0x25a9('0x1d'),'username':_0xc88a52[_0x25a9('0x1e')],'sessionName':_0x30f03b[_0x25a9('0x1f')],'elementType':_0x25a9('0x20'),'element':JSON['stringify'](_0x18231e)},'json':!![]};return request(_0x210a8b)[_0x25a9('0x21')](function(_0x5d8763){if(_0x5d8763['success']){return BPromise[_0x25a9('0x22')]({'id':_0x5d8763[_0x25a9('0x23')]['id']});}else{throw new Error(util[_0x25a9('0x1c')](_0x25a9('0x24'),JSON[_0x25a9('0x25')](_0x5d8763[_0x25a9('0x26')])));}})[_0x25a9('0x27')](function(_0x5a9817){var _0xed74b5=_0x5a9817[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x25a9('0x29'),_0xed74b5,JSON[_0x25a9('0x25')](_0x5a9817));});}function getUser(_0x2c8f98,_0x4eab1d,_0x5cb525){if(intUtil['validateEmail'](_0x4eab1d)){logger['info'](_0x25a9('0x2a'),_0x4eab1d);return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x2c8f98[_0x25a9('0x2c')]),'qs':{'operation':'query','username':_0x2c8f98[_0x25a9('0x1e')],'sessionName':_0x5cb525[_0x25a9('0x1f')],'query':util[_0x25a9('0x1c')](_0x25a9('0x2d'),_0x4eab1d)},'json':!![]})[_0x25a9('0x21')](function(_0x590a06){if(_0x590a06[_0x25a9('0x2e')]&&_0x590a06[_0x25a9('0x23')]['length']){logger[_0x25a9('0x15')]('Agent\x20found!');return BPromise['resolve']({'id':_0x590a06[_0x25a9('0x23')][0x0]['id'],'email':_0x590a06[_0x25a9('0x23')][0x0][_0x25a9('0x2f')],'name':_0x590a06['result'][0x0][_0x25a9('0x30')]+'\x20'+_0x590a06['result'][_0x25a9('0x31')]});}else{logger['info'](_0x25a9('0x32'));return BPromise[_0x25a9('0x22')]({'id':_0x5cb525['userId'],'email':_0x2c8f98['username'],'name':'admin'});}})[_0x25a9('0x27')](function(_0x5f5981){var _0xff6a=_0x5f5981['statusCode']||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getUser',_0xff6a,JSON['stringify'](_0x5f5981));});}else{logger[_0x25a9('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x25a9('0x22')]({'id':_0x5cb525[_0x25a9('0x34')],'email':_0x2c8f98['username'],'name':_0x25a9('0x35')})[_0x25a9('0x27')](function(_0x550b7c){var _0x532e4a=_0x550b7c[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x36'),_0x532e4a,JSON[_0x25a9('0x25')](_0x550b7c));});}}function getEndUser(_0x13a023,_0x203ae2,_0x44b896,_0x187add){logger['info'](_0x25a9('0x37'),_0x44b896);return request({'method':'GET','uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'qs':{'operation':_0x25a9('0x39'),'username':_0x13a023['username'],'sessionName':_0x187add['sessionName'],'query':util[_0x25a9('0x1c')](_0x25a9('0x3a'),_0x44b896,_0x44b896,_0x44b896,_0x44b896,_0x44b896)},'json':!![]})[_0x25a9('0x21')](function(_0x1f6159){if(_0x1f6159['success']&&_0x1f6159[_0x25a9('0x23')][_0x25a9('0x3b')]){logger[_0x25a9('0x15')](_0x25a9('0x3c'));return BPromise[_0x25a9('0x22')]({'id':_0x1f6159['result'][0x0]['id'],'name':_0x1f6159['result'][0x0]['firstname']+'\x20'+_0x1f6159[_0x25a9('0x23')][0x0][_0x25a9('0x3d')],'phone':_0x44b896});}else{logger[_0x25a9('0x15')](_0x25a9('0x3e'));return request({'method':_0x25a9('0x1b'),'uri':util['format'](_0x25a9('0x38'),_0x13a023[_0x25a9('0x2c')]),'form':{'operation':_0x25a9('0x1d'),'sessionName':_0x187add['sessionName'],'elementType':_0x25a9('0x3f'),'element':JSON[_0x25a9('0x25')]({'lastname':_0x203ae2,'phone':_0x44b896,'assigned_user_id':'\x20'})},'json':!![]})[_0x25a9('0x21')](function(_0x2cc20f){logger[_0x25a9('0x15')]('Enduser\x20created.');return BPromise[_0x25a9('0x22')]({'id':_0x2cc20f['result']['id'],'name':_0x2cc20f['result'][_0x25a9('0x3d')],'phone':_0x2cc20f['result'][_0x25a9('0x40')]});})[_0x25a9('0x27')](function(_0x1ca7fa){var _0x5d88f3=_0x1ca7fa[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),_0x25a9('0x41'),_0x5d88f3,JSON[_0x25a9('0x25')](_0x1ca7fa));});}});}function getConnection(_0x168d2b){var _0xe44320=_0x168d2b[_0x25a9('0x1e')];var _0x19a56a=_0x168d2b['accessKey'];return request({'method':_0x25a9('0x2b'),'uri':util[_0x25a9('0x1c')]('%s/webservice.php',_0x168d2b[_0x25a9('0x2c')]),'qs':{'operation':'getchallenge','username':_0xe44320},'json':!![]})['then'](function(_0x5f27ed){if(_0x5f27ed['success']){return request({'method':_0x25a9('0x1b'),'uri':util[_0x25a9('0x1c')](_0x25a9('0x38'),_0x168d2b[_0x25a9('0x2c')]),'form':{'operation':'login','username':_0xe44320,'accessKey':md5(_0x5f27ed[_0x25a9('0x23')]['token']+_0x19a56a)},'json':!![]});}})[_0x25a9('0x21')](function(_0x58d5eb){if(_0x58d5eb[_0x25a9('0x2e')]){return BPromise['resolve'](_0x58d5eb[_0x25a9('0x23')]);}else{throw new Error(util[_0x25a9('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x168d2b['id']));}})['catch'](function(_0x4c1bb6){var _0x3c9f9e=_0x4c1bb6[_0x25a9('0x28')]||0x1f4;logger[_0x25a9('0x26')](_0x25a9('0x33'),'getConnection',_0x3c9f9e,JSON[_0x25a9('0x25')](_0x4c1bb6));});}function request(_0x4fc001){logger[_0x25a9('0x15')](_0x25a9('0x42'),JSON['stringify'](_0x4fc001));return rp(_0x4fc001);}exports[_0x25a9('0x43')]=function(_0x3a3c94,_0x44a2ea,_0x57926f,_0x198702,_0x39908a,_0x44aff9){var _0x4a1103,_0x3ab557,_0x3e9229,_0x1a2c0c;_0x44aff9[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x44aff9['remoteUri']);if(_0x39908a&&_0x39908a['monitor_format']){logger[_0x25a9('0x15')]('[QUEUE]',_0x25a9('0x45'));_0x44a2ea[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44aff9['serverUrl'],_0x44a2ea[_0x25a9('0x47')],md5(_0x44a2ea[_0x25a9('0x47')]));}else{_0x44a2ea[_0x25a9('0x46')]='';}return getConnection(_0x44aff9)['then'](function(_0x26e318){_0x1a2c0c=_0x26e318;return getUser(_0x44aff9,_0x198702[_0x25a9('0x48')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x28b5d5){_0x4a1103=_0x28b5d5;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x4a1103['id']);return getEndUser(_0x44aff9,_0x44a2ea[_0x25a9('0x4a')],_0x44a2ea[_0x25a9('0x4b')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x507c91){_0x3ab557=_0x507c91;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x3ab557['id']);return createTicket(_0x44aff9,_0x4a1103,_0x3ab557,_0x57926f,_0x44a2ea,_0x57926f[_0x25a9('0x4d')],_0x1a2c0c);})[_0x25a9('0x21')](function(_0x4482ec){_0x3e9229=_0x4482ec;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger['info'](_0x25a9('0x4f'),_0x3e9229['id']);var _0x4d98b9=util[_0x25a9('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x44aff9[_0x25a9('0x2c')],_['split'](_0x3e9229['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x50'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x198702[_0x25a9('0x13')]),_0x25a9('0x53'),{'uri':_0x4d98b9});})[_0x25a9('0x27')](function(_0x37535b){logger['error'](_0x25a9('0x50'),JSON['stringify'](_0x37535b));});};exports[_0x25a9('0x54')]=function(_0x36ed7e,_0x4f7a01,_0x213aa3,_0x11ebc2,_0x2dc044,_0x4380b,_0x58576b){var _0x2fdd12,_0x3557c9,_0x56ef24,_0x56a795;_0x4380b[_0x25a9('0x2c')]=intUtil[_0x25a9('0x44')](_0x4380b[_0x25a9('0x2c')]);_0x4380b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x4380b['serverUrl']);if(_0x58576b&&_0x58576b[_0x25a9('0x56')]&&_0x58576b[_0x25a9('0x56')]!=='none'){logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x45'));_0x4f7a01[_0x25a9('0x46')]=util[_0x25a9('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4380b[_0x25a9('0x55')],_0x4f7a01[_0x25a9('0x47')],md5(_0x4f7a01['uniqueid']));}return getConnection(_0x4380b)[_0x25a9('0x21')](function(_0x3d153e){_0x56a795=_0x3d153e;return getUser(_0x4380b,_0x11ebc2[_0x25a9('0x48')],_0x56a795);})['then'](function(_0x1e1a08){_0x2fdd12=_0x1e1a08;logger[_0x25a9('0x15')](_0x25a9('0x49'),_0x2fdd12['id']);return getEndUser(_0x4380b,_0x4f7a01['destcalleridname'],_0x4f7a01[_0x25a9('0x58')],_0x56a795);})[_0x25a9('0x21')](function(_0x448665){_0x3557c9=_0x448665;logger['info'](_0x25a9('0x4c'),_0x3557c9['id']);return createTicket(_0x4380b,_0x2fdd12,_0x3557c9,_0x213aa3,_0x4f7a01,_0x213aa3[_0x25a9('0x4d')],_0x56a795);})[_0x25a9('0x21')](function(_0x5687ba){_0x56ef24=_0x5687ba;logger[_0x25a9('0x15')](_0x25a9('0x4e'));logger[_0x25a9('0x15')]('The\x20Ticket\x20ID\x20is:',_0x56ef24['id']);var _0x1bb21b=util[_0x25a9('0x1c')](_0x25a9('0x59'),_0x4380b['remoteUri'],_[_0x25a9('0x5a')](_0x56ef24['id'],'x')[0x1]);logger[_0x25a9('0x15')](_0x25a9('0x57'),_0x25a9('0x51'));emit(util[_0x25a9('0x1c')](_0x25a9('0x52'),_0x11ebc2['name']),_0x25a9('0x53'),{'uri':_0x1bb21b});})[_0x25a9('0x27')](function(_0x26276c){logger['error'](_0x25a9('0x57'),JSON[_0x25a9('0x25')](_0x26276c));});};exports[_0x25a9('0x5b')]=function(_0x2622c3,_0xc09ee3,_0x38ffcc,_0x56f9d1,_0x428a17,_0x9ab95b){var _0x4b9cb9,_0x29ee4a,_0x5b0053,_0xd48fd4;_0x9ab95b['remoteUri']=intUtil['stripTrailingSlash'](_0x9ab95b['remoteUri']);_0x9ab95b[_0x25a9('0x55')]=intUtil[_0x25a9('0x44')](_0x9ab95b['serverUrl']);if(_0x428a17&&_0x428a17[_0x25a9('0x5c')]){logger[_0x25a9('0x15')]('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',_0x25a9('0x45'));_0xc09ee3[_0x25a9('0x46')]=util['format'](_0x25a9('0x5f'),_0x9ab95b[_0x25a9('0x55')],_0xc09ee3[_0x25a9('0x47')],md5(_0xc09ee3[_0x25a9('0x47')]));}else{_0xc09ee3[_0x25a9('0x46')]='';}return getConnection(_0x9ab95b)['then'](function(_0x5ad08d){_0xd48fd4=_0x5ad08d;return getUser(_0x9ab95b,'',_0xd48fd4);})[_0x25a9('0x21')](function(_0x4039c8){_0x4b9cb9=_0x4039c8;logger['info']('The\x20User\x20ID\x20is:',_0x4b9cb9['id']);return getEndUser(_0x9ab95b,_0xc09ee3[_0x25a9('0x4a')],_0xc09ee3[_0x25a9('0x4b')],_0xd48fd4);})['then'](function(_0x35e8c7){_0x29ee4a=_0x35e8c7;logger[_0x25a9('0x15')](_0x25a9('0x4c'),_0x29ee4a['id']);return createTicket(_0x9ab95b,_0x4b9cb9,_0x29ee4a,_0x38ffcc,_0xc09ee3,_0x38ffcc[_0x25a9('0x4d')],_0xd48fd4);})[_0x25a9('0x21')](function(_0x2fa89c){_0x5b0053=_0x2fa89c;logger['info'](_0x25a9('0x4e'));logger[_0x25a9('0x15')](_0x25a9('0x4f'),_0x5b0053['id']);})[_0x25a9('0x27')](function(_0xcf0d2d){logger['error']('['+_0xc09ee3[_0x25a9('0x5d')][_0x25a9('0x5e')]()+']',JSON[_0x25a9('0x25')](_0xcf0d2d));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff