// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x92a8=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','socket.io-emitter','redis','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','statusCode','getUser','username','Searching\x20end\x20user\x20with\x20phone','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','length','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','token','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','monitor_format','lastevent','toUpperCase','lodash','request-promise'];(function(_0x195577,_0x5de53a){var _0x13c367=function(_0x583022){while(--_0x583022){_0x195577['push'](_0x195577['shift']());}};_0x13c367(++_0x5de53a);}(_0x92a8,0x12a));var _0x892a=function(_0x4bfcbe,_0x4630f5){_0x4bfcbe=_0x4bfcbe-0x0;var _0x5b65e6=_0x92a8[_0x4bfcbe];return _0x5b65e6;};'use strict';var _=require(_0x892a('0x0'));var rp=require(_0x892a('0x1'));var BPromise=require('bluebird');var md5=require(_0x892a('0x2'));var util=require(_0x892a('0x3'));var Redis=require(_0x892a('0x4'));var intUtil=require(_0x892a('0x5'));var config=require(_0x892a('0x6'));var logger=require(_0x892a('0x7'))('vTiger');config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x892a('0x8'))(new Redis(config[_0x892a('0x9')]));function emit(_0x10feae,_0x12a21,_0x581963){io['to'](_0x10feae)['emit'](_0x12a21,_0x581963);}function getCustomFields(_0x20367f,_0x132eff){var _0x1e1bdc={};if(_0x20367f['length']>0x0){_[_0x892a('0xa')](_0x20367f,function(_0x262fd1){if(_0x262fd1[_0x892a('0xb')]===_0x892a('0xc')&&_0x262fd1[_0x892a('0xd')]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x262fd1[_0x892a('0xe')][_0x892a('0xf')]();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x10')&&_0x262fd1['variableName']&&_0x262fd1[_0x892a('0xd')]&&_0x132eff[_0x262fd1[_0x892a('0x11')]]){_0x1e1bdc[_0x262fd1[_0x892a('0xd')]]=_0x132eff[_0x262fd1['variableName']]['toString']();}else if(_0x262fd1[_0x892a('0xb')]===_0x892a('0x12')&&_0x262fd1[_0x892a('0x13')]&&_0x262fd1[_0x892a('0x13')][_0x892a('0x14')]&&_0x262fd1['idField']&&_0x132eff[_0x262fd1[_0x892a('0x13')]['name'][_0x892a('0x15')]()]){_0x1e1bdc[_0x262fd1['idField']]=_0x132eff[_0x262fd1['Variable']['name']['toLowerCase']()][_0x892a('0xf')]();}});}return _0x1e1bdc;}function createTicket(_0x3b36e7,_0x58d8bf,_0x31de31,_0x35e510,_0x1a1086,_0xee8687,_0x5d27cb){logger[_0x892a('0x16')](_0x892a('0x17'));var _0x49fcbc=_['merge']({'parent_id':'','assigned_user_id':_0x58d8bf['id'],'ticketpriorities':_0x892a('0x18'),'ticketstatus':_0x892a('0x19'),'ticket_title':intUtil['getString'](_0x35e510[_0x892a('0x1a')],_0x1a1086,'\x20'),'description':intUtil[_0x892a('0x1b')](_0x35e510[_0x892a('0x1c')],_0x1a1086,'\x0a'),'contact_id':_0x31de31['id']},getCustomFields(_0xee8687,_0x1a1086));var _0x4df166={'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x3b36e7['remoteUri']),'form':{'operation':'create','username':_0x3b36e7['username'],'sessionName':_0x5d27cb[_0x892a('0x20')],'elementType':_0x892a('0x21'),'element':JSON[_0x892a('0x22')](_0x49fcbc)},'json':!![]};return request(_0x4df166)[_0x892a('0x23')](function(_0x2e422e){if(_0x2e422e['success']){return BPromise[_0x892a('0x24')]({'id':_0x2e422e[_0x892a('0x25')]['id']});}else{throw new Error(util[_0x892a('0x1e')](_0x892a('0x26'),JSON['stringify'](_0x2e422e[_0x892a('0x27')])));}})[_0x892a('0x28')](function(_0x32778d){var _0x4205af=_0x32778d['statusCode']||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x2a'),_0x4205af,JSON[_0x892a('0x22')](_0x32778d));});}function getUser(_0x23df3a,_0x4e77af,_0xc766c1){if(intUtil[_0x892a('0x2b')](_0x4e77af)){logger[_0x892a('0x16')](_0x892a('0x2c'),_0x4e77af);return request({'method':'GET','uri':util[_0x892a('0x1e')]('%s/webservice.php',_0x23df3a[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x2e'),'username':_0x23df3a['username'],'sessionName':_0xc766c1[_0x892a('0x20')],'query':util['format'](_0x892a('0x2f'),_0x4e77af)},'json':!![]})['then'](function(_0x3e4460){if(_0x3e4460[_0x892a('0x30')]&&_0x3e4460['result']['length']){logger[_0x892a('0x16')](_0x892a('0x31'));return BPromise[_0x892a('0x24')]({'id':_0x3e4460[_0x892a('0x25')][0x0]['id'],'email':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x32')],'name':_0x3e4460[_0x892a('0x25')][0x0][_0x892a('0x33')]+'\x20'+_0x3e4460[_0x892a('0x25')][_0x892a('0x34')]});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a['username'],'name':'admin'});}})['catch'](function(_0x3a3ad4){var _0x1b7adf=_0x3a3ad4[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x1b7adf,JSON[_0x892a('0x22')](_0x3a3ad4));});}else{logger[_0x892a('0x16')](_0x892a('0x35'));return BPromise[_0x892a('0x24')]({'id':_0xc766c1['userId'],'email':_0x23df3a[_0x892a('0x38')],'name':'admin'})[_0x892a('0x28')](function(_0x18f56e){var _0x276d9d=_0x18f56e[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')](_0x892a('0x29'),_0x892a('0x37'),_0x276d9d,JSON[_0x892a('0x22')](_0x18f56e));});}}function getEndUser(_0x35ec69,_0x5c9976,_0x3d529f,_0x45c04e){logger[_0x892a('0x16')](_0x892a('0x39'),_0x3d529f);return request({'method':_0x892a('0x3a'),'uri':util['format'](_0x892a('0x1f'),_0x35ec69['remoteUri']),'qs':{'operation':_0x892a('0x2e'),'username':_0x35ec69[_0x892a('0x38')],'sessionName':_0x45c04e['sessionName'],'query':util['format'](_0x892a('0x3b'),_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f,_0x3d529f)},'json':!![]})[_0x892a('0x23')](function(_0xe400de){if(_0xe400de[_0x892a('0x30')]&&_0xe400de[_0x892a('0x25')][_0x892a('0x3c')]){logger[_0x892a('0x16')]('Enduser\x20found!');return BPromise[_0x892a('0x24')]({'id':_0xe400de[_0x892a('0x25')][0x0]['id'],'name':_0xe400de[_0x892a('0x25')][0x0]['firstname']+'\x20'+_0xe400de['result'][0x0][_0x892a('0x3d')],'phone':_0x3d529f});}else{logger[_0x892a('0x16')](_0x892a('0x3e'));return request({'method':_0x892a('0x1d'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x35ec69[_0x892a('0x2d')]),'form':{'operation':_0x892a('0x3f'),'sessionName':_0x45c04e[_0x892a('0x20')],'elementType':_0x892a('0x40'),'element':JSON[_0x892a('0x22')]({'lastname':_0x5c9976,'phone':_0x3d529f,'assigned_user_id':'\x20'})},'json':!![]})[_0x892a('0x23')](function(_0x2912c7){logger[_0x892a('0x16')](_0x892a('0x41'));return BPromise[_0x892a('0x24')]({'id':_0x2912c7[_0x892a('0x25')]['id'],'name':_0x2912c7[_0x892a('0x25')][_0x892a('0x3d')],'phone':_0x2912c7[_0x892a('0x25')][_0x892a('0x42')]});})[_0x892a('0x28')](function(_0x173091){var _0x5a54de=_0x173091[_0x892a('0x36')]||0x1f4;logger[_0x892a('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x892a('0x43'),_0x5a54de,JSON['stringify'](_0x173091));});}});}function getConnection(_0x8c1913){var _0x2a6fa1=_0x8c1913[_0x892a('0x38')];var _0x5a55a7=_0x8c1913[_0x892a('0x44')];return request({'method':_0x892a('0x3a'),'uri':util[_0x892a('0x1e')](_0x892a('0x1f'),_0x8c1913[_0x892a('0x2d')]),'qs':{'operation':_0x892a('0x45'),'username':_0x2a6fa1},'json':!![]})[_0x892a('0x23')](function(_0x1ffc20){if(_0x1ffc20[_0x892a('0x30')]){return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x8c1913['remoteUri']),'form':{'operation':'login','username':_0x2a6fa1,'accessKey':md5(_0x1ffc20[_0x892a('0x25')][_0x892a('0x46')]+_0x5a55a7)},'json':!![]});}})[_0x892a('0x23')](function(_0x2b2c5f){if(_0x2b2c5f[_0x892a('0x30')]){return BPromise[_0x892a('0x24')](_0x2b2c5f[_0x892a('0x25')]);}else{throw new Error(util[_0x892a('0x1e')]('Account\x20%d\x20is\x20not\x20valid',_0x8c1913['id']));}})[_0x892a('0x28')](function(_0x410260){var _0x59bb0e=_0x410260[_0x892a('0x36')]||0x1f4;logger['error'](_0x892a('0x29'),_0x892a('0x47'),_0x59bb0e,JSON[_0x892a('0x22')](_0x410260));});}function request(_0x44e26c){logger['info']('[HTTP]',JSON['stringify'](_0x44e26c));return rp(_0x44e26c);}exports[_0x892a('0x48')]=function(_0x37164d,_0x2f8277,_0x28554c,_0x511508,_0x97efc1,_0x51b9f4){var _0x2d54e5,_0xc7d879,_0x428ebf,_0x37a4df;_0x51b9f4['remoteUri']=intUtil[_0x892a('0x49')](_0x51b9f4['remoteUri']);if(_0x97efc1&&_0x97efc1['monitor_format']){logger[_0x892a('0x16')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2f8277[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x51b9f4[_0x892a('0x4c')],_0x2f8277['uniqueid'],md5(_0x2f8277['uniqueid']));}else{_0x2f8277[_0x892a('0x4a')]='';}return getConnection(_0x51b9f4)[_0x892a('0x23')](function(_0x260676){_0x37a4df=_0x260676;return getUser(_0x51b9f4,_0x511508[_0x892a('0x4d')],_0x37a4df);})[_0x892a('0x23')](function(_0x19da40){_0x2d54e5=_0x19da40;logger['info']('The\x20User\x20ID\x20is:',_0x2d54e5['id']);return getEndUser(_0x51b9f4,_0x2f8277['calleridname'],_0x2f8277[_0x892a('0x4e')],_0x37a4df);})['then'](function(_0x51db11){_0xc7d879=_0x51db11;logger[_0x892a('0x16')](_0x892a('0x4f'),_0xc7d879['id']);return createTicket(_0x51b9f4,_0x2d54e5,_0xc7d879,_0x28554c,_0x2f8277,_0x28554c['Fields'],_0x37a4df);})[_0x892a('0x23')](function(_0x2f1557){_0x428ebf=_0x2f1557;logger[_0x892a('0x16')]('Ticket\x20created!');logger[_0x892a('0x16')](_0x892a('0x50'),_0x428ebf['id']);var _0x3b5ec5=util[_0x892a('0x1e')](_0x892a('0x51'),_0x51b9f4[_0x892a('0x2d')],_[_0x892a('0x52')](_0x428ebf['id'],'x')[0x1]);logger[_0x892a('0x16')]('[QUEUE]',_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x511508[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x3b5ec5});})[_0x892a('0x28')](function(_0x4b1087){logger['error'](_0x892a('0x56'),JSON[_0x892a('0x22')](_0x4b1087));});};exports[_0x892a('0x57')]=function(_0x1f360a,_0x5b2cb0,_0x2a7c3b,_0x3f664d,_0x64a17f,_0x557881,_0x3ff5f0){var _0x4907d5,_0x40e242,_0x5b3bf1,_0x5aa82f;_0x557881['remoteUri']=intUtil[_0x892a('0x49')](_0x557881[_0x892a('0x2d')]);_0x557881[_0x892a('0x4c')]=intUtil['stripTrailingSlash'](_0x557881['serverUrl']);if(_0x3ff5f0&&_0x3ff5f0[_0x892a('0x58')]&&_0x3ff5f0['recordingFormat']!==_0x892a('0x59')){logger[_0x892a('0x16')](_0x892a('0x5a'),'Recording\x20is\x20enabled!');_0x5b2cb0[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x557881[_0x892a('0x4c')],_0x5b2cb0['uniqueid'],md5(_0x5b2cb0[_0x892a('0x5b')]));}return getConnection(_0x557881)[_0x892a('0x23')](function(_0x4d1812){_0x5aa82f=_0x4d1812;return getUser(_0x557881,_0x3f664d['email'],_0x5aa82f);})[_0x892a('0x23')](function(_0xb87657){_0x4907d5=_0xb87657;logger[_0x892a('0x16')](_0x892a('0x5c'),_0x4907d5['id']);return getEndUser(_0x557881,_0x5b2cb0[_0x892a('0x5d')],_0x5b2cb0[_0x892a('0x5e')],_0x5aa82f);})['then'](function(_0x335ec7){_0x40e242=_0x335ec7;logger[_0x892a('0x16')]('The\x20Enduser\x20ID\x20is:',_0x40e242['id']);return createTicket(_0x557881,_0x4907d5,_0x40e242,_0x2a7c3b,_0x5b2cb0,_0x2a7c3b[_0x892a('0x5f')],_0x5aa82f);})['then'](function(_0x374748){_0x5b3bf1=_0x374748;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5b3bf1['id']);var _0x1c207f=util[_0x892a('0x1e')](_0x892a('0x51'),_0x557881[_0x892a('0x2d')],_[_0x892a('0x52')](_0x5b3bf1['id'],'x')[0x1]);logger[_0x892a('0x16')](_0x892a('0x5a'),_0x892a('0x53'));emit(util[_0x892a('0x1e')](_0x892a('0x54'),_0x3f664d[_0x892a('0x14')]),_0x892a('0x55'),{'uri':_0x1c207f});})[_0x892a('0x28')](function(_0x25fe36){logger[_0x892a('0x27')](_0x892a('0x5a'),JSON[_0x892a('0x22')](_0x25fe36));});};exports['unmanaged']=function(_0x58d75b,_0xf13492,_0x4f8917,_0x3e70f6,_0x4325d7,_0x2571ef){var _0x97fecc,_0x29f711,_0x232215,_0x4891b5;_0x2571ef['remoteUri']=intUtil['stripTrailingSlash'](_0x2571ef[_0x892a('0x2d')]);_0x2571ef[_0x892a('0x4c')]=intUtil[_0x892a('0x49')](_0x2571ef[_0x892a('0x4c')]);if(_0x4325d7&&_0x4325d7[_0x892a('0x61')]){logger[_0x892a('0x16')]('['+_0xf13492[_0x892a('0x62')][_0x892a('0x63')]()+']','Recording\x20is\x20enabled!');_0xf13492[_0x892a('0x4a')]=util[_0x892a('0x1e')](_0x892a('0x4b'),_0x2571ef['serverUrl'],_0xf13492[_0x892a('0x5b')],md5(_0xf13492[_0x892a('0x5b')]));}else{_0xf13492['recordingURL']='';}return getConnection(_0x2571ef)['then'](function(_0x14bd6f){_0x4891b5=_0x14bd6f;return getUser(_0x2571ef,'',_0x4891b5);})[_0x892a('0x23')](function(_0x54483e){_0x97fecc=_0x54483e;logger[_0x892a('0x16')]('The\x20User\x20ID\x20is:',_0x97fecc['id']);return getEndUser(_0x2571ef,_0xf13492['calleridname'],_0xf13492[_0x892a('0x4e')],_0x4891b5);})[_0x892a('0x23')](function(_0xbe7b8){_0x29f711=_0xbe7b8;logger[_0x892a('0x16')](_0x892a('0x4f'),_0x29f711['id']);return createTicket(_0x2571ef,_0x97fecc,_0x29f711,_0x4f8917,_0xf13492,_0x4f8917[_0x892a('0x5f')],_0x4891b5);})[_0x892a('0x23')](function(_0xccc100){_0x232215=_0xccc100;logger[_0x892a('0x16')](_0x892a('0x60'));logger[_0x892a('0x16')]('The\x20Ticket\x20ID\x20is:',_0x232215['id']);})['catch'](function(_0x59cef3){logger['error']('['+_0xf13492['lastevent'][_0x892a('0x63')]()+']',JSON[_0x892a('0x22')](_0x59cef3));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff