// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2b78=['POST','format','%s/webservice.php','remoteUri','create','username','sessionName','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','email1','first_name','last_name','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','recordingFormat','none','uniqueid','destcalleridname','Fields','[OUTBOUND]','trigger:browser:url','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','vTiger','defaults','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','content','toString','variable','variableName','customVariable','name','Variable','toLowerCase','Creating\x20new\x20ticket...','merge','getString','Subjects'];(function(_0x14d68d,_0x19141f){var _0x46e9c2=function(_0x2841c4){while(--_0x2841c4){_0x14d68d['push'](_0x14d68d['shift']());}};_0x46e9c2(++_0x19141f);}(_0x2b78,0x118));var _0x82b7=function(_0xb60674,_0xa4e08a){_0xb60674=_0xb60674-0x0;var _0x2514a0=_0x2b78[_0xb60674];return _0x2514a0;};'use strict';var _=require(_0x82b7('0x0'));var rp=require(_0x82b7('0x1'));var BPromise=require(_0x82b7('0x2'));var md5=require(_0x82b7('0x3'));var util=require(_0x82b7('0x4'));var Redis=require(_0x82b7('0x5'));var intUtil=require(_0x82b7('0x6'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x82b7('0x7'));config['redis']=_[_0x82b7('0x8')](config[_0x82b7('0x9')],{'host':_0x82b7('0xa'),'port':0x18eb});var io=require(_0x82b7('0xb'))(new Redis(config['redis']));function emit(_0x5408a3,_0xa7ff98,_0x45fb41){io['to'](_0x5408a3)[_0x82b7('0xc')](_0xa7ff98,_0x45fb41);}function getCustomFields(_0xf1119,_0x3c80f6){var _0xec7387={};if(_0xf1119['length']>0x0){_[_0x82b7('0xd')](_0xf1119,function(_0x14575a){if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0xf')&&_0x14575a['idField']){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x14575a[_0x82b7('0x11')][_0x82b7('0x12')]();}else if(_0x14575a['type']===_0x82b7('0x13')&&_0x14575a[_0x82b7('0x14')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a['variableName']]){_0xec7387[_0x14575a['idField']]=_0x3c80f6[_0x14575a[_0x82b7('0x14')]][_0x82b7('0x12')]();}else if(_0x14575a[_0x82b7('0xe')]===_0x82b7('0x15')&&_0x14575a['Variable']&&_0x14575a['Variable'][_0x82b7('0x16')]&&_0x14575a[_0x82b7('0x10')]&&_0x3c80f6[_0x14575a[_0x82b7('0x17')]['name'][_0x82b7('0x18')]()]){_0xec7387[_0x14575a[_0x82b7('0x10')]]=_0x3c80f6[_0x14575a[_0x82b7('0x17')][_0x82b7('0x16')]['toLowerCase']()][_0x82b7('0x12')]();}});}return _0xec7387;}function createTicket(_0x29b93b,_0x5d6843,_0x4049f1,_0x21138f,_0x27ce07,_0x4f9182,_0xcb4f1f){logger['info'](_0x82b7('0x19'));var _0x36cb6f=_[_0x82b7('0x1a')]({'parent_id':'','assigned_user_id':_0x5d6843['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x82b7('0x1b')](_0x21138f[_0x82b7('0x1c')],_0x27ce07,'\x20'),'description':intUtil[_0x82b7('0x1b')](_0x21138f['Descriptions'],_0x27ce07,'\x0a'),'contact_id':_0x4049f1['id']},getCustomFields(_0x4f9182,_0x27ce07));var _0x4d0bc2={'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x29b93b[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'username':_0x29b93b[_0x82b7('0x22')],'sessionName':_0xcb4f1f[_0x82b7('0x23')],'elementType':'HelpDesk','element':JSON[_0x82b7('0x24')](_0x36cb6f)},'json':!![]};return request(_0x4d0bc2)['then'](function(_0x15ce8e){if(_0x15ce8e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')]({'id':_0x15ce8e[_0x82b7('0x27')]['id']});}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x28'),JSON['stringify'](_0x15ce8e[_0x82b7('0x29')])));}})[_0x82b7('0x2a')](function(_0x98c94){var _0x55ae2e=_0x98c94[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x2d'),_0x55ae2e,JSON[_0x82b7('0x24')](_0x98c94));});}function getUser(_0xbb3d57,_0x5dd45d,_0x1bc927){if(intUtil[_0x82b7('0x2e')](_0x5dd45d)){logger[_0x82b7('0x2f')]('Getting\x20agent\x20with\x20email',_0x5dd45d);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0xbb3d57[_0x82b7('0x20')]),'qs':{'operation':'query','username':_0xbb3d57[_0x82b7('0x22')],'sessionName':_0x1bc927[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x30'),_0x5dd45d)},'json':!![]})['then'](function(_0x5fe5cb){if(_0x5fe5cb[_0x82b7('0x25')]&&_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x31')]){logger[_0x82b7('0x2f')](_0x82b7('0x32'));return BPromise[_0x82b7('0x26')]({'id':_0x5fe5cb[_0x82b7('0x27')][0x0]['id'],'email':_0x5fe5cb[_0x82b7('0x27')][0x0][_0x82b7('0x33')],'name':_0x5fe5cb['result'][0x0][_0x82b7('0x34')]+'\x20'+_0x5fe5cb[_0x82b7('0x27')][_0x82b7('0x35')]});}else{logger[_0x82b7('0x2f')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')});}})[_0x82b7('0x2a')](function(_0xd3e38f){var _0x1a7b89=_0xd3e38f[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x38'),_0x1a7b89,JSON['stringify'](_0xd3e38f));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x82b7('0x26')]({'id':_0x1bc927[_0x82b7('0x36')],'email':_0xbb3d57[_0x82b7('0x22')],'name':_0x82b7('0x37')})['catch'](function(_0x41069d){var _0x4e1845=_0x41069d['statusCode']||0x1f4;logger[_0x82b7('0x29')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x4e1845,JSON[_0x82b7('0x24')](_0x41069d));});}}function getEndUser(_0x4c414e,_0xc2428,_0x295ec2,_0x35002d){logger[_0x82b7('0x2f')]('Searching\x20end\x20user\x20with\x20phone',_0x295ec2);return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e['remoteUri']),'qs':{'operation':'query','username':_0x4c414e[_0x82b7('0x22')],'sessionName':_0x35002d[_0x82b7('0x23')],'query':util[_0x82b7('0x1e')](_0x82b7('0x39'),_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2,_0x295ec2)},'json':!![]})[_0x82b7('0x3a')](function(_0x201c1c){if(_0x201c1c['success']&&_0x201c1c[_0x82b7('0x27')]['length']){logger[_0x82b7('0x2f')](_0x82b7('0x3b'));return BPromise['resolve']({'id':_0x201c1c[_0x82b7('0x27')][0x0]['id'],'name':_0x201c1c['result'][0x0][_0x82b7('0x3c')]+'\x20'+_0x201c1c[_0x82b7('0x27')][0x0][_0x82b7('0x3d')],'phone':_0x295ec2});}else{logger['info'](_0x82b7('0x3e'));return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x4c414e[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x21'),'sessionName':_0x35002d[_0x82b7('0x23')],'elementType':_0x82b7('0x3f'),'element':JSON[_0x82b7('0x24')]({'lastname':_0xc2428,'phone':_0x295ec2,'assigned_user_id':'\x20'})},'json':!![]})[_0x82b7('0x3a')](function(_0x14769f){logger[_0x82b7('0x2f')](_0x82b7('0x40'));return BPromise['resolve']({'id':_0x14769f['result']['id'],'name':_0x14769f[_0x82b7('0x27')]['lastname'],'phone':_0x14769f[_0x82b7('0x27')]['phone']});})[_0x82b7('0x2a')](function(_0x163ee4){var _0x3b03f3=_0x163ee4[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x41'),_0x3b03f3,JSON[_0x82b7('0x24')](_0x163ee4));});}});}function getConnection(_0x168b61){var _0x2f353a=_0x168b61[_0x82b7('0x22')];var _0xf2899d=_0x168b61[_0x82b7('0x42')];return request({'method':'GET','uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'qs':{'operation':_0x82b7('0x43'),'username':_0x2f353a},'json':!![]})[_0x82b7('0x3a')](function(_0x22a4bf){if(_0x22a4bf[_0x82b7('0x25')]){return request({'method':_0x82b7('0x1d'),'uri':util[_0x82b7('0x1e')](_0x82b7('0x1f'),_0x168b61[_0x82b7('0x20')]),'form':{'operation':_0x82b7('0x44'),'username':_0x2f353a,'accessKey':md5(_0x22a4bf[_0x82b7('0x27')][_0x82b7('0x45')]+_0xf2899d)},'json':!![]});}})[_0x82b7('0x3a')](function(_0x3f049e){if(_0x3f049e[_0x82b7('0x25')]){return BPromise[_0x82b7('0x26')](_0x3f049e[_0x82b7('0x27')]);}else{throw new Error(util[_0x82b7('0x1e')](_0x82b7('0x46'),_0x168b61['id']));}})[_0x82b7('0x2a')](function(_0x50e617){var _0x1644e1=_0x50e617[_0x82b7('0x2b')]||0x1f4;logger[_0x82b7('0x29')](_0x82b7('0x2c'),_0x82b7('0x47'),_0x1644e1,JSON['stringify'](_0x50e617));});}function request(_0x37c6ba){logger[_0x82b7('0x2f')](_0x82b7('0x48'),JSON['stringify'](_0x37c6ba));return rp(_0x37c6ba);}exports[_0x82b7('0x49')]=function(_0x9d87fb,_0x15ad8b,_0x484c3,_0x1503dd,_0x57caf5,_0x33181a){var _0x2f963f,_0x46034a,_0x522671,_0x482392;_0x33181a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x33181a['remoteUri']);if(_0x57caf5&&_0x57caf5[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('[QUEUE]',_0x82b7('0x4c'));_0x15ad8b[_0x82b7('0x4d')]=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x33181a[_0x82b7('0x4f')],_0x15ad8b['uniqueid'],md5(_0x15ad8b['uniqueid']));}else{_0x15ad8b[_0x82b7('0x4d')]='';}return getConnection(_0x33181a)[_0x82b7('0x3a')](function(_0x171a4e){_0x482392=_0x171a4e;return getUser(_0x33181a,_0x1503dd[_0x82b7('0x50')],_0x482392);})[_0x82b7('0x3a')](function(_0x463bbf){_0x2f963f=_0x463bbf;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x2f963f['id']);return getEndUser(_0x33181a,_0x15ad8b[_0x82b7('0x52')],_0x15ad8b[_0x82b7('0x53')],_0x482392);})['then'](function(_0x465078){_0x46034a=_0x465078;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x46034a['id']);return createTicket(_0x33181a,_0x2f963f,_0x46034a,_0x484c3,_0x15ad8b,_0x484c3['Fields'],_0x482392);})['then'](function(_0x2d17d2){_0x522671=_0x2d17d2;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x522671['id']);var _0x598f29=util['format'](_0x82b7('0x57'),_0x33181a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x522671['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x59'),_0x82b7('0x5a'));emit(util['format'](_0x82b7('0x5b'),_0x1503dd[_0x82b7('0x16')]),'trigger:browser:url',{'uri':_0x598f29});})[_0x82b7('0x2a')](function(_0x44ba23){logger['error'](_0x82b7('0x59'),JSON[_0x82b7('0x24')](_0x44ba23));});};exports[_0x82b7('0x5c')]=function(_0x352d83,_0x41d23b,_0x1d745d,_0x28f89c,_0x45aca3,_0x4dd49a,_0x2ce831){var _0x4df4a2,_0x4dfb67,_0x2bd9aa,_0x4a286a;_0x4dd49a[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x4dd49a['remoteUri']);_0x4dd49a[_0x82b7('0x4f')]=intUtil[_0x82b7('0x4a')](_0x4dd49a[_0x82b7('0x4f')]);if(_0x2ce831&&_0x2ce831['recordingFormat']&&_0x2ce831[_0x82b7('0x5d')]!==_0x82b7('0x5e')){logger[_0x82b7('0x2f')]('[OUTBOUND]',_0x82b7('0x4c'));_0x41d23b['recordingURL']=util[_0x82b7('0x1e')](_0x82b7('0x4e'),_0x4dd49a['serverUrl'],_0x41d23b['uniqueid'],md5(_0x41d23b[_0x82b7('0x5f')]));}return getConnection(_0x4dd49a)['then'](function(_0x3b45de){_0x4a286a=_0x3b45de;return getUser(_0x4dd49a,_0x28f89c[_0x82b7('0x50')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x1d7235){_0x4df4a2=_0x1d7235;logger[_0x82b7('0x2f')]('The\x20User\x20ID\x20is:',_0x4df4a2['id']);return getEndUser(_0x4dd49a,_0x41d23b[_0x82b7('0x60')],_0x41d23b['destcalleridnum'],_0x4a286a);})[_0x82b7('0x3a')](function(_0x553204){_0x4dfb67=_0x553204;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x4dfb67['id']);return createTicket(_0x4dd49a,_0x4df4a2,_0x4dfb67,_0x1d745d,_0x41d23b,_0x1d745d[_0x82b7('0x61')],_0x4a286a);})[_0x82b7('0x3a')](function(_0x53f1ee){_0x2bd9aa=_0x53f1ee;logger[_0x82b7('0x2f')](_0x82b7('0x55'));logger['info'](_0x82b7('0x56'),_0x2bd9aa['id']);var _0x9d495=util[_0x82b7('0x1e')](_0x82b7('0x57'),_0x4dd49a[_0x82b7('0x20')],_[_0x82b7('0x58')](_0x2bd9aa['id'],'x')[0x1]);logger[_0x82b7('0x2f')](_0x82b7('0x62'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x82b7('0x5b'),_0x28f89c[_0x82b7('0x16')]),_0x82b7('0x63'),{'uri':_0x9d495});})[_0x82b7('0x2a')](function(_0x4b1c10){logger[_0x82b7('0x29')](_0x82b7('0x62'),JSON[_0x82b7('0x24')](_0x4b1c10));});};exports[_0x82b7('0x64')]=function(_0x173004,_0x10b75a,_0xdf64d8,_0x160012,_0xc35068,_0x11ebb0){var _0x7618ba,_0x578471,_0x593562,_0x343bba;_0x11ebb0[_0x82b7('0x20')]=intUtil[_0x82b7('0x4a')](_0x11ebb0['remoteUri']);_0x11ebb0['serverUrl']=intUtil[_0x82b7('0x4a')](_0x11ebb0[_0x82b7('0x4f')]);if(_0xc35068&&_0xc35068[_0x82b7('0x4b')]){logger[_0x82b7('0x2f')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',_0x82b7('0x4c'));_0x10b75a['recordingURL']=util[_0x82b7('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11ebb0[_0x82b7('0x4f')],_0x10b75a[_0x82b7('0x5f')],md5(_0x10b75a[_0x82b7('0x5f')]));}else{_0x10b75a[_0x82b7('0x4d')]='';}return getConnection(_0x11ebb0)[_0x82b7('0x3a')](function(_0x82863d){_0x343bba=_0x82863d;return getUser(_0x11ebb0,'',_0x343bba);})[_0x82b7('0x3a')](function(_0x11f427){_0x7618ba=_0x11f427;logger[_0x82b7('0x2f')](_0x82b7('0x51'),_0x7618ba['id']);return getEndUser(_0x11ebb0,_0x10b75a[_0x82b7('0x52')],_0x10b75a[_0x82b7('0x53')],_0x343bba);})[_0x82b7('0x3a')](function(_0x3ed2bb){_0x578471=_0x3ed2bb;logger[_0x82b7('0x2f')](_0x82b7('0x54'),_0x578471['id']);return createTicket(_0x11ebb0,_0x7618ba,_0x578471,_0xdf64d8,_0x10b75a,_0xdf64d8[_0x82b7('0x61')],_0x343bba);})[_0x82b7('0x3a')](function(_0x20434c){_0x593562=_0x20434c;logger[_0x82b7('0x2f')]('Ticket\x20created!');logger[_0x82b7('0x2f')](_0x82b7('0x56'),_0x593562['id']);})['catch'](function(_0x5217d7){logger[_0x82b7('0x29')]('['+_0x10b75a[_0x82b7('0x65')][_0x82b7('0x66')]()+']',JSON[_0x82b7('0x24')](_0x5217d7));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff