// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xfa4c=['user:%s','lastevent','toUpperCase','calleridnum','lodash','bluebird','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','string','idField','content','type','variable','variableName','Variable','name','toLowerCase','info','merge','Normal','Open','getString','Subjects','%s/webservice.php','remoteUri','sessionName','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','format','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','last_name','userId','admin','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','accessKey','getchallenge','POST','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','trigger:browser:url','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum'];(function(_0x5c7055,_0x550d42){var _0x20d196=function(_0x47e15e){while(--_0x47e15e){_0x5c7055['push'](_0x5c7055['shift']());}};_0x20d196(++_0x550d42);}(_0xfa4c,0x124));var _0xcfa4=function(_0x4e72a5,_0x59d207){_0x4e72a5=_0x4e72a5-0x0;var _0x5c608f=_0xfa4c[_0x4e72a5];return _0x5c608f;};'use strict';var _=require(_0xcfa4('0x0'));var rp=require('request-promise');var BPromise=require(_0xcfa4('0x1'));var md5=require(_0xcfa4('0x2'));var util=require('util');var Redis=require(_0xcfa4('0x3'));var intUtil=require(_0xcfa4('0x4'));var config=require(_0xcfa4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0xcfa4('0x6')]=_[_0xcfa4('0x7')](config[_0xcfa4('0x6')],{'host':_0xcfa4('0x8'),'port':0x18eb});var io=require(_0xcfa4('0x9'))(new Redis(config['redis']));function emit(_0x207ab9,_0x5869f5,_0x2d285f){io['to'](_0x207ab9)[_0xcfa4('0xa')](_0x5869f5,_0x2d285f);}function getCustomFields(_0x52be75,_0x3de6d8){var _0xffaff5={};if(_0x52be75[_0xcfa4('0xb')]>0x0){_[_0xcfa4('0xc')](_0x52be75,function(_0x365bed){if(_0x365bed['type']===_0xcfa4('0xd')&&_0x365bed[_0xcfa4('0xe')]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x365bed[_0xcfa4('0xf')]['toString']();}else if(_0x365bed[_0xcfa4('0x10')]===_0xcfa4('0x11')&&_0x365bed[_0xcfa4('0x12')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed['variableName']]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x12')]]['toString']();}else if(_0x365bed['type']==='customVariable'&&_0x365bed[_0xcfa4('0x13')]&&_0x365bed['Variable'][_0xcfa4('0x14')]&&_0x365bed[_0xcfa4('0xe')]&&_0x3de6d8[_0x365bed[_0xcfa4('0x13')][_0xcfa4('0x14')]['toLowerCase']()]){_0xffaff5[_0x365bed[_0xcfa4('0xe')]]=_0x3de6d8[_0x365bed[_0xcfa4('0x13')]['name'][_0xcfa4('0x15')]()]['toString']();}});}return _0xffaff5;}function createTicket(_0x2f0368,_0x3b98c9,_0x4a0c6d,_0x40a064,_0x2cb598,_0x48d9f2,_0x221866){logger[_0xcfa4('0x16')]('Creating\x20new\x20ticket...');var _0x116c69=_[_0xcfa4('0x17')]({'parent_id':'','assigned_user_id':_0x3b98c9['id'],'ticketpriorities':_0xcfa4('0x18'),'ticketstatus':_0xcfa4('0x19'),'ticket_title':intUtil[_0xcfa4('0x1a')](_0x40a064[_0xcfa4('0x1b')],_0x2cb598,'\x20'),'description':intUtil[_0xcfa4('0x1a')](_0x40a064['Descriptions'],_0x2cb598,'\x0a'),'contact_id':_0x4a0c6d['id']},getCustomFields(_0x48d9f2,_0x2cb598));var _0x20268f={'method':'POST','uri':util['format'](_0xcfa4('0x1c'),_0x2f0368[_0xcfa4('0x1d')]),'form':{'operation':'create','username':_0x2f0368['username'],'sessionName':_0x221866[_0xcfa4('0x1e')],'elementType':'HelpDesk','element':JSON[_0xcfa4('0x1f')](_0x116c69)},'json':!![]};return request(_0x20268f)[_0xcfa4('0x20')](function(_0x4cd016){if(_0x4cd016[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')]({'id':_0x4cd016[_0xcfa4('0x23')]['id']});}else{throw new Error(util['format'](_0xcfa4('0x24'),JSON[_0xcfa4('0x1f')](_0x4cd016[_0xcfa4('0x25')])));}})[_0xcfa4('0x26')](function(_0x242d53){var _0x54e92a=_0x242d53[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x29'),_0x54e92a,JSON[_0xcfa4('0x1f')](_0x242d53));});}function getUser(_0x23d457,_0x51be36,_0x407d95){if(intUtil[_0xcfa4('0x2a')](_0x51be36)){logger['info']('Getting\x20agent\x20with\x20email',_0x51be36);return request({'method':_0xcfa4('0x2b'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x23d457[_0xcfa4('0x1d')]),'qs':{'operation':'query','username':_0x23d457[_0xcfa4('0x2d')],'sessionName':_0x407d95[_0xcfa4('0x1e')],'query':util['format'](_0xcfa4('0x2e'),_0x51be36)},'json':!![]})[_0xcfa4('0x20')](function(_0x82f226){if(_0x82f226[_0xcfa4('0x21')]&&_0x82f226[_0xcfa4('0x23')][_0xcfa4('0xb')]){logger['info'](_0xcfa4('0x2f'));return BPromise[_0xcfa4('0x22')]({'id':_0x82f226[_0xcfa4('0x23')][0x0]['id'],'email':_0x82f226[_0xcfa4('0x23')][0x0][_0xcfa4('0x30')],'name':_0x82f226['result'][0x0]['first_name']+'\x20'+_0x82f226[_0xcfa4('0x23')][_0xcfa4('0x31')]});}else{logger[_0xcfa4('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xcfa4('0x22')]({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457['username'],'name':_0xcfa4('0x33')});}})['catch'](function(_0x469369){var _0x72a6f8=_0x469369[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x34'),_0x72a6f8,JSON['stringify'](_0x469369));});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x35'));return BPromise['resolve']({'id':_0x407d95[_0xcfa4('0x32')],'email':_0x23d457[_0xcfa4('0x2d')],'name':_0xcfa4('0x33')})[_0xcfa4('0x26')](function(_0x2dcdf3){var _0xd4e5c4=_0x2dcdf3[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xcfa4('0x34'),_0xd4e5c4,JSON[_0xcfa4('0x1f')](_0x2dcdf3));});}}function getEndUser(_0x86ecaf,_0x2cfbbe,_0x112047,_0x264a12){logger[_0xcfa4('0x16')](_0xcfa4('0x36'),_0x112047);return request({'method':'GET','uri':util['format'](_0xcfa4('0x1c'),_0x86ecaf['remoteUri']),'qs':{'operation':_0xcfa4('0x37'),'username':_0x86ecaf['username'],'sessionName':_0x264a12['sessionName'],'query':util[_0xcfa4('0x2c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x112047,_0x112047,_0x112047,_0x112047,_0x112047)},'json':!![]})[_0xcfa4('0x20')](function(_0x341636){if(_0x341636[_0xcfa4('0x21')]&&_0x341636['result'][_0xcfa4('0xb')]){logger[_0xcfa4('0x16')](_0xcfa4('0x38'));return BPromise[_0xcfa4('0x22')]({'id':_0x341636[_0xcfa4('0x23')][0x0]['id'],'name':_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x39')]+'\x20'+_0x341636[_0xcfa4('0x23')][0x0][_0xcfa4('0x3a')],'phone':_0x112047});}else{logger[_0xcfa4('0x16')](_0xcfa4('0x3b'));return request({'method':'POST','uri':util[_0xcfa4('0x2c')]('%s/webservice.php',_0x86ecaf[_0xcfa4('0x1d')]),'form':{'operation':_0xcfa4('0x3c'),'sessionName':_0x264a12['sessionName'],'elementType':_0xcfa4('0x3d'),'element':JSON['stringify']({'lastname':_0x2cfbbe,'phone':_0x112047,'assigned_user_id':'\x20'})},'json':!![]})[_0xcfa4('0x20')](function(_0x5d9725){logger[_0xcfa4('0x16')](_0xcfa4('0x3e'));return BPromise[_0xcfa4('0x22')]({'id':_0x5d9725[_0xcfa4('0x23')]['id'],'name':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3a')],'phone':_0x5d9725[_0xcfa4('0x23')][_0xcfa4('0x3f')]});})[_0xcfa4('0x26')](function(_0x134743){var _0x223705=_0x134743[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),'getEndUser',_0x223705,JSON[_0xcfa4('0x1f')](_0x134743));});}});}function getConnection(_0x5ed63e){var _0xf39cdf=_0x5ed63e[_0xcfa4('0x2d')];var _0x5b9162=_0x5ed63e[_0xcfa4('0x40')];return request({'method':'GET','uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'qs':{'operation':_0xcfa4('0x41'),'username':_0xf39cdf},'json':!![]})[_0xcfa4('0x20')](function(_0x4b2ddd){if(_0x4b2ddd['success']){return request({'method':_0xcfa4('0x42'),'uri':util[_0xcfa4('0x2c')](_0xcfa4('0x1c'),_0x5ed63e[_0xcfa4('0x1d')]),'form':{'operation':'login','username':_0xf39cdf,'accessKey':md5(_0x4b2ddd[_0xcfa4('0x23')]['token']+_0x5b9162)},'json':!![]});}})[_0xcfa4('0x20')](function(_0x2b006e){if(_0x2b006e[_0xcfa4('0x21')]){return BPromise[_0xcfa4('0x22')](_0x2b006e['result']);}else{throw new Error(util[_0xcfa4('0x2c')](_0xcfa4('0x43'),_0x5ed63e['id']));}})[_0xcfa4('0x26')](function(_0xac6210){var _0x1ef641=_0xac6210[_0xcfa4('0x27')]||0x1f4;logger[_0xcfa4('0x25')](_0xcfa4('0x28'),_0xcfa4('0x44'),_0x1ef641,JSON[_0xcfa4('0x1f')](_0xac6210));});}function request(_0x3d1261){logger['info']('[HTTP]',JSON[_0xcfa4('0x1f')](_0x3d1261));return rp(_0x3d1261);}exports[_0xcfa4('0x45')]=function(_0x1f4ff0,_0x52de4b,_0x3021aa,_0x46571d,_0x5d86c5,_0x47ebd4){var _0x4896b3,_0x36b350,_0x6809d7,_0x301b0e;_0x47ebd4[_0xcfa4('0x1d')]=intUtil[_0xcfa4('0x46')](_0x47ebd4['remoteUri']);if(_0x5d86c5&&_0x5d86c5[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('[QUEUE]',_0xcfa4('0x48'));_0x52de4b['recordingURL']=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x47ebd4[_0xcfa4('0x4a')],_0x52de4b[_0xcfa4('0x4b')],md5(_0x52de4b['uniqueid']));}else{_0x52de4b[_0xcfa4('0x4c')]='';}return getConnection(_0x47ebd4)['then'](function(_0x32d064){_0x301b0e=_0x32d064;return getUser(_0x47ebd4,_0x46571d[_0xcfa4('0x4d')],_0x301b0e);})['then'](function(_0x1251be){_0x4896b3=_0x1251be;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x4896b3['id']);return getEndUser(_0x47ebd4,_0x52de4b[_0xcfa4('0x4f')],_0x52de4b['calleridnum'],_0x301b0e);})[_0xcfa4('0x20')](function(_0x459a02){_0x36b350=_0x459a02;logger['info'](_0xcfa4('0x50'),_0x36b350['id']);return createTicket(_0x47ebd4,_0x4896b3,_0x36b350,_0x3021aa,_0x52de4b,_0x3021aa[_0xcfa4('0x51')],_0x301b0e);})[_0xcfa4('0x20')](function(_0x544fb0){_0x6809d7=_0x544fb0;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger[_0xcfa4('0x16')](_0xcfa4('0x53'),_0x6809d7['id']);var _0x341815=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x47ebd4[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x6809d7['id'],'x')[0x1]);logger['info'](_0xcfa4('0x56'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')]('user:%s',_0x46571d[_0xcfa4('0x14')]),_0xcfa4('0x57'),{'uri':_0x341815});})['catch'](function(_0x21082e){logger[_0xcfa4('0x25')]('[QUEUE]',JSON['stringify'](_0x21082e));});};exports['outbound']=function(_0x5f4555,_0x457186,_0x172e8a,_0xd4bc1b,_0x276298,_0x31f86e,_0xfcefa4){var _0x25da7b,_0x2d1022,_0x292465,_0x26f7af;_0x31f86e['remoteUri']=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x1d')]);_0x31f86e[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x31f86e[_0xcfa4('0x4a')]);if(_0xfcefa4&&_0xfcefa4[_0xcfa4('0x58')]&&_0xfcefa4['recordingFormat']!=='none'){logger['info'](_0xcfa4('0x59'),_0xcfa4('0x48'));_0x457186[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x31f86e[_0xcfa4('0x4a')],_0x457186[_0xcfa4('0x4b')],md5(_0x457186[_0xcfa4('0x4b')]));}return getConnection(_0x31f86e)['then'](function(_0x2b5973){_0x26f7af=_0x2b5973;return getUser(_0x31f86e,_0xd4bc1b[_0xcfa4('0x4d')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x44d514){_0x25da7b=_0x44d514;logger[_0xcfa4('0x16')](_0xcfa4('0x4e'),_0x25da7b['id']);return getEndUser(_0x31f86e,_0x457186[_0xcfa4('0x5a')],_0x457186[_0xcfa4('0x5b')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x3136e7){_0x2d1022=_0x3136e7;logger[_0xcfa4('0x16')](_0xcfa4('0x50'),_0x2d1022['id']);return createTicket(_0x31f86e,_0x25da7b,_0x2d1022,_0x172e8a,_0x457186,_0x172e8a[_0xcfa4('0x51')],_0x26f7af);})[_0xcfa4('0x20')](function(_0x49444a){_0x292465=_0x49444a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x292465['id']);var _0x457f5f=util[_0xcfa4('0x2c')](_0xcfa4('0x54'),_0x31f86e[_0xcfa4('0x1d')],_[_0xcfa4('0x55')](_0x292465['id'],'x')[0x1]);logger[_0xcfa4('0x16')](_0xcfa4('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcfa4('0x2c')](_0xcfa4('0x5c'),_0xd4bc1b['name']),_0xcfa4('0x57'),{'uri':_0x457f5f});})[_0xcfa4('0x26')](function(_0x6d9328){logger[_0xcfa4('0x25')]('[OUTBOUND]',JSON['stringify'](_0x6d9328));});};exports['unmanaged']=function(_0x28bc7c,_0x372bd5,_0x4c134f,_0x4412f7,_0x2feadd,_0x2f6436){var _0x2ff1e6,_0x4032fc,_0x4dc8b0,_0x477a37;_0x2f6436[_0xcfa4('0x1d')]=intUtil['stripTrailingSlash'](_0x2f6436[_0xcfa4('0x1d')]);_0x2f6436[_0xcfa4('0x4a')]=intUtil[_0xcfa4('0x46')](_0x2f6436[_0xcfa4('0x4a')]);if(_0x2feadd&&_0x2feadd[_0xcfa4('0x47')]){logger[_0xcfa4('0x16')]('['+_0x372bd5[_0xcfa4('0x5d')][_0xcfa4('0x5e')]()+']',_0xcfa4('0x48'));_0x372bd5[_0xcfa4('0x4c')]=util[_0xcfa4('0x2c')](_0xcfa4('0x49'),_0x2f6436['serverUrl'],_0x372bd5['uniqueid'],md5(_0x372bd5[_0xcfa4('0x4b')]));}else{_0x372bd5['recordingURL']='';}return getConnection(_0x2f6436)[_0xcfa4('0x20')](function(_0x74003){_0x477a37=_0x74003;return getUser(_0x2f6436,'',_0x477a37);})['then'](function(_0x18c0b4){_0x2ff1e6=_0x18c0b4;logger[_0xcfa4('0x16')]('The\x20User\x20ID\x20is:',_0x2ff1e6['id']);return getEndUser(_0x2f6436,_0x372bd5[_0xcfa4('0x4f')],_0x372bd5[_0xcfa4('0x5f')],_0x477a37);})[_0xcfa4('0x20')](function(_0x5e6d6d){_0x4032fc=_0x5e6d6d;logger[_0xcfa4('0x16')]('The\x20Enduser\x20ID\x20is:',_0x4032fc['id']);return createTicket(_0x2f6436,_0x2ff1e6,_0x4032fc,_0x4c134f,_0x372bd5,_0x4c134f['Fields'],_0x477a37);})[_0xcfa4('0x20')](function(_0x23b60a){_0x4dc8b0=_0x23b60a;logger[_0xcfa4('0x16')](_0xcfa4('0x52'));logger['info'](_0xcfa4('0x53'),_0x4dc8b0['id']);})[_0xcfa4('0x26')](function(_0x59ecf3){logger[_0xcfa4('0x25')]('['+_0x372bd5['lastevent'][_0xcfa4('0x5e')]()+']',JSON[_0xcfa4('0x1f')](_0x59ecf3));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff