Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / vtiger.js
index 6f36343..e71d91f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6c45=['POST','format','%s/webservice.php','create','username','sessionName','stringify','success','result','catch','error','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','statusCode','userId','[vTiger],\x20%s,\x20%s,\x20%s','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','unmanaged','monitor_format','Recording\x20is\x20enabled!','calleridname','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','forEach','includes','string','type','idField','content','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions'];(function(_0x4fa241,_0x5b94e7){var _0x4071b5=function(_0x5d1435){while(--_0x5d1435){_0x4fa241['push'](_0x4fa241['shift']());}};_0x4071b5(++_0x5b94e7);}(_0x6c45,0xb1));var _0x56c4=function(_0x4dc5b1,_0x4f3259){_0x4dc5b1=_0x4dc5b1-0x0;var _0x409ae4=_0x6c45[_0x4dc5b1];return _0x409ae4;};'use strict';var _=require(_0x56c4('0x0'));var rp=require(_0x56c4('0x1'));var BPromise=require('bluebird');var md5=require(_0x56c4('0x2'));var util=require(_0x56c4('0x3'));var Redis=require(_0x56c4('0x4'));var intUtil=require(_0x56c4('0x5'));var config=require(_0x56c4('0x6'));var logger=require(_0x56c4('0x7'))(_0x56c4('0x8'));config[_0x56c4('0x9')]=_[_0x56c4('0xa')](config[_0x56c4('0x9')],{'host':_0x56c4('0xb'),'port':0x18eb});var io=require(_0x56c4('0xc'))(new Redis(config[_0x56c4('0x9')]));function emit(_0x373748,_0x7e0748,_0x38dbd7){io['to'](_0x373748)[_0x56c4('0xd')](_0x7e0748,_0x38dbd7);}function getCustomFields(_0x1f1f27,_0x2052f5){var _0x1d5094={};if(_0x1f1f27['length']>0x0){_[_0x56c4('0xe')](_0x1f1f27,function(_0x10feed){if(_[_0x56c4('0xf')]([_0x56c4('0x10'),'picklist'],_0x10feed[_0x56c4('0x11')])&&_0x10feed[_0x56c4('0x12')]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x10feed[_0x56c4('0x13')]['toString']();}else if(_0x10feed[_0x56c4('0x11')]==='variable'&&_0x10feed['variableName']&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x14')]]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x14')]][_0x56c4('0x15')]();}else if(_0x10feed['type']===_0x56c4('0x16')&&_0x10feed[_0x56c4('0x17')]&&_0x10feed['Variable'][_0x56c4('0x18')]&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x17')][_0x56c4('0x18')]['toLowerCase']()]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x17')]['name'][_0x56c4('0x19')]()][_0x56c4('0x15')]();}});}return _0x1d5094;}function createTicket(_0x110f71,_0x2a6016,_0x4d6871,_0x100a6e,_0xd696d7,_0x279a1e,_0x7a7612){logger[_0x56c4('0x1a')](_0x56c4('0x1b'));var _0x4d6a05=_['merge']({'parent_id':'','assigned_user_id':_0x2a6016['id'],'ticketpriorities':_0x56c4('0x1c'),'ticketstatus':_0x56c4('0x1d'),'ticket_title':intUtil['getString'](_0x100a6e[_0x56c4('0x1e')],_0xd696d7,'\x20'),'description':intUtil[_0x56c4('0x1f')](_0x100a6e[_0x56c4('0x20')],_0xd696d7,'\x0a'),'contact_id':_0x4d6871['id']},getCustomFields(_0x279a1e,_0xd696d7));var _0x23b11e={'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x110f71['remoteUri']),'form':{'operation':_0x56c4('0x24'),'username':_0x110f71[_0x56c4('0x25')],'sessionName':_0x7a7612[_0x56c4('0x26')],'elementType':'HelpDesk','element':JSON[_0x56c4('0x27')](_0x4d6a05)},'json':!![]};return request(_0x23b11e)['then'](function(_0x213cc6){if(_0x213cc6[_0x56c4('0x28')]){return BPromise['resolve']({'id':_0x213cc6[_0x56c4('0x29')]['id']});}else{throw new Error(util[_0x56c4('0x22')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x213cc6['error'])));}})[_0x56c4('0x2a')](function(_0x2ac814){var _0x3fe97d=_0x2ac814['statusCode']||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3fe97d,JSON[_0x56c4('0x27')](_0x2ac814));});}function getUser(_0x461b3a,_0x45f4ee,_0x26d803){if(intUtil[_0x56c4('0x2c')](_0x45f4ee)){logger[_0x56c4('0x1a')](_0x56c4('0x2d'),_0x45f4ee);return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x461b3a[_0x56c4('0x2f')]),'qs':{'operation':_0x56c4('0x30'),'username':_0x461b3a['username'],'sessionName':_0x26d803[_0x56c4('0x26')],'query':util[_0x56c4('0x22')](_0x56c4('0x31'),_0x45f4ee)},'json':!![]})['then'](function(_0x3cf2a1){if(_0x3cf2a1[_0x56c4('0x28')]&&_0x3cf2a1['result'][_0x56c4('0x32')]){logger['info'](_0x56c4('0x33'));return BPromise[_0x56c4('0x34')]({'id':_0x3cf2a1[_0x56c4('0x29')][0x0]['id'],'email':_0x3cf2a1[_0x56c4('0x29')][0x0][_0x56c4('0x35')],'name':_0x3cf2a1['result'][0x0]['first_name']+'\x20'+_0x3cf2a1[_0x56c4('0x29')][_0x56c4('0x36')]});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803['userId'],'email':_0x461b3a[_0x56c4('0x25')],'name':_0x56c4('0x38')});}})[_0x56c4('0x2a')](function(_0x51dc6e){var _0x2cb8a5=_0x51dc6e[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x2cb8a5,JSON[_0x56c4('0x27')](_0x51dc6e));});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803[_0x56c4('0x3a')],'email':_0x461b3a['username'],'name':'admin'})[_0x56c4('0x2a')](function(_0x547a86){var _0x18be52=_0x547a86[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getUser',_0x18be52,JSON[_0x56c4('0x27')](_0x547a86));});}}function getEndUser(_0x26a5d0,_0x60980a,_0x14cc7a,_0x4ec104){logger[_0x56c4('0x1a')](_0x56c4('0x3c'),_0x14cc7a);return request({'method':'GET','uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'qs':{'operation':'query','username':_0x26a5d0[_0x56c4('0x25')],'sessionName':_0x4ec104[_0x56c4('0x26')],'query':util['format'](_0x56c4('0x3d'),_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a)},'json':!![]})[_0x56c4('0x3e')](function(_0x554e9a){if(_0x554e9a['success']&&_0x554e9a[_0x56c4('0x29')][_0x56c4('0x32')]){logger[_0x56c4('0x1a')](_0x56c4('0x3f'));return BPromise['resolve']({'id':_0x554e9a['result'][0x0]['id'],'name':_0x554e9a['result'][0x0][_0x56c4('0x40')]+'\x20'+_0x554e9a[_0x56c4('0x29')][0x0][_0x56c4('0x41')],'phone':_0x14cc7a});}else{logger['info'](_0x56c4('0x42'));return request({'method':_0x56c4('0x21'),'uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x24'),'sessionName':_0x4ec104[_0x56c4('0x26')],'elementType':_0x56c4('0x43'),'element':JSON[_0x56c4('0x27')]({'lastname':_0x60980a,'phone':_0x14cc7a,'assigned_user_id':'\x20'})},'json':!![]})[_0x56c4('0x3e')](function(_0x5b8137){logger['info'](_0x56c4('0x44'));return BPromise['resolve']({'id':_0x5b8137['result']['id'],'name':_0x5b8137[_0x56c4('0x29')]['lastname'],'phone':_0x5b8137[_0x56c4('0x29')][_0x56c4('0x45')]});})[_0x56c4('0x2a')](function(_0x3e751a){var _0x5f3f04=_0x3e751a[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5f3f04,JSON['stringify'](_0x3e751a));});}});}function getConnection(_0x4ad36d){var _0x2651aa=_0x4ad36d['username'];var _0xd3b676=_0x4ad36d['accessKey'];return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x4ad36d['remoteUri']),'qs':{'operation':_0x56c4('0x46'),'username':_0x2651aa},'json':!![]})['then'](function(_0x5950e5){if(_0x5950e5[_0x56c4('0x28')]){return request({'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x4ad36d[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x47'),'username':_0x2651aa,'accessKey':md5(_0x5950e5['result'][_0x56c4('0x48')]+_0xd3b676)},'json':!![]});}})[_0x56c4('0x3e')](function(_0x440bc9){if(_0x440bc9[_0x56c4('0x28')]){return BPromise[_0x56c4('0x34')](_0x440bc9[_0x56c4('0x29')]);}else{throw new Error(util[_0x56c4('0x22')](_0x56c4('0x49'),_0x4ad36d['id']));}})['catch'](function(_0x22ad27){var _0x366009=_0x22ad27['statusCode']||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getConnection',_0x366009,JSON[_0x56c4('0x27')](_0x22ad27));});}function request(_0x3b0618){logger[_0x56c4('0x1a')](_0x56c4('0x4a'),JSON[_0x56c4('0x27')](_0x3b0618));return rp(_0x3b0618);}exports['queue']=function(_0x3a1a15,_0x544144,_0x24ec92,_0x148028,_0x572c6b,_0x37e559){var _0x2f7193,_0x308734,_0x55b81f,_0x3578f5;_0x37e559[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x37e559['remoteUri']);if(_0x572c6b&&_0x572c6b['monitor_format']){logger[_0x56c4('0x1a')](_0x56c4('0x4c'),'Recording\x20is\x20enabled!');_0x544144[_0x56c4('0x4d')]=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x37e559[_0x56c4('0x4f')],_0x544144['uniqueid'],md5(_0x544144[_0x56c4('0x50')]));}else{_0x544144[_0x56c4('0x4d')]='';}return getConnection(_0x37e559)[_0x56c4('0x3e')](function(_0x15981c){_0x3578f5=_0x15981c;return getUser(_0x37e559,_0x148028['email'],_0x3578f5);})[_0x56c4('0x3e')](function(_0x58a32a){_0x2f7193=_0x58a32a;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x2f7193['id']);return getEndUser(_0x37e559,_0x544144['calleridname'],_0x544144[_0x56c4('0x52')],_0x3578f5);})[_0x56c4('0x3e')](function(_0x53a095){_0x308734=_0x53a095;logger['info'](_0x56c4('0x53'),_0x308734['id']);return createTicket(_0x37e559,_0x2f7193,_0x308734,_0x24ec92,_0x544144,_0x24ec92[_0x56c4('0x54')],_0x3578f5);})['then'](function(_0x3192d8){_0x55b81f=_0x3192d8;logger[_0x56c4('0x1a')](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x55b81f['id']);var _0x237e1f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x37e559[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x55b81f['id'],'x')[0x1]);logger['info'](_0x56c4('0x4c'),_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x148028[_0x56c4('0x18')]),_0x56c4('0x5b'),{'uri':_0x237e1f});})[_0x56c4('0x2a')](function(_0xbfa860){logger[_0x56c4('0x2b')](_0x56c4('0x4c'),JSON['stringify'](_0xbfa860));});};exports[_0x56c4('0x5c')]=function(_0x2e6fdc,_0x39e86f,_0x4d2e6c,_0x456ff6,_0x513b16,_0x41643d,_0x25e870){var _0x403c44,_0x18b5ee,_0x1d3760,_0x1e5a2d;_0x41643d[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x41643d[_0x56c4('0x2f')]);_0x41643d['serverUrl']=intUtil[_0x56c4('0x4b')](_0x41643d['serverUrl']);if(_0x25e870&&_0x25e870['recordingFormat']&&_0x25e870[_0x56c4('0x5d')]!==_0x56c4('0x5e')){logger['info'](_0x56c4('0x5f'),'Recording\x20is\x20enabled!');_0x39e86f['recordingURL']=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x41643d['serverUrl'],_0x39e86f[_0x56c4('0x50')],md5(_0x39e86f[_0x56c4('0x50')]));}return getConnection(_0x41643d)[_0x56c4('0x3e')](function(_0x253c79){_0x1e5a2d=_0x253c79;return getUser(_0x41643d,_0x456ff6[_0x56c4('0x60')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x196904){_0x403c44=_0x196904;logger[_0x56c4('0x1a')]('The\x20User\x20ID\x20is:',_0x403c44['id']);return getEndUser(_0x41643d,_0x39e86f[_0x56c4('0x61')],_0x39e86f[_0x56c4('0x62')],_0x1e5a2d);})['then'](function(_0x239203){_0x18b5ee=_0x239203;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18b5ee['id']);return createTicket(_0x41643d,_0x403c44,_0x18b5ee,_0x4d2e6c,_0x39e86f,_0x4d2e6c[_0x56c4('0x54')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x1ab279){_0x1d3760=_0x1ab279;logger[_0x56c4('0x1a')]('Ticket\x20created!');logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1d3760['id']);var _0x45f27f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x41643d[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x1d3760['id'],'x')[0x1]);logger[_0x56c4('0x1a')]('[OUTBOUND]',_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x456ff6[_0x56c4('0x18')]),'trigger:browser:url',{'uri':_0x45f27f});})[_0x56c4('0x2a')](function(_0x5c4161){logger[_0x56c4('0x2b')]('[OUTBOUND]',JSON['stringify'](_0x5c4161));});};exports[_0x56c4('0x63')]=function(_0x5ecd9f,_0x5c7be4,_0x5608e7,_0x4e600e,_0x338bff,_0x8b6ea4){var _0x100380,_0x5386c7,_0x1a9345,_0x5c7a56;_0x8b6ea4[_0x56c4('0x2f')]=intUtil['stripTrailingSlash'](_0x8b6ea4[_0x56c4('0x2f')]);_0x8b6ea4[_0x56c4('0x4f')]=intUtil[_0x56c4('0x4b')](_0x8b6ea4['serverUrl']);if(_0x338bff&&_0x338bff[_0x56c4('0x64')]){logger[_0x56c4('0x1a')]('['+_0x5c7be4['lastevent']['toUpperCase']()+']',_0x56c4('0x65'));_0x5c7be4[_0x56c4('0x4d')]=util['format'](_0x56c4('0x4e'),_0x8b6ea4[_0x56c4('0x4f')],_0x5c7be4['uniqueid'],md5(_0x5c7be4['uniqueid']));}else{_0x5c7be4['recordingURL']='';}return getConnection(_0x8b6ea4)[_0x56c4('0x3e')](function(_0x1f2127){_0x5c7a56=_0x1f2127;return getUser(_0x8b6ea4,'',_0x5c7a56);})[_0x56c4('0x3e')](function(_0x568c27){_0x100380=_0x568c27;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x100380['id']);return getEndUser(_0x8b6ea4,_0x5c7be4[_0x56c4('0x66')],_0x5c7be4['calleridnum'],_0x5c7a56);})['then'](function(_0x29eb2a){_0x5386c7=_0x29eb2a;logger[_0x56c4('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x5386c7['id']);return createTicket(_0x8b6ea4,_0x100380,_0x5386c7,_0x5608e7,_0x5c7be4,_0x5608e7[_0x56c4('0x54')],_0x5c7a56);})['then'](function(_0x5d1569){_0x1a9345=_0x5d1569;logger['info'](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1a9345['id']);})[_0x56c4('0x2a')](function(_0xc82779){logger[_0x56c4('0x2b')]('['+_0x5c7be4[_0x56c4('0x67')][_0x56c4('0x68')]()+']',JSON['stringify'](_0xc82779));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file