// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x130b=['The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lastevent','bluebird','md5','util','ioredis','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','includes','string','picklist','idField','content','toString','type','variable','variableName','customVariable','name','Variable','toLowerCase','info','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','create','username','sessionName','then','success','resolve','error','[vTiger],\x20%s,\x20%s,\x20%s','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','getUser','userId','admin','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','stringify','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','user:%s','none','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!'];(function(_0x4eb5b9,_0x35c185){var _0x3de2fd=function(_0x43d6c9){while(--_0x43d6c9){_0x4eb5b9['push'](_0x4eb5b9['shift']());}};_0x3de2fd(++_0x35c185);}(_0x130b,0x187));var _0xb130=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0x130b[_0x138adb];return _0x1b27f2;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0xb130('0x0'));var md5=require(_0xb130('0x1'));var util=require(_0xb130('0x2'));var Redis=require(_0xb130('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb130('0x4'))(_0xb130('0x5'));config[_0xb130('0x6')]=_[_0xb130('0x7')](config['redis'],{'host':_0xb130('0x8'),'port':0x18eb});var io=require(_0xb130('0x9'))(new Redis(config[_0xb130('0x6')]));function emit(_0x527502,_0x385805,_0x5b14f9){io['to'](_0x527502)[_0xb130('0xa')](_0x385805,_0x5b14f9);}function getCustomFields(_0x222c77,_0x4e0c24){var _0x1bbd22={};if(_0x222c77[_0xb130('0xb')]>0x0){_['forEach'](_0x222c77,function(_0x4798e2){if(_[_0xb130('0xc')]([_0xb130('0xd'),_0xb130('0xe')],_0x4798e2['type'])&&_0x4798e2[_0xb130('0xf')]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4798e2[_0xb130('0x10')][_0xb130('0x11')]();}else if(_0x4798e2[_0xb130('0x12')]===_0xb130('0x13')&&_0x4798e2[_0xb130('0x14')]&&_0x4798e2[_0xb130('0xf')]&&_0x4e0c24[_0x4798e2['variableName']]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2['variableName']][_0xb130('0x11')]();}else if(_0x4798e2['type']===_0xb130('0x15')&&_0x4798e2['Variable']&&_0x4798e2['Variable'][_0xb130('0x16')]&&_0x4798e2['idField']&&_0x4e0c24[_0x4798e2[_0xb130('0x17')]['name'][_0xb130('0x18')]()]){_0x1bbd22[_0x4798e2[_0xb130('0xf')]]=_0x4e0c24[_0x4798e2[_0xb130('0x17')][_0xb130('0x16')][_0xb130('0x18')]()][_0xb130('0x11')]();}});}return _0x1bbd22;}function createTicket(_0x17fee7,_0x40d8fd,_0x20c11d,_0x3d8316,_0x3d2eae,_0x19661b,_0x4f3809){logger[_0xb130('0x19')]('Creating\x20new\x20ticket...');var _0x2c2595=_[_0xb130('0x1a')]({'parent_id':'','assigned_user_id':_0x40d8fd['id'],'ticketpriorities':'Normal','ticketstatus':_0xb130('0x1b'),'ticket_title':intUtil[_0xb130('0x1c')](_0x3d8316['Subjects'],_0x3d2eae,'\x20'),'description':intUtil[_0xb130('0x1c')](_0x3d8316[_0xb130('0x1d')],_0x3d2eae,'\x0a'),'contact_id':_0x20c11d['id']},getCustomFields(_0x19661b,_0x3d2eae));var _0xbbc432={'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x17fee7['remoteUri']),'form':{'operation':_0xb130('0x21'),'username':_0x17fee7[_0xb130('0x22')],'sessionName':_0x4f3809[_0xb130('0x23')],'elementType':'HelpDesk','element':JSON['stringify'](_0x2c2595)},'json':!![]};return request(_0xbbc432)[_0xb130('0x24')](function(_0x224012){if(_0x224012[_0xb130('0x25')]){return BPromise[_0xb130('0x26')]({'id':_0x224012['result']['id']});}else{throw new Error(util[_0xb130('0x1f')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x224012[_0xb130('0x27')])));}})['catch'](function(_0x20fba9){var _0x40b8b8=_0x20fba9['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),'createTicket',_0x40b8b8,JSON['stringify'](_0x20fba9));});}function getUser(_0x566da7,_0x3d9bd8,_0x5c78ea){if(intUtil['validateEmail'](_0x3d9bd8)){logger['info'](_0xb130('0x29'),_0x3d9bd8);return request({'method':_0xb130('0x2a'),'uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x566da7[_0xb130('0x2b')]),'qs':{'operation':'query','username':_0x566da7[_0xb130('0x22')],'sessionName':_0x5c78ea[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x2c'),_0x3d9bd8)},'json':!![]})[_0xb130('0x24')](function(_0x4b5771){if(_0x4b5771[_0xb130('0x25')]&&_0x4b5771[_0xb130('0x2d')][_0xb130('0xb')]){logger['info'](_0xb130('0x2e'));return BPromise[_0xb130('0x26')]({'id':_0x4b5771[_0xb130('0x2d')][0x0]['id'],'email':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x2f')],'name':_0x4b5771[_0xb130('0x2d')][0x0][_0xb130('0x30')]+'\x20'+_0x4b5771[_0xb130('0x2d')]['last_name']});}else{logger['info'](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea['userId'],'email':_0x566da7[_0xb130('0x22')],'name':'admin'});}})[_0xb130('0x32')](function(_0x13e3fb){var _0x1f770c=_0x13e3fb[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x34'),_0x1f770c,JSON['stringify'](_0x13e3fb));});}else{logger[_0xb130('0x19')](_0xb130('0x31'));return BPromise[_0xb130('0x26')]({'id':_0x5c78ea[_0xb130('0x35')],'email':_0x566da7['username'],'name':_0xb130('0x36')})['catch'](function(_0x2e395a){var _0xffe6a8=_0x2e395a[_0xb130('0x33')]||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x34'),_0xffe6a8,JSON['stringify'](_0x2e395a));});}}function getEndUser(_0x1235e4,_0x4c49ab,_0x5dae3c,_0x34f467){logger[_0xb130('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x5dae3c);return request({'method':'GET','uri':util[_0xb130('0x1f')]('%s/webservice.php',_0x1235e4[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x37'),'username':_0x1235e4[_0xb130('0x22')],'sessionName':_0x34f467[_0xb130('0x23')],'query':util[_0xb130('0x1f')](_0xb130('0x38'),_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c,_0x5dae3c)},'json':!![]})[_0xb130('0x24')](function(_0x2d95bb){if(_0x2d95bb[_0xb130('0x25')]&&_0x2d95bb[_0xb130('0x2d')]['length']){logger['info'](_0xb130('0x39'));return BPromise['resolve']({'id':_0x2d95bb[_0xb130('0x2d')][0x0]['id'],'name':_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3a')]+'\x20'+_0x2d95bb[_0xb130('0x2d')][0x0][_0xb130('0x3b')],'phone':_0x5dae3c});}else{logger[_0xb130('0x19')](_0xb130('0x3c'));return request({'method':_0xb130('0x1e'),'uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x1235e4[_0xb130('0x2b')]),'form':{'operation':_0xb130('0x21'),'sessionName':_0x34f467[_0xb130('0x23')],'elementType':_0xb130('0x3d'),'element':JSON[_0xb130('0x3e')]({'lastname':_0x4c49ab,'phone':_0x5dae3c,'assigned_user_id':'\x20'})},'json':!![]})[_0xb130('0x24')](function(_0x202503){logger[_0xb130('0x19')](_0xb130('0x3f'));return BPromise['resolve']({'id':_0x202503[_0xb130('0x2d')]['id'],'name':_0x202503[_0xb130('0x2d')][_0xb130('0x3b')],'phone':_0x202503[_0xb130('0x2d')][_0xb130('0x40')]});})[_0xb130('0x32')](function(_0x460ad5){var _0x4442b0=_0x460ad5[_0xb130('0x33')]||0x1f4;logger['error'](_0xb130('0x28'),_0xb130('0x41'),_0x4442b0,JSON[_0xb130('0x3e')](_0x460ad5));});}});}function getConnection(_0x32e78a){var _0x1982dc=_0x32e78a[_0xb130('0x22')];var _0x55b83c=_0x32e78a[_0xb130('0x42')];return request({'method':'GET','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a[_0xb130('0x2b')]),'qs':{'operation':_0xb130('0x43'),'username':_0x1982dc},'json':!![]})['then'](function(_0xf524){if(_0xf524[_0xb130('0x25')]){return request({'method':'POST','uri':util[_0xb130('0x1f')](_0xb130('0x20'),_0x32e78a['remoteUri']),'form':{'operation':'login','username':_0x1982dc,'accessKey':md5(_0xf524[_0xb130('0x2d')][_0xb130('0x44')]+_0x55b83c)},'json':!![]});}})['then'](function(_0x583d19){if(_0x583d19[_0xb130('0x25')]){return BPromise['resolve'](_0x583d19[_0xb130('0x2d')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x32e78a['id']));}})[_0xb130('0x32')](function(_0x28fb35){var _0x273739=_0x28fb35['statusCode']||0x1f4;logger[_0xb130('0x27')](_0xb130('0x28'),_0xb130('0x45'),_0x273739,JSON[_0xb130('0x3e')](_0x28fb35));});}function request(_0x178e38){logger[_0xb130('0x19')]('[HTTP]',JSON[_0xb130('0x3e')](_0x178e38));return rp(_0x178e38);}exports['queue']=function(_0x58a7f7,_0x51f91b,_0x4d49ec,_0x34641f,_0x271e40,_0x27b51d){var _0x3e11d3,_0x5a85af,_0x3da9dd,_0x308e21;_0x27b51d[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x27b51d['remoteUri']);if(_0x271e40&&_0x271e40[_0xb130('0x47')]){logger['info']('[QUEUE]',_0xb130('0x48'));_0x51f91b[_0xb130('0x49')]=util[_0xb130('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x27b51d[_0xb130('0x4a')],_0x51f91b[_0xb130('0x4b')],md5(_0x51f91b[_0xb130('0x4b')]));}else{_0x51f91b[_0xb130('0x49')]='';}return getConnection(_0x27b51d)[_0xb130('0x24')](function(_0x97b4de){_0x308e21=_0x97b4de;return getUser(_0x27b51d,_0x34641f[_0xb130('0x4c')],_0x308e21);})[_0xb130('0x24')](function(_0x2cce93){_0x3e11d3=_0x2cce93;logger['info']('The\x20User\x20ID\x20is:',_0x3e11d3['id']);return getEndUser(_0x27b51d,_0x51f91b[_0xb130('0x4d')],_0x51f91b[_0xb130('0x4e')],_0x308e21);})[_0xb130('0x24')](function(_0x16cf5d){_0x5a85af=_0x16cf5d;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x5a85af['id']);return createTicket(_0x27b51d,_0x3e11d3,_0x5a85af,_0x4d49ec,_0x51f91b,_0x4d49ec[_0xb130('0x50')],_0x308e21);})[_0xb130('0x24')](function(_0x22821b){_0x3da9dd=_0x22821b;logger[_0xb130('0x19')]('Ticket\x20created!');logger[_0xb130('0x19')]('The\x20Ticket\x20ID\x20is:',_0x3da9dd['id']);var _0x4a3549=util[_0xb130('0x1f')](_0xb130('0x51'),_0x27b51d[_0xb130('0x2b')],_[_0xb130('0x52')](_0x3da9dd['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x34641f[_0xb130('0x16')]),'trigger:browser:url',{'uri':_0x4a3549});})[_0xb130('0x32')](function(_0x3dfa23){logger[_0xb130('0x27')](_0xb130('0x53'),JSON[_0xb130('0x3e')](_0x3dfa23));});};exports['outbound']=function(_0x4cb341,_0x5a8e39,_0x213f64,_0x1c62c9,_0x360bb6,_0x3e5528,_0x3a40d5){var _0x578815,_0x59010b,_0x18458d,_0x183f98;_0x3e5528[_0xb130('0x2b')]=intUtil['stripTrailingSlash'](_0x3e5528[_0xb130('0x2b')]);_0x3e5528[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x3e5528['serverUrl']);if(_0x3a40d5&&_0x3a40d5['recordingFormat']&&_0x3a40d5['recordingFormat']!==_0xb130('0x55')){logger[_0xb130('0x19')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a8e39[_0xb130('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e5528['serverUrl'],_0x5a8e39[_0xb130('0x4b')],md5(_0x5a8e39[_0xb130('0x4b')]));}return getConnection(_0x3e5528)[_0xb130('0x24')](function(_0x294865){_0x183f98=_0x294865;return getUser(_0x3e5528,_0x1c62c9['email'],_0x183f98);})[_0xb130('0x24')](function(_0x9d2f71){_0x578815=_0x9d2f71;logger[_0xb130('0x19')](_0xb130('0x56'),_0x578815['id']);return getEndUser(_0x3e5528,_0x5a8e39[_0xb130('0x57')],_0x5a8e39['destcalleridnum'],_0x183f98);})[_0xb130('0x24')](function(_0x2afea1){_0x59010b=_0x2afea1;logger[_0xb130('0x19')](_0xb130('0x4f'),_0x59010b['id']);return createTicket(_0x3e5528,_0x578815,_0x59010b,_0x213f64,_0x5a8e39,_0x213f64['Fields'],_0x183f98);})[_0xb130('0x24')](function(_0x344ad2){_0x18458d=_0x344ad2;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x18458d['id']);var _0x116bf4=util[_0xb130('0x1f')](_0xb130('0x51'),_0x3e5528['remoteUri'],_[_0xb130('0x52')](_0x18458d['id'],'x')[0x1]);logger[_0xb130('0x19')](_0xb130('0x5a'),_0xb130('0x5b'));emit(util[_0xb130('0x1f')](_0xb130('0x54'),_0x1c62c9['name']),_0xb130('0x5c'),{'uri':_0x116bf4});})['catch'](function(_0x2926ed){logger[_0xb130('0x27')](_0xb130('0x5a'),JSON[_0xb130('0x3e')](_0x2926ed));});};exports['unmanaged']=function(_0x70d2d6,_0x1cfc90,_0x5897f1,_0xedbdef,_0x3e407e,_0x2300a0){var _0x31bc78,_0xe145e5,_0x1a07fa,_0x569d36;_0x2300a0[_0xb130('0x2b')]=intUtil[_0xb130('0x46')](_0x2300a0['remoteUri']);_0x2300a0[_0xb130('0x4a')]=intUtil[_0xb130('0x46')](_0x2300a0[_0xb130('0x4a')]);if(_0x3e407e&&_0x3e407e[_0xb130('0x47')]){logger['info']('['+_0x1cfc90['lastevent'][_0xb130('0x5d')]()+']',_0xb130('0x48'));_0x1cfc90[_0xb130('0x49')]=util[_0xb130('0x1f')](_0xb130('0x5e'),_0x2300a0[_0xb130('0x4a')],_0x1cfc90[_0xb130('0x4b')],md5(_0x1cfc90['uniqueid']));}else{_0x1cfc90[_0xb130('0x49')]='';}return getConnection(_0x2300a0)[_0xb130('0x24')](function(_0x410ddb){_0x569d36=_0x410ddb;return getUser(_0x2300a0,'',_0x569d36);})[_0xb130('0x24')](function(_0x8883b9){_0x31bc78=_0x8883b9;logger['info'](_0xb130('0x56'),_0x31bc78['id']);return getEndUser(_0x2300a0,_0x1cfc90[_0xb130('0x4d')],_0x1cfc90[_0xb130('0x4e')],_0x569d36);})[_0xb130('0x24')](function(_0x2d2252){_0xe145e5=_0x2d2252;logger[_0xb130('0x19')](_0xb130('0x4f'),_0xe145e5['id']);return createTicket(_0x2300a0,_0x31bc78,_0xe145e5,_0x5897f1,_0x1cfc90,_0x5897f1[_0xb130('0x50')],_0x569d36);})[_0xb130('0x24')](function(_0x4f1a51){_0x1a07fa=_0x4f1a51;logger[_0xb130('0x19')](_0xb130('0x58'));logger[_0xb130('0x19')](_0xb130('0x59'),_0x1a07fa['id']);})[_0xb130('0x32')](function(_0x355f03){logger['error']('['+_0x1cfc90[_0xb130('0x5f')]['toUpperCase']()+']',JSON['stringify'](_0x355f03));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff