// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7292=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','bluebird','md5','util','ioredis','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','includes','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','success','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','getEndUser','accessKey','login','token','getConnection','[HTTP]','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]'];(function(_0xdcb76c,_0x35b88d){var _0x7f894a=function(_0x4ee3b6){while(--_0x4ee3b6){_0xdcb76c['push'](_0xdcb76c['shift']());}};_0x7f894a(++_0x35b88d);}(_0x7292,0x6d));var _0x2729=function(_0x2ec461,_0x5f588a){_0x2ec461=_0x2ec461-0x0;var _0x28603d=_0x7292[_0x2ec461];return _0x28603d;};'use strict';var _=require(_0x2729('0x0'));var rp=require(_0x2729('0x1'));var BPromise=require(_0x2729('0x2'));var md5=require(_0x2729('0x3'));var util=require(_0x2729('0x4'));var Redis=require(_0x2729('0x5'));var intUtil=require('./util');var config=require(_0x2729('0x6'));var logger=require(_0x2729('0x7'))(_0x2729('0x8'));config[_0x2729('0x9')]=_[_0x2729('0xa')](config['redis'],{'host':_0x2729('0xb'),'port':0x18eb});var io=require(_0x2729('0xc'))(new Redis(config[_0x2729('0x9')]));function emit(_0x15612c,_0x3b4f90,_0x33d118){io['to'](_0x15612c)['emit'](_0x3b4f90,_0x33d118);}function getCustomFields(_0xe6a4a7,_0x5b3014){var _0x22d1c5={};if(_0xe6a4a7['length']>0x0){_['forEach'](_0xe6a4a7,function(_0x26d5cf){if(_[_0x2729('0xd')]([_0x2729('0xe'),_0x2729('0xf')],_0x26d5cf[_0x2729('0x10')])&&_0x26d5cf[_0x2729('0x11')]){_0x22d1c5[_0x26d5cf['idField']]=_0x26d5cf['content'][_0x2729('0x12')]();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x13')&&_0x26d5cf['variableName']&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x14')]]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x14')]]['toString']();}else if(_0x26d5cf[_0x2729('0x10')]===_0x2729('0x15')&&_0x26d5cf[_0x2729('0x16')]&&_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')]&&_0x26d5cf['idField']&&_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()]){_0x22d1c5[_0x26d5cf[_0x2729('0x11')]]=_0x5b3014[_0x26d5cf[_0x2729('0x16')][_0x2729('0x17')][_0x2729('0x18')]()][_0x2729('0x12')]();}});}return _0x22d1c5;}function createTicket(_0x807abf,_0xe4dc1d,_0x2fc850,_0x2ad137,_0xb5bba6,_0xd4320c,_0x17db0a){logger[_0x2729('0x19')](_0x2729('0x1a'));var _0x1f7769=_[_0x2729('0x1b')]({'parent_id':'','assigned_user_id':_0xe4dc1d['id'],'ticketpriorities':_0x2729('0x1c'),'ticketstatus':_0x2729('0x1d'),'ticket_title':intUtil[_0x2729('0x1e')](_0x2ad137[_0x2729('0x1f')],_0xb5bba6,'\x20'),'description':intUtil['getString'](_0x2ad137['Descriptions'],_0xb5bba6,'\x0a'),'contact_id':_0x2fc850['id']},getCustomFields(_0xd4320c,_0xb5bba6));var _0x348379={'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x807abf['remoteUri']),'form':{'operation':_0x2729('0x23'),'username':_0x807abf['username'],'sessionName':_0x17db0a[_0x2729('0x24')],'elementType':_0x2729('0x25'),'element':JSON[_0x2729('0x26')](_0x1f7769)},'json':!![]};return request(_0x348379)['then'](function(_0x320de3){if(_0x320de3['success']){return BPromise[_0x2729('0x27')]({'id':_0x320de3['result']['id']});}else{throw new Error(util[_0x2729('0x21')](_0x2729('0x28'),JSON['stringify'](_0x320de3[_0x2729('0x29')])));}})[_0x2729('0x2a')](function(_0x5cea76){var _0x5b40bd=_0x5cea76[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x2d'),_0x5b40bd,JSON['stringify'](_0x5cea76));});}function getUser(_0x319d1d,_0x23d7ed,_0x3bc5ae){if(intUtil[_0x2729('0x2e')](_0x23d7ed)){logger[_0x2729('0x19')](_0x2729('0x2f'),_0x23d7ed);return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x319d1d[_0x2729('0x31')]),'qs':{'operation':'query','username':_0x319d1d['username'],'sessionName':_0x3bc5ae[_0x2729('0x24')],'query':util[_0x2729('0x21')](_0x2729('0x32'),_0x23d7ed)},'json':!![]})['then'](function(_0x56e58a){if(_0x56e58a['success']&&_0x56e58a[_0x2729('0x33')][_0x2729('0x34')]){logger[_0x2729('0x19')]('Agent\x20found!');return BPromise[_0x2729('0x27')]({'id':_0x56e58a[_0x2729('0x33')][0x0]['id'],'email':_0x56e58a[_0x2729('0x33')][0x0][_0x2729('0x35')],'name':_0x56e58a[_0x2729('0x33')][0x0]['first_name']+'\x20'+_0x56e58a[_0x2729('0x33')]['last_name']});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':'admin'});}})['catch'](function(_0x4e18c3){var _0x1cbd7a=_0x4e18c3[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x1cbd7a,JSON[_0x2729('0x26')](_0x4e18c3));});}else{logger[_0x2729('0x19')](_0x2729('0x36'));return BPromise['resolve']({'id':_0x3bc5ae['userId'],'email':_0x319d1d[_0x2729('0x37')],'name':_0x2729('0x39')})['catch'](function(_0x53f9e2){var _0x41fa5c=_0x53f9e2[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x38'),_0x41fa5c,JSON[_0x2729('0x26')](_0x53f9e2));});}}function getEndUser(_0xaa64b2,_0x4ca8c7,_0x2b1227,_0x897118){logger[_0x2729('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x2b1227);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0xaa64b2['remoteUri']),'qs':{'operation':'query','username':_0xaa64b2[_0x2729('0x37')],'sessionName':_0x897118[_0x2729('0x24')],'query':util['format'](_0x2729('0x3a'),_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227,_0x2b1227)},'json':!![]})[_0x2729('0x3b')](function(_0x4d96c6){if(_0x4d96c6[_0x2729('0x3c')]&&_0x4d96c6['result'][_0x2729('0x34')]){logger[_0x2729('0x19')](_0x2729('0x3d'));return BPromise[_0x2729('0x27')]({'id':_0x4d96c6[_0x2729('0x33')][0x0]['id'],'name':_0x4d96c6['result'][0x0][_0x2729('0x3e')]+'\x20'+_0x4d96c6[_0x2729('0x33')][0x0]['lastname'],'phone':_0x2b1227});}else{logger[_0x2729('0x19')](_0x2729('0x3f'));return request({'method':'POST','uri':util[_0x2729('0x21')]('%s/webservice.php',_0xaa64b2[_0x2729('0x31')]),'form':{'operation':_0x2729('0x23'),'sessionName':_0x897118[_0x2729('0x24')],'elementType':_0x2729('0x40'),'element':JSON[_0x2729('0x26')]({'lastname':_0x4ca8c7,'phone':_0x2b1227,'assigned_user_id':'\x20'})},'json':!![]})[_0x2729('0x3b')](function(_0x541933){logger[_0x2729('0x19')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x541933[_0x2729('0x33')]['id'],'name':_0x541933[_0x2729('0x33')]['lastname'],'phone':_0x541933[_0x2729('0x33')][_0x2729('0x41')]});})[_0x2729('0x2a')](function(_0x532e43){var _0x4c8f43=_0x532e43[_0x2729('0x2b')]||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x42'),_0x4c8f43,JSON[_0x2729('0x26')](_0x532e43));});}});}function getConnection(_0x2beb5b){var _0x2dc204=_0x2beb5b['username'];var _0x873227=_0x2beb5b[_0x2729('0x43')];return request({'method':_0x2729('0x30'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b[_0x2729('0x31')]),'qs':{'operation':'getchallenge','username':_0x2dc204},'json':!![]})[_0x2729('0x3b')](function(_0x45d8ce){if(_0x45d8ce[_0x2729('0x3c')]){return request({'method':_0x2729('0x20'),'uri':util[_0x2729('0x21')](_0x2729('0x22'),_0x2beb5b['remoteUri']),'form':{'operation':_0x2729('0x44'),'username':_0x2dc204,'accessKey':md5(_0x45d8ce['result'][_0x2729('0x45')]+_0x873227)},'json':!![]});}})[_0x2729('0x3b')](function(_0x21423e){if(_0x21423e[_0x2729('0x3c')]){return BPromise[_0x2729('0x27')](_0x21423e['result']);}else{throw new Error(util[_0x2729('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x2beb5b['id']));}})['catch'](function(_0x25bbc4){var _0x490750=_0x25bbc4['statusCode']||0x1f4;logger[_0x2729('0x29')](_0x2729('0x2c'),_0x2729('0x46'),_0x490750,JSON[_0x2729('0x26')](_0x25bbc4));});}function request(_0x13087c){logger['info'](_0x2729('0x47'),JSON[_0x2729('0x26')](_0x13087c));return rp(_0x13087c);}exports['queue']=function(_0x206775,_0xc15158,_0x2989b7,_0x6615,_0x447ea2,_0x1c34fc){var _0x5e235b,_0x29dcce,_0x287f68,_0xcc2c33;_0x1c34fc[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x1c34fc[_0x2729('0x31')]);if(_0x447ea2&&_0x447ea2[_0x2729('0x48')]){logger[_0x2729('0x19')](_0x2729('0x49'),'Recording\x20is\x20enabled!');_0xc15158[_0x2729('0x4a')]=util[_0x2729('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c34fc[_0x2729('0x4b')],_0xc15158[_0x2729('0x4c')],md5(_0xc15158[_0x2729('0x4c')]));}else{_0xc15158['recordingURL']='';}return getConnection(_0x1c34fc)[_0x2729('0x3b')](function(_0x1e819a){_0xcc2c33=_0x1e819a;return getUser(_0x1c34fc,_0x6615['email'],_0xcc2c33);})['then'](function(_0x3abd2d){_0x5e235b=_0x3abd2d;logger['info'](_0x2729('0x4d'),_0x5e235b['id']);return getEndUser(_0x1c34fc,_0xc15158['calleridname'],_0xc15158[_0x2729('0x4e')],_0xcc2c33);})[_0x2729('0x3b')](function(_0x31783d){_0x29dcce=_0x31783d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x29dcce['id']);return createTicket(_0x1c34fc,_0x5e235b,_0x29dcce,_0x2989b7,_0xc15158,_0x2989b7[_0x2729('0x50')],_0xcc2c33);})['then'](function(_0x3ecd80){_0x287f68=_0x3ecd80;logger[_0x2729('0x19')]('Ticket\x20created!');logger[_0x2729('0x19')]('The\x20Ticket\x20ID\x20is:',_0x287f68['id']);var _0x7b6ef4=util[_0x2729('0x21')](_0x2729('0x51'),_0x1c34fc[_0x2729('0x31')],_[_0x2729('0x52')](_0x287f68['id'],'x')[0x1]);logger['info'](_0x2729('0x49'),_0x2729('0x53'));emit(util[_0x2729('0x21')](_0x2729('0x54'),_0x6615[_0x2729('0x17')]),'trigger:browser:url',{'uri':_0x7b6ef4});})[_0x2729('0x2a')](function(_0x20a75f){logger[_0x2729('0x29')](_0x2729('0x49'),JSON[_0x2729('0x26')](_0x20a75f));});};exports[_0x2729('0x55')]=function(_0x1970da,_0x2c8cae,_0xa664f5,_0x495bf9,_0x1eedfa,_0x48b59a,_0x20924c){var _0x2eed09,_0x11b0e8,_0x4bd659,_0x34f42b;_0x48b59a[_0x2729('0x31')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x31')]);_0x48b59a[_0x2729('0x4b')]=intUtil[_0x2729('0x56')](_0x48b59a[_0x2729('0x4b')]);if(_0x20924c&&_0x20924c[_0x2729('0x57')]&&_0x20924c[_0x2729('0x57')]!=='none'){logger[_0x2729('0x19')](_0x2729('0x58'),'Recording\x20is\x20enabled!');_0x2c8cae[_0x2729('0x4a')]=util[_0x2729('0x21')](_0x2729('0x59'),_0x48b59a[_0x2729('0x4b')],_0x2c8cae[_0x2729('0x4c')],md5(_0x2c8cae[_0x2729('0x4c')]));}return getConnection(_0x48b59a)[_0x2729('0x3b')](function(_0x3b6b70){_0x34f42b=_0x3b6b70;return getUser(_0x48b59a,_0x495bf9[_0x2729('0x5a')],_0x34f42b);})['then'](function(_0x47558c){_0x2eed09=_0x47558c;logger[_0x2729('0x19')](_0x2729('0x4d'),_0x2eed09['id']);return getEndUser(_0x48b59a,_0x2c8cae['destcalleridname'],_0x2c8cae[_0x2729('0x5b')],_0x34f42b);})['then'](function(_0xeaf524){_0x11b0e8=_0xeaf524;logger['info']('The\x20Enduser\x20ID\x20is:',_0x11b0e8['id']);return createTicket(_0x48b59a,_0x2eed09,_0x11b0e8,_0xa664f5,_0x2c8cae,_0xa664f5['Fields'],_0x34f42b);})[_0x2729('0x3b')](function(_0x267bb5){_0x4bd659=_0x267bb5;logger[_0x2729('0x19')](_0x2729('0x5c'));logger['info'](_0x2729('0x5d'),_0x4bd659['id']);var _0x34966a=util[_0x2729('0x21')](_0x2729('0x51'),_0x48b59a[_0x2729('0x31')],_[_0x2729('0x52')](_0x4bd659['id'],'x')[0x1]);logger[_0x2729('0x19')](_0x2729('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2729('0x21')]('user:%s',_0x495bf9[_0x2729('0x17')]),_0x2729('0x5e'),{'uri':_0x34966a});})[_0x2729('0x2a')](function(_0x28be2f){logger['error'](_0x2729('0x58'),JSON['stringify'](_0x28be2f));});};exports[_0x2729('0x5f')]=function(_0x452950,_0x3b187d,_0x30c3b7,_0x28c897,_0x42257f,_0x3551d9){var _0x40e9be,_0x4cba7e,_0x39f211,_0x1511c1;_0x3551d9[_0x2729('0x31')]=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x31')]);_0x3551d9['serverUrl']=intUtil['stripTrailingSlash'](_0x3551d9[_0x2729('0x4b')]);if(_0x42257f&&_0x42257f[_0x2729('0x48')]){logger[_0x2729('0x19')]('['+_0x3b187d[_0x2729('0x60')][_0x2729('0x61')]()+']',_0x2729('0x62'));_0x3b187d[_0x2729('0x4a')]=util['format'](_0x2729('0x59'),_0x3551d9[_0x2729('0x4b')],_0x3b187d['uniqueid'],md5(_0x3b187d[_0x2729('0x4c')]));}else{_0x3b187d[_0x2729('0x4a')]='';}return getConnection(_0x3551d9)['then'](function(_0x347f68){_0x1511c1=_0x347f68;return getUser(_0x3551d9,'',_0x1511c1);})[_0x2729('0x3b')](function(_0x47a6a0){_0x40e9be=_0x47a6a0;logger['info'](_0x2729('0x4d'),_0x40e9be['id']);return getEndUser(_0x3551d9,_0x3b187d['calleridname'],_0x3b187d[_0x2729('0x4e')],_0x1511c1);})[_0x2729('0x3b')](function(_0x123d3d){_0x4cba7e=_0x123d3d;logger[_0x2729('0x19')](_0x2729('0x4f'),_0x4cba7e['id']);return createTicket(_0x3551d9,_0x40e9be,_0x4cba7e,_0x30c3b7,_0x3b187d,_0x30c3b7[_0x2729('0x50')],_0x1511c1);})[_0x2729('0x3b')](function(_0x3674b2){_0x39f211=_0x3674b2;logger[_0x2729('0x19')](_0x2729('0x5c'));logger[_0x2729('0x19')](_0x2729('0x5d'),_0x39f211['id']);})[_0x2729('0x2a')](function(_0x486f8f){logger[_0x2729('0x29')]('['+_0x3b187d['lastevent'][_0x2729('0x61')]()+']',JSON[_0x2729('0x26')](_0x486f8f));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff