// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x694b=['token','Account\x20%d\x20is\x20not\x20valid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','defaults','redis','localhost','socket.io-emitter','emit','length','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Open','getString','Subjects','Descriptions','format','create','username','sessionName','stringify','then','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','Agent\x20found!','resolve','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login'];(function(_0x4fdd28,_0xa33304){var _0x117f46=function(_0x956254){while(--_0x956254){_0x4fdd28['push'](_0x4fdd28['shift']());}};_0x117f46(++_0xa33304);}(_0x694b,0x1af));var _0xb694=function(_0xc7fdbd,_0x1108b0){_0xc7fdbd=_0xc7fdbd-0x0;var _0x2bcd6d=_0x694b[_0xc7fdbd];return _0x2bcd6d;};'use strict';var _=require(_0xb694('0x0'));var rp=require(_0xb694('0x1'));var BPromise=require('bluebird');var md5=require(_0xb694('0x2'));var util=require('util');var Redis=require(_0xb694('0x3'));var intUtil=require(_0xb694('0x4'));var config=require(_0xb694('0x5'));var logger=require(_0xb694('0x6'))(_0xb694('0x7'));config['redis']=_[_0xb694('0x8')](config[_0xb694('0x9')],{'host':_0xb694('0xa'),'port':0x18eb});var io=require(_0xb694('0xb'))(new Redis(config[_0xb694('0x9')]));function emit(_0xd46056,_0x32f429,_0x3e370d){io['to'](_0xd46056)[_0xb694('0xc')](_0x32f429,_0x3e370d);}function getCustomFields(_0x5e7a0f,_0x32efc9){var _0x3938d1={};if(_0x5e7a0f[_0xb694('0xd')]>0x0){_[_0xb694('0xe')](_0x5e7a0f,function(_0x4d25f6){if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x10')&&_0x4d25f6[_0xb694('0x11')]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x4d25f6[_0xb694('0x12')][_0xb694('0x13')]();}else if(_0x4d25f6[_0xb694('0xf')]===_0xb694('0x14')&&_0x4d25f6['variableName']&&_0x4d25f6[_0xb694('0x11')]&&_0x32efc9[_0x4d25f6[_0xb694('0x15')]]){_0x3938d1[_0x4d25f6['idField']]=_0x32efc9[_0x4d25f6[_0xb694('0x15')]]['toString']();}else if(_0x4d25f6['type']===_0xb694('0x16')&&_0x4d25f6[_0xb694('0x17')]&&_0x4d25f6['Variable'][_0xb694('0x18')]&&_0x4d25f6['idField']&&_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')][_0xb694('0x19')]()]){_0x3938d1[_0x4d25f6[_0xb694('0x11')]]=_0x32efc9[_0x4d25f6[_0xb694('0x17')][_0xb694('0x18')]['toLowerCase']()]['toString']();}});}return _0x3938d1;}function createTicket(_0xdcd271,_0x421a02,_0x3e3d8d,_0x116c1a,_0x18bfee,_0x148ef8,_0x5756de){logger[_0xb694('0x1a')]('Creating\x20new\x20ticket...');var _0x49210a=_['merge']({'parent_id':'','assigned_user_id':_0x421a02['id'],'ticketpriorities':'Normal','ticketstatus':_0xb694('0x1b'),'ticket_title':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1d')],_0x18bfee,'\x20'),'description':intUtil[_0xb694('0x1c')](_0x116c1a[_0xb694('0x1e')],_0x18bfee,'\x0a'),'contact_id':_0x3e3d8d['id']},getCustomFields(_0x148ef8,_0x18bfee));var _0x148f16={'method':'POST','uri':util[_0xb694('0x1f')]('%s/webservice.php',_0xdcd271['remoteUri']),'form':{'operation':_0xb694('0x20'),'username':_0xdcd271[_0xb694('0x21')],'sessionName':_0x5756de[_0xb694('0x22')],'elementType':'HelpDesk','element':JSON[_0xb694('0x23')](_0x49210a)},'json':!![]};return request(_0x148f16)[_0xb694('0x24')](function(_0x27a9f8){if(_0x27a9f8['success']){return BPromise['resolve']({'id':_0x27a9f8['result']['id']});}else{throw new Error(util[_0xb694('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0xb694('0x23')](_0x27a9f8[_0xb694('0x25')])));}})[_0xb694('0x26')](function(_0x3a54d0){var _0x3c37a1=_0x3a54d0[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'createTicket',_0x3c37a1,JSON[_0xb694('0x23')](_0x3a54d0));});}function getUser(_0x461cb6,_0x419e52,_0x738393){if(intUtil[_0xb694('0x29')](_0x419e52)){logger[_0xb694('0x1a')](_0xb694('0x2a'),_0x419e52);return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x461cb6[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x461cb6[_0xb694('0x21')],'sessionName':_0x738393[_0xb694('0x22')],'query':util[_0xb694('0x1f')](_0xb694('0x2f'),_0x419e52)},'json':!![]})[_0xb694('0x24')](function(_0x217689){if(_0x217689[_0xb694('0x30')]&&_0x217689[_0xb694('0x31')][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x32'));return BPromise[_0xb694('0x33')]({'id':_0x217689['result'][0x0]['id'],'email':_0x217689[_0xb694('0x31')][0x0]['email1'],'name':_0x217689['result'][0x0][_0xb694('0x34')]+'\x20'+_0x217689[_0xb694('0x31')][_0xb694('0x35')]});}else{logger[_0xb694('0x1a')](_0xb694('0x36'));return BPromise['resolve']({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')});}})[_0xb694('0x26')](function(_0x742a7e){var _0x52a81a=_0x742a7e[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0x52a81a,JSON['stringify'](_0x742a7e));});}else{logger['info'](_0xb694('0x36'));return BPromise[_0xb694('0x33')]({'id':_0x738393[_0xb694('0x37')],'email':_0x461cb6[_0xb694('0x21')],'name':_0xb694('0x38')})[_0xb694('0x26')](function(_0x58532d){var _0xb5b39=_0x58532d[_0xb694('0x27')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x39'),_0xb5b39,JSON[_0xb694('0x23')](_0x58532d));});}}function getEndUser(_0x20becb,_0x4b2200,_0x3ae8f8,_0x353517){logger[_0xb694('0x1a')]('Searching\x20end\x20user\x20with\x20phone',_0x3ae8f8);return request({'method':_0xb694('0x2b'),'uri':util['format'](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x2e'),'username':_0x20becb[_0xb694('0x21')],'sessionName':_0x353517['sessionName'],'query':util[_0xb694('0x1f')](_0xb694('0x3a'),_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8,_0x3ae8f8)},'json':!![]})[_0xb694('0x24')](function(_0xea34ca){if(_0xea34ca[_0xb694('0x30')]&&_0xea34ca['result'][_0xb694('0xd')]){logger[_0xb694('0x1a')](_0xb694('0x3b'));return BPromise[_0xb694('0x33')]({'id':_0xea34ca['result'][0x0]['id'],'name':_0xea34ca[_0xb694('0x31')][0x0]['firstname']+'\x20'+_0xea34ca[_0xb694('0x31')][0x0][_0xb694('0x3c')],'phone':_0x3ae8f8});}else{logger[_0xb694('0x1a')](_0xb694('0x3d'));return request({'method':_0xb694('0x3e'),'uri':util[_0xb694('0x1f')](_0xb694('0x2c'),_0x20becb[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x20'),'sessionName':_0x353517[_0xb694('0x22')],'elementType':_0xb694('0x3f'),'element':JSON[_0xb694('0x23')]({'lastname':_0x4b2200,'phone':_0x3ae8f8,'assigned_user_id':'\x20'})},'json':!![]})[_0xb694('0x24')](function(_0x15504b){logger[_0xb694('0x1a')](_0xb694('0x40'));return BPromise['resolve']({'id':_0x15504b['result']['id'],'name':_0x15504b['result'][_0xb694('0x3c')],'phone':_0x15504b[_0xb694('0x31')]['phone']});})[_0xb694('0x26')](function(_0x3a1787){var _0x590fce=_0x3a1787[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb694('0x41'),_0x590fce,JSON[_0xb694('0x23')](_0x3a1787));});}});}function getConnection(_0x44f017){var _0x47b2ad=_0x44f017[_0xb694('0x21')];var _0x1f93db=_0x44f017[_0xb694('0x42')];return request({'method':_0xb694('0x2b'),'uri':util[_0xb694('0x1f')]('%s/webservice.php',_0x44f017[_0xb694('0x2d')]),'qs':{'operation':_0xb694('0x43'),'username':_0x47b2ad},'json':!![]})[_0xb694('0x24')](function(_0x27f903){if(_0x27f903[_0xb694('0x30')]){return request({'method':_0xb694('0x3e'),'uri':util['format'](_0xb694('0x2c'),_0x44f017[_0xb694('0x2d')]),'form':{'operation':_0xb694('0x44'),'username':_0x47b2ad,'accessKey':md5(_0x27f903['result'][_0xb694('0x45')]+_0x1f93db)},'json':!![]});}})['then'](function(_0x46e2a4){if(_0x46e2a4['success']){return BPromise[_0xb694('0x33')](_0x46e2a4['result']);}else{throw new Error(util['format'](_0xb694('0x46'),_0x44f017['id']));}})[_0xb694('0x26')](function(_0x387fe4){var _0x7bb35f=_0x387fe4[_0xb694('0x27')]||0x1f4;logger[_0xb694('0x25')](_0xb694('0x28'),'getConnection',_0x7bb35f,JSON[_0xb694('0x23')](_0x387fe4));});}function request(_0x1a9d58){logger[_0xb694('0x1a')]('[HTTP]',JSON[_0xb694('0x23')](_0x1a9d58));return rp(_0x1a9d58);}exports['queue']=function(_0x5bcd84,_0x4b6526,_0x43cab0,_0x231862,_0x2c1c07,_0x5e764d){var _0x586421,_0x541365,_0xceed9a,_0x1a5103;_0x5e764d[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x5e764d[_0xb694('0x2d')]);if(_0x2c1c07&&_0x2c1c07[_0xb694('0x47')]){logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x49'));_0x4b6526[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x5e764d[_0xb694('0x4c')],_0x4b6526['uniqueid'],md5(_0x4b6526['uniqueid']));}else{_0x4b6526['recordingURL']='';}return getConnection(_0x5e764d)[_0xb694('0x24')](function(_0x26d9e4){_0x1a5103=_0x26d9e4;return getUser(_0x5e764d,_0x231862[_0xb694('0x4d')],_0x1a5103);})[_0xb694('0x24')](function(_0x503850){_0x586421=_0x503850;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x586421['id']);return getEndUser(_0x5e764d,_0x4b6526[_0xb694('0x4f')],_0x4b6526[_0xb694('0x50')],_0x1a5103);})[_0xb694('0x24')](function(_0x304330){_0x541365=_0x304330;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x541365['id']);return createTicket(_0x5e764d,_0x586421,_0x541365,_0x43cab0,_0x4b6526,_0x43cab0[_0xb694('0x52')],_0x1a5103);})['then'](function(_0x2d0ccb){_0xceed9a=_0x2d0ccb;logger[_0xb694('0x1a')](_0xb694('0x53'));logger['info'](_0xb694('0x54'),_0xceed9a['id']);var _0x41a926=util[_0xb694('0x1f')](_0xb694('0x55'),_0x5e764d[_0xb694('0x2d')],_[_0xb694('0x56')](_0xceed9a['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x48'),_0xb694('0x57'));emit(util[_0xb694('0x1f')](_0xb694('0x58'),_0x231862[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0x41a926});})[_0xb694('0x26')](function(_0x4c897e){logger['error']('[QUEUE]',JSON[_0xb694('0x23')](_0x4c897e));});};exports[_0xb694('0x5a')]=function(_0x992cd1,_0x3cb33e,_0x3348fa,_0x5e9678,_0x4cece7,_0xb25f5a,_0x13bf08){var _0x2e3c45,_0x25c1c3,_0x15b64e,_0x375e8b;_0xb25f5a['remoteUri']=intUtil['stripTrailingSlash'](_0xb25f5a[_0xb694('0x2d')]);_0xb25f5a['serverUrl']=intUtil[_0xb694('0x5b')](_0xb25f5a['serverUrl']);if(_0x13bf08&&_0x13bf08[_0xb694('0x5c')]&&_0x13bf08[_0xb694('0x5c')]!=='none'){logger['info'](_0xb694('0x5d'),_0xb694('0x49'));_0x3cb33e[_0xb694('0x4a')]=util['format'](_0xb694('0x4b'),_0xb25f5a[_0xb694('0x4c')],_0x3cb33e[_0xb694('0x5e')],md5(_0x3cb33e[_0xb694('0x5e')]));}return getConnection(_0xb25f5a)[_0xb694('0x24')](function(_0x851f02){_0x375e8b=_0x851f02;return getUser(_0xb25f5a,_0x5e9678['email'],_0x375e8b);})[_0xb694('0x24')](function(_0x446c19){_0x2e3c45=_0x446c19;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0x2e3c45['id']);return getEndUser(_0xb25f5a,_0x3cb33e[_0xb694('0x5f')],_0x3cb33e[_0xb694('0x60')],_0x375e8b);})[_0xb694('0x24')](function(_0x3e7cb0){_0x25c1c3=_0x3e7cb0;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x25c1c3['id']);return createTicket(_0xb25f5a,_0x2e3c45,_0x25c1c3,_0x3348fa,_0x3cb33e,_0x3348fa['Fields'],_0x375e8b);})[_0xb694('0x24')](function(_0x2bd9d5){_0x15b64e=_0x2bd9d5;logger[_0xb694('0x1a')](_0xb694('0x53'));logger[_0xb694('0x1a')](_0xb694('0x54'),_0x15b64e['id']);var _0xa43597=util[_0xb694('0x1f')](_0xb694('0x55'),_0xb25f5a[_0xb694('0x2d')],_[_0xb694('0x56')](_0x15b64e['id'],'x')[0x1]);logger[_0xb694('0x1a')](_0xb694('0x5d'),_0xb694('0x57'));emit(util['format'](_0xb694('0x58'),_0x5e9678[_0xb694('0x18')]),_0xb694('0x59'),{'uri':_0xa43597});})['catch'](function(_0x4506ef){logger[_0xb694('0x25')]('[OUTBOUND]',JSON[_0xb694('0x23')](_0x4506ef));});};exports[_0xb694('0x61')]=function(_0x16b39b,_0x28f612,_0x4c4731,_0xbba879,_0x4a4bcb,_0x55297a){var _0xad5381,_0x56e733,_0x410f6c,_0x5ebe46;_0x55297a[_0xb694('0x2d')]=intUtil['stripTrailingSlash'](_0x55297a[_0xb694('0x2d')]);_0x55297a['serverUrl']=intUtil[_0xb694('0x5b')](_0x55297a[_0xb694('0x4c')]);if(_0x4a4bcb&&_0x4a4bcb['monitor_format']){logger[_0xb694('0x1a')]('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',_0xb694('0x49'));_0x28f612[_0xb694('0x4a')]=util[_0xb694('0x1f')](_0xb694('0x4b'),_0x55297a['serverUrl'],_0x28f612[_0xb694('0x5e')],md5(_0x28f612['uniqueid']));}else{_0x28f612[_0xb694('0x4a')]='';}return getConnection(_0x55297a)[_0xb694('0x24')](function(_0x359e98){_0x5ebe46=_0x359e98;return getUser(_0x55297a,'',_0x5ebe46);})[_0xb694('0x24')](function(_0xcf5c8e){_0xad5381=_0xcf5c8e;logger[_0xb694('0x1a')](_0xb694('0x4e'),_0xad5381['id']);return getEndUser(_0x55297a,_0x28f612[_0xb694('0x4f')],_0x28f612[_0xb694('0x50')],_0x5ebe46);})['then'](function(_0x91d253){_0x56e733=_0x91d253;logger[_0xb694('0x1a')](_0xb694('0x51'),_0x56e733['id']);return createTicket(_0x55297a,_0xad5381,_0x56e733,_0x4c4731,_0x28f612,_0x4c4731[_0xb694('0x52')],_0x5ebe46);})[_0xb694('0x24')](function(_0x2dc61f){_0x410f6c=_0x2dc61f;logger['info']('Ticket\x20created!');logger[_0xb694('0x1a')](_0xb694('0x54'),_0x410f6c['id']);})[_0xb694('0x26')](function(_0x1436bf){logger['error']('['+_0x28f612[_0xb694('0x62')][_0xb694('0x63')]()+']',JSON['stringify'](_0x1436bf));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff