// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5c28=['admin','Searching\x20end\x20user\x20with\x20phone','GET','Enduser\x20found!','firstname','lastname','POST','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','user:%s','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','includes','string','type','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','HelpDesk','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','query','username','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','Agent\x20found!','email1','first_name','last_name','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId'];(function(_0x5da201,_0x24b5c3){var _0x51f615=function(_0x13aa0f){while(--_0x13aa0f){_0x5da201['push'](_0x5da201['shift']());}};_0x51f615(++_0x24b5c3);}(_0x5c28,0x1b8));var _0x85c2=function(_0x5c5f6e,_0x53e22d){_0x5c5f6e=_0x5c5f6e-0x0;var _0x247f39=_0x5c28[_0x5c5f6e];return _0x247f39;};'use strict';var _=require(_0x85c2('0x0'));var rp=require('request-promise');var BPromise=require(_0x85c2('0x1'));var md5=require(_0x85c2('0x2'));var util=require(_0x85c2('0x3'));var Redis=require(_0x85c2('0x4'));var intUtil=require(_0x85c2('0x5'));var config=require(_0x85c2('0x6'));var logger=require(_0x85c2('0x7'))(_0x85c2('0x8'));config[_0x85c2('0x9')]=_['defaults'](config[_0x85c2('0x9')],{'host':_0x85c2('0xa'),'port':0x18eb});var io=require(_0x85c2('0xb'))(new Redis(config['redis']));function emit(_0x47ae90,_0x75db0c,_0x2a0cd){io['to'](_0x47ae90)[_0x85c2('0xc')](_0x75db0c,_0x2a0cd);}function getCustomFields(_0x301df6,_0x5904a2){var _0xcd9201={};if(_0x301df6['length']>0x0){_['forEach'](_0x301df6,function(_0x586fc3){if(_[_0x85c2('0xd')]([_0x85c2('0xe'),'picklist'],_0x586fc3[_0x85c2('0xf')])&&_0x586fc3[_0x85c2('0x10')]){_0xcd9201[_0x586fc3['idField']]=_0x586fc3[_0x85c2('0x11')][_0x85c2('0x12')]();}else if(_0x586fc3['type']==='variable'&&_0x586fc3[_0x85c2('0x13')]&&_0x586fc3['idField']&&_0x5904a2[_0x586fc3[_0x85c2('0x13')]]){_0xcd9201[_0x586fc3['idField']]=_0x5904a2[_0x586fc3['variableName']][_0x85c2('0x12')]();}else if(_0x586fc3[_0x85c2('0xf')]===_0x85c2('0x14')&&_0x586fc3[_0x85c2('0x15')]&&_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]&&_0x586fc3[_0x85c2('0x10')]&&_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]['toLowerCase']()]){_0xcd9201[_0x586fc3[_0x85c2('0x10')]]=_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')][_0x85c2('0x17')]()]['toString']();}});}return _0xcd9201;}function createTicket(_0x2eed5d,_0x4b60df,_0x2c1fef,_0x28957d,_0xc23695,_0x2bff9c,_0x28a34e){logger[_0x85c2('0x18')](_0x85c2('0x19'));var _0x22f188=_[_0x85c2('0x1a')]({'parent_id':'','assigned_user_id':_0x4b60df['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1c')],_0xc23695,'\x20'),'description':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1d')],_0xc23695,'\x0a'),'contact_id':_0x2c1fef['id']},getCustomFields(_0x2bff9c,_0xc23695));var _0x108d5d={'method':'POST','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x2eed5d[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'username':_0x2eed5d['username'],'sessionName':_0x28a34e['sessionName'],'elementType':_0x85c2('0x22'),'element':JSON['stringify'](_0x22f188)},'json':!![]};return request(_0x108d5d)['then'](function(_0x3f3273){if(_0x3f3273['success']){return BPromise[_0x85c2('0x23')]({'id':_0x3f3273[_0x85c2('0x24')]['id']});}else{throw new Error(util[_0x85c2('0x1e')](_0x85c2('0x25'),JSON['stringify'](_0x3f3273[_0x85c2('0x26')])));}})[_0x85c2('0x27')](function(_0x3f4c97){var _0x3aaf32=_0x3f4c97[_0x85c2('0x28')]||0x1f4;logger['error'](_0x85c2('0x29'),_0x85c2('0x2a'),_0x3aaf32,JSON[_0x85c2('0x2b')](_0x3f4c97));});}function getUser(_0xe66e3,_0x141198,_0x33a438){if(intUtil[_0x85c2('0x2c')](_0x141198)){logger[_0x85c2('0x18')](_0x85c2('0x2d'),_0x141198);return request({'method':'GET','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0xe66e3[_0x85c2('0x20')]),'qs':{'operation':_0x85c2('0x2e'),'username':_0xe66e3[_0x85c2('0x2f')],'sessionName':_0x33a438[_0x85c2('0x30')],'query':util['format'](_0x85c2('0x31'),_0x141198)},'json':!![]})[_0x85c2('0x32')](function(_0x5e8d86){if(_0x5e8d86[_0x85c2('0x33')]&&_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x34')]){logger['info'](_0x85c2('0x35'));return BPromise[_0x85c2('0x23')]({'id':_0x5e8d86[_0x85c2('0x24')][0x0]['id'],'email':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x36')],'name':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x37')]+'\x20'+_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x38')]});}else{logger[_0x85c2('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x85c2('0x23')]({'id':_0x33a438['userId'],'email':_0xe66e3[_0x85c2('0x2f')],'name':'admin'});}})[_0x85c2('0x27')](function(_0x5a9045){var _0x117b04=_0x5a9045[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x39'),_0x117b04,JSON['stringify'](_0x5a9045));});}else{logger[_0x85c2('0x18')](_0x85c2('0x3a'));return BPromise[_0x85c2('0x23')]({'id':_0x33a438[_0x85c2('0x3b')],'email':_0xe66e3[_0x85c2('0x2f')],'name':_0x85c2('0x3c')})['catch'](function(_0x2a7193){var _0x43451c=_0x2a7193['statusCode']||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x85c2('0x39'),_0x43451c,JSON['stringify'](_0x2a7193));});}}function getEndUser(_0x347e4e,_0x2dabbc,_0x5f3372,_0x259208){logger[_0x85c2('0x18')](_0x85c2('0x3d'),_0x5f3372);return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e['remoteUri']),'qs':{'operation':_0x85c2('0x2e'),'username':_0x347e4e[_0x85c2('0x2f')],'sessionName':_0x259208[_0x85c2('0x30')],'query':util[_0x85c2('0x1e')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372)},'json':!![]})[_0x85c2('0x32')](function(_0x1c26f8){if(_0x1c26f8['success']&&_0x1c26f8[_0x85c2('0x24')][_0x85c2('0x34')]){logger[_0x85c2('0x18')](_0x85c2('0x3f'));return BPromise[_0x85c2('0x23')]({'id':_0x1c26f8[_0x85c2('0x24')][0x0]['id'],'name':_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x40')]+'\x20'+_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x41')],'phone':_0x5f3372});}else{logger[_0x85c2('0x18')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'sessionName':_0x259208[_0x85c2('0x30')],'elementType':_0x85c2('0x43'),'element':JSON[_0x85c2('0x2b')]({'lastname':_0x2dabbc,'phone':_0x5f3372,'assigned_user_id':'\x20'})},'json':!![]})[_0x85c2('0x32')](function(_0x34094e){logger[_0x85c2('0x18')](_0x85c2('0x44'));return BPromise['resolve']({'id':_0x34094e[_0x85c2('0x24')]['id'],'name':_0x34094e[_0x85c2('0x24')]['lastname'],'phone':_0x34094e[_0x85c2('0x24')][_0x85c2('0x45')]});})[_0x85c2('0x27')](function(_0x5e9601){var _0x3e5cb8=_0x5e9601[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x3e5cb8,JSON['stringify'](_0x5e9601));});}});}function getConnection(_0x33b633){var _0xc8d2=_0x33b633['username'];var _0x54e095=_0x33b633['accessKey'];return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633['remoteUri']),'qs':{'operation':_0x85c2('0x46'),'username':_0xc8d2},'json':!![]})[_0x85c2('0x32')](function(_0x1653e4){if(_0x1653e4[_0x85c2('0x33')]){return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x47'),'username':_0xc8d2,'accessKey':md5(_0x1653e4[_0x85c2('0x24')][_0x85c2('0x48')]+_0x54e095)},'json':!![]});}})[_0x85c2('0x32')](function(_0x51f006){if(_0x51f006['success']){return BPromise['resolve'](_0x51f006[_0x85c2('0x24')]);}else{throw new Error(util['format'](_0x85c2('0x49'),_0x33b633['id']));}})[_0x85c2('0x27')](function(_0x276bc6){var _0x49101e=_0x276bc6[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x4a'),_0x49101e,JSON[_0x85c2('0x2b')](_0x276bc6));});}function request(_0x22c946){logger['info']('[HTTP]',JSON[_0x85c2('0x2b')](_0x22c946));return rp(_0x22c946);}exports[_0x85c2('0x4b')]=function(_0x2cd5d4,_0x411eac,_0x440955,_0x5aa27a,_0x1d8c7b,_0x331330){var _0xdd29c2,_0x33ff31,_0x4fa123,_0xa88d55;_0x331330[_0x85c2('0x20')]=intUtil['stripTrailingSlash'](_0x331330['remoteUri']);if(_0x1d8c7b&&_0x1d8c7b['monitor_format']){logger[_0x85c2('0x18')](_0x85c2('0x4c'),'Recording\x20is\x20enabled!');_0x411eac[_0x85c2('0x4d')]=util['format'](_0x85c2('0x4e'),_0x331330[_0x85c2('0x4f')],_0x411eac[_0x85c2('0x50')],md5(_0x411eac[_0x85c2('0x50')]));}else{_0x411eac['recordingURL']='';}return getConnection(_0x331330)[_0x85c2('0x32')](function(_0x205c94){_0xa88d55=_0x205c94;return getUser(_0x331330,_0x5aa27a[_0x85c2('0x51')],_0xa88d55);})[_0x85c2('0x32')](function(_0x2c8aac){_0xdd29c2=_0x2c8aac;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0xdd29c2['id']);return getEndUser(_0x331330,_0x411eac[_0x85c2('0x52')],_0x411eac[_0x85c2('0x53')],_0xa88d55);})['then'](function(_0x569bec){_0x33ff31=_0x569bec;logger['info'](_0x85c2('0x54'),_0x33ff31['id']);return createTicket(_0x331330,_0xdd29c2,_0x33ff31,_0x440955,_0x411eac,_0x440955[_0x85c2('0x55')],_0xa88d55);})[_0x85c2('0x32')](function(_0xf9c1e5){_0x4fa123=_0xf9c1e5;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4fa123['id']);var _0x11d647=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x331330[_0x85c2('0x20')],_[_0x85c2('0x57')](_0x4fa123['id'],'x')[0x1]);logger['info'](_0x85c2('0x4c'),_0x85c2('0x58'));emit(util[_0x85c2('0x1e')]('user:%s',_0x5aa27a[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x11d647});})[_0x85c2('0x27')](function(_0x4eedf8){logger[_0x85c2('0x26')](_0x85c2('0x4c'),JSON[_0x85c2('0x2b')](_0x4eedf8));});};exports[_0x85c2('0x5a')]=function(_0x2cbf31,_0x5b36da,_0x17bea4,_0x4ff9f0,_0x298680,_0x4daa89,_0x43c569){var _0x3f2989,_0x28aba2,_0x52d713,_0x251df8;_0x4daa89[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x4daa89[_0x85c2('0x20')]);_0x4daa89[_0x85c2('0x4f')]=intUtil[_0x85c2('0x5b')](_0x4daa89['serverUrl']);if(_0x43c569&&_0x43c569[_0x85c2('0x5c')]&&_0x43c569[_0x85c2('0x5c')]!=='none'){logger['info'](_0x85c2('0x5d'),'Recording\x20is\x20enabled!');_0x5b36da[_0x85c2('0x4d')]=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x4daa89[_0x85c2('0x4f')],_0x5b36da[_0x85c2('0x50')],md5(_0x5b36da[_0x85c2('0x50')]));}return getConnection(_0x4daa89)[_0x85c2('0x32')](function(_0x3a3390){_0x251df8=_0x3a3390;return getUser(_0x4daa89,_0x4ff9f0[_0x85c2('0x51')],_0x251df8);})[_0x85c2('0x32')](function(_0x55aad3){_0x3f2989=_0x55aad3;logger['info']('The\x20User\x20ID\x20is:',_0x3f2989['id']);return getEndUser(_0x4daa89,_0x5b36da[_0x85c2('0x5e')],_0x5b36da['destcalleridnum'],_0x251df8);})[_0x85c2('0x32')](function(_0x9bc960){_0x28aba2=_0x9bc960;logger[_0x85c2('0x18')](_0x85c2('0x54'),_0x28aba2['id']);return createTicket(_0x4daa89,_0x3f2989,_0x28aba2,_0x17bea4,_0x5b36da,_0x17bea4[_0x85c2('0x55')],_0x251df8);})[_0x85c2('0x32')](function(_0x298946){_0x52d713=_0x298946;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x52d713['id']);var _0x6d7b8a=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x4daa89[_0x85c2('0x20')],_['split'](_0x52d713['id'],'x')[0x1]);logger[_0x85c2('0x18')](_0x85c2('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x85c2('0x5f'),_0x4ff9f0[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x6d7b8a});})[_0x85c2('0x27')](function(_0x3ed2d6){logger[_0x85c2('0x26')](_0x85c2('0x5d'),JSON[_0x85c2('0x2b')](_0x3ed2d6));});};exports['unmanaged']=function(_0x4d7633,_0x2cbc31,_0x20994f,_0x37bdff,_0x3415bb,_0x9ab3ed){var _0x224b12,_0x501e22,_0x11f5c5,_0x570477;_0x9ab3ed[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x9ab3ed[_0x85c2('0x20')]);_0x9ab3ed[_0x85c2('0x4f')]=intUtil['stripTrailingSlash'](_0x9ab3ed[_0x85c2('0x4f')]);if(_0x3415bb&&_0x3415bb[_0x85c2('0x60')]){logger['info']('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',_0x85c2('0x63'));_0x2cbc31['recordingURL']=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x9ab3ed[_0x85c2('0x4f')],_0x2cbc31[_0x85c2('0x50')],md5(_0x2cbc31[_0x85c2('0x50')]));}else{_0x2cbc31['recordingURL']='';}return getConnection(_0x9ab3ed)[_0x85c2('0x32')](function(_0x330105){_0x570477=_0x330105;return getUser(_0x9ab3ed,'',_0x570477);})[_0x85c2('0x32')](function(_0xc2c15b){_0x224b12=_0xc2c15b;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0x224b12['id']);return getEndUser(_0x9ab3ed,_0x2cbc31[_0x85c2('0x52')],_0x2cbc31[_0x85c2('0x53')],_0x570477);})[_0x85c2('0x32')](function(_0x35ea93){_0x501e22=_0x35ea93;logger['info'](_0x85c2('0x54'),_0x501e22['id']);return createTicket(_0x9ab3ed,_0x224b12,_0x501e22,_0x20994f,_0x2cbc31,_0x20994f[_0x85c2('0x55')],_0x570477);})[_0x85c2('0x32')](function(_0x150c31){_0x11f5c5=_0x150c31;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x11f5c5['id']);})[_0x85c2('0x27')](function(_0x3826f0){logger[_0x85c2('0x26')]('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',JSON['stringify'](_0x3826f0));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff