// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa176=['Normal','getString','Subjects','POST','format','remoteUri','create','username','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','result','first_name','last_name','userId','admin','statusCode','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridnum','unmanaged','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','toString','variable','variableName','Variable','toLowerCase','name','info','Creating\x20new\x20ticket...','merge'];(function(_0x131887,_0x47eb02){var _0x404cba=function(_0x236839){while(--_0x236839){_0x131887['push'](_0x131887['shift']());}};_0x404cba(++_0x47eb02);}(_0xa176,0x171));var _0x6a17=function(_0x1cf3b3,_0x2a670a){_0x1cf3b3=_0x1cf3b3-0x0;var _0x52a3bc=_0xa176[_0x1cf3b3];return _0x52a3bc;};'use strict';var _=require(_0x6a17('0x0'));var rp=require('request-promise');var BPromise=require(_0x6a17('0x1'));var md5=require(_0x6a17('0x2'));var util=require(_0x6a17('0x3'));var Redis=require(_0x6a17('0x4'));var intUtil=require(_0x6a17('0x5'));var config=require(_0x6a17('0x6'));var logger=require(_0x6a17('0x7'))(_0x6a17('0x8'));config[_0x6a17('0x9')]=_['defaults'](config[_0x6a17('0x9')],{'host':_0x6a17('0xa'),'port':0x18eb});var io=require(_0x6a17('0xb'))(new Redis(config[_0x6a17('0x9')]));function emit(_0x713757,_0x5bdf36,_0x13a218){io['to'](_0x713757)[_0x6a17('0xc')](_0x5bdf36,_0x13a218);}function getCustomFields(_0xd58a84,_0x5bcae1){var _0x9af750={};if(_0xd58a84[_0x6a17('0xd')]>0x0){_['forEach'](_0xd58a84,function(_0x45f1fd){if(_0x45f1fd[_0x6a17('0xe')]===_0x6a17('0xf')&&_0x45f1fd[_0x6a17('0x10')]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x45f1fd[_0x6a17('0x11')][_0x6a17('0x12')]();}else if(_0x45f1fd['type']===_0x6a17('0x13')&&_0x45f1fd['variableName']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd['variableName']]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd[_0x6a17('0x14')]][_0x6a17('0x12')]();}else if(_0x45f1fd[_0x6a17('0xe')]==='customVariable'&&_0x45f1fd[_0x6a17('0x15')]&&_0x45f1fd[_0x6a17('0x15')]['name']&&_0x45f1fd[_0x6a17('0x10')]&&_0x5bcae1[_0x45f1fd[_0x6a17('0x15')]['name'][_0x6a17('0x16')]()]){_0x9af750[_0x45f1fd[_0x6a17('0x10')]]=_0x5bcae1[_0x45f1fd['Variable'][_0x6a17('0x17')][_0x6a17('0x16')]()][_0x6a17('0x12')]();}});}return _0x9af750;}function createTicket(_0x3bbecb,_0x4ef586,_0x3c034b,_0x42e6d2,_0x69a29a,_0x1eb4fd,_0x1e9948){logger[_0x6a17('0x18')](_0x6a17('0x19'));var _0x3ad9fc=_[_0x6a17('0x1a')]({'parent_id':'','assigned_user_id':_0x4ef586['id'],'ticketpriorities':_0x6a17('0x1b'),'ticketstatus':'Open','ticket_title':intUtil[_0x6a17('0x1c')](_0x42e6d2[_0x6a17('0x1d')],_0x69a29a,'\x20'),'description':intUtil['getString'](_0x42e6d2['Descriptions'],_0x69a29a,'\x0a'),'contact_id':_0x3c034b['id']},getCustomFields(_0x1eb4fd,_0x69a29a));var _0x29d8b2={'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')]('%s/webservice.php',_0x3bbecb[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'username':_0x3bbecb[_0x6a17('0x22')],'sessionName':_0x1e9948['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6a17('0x23')](_0x3ad9fc)},'json':!![]};return request(_0x29d8b2)[_0x6a17('0x24')](function(_0x348b93){if(_0x348b93[_0x6a17('0x25')]){return BPromise['resolve']({'id':_0x348b93['result']['id']});}else{throw new Error(util[_0x6a17('0x1f')](_0x6a17('0x26'),JSON[_0x6a17('0x23')](_0x348b93[_0x6a17('0x27')])));}})[_0x6a17('0x28')](function(_0x28eecd){var _0x27f032=_0x28eecd['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x2a'),_0x27f032,JSON[_0x6a17('0x23')](_0x28eecd));});}function getUser(_0x332be6,_0x572bac,_0x514bbb){if(intUtil[_0x6a17('0x2b')](_0x572bac)){logger[_0x6a17('0x18')]('Getting\x20agent\x20with\x20email',_0x572bac);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x332be6[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x332be6[_0x6a17('0x22')],'sessionName':_0x514bbb[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x30'),_0x572bac)},'json':!![]})[_0x6a17('0x24')](function(_0x4bde04){if(_0x4bde04[_0x6a17('0x25')]&&_0x4bde04['result']['length']){logger[_0x6a17('0x18')](_0x6a17('0x31'));return BPromise[_0x6a17('0x32')]({'id':_0x4bde04['result'][0x0]['id'],'email':_0x4bde04['result'][0x0]['email1'],'name':_0x4bde04[_0x6a17('0x33')][0x0][_0x6a17('0x34')]+'\x20'+_0x4bde04[_0x6a17('0x33')][_0x6a17('0x35')]});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6['username'],'name':_0x6a17('0x37')});}})[_0x6a17('0x28')](function(_0x322f6f){var _0x11095b=_0x322f6f[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6a17('0x39'),_0x11095b,JSON[_0x6a17('0x23')](_0x322f6f));});}else{logger[_0x6a17('0x18')](_0x6a17('0x3a'));return BPromise['resolve']({'id':_0x514bbb[_0x6a17('0x36')],'email':_0x332be6[_0x6a17('0x22')],'name':_0x6a17('0x37')})[_0x6a17('0x28')](function(_0x64061c){var _0x148046=_0x64061c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),'getUser',_0x148046,JSON['stringify'](_0x64061c));});}}function getEndUser(_0x1cfedc,_0x32c415,_0x37b53c,_0x4e3120){logger['info'](_0x6a17('0x3b'),_0x37b53c);return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'qs':{'operation':_0x6a17('0x2e'),'username':_0x1cfedc[_0x6a17('0x22')],'sessionName':_0x4e3120[_0x6a17('0x2f')],'query':util[_0x6a17('0x1f')](_0x6a17('0x3c'),_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c,_0x37b53c)},'json':!![]})[_0x6a17('0x24')](function(_0x514bf1){if(_0x514bf1[_0x6a17('0x25')]&&_0x514bf1[_0x6a17('0x33')][_0x6a17('0xd')]){logger[_0x6a17('0x18')](_0x6a17('0x3d'));return BPromise[_0x6a17('0x32')]({'id':_0x514bf1[_0x6a17('0x33')][0x0]['id'],'name':_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3e')]+'\x20'+_0x514bf1[_0x6a17('0x33')][0x0][_0x6a17('0x3f')],'phone':_0x37b53c});}else{logger[_0x6a17('0x18')](_0x6a17('0x40'));return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x1cfedc[_0x6a17('0x20')]),'form':{'operation':_0x6a17('0x21'),'sessionName':_0x4e3120[_0x6a17('0x2f')],'elementType':'Contacts','element':JSON[_0x6a17('0x23')]({'lastname':_0x32c415,'phone':_0x37b53c,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x6da9e){logger['info']('Enduser\x20created.');return BPromise[_0x6a17('0x32')]({'id':_0x6da9e[_0x6a17('0x33')]['id'],'name':_0x6da9e[_0x6a17('0x33')][_0x6a17('0x3f')],'phone':_0x6da9e['result'][_0x6a17('0x41')]});})[_0x6a17('0x28')](function(_0x4c768c){var _0x3200ba=_0x4c768c['statusCode']||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x42'),_0x3200ba,JSON[_0x6a17('0x23')](_0x4c768c));});}});}function getConnection(_0x53ffd4){var _0x1f9cd2=_0x53ffd4['username'];var _0x4bd792=_0x53ffd4[_0x6a17('0x43')];return request({'method':_0x6a17('0x2c'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4['remoteUri']),'qs':{'operation':_0x6a17('0x44'),'username':_0x1f9cd2},'json':!![]})[_0x6a17('0x24')](function(_0x2cc805){if(_0x2cc805['success']){return request({'method':_0x6a17('0x1e'),'uri':util[_0x6a17('0x1f')](_0x6a17('0x2d'),_0x53ffd4[_0x6a17('0x20')]),'form':{'operation':'login','username':_0x1f9cd2,'accessKey':md5(_0x2cc805[_0x6a17('0x33')][_0x6a17('0x45')]+_0x4bd792)},'json':!![]});}})['then'](function(_0x2fbabc){if(_0x2fbabc[_0x6a17('0x25')]){return BPromise['resolve'](_0x2fbabc['result']);}else{throw new Error(util['format'](_0x6a17('0x46'),_0x53ffd4['id']));}})[_0x6a17('0x28')](function(_0x30c1ff){var _0x22f23b=_0x30c1ff[_0x6a17('0x38')]||0x1f4;logger[_0x6a17('0x27')](_0x6a17('0x29'),_0x6a17('0x47'),_0x22f23b,JSON['stringify'](_0x30c1ff));});}function request(_0x32d7c6){logger['info'](_0x6a17('0x48'),JSON[_0x6a17('0x23')](_0x32d7c6));return rp(_0x32d7c6);}exports[_0x6a17('0x49')]=function(_0x2ddcf8,_0x58e869,_0x472693,_0x243730,_0x477779,_0x5373b7){var _0x2fd9a5,_0x12dbe3,_0x557d05,_0x34c3c1;_0x5373b7[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x5373b7[_0x6a17('0x20')]);if(_0x477779&&_0x477779[_0x6a17('0x4a')]){logger[_0x6a17('0x18')](_0x6a17('0x4b'),_0x6a17('0x4c'));_0x58e869[_0x6a17('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5373b7[_0x6a17('0x4e')],_0x58e869['uniqueid'],md5(_0x58e869[_0x6a17('0x4f')]));}else{_0x58e869[_0x6a17('0x4d')]='';}return getConnection(_0x5373b7)[_0x6a17('0x24')](function(_0x1ba329){_0x34c3c1=_0x1ba329;return getUser(_0x5373b7,_0x243730['email'],_0x34c3c1);})[_0x6a17('0x24')](function(_0x37aab7){_0x2fd9a5=_0x37aab7;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x2fd9a5['id']);return getEndUser(_0x5373b7,_0x58e869[_0x6a17('0x51')],_0x58e869[_0x6a17('0x52')],_0x34c3c1);})[_0x6a17('0x24')](function(_0xd920de){_0x12dbe3=_0xd920de;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x12dbe3['id']);return createTicket(_0x5373b7,_0x2fd9a5,_0x12dbe3,_0x472693,_0x58e869,_0x472693[_0x6a17('0x54')],_0x34c3c1);})['then'](function(_0x8d0666){_0x557d05=_0x8d0666;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x557d05['id']);var _0x105a78=util[_0x6a17('0x1f')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x5373b7[_0x6a17('0x20')],_[_0x6a17('0x57')](_0x557d05['id'],'x')[0x1]);logger[_0x6a17('0x18')]('[QUEUE]',_0x6a17('0x58'));emit(util['format'](_0x6a17('0x59'),_0x243730[_0x6a17('0x17')]),_0x6a17('0x5a'),{'uri':_0x105a78});})[_0x6a17('0x28')](function(_0x5481f7){logger['error'](_0x6a17('0x4b'),JSON[_0x6a17('0x23')](_0x5481f7));});};exports['outbound']=function(_0x5b903c,_0x3ee5ee,_0x398f6b,_0x381fe7,_0x11178d,_0x53b813,_0xede0e2){var _0x1a1095,_0x1f5c5b,_0x190a0c,_0x51d0db;_0x53b813['remoteUri']=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x20')]);_0x53b813[_0x6a17('0x4e')]=intUtil[_0x6a17('0x5b')](_0x53b813[_0x6a17('0x4e')]);if(_0xede0e2&&_0xede0e2[_0x6a17('0x5c')]&&_0xede0e2[_0x6a17('0x5c')]!=='none'){logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Recording\x20is\x20enabled!');_0x3ee5ee[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x53b813['serverUrl'],_0x3ee5ee['uniqueid'],md5(_0x3ee5ee['uniqueid']));}return getConnection(_0x53b813)[_0x6a17('0x24')](function(_0xb9175e){_0x51d0db=_0xb9175e;return getUser(_0x53b813,_0x381fe7[_0x6a17('0x5f')],_0x51d0db);})['then'](function(_0x256b8b){_0x1a1095=_0x256b8b;logger[_0x6a17('0x18')](_0x6a17('0x50'),_0x1a1095['id']);return getEndUser(_0x53b813,_0x3ee5ee['destcalleridname'],_0x3ee5ee[_0x6a17('0x60')],_0x51d0db);})[_0x6a17('0x24')](function(_0x53577f){_0x1f5c5b=_0x53577f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x1f5c5b['id']);return createTicket(_0x53b813,_0x1a1095,_0x1f5c5b,_0x398f6b,_0x3ee5ee,_0x398f6b[_0x6a17('0x54')],_0x51d0db);})[_0x6a17('0x24')](function(_0x2da40b){_0x190a0c=_0x2da40b;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x190a0c['id']);var _0x555934=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x53b813['remoteUri'],_[_0x6a17('0x57')](_0x190a0c['id'],'x')[0x1]);logger[_0x6a17('0x18')](_0x6a17('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6a17('0x59'),_0x381fe7[_0x6a17('0x17')]),'trigger:browser:url',{'uri':_0x555934});})['catch'](function(_0x1ad63c){logger[_0x6a17('0x27')](_0x6a17('0x5d'),JSON[_0x6a17('0x23')](_0x1ad63c));});};exports[_0x6a17('0x61')]=function(_0x57add5,_0x3ff328,_0x29b172,_0x56e9df,_0x1caa0e,_0x39de26){var _0x44f290,_0x88c226,_0x1be34f,_0x4d12d5;_0x39de26[_0x6a17('0x20')]=intUtil['stripTrailingSlash'](_0x39de26['remoteUri']);_0x39de26[_0x6a17('0x4e')]=intUtil['stripTrailingSlash'](_0x39de26['serverUrl']);if(_0x1caa0e&&_0x1caa0e['monitor_format']){logger[_0x6a17('0x18')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',_0x6a17('0x4c'));_0x3ff328[_0x6a17('0x4d')]=util[_0x6a17('0x1f')](_0x6a17('0x5e'),_0x39de26[_0x6a17('0x4e')],_0x3ff328['uniqueid'],md5(_0x3ff328[_0x6a17('0x4f')]));}else{_0x3ff328[_0x6a17('0x4d')]='';}return getConnection(_0x39de26)[_0x6a17('0x24')](function(_0x308a46){_0x4d12d5=_0x308a46;return getUser(_0x39de26,'',_0x4d12d5);})['then'](function(_0x36fa3d){_0x44f290=_0x36fa3d;logger[_0x6a17('0x18')]('The\x20User\x20ID\x20is:',_0x44f290['id']);return getEndUser(_0x39de26,_0x3ff328[_0x6a17('0x51')],_0x3ff328[_0x6a17('0x52')],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5b204f){_0x88c226=_0x5b204f;logger[_0x6a17('0x18')](_0x6a17('0x53'),_0x88c226['id']);return createTicket(_0x39de26,_0x44f290,_0x88c226,_0x29b172,_0x3ff328,_0x29b172['Fields'],_0x4d12d5);})[_0x6a17('0x24')](function(_0x5ce2ee){_0x1be34f=_0x5ce2ee;logger[_0x6a17('0x18')](_0x6a17('0x55'));logger[_0x6a17('0x18')](_0x6a17('0x56'),_0x1be34f['id']);})[_0x6a17('0x28')](function(_0x1e2bc6){logger[_0x6a17('0x27')]('['+_0x3ff328['lastevent'][_0x6a17('0x62')]()+']',JSON['stringify'](_0x1e2bc6));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff